HI All,
I broke the digitizer on my phone, is there anyway to get the data off of it at this point?
Thanks,
Tim
ADB in and control your device from that.
vbetts said:
ADB in and control your device from that.
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Click to collapse
Does this require being in debug mode? I hooked it to my computer but only the camera showed up, none of the drives were present.
When you say broke the digitizer, can you see stuff and have no touch control, or it's just a black screen?
mrhaley30705 said:
When you say broke the digitizer, can you see stuff and have no touch control, or it's just a black screen?
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Click to collapse
Yes, the screen is blank. All the buttons work and calls can be come in but there is no way to interact with the phone since the screen is blank and touch does not work.
-Tim
Related
Hello,i bought (lcd+glass) whole new display, my other one was broken. I managed to put on the new display but when i turn on my phone the screen stays black, those 3 buttons at the bottom light up and are working, the phone is on, i can change the volume and stuff. What could be the problem, i have checked the cables. At the start i was checking does the display even works as i connected the one cable and the screen seemed to be working fine it turned on. But after that i have tried and tried a lot of times but now it wont turn on, the phone is working, 3 buttons ar bottom work as i touch them there is vibraton. Does anyone knows what could be the problem?
HUNGERcube said:
Hello,i bought (lcd+glass) whole new display, my other one was broken. I managed to put on the new display but when i turn on my phone the screen stays black, those 3 buttons at the bottom light up and are working, the phone is on, i can change the volume and stuff. What could be the problem, i have checked the cables. At the start i was checking does the display even works as i connected the one cable and the screen seemed to be working fine it turned on. But after that i have tried and tried a lot of times but now it wont turn on, the phone is working, 3 buttons ar bottom work as i touch them there is vibraton. Does anyone knows what could be the problem?
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if everything is working and the cables are ok then the problem must be the screen...maybe you got a defective one
matt95 said:
if everything is working and the cables are ok then the problem must be the screen...maybe you got a defective one
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hmm, as i said the screen was working fine at the first 2 times, but then nothing happens the phone is working, those 3 buttons are working aswell, but just the screen. If the screen is faulty then those 3 buttons also shouldnt be working?
HUNGERcube said:
hmm, as i said the screen was working fine at the first 2 times, but then nothing happens the phone is working, those 3 buttons are working aswell, but just the screen. If the screen is faulty then those 3 buttons also shouldnt be working?
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the connection of the digitizer and the screen are different i think if the digitizer is damaged the 3 buttons will not work wid it too but the screen will work
I have this E980 G pro and I cant use the soft keys (Back & menu keys), I never dropped the phone and its not cracked, so I dont know why this happens, also sometimes the screen stops responding and I have to turn off screen and turn it on again to use the touch, also the phone goes crazy and starts vibrating by using soft keys but im not touching the phone lol, I wiped the phone, i changed the rom and still happening, I dont know what to do...
So, I need to buy another screen?
Zero_Lord said:
I have this E980 G pro and I cant use the soft keys (Back & menu keys), I never dropped the phone and its not cracked, so I dont know why this happens, also sometimes the screen stops responding and I have to turn off screen and turn it on again to use the touch, also the phone goes crazy and starts vibrating by using soft keys but im not touching the phone lol, I wiped the phone, i changed the rom and still happening, I dont know what to do...
So, I need to buy another screen?
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i think u can flash new rom or press 3845#*980# (LG G pro ATT )
dinhluan92 said:
i think u can flash new rom or press 3845#*980# (LG G pro ATT )
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I flashed Telcel rom and it worked... by one night lol, at next morning after using the phone 10 minutes the problem has come back, what I can do in that menu?
What settings I should use?
no answer?
It really sounds like a hardware issue to me.
Daved+ said:
It really sounds like a hardware issue to me.
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So I opened the phone, no corrosion, no damage, I dont know why the hell is happening this lol, but sometimes when I touch the soft keys It work, and works by a couple minutes (or secs ) but the problem comes again, what part I should buy? I dont think the screen cause the soft keys are not part of screen, but anyone knows? PLS HELP!!!!!
I just received my Z1C and I've been having lots of touch screen problems.
When I get to the unlock screen, a lot of times nothing will register on the touch screen. I have to push the power button to turn the screen on and off to get the touch screen to register, and a lot of the time I have to turn the screen on and off more than once to get it to work.
Another issue I'm having is in the settings menu. The top portion of the screen doesn't register any touches. For example, when I tap on the Wifi settings, nothing happens. I have to pull down the screen like half a centimeter, then tapping Wifi will work. This is so frustrating...
Is there any way to fix this without rooting, unlocking bootloaders, or installing a custom rom?
rumthin said:
I just received my Z1C and I've been having lots of touch screen problems.
When I get to the unlock screen, a lot of times nothing will register on the touch screen. I have to push the power button to turn the screen on and off to get the touch screen to register, and a lot of the time I have to turn the screen on and off more than once to get it to work.
Another issue I'm having is in the settings menu. The top portion of the screen doesn't register any touches. For example, when I tap on the Wifi settings, nothing happens. I have to pull down the screen like half a centimeter, then tapping Wifi will work. This is so frustrating...
Is there any way to fix this without rooting, unlocking bootloaders, or installing a custom rom?
Click to expand...
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already tried a hard reset ?
Yes. I've done a factory reset, and nothing has changed. Nothing registers on the unlock screen when I touch it. I have to turn the screen on and off multiple times to get it to work.
I am using the free screen protector that came with the phone. I doubt that's the issue though.
