Got a silver one at carphonewarehouse on Saturday and today, it just suddenly stopped working, not powering on, charging. Anyone had similar?. Definitely taking it back, any idea on carphonewarehouse returns policy, as only bought this this Saturday gone?
marvi0 said:
Got a silver one at carphonewarehouse on Saturday and today, it just suddenly stopped working, not powering on, charging. Anyone had similar?. Definitely taking it back, any idea on carphonewarehouse returns policy, as only bought this this Saturday gone?
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I have had kind of similar problems, sometime phone would just switch off and not respond for about 10 minutes and then it would switch on again.
I noticed this started to happen when I switched to ART runtime now that I've switched back had no more problems.
They replaced it, figures crossed for now.
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Hi All
Have had my HOX for 2-3 weeks now but from today the home button has stayed lit even when the phoned is switched off. Have not rooted and it is still as it came from dial a phone, have tried researching but can't find anyone with same problem. I take it that this is not normal and have tried a factory reset but the problem still persists, any advice welcome.
cheers andy
I don't think this is normal. Suggest that you probably call HTC to confirm the fault before returning the phone to Dialaphone.
Have contacted HTC tech and they have confirmed that the phone is faulty, said they had not come across this before. Dialaphone have agreed to replace the device but the downside is I will be without a phone for several days, maybe I should of stuck with Orange direct.
Hi all
My other half has just rung Vodafone to see what's going on with my non-working nexus. They said its on its way back but can not be repaired due to water ingress! I don't believe this for 1 minute, its never seen water or steam!
I have had loads of problems with this phone, soon after I got it the charging port went crazy and it thought it was on charge all the time. They 'repaired' it then when I got it back, it would not switch on. We managed to complain enough to get a replacement phone. Since then The phone sometimes didn't switch on and I had too do the USB + no battery trick to make it come to life again, and the charging port recently started playing up again, saying it was charging when it was not.
On the morning I took the phone in for repair, the battery went flat over night, but would not charge or switch on in the morning even trying the USB trick.
I still have about 12 months left on my contract so I guess they expect to give me back my faulty phone and for me to carry on paying £45 quid a month for nothing, I'm not prepared to do that at all. As an electronic engineer that has worked in customer returns departments before I don't trust Vodafone at all.
Has anyone got any advice for me before I go into the store to try and sort this mess out?
thanks
Hi all
My other half has just rung Vodafone to see what's going on with my non-working nexus. They said its on its way back but can not be repaired due to water ingress! I don't believe this for 1 minute, its never seen water or steam!
I have had loads of problems with this phone, soon after I got it the charging port went crazy and it thought it was on charge all the time. They 'repaired' it then when I got it back, it would not switch on. We managed to complain enough to get a replacement phone. Since then The phone sometimes didn't switch on and I had too do the USB + no battery trick to make it come to life again, and the charging port recently started playing up again, saying it was charging when it was not.
On the morning I took the phone in for repair, the battery went flat over night, but would not charge or switch on in the morning even trying the USB trick.
I still have about 12 months left on my contract so I guess they expect to give me back my faulty phone and for me to carry on paying £45 quid a month for nothing, I'm not prepared to do that at all. As an electronic engineer that has worked in customer returns departments before I don't trust Vodafone at all.
Has anyone got any advice for me before I go into the store to try and sort this mess out?
thanks
first of all thank you for taking the time to read through this.
Yesterday I woke up and reached over to check my LG G3. I had left it charging overnight as I usually do and while the phone was still plugged in and I tried to go through my notifications, the screen flickered and went off. I was puzzled cause the phone was fully charged and the screen has no cracks and barely any scratches. I was trying to restart it and the LED light started flashing as I heard a notification sound.... I proceeded to take out the battery hoping thatd help out and nothing.
I thought my LCD took a **** on me but I tried to restart the phone once more about an hour later and then the LG logo came on shinny as ever. Then the AT&T logo, I thought all was well but then the screen flickered again and went off. A few moments later I started to hear more notification sounds and I saw the LED light start blinking.... everything in the phone works except the screen.
I changed my sim card to an old blackberry knock off so I wouldnt be cut off from the world while I went to work and when I came home I tried to play with it once more and the phone started working normally! As I was playing with it I raised the brightness and the screen started to flicker again but did not shut off. I immediately brought down the brightness and the phone seemed to work normally I then tried to open the camera and the screen went off completely same happened when I tried to refresh an app. What could this be? the battery? currently I the screen doesnt stay on for more than 10 seconds and does not work at all when plugged in to charge
Also in the last couple of weeks I was experiencing overheating but I assumed it was because of the rise in temperatures and the fact I spend most of my day outside and Im constantly using my phone. I am also guilty of using my phone while charging.
