HTC Android update failed: phone not working anymore - Desire HD Q&A, Help & Troubleshooting

Hello guys,
I've tried to follow the TeamAndroid guide to update the android version on my phone to Jelly Bean (teamandroid.com/2013/04/11/update-htc-desire-hd-android-422-jellytime-jelly-bean-rom-guide/2/).
Everything seemed to work fine, unfortunately when I selected "Reboot system now" my phone stuck on the blank (and black screen).
I am not an expert so please tell me what you need (if possible also how I can get it) and I will write it to you.
At the moment I can restart the phone in fastboot mode and I can access to the recovery mode (version v2.5.1.2 Modaco r2).
The first image (IMG4422) shows the homepage of the fastboot mode.
The second (IMG4427) shows what the phone says everytime I reboot it in fastboot mode and everytime I click on Fastboot-Bootloader.
I just want to fix my phone even though I need to reinstall the old Android version. It is an Orange UK branded HTC Desire HD.
Can you please help me?
Thanks,
Roberto.

If it can help, please find below the outcome of the FASTBOOT GETVAR ALL command:
INFOversion: 0.5
INFOversion-bootloader: 2.00.0029
INFOversion-baseband: 26.14.04.28_M
INFOversion-cpld: None
INFOversion-microp: 0438
INFOversion-main: 3.13.61.5
INFOserialno: SH11LRX07474
INFOimei: 356299048767469
INFOproduct: ace
INFOplatform: HBOOT-7230
INFOmodelid: PD9810000
INFOcidnum: ORANG001
INFObattery-status: good
INFObattery-voltage: 4055mV
INFOpartition-layout: Generic
INFOsecurity: off
INFObuild-mode: SHIP
INFOboot-mode: FASTBOOT
INFOcommitno-bootloader: fcef1579
INFOhbootpreupdate: 11
INFOgencheckpt: 0
INFOregion-id: 0
all: Done!
finished. total time: 0.055s
I hope someone can help me.
Thanks.

What did you do exactly to get the phone in that state?

Related

Stuck on HTC logo

Sorry if there is another thread, but i found many similar to my problem but didn't "work for me.
I can acces bootloader but when i try to enter recovery it turns black and vibrates 7 times and stays this way.
I also tryed RUU but it dosnt see my phone,except if i am in fastboot but then it dosn't flash.
INFOversion: 0.5
INFOversion-bootloader: 2.00.0027
INFOversion-baseband: 26.14.04.28_M
INFOversion-cpld: None
INFOversion-microp: 0438
INFOversion-main: 1.31.405.6
INFOserialno: SH17ZRX01208
INFOimei: 356357045395195
INFOproduct: ace
INFOplatform: HBOOT-7230
INFOmodelid: PD9810000
INFOcidnum: HTC__044
INFObattery-status: good
INFObattery-voltage: 4160mV
INFOpartition-layout: Generic
INFOsecurity: on
INFObuild-mode: SHIP
INFOboot-mode: FASTBOOT
INFOcommitno-bootloader: 743ca94a
INFOhbootpreupdate: 11
INFOgencheckpt: 0
INFOregion-id: 0
all: Done!
cataxxx said:
Sorry if there is another thread, but i found many similar to my problem but didn't "work for me.
I can acces bootloader but when i try to enter recovery it turns black and vibrates 5 times and stays this way.
I also tryed RUU but it dosnt see my phone,except if i am in fastboot but then it dosn't flash.
INFOversion: 0.5
INFOversion-bootloader: 2.00.0027
INFOversion-baseband: 26.14.04.28_M
INFOversion-cpld: None
INFOversion-microp: 0438
INFOversion-main: 1.31.405.6
INFOserialno: SH17ZRX01208
INFOimei: 356357045395195
INFOproduct: ace
INFOplatform: HBOOT-7230
INFOmodelid: PD9810000
INFOcidnum: HTC__044
INFObattery-status: good
INFObattery-voltage: 4160mV
INFOpartition-layout: Generic
INFOsecurity: on
INFObuild-mode: SHIP
INFOboot-mode: FASTBOOT
INFOcommitno-bootloader: 743ca94a
INFOhbootpreupdate: 11
INFOgencheckpt: 0
INFOregion-id: 0
all: Done!
Click to expand...
Click to collapse
what did you flash to end up like this? how long does it take the device to boot in hboot?
glevitan said:
what did you flash to end up like this? how long does it take the device to boot in hboot?
Click to expand...
Click to collapse
I dont know what was flashed on it.i purchashed the phone from someone.It boots instantly.Or con you tell me how to find what CID i have?I tryed to flash from SD Card and it says CID incorrect
cataxxx said:
I dont know what was flashed on it.i purchashed the phone from someone.It boots instantly.Or con you tell me how to find what CID i have?I tryed to flash from SD Card and it says CID incorrect
Click to expand...
Click to collapse
Download this, rename it PD98IMG.zip and put it in the root of the sdcard. This should be working.
http://d-h.st/ABz
The file is good but now i am stuck on updating ,allready passed 20 min.How long does it takes to flash the rom
"glevitan" can you write here what problem my phone has.And also now when i try to flash RUU it gives error 120 ,but i charged the phone 4 hours.(event cold charge):crying:
nobody?
cataxxx said:
nobody?
Click to expand...
Click to collapse
cataxxx, you hboot seems to be borked. Fastboot commands won't allow to flash anything at all. Without fastboot you can not do anything and is an idea of hardwarwe issue.
Today i went to a GSM service i hope they can fix it.

