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Hello,
Just wondering if anyone else has had same problem i'm having right now. When opening Mail(not gmail) i get the following message:
the application Mail(proces com.htc.android.mail) has suddenly stopped. Please try again.
I keep on trying but get same message every time. Restarting phone does not help. Don't want to do a hard reset because then i will lose data/apps...... Anyone know a sollution? I've deinstalled any apps that i installed between when Mail was and was'nt working. I have a stock DHD(dutch). Not rooted yet
My native language is dutch so the "error" message might be different on WWE phones. Sorry for any mistakes in the message.
Happy new year
Sent from my Desire HD using XDA App
i get the same problem have you applied the OTA update yet?
because it may have to do something with the new radio
Aamir.Badat said:
i get the same problem have you applied the OTA update yet?
because it may have to do something with the new radio
Click to expand...
Click to collapse
Yep, have done the latest OTA. But that was last week. Problem started today :-(
Sent from my Desire HD using XDA App
maybe the radio because i updated my radio and my mail doesnt work
Aamir.Badat said:
maybe the radio because i updated my radio and my mail doesnt work
Click to expand...
Click to collapse
I dont have a different radio installed, everything is Stock from HTC. Tryed to set up account again (and deleting old stuff) but get different error. Getting frustrated. Thinking of doing a hard reset. Any backup programs i should install before reset?
Just a thought, have you tried settings, applications, manage applications, mail, clear data and clear cache? I had a similar problem with gmail app and that cured it.
Swyped from my Desire HD using XDA App
preacher65 said:
Just a thought, have you tried settings, applications, manage applications, mail, clear data and clear cache? I had a similar problem with gmail app and that cured it.
Swyped from my Desire HD using XDA App
Click to expand...
Click to collapse
Preacher65, thanks for the tip. But that did not solve the problem. When i add an exchange account(because with previous procedure the account has been deleted) i can complete every step except the last one. Then i get a error saying something like setup was not succesfull, try again later.
I can see the sync item appearing in the taskbar though? I'm out of ideas?
Sent from my Desire HD using XDA App
Sorry it didn't work. I don't use Exchange on this phone so out of ideas, really.
To answer your earlier question, though, you can use apps like Titanium Backup or MyBackup Pro to backup any non-stock apps and data to your SD card, then if you wipe you can restore them quite easily and quickly.
Or if you have Auto-sync on, and "Backup my settings" and "Automatically Restore" ticked in the Settings/Privacy option, Android will re-download all your Market apps automatically. It saves your settings to your Google account and uses that data to restore your apps after a wipe. I think it restores app data too, not sure though as I only used it once - I use Titanium now as it's much quicker.
Hope that helps.
preacher65 said:
Sorry it didn't work. I don't use Exchange on this phone so out of ideas, really.
To answer your earlier question, though, you can use apps like Titanium Backup or MyBackup Pro to backup any non-stock apps and data to your SD card, then if you wipe you can restore them quite easily and quickly.
Or if you have Auto-sync on, and "Backup my settings" and "Automatically Restore" ticked in the Settings/Privacy option, Android will re-download all your Market apps automatically. It saves your settings to your Google account and uses that data to restore your apps after a wipe. I think it restores app data too, not sure though as I only used it once - I use Titanium now as it's much quicker.
Hope that helps.
Click to expand...
Click to collapse
Thanks a million, Wil try to use one of the above apps and do a full factory reset.
Sent from my Desire HD using XDA App
Hi guys,
Its happened again. I started a thread about a problem I had with my android market when I suddenly couldn't download anything..just stuck at "downloading" with the stripes scrolling endlessly. Its just reappeared. Along with the similar problem with the youtube app "there was a problem while playing this video. touch to retry". I reflashed my ROM with ODIN, then wiped all app data then out of frustration..hard reset. Lost all the apps. STILL NOT WORKING. Clearly some Google Account problem. I lost. My wonder feels like a brick without the market working. I had a google account problem when I first bought the phone and had to use a workaround involving setting up a youtube channel. Now I'm really lost.
