My Ouya lost connection to Ouya servers - Ouya Q&A, Help & Troubleshooting

It's pretty weird... I have my Ouya fully stock, without any customization, and I'm without contact with anything Ouya related since yesterday. Can't see anything in "Discover", cant update my installed games to new versions, nothing... I'm sure this little garbage cube is online because I can use online streams from XBMC... Anyone knows how to deal with this situation without a factory reset?

Just did something really dumb. Just thought that a Factory Reset would solve this situation and this garbage box is now useless. Can't connect to the servers, so it cant do the initial setup...

Ticiano said:
Just did something really dumb. Just thought that a Factory Reset would solve this situation and this garbage box is now useless. Can't connect to the servers, so it cant do the initial setup...
Click to expand...
Click to collapse
When you had the problem before, you had to uncheck and recheck the automatic time opton on the settings, worked for me everytime.

Problem solved. Thanks!
Man, I hate this thing more and more...
Sent from my Nexus 7 using xda app-developers app

Related

Nexus Prime - Market download problem!

Hi all,
I got my Nexus Prime today. I'm quite impressed, but it has a problem that's driving me mad.
When I first turned on my handset and entered my Google username it tried to download all the old apps from my previous Android handsets - I didn't ask it to nor did I want it to! Anyway, this failed part way through and none of the apps actually installed.
Since owning this device a few hours ago I cannot install anything through the Android market at all. I keep getting told that the download failed due to an error, but nothing further.
I've tried rebooting the handset but nothing appears to be able to be downloaded.
I can download from other sources, for example I downloaded the Swype installer and that installed fine, from the Swype website (Swype states it's not compatible with this handset!)
I'm not sure if this is a general bug or if there's something wrong with my individual handset but it would be interesting to see if anyone else has this problem?
Hi I had this problem too, unfortunately clearing cache and data from Market doesn't do anything (at least for me), I had to do a factory reset, worked for me and my friend who also had the same problem.
Damn, after an evening of customising my handset I was hoping not to have to do that.
So it appears we've discovered an issue with this handset.
Yep, that fixed it.
Annoying though..............
AndroidUK said:
When I first turned on my handset and entered my Google username it tried to download all the old apps from my previous Android handsets - I didn't ask it to nor did I want it to!
Click to expand...
Click to collapse
The way to avoid that is by skipping the initial guide and then att your account in settings instead. I agree that they should just ask you instead but the above way has worked ever since that feature was intruduced in 2.2.
Sorry for the bump but I'm having the exact same issue.
Just rooted the phone and after all apps were restored I tried downloading apps and keep getting that error.
I already did a factory reset several times and nothing. Just tried skipping the setup and adding my google accounts later but I'm still getting the same error :X
Anyone has any idea how to fix this problem? Do I have to return my phone?
It's been driving me crazy..
there's a Nexus Prime?
oscillik said:
there's a Nexus Prime?
Click to expand...
Click to collapse
Pretty sure the OP meant Galaxy Nexus.. which is what I have a problem with right now
I have the exact same issue. tried doing a factory reset and that doesnt help. I even tried to add account only after first boot and that too doesnt help. anyone have a better solution to this, its driving me insane
---------- Post added at 11:20 AM ---------- Previous post was at 11:06 AM ----------
ckurtm said:
I have the exact same issue. tried doing a factory reset and that doesnt help. I even tried to add account only after first boot and that too doesnt help. anyone have a better solution to this, its driving me insane
Click to expand...
Click to collapse
I seem to have managed to fix this now. I popped my sim into my old android phone, I noticed that the apn settings being used on old phone are different to those GN has setup by default for my network provider. I just copied those through to the new phone and market works again . Hope this helps someone.
Having the same issue also. I'm on Telus in Canada and the APN settings are the same on my old phone. I have done a factory reset and am still having this issue. Please help!
Are you guys rooted? If you are it could be the ROM your using?
Sent from my Galaxy Nexus using xda premium
Or just let it restore, and wait. It can take hours, let it do its thing. By tomorrow will be working again.
Mnemoch said:
Or just let it restore, and wait. It can take hours, let it do its thing. By tomorrow will be working again.
Click to expand...
Click to collapse
You are right. It's the weirdest problem I've seen but somehow it just fixed itself.. Apps install fine now (too bad I didn't know that before doing a million factory resets and deleting my settings)
Figured it out. I had to clear the proxy address in my apn settings
Sent from my Galaxy Nexus using xda premium
seems my Service Provider's settings where blocking downloads esp the Proxy... hmmmm
I've had this problem since yesterday, Market wont download over wifi or data network, messages 'Error while processing payment' or '... could not be downloaded due to error'
I'm running a stock GSM nexus and have tried clearing the market data and rebooting but no luck, I'd rather not have to do a factory reset if I can avoid it.
Any ideas anyone?

