Phone won't charge and softkeys don't work - Galaxy Note II Q&A, Help & Troubleshooting

For a few weeks I've had intermittent problems with my phone not detecting the USB connection and randomly turning itself on. After a while, these problems stopped and some new problems appeared. Now the phone is always detected on USB, but refuses to charge saying Charging paused, battery temperature too high. It does this every time I try to charge it. If the phone is off, it shows a yellow triangle with a thermometer. Along with this the softkeys and home button quit working at the same time.
So far I have tried resetting to factory default, a new battery and replacing the USB charging flex port and it still won't charge. Monitoring programs show the temp fixed at 60C and never moves. Is there a replacement I can get for the temperature sensor or some way to disable the check? I am rooted and am willing to try anything. Right now it's looking like I may need a new motherboard.
I have ordered a wall charger so I can at least use the phone and I downloaded a softkey app so I have buttons again.

Related

[Q] Stopped charging: Unusual

Apologies for another not charging thread, i have tried searching for a similar issue but no luck.
I put my DHD to charge as usual last night at around 40%, the charge LED lit up and the battery icon was showing that i am charging.
When i woke this morning, the charge LED and battery icon were still showing that i should be charging yet the phone now only has 33% battery, so clearly hadnt charged. I checked current widget and when the LED and icon show charging i only seem to be getting anywhere between a reading of 40mA and 270mA. With an occasional 300-400mA reading.
I seem to be able to intermittently get the phone to charge and the batt icon to rise by a percent or two but then it seems to stop again. As i am in work at the moment i am having to charge via USB from my PC. Therefore i am currently unable to try another micro USB charger and see if it is indeed the charger or the phone.
Has anyone else had a similar issue, says it charging but it not??
Or anyone have any ideas of a solution??
If it matters i am currently using LeeDrOiD HD V3.3.1 GB. Id rather not have to return it to HTC as i am unsure of how to return the phone to default easily so it could be repaired on warranty.
Thanks in advance,
James
Firstly, download CurrentWidget, set refresh to 15 seconds, and make sure you set it to display battery voltage. If it is showing around 4200mV, it is charged, and you have a problem with the battery gauge.
To double check, turn off your phone, and see if the light goes green at 100%.
Boot back up, just to see if a reset fixes it.
If not, reboot into recovery, and wipe battery stats (or do it properly, turn off, wait until light is green, wait another hour, then boot into recovery and wipe battery stats).
Turn back on, and see if the problem is sorted.
Sent from my Desire HD using Tapatalk

Battery issue

The other morning I woke up and unplugged my phone and the "Unplug your phone" notification wouldn't go away and the phone thought it was still plugged in. If I rebooted it would just turn off and keep going from the green batter charging icon to a black screen and back. Only way I could turn the phone on would be to actually plug it in again. Problem fixed itself that evening and the phone was fine for a couple days. Today the phone started with the same thing.
I've tried searching but couldn't find anything on this specific issue. Any insight? Thanks in advance.
Brand new ept4g and I got 6hrs of battery life its so lame I have hack so much bad luck with this bad boy but I'm not giving up.
Sent from my SPH-D710 using XDA App
This isn't a battery consumption issue...
Anybody have this problem yet?
mcdssn said:
Anybody have this problem yet?
Click to expand...
Click to collapse
I'm having the same problems the last few days. Also when I unplug my phone I get a red exclamation point over my battery widget, when i open the widget it says that the battery is over voltage and the red led light won't go off. Think i'm about to go see what best buy does for me. Been dealing w/ this problem for a few days now.
Did you get a replacement? I haven't had any free time to go to sprint with my problem. It is still happening often though.
I had a similar issue the other morning. Though my phone would only boot back up in recovery mode. I reflashed it to out of the box stock but that didn't make any difference. When it did boot up it would show that it was connected to the usb port but it would not be plugged into anything. I plugged it into a usb port on my computer that I hadn't used with the phone before and it reloaded the drivers on my computer and "that" issue went away. After turning phone off it would start rebooting itself immediately or with in a few seconds of turning off. I let the battery die completely and then recharged it and the automatic reboot went away, at least for most of the day, but last night I turned the phone back off and it rebooted itself. I did reroot and restore my phone after I got it to not show the usb connected or the battery charging while the phone was off icon. Just wish I could figure out why it wants to automatically reboot itself when I shut it off.
Same issue here
Sent from my SPH-D710 using XDA App
Haven't had the time to get a replacement but the problem still exists...
Sent from my SPH-D710 using XDA App
My Battery Monitor Widget shows a max of 1500mah? Wtf? And a measured of under 1200?
No wonder my battery life is crazy low...
Liv2? said:
I had a similar issue the other morning. Though my phone would only boot back up in recovery mode. I reflashed it to out of the box stock but that didn't make any difference. When it did boot up it would show that it was connected to the usb port but it would not be plugged into anything. I plugged it into a usb port on my computer that I hadn't used with the phone before and it reloaded the drivers on my computer and "that" issue went away. After turning phone off it would start rebooting itself immediately or with in a few seconds of turning off. I let the battery die completely and then recharged it and the automatic reboot went away, at least for most of the day, but last night I turned the phone back off and it rebooted itself. I did reroot and restore my phone after I got it to not show the usb connected or the battery charging while the phone was off icon. Just wish I could figure out why it wants to automatically reboot itself when I shut it off.
Click to expand...
Click to collapse
I figured a way to shut the phone off and not have it automatically reboot. If after shutting the phone off the normal way and once the screen goes black but before the capacitive lights go out, if I again press the power button, the phone finally shuts down without rebooting itself. Not sure why this is happening but at least I can get it to turn off now.
I found better battery life by determining which app or apps drain the battery. I used Battert spy, cpu spy and system tuner. My problem was Touchdown exchange for Androir 2.x. I switched to Moxier Mail. I would get hours on moderate to heavy use. I got 22.5 hours yesterday on moderate use.