This can't be normal. I'm thinking I just got a lemon...
rumthin said:
Yes. I've done a factory reset, and nothing has changed. Nothing registers on the unlock screen when I touch it. I have to turn the screen on and off multiple times to get it to work.
I am using the free screen protector that came with the phone. I doubt that's the issue though.
This can't be normal. I'm thinking I just got a lemon...
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if youre done a factory reset and the problem persist im pretty much sure its a hardware problem...
anyway, go to about -> diagnostic and make the touchscreen test.
any issues there?
if i were you, i would reinstall the firmware using SUS to be 100% sure its HW problem.
Already you try a hard reset. I think it is your harware problem. If you have a warranty you can go customer care. I am sure they solve your problems.
not working at all
Hi guys, my diplay is also down - broken - and i have a gesture lock on. I can not unlock the screen. How can I perform a hard reset without touching a display? I was searching whole internet for two days and nothing helped.
If I connect phone to the PC, it must be unlocked.
I need some files from internal storage :/
It seems that there are some dead sensors or something in the upper right hand corner of my screen.
I'm getting these 'phantom touches' that keep pressing whatever is in that corner.
I'm wondering if there is any way to turn this part of the screen off, so it doesn't continue to register touches that aren't actually happening.
Does anyone have a solution for this issue?
lukelzzo said:
It seems that there are some dead sensors or something in the upper right hand corner of my screen.
I'm getting these 'phantom touches' that keep pressing whatever is in that corner.
I'm wondering if there is any way to turn this part of the screen off, so it doesn't continue to register touches that aren't actually happening.
Does anyone have a solution for this issue?
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Click to collapse
Not possible bud, you have to replace ur touchscreen with a new one.
mickeyasamoah said:
Not possible bud, you have to replace ur touchscreen with a new one.
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Okay, that kinda sucks. I guess it is kinda old after all. Thanks for the input though!
My cousin used to have this problem, she couldnt touch some parts of screen So she needed to use her phone on landscape mode
In order to see what parts have problem on play store write toucscreen test etc
No software solution
it's a hardware problem ..Your touch screen needs to be replaced
Hello there!
Well, I have encountered a new issue with on my recently bought ZenFone 2. The problem seems to have apperead out of a sudden. My touch soft keys have stopped working (partially) - HOME, RECENT, BACK
What I mean by partially, is that their default action isn't working anymore & no haptic feedback is received. Basically, I cannot use them.
However, the device takes their actions...as part of the screen touchable area. Please check the video bellow for more information:
(I have also used Glove Mode ON...for a better response - yo ucan see in the video that for once...the long-press RECENT soft key works correctly)
https://www.dropbox.com/s/2bgf348xixo1t8k/MOV01746_x264.mp4?dl=0
What I have already tried:
- Reboot the phone
- Power off the device
- Boot in safe mode
- Let the battery drain
- Reset from factory
- Wipe data/factory reset & cache deletion (via Recovery Menu)
- flash official ROM via ADB Sideload
- flash ROM via fastboot (along with the fastboot image, boot image and recovery image - besides the system image)
The issue's still there so any help will be welcomed!
Thank you!
*Thread also here: http://www.asus.com/zentalk/forum.php?mod=viewthread&tid=7468&extra=page=1
MironV said:
The issue's still there so any help will be welcomed!
Thank you!
*Thread also here: http://www.asus.com/zentalk/forum.php?mod=viewthread&tid=7468&extra=page=1
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I'm pretty new to this stuff myself..and i might be wrong..but seems like a touch calibration issue?.. Any one with more knowledge knows if there's a way to calibrate the touch screen?
You can download button savior from the playstore as an alternative for now that's my best suggestion for now ---> Button Savior (Root)
cloudnineX said:
I'm pretty new to this stuff myself..and i might be wrong..but seems like a touch calibration issue?.. Any one with more knowledge knows if there's a way to calibrate the touch screen?
You can download button savior from the playstore as an alternative for now that's my best suggestion for now ---> Button Savior (Root)
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Click to collapse
Hello there and thanks for the answer. Yes I've downloaded something similar for the soft keys. Not sure if it's a calibration issue, but I may check it. I think it's a hardware issue and contacted the ASUS support. As far as I can see...the capacitive foil covers both the display and the soft keys area. In my opinion, the flex cable underneath the soft keys is broken/damaged.
MironV said:
Hello there and thanks for the answer. Yes I've downloaded something similar for the soft keys. Not sure if it's a calibration issue, but I may check it. I think it's a hardware issue and contacted the ASUS support. As far as I can see...the capacitive foil covers both the display and the soft keys area. In my opinion, the flex cable underneath the soft keys is broken/damaged.
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Click to collapse
You're right about the capacitive foil going under the soft key area. If I double tap to wake between two keys, it will wake up.
cmendonc2 said:
You're right about the capacitive foil going under the soft key area. If I double tap to wake between two keys, it will wake up.
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I eventually replaced the whole screen. Maybe it was damaged in the first place. The authorized local service wasn't able to only change the flex cable. I disabled double tap. My phone used to unlock by itself in the pocket and enter get into apps. I am looking for an unlocking method alternative, now.
MironV said:
I eventually replaced the whole screen. Maybe it was damaged in the first place. The authorized local service wasn't able to only change the flex cable. I disabled double tap. My phone used to unlock by itself in the pocket and enter get into apps. I am looking for an unlocking method alternative, now.
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Click to collapse
Asus should add LG's KnockCode feature, or some version of it.