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Sorry guys, I have a serious problem here.
I've had my note 2 for months now and I got to bed yesterday at night, got up this morning to find it completely not responding with a black dead screen. I thought the battery is empty, connected the charger, but a battery sign appears in the middle with a loading sign and nothing else.
Tried to use the "three button" recovery mode but not responding too.
Would anyone please tells me what happened and what shall I do?
Red LED light comes when you press power button?which firmware version you r using u remember?
dr_mastermind said:
Sorry guys, I have a serious problem here.
I've had my note 2 for months now and I got to bed yesterday at night, got up this morning to find it completely not responding with a black dead screen. I thought the battery is empty, connected the charger, but a battery sign appears in the middle with a loading sign and nothing else.
Tried to use the "three button" recovery mode but not responding too.
Would anyone please tells me what happened and what shall I do?
Click to expand...
Click to collapse
tr ygoto download mode then flash firmware through odin
jdomadia said:
Red LED light comes when you press power button?which firmware version you r using u remember?
Click to expand...
Click to collapse
The red light yes comes but the screen remains black..
and sorry I cannot remember my firmware version.
can u enter to the download mode?
Google this: sds note 2. This is your situation.
Sent from Galaxy Note 2 via paid Tapatalk
^he means this http://forum.xda-developers.com/showthread.php?t=2093599
Sent From My Note 2.
csccsc said:
tr ygoto download mode then flash firmware through odin
Click to expand...
Click to collapse
I cannot access to download mode by "three button" method. Is there any other way to get to it?
If you have warranty than don't try anything,go to samsung service center & get it repair.
csccsc said:
can u enter to the download mode?
Click to expand...
Click to collapse
If I could I would have reset to factory settings but I can't.
kkapoorr said:
^he means this http://forum.xda-developers.com/showthread.php?t=2093599
Sent From My Note 2.
Click to expand...
Click to collapse
I couldn't understand anything from this. I'm not a developer and it seems hard to me to understand it
jdomadia said:
If you have warranty than don't try anything,go to samsung service center & get it repair.
Click to expand...
Click to collapse
Actually I'm out of warranty :crying:
go to download mode... if your "model number:" is empty then u have sds... nothing to do
Btw, why are u out of warranty phone is 6 months old only?
In Samsung service center a motherboard replacing is $300 without warranty
Or try to hold the power button until the boot logo shows up
It might just be a dead sleep
Sent from my GT-N7100 using Tapatalk 2
almaalma74 said:
go to download mode... if your "model number:" is empty then u have sds... nothing to do
Btw, why are u out of warranty phone is 6 months old only?
In Samsung service center a motherboard replacing is $300 without warranty
Click to expand...
Click to collapse
Someone bought it for me while he was abroad. I'm in Egypt now.
You mean to fix this I have to change the motherboard??
edwinpang said:
Or try to hold the power button until the boot logo shows up
It might just be a dead sleep
Sent from my GT-N7100 using Tapatalk 2
Click to expand...
Click to collapse
Nothing appears.
dr_mastermind said:
Someone bought it for me while he was abroad. I'm in Egypt now.
You mean to fix this I have to change the motherboard??
Nothing appears.
Click to expand...
Click to collapse
How can warranty expire after 7 months? You should at least have one year warranty i presume.That motherboard is gone my friend, it happens suddenly and is software caused. Only a new motherboard can revive your phone, it happened to me too.
gee2012 said:
How can warranty expire after 7 months? You should at least have one year warranty i presume.That motherboard is gone my friend, it happens suddenly and is software caused. Only a new motherboard can revive your phone.
Click to expand...
Click to collapse
thanks.. I should have bought it from a local store. I've lost my phone and to fix it it will cost me again.
dr_mastermind said:
thanks.. I should have bought it from a local store. I've lost my phone and to fix it it will cost me again.
Click to expand...
Click to collapse
Why the &%&$ did you buy it abroad?I wanted to buy it from Amazon too ,but as soon as I finded that it has no warranty(internatinal) I decided to buy it from a Romania retailer..Feel sorry for you.But at least from what country?It must have a warranty .
DonSpeedy7 said:
Why the &%&$ did you buy it abroad?I wanted to buy it from Amazon too ,but as soon as I finded that it has no warranty(internatinal) I decided to buy it from a Romania retailer..Feel sorry for you.But at least from what country?It must have a warranty .
Click to expand...
Click to collapse
I thought it something like this would never happen. Who can ever imagine that an error like this would occur and Samsung doesn't fix it.
Although all reviews said that updating firmware would fix this error but I have to say that I've already updated my device to the last update and the murderer was still there.