Problem with ROM now I can't charge

I installed the ARHD 7.0.0 ROM on Monday everything was working fine, I also installed the SMooth Rosie MOD and still everything was fine. But today, I lost my phone signal and though oh well i'll leave it whilst I go to the gym, I came back and the bttery ws at 23% (Was at 91% when I left it).
I rebooted the phone and it would get to the lock screen (with no ring) then it would reboot and it constantly done that. I reset everything and formatted everything, I transfered the ARHD 7.0.0 back onto the phone but as I was trying to flash the image, from windows, the battery died, I can't seem to charge it.
All its doing at the moment is flashing the red LED. I tried resetting the LED with power presses in and Vol but it keeps coming back after a few seconds.
I really just need to know how to charge the phone, once its charged I will be able to sort it out. Oh and I can't even turn the phone on at the moment.
Thanks in advance.
Sounds like you didnt instal the boot.img
EDIT: put it in the wall charger for 10-15 minutes and dont touch it...
I put it in a wall charger and its stopped blinking. Cheers
Oh and I did install the boot image on Monday, i've been using the phone for two days, then it just lost the signal and then didn't work. Weird!
Thanks again!
Yeah....just pluggin usb charger and leave it for ~1h and U will see, it's charging.
Few days after buying HOX I was on a party with enabled wifi, async, gps ect. Lately this night my phone goes off and I wasn't able to turn it on. At home I plugged in charger but there was no charging led.
Yeah...thougt the new phone was bricked.
With plugged usb I just left it for ~1h and then...TADAA!...charging led!!!
Well tried charging it with the wall charger. At first the light when solid, I returned to it 2 hours later and the light was off. Tried to turn it of and its blinking again, I can't even turn it on Arghh!!

My G2 will shut itself off - any suggestions?

