[Q] Problems with booting and charging - Xperia Arc Q&A, Help & Troubleshooting

Hi Everyone!
This is my first post here, so don't get mad at me =).
So, I bought the Arc S LT18i from a random guy in the internet, he said that the problem with the phone is something with software, becouse he said it sometimes takes ages to boot.
My problem is that it wont charge at all. If phone is turned off and i plug the charger, it shows on the screen the empty battery and a lightning above the battery and no notification LED's at all. This doesn't change even I charge it for a day.
When it's on a charger I sometimes manage to boot it to a "desktop" but there it also says Charging(0%) and that doesn't change until the phone shutsdown by itself. I managed to go to check batteryinfo in the phone and it said: Battery status: Unknow. I Have bought a new battery. But all my batteries are empty so I can't flash it or anything. The computer recognizes the phone.
So what do you think? Is it a software or hardware problem? And what should i do?
Thanks!

Related

Charging Loop?!?! Need Help

Hello! I wasn't able to find anything on this so I'm wondering if my phone is defective...
My phone is stuck in a loop...
1.I plug the phone in it will charge for 5 minutes then try to start up
2.The charging will stop during the boot up (on it own)
3.I imagine there's not enough battery power so the phone will shut off
And this will go on in a continuous loop. Also I can't stop it from booting up so that makes it worse...
I just bought the phone and let the battery drain down the for the first time and it started looping this way. Very odd. I have 2 other HTCs (8925 and 8525) and never had this problem...
So I'm wondering is it
1. The Software (config)
2. The Battery
3. The phone
I've searched the internet and it seems like I'm the only one having this problem...
Any help would be appreciated!
Thanks!
Hmmmmmm sounds like a bad phone, I'd return it to your carrier if possible
MimicZ said:
Hello! I wasn't able to find anything on this so I'm wondering if my phone is defective...
My phone is stuck in a loop...
1.I plug the phone in it will charge for 5 minutes then try to start up
2.The charging will stop during the boot up (on it own)
3.I imagine there's not enough battery power so the phone will shut off
And this will go on in a continuous loop. Also I can't stop it from booting up so that makes it worse...
I just bought the phone and let the battery drain down the for the first time and it started looping this way. Very odd. I have 2 other HTCs (8925 and 8525) and never had this problem...
So I'm wondering is it
1. The Software (config)
2. The Battery
3. The phone
I've searched the internet and it seems like I'm the only one having this problem...
Any help would be appreciated!
Thanks!
Click to expand...
Click to collapse
i had a simular situation w/ my mda...i was on vacation, and when the battery drained, it wouldnt take a charge...the problem was that i was using my girlfriends motorola charger which wasnt strong enough charge a completly drained mda battery...
just ensure you are using the charger that came w/ the phone, as many figure (as did i) that one mini-usb charger is as good as another...
hope that helps...
Having the same issue, my Pro2 charges for couple of minutes than reboots and also the battery won't take a full charge so can Hard Reset .
Anyone else resolved this issue
Try booting your phone without the battery, so it doesn't need to charge
Thanks alot it turned out to be the USB cable. It was defective I was using the charger for my 8925 and it was working no problem but when I switch back to the TP2 it didn't work!

TP2 won't boot or charge either!!