What kinda Google Account problem?
You on someone's blacklist or what??
Forgive my curiosity....you in China?? GFW??
Sent from my GT-I8150 on Lanzarote Canary Vacation using Tapatalk
No I'm not in China, I'm in Ghana in West Africa. I updated three apps last nite on my work WiFi. Before that I'd tried doing it with my 3G network but it was stalling like it is now. When it worked on the WiFi I just thought it was fine. Then tried using the market this morning on my home WiFi and thats when the panic set in. It just seems its not a problem locally on my phone since I've literally WIPED IT CLEAN it but the market still not working. Starts the download, the stripes begin scrolling and continue endlessly. Its as if the google account is malfunctioning somehow but I don't know....
OK.....
You try clear cache and data on Market App in Settings/Applications/Manage
Or maybe fix permissions in Clockwork and Dalvik Cache....
Sent from my GT-I8150 on Lanzarote Canary Vacation using Tapatalk
I've cleaned every cache..no good. Done a hard reset(lost all my apps!)..still no good. Can you elaborate on fixing clockwork/dalvik?(Don't have custom recovery installed by the way but have root and TTB Pro installed)
Sent from my Wonder
I've cleaned every cache..no good. Done a hard reset(lost all my apps!)..still no good. Can you elaborate on fixing clockwork/dalvik?(Don't have custom recovery installed by the way but have root and TTB Pro installed)<br />
<br />
Sent from my Wonder
Click to expand...
Click to collapse
Hi again
Reading through your posts.... you seem to have tried almost everything.....
including reflashing ROM...
which ROM you use.....??
So my suggestion regarding Dalvik Cache and Fix Permissions may be redundant.....however, there I'd an option in Titanium Bkup to repair Dalvik....
Menu/more/Clean up Dalvik.....
Also, there is an App on Market to allow Fix Permissions, but, AFAIK, only 1 App at a time....can you get Market on PC/Laptop???
[Fix permissions is Linux thing, ensuring each file has correct "permissions".]
Perhaps apk can be download and side loaded on phone!!!!
Maybe try install ClockworkMod Recovery[CWM] ......it is in the forum, you can flash with ODIN or push with adb.
This will allow you to any least create Backup[Nandroid].....so you will always be able to restore your full phone contents, Apps, etc.
Sent from my GT-I8150 on Lanzarote Canary Vacation using Tapatalk
Thanks for the concern Irish. I indeed cleared the Dalvik(twice) with TTB before my eventual hard reset. Now there's an update to all this:
-Setup another google account and immediately was able to download a few apps while my phone was stuck on Edge(My mobile data fluctuates between 3G and 2G at home even though I do have 3G most of the time).
-My luck even lasted after the signal switched to 3G(still got two or three apps in) after which I switched to my home wifi to see if it was really fixed...but no. Once I switched to the wifi I was back to square ONE. Switching back to the mobile data network didn't help.
-HOWEVER, at work last nite, I used the wifi at work and the market WORKED flawlessly. Didn't miss a step. Got back the bulk of my 40+ lost apps thankfully.
NOW:
I guess this has more to do with my ISP at home which happens to be my cellular network provider as well(Vodafone GH). But I'm really at a loss now. Even if it was due to some new restrictions by vodafone wouldn't there be a way around it? I know about Android Market and port 5228 and all but I doubt vodafone would block the market when they've got the GS2/Tab on their portfolio. And I've got some evidence that my workplace ISP is a client to...VODAFONE. What a mess!!!
Thanks for your concern though. I'll look for the fix permissions app since that could make a difference. Its the only thing I havent tried anyway! Maybe it'll have to be next time I'm at work(If I cant find the apk).
PS:-I use the XEU unbranded rom (I8150XXLA2_OXXKL4_XEU (2.3.6)). Bought my phone in the UK sim-free
-My WiFi at home is 802.11g while that at work is 802.11n. Both have worked flawlessly with my Wonder and specifically my android market until now.
OK man.....hope you get it fixed.