Guys, the battery logo appears on screen when I connect the charger. Does this happen normally with SDS?
dr_mastermind said:
I thought it something like this would never happen. Who can ever imagine that an error like this would occur and Samsung doesn't fix it.
Although all reviews said that updating firmware would fix this error but I have to say that I've already updated my device to the last update and the murderer was still there.
Guys, the battery logo appears on screen when I connect the charger. Does this happen normally with SDS?
Click to expand...
Click to collapse
You still haven't mentioned if you tried getting into download mode. Pls confirm.
Sent from my GT-N7100 using xda premium
bushako said:
You still haven't mentioned if you tried getting into download mode. Pls confirm.
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
Yes sir I tried & nothing happens. But when I do so while connecting the charger, the battery logo disappears after 6 seconds of continuous pressing and red LED blinks.
Any ideas??
dr_mastermind said:
Yes sir I tried & nothing happens. But when I do so while connecting the charger, the battery logo disappears after 6 seconds of continuous pressing and red LED blinks.
Any ideas??
Click to expand...
Click to collapse
Nothing happens, it is strange. Power + HOME + Vol Down after choose Vol Up... If u have SDS it should work - you can solve nothing, but you can reach the Download Mode almost in every situation... - If you have SDS "model name" (first line) will be empty - in normal case it shows "N7100", Odin won't work, it will say something PIT error.
Here is the problem. I install a custom rom. it's working properly. but a few days ago, it says weather widget stop working. and i uninstall it using titanium backup. but after a few days later, the screen is not turning on but it got sound from the lockscreen and opening app drawer. i tried few ways. then, it's working again. but just now, it happened again. screen off. the boot and lockscreen can be hear properly. is it the rom problem or my screen problem? if it is my screen problem, how do i claim warranty since the device already rooted. please help me. this really made me sad. :crying:
Install stock rom via odin then root it again then install traingel away to rest counter then remove root
Sent from my GT-N7100 using Tapatalk
when you reboot, can you see those white words(galaxy note 2 etc.)? if you cant see those, i am sorry, but it is going to be a screen problem.
you rooted it, but it doesnt matter because they wont be doing anything with your system. they will just change the LCD, so no need to unroot it.
gangster082 said:
Install stock rom via odin then root it again then install traingel aways to rest counter then remove root
Sent from my GT-N7100 using Tapatalk
Click to expand...
Click to collapse
how can i install stock if the screen off? i need to be in dowload mode by using odin right? thanks in advance
Enter recovery and do a factory reset.
Fixed? Good
Not fixed? Re-flash rom
Fixed now? Good
Can't enter Recovery? Enter download mode, flash Stock ROM through ODIN
Fixed now? Good
Can't enter Download? I can't help with this one
Ohh sorry but if ur screen not even getting on in boot screen like Madness1414 said no way to unroot untill u fix ur screen
Sent from my GT-N7100 using Tapatalk
Madness1414 said:
when you reboot, can you see those white words(galaxy note 2 etc.)? if you cant see those, i am sorry, but it is going to be a screen problem.
you rooted it, but it doesnt matter because they wont be doing anything with your system. they will just change the LCD, so no need to unroot it.
Click to expand...
Click to collapse
nope. cant see a thing. ohh. but, if they fix the screen, they must turn it on and see wether it's working or not. i use joeldroid and when booting, after galaxy note 2 word, google logo will come up. will they notice that the device is rooted or not?
If your screen is dead, they can't check if the phone is rooted until they fix the screen
Even if they fix the screen, they will most likely be too lazy to check if its rooted.
I once completely destroyed my partitions on my old galaxy by entering a Motorola command in Terminal, + it was rooted
I got my money back
gangster082 said:
Ohh sorry but if ur screen not even getting on in boot screen like Madness1414 said no way to unroot untill u fix ur screen
Sent from my GT-N7100 using Tapatalk
Click to expand...
Click to collapse
humm. guess it's the screen problem then. thanks!
Mashed_Potatoes said:
If your screen is dead, they can't check if the phone is rooted until they fix the screen
Even if they fix the screen, they will most likely be too lazy to check if its rooted.
I once completely destroyed my partitions on my old galaxy by entering a Motorola command in Terminal, + it was rooted
I got my money back
Click to expand...
Click to collapse
really? this post really make me more relieved. :good:
think i'll let it off for the time being. i'll try to turn it on. if it can be turned on, i'll unroot. if not, guess i just send it like that. thanks a lot.
trueVizard said:
really? this post really make me more relieved. :good:
think i'll let it off for the time being. i'll try to turn it on. if it can be turned on, i'll unroot. if not, guess i just send it like that. thanks a lot.
Click to expand...
Click to collapse
Good luck, hopefully you'll have it fixed for free!