[Q] Nexus keeps speaking to me?

Well I claim to be pretty good with phones and its not often i`m stumped on stuff like this.
I really need help though? My Nexus keeps talking to me!!
Its only on the web and some other web based apps like youtube. It will read out the letters as i`m typing into Google. It will read whole web pages to me too.
I have gone through the settings many times over. Def checked that Talkback was off. I have no idea whats making it do it.
My last Nexus did it too so I know its not a faulty handet.
Maybe an app I installed or a setting I just dont know about?
Anyone know what it is???
Take a look at accessibility. Its probably something there. Or your phone is possessed.
Sent from my Galaxy Nexus using xda premium
@rbiter said:
Take a look at accessibility. Its probably something there. Or your phone is possessed.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Thats where the talkback setting is. Like I say that is off..
lol..
Go to dialer
settings
TTY mode
turn it off, i think thats it.
anheuer said:
lol..
Go to dialer
settings
TTY mode
turn it off, i think thats it.
Click to expand...
Click to collapse
No thats off too...
johnboywilson said:
My Nexus keeps talking to me!!
My last Nexus did it too so I know its not a faulty handet.
Click to expand...
Click to collapse
I noticed once I setup my google account it downloaded all my Market apps. Could you have a 3rd party app loaded which was downloaded to your last Nexus and current device which is reading the text outloud?
If you weren't sure, you could post up your list of 3rd party apps and I'm sure somebody might be able to recognize the issue?
Also, does it always happen on specific web pages or on all different web sites? perhaps you could record it and post up as somebody might recognize the voice pattern or web pages it reads?
Trying to gather more information in hopes of getting a more specific solution. Throwing out ideas .. hope that helps!
joeykrim said:
I noticed once I setup my google account it downloaded all my Market apps. Could you have a 3rd party app loaded which was downloaded to your last Nexus and current device which is reading the text outloud?
If you weren't sure, you could post up your list of 3rd party apps and I'm sure somebody might be able to recognize the issue?
Also, does it always happen on specific web pages or on all different web sites? perhaps you could record it and post up as somebody might recognize the voice pattern or web pages it reads?
Trying to gather more information in hopes of getting a more specific solution. Throwing out ideas .. hope that helps!
Click to expand...
Click to collapse
Mm true could be an app thats come across from my last Nexus. Is there an easy way to list all my apps? I have over 100 of them.
All web pages and some apps. It doesnt always speak either!
I`m trying to get it to say something it says when using some apps. I think it says "play" but i`m not too sure as I have my volume turned right down as the speaking is annoying me now...
Ok here is a video of it in the eBay app and on the net.
See what you think??
http://www.mediafire.com/?o0b0l60kj272ia4
I`m sorry I dont know any other way of sharing a video.
Here is a YouTube link for my video to make it easier to view.
http://www.youtube.com/watch?v=St45kZHIK0w&context=C28ac5ADOEgsToPDskJSUarSNRjgP_k5WZn50lwN
hmm,did you restart your phone after you turned off your setting's?
also try uninstalling all apps reboot and see if it still happens.
or do a factory reset and dont let the market download any thing.
ghost010 said:
hmm,did you restart your phone after you turned off your setting's?
also try uninstalling all apps reboot and see if it still happens.
or do a factory reset and dont let the market download any thing.
Click to expand...
Click to collapse
Thanks but this wont help me find whats causing it only eradicate the issue.
I know doing this will fix it but it will come back.
I want to know whats making it happen really.
Cheers anyway.
Perhaps narrow your search down to apps you think might do this. Many apps will obviously not.
Sent from my Galaxy Nexus using xda premium
you must have accidently enable this.
its a feature of ICS. take a look.
http://www.youtube.com/watch?v=rnw8vh9y36Q&feature=player_embedded
unfortunately, i am not sure how to turn it off.
I HAD THIS ISSUE!
Drove me around the bend blurting out everything I went near on the net!
i spent about 2 hours clicking round , retracing steps, reclicking on things...suddenly it stopped.
Only thing I remember doing was opening up default.prop file in viewer out of curiosity so I did this again as well as other things and it stopped. Have you been viewing or even tinkering with any system files?
If this doesnt help try:
Go into your apps list and disable the TalkBack inbuilt app. That may mitigate the problem.
qwerp_ said:
you must have accidently enable this.
its a feature of ICS. take a look.
http://www.youtube.com/watch?v=rnw8vh9y36Q&feature=player_embedded
unfortunately, i am not sure how to turn it off.
Click to expand...
Click to collapse
This accessibility part has something called talkback in which is turned off on mine. So not sure what else in there would cause it. ??
marc.tulley said:
I HAD THIS ISSUE!
Drove me around the bend blurting out everything I went near on the net!
i spent about 2 hours clicking round , retracing steps, reclicking on things...suddenly it stopped.
Only thing I remember doing was opening up default.prop file in viewer out of curiosity so I did this again as well as other things and it stopped. Have you been viewing or even tinkering with any system files?
If this doesnt help try:
Go into your apps list and disable the TalkBack inbuilt app. That may mitigate the problem.
Click to expand...
Click to collapse
Ok I have disabled TalkBack app. No joy
I have not done anything to any files. Like i say it did this on my last Nexus so i`m guessing it may be an app i have installed.
Just wondering if its caused by Lightflow. That is the only app that asks for accessibilty on my phone.
Might try uninstalling.
Thanks for your suggestions anyway.
I spoke to Samsung last night and they went through some settings then said my handset is faulty!
I know its not and i arent changing it again, this is my 3rd one already!!
I had the same issue just from turning Talkback on and off... Like I really want to hear the time everytime I hit the power button ffs. I think it's fixed now (*touch wood*) but I had to screw around in the settings turning it off repeatedly to get it to stop working...
Did you just get your phone? I had the same issue when I got mine too. This wasn't just on webpages or YouTube app. This was EVERYWHERE. If I opened the app drawer, it would be like "launcher" or if I swiped to a different homescreen, it would say "screen 2" or something. I went to accessibility in the settings and turned off "Talkback". The phone stopped reading stuff to me after that.
Lmaooo!
Sent from my Galaxy Nexus using XDA

