[Q] Can't pull down information bar - Galaxy Note 10.1 (2014 Edition) Q&A, Help & Troubl

Dear Friends,
Got my new Galaxy Note 10.1 2014, stock set-up, no rom change (yet) and got the following problems:
1.Can't pull down notification bar at the top and open the short cut bar at the left side.
2. Can't reboot or switch off by holding power button
Did a factory reset over the menu but this did not give a change. Did google the problem, but no result.
Please help me to find a sollution
Have a nice day
Ben

zad75455 said:
Dear Friends,
Got my new Galaxy Note 10.1 2014, stock set-up, no rom change (yet) and got the following problems:
1.Can't pull down notification bar at the top and open the short cut bar at the left side.
2. Can't reboot or switch off by holding power button
Did a factory reset over the menu but this did not give a change. Did google the problem, but no result.
Please help me to find a sollution
Have a nice day
Ben
Click to expand...
Click to collapse
Return it under warranty, it is clearly defective....

ultramag69 said:
Return it under warranty, it is clearly defective....
Click to expand...
Click to collapse
Thanks for your help, I'll return it tomorrow.

zad75455 said:
Dear Friends,
Got my new Galaxy Note 10.1 2014, stock set-up, no rom change (yet) and got the following problems:
1.Can't pull down notification bar at the top and open the short cut bar at the left side.
2. Can't reboot or switch off by holding power button
Did a factory reset over the menu but this did not give a change. Did google the problem, but no result.
Please help me to find a sollution
Have a nice day
Ben
Click to expand...
Click to collapse
Do you have a case on the device. I had the same problem and I took the case off and know everything works again.

crowlaw said:
Do you have a case on the device. I had the same problem and I took the case off and know everything works again.
Click to expand...
Click to collapse
Thanks a lot, this it!!!!
Have a nice day
Ben

Had same problem, that what it was. My case had magnets in it I am thinking that they were causing all the trouble.

Had the same problem here. Discovering that it was the magnets in the case was a pure fluke. I'm glad to see that you've resolved your issue too.

Related

[Q] Help, screen is broken & need to factory reset

I don't know how this happened because my G2 is only a month old & looks like it's brand new but the screen stopped working and there are vertical lines up & down it. T-Mobile has sent a new phone on it's way, but I don't want to send the old one back before factory resetting because it still has personal info, etc. So, basically I need the keystrokes for a factory reset.
Here's what I have so far:
1. Hold "vol down + power" to turn on phone.
2. ??????
3. Factory reset
Again, I just need the keystrokes here.
Thanks so much!
2. wait about 5-10 seconds, then press volume down twice, then press power.
Thanks so much! Unfortunately I won't be able to confirm. Too bad they don't have hdmi output so I could verify, but such is life.
Same Problem
Just wanted to post that I left my brand new g2 in my coat pocket a few nights ago and when I grabbed it out a couple hours later the SAME THING HAD HAPPENED.
Lines up and down screen. I could not figure out how to reset it. I went to TMobile and exchanged it for a MT4G, which I am really liking so far.
Anyone else experiencing this problem???
Yes, it was very odd to not have my screen working. I didn't get it wet or traumatize it in any way.
When I called T-mobile to request a replacement, they had me pull the battery & verify a white dot underneath was still white. I suppose that's the modern day canary in the coalmine to verify I didn't break warranty terms.
i saw this problem the other day, not sure what is causing it but the phone i saw it on was a "authorized" reseller for tmo and was going out of business
joeb2001 said:
Yes, it was very odd to not have my screen working. I didn't get it wet or traumatize it in any way.
When I called T-mobile to request a replacement, they had me pull the battery & verify a white dot underneath was still white. I suppose that's the modern day canary in the coalmine to verify I didn't break warranty terms.
Click to expand...
Click to collapse
Yep. It turns red of your phone has gotten wet at all. It's an evil little thing.
Sent from my T-Mobile G2 using XDA App
isnt there some sort of pc program that allows you to view your screen? just and idea
PvtKrebs said:
isnt there some sort of pc program that allows you to view your screen? just and idea
Click to expand...
Click to collapse
ddms in the android sdk.
use ctrl + s if you have ddms up and running and it'll give you a screenshot