Hey guys, I got a real big problem.
I've got a Rhodium100, but it won't charge nor it'll boot.
When connected to original charger or pc the phone starts. Then I can see the HTC logo and it dies again. The battery seems to be totally dead
What I've triend so far:
1. Pulled out the battery
2. Multiple cabels for the charger
3. Soft reset
4. Hard reset (won't complete because the battery is dead)
5. Checked the on/off button (on top)
What else can I do to fix this problem? I'd like to try anything before sending the phone to HTC (did that 2 times before, but with other problems).
This is what happens: MOVIE
Thanks in advance
trilbert said:
Hey guys, I got a real big problem.
I've got a Rhodium100, but it won't charge nor it'll boot.
When connected to original charger or pc the phone starts. Then I can see the HTC logo and it dies again. The battery seems to be totally dead
What I've triend so far:
1. Pulled out the battery
2. Multiple cabels for the charger
3. Soft reset
4. Hard reset (won't complete because the battery is dead)
5. Checked the on/off button (on top)
What else can I do to fix this problem? I'd like to try anything before sending the phone to HTC (did that 2 times before, but with other problems).
This is what happens: MOVIE
Thanks in advance
Click to expand...
Click to collapse
Buy a new battery and see if that helps. There are some cheap ones on ebay.
I just found another cable and it seems to be he's charging again. But after 5 hours of charging it's still on 40%.
When the battery-level is around 45% it goes downwards to around 38% and then to 45 again..
This is circulating..
How can this be?
You shouldn't let the battery completely die in the first place. A deep discharge of any Lithium Ion battery is not recommended because of this. If you've tried to do a hard reset and it did not complete, you may have destroyed the ROM image. If it doesn't turn back on, flash a stock ROM.
Always try to charge the device before it gets to 5% remaining battery. 10% is recommended, but 5% is the lowest the battery should ever be. Having a second battery is always a good idea. I have two of them and an external battery charger. This way, I can always have a battery able to charge without needing the device just in case something goes awry.
Make sure you do not turn the device on. Leave the battery in the device overnight on the charger without turning it on. If it still does not function after this, you might try purchasing another battery and charger.
If you have time left on your warranty, this is covered by it. Simply call your carrier or HTC and they will fix it for you. It's generally faster to go through your carrier if you have the option to do so.
Thanks for the tips. I followed them and it seems to be my phone is fully working again!
Nothing helps with TP2 reanimation
trilbert said:
Thanks for the tips. I followed them and it seems to be my phone is fully working again!
Click to expand...
Click to collapse
I have the same problem since august 2010. I've do the same as you flashing some ROM's also restoring original one(T-Mobile), buying new akku ang external charger- but nothing helps When I place battery in phone it switches on by self(seems like power button abridget but I've checked it with testing device), starting showing T-Mobile logo "Stick together" then shows windows logo then backlight fading then device restarts, so it happen infinite till battery fully goes empty. Now on phone is installed original ROM and I can't install any other- in bootloader I can install only SPL's, but other ROM's not installs (flashing process freezes on 0%). I haven't any ideas, somebody can help me? Thank you all.
mrRadja said:
I have the same problem since august 2010. I've do the same as you flashing some ROM's also restoring original one(T-Mobile), buying new akku ang external charger- but nothing helps When I place battery in phone it switches on by self(seems like power button abridget but I've checked it with testing device), starting showing T-Mobile logo "Stick together" then shows windows logo then backlight fading then device restarts, so it happen infinite till battery fully goes empty. Now on phone is installed original ROM and I can't install any other- in bootloader I can install only SPL's, but other ROM's not installs (flashing process freezes on 0%). I haven't any ideas, somebody can help me? Thank you all.
Click to expand...
Click to collapse
It's a dead battery. If it powers on by itself, then you'll either want to get a new battery or an external battery charger. Make sure you're charging from the wall, and not a USB port.
cajunflavoredbob said:
It's a dead battery. If it powers on by itself, then you'll either want to get a new battery or an external battery charger. Make sure you're charging from the wall, and not a USB port.
Click to expand...
Click to collapse
Yes, I do as you suggest - bought new battery and wall charger, but no result. I doubt that new battery or charger is destroyed, but anything is possible... What actually kind of problem if phone couldn't do hard reset, not upgding ROM, also switches on when battery is placed into? 100% fault (discharged) battery?
mrRadja said:
Yes, I do as you suggest - bought new battery and wall charger, but no result. I doubt that new battery or charger is destroyed, but anything is possible... What actually kind of problem if phone couldn't do hard reset, not upgding ROM, also switches on when battery is placed into? 100% fault (discharged) battery?
Click to expand...
Click to collapse
I mentioned that you may need to charge the battery externally if it is powering on when you insert the battery. You'll either need a friend's phone to charge it, or buy an external charger. With the external charger, let it sit on the charger overnight, pop it in the phone, and then try again. If using an external charger does not work, then you may want to send the device in for repairs/replacement.

