[Q] Intermittent Touch Input Issues - Galaxy Note 8.0 (Tablet) Q&A, Help & Troubleshooti

Right now my wife and I both have the note 8.0 (I used to have the note 10.1 until it slid off my roof on the interstate), and there have been a periodic issue with it not responding to touch input.
Intermittently, and at random intervals, the touch input just stops responding. It doesnt delay response or respond incorrectly, it just acts like it never recieved the touch input at all. Playing games, searching on google, typing an email, using s note, etc. It can happen anywhere and anytime.The game or application continues to run, the only hiccup seems to be the touch input not being recognized. Usually, it only lasts for a few seconds, 1-5 I would estiamte.
I have tried a number of settings changes, and even a master reset, and the issue persists. I have a few thoughts on the matter, but don't seem to be able to resolve it.
Has anyone else been experiencing this?

phoenixbennu said:
Right now my wife and I both have the note 8.0 (I used to have the note 10.1 until it slid off my roof on the interstate), and there have been a periodic issue with it not responding to touch input.
Intermittently, and at random intervals, the touch input just stops responding. It doesnt delay response or respond incorrectly, it just acts like it never recieved the touch input at all. Playing games, searching on google, typing an email, using s note, etc. It can happen anywhere and anytime.The game or application continues to run, the only hiccup seems to be the touch input not being recognized. Usually, it only lasts for a few seconds, 1-5 I would estiamte.
I have tried a number of settings changes, and even a master reset, and the issue persists. I have a few thoughts on the matter, but don't seem to be able to resolve it.
Has anyone else been experiencing this?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2338394
Its a known problem, an update to 4.2.2 seem to have fixed it. But if you are using the AT&T LTE model(Like me) or Rogers then you'll have to wait for the update which god knows how long the carriers will take. Personally I am trying to see if I can isolate the issue.

Havent yet looked at the 4.2.2 and dint really know it was available. Havent had much time to do much with my devices in the last couple of months. My wife and I are both using the wifi only models.
I tend to believe the issue is primarily happening due to a slowdown on the system while processing certain sync functions or i/o functions. I tend to notice it more while connected to wifi and have also noticed at least one cloud sync error when the issue happened.

Related

[Q] Screen lost sensitivity until lock/unlock phone

Hi All,
Just got my One X and I'm quite impressed. Sadly, I discovered an issue with the phone even after having done factory reset.
While using the phone with any application, it will randomly loses the sensitivity. What I mean is that no matter what I do on the screen, nothing will happen - I can't drag, I can't click, the buttons don't work etc. However, if I lock the phone and then unlock it, the screen will work again, the sensitivity is back.
This problem occurs very often but at different point in time. Sometimes it would happen right after I start using an application. Sometimes it doesn't happen until I have been using an application for a good while (5mins+).
I plan to return the phone for repair/replacement. However, before doing so, I would like to check if anyone has experienced similar problems previously and if it is indeed a hardware issue. It would be great if I can have some insights, so that I can describe to the customer service assistant who is (more often than not) clueless about what I'm talking about. Also, since the problem doesn't seem to occur with a pattern, I am wondering if/how the engineer will be able to detect the issue and provide a fix (or even better to offer a replacement).
Thanks guys
this happens to me too not as often as you describe and not as severe but even yesterday i was in twitter suddenly touchscreen loses sensibility and for example scrolling takes me 5 swipes to move a tweet off the screen but usually restarting the App fixes it
Sent from my HTC One X using Tapatalk 2
Did you use it while charging?
sometime the bad power supply will make your phone freeze
I think it's a Tegra 3 issue, because my Asus Transformer Pad 300 does this sometimes, aswell.

[Q] touch delay while in apps

So, this seems a little odd, but while in a game (like minecraft or scribblenauts) the touch input is delayed ONLY for specific things. Typing, swiping, etc are fine, but quick tapping on in game controls is delayed. For example, in baseball superstars I can key in the player name fine, but when I go to hit the bat swing icon to hit the ball, I have a 1 second delay.
The issue is consistent, which leads me to believe there is something set in the system intentionally causing the delay.
It doesnt happen in anything else. I can type and web browse and do other things just fine. I know its not the apps because I have 2 note 8.0 devices both setup same rom and everything and the issue is not present on the other one.
Ive done multiple resets, tested different roms and kernels, stock and otherwise, and no change.
I checked with showing touch inputs in developer mode and its showing every touch in all games and apps..... its just as if the games themselves are intentionally delaying the response to the input on certain functions.
Anyone have any advice?
phoenixbennu said:
So, this seems a little odd, but while in a game (like minecraft or scribblenauts) the touch input is delayed ONLY for specific things. Typing, swiping, etc are fine, but quick tapping on in game controls is delayed. For example, in baseball superstars I can key in the player name fine, but when I go to hit the bat swing icon to hit the ball, I have a 1 second delay.
The issue is consistent, which leads me to believe there is something set in the system intentionally causing the delay.
It doesnt happen in anything else. I can type and web browse and do other things just fine. I know its not the apps because I have 2 note 8.0 devices both setup same rom and everything and the issue is not present on the other one.
Ive done multiple resets, tested different roms and kernels, stock and otherwise, and no change.
I checked with showing touch inputs in developer mode and its showing every touch in all games and apps..... its just as if the games themselves are intentionally delaying the response to the input on certain functions.
Anyone have any advice?
Click to expand...
Click to collapse
I SOLVED IT
just fyi for anyone running into similar issues.
My issue was with magnification mode in the accessibility settings. Turning it off fixed the delay. I liked the feature but im glad its no longer an issue
Even- power saver on- can cause such issues
Sent from my GT-N7100 using Tapatalk 2
phoenixbennu said:
I SOLVED IT
just fyi for anyone running into similar issues.
My issue was with magnification mode in the accessibility settings. Turning it off fixed the delay. I liked the feature but im glad its no longer an issue
Click to expand...
Click to collapse
Thanks for causing and solving the problem!