Don't forget also CWM recovery will allow you backup total phone existing setup.....
so, if you lose stuff again, you only need to restore your backup to recover all Apps, data, everything on your phone.....
so no need to restore Apps again to get back to where you were before crash.
BTW.....fix permissions from Market:
https://market.android.com/details?id=com.stericson.permissionfix&hl=en
Although it is pretty basic!!!! But it's from Stericsson.....he is dev for best Busybox Installer!!!!
Honestly, from what you say, I would suspect your home WiFi, you check router settings, etc.
BTW....TB does not completely wipe Dalvik....just repairs what it think's is missing.....
If you had CWM....you could completely wipe this, and run fix permissions. after making.g Nandroid bkup.....
Also, if you used V6 Turbo charger Memory Management Script....there is option to wipe Dalvik.....
It is no prob doing this, simply gets rebuilt by system, but without a lotta built-up rubbish....
Also, with CWM you can wipe all partitions before flashing new ROM....always a good idea.
Sent from my GT-I8150 on Lanzarote Canary Vacation using Tapatalk
I've backed up all my apps on my ext. sd with TTB but from all the stories I've read on our forums of FC's when restoring backups from TTB, its wise to get the CWM and do the nandroid. And will try downloading the app. Thanks for your time Irish. Will report back if(or when) its finally resolved. Interesting response from google; seem to share the idea that it has a more to do with 'connectivity' to their servers:
This is their latest response:
Thanks for writing me back. Your reply was very helpful, It's always nice to receive a detailed reply because it helps me a lot when troubleshooting. It sounds like you're having general connectivity issues - please try the following troubleshooting steps to resolve the issue:
- Reboot your device
- Sign in and out of Google Talk repeatedly to restore connection to our servers:
1. Go to your device’s app launcher, and press the Talk app
2. If you’re already signed into Talk, press Menu, and then touch Sign out
3. Launch Talk again to sign in (if you are unable to sign in, please let me know)
- Clear your Market cache (Settings > Applications > Manage applications > All > Market > Clear cache)
- Ensure firewalls are not blocking access to ports required for Android Market (TCP and UDP 5228)
- Confirm that there is strong connectivity on your device, and contact your mobile service provider if you aren't connected
- Uninstall Market updates by visiting:
Settings > Applications > Manage Applications, selecting "Market" under the "All" tab or filter and touching "Uninstall updates"
If none of these steps resolve the issue, please let me know, and I will be happy to continue investigating the problem.
Regards,
Cory
The Android Market Team
That sounds like a good response to me......keep in touch with them!!!
Sent from my GT-I8150 on Lanzarote Canary Vacation using Tapatalk
After clearing the stored wifi password, then rebooting before reconnecting to my home Wifi, the android market(and youtube app) are working again. I had cleared out the Dalvik twice last night with the V6 Script. This was all about establishing a connection to Google's servers. Hope it doesn't happen again...can be a real pain. Thanks for the responses
i have updated my mobile to ics but now i cant login into google account and cant go into google store and youtube please help me out
salmansheikh said:
i have updated my mobile to ics but now i cant login into google account and cant go into google store and youtube please help me out
Click to expand...
Click to collapse
Was it necessary to install gapps (Google Apps) for the ROM you flashed?
If it was, were you able to flash gapps successfully with CWM recovery?
Maybe you could try re-flashing gapps, making sure it's for ICS/CM9.
I hope this helps.