[Q] Help Youtube "Connection to server lost"

when i wanna play youtube always get "connection to server lost, touch to retry", i'm in sprint stock rom with mobile package data active, for internet is no problem, on wifi can play, when i tethering my phone as modem and i connect to my computer for play youtube is ok. it just cant play only in a phone.
somebody can help thanks.
Did you try clearing data and cache in apps? Or even uninstall and reinstall the app itself
sent from my GS3
Usually I just exit the app, hold the home button and clear all recent apps and then it works again.
-------------------------
Sprint Galaxy S3
Need Help? PM
Hit the "Thanks" button if I helped you!
Easy fast simple solution when this occurs and usually after an update. Just uninstall the app completely and then go back to google play store and redownload the app.
Have a great day!
I have been tried all the way ( clear, uninstall update etc) but still error... I tried to install other program 'tubemate' still cant connect /play the video, but when i download the video first and play later is no problem..
Maybe something wrong with my data package on my carrier??? Hmmm..
Thanks for all advise...
Sent from my SPH-L710 using xda app-developers app
rickylims said:
I have been tried all the way ( clear, uninstall update etc) but still error... I tried to install other program 'tubemate' still cant connect /play the video, but when i download the video first and play later is no problem..
Maybe something wrong with my data package on my carrier??? Hmmm..
Thanks for all advise...
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
Im getting the same thing on my tablets now (nexus 7 and 10). Uninstalling updates solves the issue, but then again I want the new sweet app... Any solution for this?
mrotenlu said:
Im getting the same thing on my tablets now (nexus 7 and 10). Uninstalling updates solves the issue, but then again I want the new sweet app... Any solution for this?
Click to expand...
Click to collapse
Remove (uninstall) the app completely, go back to play store and get the new updated app again fresh install.
Have a great day!
edfunkycold said:
Remove (uninstall) the app completely, go back to play store and get the new updated app again fresh install.
Have a great day!
Click to expand...
Click to collapse
i did this also, but i get again the same error... what the $%#& is up with youtube !??
MuWu said:
i did this also, but i get again the same error... what the $%#& is up with youtube !??
Click to expand...
Click to collapse
Same issue here. Reinstalling doesn't fix it.
Edit: But disabling Adblock Plus does fix it.
mrotenlu said:
Edit: But disabling Adblock Plus does fix it.
Click to expand...
Click to collapse
Ty, I've been hunting for a solution for some time now, and I didn't think of something like that.... It is true, when I disabled AdBlock Plus, I didn't see the error again.
Guess I either need a replacement for Adblock Plus, or something in it's settings to change?? hmmmm.
Again though, thanks again!!!!
:good::good::good::good::good::laugh:
wow thanks for this. It's been driving me insane. I removed Adblock Plus and it worked. So I installed AdAway and rebooted. Seems to still work fine also. So try that ad blocking app out. So far so good.
Solved ! ( apparently not related to AdBlockPlus)
To make a long story short, I don't have AdBlockPlus but i DO have DroidWall installed.
just forgot I had to allow "MediaServer" to access the internet (as well as YouTube of course) - problem solved.
This has been happening to me. I fixed it by going to manage apps. YouTube, Delete cache, delete data, uninstall updates and I clicked the turn off button. Ran cleanmaster app and removed junk files. Then I rebooted and turned youtube back on and now videos will play. I'm on the Galaxy S4 stock.
Hopefully this helps someone
By the way Facebook wouldn't play any videos it would say "can't play video" and now Facebook is playing the same videos that it couldn't before.
firelogic said:
To make a long story short, I don't have AdBlockPlus but i DO have DroidWall installed.
just forgot I had to allow "MediaServer" to access the internet (as well as YouTube of course) - problem solved.
Click to expand...
Click to collapse
:good:
Thanks that did it for me as well. Have been searching on the internet but no real solution for people with a firewall or a privacy app (pdroid/xprivacy etc). But this made it work on my S4.
Thanks! :laugh:
Hi i have the same issue