DHD bootloop

i got a HTC desire HD stuck in a bootloop. i bought it second hand, after one hour it freezed. after checking forums i managed to get contact in fastboot with cmd. other stuff dont really worked. tried the htcdev unlocky thing, but seems to be not working as my hboot is 200.0027 and needs to be 29 at the end. dont know where to find it. because its vodafone branded and never unlocked nothing works cat is biting in its tail...
here are the infos from fastboot getvar
INFOversion-bootloader: 2.00.0027
INFOversion-baseband: 26.14.52.27
INFOversion-cpld: None
INFOversion-microp: 0438
INFOversion-main: 3.13.161.5
INFOserialno: SH11JRX07083
INFOimei: xxxxxxxxxxxx
INFOproduct: ace
INFOplatform: HBOOT-7230
INFOmodelid: PD9810000
INFOcidnum: VODAP102
INFObattery-status: good
INFObattery-voltage: 4201mV
INFOpartition-layout: Generic
INFOsecurity: on
INFObuild-mode: SHIP
INFOboot-mode: FASTBOOT
INFOcommitno-bootloader: 743ca94a
INFOhbootpreupdate: 11
INFOgencheckpt: 0
INFOregion-id: 0
all: Done!
finished. total time: 0.031s
i should be very obiged for a step to step description to bring it to life again. it says something like e card not found, but otherwise sd card seems to be ok.thanks in advance...hope the post is in the right place?
one love

desire hd stuck htc logo

hi to all a friend give me a desire hd with a strange problem.I think that is unlocked by htcdev because when i go on fastboot mode i read unlocked and s-on....
i tried to install a recovery but i receive always same message: failed (remote:image update error) instead recovery start in safe mode
C:\Android>fastboot getvar all
INFOversion: 0.5
INFOversion-bootloader: 2.00.0029
INFOversion-baseband: 26.14.04.28_M
INFOversion-cpld: None
INFOversion-microp: 0438
INFOversion-main: 3.13.0.0
INFOserialno: SH1BYRX00077
INFOimei: 35xxxxxxxxxxxx
INFOproduct: ace
INFOplatform: HBOOT-7230
INFOmodelid: PD9810000
INFOcidnum: HTC__405
INFObattery-status: good
INFObattery-voltage: 4157mV
INFOpartition-layout: Generic
INFOsecurity: on
INFObuild-mode: SHIP
INFOboot-mode: FASTBOOT
INFOcommitno-bootloader: fcef1579
INFOhbootpreupdate: 11
INFOgencheckpt: 0
INFOregion-id: 0
all: Done!
finished. total time: 0.019s
mafo82 said:
hi to all a friend give me a desire hd with a strange problem.I think that is unlocked by htcdev because when i go on fastboot mode i read unlocked and s-on....
i tried to install a recovery but i receive always same message: failed (remote:image update error) instead recovery start in safe mode
C:\Android>fastboot getvar all
INFOversion: 0.5
INFOversion-bootloader: 2.00.0029
INFOversion-baseband: 26.14.04.28_M
INFOversion-cpld: None
INFOversion-microp: 0438
INFOversion-main: 3.13.0.0
INFOserialno: SH1BYRX00077
INFOimei: 35xxxxxxxxxxxx
INFOproduct: ace
INFOplatform: HBOOT-7230
INFOmodelid: PD9810000
INFOcidnum: HTC__405
INFObattery-status: good
INFObattery-voltage: 4157mV
INFOpartition-layout: Generic
INFOsecurity: on
INFObuild-mode: SHIP
INFOboot-mode: FASTBOOT
INFOcommitno-bootloader: fcef1579
INFOhbootpreupdate: 11
INFOgencheckpt: 0
INFOregion-id: 0
all: Done!
finished. total time: 0.019s
Click to expand...
Click to collapse
That is due to recovery image being in a different path where you are running the command. ..you have to be in the same folder
Sent from my GT-N7100 using xda app-developers app
sorry but i don't understand my error
mafo82 said:
sorry but i don't understand my error
Click to expand...
Click to collapse
You need to be inside the directory with the recovery.img when you run the fastboot command. To do so, shift-right click on the folder holding the image and open a command prompt there.
i put recovery in same folder of fastboot but recevive always same error faled remote update error)
mafo82 said:
i put recovery in same folder of fastboot but recevive always same error faled remote update error)
Click to expand...
Click to collapse
how are you trying to flash the recovery?? are you in fastboot usb?
yes in fastboot mode but every time receive same failed (remote image error) and if i use fastboot oem lock command receive this message
info[sd_hw_err] read data fail in cmd18