Any input you may have is going to be helpful. I need to figure this out as I use my phone to work more efficiently.
Thank you in advance!
I am having the same issue. I'm going to contact LG about this on Monday.
dKJon said:
I am having the same issue. I'm going to contact LG about this on Monday.
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got answer ?
Yeah, they changed the entire display and said that the error could come from a defect battery. So i bought a new one and hoped for the best.
I still had the error today. I will try installing another rom so I can be sure it isn't the software.
Or else LG will be getting it again.
Sent from my LG-D855 using XDA Free mobile app
Well, they got it again... Twice. They changed the LCD panel and the mainboard. It seems that the latter fixed it. I got it back on Saturday and haven't had any problems since then.
Fingers crossed
Sent from my LG-D855 using XDA Free mobile app
I forgot about this post but I used my warranty last year and got a new phone or refurbished. They didn't tell me. Here I am a year later with the new phone and the same problem came back. The only thing that seems to work is baking the main board at 350 for 10 minutes and letting it cool down in the oven for 30 yet the problem comes back. After a week or so. I'm convinced the overheating of the phone is he culprit
Sent from my LG-D850 using Tapatalk
My G4 seemed to be running hot yesterday and I had to charge it several times more than normal. All of a sudden it shut down would not boot back up. I tried everything but it will not go in to recovery or download mode. No lights come on at all when charger is connected either. One time I was able to get the MEIE number to flash and it said press power to reboot before it blanked out again. I called Verizon and they said it sounded like a complete system/software crash. I am rooted but haven't made any changes to my phone in several weeks. Verizon overnighted a replacement to me and it should be at my house when I get home. I wonder if this is the same issue that has been happening to the Sprint version that was recalled? Possibly the phone was just mad at me because it happened an hour after I ordered my Nexus 6p......lol
Now that it's cooled off can you boot it up?
I would think you could have just rebooted it when you first noticed it was hot.
Colchiro said:
Now that it's cooled off can you boot it up?
I would think you could have just rebooted it when you first noticed it was hot.
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No it still doesn't boot up. I can get to the LG screen for maybe a second and it shuts back down. When I first noticed that it was hot I could reboot it. I let it cool off before restarting it but the problem persisted. What ever was causing it to overheat was also draining the battery. I had to charge the phone up twice by 2:00 pm. My "certified like new replacement" arrived on Friday and initially everything was good. On Saturday the Wifi disconnected and would not turn back on. The icon just sits there and blinks at me. If I go in the settings menu it is grayed out and doesn't give me the option to turn it on. I just got off the phone with Verizon and they are sending me another G4. Hopefully I will have better luck with this one. I would like to have a working phone that I can sell when my Nexus 6p arrives.
Sorry this is totally off topic but, did you have to pay a deductible to get a new phone?
sefirosu0522 said:
Sorry this is totally off topic but, did you have to pay a deductible to get a new phone?
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No I didn't. It was Warranty replacement so it didn't have to go through insurance.
I had a similar issue last week, no root, running 12a. Phone shut itself off during normal usage (checking football scores). Running a little hot so let cool. Never booted past Verizon splash screen. Tried fresh battery, factory reset, safe mode. Nothing. Got my "certified like new" model. So far so good, but 6P here I come.
Sent from my VS986 using Tapatalk
Hmmm well good timing if you ordered a Nexus 6P. You can sell it like new.
Haha I was just watching "The Nexus 6P will bend in half if you try to bend it in half" video. I'd be interested in a size comparison between the 2.
So this exact thing happened to me, just several days after I got it (same thing, also rooted, nothing much done to the phone).
I had figured the battery ran dead (because I knew it was low), but it just wouldn't power on. Chargers wouldn't light it up. I put it on the charger for hours, and nothing happened. Lost all hope.
Then, randomly, I decided to see if Download Mode would work on my phone. I don't know why I tried it.
I pulled battery, and put it back. I held on Volume (up?) on the phone, and plugged it into the computer.
OH MY GOD -- IT CAME TO LIFE -- ! DOWNLOAD MODE!
I shut it down from download mode, then turned it back on (I think a battery pull) and it worked again.
I was completely relieved.
This happened to me a second time, weeks later.
The same solution worked.
I hope that this helps someone.
TL;DR: Try Download Mode (pull battery and put it back in -- then, while holding the volume Up key on the phone, plug USB into your computer)