I checked for OTA update on 2/6, 8:47pm and 4.4.2 was found and 'successfully' installed: HTC6500LVW_3.11.605.1_R2-2.10.605.1
Ever since, apps have been crashing on the phone like crazy. "Unfortunately, ____ has stopped." The apps that crash most often are Maps (about 5-10 sec after opening each time), Sense 5.5 and Gmail, but others that I don't use as often have done the same. The phone also now reboots itself frequently (5+ times a day).
Two other issues I've noted are (1) when returning to home screen after closing an App, it sometimes takes around 10 sec for icons to appear (possibly Sense restarting?), and (2) when I wake the phone up, the screen turns on and then I try to swipe down from the top to check notifications and the screen goes blank.
Has anyone else seen this type of instability with HTC One and KitKat? Any suggestions?
I've tried searching for a new update hoping they've fixed some of these bugs, but it tells me I'm up to date.
Have you tried clearing the cache and data for the apps that are crashing? There are no bugs like that in kk. It sounds like some data just got corrupted during the update. If wipimg the individual apps data dosent work you may have to do a factory reset or an ruu.
cmlusco said:
Have you tried clearing the cache and data for the apps that are crashing? There are no bugs like that in kk. It sounds like some data just got corrupted during the update. If wipimg the individual apps data dosent work you may have to do a factory reset or an ruu.
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I'll try clearing the caches. Should I clear it for Sense though? I figured out the screen going blank when I go to swipe it, it seems to be a proximity sensor sensitivity issue. If I approach with my finger from the right (opposite the sensor), there's no issue. So it's just the sensor now picking up my finger passing over to swipe and thinking it's me putting my phone up to my face maybe?
Yeah you can clear it for sense too, but if you clear data it will wile out all the apps settings. For sense that means all the settings in the settings menu. But i dont really see what else you could do, other than a factory reset, or ruu, which will wipe everything.
Related
I've had this problem sometime over a month now, can't remember if I did anything to make it like this. I made a post somewhere about it happening the 17th of May, so it started somewhere before that.
My phone will freeze for 2 seconds and then reboot itself.
It started while I was on stock 4.0.2 and now I'm on stock 4.0.4 IMM761. I have a GSM Galaxy Nexus.
It only happens just after the phone has been woken up and something is started. The most common (as it's my go-to-way of forcing it, to see if it's still there) is after waking up the phone, sliding down the notification bar and pressing "settings", which doesn't open but the phone freezes and reboots itself. I first discovered this when I wanted to go in there to change screen brightness. It's also happened when I went into the notification bar and pressed a battery app there. It doesn't matter if I'm doing it in the lock screen or after the lock screen.
It's also happened when I wake up the phone and enter the camera through the lock screen.
It also regularly happen if I set an alarm in the morning. When my alarm is suppose to play it freezes and reboots, and when it's rebooted, the alarm has been cancelled without ever playing.
It doesn't need to wake from deep sleep to do this, I've had it happen mere minutes after trying to see if it's there.
I don't know if it has something to do with this, but the 21st of April I tried to do the "clear google services framework" trick to force 4.0.4 ( I was on yakjuxw), but it did not work and I remember my phone acting janky and I was scared it messed something up, but I seem to remember it getting better. I can't remember what exactly it did though.
I've read that 4.0.4 would fix the reboots that a lot of people were having (don't know if it was the exact same kind of reboots as mine) so I did this to make my phone a yakju (translated from Danish):
http://translate.google.dk/translat...at-modtage-opdateringer-til-din-galaxy-nexus/
I did that the 8th of June, and it worked flawlessly and I was on 4.0.4 IMM761 in no time. Unfortunately it did nothing to stop these reboots.
As part of the process of making my phone a yakju I, of course, did a complete factory reset, although I did make a copy of my entire SD and transferred everything over again after the process.
These past two weeks I've tried the following to fix it:
Clear cache partition in recovery.
Clear google services framework.
Clear media storage.
Tried to uninstall many apps, 2-3 a day, to see if they were causing it, re-installing them when I still had the same problem. If it's an app causing this I've yet to find it, but I find it weird that an app could be causing this.
It happens once a day, but never close to each other. It seems that some time has to pass before it can happen, and it only ever happens just after the phone is woken up, either by my alarm or by me opening the notification bar and pressing something there.
Please help me, this is unbearable.
Another thing, yesterday I tried to let it run without me pulling down the notification bar and pressing "settings", which would set off the freeze-reboot. I found that my phone would not freeze-reboot but very often it would "reload" app icons and widgets when I went around my homescreens. Where I can only see my wallpaper for half a second and then the icons/widgets appear. It would do this very often throughout my 1day 5hour uptime, and a couple of times I would try to force the reboot (by pressing "settings" in the notification bar), after the icons/widgets did the invisible/load thing and it didn't reboot. This must have something to do with it?
hi,
experienced this on my nexus s back then what i did is from recovery>mount and storages>formatted system, boot, and everything else except sd card.then it was all gone.btw you will have to flash your rom and kernel again as this is a full wipe.hope i helped and do this on your own risk
daff
bump
did it cure your reboots?
daff
dark06 said:
did it cure your reboots?
daff
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I haven't tried that yet. I'm trying a "RAM booster" app to see if that helps, but that doesn't sound too stable even if it does.