first i dont have adblock or droidwall but still the problem persist, and only on my wifi connection, even on browser the m.youtube wont work, i tried everthing ,clear cache and data,restart,pull the battery,change rom,update the app,restart,google,seek help, i gave up, please help me it has something to do with proxy thing but, i dont have a proxy setting on my settings im using gingerbread 2.3.6, i also tried apps like proxydroid and all of its kind, still doesnt fix my problem, im so frustrated with this thing. I cant watch youtube videos anymore please help to fix this, i just saw this "All you need to do is ensure that Proxy settings is set as None and not Manual. That’s all, my best bet is that you will now be able to play the videos in the YouTube app." but i dont have setting like done, please help me, thanks in advance
reyhen25 said:
first i dont have adblock or droidwall but still the problem persist, and only on my wifi connection, even on browser the m.youtube wont work, i tried everthing ,clear cache and data,restart,pull the battery,change rom,update the app,restart,google,seek help, i gave up, please help me it has something to do with proxy thing but, i dont have a proxy setting on my settings im using gingerbread 2.3.6, i also tried apps like proxydroid and all of its kind, still doesnt fix my problem, im so frustrated with this thing. I cant watch youtube videos anymore please help to fix this, i just saw this "All you need to do is ensure that Proxy settings is set as None and not Manual. That’s all, my best bet is that you will now be able to play the videos in the YouTube app." but i dont have setting like done, please help me, thanks in advance
Click to expand...
Click to collapse
How about upgrading from that dinosaur you're using? Gingerbread is like 4 years outdated.
No AdBlock, Firewall, root or custom ROM
I have stock device 4.3 android (not Samsung btw.). As i said, no adblock/firewall/custom rom etc.
When I updated YouTube app, I got that connection problem.
I've tryed reinstalling, changing DNS1 and 2, clearing data... Nothing helped...
Any suggestions?
Ragnar said:
Remove (uninstall) the app completely, go back to play store and get the new updated app again fresh install.
Have a great day!
Click to expand...
Click to collapse
That doesn't work.
---------- Post added at 06:33 AM ---------- Previous post was at 06:20 AM ----------
vlatko019 said:
I have stock device 4.3 android (not Samsung btw.). As i said, no adblock/firewall/custom rom etc.
When I updated YouTube app, I got that connection problem.
I've tryed reinstalling, changing DNS1 and 2, clearing data... Nothing helped...
Any suggestions?
Click to expand...
Click to collapse
It's happening to me now too. But since mine's installed as a User App and not a System App, I can't just uninstall the updates, although I did try uninstalling it completely and reinstalling. No joy.
I've tried a dozen different things. You should know that lots of people post lots of "solutions", but for 95% of the users, none of them work.
I'm hurting especially bad, because it happens to me on both types of connections (4G & WiFi). I even tried a 3rd party YouTube app and that wouldn't work either.
All this since today's (or last night's?) v10.25.57 YouTube update!
I am running a Samsung.
Samsung Galaxy (SGH-M819N) Mega
KitKat 4.4.4 (Stock), Rooted
Thank You.
peej4ygee said:
Ty, I've been hunting for a solution for some time now, and I didn't think of something like that.... It is true, when I disabled AdBlock Plus, I didn't see the error again.
Guess I either need a replacement for Adblock Plus, or something in it's settings to change?? hmmmm.
Again though, thanks again!!!!
:good::good::good::good::good::laugh:
Click to expand...
Click to collapse
Hi,
I tried disabling AdAway and reverting back to the original Hosts file, but no joy.
This time, it's affecting both my 4G & WiFi connections. When this happened before, I could at least watch it on 4G.
The weird thing is, that if I'm not signed in, I can watch videos. But once I sign in, EVEN WHEN USING A 3RD PARTY YOUTUBE APP, I have the problem!
Yes, eventually a YouTube update will come through that will fix it (could be 6 months or so), but I'm thinking that something "underneath" it all got updated/changed at the same time, because otherwise;
Why would it affect me only when I sign in?
And if it was limited to only the YouTube app being updated and there isn't anything else being changed at the same time in the background where you don't see it, then how could 3rd party YouTube apps be affected when you sign in to them with your Google (Gmail) account?
See what I mean? Something else, "under the hood" simply must be going on, amen?
TTYL