Trying to Restore RUU need help ASAP

INFOversion: 0.5
INFOversion-bootloader: 2.00.0029
INFOversion-baseband: 26.14.04.28_M
INFOversion-cpld: None
INFOversion-microp: 0438
INFOversion-main: 3.13.0.0
INFOserialno: SH0C7RX00533
INFOimei:
INFOproduct: ace
INFOplatform: HBOOT-7230
INFOmodelid: PD9810000
INFOcidnum: HTC__001
INFObattery-status: good
INFObattery-voltage: 3913mV
INFOpartition-layout: Generic
INFOsecurity: on
INFObuild-mode: SHIP
INFOboot-mode: FASTBOOT
INFOcommitno-bootloader: fcef1579
INFOhbootpreupdate: 11
INFOgencheckpt: 0
INFOregion-id: 0
all: Done!
finished. total time: 0.004s
This was Originally 3Uk i tried that RUU but have failed any help would be appreciatted i cant get a custom to even boot now
OK, can you provide a little more info?
Also. You might want to blank out your IMEI
- Sent from Guy's Super Duper S3
GuyInTheCorner said:
OK, can you provide a little more info?
Also. You might want to blank out your IMEI
- Sent from Guy's Super Duper S3
Click to expand...
Click to collapse
Right i can get bootloader and recovery to work when i install the RUU it keeps coming up with error as if to say its the wrong file
its my wife mobile and everycustom rom seems to make her phone just Freeze reason behind it unknown
its unlocked bootloader but S-on
How did you root?
- Sent from Guy's Super Duper S3

[Q] HTC Desire HD Update and Recovery Failure

I tried installing normal update on my Orange locked desire HD, which failed and phone could never recovered. Any feedback will be much appreciated. I have already tried all vol+/- clear cache and factory reset.
After that I have UNLOCKED bootloader and refreshed ROM from htcdev.com, which updated version from 2.50.61.3 to 2.52.0.0. Every time I restart, it stops at red triangle with exclamation sign i.e. recovery. Given below is updated info. I’m not sure if I can S-Off/ root my phone as I don’t remember enabling USB debugging etc.
I have spent a day but could not find the answer. Although, other members had similar issue
fastboot getvar all
INFOversion: 0.
INFOversion-bootloader: 0.85.0024
INFOversion-baseband: 26.09.04.11_M2
INFOversion-cpld: None
INFOversion-microp: 0438
INFOversion-main: 2.52.0.0
INFOproduct: ace
INFOplatform: HBOOT-7230
INFOmodelid: PD9810000
INFOcidnum: ORANG001
INFObattery-status: good
INFObattery-voltage: 4130mV
INFOpartition-layout: Generic
INFOsecurity: on
INFObuild-mode: SHIP
INFOboot-mode: FASTBOOT
INFOcommitno-bootloader: dirty-ae32a7eb
INFOhbootpreupdate: 11
INFOgencheckpt: 0
INFOregion-id: 0
all: Done!
snabbasi said:
I tried installing normal update on my Orange locked desire HD, which failed and phone could never recovered. Any feedback will be much appreciated. I have already tried all vol+/- clear cache and factory reset.
After that I have UNLOCKED bootloader and refreshed ROM from htcdev.com, which updated version from 2.50.61.3 to 2.52.0.0. Every time I restart, it stops at red triangle with exclamation sign i.e. recovery. Given below is updated info. I’m not sure if I can S-Off/ root my phone as I don’t remember enabling USB debugging etc.
I have spent a day but could not find the answer. Although, other members had similar issue
fastboot getvar all
INFOversion: 0.
INFOversion-bootloader: 0.85.0024
INFOversion-baseband: 26.09.04.11_M2
INFOversion-cpld: None
INFOversion-microp: 0438
INFOversion-main: 2.52.0.0
INFOproduct: ace
INFOplatform: HBOOT-7230
INFOmodelid: PD9810000
INFOcidnum: ORANG001
INFObattery-status: good
INFObattery-voltage: 4130mV
INFOpartition-layout: Generic
INFOsecurity: on
INFObuild-mode: SHIP
INFOboot-mode: FASTBOOT
INFOcommitno-bootloader: dirty-ae32a7eb
INFOhbootpreupdate: 11
INFOgencheckpt: 0
INFOregion-id: 0
all: Done!
Click to expand...
Click to collapse
Maybe you coild find something here that might help you
http://www.androidruu.com/index.php?developer=Ace

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