I'm going to do a full factory reset and installing nothing, or moving anything to the SD, and just let it run like that to see if it works.
Just writing an update for anyone googling themselves here with the same problem, I had it resolved.
I found out that if I didn't force the reboot (by turning on the phone and quickly pulling down the tray and pressing something there) it could last a long time with just the launcher resetting, but it would lead to complete freezes (anywhere I was on the phone) and would require a battery-pull.
My plan was to wait for jelly-bean before doing another factory reset, I got the JB update and it completely removed the problem. I still don't know why the problem suddenly started or what caused it, all I know is that the JB update fixed it, and the update is fantastic, my phone's never been better.
As my title states, no idea what happened to my settings menu.
I'm "stock" rooted. (Did it back in December with odin flash - 4.3)
Firewalled, Greenified, and TitaniumBackup to Freeze useless apps.
Everything has been great, then all of a sudden I was getting 3 errrors.
Google Text to Speech, Maps and Settings all quit working. (The whole, unfortunately *blank* has stopped working)
I removed Text to Speech, but Settings still crashes and refuses to work and now Maps took it's place (T2S).
Removed Maps and still Settings does not work and will randomly crash in the background.
I have done nothing new from what I described I have already done above.
Nothing was newly frozen. I have never uninstall any stock apps, just freeze them.
Last thing I uninstalled was a GoSMS theme I no longer use. Uninstalled it through ROM Toolbox Pro as I saw it was running in the background.
Everything else appears to be working fine. Camera, Chrome, Texting, Calling and my various daily apps.
Just something with the settings "app" has gone all wrong.
It also appears it's not the entire settings. Like if I go to about phone, it's all good. If I go to display part of the settings, *crash*
Two other odd issues pertaining to this as well:
My assistive light widget no longer works. So I know this happened within a 24 hour period as I use that light nearly every day.
And when you get into the settings part of the phone, all the text / font is screwed up. (Pic attached to see what I'm talking about)
Assistive light widget shows the same messed up text as well.
Data corruption. It will spread. The easiest and most successful solution is to wipe data, system, cache, and Dalvik cache, then re-flash the stock firmware, then re-root.
If you don't want it that successful you can do the wipes and restore a backup, but there is always a chance that there was corruption saved in the last backup and in a few days it will be as it is now.
What caused the corruption? It could be anything from a bad USB cable to a nearby flash of lightening, but more likely it's whatever you do that you need root for.
Frank
I would believe that was the issue if it was more wide spread.
Or I was having stability issues in daily usage.
The phone only gets charged via usb, I have not hooked it up to a computer for some time.
No storms or surges recently either.
As far as root usings, nothing has changed or updated recently. And none of what I do hard changes anything.
Reflash. Much faster and easier than wracking your brain trying to track down what exactly little thing went wrong.
So 6.0 shows up unexpectedly and at first blush I'm pretty excited. Unfortunately, that buzz was quicky killed when the upgrade caused all kinds of unexpected issues. For example, I simply could not get Wifi calling to activate which ultimately led to a factory reset. After months of finally getting my G4 to run perfectly it was like starting over again. 6.0 might be good for the developers and Google, but I'm not so sure it does much for the user.
Anyway, one issue I have not been able to solve is removing/changing the shortcut application icons from the lockscreen. Before 6.0 all you had to do was go to Settings > Display > Lock Screen > Shortcuts. That setting is no longer present!!?? Any ideas?
never mind!!
the issue is solved by first turning off any lockscreen security (you can use swipe effect only). Once you do this the device then provides the 'shortcut' option described above. Apparently, this isn't a 6.0 issue but something other users of the G4 have faced in the past. The 6.0 upgrade just created a bunch of shortcuts and I had no idea how to remove them!
Any other reported issues?
player911 said:
Any other reported issues?
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I know for me, QuickMemo+ FCs on every boot and toggling between apps. I cleared cache, but no luck. I then did another factory reset, but still on every boot get an annoying pop up saying QuickMemo+ has stopped. Seems to happen much less on a different launcher, but still pops up a few times a day. Performing another clean wipe and re-install using the upgrade assistant. Will report back later on the progress.
Hello there,
I am posting this thread with a problem. Roughly a year ago I purchased the HTC M9 (after 2 very satisfied years using the M7). Up untill about a week ago everything was working fine for me, the only small issue I've had so far is the lack of memory space. Although this issue was easily solved by simply upgrading my device using a Sandisk SD card.
However, since a couple of days my device started overheating very quickly and lagging. Again, I tried to fix this by rebooting the phone and using CCleaner to clean up some of the junk on the device. Now here comes the actual problem: this morning I was simply using the Youtube app to watch a video when my device suddenly crashed (with 50% battery life). I plugged my phone into a charger and booted up the device again but I get a an error report saying "Sense Home stopped working", which means I'm currently unable to use my device. For some reason the HTC report function is bugged aswell, as I cannot seem to send an error report to HTC.