[Q] Problems with Google Music on M8 and Wifi

For some reason I can't get Google Music to actually download anything to my phone. I'm trying to do an offline playlist for when I'm travelling and don't want to use 4g. This has worked on multiple devices I've had in the past, so I don't think I'm doing anything wrong. What's odd is, it won't stream music either unless I allow it to use 4G. I've reset my router and modem, restarted the phone, cleared the app data and cache and signed in again. Nothing I seem to do works and I'm getting irritated. These are songs I uploaded to and/or purchased from Google Music. Also, I do have data connectivity to everything else I can think of, work email, gmail, facebook and the internet as a whole are all working on the phone. Any thoughts or ideas would be appreciated!
Continuing my research, I found a review in the play store of someone with an HTC One (doesn't say if it's M7 or M8) that has the same problem. No reply to it though.
Ravok said:
Continuing my research, I found a review in the play store of someone with an HTC One (doesn't say if it's M7 or M8) that has the same problem. No reply to it though.
Click to expand...
Click to collapse
I have this EXACT same issue. I can mark my playlists or radio stations for offline download, but if the checkbox for 'download on wifi only' is ticked, it never downloads.
The same thing happens with google photos and auto upload. If I have it set to upload on wifi only, it never happens. So the problem is very similar, but only with this device. My nexus 5, and Nexus 7 don't have this issue. So it's likely software, but I just can't figure out what it would be. I really don't want to do a factory reset and have to set everything up again. Maybe there's some HTC software messing it up?
Summary of issue:
ONLY happens in google music and google photos
only happens when set to 'download(or upload) on wifi only'
Only happens on the htc one m8
Issue does not occur on nexus 5, or nexus 7.
Thank goodness it's not just me, I just realized it's happening for me on google photos auto backup as well yesterday. I concur it's got to be something software based but I'm not sure what it could be, the photo backups did work for me without issue for a while, I ended up turning it off for a couple days for some reason I can't recall, and never noticed after turning it back on that it wasn't actually uploading.
Ravok said:
Thank goodness it's not just me, I just realized it's happening for me on google photos auto backup as well yesterday. I concur it's got to be something software based but I'm not sure what it could be, the photo backups did work for me without issue for a while, I ended up turning it off for a couple days for some reason I can't recall, and never noticed after turning it back on that it wasn't actually uploading.
Click to expand...
Click to collapse
Mine worked well when I first set everything up, but that was because it defaulted to uploading over mobile networks. I usually set it to upload on wifi only when charging, and google music downloads over wifi only. Ever since I set them to wifi, they don't sync properly. If I switch them back to use the mobile network, everything works fine. I'm so annoyed with this. I tried running a logcat and it didn't seem to offer too much info that I could notice. I switched back to the dalvik runtime from art with no change. The next step is a factory reset, but I'm not sure that's going to help me.
I'm pretty sure I had mine on wifi only as well, but I could be wrong. I'm not going to have time to mess around with it anymore until later tonight (US Eastern Time Zone), have you tried calling support at all? I haven't yet, but may give it a go. If not, I'll let you know when I'm going to try a factory reset and whichever of us can first should post if it resolved the issue or not hehe.
Oh, one thing I just thought of, are you using Lookout Mobile Security?
Ravok said:
I'm pretty sure I had mine on wifi only as well, but I could be wrong. I'm not going to have time to mess around with it anymore until later tonight (US Eastern Time Zone), have you tried calling support at all? I haven't yet, but may give it a go. If not, I'll let you know when I'm going to try a factory reset and whichever of us can first should post if it resolved the issue or not hehe.
Oh, one thing I just thought of, are you using Lookout Mobile Security?
Click to expand...
Click to collapse
I'm fairly certain support isn't going to be useful. They're going to suggest a handful of unrelated things to try, then they're going to have you do a factory reset. I'm NOT using lookout security. That was the first thing I disabled. I don't need that crap on my phone lol. I could technically do a factory reset now, I just don't want to spend my free time at work today reinstalling and setting up all my apps and settings.
Yeah, I don't really think support would be useful either. I thought about tweeting at @HTC or @HTCUSA about it, but they'd probably do the same thing as support. I do have Lookout turned on, figured it was worth a thought if you did as well. I would take the time to do the factory reset today while at work but am prepping for a major DR test so I'm just flat out not going to have the time, plus I don't want to mess up my exchange account etc lol
