USB port broken - Galaxy Tab Pro 12.2, 10.1, 8.4 Q&A, Help & Trouble

Hi,
Just wondering if anybody else has had any issues with the USB port. The centre of the USB port on my Tab Pro 10.1 has a flat bit that sticks out (like on all USB ports), only the plastic side and the metal side have come apart. When I first got my tablet it was sometimes difficult to plug the cable in, then the other day it wouldn't go in at all. I had to slip a nail file behind the metal bit that was touching the side, and push it back into the middle. I have to plug the cable in at a slight angle so it will go around that, and sometimes have to bend it back.
Obviously it can't stay this way, so I'm going to have to call Amazon and pray I don't get stuck without a tablet for weeks...
(it looks battered but that's just because of the close up, it looks perfectly new when you actually look at it)

Not sure what Amazon will do for you, prob better off calling samsung.
Does it still charge and transfer data? Make sure if ask by either that you send them better pic's

It still charges and transfers data, but only if I push the metal bit back into place regularly so I can plug the cable in. That is not a long term solution as that will eventually completely break the USB port.
Amazon are usually very good with defective devices, at least here in France, and will often just replace the device. Not sure about the tablet though, so I'll find out soon...

Related

loose charger/data cable

I have had a quick look around and am unable to find anything on this so i am assuming that my phone is not right.
Basically when i plug the micro usb into the bottom of my desire it seems very loose ie i can wobble it side to side and it still has about half a mm of metal visible. Any for of weight (even just the weight of the cable itself) it falls out. Other than this it works fine it charges and transfers data ok. Is this just a bad design or should i get my phone repaired.
Also does anyone know how long it takes for a repair with htc?
I have been through no end of cables/adapters ... try replacing the cable before sending the phone off
Priz
I had the same issue. I have since replaced the cable with a 'generic
one and all seems fine.
As above - try a new cable, first.
Thankyou for the advise. Its good to know its not just me thats had this and a simple fix cold be the answer. I should be able to sly another cable from around work and give it a try.
My cable is loose also. It happened when I by mistake kicked the cable while the phone was charging. It ended up on the floor and after that the cable is loose. I will probably buy a new one.

[Q] Original usb cable is loose. Whats your take?

My charger doesnt fit well and i just came to terms with this but it has got worse the last two weeks. It plugs in and the led lights up but it doesnt charge sometimes, it says it is charging but an hour later and the battery goes down 5% ish. Also it only connects when the phone sits face up and the cord hangs down as in it must sit on the edge of the table for it to charge. I tried my friends Droid cord and it was a snug fit. do i have an insurance claim on my hands?
You can try getting the cable swapped, but honestly I think the amount of hassle you would go through would just not be worth it. If the problem was with your phone then I would 100% definitely get the phone replaced, but if the problem is only with the cable, I'd take the path of least resistance and just buy a new cable out of pocket. They really aren't expensive if you know the right place to get them.
I use this cable here with my Aria and it works great: http://www.monoprice.com/products/p...=10303&cs_id=1030307&p_id=5458&seq=1&format=2
It is only $3.13 shipped (to my address), and it's 2 feet longer than the original cable which I like because I thought the original one was too short. Never had a problem with it charging my Aria. I know it seems too good to be true, but the quality really is just as good as a $20+ cable you'd find at a local store.
I ran into the same problem with an Aria I bought off of Craigslist. It would kind of charge at first, then it gave up altogether. I found that the end that plugged into the phone had been slightly squished by the previous owner. I just went to Staples and bought a Staples branded MicroUSB cable, it's six feet long and works fine. Granted, it wasn't ebay-cheap but I got the problem handled same day, no screwing around. The nice thing about this cable is it's just as flexible as the original, unlike the MicroUSB charge/sync cables that come with Blackberry phones and the extra length makes it a little more versatile.
Don't mean to resurrect an old thread, but I didn't want to start a new one.
My connection is getting worse every day. It is very aggravating. I'll plug in at night time and wake up to find my phone didn't charge at all. I have to put the cable in at a slight angle to get it to connect.
Using adb and just any file transfer on the computer is almost impossible.
I use the original cable, and sometimes my brother's Captivate cable--both are just as bad.
And the AT&T car charger is a joke. So I think it is the phone, not the cables.
i find that the motorola(backflip) usb doesnt fit snug(still charges & transfers fine, a little slower)
May be just a bit too rough with this little phone
Finally had enough of the cable problem, so I decided to figure out whats wrong. Turns out, I ended up pulling out about a cubic centimeter of dust and lint from in the port (way down in there, a quick glance and it didn't look as bad as it really was.)
Works like a charm, now!
Brivette, glad to see you fixed your issue!
For future reference,
The MicroUSB cable that has become the new standard contains 2 prongs on the end of it. This prong is responsible for ensuring it stays locked into the connector.
The newer MicroB connector is rated at a higher use cycle than the old MiniB type, which is why current devices are moving to it as a standard. It is also designed so that the cheaper cable will bear the wear and damage, rather than the device. The usual culprit is the two latch pins at the top of the male connector which tend to wear and bend eventually causing the cord to become "flaky" or fickle (for a lack of a better term). This is usually the cause of most people's woes. However often times the connections from inside the cable may wear and short out, causing the cord to become dysfunctional. Before sending your phone in for a replacement, I highly recommend trying a second cable.
If changing the cord doesn't work, the problem most likely lies with the phone. While it is possible that the PCB mount has come disconnected from the board, it is more often than not likely that the port has become clogged with debris. So before sending your phone in for service, check the port and ensure that the port is clear and clean of obstruction.
This also goes for charging or data transfer. Sometimes issues with data transfer can arise out of a bad cable. This often happens when people wrap their cord too tightly or kink it, which causes signal interference. It also occurs with frequent use and wear and tear, which is normal.
Take good care of your cord, and it'll be there to last you a long time.