Mashed_Potatoes said:
Good luck, hopefully you'll have it fixed for free!
Click to expand...
Click to collapse
so, i send the phone to the samsung. and they said the problem is the lcd and the main board. i cannot claim the warranty since they know it's rooted. :crying::crying: now, i dont know to do. who knows how much it is cost to fix the lcd and main board.
I can't belive samsung won't fix. What country are you from
Sent from my GT-N7105 using xda app-developers app
trueVizard said:
so, i send the phone to the samsung. and they said the problem is the lcd and the main board. i cannot claim the warranty since they know it's rooted. :crying::crying: now, i dont know to do. who knows how much it is cost to fix the lcd and main board.
Click to expand...
Click to collapse
Oh man that sucks....i acutally sent it to the Online Store i bought it from, they have their repair shop.
I guess i've would've had the same fate if i sent it to Samsung
LCD and the Mobo cost as much as a new Note 2.....LCD is around 100 euros and Mobo is around 150-200eur
Mashed_Potatoes said:
Oh man that sucks....i acutally sent it to the Online Store i bought it from, they have their repair shop.
I guess i've would've had the same fate if i sent it to Samsung
LCD and the Mobo cost as much as a new Note 2.....LCD is around 100 euros and Mobo is around 150-200eur
Click to expand...
Click to collapse
yeah. that really sucks. oohh. the price. it's really same price with the new one. humphh. oh, another question. i bought 2 years of warranty. 1 year from samsung. and another year when i bought the phone. thinking to send the phone to the store that i bought from. but, on my note 2, it's already written 'root' with marker. . will it allowed?
thedadio said:
I can't belive samsung won't fix. What country are you from
Sent from my GT-N7105 using xda app-developers app
Click to expand...
Click to collapse
samsung can fix it. but it'll cost me money since they know it's rooted. i'm from malaysia.
trueVizard said:
on my note 2, it's already written 'root' with marker. . will it allowed?
Click to expand...
Click to collapse
WOW. I didn't know someone can be an asshole this big.
I don't know man.....i don't think so :/
You could try removing the marker with something, and then try sending to the Store you bought it from.
The thing is, with a phone this expensive, no one will give up easily, if it was a 100-200$ phone you would get a replacement no doubt...
the sam but another problem...
Hey i have the Problem that i cant see anymore BUT i dont root or modified my Phone and i can see a colorful screen.
What do you think. is the screen damage or is it the GPU chip?
https://www.dropbox.com/s/4wybvdmtqnsrky0/20131125_013437.jpg
Mashed_Potatoes said:
WOW. I didn't know someone can be an asshole this big.
I don't know man.....i don't think so :/
You could try removing the marker with something, and then try sending to the Store you bought it from.
The thing is, with a phone this expensive, no one will give up easily, if it was a 100-200$ phone you would get a replacement no doubt...
Click to expand...
Click to collapse
yeah. i was totally shocked when i found that written at the battery slot. Guess i'll jus go fix the lcd only since there is sound coming when i push the power button. they said it will cost about 400$ to repair it. 200$ for the lcd and 200$ for the main board. i think they just want it to be original just as new. that's why they want to change the main board. what do you think?
sl33p3r85 said:
Hey i have the Problem that i cant see anymore BUT i dont root or modified my Phone and i can see a colorful screen.
What do you think. is the screen damage or is it the GPU chip?
https://www.dropbox.com/s/4wybvdmtqnsrky0/20131125_013437.jpg
Click to expand...
Click to collapse
i think the screen problem. try send it to the samsung. still got warranty right?
Hi everyone. Got samsung galaxy note 2 and i dont know whats happened but i am not able to turn on my device anymore. I just see white screen with grey lines. If trying to make hard restore holding volume up button+meniu+switch on button it doesnt work. I just see same frozen screen but if i hold volume down key+meniu+switch on button the phone goes to downloading mode. Is any ideas how can i fix my phone? Please help Thanks in advance.
Only thing I can say is go to your local Samsung Service Centre and get it checked.
Sent from a small country called Singapore.
Phone: N7105 powered by Illusion ROM 2.6
Kernel: Plasma v2.02
Click thanks if I helped!
froggy28 said:
Hi everyone. Got samsung galaxy note 2 and i dont know whats happened but i am not able to turn on my device anymore. I just see white screen with grey lines. If trying to make hard restore holding volume up button+meniu+switch on button it doesnt work. I just see same frozen screen but if i hold volume down key+meniu+switch on button the phone goes to downloading mode. Is any ideas how can i fix my phone? Please help Thanks in advance.
Click to expand...
Click to collapse
Is it still under warranty?