I have T-mobile G-2/ Rooted and running CyangenMod-7.0.2 vision (side note: I had someone root the phone for me I have very limited technical skills and reading these threads for me me is like reading greek.....back to my issue) as with all androids phone a g-mail account is required long story short I had a stalker and deleted my g-mail account replaced it with another. The new account will not sync my contacts or calender. I've looked everywhere and tried asking google for help> my only option it seems is to reset my phone back to factory setting. I'm also having a problem with short battery life, the battery never charges to 100% Ive installed juice defender, should I replace the battery? I don't want to lose my root and I don't know how to root it again on my own. If any one can help me it would be appreciated
Grimm
factory reset wont loose root
are there multiple gmail accounts on your phone? if you log on to new gmail account from computer can you see your contacts? in phone under accounts and sync is contacts box checked? you can try to reset batt stats first to see if batt life improves
I don't have multiple g-mail account The 1st was deleted the 2nd is the current one using on my G-2 I still get prompted to sign into 1st even tho it doesn't exists. I've tried sync for the 2nd account it doesn't work. when I log into my new g-mail account I only see recently added contacts
I will try batt reset
just save all you have on phone. do a nandroid backup via recovery to be safe.
go into recovery and try just wiping cache and dalvik cache, boot backinto phone and see if you can log in and sync
if you cant factory reset and start fresh.
Sent from my HTC Vision using xda premium
I have ROM Manager installed on my phone can I use that to back everything up?
Sent from my HTC G-2 using XDA
titamiumbackup for apps and such
sms bckup + for call logs and sms
some launchers allow you to back up home screens
but the crucial thing is boot into recovery and do a nandroid backup
this will make an exact copy of your nand flash and revert it just the way it is
in case something went wrong, always do this if you change roms as well
Thanks for all your help, everything was understanderble, even for me I've followed your advice step by step....like I said I'm technically challenged and It took me all weekend to try this
I backed everything up both nandroid and titanium did the phone reset. the only thing is when I do the restore the old g-mail account is still there, I've wiped the devlic and the cache it's still there
Any thoughts
dont use the nandroid to restore, this is just in case other problems arise later. wipe all again and if you need some parts restore those from titanium or sms backup or what ever you feel you need. if your phone dosent have a whole lot of settings tweaked to your desire or a whole lot of apps then just start fresh. i flash a lot of roms and rarley do i use these restore features and when i do its usualy just certain data and not the apps. i spend a good hour or more tweaking and setting up my phone the way i like it after i flash a new rom. if you dont tweak much, just start fresh
Sent from my HTC Vision using xda premium
Thank you for your patients I have 1 more question
Once I wipe everything & do factory reset will titanium remember my phone when I reinstall it
Sent from my HTC G-2 using XDA
titanium will store the info on your sdcard. you would then download titanium from the market and go into and choose a full batch restore or pick and choose what you want restored.
Sent from my HTC Vision using xda premium
well as you said that you deleted your old account you will not be able to get your previous contacts. My suggestion is to see if you can restore your old acount(via pc) and then open gmail > contacts > more > export. Export them as a google csv and save on your desktop. later login into our new gmail account > contacts > more > import. now select your previously saved csv file and import. This should help you get all your contacts into google which can be synched to your phone using your new account.
PS: If google doesn't give you a method to restore your deleted account then what i said above is of no use. You should then follow demkantor's suggestions.
Sent from my Vision
the time
Ok so I made time this weekend to sit down and go thru the process of restoring my phone and thank for all the great advice. After a few tries, a few wipes and reboots I finally got my G-2 working how I wanted. Thank you for all your help
Update The likely culprit appears to be an app called Velis Auto Brightness. A little over three weeks after this problem first arose, I switched my ROM to Dandroid. In deciding what apps gradually to add back, I ran across comments like the following for Velis:
Cannot press install from an APK Found a bug that needs fixing. With this app enabled for some reason installing from an APK it renders the Install button useless but the cancel button still works. As soon as I disabled this App, the Install button worked again.
Click to expand...
Click to collapse
Nice, but one slight issue I really like this app. Very useful and easy to use. My only issue is that when the app is active, if I turn off system auto brightness and try to raise the brightness, Velis overrides this and forces auto brightness.
Click to expand...
Click to collapse
Since yesterday, I cannot install apps, neither from the Play Store, Amazon, nor side-loading. The install process begins, but when I get to the screen that offers a choice between "Cancel" and "Install" pressing "Install" does nothing. I can, however, cancel out.
Thinking that installing a trial version of Cerberus may have caused the problem, I first disabled then uninstalled it. Neither solved the problem. I then disabled XPrivacy, also without success. (I restarted the phone each time before trying.)