[Q] Charging Problems with GN I9250-XXLFA

Hello,
I bought a GN, I9250, European model, made in China 4 days back from a vendor online.
I am having problems charging the phone.
When PHONE is ON
1. When plugged into the included charger/cable, the battery status shows CHARGING (AC) for a few minutes and then changed to NOT CHARGING. Removing the USB plug or switching off the mains and restarting in a minute takes the status back to CHARGING (AC) but again for a few minutes.
2. Tried with multiple chargers and cables with exactly the same results
3. When the phone is connected to USB port in laptop, the charging happens, for a longer duration. The laptop also detects the phone immediately and I can access files etc. After say 20-30 minutes odd the status again goes to NOT CHARGING. However, while the phone is not charging, I can still access files on the phone. This implies the USB connectivity is still perfect, only the charging has stopped.
4. Under no circumstances does the charge go beyond 50% odd, irrespective of the duration of charging
When PHONE is OFF
1. The phone shows the battery icon with bolt for a few seconds and then shuts off. If I click the power button briefly I can see the battery charging icon.
2. I kept the phone in charging with the wall adapter all night, and got 49% charge only, starting from about 10% when put to charge.
The battery indicator graph shows the phone is has never hit a charge level above 65% types.
I have not seen the other charging issue of the phone showing a bolt in the battery icon even if the phone is not plugged in ! (thank god!!!)
I bought it "as new" condition, and performed a factory reset immediately on receiving the phone. So its running stock applications, with almost everything except voice and 2g data on. No applications except Whatsapp are running.
All other aspects of functionality are working well.
I have read hundreds of posts across the web and am not sure what the problem could be with my phone. I am in India and since the phone was bought off the net, its unlikely that it will be provided warranty etc here. In fact I'm not even sure if there will be servicing competency in the technicians here.
I have tried to puch the micro USB tongue by pushing it upwards gently, but cannot really say whether or not it did bend or i was just too fearful. Have tried removing battery etc and all other soft methods written everywhere.
Any help ???
maybe a screwed battery ?
-Jesco- said:
maybe a screwed battery ?
Click to expand...
Click to collapse
Hello,
I do suspect it myself, but I don't know how to verify this. Can any other Samsung phone battery be put in the phone or is the phone compatible only with this one? Getting another battery is not possible in the near future since this is not available in India...
Any thoughts on how to check this?
ketu269 said:
Hello,
I do suspect it myself, but I don't know how to verify this. Can any other Samsung phone battery be put in the phone or is the phone compatible only with this one? Getting another battery is not possible in the near future since this is not available in India...
Any thoughts on how to check this?
Click to expand...
Click to collapse
I have the same problem, but it's not the battery's fault. My brother also has a GNex, and I tried charging my phone with his battery, and vice-versa, without any luck. I think it's the USB port's fault. Something about power not getting to the phone correctly. Luckily I bought it at a store here. I talked to the owner, and I'm going to exchange it for a new one tomorrow.
edinchez said:
I have the same problem, but it's not the battery's fault. My brother also has a GNex, and I tried charging my phone with his battery, and vice-versa, without any luck. I think it's the USB port's fault. Something about power not getting to the phone correctly. Luckily I bought it at a store here. I talked to the owner, and I'm going to exchange it for a new one tomorrow.
Click to expand...
Click to collapse
Hello,
I found another GN and did this experiment.
1. When I plugged in my battery which was showing 53% on my phone into the other phone it showed 79%.
2. When I charged the other GN with my battery inside, it charged to 100%
3. When I put my battery back into my phone, it showed 67%
4. When I put in the other GN battery into my phone it showed 49%, while it was showing 82% in the other GN.
5. I was able to charge this other battery in my phone to 60%.
6. When I put it back into the other GN it showed 94% charge.
Apparently my battery seems to be ok. Also, it seems that my phone is charging ok too. But there may be a problem with the phone detecting the battery level !!
Any thoughts?
Hello,
i have exact the same problem. I tried 3 batteries a lot of chargers and i changed the Charging Port Flex Cable.
This all without success
The Problem is, sometimes it charge to 50%, the most it charge to 75% and one time i get it to 81% yeah
So does it give any help for this Problem ?
Goofy
goofy_79 said:
Hello,
i have exact the same problem. I tried 3 batteries a lot of chargers and i changed the Charging Port Flex Cable.
This all without success
The Problem is, sometimes it charge to 50%, the most it charge to 75% and one time i get it to 81% yeah
So does it give any help for this Problem ?
Goofy
Click to expand...
Click to collapse
some battery got data issues where phone cant recognize the exact capacity. try check *#*#4636#*#* your capacity of ****mah should be correctly read by phone here. if not, change your battery immediately bcoz big issues will coming up
here the screenshots .. first i plug out and in the power plug ...
and a few minutes later it stop charging
But the Phone see is connected to the AC ??
memaro_maro said:
some battery got data issues where phone cant recognize the exact capacity. try check *#*#4636#*#* your capacity of ****mah should be correctly read by phone here. if not, change your battery immediately bcoz big issues will coming up
Click to expand...
Click to collapse
goofy_79 said:
here the screenshots .. first i plug out and in the power plug ...
and a few minutes later it stop charging
But the Phone see is connected to the AC ??
Click to expand...
Click to collapse
your battery got data detected.. maybe this 3800mah extended battery was totally crap.
give 2-3 day period. charge wt ac plug & usb charging method. see if got any different between this 2 merhod. if not, try buy the good replacement before your emmc fried.
* maybe u should ask to another forum.. gnex accessories /batteries. they must be got some experiences wt this type of extended batteries. maybe.??