Do you have any corporate applications on? We use Airwatch for MDM at my office, and even though it's not *supposed* to have any impact on personal devices other than requiring a PIN lock, I'm wondering if something else is causing me connectivity issues of some sort.
Ravok said:
Do you have any corporate applications on? We use Airwatch for MDM at my office, and even though it's not *supposed* to have any impact on personal devices other than requiring a PIN lock, I'm wondering if something else is causing me connectivity issues of some sort.
Click to expand...
Click to collapse
Just went through htc support. no luck there. Had me clear cache and reset data on a bunch of apps to no avail. I'm going to do a hard reset and see if that helps.
---------- Post added at 11:41 AM ---------- Previous post was at 11:40 AM ----------
Ravok said:
Do you have any corporate applications on? We use Airwatch for MDM at my office, and even though it's not *supposed* to have any impact on personal devices other than requiring a PIN lock, I'm wondering if something else is causing me connectivity issues of some sort.
Click to expand...
Click to collapse
I don't have any corporate apps installed that would enforce policies. No.
Awesome, well, let me know if it works for you, this is seriously annoying. :-\
Ravok said:
Awesome, well, let me know if it works for you, this is seriously annoying. :-\
Click to expand...
Click to collapse
I'll be sure to do that. Do you have 2-step authentication installed by any chance?
InGeNeTiCs said:
Just went through htc support. no luck there. Had me clear cache and reset data on a bunch of apps to no avail. I'm going to do a hard reset and see if that helps.
---------- Post added at 11:41 AM ---------- Previous post was at 11:40 AM ----------
I don't have any corporate apps installed that would enforce policies. No.
Click to expand...
Click to collapse
InGeNeTiCs said:
I'll be sure to do that. Do you have 2-step authentication installed by any chance?
Click to expand...
Click to collapse
Nope, I haven't set up two factor. :-\
Ravok said:
Nope, I haven't set up two factor. :-\
Click to expand...
Click to collapse
Factory reset didn't fix it. Ugh. This is a deal breaker for me! I've only had the phone for 3 days, but I don't want to return it...
I contacted HTC to see what they can offer as far as extra help...I'll keep you posted.
Thanks, I called the T-Mobile store I got mine from to see if they'd heard of anyone having this issue, they hadn't and want me to stop in so they can take a look. I've been using Android since the G1 and also have had my usual crew of fellow Android geeks here at the office take a look and everyone came back to factory reset. I don't really feel like going to the store to have them suggest that as well and find out, like you, that it doesn't work. I'll let you know if I find anything else out also. Thanks man!
Ravok said:
Thanks, I called the T-Mobile store I got mine from to see if they'd heard of anyone having this issue, they hadn't and want me to stop in so they can take a look. I've been using Android since the G1 and also have had my usual crew of fellow Android geeks here at the office take a look and everyone came back to factory reset. I don't really feel like going to the store to have them suggest that as well and find out, like you, that it doesn't work. I'll let you know if I find anything else out also. Thanks man!
Click to expand...
Click to collapse
Well I'll clear that up by saying a factory reset isn't going to fix it. It's a software issue.
Exactly what I said, I'm tempted to root and try another ROM as I've had mine for over a month now. I'm wondering if you're up for it if you'd try another M8 to see if it happens there too? I've been trying to figure this out since June 1st and haven't really found anyone else dealing with the issue, kinda wonder if it's a glitch with the Wifi as I'd think if it was a pure software issue it would be more prevalent. :-\
Ravok said:
Exactly what I said, I'm tempted to root and try another ROM as I've had mine for over a month now. I'm wondering if you're up for it if you'd try another M8 to see if it happens there too? I've been trying to figure this out since June 1st and haven't really found anyone else dealing with the issue, kinda wonder if it's a glitch with the Wifi as I'd think if it was a pure software issue it would be more prevalent. :-\
Click to expand...
Click to collapse
I highly doubt it's an issue with wifi because it works fine. I could surf the internet all day and it would just work. Yet, auto upload, and downloading songs in play music doesn't work. Super annoying. I'll probably give it a try tonight/tomorrow and see how it goes though.
I just figure since you just got yours they may give you less of a hard time about exchanging. I'll go fight with them either way, but I have to probably wait another week as i'm on call starting Friday for a week and can't go without my phone at all :-\
Ravok said:
I just figure since you just got yours they may give you less of a hard time about exchanging. I'll go fight with them either way, but I have to probably wait another week as i'm on call starting Friday for a week and can't go without my phone at all :-\
Click to expand...
Click to collapse
I'll swing by there when I get a chance. If I can get a replacement, I'll take it. But I really don't think the device is the issue. Something is amiss here.