Yes, "Unknown sources" is checked.
Any thoughts?
TIA.
Are you rooted?
Rom/kernel?
How much space do you have left? Anything else ypu may have done prior to installing Cerberus?
Sent from my SGH-T999 using xda premium
DocHoliday77 said:
Are you rooted?
Rom/kernel?
How much space do you have left? Anything else ypu may have done prior to installing Cerberus?
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Doc, thanks for your interest. Here are the answers to your questions.
Rooted.
Stockorama version 2 (no change in the last month or more)
T99UVDMD5 (no change in the last month or more)
3.031-112078 [email protected] #2 SMP PREEMPT Mon Apr 15 11:59:10 KST 2013 (no change in the last month or more)
12.85GB available (32GB model) If it matters, I also have an external 64GB SanDisk sdcard that sporadically cannot be read. Rebooting generally again makes it available. Although I live with this, I'd appreciate any thoughts on this as well. But the no-install problem is more pressing.
Regarding the installation of Cerberus, to be more accurate I opened, configured, and ran it yesterday for the first time. According to my AppBrain timeline, I installed it on June 7th.
Try this,
Uncheck unknown sources, reboot, recheck and try installing something.
If it doesn't help, shut down, remove the sdcard, power on and try again.
If this doesn't help, use Titanium backup or a similar app and backup any important apps and data (contacts, sms, etc)(also I find it good to export contacts to sd from the contacts app itself), then boot into recovery and make a nandroid backup.
Next reflash your rom, wiping cache and dalvik (not factory reset). Reboot and try it out. If its still a problem, factory reset, then try again. If this solves it then start restoring your backed up apps. (Start only with the ones you really need your data restored on, the rest I'd suggest reinstalling clean).
I vaguely recall looking into Cerberus a month or so ago and I don't think it had been recently updated for JB. (I could be remembering wrong though) Before reinstalling it, and providing everything is working, make a new nandroid backup, then you can try it again with an easy, recent restore point.
As for your sdcard, what is it formatted as? Fat32, exFat? You may need to back it up and reformat it. I'd try exFat first since you're using a TW rom. If you plan on flashing CM/AOSP based roms, format as fat32. First try formatting using the phone. If you still have issues, format again on a computer.
Sent from my SGH-T999 using xda premium
DocHoliday77 said:
Try this,
Uncheck unknown sources, reboot, recheck and try installing something.
If it doesn't help, shut down, remove the sdcard, power on and try again.
If this doesn't help, use Titanium backup or a similar app and backup any important apps and data (contacts, sms, etc)(also I find it good to export contacts to sd from the contacts app itself), then boot into recovery and make a nandroid backup.
Next reflash your rom, wiping cache and dalvik (not factory reset). Reboot and try it out. If its still a problem, factory reset, then try again. If this solves it then start restoring your backed up apps. (Start only with the ones you really need your data restored on, the rest I'd suggest reinstalling clean).
I vaguely recall looking into Cerberus a month or so ago and I don't think it had been recently updated for JB. (I could be remembering wrong though) Before reinstalling it, and providing everything is working, make a new nandroid backup, then you can try it again with an easy, recent restore point.
As for your sdcard, what is it formatted as? Fat32, exFat? You may need to back it up and reformat it. I'd try exFat first since you're using a TW rom. If you plan on flashing CM/AOSP based roms, format as fat32. First try formatting using the phone. If you still have issues, format again on a computer.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
After removing the sdcard, I was able to install in the following circumstances:
--online via computer from the Play Store (no need to press "install" on my SGS3).
--online from my phone from the Play Store (two different apps, chosen simply as a test, installed without my being asked to press "install").
But I still am stuck when trying to install apps from Dropbox or my download folder.
Trying to install from Amazon via my phone brings up the Cancel/Install choice, and pressing "Install" does noting.
I also disabled Floating Notifications, but that had no effect.