New with the tablet, random shut downs

Hi, i have a Tab S 8.4 and I was using it and suddenly the tablet turns off, I tryed to tun on but nothing, it was totally dead, with 63% of de battery remaining and with no apps installed, just made a factory reset 1h ago, i tried every key combination to turn on but nothing, totally dead, when I get home I connect it to the charger and the charging screen appears so it wasnt bricked, i disconected it because it was al 63% as before, i used it all day and with 24% again, off and the only way to turn on was charging it
Now again, i was trying to play Lara Croft Go and it turns off 3 times with this game, so i uninstalled it, try with Geometry Dash and it was working until I turn off the screen and turn on again and after 3 seconds the tablet was off again...
I dont really care since I can turn on charging, but I dont like this solution because obvious reasons, someone can tell me if it is a firmware bug? My firmware is:
LRX22G.T700XXU1BOF2
I had no warranty so i dont really know what to do, anyone knows about something similar? Maybe its the battery?
Also I cant enter to bootload mode, I tried with all combination of keys during boot and it always turns on normally, what exactly I have to do to enter to bootloader?
Search the forum for battery connector.
ashyx said:
Search the forum for battery connector.
Click to expand...
Click to collapse
thank you, I searched on google by using another keywords and I found nothing wich describes my problem, but thay seem to be the problem as I read.
i really though it was be a software problem, if it is the battery connector how does it "autofix" when I plug in? And how does it always crash on some apps? Maybe when an app uses too much energy it crashes, and when I plug the charger it restarts the circuit? Dont really understand
Anyway if people say its the solution I will try, thank you very much
It's a known issue on your model. There are several posts on the forum regarding this.
There are even tutorials on YouTube how to fix it.
Thank You, any way to repair without buying another battery? People say to fix the connection by closing the female pins but they are tooooo small so there is no way I could make it fit thight, by the way, If I buy an original samsung battery how I know it wont happen again to the new one?
Other peoples tablet reboot, mine just turns off and gets dead until I plug the charger, there is no way to tun on without the charger, Im thinking to buy an external battery such as Xiaomi's one , but im not sure if it will woke up the tablet whe its off, someone have an external battery can test for me if the tablet turns on when you connect the battery?
Thank you e

Z5P problems.

So I recently purchased a Z5P unlocked, with a contract in vodafone, regardless of that ive been having many problems with the Z5P. I love the phone and all its features. On to my problems and if anyone has an idea how to fix it please tell me!
1: my first problem is the water thing, if i take it in water its all fine, until water touches the jack, say if im in the rain, listening to music(which i have done to experience this problem) it will keep going into headphone mode, this isnt a huge problem, but if theres some work around to this id greatly appreciate it.
2: This is my biggest problem, the charging port just doesnt work properly! i connect it, it charges just fine, 100% in an hour or so, then it drains throughout the day i get home from college, from about 8-5/6 its down to about 50/45% i plug it in and no charge, or even worse half way through the day it'll pop up saying charger not charging battery, with nothing connected into the charger! its just died on me and will not charge at all, until i plugged it into my computer via fastboot and the lil blue light pops up and is now charging. Slowly, but is charging. any ideas as to why it isnt charging through wall charger? all official cables, and around 3 it was charging, in college fine. i get home and it doesnt charge.
other lil problems include the brightness thing, which i guess will be fixed in marshmallow? it keeps going into adaptive brightness even though i turn it off?
another problem is when i turn it off (Press the power button>Power off) it doesnt turn off, it forever restarts, red light, sony screen, black screen-repeat.
also another problem is the lag?! not in general, its all smooth but in snapchat the device starts lagging and then heats up? might be snapchat, i dunno. but the charging ones the big one!:crying::crying:
EDIT: i have done a full reset of my phone before it fully died on me, and this is the first time its ever fully died.
I don't know what country you're in but I'd return it for a new one. To many problems you got there...
Sent from my SGP311 using XDA Free mobile app
Can any body please help me Nd let me know how i can search messages in massaging app? using search option it only searching inside message content but i want to search by contact
I have the same problem as you, when i plug in the phone to the charge, nothing happend but, when i connected to my PC the phone appears to work fine until i restart it, after that, my pc wont reconice the phone either and i cant charge it until the battery is completely dead and of course, when i turn it off, the phone do the same as yours, white scren whit the sony logo after the red light and do the same thing over and over again, i tried hard reset twice but wont work, dont know what to do either............. did you connect your phone on a PC with windows XP in college???, because my problem start when i connecte to an old PC with Windows XP...

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