Please help, Samsung Galaxy S II T989 keeps rebooting

About a month ago my phone randomly started rebooting out of nowhere. It was in my pocket and rebooted a few times and stayed on for a while. It kept getting worse and worse to the point where it would not even boot up. I updated the phone using Kies and it worked for a few hours, but then it went back to doing the same thing. The warranty already expired and I replaced the screen on the summer, so it doesn't have the sticker behind the battery.
Today I installed the original software using Odin and it turned on and booted and seemed to work fine for around 2 minutes, but then it restarted and kept rebooting again. I have also noticed that the menu at the beggining when you press Vol + and - and the power button is not the same one as factory. Please help me out here with any possible solutions and let me know if you need more details. Thanks.
What does the recovery say when you press the volume keys and power button? Have you rooted it since you Odin'd back to stock?
Sounds similar to others who have had the power button go bad on them, search the general section and you can read up on that issue. Since you were able to replace the screen it shouldn't be a problem for you to replace the button actuator too!
Jardad5 said:
What does the recovery say when you press the volume keys and power button? Have you rooted it since you Odin'd back to stock?
Sounds similar to others who have had the power button go bad on them, search the general section and you can read up on that issue. Since you were able to replace the screen it shouldn't be a problem for you to replace the button actuator too!
Click to expand...
Click to collapse
Yeah I researched and tested the phone and the power button seems to be the issue. When I put the battery in the phone, it automatically turns on, so I guess it needs to be replaced. I will look into replacing it. Thanks. If you know how to do it, please help me out.
I'm having this issue too but i cleaned the power button with a straw(Capri sun)..i just made it pointy and cleaned around....been working fine for a whole day. I avoid pressing it so i use volume to wake phone up. I hope it helps, i was all crazy about my phone like 2 days ago because i didn't know what was the problem. If anything PM me.
Sent from my SGH-T989 using xda app-developers app
terrypro said:
Yeah I researched and tested the phone and the power button seems to be the issue. When I put the battery in the phone, it automatically turns on, so I guess it needs to be replaced. I will look into replacing it. Thanks. If you know how to do it, please help me out.
Click to expand...
Click to collapse
I have exactly the same issue....
Do you know how to replace it and where to find it? or what can I do ...?
acces99 said:
I have exactly the same issue....
Do you know how to replace it and where to find it? or what can I do ...?
Click to expand...
Click to collapse
There are numerous threads about this issue... Your best option is a repair service if you are not under warranty: http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-ii-t-mobile-power-button-repair/
acces99 said:
I have exactly the same issue....
Do you know how to replace it and where to find it? or what can I do ...?
Click to expand...
Click to collapse
Do it yourself or have someone do it for you:
http://forum.xda-developers.com/showpost.php?p=38938690&postcount=4
power button t989
KaneHusky said:
There are numerous threads about this issue... Your best option is a repair service if you are not under warranty: mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-ii-t-mobile-power-button-repair/[/url]
Click to expand...
Click to collapse
is it safe to send the phone there ?
acces99 said:
is it safe to send the phone there ?
Click to expand...
Click to collapse
I've never had to deal with them but I'm sure they're reputable. No one on here would use and recommend them if it wasn't.
acces99 said:
is it safe to send the phone there ?
Click to expand...
Click to collapse
Google your local area for a store that deals with repairing Samsung phones.
acces99 said:
is it safe to send the phone there ?
Click to expand...
Click to collapse
Quite a few members here have used that service so yes it's safe. I wasn't happy with the amount of time it took, but it's a good service otherwise.
Troubleshooting Advice
Have similar issues with sensitivity and powering off. Are there steps to take to make sure it is not failure of any other type?

[Q] Galaxy Note 2 dead.

Hi all,
I have a galaxy note 2, bought in November 2012, I rooted it a few months ago.
Yesterday it was fine, battery was fully charged and it was in my pocket.
It was not doing anything out of the ordinary but when I went to check the time I noticed it was off and I couldn't get it to switch back on at all I tried removing the battery, putting it on charge and still nothing. I tried recovery mode too - nothing.
The only thing that happens when i try switch it on is the little red light from the proximity sensor flashes for a split second.
Has anyone heard of this before?? I've searched and cant seem to find anything like this.
Any help would be greatly appreciated.
try to flash Stock firmware via Odin....
Unfortunately this is the main symptom of Sudden Death Syndrome (SDS). There is no known way to fix it by yourself.
Contact samsung service center ASAP.
Can you answer these questions.
Which firmware was installed on your device?
Have you updated your device to the latest update?
Till you updated it, have you done a factory reset with the old firmware?
j0nnymofo said:
Hi all,
I have a galaxy note 2, bought in November 2012, I rooted it a few months ago.
Yesterday it was fine, battery was fully charged and it was in my pocket.
It was not doing anything out of the ordinary but when I went to check the time I noticed it was off and I couldn't get it to switch back on at all I tried removing the battery, putting it on charge and still nothing. I tried recovery mode too - nothing.
The only thing that happens when i try switch it on is the little red light from the proximity sensor flashes for a split second.
Has anyone heard of this before?? I've searched and cant seem to find anything like this.
Any help would be greatly appreciated.
Click to expand...
Click to collapse
I`am sorry but you have to bury your motherboard. Take it to a repair center to get it fixed. Bad luck bro
gee2012 said:
I`am sorry but you have to bury your motherboard. Take it to a repair center to get it fixed. Bad luck bro
Click to expand...
Click to collapse
The smiley! Edit the smiley!
zeeshanonlyme said:
The smiley! Edit the smiley!
Click to expand...
Click to collapse
Exactly what was happening to me. Had the Notification LED blinking, wanted to check, couldn't manage to turn on the screen. Tried rebooting, but can't even see the boot-logo. Battery pulled - nothing. USB port not working when connecting to a PC.
I had MIUI on it with an increased counter, since here in Switzerland it isn't a big deal when you mod your device.
I hope they will ignore the fact of the increased binary flash counter...