If your note 2 is not under warranty, I suggest you go to download mode and flash a stock ROM with Odin. If that's not the case you should probably send it back to Samsung, your carrier or whoever you send phones back to . ^^
Sent from my GT-N7100 using xda app-developers app
Yes, its still under warranty. I will bring my phone to phone repair shop tomorrow and see if somebody can fix it.
I just never flashed any type of ROM to my phone, so scared to make it even worse, but thanks for suggestion anyway
Hopefully you'll get it fixed under your warranty. It doesn't look like it's not the LCD's fault as it seems to be working when you get to download mode. So don't let them rip you off on a new LCD.
Sent from my GT-N7100 using xda app-developers app
Sudden Death Syndrome
Hi there
This is known as Sudden Death Syndrome, it's caused by a faulty memory chip. My Note2 just came back from repairs for this problem, they replaced the PC board and all seems to be well now.
It will have to go in for repairs.
Hello. How much did you pay for repair or it was under warranty and you had nothing to pay?
Thank you.
Sent from my GT-I9100 using xda app-developers app
froggy28 said:
Hello. How much did you pay for repair or it was under warranty and you had nothing to pay?
Thank you.
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
Luckily it was under warranty so it didn't cost me anything :good:
having the same problems... going Samsung Service Center tomorrow.
i had the same problems, freezing and rebooting in download mode, i was sure i had to throw phone away, then i was almost ready to bring the phone to assistance, but first i decided to try to flash other roms just for fun like aosp, leaked etc and also i reflashed different versions of mj5 bootloader found on different posts many times (now i'm on revhd23)... and... surprise surprise the phone seems reborn... very fast smooth and no freeze, sorry i don't have any explanation for this!
I got the galaxy note 10.1 2014 this morning and it has been great but i just discovered a problem. When i turn on the galaxy note the at the lock screen, the screen will not recognize my finger but it will recognize the s pen and the screen perfectly work with s pen...when i turn it off and turn it on again the finger touch works perfectly fine :/
Its on the latest update, can anyone tell me asap if this is a hardware problem or software problem so i can get a refund, i have 2 more days.
Thankyou,
po678
Po678 said:
I got the galaxy note 10.1 2014 this morning and it has been great but i just discovered a problem. When i turn on the galaxy note the at the lock screen, the screen will not recognize my finger but it will recognize the s pen and the screen perfectly work with s pen...when i turn it off and turn it on again the finger touch works perfectly fine :/
Its on the latest update, can anyone tell me asap if this is a hardware problem or software problem so i can get a refund, i have 2 more days.
Thankyou,
po678
Click to expand...
Click to collapse
No that's not normal. Try restarting it but if it continues to happen I would just exchange it to be honest.
I tried restarting and factory reset, no hope :/ any other fix for this or ill go for a refund but i love the tablet, other than that issue everything else works though that is more than enough to annoy me :|
Po678 said:
I tried restarting and factory reset, no hope :/ any other fix for this or ill go for a refund but i love the tablet, other than that issue everything else works though that is more than enough to annoy me :|
Click to expand...
Click to collapse
Yeah sounds like you have faulty device or something, go to the shop you bought it from and get a replacement.
Geordie Affy said:
Yeah sounds like you have faulty device or something, go to the shop you bought it from and get a replacement.
Click to expand...
Click to collapse
http://www.youtube.com/watch?v=ii7m2696T3Y have the same issue mentioned in the video :| :|
Po678 said:
http://www.youtube.com/watch?v=ii7m2696T3Y have the same issue mentioned in the video :| :|
Click to expand...
Click to collapse
I hope you are able to return it without any problems... the video is based on a bug found in the earlier version of this tablet as the video was posted in April... first time I see it reported for the 2014 edition
i had this probleme sometime but every time solved by restarting tab.
Try to flash your tab
Not normal. Go get one that's not faulty while you can.
Hello,
I have a note 2 all of the sudden the phone is dead. The screen is black but I can accept calls normal because I know where to press to answer the call... I even flashed the stock ROM on a black screen,
someone tried to connect his motherboard N7100 (International Note 2) to mine and it booted fine so I know it's not a screen issue. I really want to know if there a solution to fix it or buy a motherboard...
Thanks,
NICEGYPT said:
Hello,
I have a note 2 all of the sudden the phone is dead. The screen is black but I can accept calls normal because I know where to press to answer the call... I even flashed the stock ROM on a black screen,
someone tried to connect his motherboard N7100 (International Note 2) to mine and it booted fine so I know it's not a screen issue. I really want to know if there a solution to fix it or buy a motherboard...
Thanks,
Click to expand...
Click to collapse
Don't have an answer fpr ypu except I have a Note 2 from AT&T that is UNLOCKED and 100% fully functional... I can sell you.