I have a nandroid backup from June 27th. Before reflashing Stockorama and adding back apps, would you suggest restoring that backup? If so, do you have any other suggestion before restoring the nandroid backup?
Thanks again for your continuing interest.
In recovery try wiping cache and dalvik. Not factory resetting. Then if that doesn't do it, reflash the rom.
I'd make a new nandroid beforehand so you don't have to worry about mistakes and loss of data. And of course make another once its working again.
If you use the old one, you'll lose any data you've gathered since then. If you are ok with this then go ahead. I'd try my above suggestions first though.
Sent from my SGH-T999 using xda premium
DocHoliday77 said:
In recovery try wiping cache and dalvik. Not factory resetting. Then if that doesn't do it, reflash the rom.
I'd make a new nandroid beforehand so you don't have to worry about mistakes and loss of data. And of course make another once its working again.
If you use the old one, you'll lose any data you've gathered since then. If you are ok with this then go ahead. I'd try my above suggestions first though.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Success, eventually.
Wiping cache and dalvik didn't work. But restoring my June 27th nandroid backup did. I'm now in the process, with the assistance of my AppBrain timeline, of reinstalling apps from my Titanium backup and deleting others. (Just to be safe, I'm deleting Cerberus without having activated it on this flashing.)
A question, if you will. Were your suggestions just general troubleshooting? Or, did you--do you--have some idea what caused my problem?
Many thanks for your help.
Mostly troibleshooting. Sounded like some data was corrupted or was just in general conflict with the system. First time I had ever seen this particular problem. Glad you got it working! Make a newer nandroid once youre set back up, then you can try Cerberus again just to be sure it caused the problem. If you choose of course.
Sent from my SGH-T999 using xda premium
Does anyone know of a good way to automatically reinstall apps after a hard reset? Just to be clear, I want to reinstall from the Play store, not from Titanium or anything like that.
I've seen a lot of stuff indicating that that if you turn on Google Backup, it should automatically reinstall apps after a reset, but this does not seem to be happening on my 10. Thanks!
I should add that after a factory reset, the phone asks me if I want to restore apps and data from one of a list of devices. My 10 is not on the list, so maybe the problem is that the backup function is not working? I am running Viper ROM, if that matters.
snowkilts said:
I should add that after a factory reset, the phone asks me if I want to restore apps and data from one of a list of devices. My 10 is not on the list, so maybe the problem is that the backup function is not working? I am running Viper ROM, if that matters.
Click to expand...
Click to collapse
do u have the "backup my data" under backup & reset settings menu enabled? also do u have the backup account set with the correct account?since your on viper then u use a custom recovery so there is an app u can use called "zipme" that creates a recovery flashable zip of any or all your apps, u just flash in recovery after reset and all ur apps are restored
Try Helium, copy the backups on internal storage to sdcard, after hard reset, copy them back, make sure you tick backup data. I haven't tried this yet, but I have restored individual apps
Sent from my HTC 10 using XDA-Developers mobile app
You have to turn on "Back up my data" & "Automatic restore".
Anther way, go to Play Store on you phone, swipe from left, go to "My apps & games", then go to the "ALL" tab (or swipe right), then long press on any uninstalled app, it will highlight it, then tap/select on all the apps you want to install (one by one), then tap "INSTALL" at the top right.
Original T said:
do u have the "backup my data" under backup & reset settings menu enabled? also do u have the backup account set with the correct account?since your on viper then u use a custom recovery so there is an app u can use called "zipme" that creates a recovery flashable zip of any or all your apps, u just flash in recovery after reset and all ur apps are restored
Click to expand...
Click to collapse
The last couple of times the backup account has shown up. Not sure what changed. However I'm using Helium and it's working well. I looked at zipme -- hasn't been updated since 2013?
snowkilts said:
The last couple of times the backup account has shown up. Not sure what changed. However I'm using Helium and it's working well. I looked at zipme -- hasn't been updated since 2013?
Click to expand...
Click to collapse
oh didnt pay attention to last updated but it seems to work good as is but glad u found a solution