Any tough tight-fitting microUSB cable which won't get loose?

Ok, I have no idea if it is slightly faulty my phone's socket or is it just a bad luck, but every single cable I have tried gets loose to the point when you can't use your phone while it's charging.
The OEM one failed pretty quickly, then I bought some thick expensive HAMA cable with golden contacts, it didn't last long neither.
It actually got to the point where you need to wiggle it around to make it work even when DHD is just lying still on the table.
The last one was surprisingly cheap (~5$ but def genuine as it was bought from well known local shop) belkin cable and even more surprisingly it was the best. By far.
At first it plugged in very tightly (almost too tightly), then after some couple of months it loosened up, but was still ok while some more months passed by...
But guess what? Now I can't use my DHD when it's charging and not thinking about the cable once AGAIN!! If I'am not careful, microUSB plug just falls off VERY easily.
Now all of this is happening because these small spring like pieces on connector get bent and pushed invards.
So...
Any cable with stiff and limited-movement pieces (so that it won't stay pushed too far) holding connector in place out there?
Maybe even with no movement of any pieces at all, if such a cable exists.
If you haven't read my whole post I will just make this short:
DON'T just pick a random more expensive one and recommend it for me without knowing much about it, because it's not really price related!!
Thanks.
This isn't an issue with other DHDs... My usb has worked for over two years now (the OEM one) and still going with a firm grip.
I think that there is a problem with the usb connector on the phone. You should talk with the people at the dealer where you got it (the phone). That is covered by warranty so they will surely replace it. If your warranty is not valid it costs around 30-50 euros to get it fixed. Good luck!
Nah.. It can't be right. :laugh:
I want then cable which would be cool enough for my tough phone, lol.
-SmOgER said:
Ok, I have no idea if it is slightly faulty my phone's socket or is it just a bad luck, but every single cable I have tried gets loose to the point when you can't use your phone while it's charging.
The OEM one failed pretty quickly, then I bought some thick expensive HAMA cable with golden contacts, it didn't last long neither.
It actually got to the point where you need to wiggle it around to make it work even when DHD is just lying still on the table.
The last one was surprisingly cheap (~5$ but def genuine as it was bought from well known local shop) belkin cable and even more surprisingly it was the best. By far.
At first it plugged in very tightly (almost too tightly), then after some couple of months it loosened up, but was still ok while some more months passed by...
But guess what? Now I can't use my DHD when it's charging and not thinking about the cable once AGAIN!! If I'am not careful, microUSB plug just falls off VERY easily.
Now all of this is happening because these small spring like pieces on connector get bent and pushed invards.
So...
Any cable with stiff and limited-movement pieces (so that it won't stay pushed too far) holding connector in place out there?
Maybe even with no movement of any pieces at all, if such a cable exists.
If you haven't read my whole post I will just make this short:
DON'T just pick a random more expensive one and recommend it for me without knowing much about it, because it's not really price related!!
Thanks.
Click to expand...
Click to collapse
im using samsung galaxy s 2 usb cable and its very tight... =)
I had the same problem once and it turned out it was all the lint that collected in the port over the months. I removed it carefully with a wooden toothpick and it solved the problem.
Hope it helps.
Sent from my HTC Desire HD
Thanks dude, seems it helped for now.

[Q] Official MHL Adapter will not work properly. Possible phone defect?

Hello all, and thanks in advanced for anyone who can help me out,
I have a launch day Galaxy S3 that will not properly connect to the official Samsung MHL Adapter. (PN: EPL-3FHUBE)
The problem is that the longer MHL plug will not fit all the way into the phone and kind of falls out. Its not going deep enough for the micro usb pins to catch inside the phone and take hold.
If i hold it tightly by hand it will display a picture on my TV, no problems at all. As soon as i let go, it disconnects.
I'm thinking this may be a defect on first gen GS3's as my brother also has a launch day GS3 and has the same issue.
Ive tested on 4 more GS3's (The entire family is on them) that were purchased 6 months after the initial release and the MHL plug fits all the way in. They all display a flawless picture and the connection feels very sturdy.
Looking at the two launch GS3's, inside the Micro USB port on the bottom of the phone it looks as if there is a plastic block above the pins keeping the adapter from going all the way in. The later models dont have it...
I'd really like to get this working. Ive planned to use the Pioneer App radio 2 with it and its been a long road. almost there but this seems like a make or break road block....
Does it sound like I need a phone replacement? Would this feature loss warrant a claim on my phones insurance?

[Q] Fried video

Hello all.
I took my KF apart because the USB port had broken (not just desoldered, actually broken). Comparing prices for a new port and a new motherboard, I opted to get an unregisterable motherboard because it was only a few dollars more.
I plugged it in and experienced something very similar to a snow crash, except without the crash. Thinking that the new motherboard was at fault, I plugged in the original and experienced the same thing.
What did I do to screw up my KF? I thought I was being super careful. Is there a way to fix it?
Thanks.
Since my kf is basically dead I decided I can't do much more harm by continuing to take it apart. In doing so I noticed, though barely perceptible, that the data cable to the screen is torn on one corner where it connects to the screen controller and in fact one or more of the printed wires is/are severed. Alas, I shall miss my kf. Too bad the printed cable can't be fixed.
So, the lesson is: The video data cable is far more fragile than it appears. If you need to remove it, be extremely careful when handling it. And... Perhaps make sure your devices are unplugged should you be willing to let your children use them. Otherwise they will possibly yank on the cord in the wrong way which might break your USB connector and cause you to try to fix the problem which in turn destroys your device.

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