"Unfortunately Bluetooth has Stopped" Error

Is anyone else seeing the error message "Unfortunately Bluetooth has Stopped" pop up repeatedly, as often as every 1-2 minutes? This happens even when I'm not connected to a BT device. It started happening to me yesterday and it's driving me crazy.
Checking logcat, I see these messages: pastebin. I was wondering if it's a manifestation of the bug in this article at Android Police, but surely that has been fixed by now? I'm presently unrooted and totally stock so I'm thinking a factory reset might be my only option, unless someone can suggest something else?
Yes!
Exactly the same thing. Driving me nuts.
I've tried to trace to an app but no luck.
Also totally stock, unrooted.
(Telstra Australia image).
Have been putting off reset as long as I can.
I see you are in Oz also.. are you running Telstra stock image?
I spoke to their online 'help'.. who said that it would be an LG issue and to talk to them.. confirming that they believe LG are responsible for all the QA on their image.
I'm going to factory reset... and see what happens.
No, I have the international H815. I've had it for a couple of months and this just started happening yesterday.
Do you perchance have Garmin Connect installed, and talking to a Garmin device?
hmm... no.. I don't... (this sounds like a game of Guess Who).
My son was getting the same problem on his S3.. but associated it with Spotify. Once he uninstalled the app, the problem went away.
I did have Spotify... but uninstalling did nothing.
Just went through phone looking for 'bluetooth' stuff. Have uninstalled Fitbit, LG Health, IFTTT,
All smart settings are off.
Restarted,,, waiting for error.
I'm suspecting it will work ok... for a while.
I'm now wondering if this is a manifestation of this problem, as the OP was getting the same message in his log as I am seeing. If so this is pretty grim. I use the phone to listen to music and podcasts in the car all the time, so if this is going to keep happening then it's severely impacting my use of this phone. I guess we can only hope that LG come good with a software update that will address this, unless someone else has a workaround?
I'm also having the same problem, I cannot seem to pin it to a specific app. I've tried clearing the Bluetooth cache and even a complete factory reset and I am still getting the same issue, if someone has a fix please post it's driving me crazy
nic.trueman said:
I'm also having the same problem, I cannot seem to pin it to a specific app. I've tried clearing the Bluetooth cache and even a complete factory reset and I am still getting the same issue, if someone has a fix please post it's driving me crazy
Click to expand...
Click to collapse
Did your phone do it from Day 1 or did it just start doing it at some random point in time?
Also, when you did a factory reset did you perchance use LG backup or something to save your settings?
sladflob said:
Did your phone do it from Day 1 or did it just start doing it at some random point in time?
Also, when you did a factory reset did you perchance use LG backup or something to save your settings?
Click to expand...
Click to collapse
Yes it's done it since day one when I got it (about a week ago) once I did a factory reset I set it up as a new phone and downloaded my apps from the play store, the only thing I didn't try was streaming music without any apps installed and just using Google play music to steam music via Bluetooth, without doing that it's hard to tell if it's a lg issue or a 3rd party app that is causing it
jemichae said:
Yes!
Exactly the same thing. Driving me nuts.
I've tried to trace to an app but no luck.
Also totally stock, unrooted.
(Telstra Australia image).
Have been putting off reset as long as I can.
I see you are in Oz also.. are you running Telstra stock image?
I spoke to their online 'help'.. who said that it would be an LG issue and to talk to them.. confirming that they believe LG are responsible for all the QA on their image.
I'm going to factory reset... and see what happens.
Click to expand...
Click to collapse
Me too, though SGS5 handset, and only started yesterday morning.
Telstra Australia image, stock unrooted, cleared blue tooth cache and data, removed all paired devices, removed battery....still no joy