[Q] Should I get my Nexus 7 replaced?

Hi,
I've been reading for awhile about all these issues with the Nexus 7 2013, and I'm wondering if mine has a hardware defect and needs to be replaced, or if I should just keep it. Perhaps they have updated the hardware since it was first released, and I need a new one?
When I first got mine, it had the erratic phantom touches on my keyboard and rebooted a lot. After I updated to JSS15R, I haven't seen either of these happen again, however it does consistently not register my finger touches (about every other touch). I tested touch in a multi touch app on JSS15R, and if I put 2 fingers down, sometimes the 2nd one isn't seen, but the first one is, and sometimes in certain spots, it will even register more than 1 finger when I have only 1 on the screen, so in regard to that, I am still seeing problems. The touch seems to work normally other than these things I mentioned.
I haven't yet noticed any issues like overheating or GPS problems, and after JSS15R, no more phantom touches either (at least not when using everything regularly, as I still noticed problems in my multi touch app).
Summary of problems before JSS15R:
Phantom touches.
Tons of reboots.
App crashes.
Summary of problems I have with JSS15R:
Missed finger touches. (Doesn't matter if I'm holding it or not, and I haven't checked when it's charging).
Reboots (only happened once, and haven't seen it again since).
App crashes sometimes (haven't seen it too much though).
My view of this: I think that GPS, reboots, and app crashes are a software problem, while touch screen problems (missed touches or phantom touches) is a hardware problem. I think it should be replaced with a newer model because of the touch screen problems (I've seen people here that say they have 0 issues). What's your view of this?
Some of the reboots on this device are hardware. Others are software. If you stop using an app and the reboots go away, it is probabaly software. If it is just random even with all stock apps and nothing added, then it is probably hardware.
Button is hardware.
GPS is software and fixed in JSS15R.
Touchscreen is ultimately hardware variance but if you use the touchscreen fixes many people can eliminate the problem or mitigate to the point it doesn't bother them, though some units are too far off to be saved.
http://forum.xda-developers.com/showthread.php?t=2428133
Thanks for your reply! I guess I could probably say that if any of your touchscreen patches completely fix my problems, then it's probably a software problem. I'm glad that the phantom touches are gone, but the missed touches and weird touch problems in the multi touch app are annoying. I was supposing that since my reboots seem to be completely fine now, that it was a software problem. I think I can live with the button problem, as long as the device works fine and has no touchscreen problems.
Does anyone else think it should be replaced? Considering the reports of people with 0 problems, I still lean to this conclusion, and would prefer a newer batch (or at least the touchscreen problems fixed for good).

Keyboard lag/touch input problem while typing

Does anyone's S6 edge have this problem where you are typing a text, at least 10 words long or more, and the screen don't recognize touch input just once, but it happens every 15 to 20 words? Its freaking annoying and I've since switched to the google keyboard and this problem don't happen as much, but the problem is still there, its caused me to misspell at least 7 words so far that the keyboard has auto corrected. This is so damn annoying and I hope I'm the only one that has this problem that way I can take this phone back and get it replaced.
I guess I'm the only one
Happens to me sometimes, but not all the time. It's probably a RAM problem. I usually clean/close some opened apps with Cleanmaster to prevent lag. Hope the next update will fix memory management problem.
I'm on Android 5.1.1 and it supposedly has fixed the RAM issue and the problem still exists. I don't think it's a RAM issue. I think it's a software issue that when you type too fast it stops recognizing the presses. Hapes mainly with the backspace key. If I tap that button like 20 times it will stop pressing it no matter how hard I press.
I want to say this is a Edge thing not a S6 thing.
Try a different keyboard from play store, also try closing apps in background.
I haven't noticed the ever on this incredible phone.
Running stock no root yet, with 3 pages of apps disabled.
Pp.
I apologize for resurrecting this thread but, I've been searching for a while with no avail. Since I've upgraded to 5.1.1 I've been experiencing this issue. Has anyone in the time of this thread found a possible fix for this?
I've tried multiple things, maybe going to have to resort to cleaning up with a factory reset.
This phone is so beautiful, yet functions like a POS, minus the camera. It just sits on desk collecting dust. I too have the aforementioned issue, along with dozens of others. First phone I've ever regretted buying.

App crash and unresponsiveness

Last december i picked up a note 4 due to lack of desire of the 5 and great feedback received from others. Unfortunately for me mine has just been loaded with trouble.
My main problems come with using 2 specific apps: Snapchat and Tinder. I dont use a wide variety of appa so i am unsure if other apps cause difficulties.
Snapchat - this one annoys me the most - it constantly will randomly crash. No ryhme or reason either. It will either just go to a black screen requiring me to press the home button until it redirects or it just crashes. I have noticed it will also at the same time stop all other active apps then randomly open a browser window.
When this first started happening i formated my phone and continued to have the same thing. I went in and did a new phone warranty, still does the same thing. So at this point you might say its snapchat, but no one else i know with a note 4 has this problem.
Is something in my profile or device causing these problems? Did i disable something i shouldnt have? Is there a monitoring program i can run and check what causes these random crashes? Am i hitting too much memory? Even my responsiveness in my keyboard is bad at times, so i dont suspect it to be app specific.
I experience the same things. This is happened on two different note 4s. This phone is literally the worst phone I've ever owned

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