Black Bar Screen Error

Hello,
So, I have had my M8 since around May and it's been perfectly fine up until July/August when I have two problems;
1. The first is that occasionally a black bar pops up on the phone and says hold the volume up and power button for 10 seconds to restart. I don't know why this keeps happening.
2. Secondly, when I'm using apps like Whatsapp and swyping on the keyboard, it'll just stop typing/go into the contacts profile/do other things with the phone when all I want to do is type.
Any ideas as to why? I asked HTC Support and they just said to clear the cache. I did that but to no avail.
Thanks,
Crazysah
using stock rom ? you can always try factory reset
Yes, am using stock. Always have been. Tried a soft reset and ever a hard reset.
It's this sort of thing: http://www.htc.com/us/support/htc-one-m8/howto/465048.html - but it comes up occasionally and automatically in my case.
Nobody knows why this happens?
Crazysah said:
It's this sort of thing: http://www.htc.com/us/support/htc-one-m8/howto/465048.html - but it comes up occasionally and automatically in my case.
Click to expand...
Click to collapse
I was going to say maybe its a malfunction of the power button. But actually, if you hold the power button, the Phone Options (Power off, Airplane mode, Restart) dialogue appears first, and the Reset countdown appears a few seconds after that.
If this isn't happening for you, I suspect a software error or some sort.
Crazysah said:
Hello,
So, I have had my M8 since around May and it's been perfectly fine up until July/August when I have two problems;
1. The first is that occasionally a black bar pops up on the phone and says hold the volume up and power button for 10 seconds to restart. I don't know why this keeps happening.
2. Secondly, when I'm using apps like Whatsapp and swyping on the keyboard, it'll just stop typing/go into the contacts profile/do other things with the phone when all I want to do is type.
Any ideas as to why? I asked HTC Support and they just said to clear the cache. I did that but to no avail.
Thanks,
Crazysah
Click to expand...
Click to collapse
Try a factory reset, but from recovery.
PoweredTek said:
Try a factory reset, but from recovery.
Click to expand...
Click to collapse
From recovery meaning?
Crazysah said:
From recovery meaning?
Click to expand...
Click to collapse
Take no offence please, but 150 posts, and you don't know what a recovery is? Are you rooted? Do you have TWRP or CWM installed?
xunholyx said:
Take no offence please, but 150 posts, and you don't know what a recovery is? Are you rooted? Do you have TWRP or CWM installed?
Click to expand...
Click to collapse
No, I know what recovery is, but how would that help exactly. I mean, I've already done factory reset, cleared cache, done all that customer support has told me to do besides give the phone in for repairs.
Crazysah said:
No, I know what recovery is, but how would that help exactly. I mean, I've already done factory reset, cleared cache, done all that customer support has told me to do besides give the phone in for repairs.
Click to expand...
Click to collapse
Sorry, my answer was a direct response to @PoweredTek 's reply
I really don't know the exact nature of your issue.
The black bar where and when?
Maybe a screen shot would help.
I would truly like to help you solve your problem.
Now that I realize the user who`s comments I was responding to (lol), please disregard my earlier reply.
I'm sure we can find a solution for you.
xunholyx said:
Sorry, my answer was a direct response to @PoweredTek 's reply
I really don't know the exact nature of your issue.
The black bar where and when?
Maybe a screen shot would help.
I would truly like to help you solve your problem.
Now that I realize the user who`s comments I was responding to (lol), please disregard my earlier reply.
I'm sure we can find a solution for you.
Click to expand...
Click to collapse
Like you know when you change the volume on your phone a black bar pops up? A bar like that pops up and says the phone will restart in ten seconds and then I just press the volume up button and it dissapears.
Like when you press the volume up + power button together, the bar that pops up? That comes automatically and often. I have no idea why.
Deleted
Crazysah said:
Like you know when you change the volume on your phone a black bar pops up? A bar like that pops up and says the phone will restart in ten seconds and then I just press the volume up button and it dissapears.
Like when you press the volume up + power button together, the bar that pops up? That comes automatically and often. I have no idea why.
Click to expand...
Click to collapse
I have no idea. It's very strange. Have you tried installing a different ROM?
Also, are you running a custom kernel perhaps?
xunholyx said:
I have no idea. It's very strange. Have you tried installing a different ROM?
Also, are you running a custom kernel perhaps?
Click to expand...
Click to collapse
Yes, I tried installing a different ROM. Still happens. I'm running stock sense. What comes with the phone. I just recently did the hard reset.