Would be great to hear if anyone has found a way to resolve.
Thanks
sladflob said:
Is anyone else seeing the error message "Unfortunately Bluetooth has Stopped" pop up repeatedly, as often as every 1-2 minutes? This happens even when I'm not connected to a BT device. It started happening to me yesterday and it's driving me crazy.
Checking logcat, I see these messages: pastebin. I was wondering if it's a manifestation of the bug in this article at Android Police, but surely that has been fixed by now? I'm presently unrooted and totally stock so I'm thinking a factory reset might be my only option, unless someone can suggest something else?
Click to expand...
Click to collapse
jemichae said:
Yes!
Exactly the same thing. Driving me nuts.
I've tried to trace to an app but no luck.
Also totally stock, unrooted.
(Telstra Australia image).
Have been putting off reset as long as I can.
I see you are in Oz also.. are you running Telstra stock image?
I spoke to their online 'help'.. who said that it would be an LG issue and to talk to them.. confirming that they believe LG are responsible for all the QA on their image.
I'm going to factory reset... and see what happens.
Click to expand...
Click to collapse
nic.trueman said:
I'm also having the same problem, I cannot seem to pin it to a specific app. I've tried clearing the Bluetooth cache and even a complete factory reset and I am still getting the same issue, if someone has a fix please post it's driving me crazy
Click to expand...
Click to collapse
CWSB said:
Me too, though SGS5 handset, and only started yesterday morning.
Telstra Australia image, stock unrooted, cleared blue tooth cache and data, removed all paired devices, removed battery....still no joy
Would be great to hear if anyone has found a way to resolve.
Thanks
Click to expand...
Click to collapse
have you guys maybe trackID installed? for me bluetooth was off but i had this problem that bluetooth has stopped and uninstalling trackID solved it.
maybe i could help you
No TrackiD for me.
I seem to be able to make the error appear when I'm scrolling down Facebook news feed.
No error when Bluetooth is off.. but that's not an option for how I use my phone.
I don't have TrackID installed either.
I did a factory install last night and let my apps reinstall overnight. I'm not getting the error this morning and was able to drive to work listening to podcasts with no disconnections. So it's "fixed", for now at least, though I fully expect that it will return at some point in the future.
If I do a factory reset will I lose root? Thanks in advance
Sent from my VS986 using Tapatalk
sladflob said:
I don't have TrackID installed either.
I did a factory install last night and let my apps reinstall overnight. I'm not getting the error this morning and was able to drive to work listening to podcasts with no disconnections. So it's "fixed", for now at least, though I fully expect that it will return at some point in the future.
Click to expand...
Click to collapse
Bit the bullet and did a factory reset last night, problem solved.
Appears it was a Telstra update that has caused the problem to several brands of phones.
were you rooted?
I want to do a factory reset but I'm rooted and don't want to lose it.
thanks
CWSB said:
Bit the bullet and did a factory reset last night, problem solved.
Appears it was a Telstra update that has caused the problem to several brands of phones.
Click to expand...
Click to collapse
bkrickles said:
were you rooted?
I want to do a factory reset but I'm rooted and don't want to lose it.
thanks
Click to expand...
Click to collapse
No, I was on stock Telstra modified firmware
use logcat to track the issue, it can be caused by bad data from apps, usually if you wipe the data it can be solved
try clear the bluetooth settings, it can be corrupt data
Factory reset, and restored from full LG Backup.
Haven't seen the issue for a couple of days.
I had this problem and found out the cause was Spotify, I uninstalled it and re-installed it and havent seen the issue for over a week now
The problem came back after a couple of weeks.. and is just constant.. even when factory reset back to stock and no apps installed.
Rooted phone. Froze 'Android Staten Webview'...believe issue resolved.

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