Can anybody tell me what is going on here and how I could solve this problem? I'm very dependent on my phone because of university and work and would like to fix this as soon as possible and preferably not with a hard reset.
Thanks in advance.
Okay I went ahead and tried out something myself based on the following on a thread on androidcentral com titled ""Unfortunately, HTC Sense has stopped" loop" (I'm not allowed to post links yet)
So I went to Apps and cleared the cache of the Sense Home app (without being in safe mode). My phone started working again, but I lost alot of information as apps like Whatsapp and Google Chrome are completely reset and I lost my contacts. Is there any way I can fix this process?
I cleared my cache but my device is still keeping me in that damned Loop. I don't want to lose my pictures or videos. What else can I do? I have an HTC One M9.
Solution to Sense Home crash loop
Kamir Tyree said:
I cleared my cache but my device is still keeping me in that damned Loop. I don't want to lose my pictures or videos. What else can I do? I have an HTC One M9.
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Quoting the page: crowdsupport.telstra dot com dot au/t5/Device-Updates/HTC-M9-Marshmallow-6-0-update-causes-problems/td-p/577965
"Boot the phone as per normal, ignore the "Sense Home has stopped" message for now.
Pull down the notification drawer,
Tap on the cog to get into settings (once in settings clicking ok on the "Sense home has stopped" message should make it dissapear so you can see what you are doing),
Go into Apps,
Go into Sense Home,
Tap on storage,
Tap on "Clear Data".
This will delete all the data stored with the Sense Home app, not your photos or messages of contacts or anything like that.
You will have to re-configure your home screen(s) though :-/
Once you've done that you should be good to go.....You may need to reboot."
I have the same problem which started at the same time.
Tried everything, clearing Sense cache, system cache from recovery, installed custom recovery and Revolution HD rom its all the same... Everytime after few minutes or hours same problem occurs! Loop Sense crashing, rebooting, wifi turning on and off by itself...
Please someone help
Hi guys, I had the same problem just two weeks ago. Tried cache clearing, factory reset, yada yada yada. Despite all the error report pop ups I managed to use Google app to get to play store, and updated sense home from there. That did the trick. I lost all my contacts and apps but still the phone works again.
devinbost said:
Quoting the page: crowdsupport.telstra dot com dot au/t5/Device-Updates/HTC-M9-Marshmallow-6-0-update-causes-problems/td-p/577965
"Boot the phone as per normal, ignore the "Sense Home has stopped" message for now.
Pull down the notification drawer,
Tap on the cog to get into settings (once in settings clicking ok on the "Sense home has stopped" message should make it dissapear so you can see what you are doing),
Go into Apps,
Go into Sense Home,
Tap on storage,
Tap on "Clear Data".
This will delete all the data stored with the Sense Home app, not your photos or messages of contacts or anything like that.
You will have to re-configure your home screen(s) though :-/
Once you've done that you should be good to go.....You may need to reboot."
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Click to collapse
Thanks, great solution, apps and everything still there - I was so worried. For me this problem was a show stopper, do I even consider getting another HTC phone?? Why can't HTC modify Home Sense to disable the alert, once initiated, when the battery is fully charged, then this very annoying, irritating and phone disabling problem would just go away?
Does anyone else get intermittent freezing where the entire phone becomes unresponsive for like 30 seconds? It's not affecting any specific apps, but it does seem to happen often when I'm pressing the home or back button on the navigation bar. Also happens when pressing send in messaging apps. Sometimes it results in ANR, other times it will unfreeze without giving a crash dialog.
Could it possibly be tied to battery optimization and putting apps in deep sleep? I've had this problem on both my Note 10+ and S20 Ultra. Did not have an issue on my Note 8.
Steps taken to remedy situation (but did not fix the problem):
Factory reset
Clear partition cache
Running phone in safe mode (worked, but did not help with determining exact problem)
Setting battery settings to High Performance
Wiping app caches
Stopped using SwiftKey (but still seeing crashes on Samsung Keyboard and Gboard)
Unchecked "Put unused apps to sleep"
Unchecked "Adaptive Battery" setting
YES. This has been happening to me for 6 months now and its trying me crazy. On my ATT Note 20 Ultra. Even after factory reset it eventually came back. I feel like its a hardware problem to be honest because it seems to happy when the CPU or Memory is overloaded or working hard. For example, 2 times I can make it happen is when I update 10+ apps from the playstore and try to do anything else, or when I first turn on my phone and its launching all the startup apps.
Not sure what to do, maybe get a replacement from Samsung or ATT? Just hate having to format yet again.
On thing that did help is yesterday I bought the cloud version of Samsung Package Disabler (i bought these thing like 4 times over the years but thats another story) and I disabled 50 apps that I dont need to run but I dont like the hassle of uninstalling and then reinstalling and the passwords etc. Anyways it def has lessened the issue. Which again is why I think its a hardware problem. Since I lessened the apps running in the background it has lessened the issue.
Anyways if you have any updates on your end please let me know, thanks!