I'm looking for any ideas for the problem I'm having on my G2. I'm afraid it's a hardware problem and not much I can do about it.
I started having problems after upgrading from CM 7.1 to 7.2, but I don't think it was related to the upgrade. I started having battery draining problems, the phone took forever to get fully charged, and car mode would automatically start sometimes when plugging up or unplugging the charger. I cleaned the usb port with alcohol (with battery removed), let dry, and restarted. Now I don't have the car mode problem and the battery problem is somewhat better.
My problem now is that the phone will just die when I'm using it. Usually when I'm using the browser. I'll be scrolling on a page and the phone will just turn itself off. Like the battery died. I can turn the phone back on and it will start up, get all the way started back up, but while it is still loading the home screen widgets, it will go off again. I can repeat this several times. The only way to recover is to plug in the charger. I don't have to hit the power button again, just plugging in the charger will start up recovery mode automatically, I'll choose reboot and the phone will start normally then and stay on.
The phone never dies when I'm not using it. I'll carry it all day, making phone calls on and off, and it'll stay on with no problem. Mostly, I only have the problem when using the browser. Also had the problem while using my newsreader. Once during playing a game. But if I start up browsing the internet, it doesn't take long before it will turn itself off. A matter of a couple of minutes. I don't have the problem with reading emails with K9. Don't have a problem in downloading from the internet such as podcasts. Don't have a problem in sending text messages. Don't recall it shutting down while using the Facebook app. After putting up with this for a week, some troubleshooting and observations.
I never have this problem if the charger is plugged in. Only when it is running fully from the battery.
I've tried swapping to a different battery.
Turned down the overclocking with no difference.
I've changed to other recoveries, CM 7.2, CM 7.1, a CM 7.1 that I was running in May. No difference.
I've swapped memory cards.
I've reset battery stats.
No difference if running on wifi or just data.
Clearing caches made no difference.
So, I start thinking it must be a hardware problem, but then why does it only crop up when internet browsing. Must be power related since plugging in the charger makes it go away, but why does it not have a problem with using the phone in other ways?
Any suggestions on what I could try?
You could try to see if there is too much voltage drop when you start something power-hungry. Use a battery voltage logger and post the results. Start logging, let the phoneidle for a minute and then start browsing. Even if the phone shut off, the log should still be there after rebooting.
Thanks for the idea. I can't locate a logger that looks like it would work. It would have to capture a quick drop in voltage that is momentary. This problem happens even on a full battery and when the phone come back on (either momentarily or after a recovery reboot) the battery level is unchanged.
You might try as well an other way: first idle, then gradually step up to a more power hungry app to see when the problem actually happens. I have no other ideas...
Make sure that you dont have any contact with the battery and the door.
Normally batteries are covered with an aluminum wrap, and can cause short-cuts with the phone itself.
I searched it for a while with the galilio batteries.
You can try to put some saranhwrap around the battery.
I have the same problem with two different batteries. But I'm ready to try that too.
Battery graph
So here's a graph of my battery status. Long time to charge to 100%. Discharges pretty rapidly. Each downturn ends in the phone turning itself off. Notice that at 7:30 today, it turned itself off, I did a recovery reboot, then noticed it wasn't charging very well (green line turns to blue but doesn't increase), then I did a manual reboot and when the phone restarted, it showed the battery was at 100% charge (from about 60% before the reboot).
What do you think - hardware or software?
oVeRdOsE. said:
Make sure that you dont have any contact with the battery and the door.
Normally batteries are covered with an aluminum wrap, and can cause short-cuts with the phone itself.
I searched it for a while with the galilio batteries.
You can try to put some saranhwrap around the battery.
Click to expand...
Click to collapse
Well, I just took the cover off for awhile and tried it. Played crosswords (Shortz) for awhile with no problems. Started my newsreader (Newsrob) and it shut itself off in about 15 seconds. So, no short to the battery cover.
Same thing is happening to me. I use poweramp or the browser and the G2 just shuts off. Then I restart it and it tells me that the battery is low. Once I shut it down and reboot in recovery and wipe the battery cache it's back to it's normal battery level. I disabled data and set my phone for 2G networks only and it didn't shut off after. I'm assuming this is a wireless issue? I'm running mimicry 1.3.0 on my G2.
Had the same problem. Swapped out batteries and problem gone.
Sent from my HTC Vision using xda app-developers app
Did you swap the battery and immediately have no further problems? I tried swapping my battery already and still have the same problem.

[Q] Bizarre charging/USB problem on my HTC One X

I'm hoping some of you wise heads on here might be able to help me out with a problem that has got me totally and utterly stumped!
Last week I was using my One X and noticed the battery was down to aorund 14%. I plugged it into a charger and nothing happened...no light...nothing. I tried various different chargers and cables to pc etc and nothing seemed to do anything.
After leaving the phone plugged into the mains for a few hours, I noticed that a very slow/long flashing red/amber light appeared. It kind of stays on for 5 seconds and then off for the same amount of time. I left the phone in this state for about 14 hours and when turning on it would say battery was somewhere between 0%, 1% and 2% and would promptly switch itself off.
I messed about for hours on end trying many different button combinations, sim in/out and came to this bizarre conclusion.........If I plug the phone into the mains for a few minutes, then press power and volume down to get to the HBOOT menu then hold power in again to reboot, the phone reboots into the OS and is functional. It still reads as having 0% or 1% battery and shows as not charging, but it must be getting some juice for it to be working. If I leave the phone in this state for a while I can then unhook it from the charger and use it as normal, even though battery is displaying as 0%. I can use the phone like this for some time, although the battery does not appear to last as long.
Also, the phone is not recognised at all by the PC when plug in via usb when in android os - nothing at all shows in device manager, but it is recognised from the fastboot menu and tries to install device drivers.
Has anybody got any clue if I can save my HOX or am I without a paddle?? Many thanks in advance

Categories

Resources