[Q] start up screen is flashing, won't turn on or off

Hello, I'm looking for help with a Samsung Galaxy Tab 3 Lite SM-T110.
The problem I am having is it is stuck on the screen that flashes on when you first power on the tablet, so it's the screen that says samsung galaxy tab 3 lite SM-T110. It isn't on solid, it just keeps flashing over and over again. I can not turn the power off. I tried holding the power button for a full minute and got nothing.
I have tried to get to recovery mode by holding power, volume up and home but all I get is a screen with a little android laying down saying no command.
I know next to nothing about tablets so I am really at a loss here. Any help would be greatly appreciated.
mistymcd said:
Hello, I'm looking for help with a Samsung Galaxy Tab 3 Lite SM-T110.
The problem I am having is it is stuck on the screen that flashes on when you first power on the tablet, so it's the screen that says samsung galaxy tab 3 lite SM-T110. It isn't on solid, it just keeps flashing over and over again. I can not turn the power off. I tried holding the power button for a full minute and got nothing.
I have tried to get to recovery mode by holding power, volume up and home but all I get is a screen with a little android laying down saying no command.
I know next to nothing about tablets so I am really at a loss here. Any help would be greatly appreciated.
Click to expand...
Click to collapse
what have you done? It sounds like you got your little tablet bricked, before i can help you, please tell me what have you done.
Jacker31 said:
what have you done? It sounds like you got your little tablet bricked, before i can help you, please tell me what have you done.
Click to expand...
Click to collapse
I don't know exactly what happened, it's my kids tablet. The battery was dead so I charged it and when I took it off the charger I noticed this problem. There is a pretty good chance it was dropped but of course no one is admitting that.
The only thing I can do with it is go into download mode. If I try to get into recovery mode it just shows a little android guy on his back and says no command. The start up screen flashes continuously until the battery goes dead. I can't turn it off at all.
mistymcd said:
I don't know exactly what happened, it's my kids tablet. The battery was dead so I charged it and when I took it off the charger I noticed this problem. There is a pretty good chance it was dropped but of course no one is admitting that.
The only thing I can do with it is go into download mode. If I try to get into recovery mode it just shows a little android guy on his back and says no command. The start up screen flashes continuously until the battery goes dead. I can't turn it off at all.
Click to expand...
Click to collapse
You are still safe if you can access to download mode, try to flash a new stock rom with odin. It works most of the times
Any chance you could link me to a good tutorial? I am totally clueless when it comes to this stuff.
mistymcd said:
Any chance you could link me to a good tutorial? I am totally clueless when it comes to this stuff.
Click to expand...
Click to collapse
Alright, I have a link "Its for tab 3 10.1 p52xx series" here http://forum.xda-developers.com/gal...p52xx-soft-t3051604/post59361000#post59361000 , make good use of it. Make sure that you use this firmware for your device "SM-T110" http://www.sammobile.com/firmwares/database/SM-T110/ , choose the one that suit you the best or from your region. Good Luck, thanks button or a cup of coffee could be useful.
Jacker31 said:
Alright, I have a link "Its for tab 3 10.1 p52xx series" here http://forum.xda-developers.com/gal...p52xx-soft-t3051604/post59361000#post59361000 , make good use of it. Make sure that you use this firmware for your device "SM-T110" http://www.sammobile.com/firmwares/database/SM-T110/ , choose the one that suit you the best or from your region. Good Luck, thanks button or a cup of coffee could be useful.
Click to expand...
Click to collapse
Thanks! I will try this and let you know how I make out.
Hi I am having the same problem. Nothing that I know of has been done to mine. It's my mom's actually and I know it has been running slow. All I get is the flashing screen and little android guy saying no command. Tried the home power and volume up and that's when I get the little A guy with no command message. What can I do since I don't get anything else.

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