[Q] Samsung Galaxy Note II N7000 got wet! - Galaxy Note II Q&A, Help & Troubleshooting

Okay so my phone as on the table, somehow i didn't notice that the table was wet, i came back after an hour or so picked up my phone still didn't see the water for some reason! and then my message tone sounded very weird, i got a little worried, played music and it sounded horrible, robotic almost so i quickly removed my phones silicon cover. The whole cover was filled with water i quickly turned my phone off. wiped the whole phone clean, took the battery out dried it, dried the speakers then turned my phone back on, everything was fine except the sound was still robotic so i turned it off again, cleaned it again, even hair dried the speaker for 5 seconds, then tried turning it back on again but now it only flashes "Galaxy Note II GT N7000" on the screen. no matter how much i restart it that's what it shows.
What do i do? I checked the water indicator placed inside the battery pocket it's white with purple crosses on it. I googled a bit and it says your phone is water damaged if the sticker is red? If my phone is not water damaged then what happened? =/

It looks a lot like water damage to me. The constant reboot may be cause by a stuck power button.
If the sticker is still white it just means that water didn't touch the sticker, which may be a good thing if you seek a warranty repair. I don't know if there are other indicators.
BTW : N7000 is Note not Note II

Zeelus said:
Okay so my phone as on the table, somehow i didn't notice that the table was wet, i came back after an hour or so picked up my phone still didn't see the water for some reason! and then my message tone sounded very weird, i got a little worried, played music and it sounded horrible, robotic almost so i quickly removed my phones silicon cover. The whole cover was filled with water i quickly turned my phone off. wiped the whole phone clean, took the battery out dried it, dried the speakers then turned my phone back on, everything was fine except the sound was still robotic so i turned it off again, cleaned it again, even hair dried the speaker for 5 seconds, then tried turning it back on again but now it only flashes "Galaxy Note II GT N7000" on the screen. no matter how much i restart it that's what it shows.
What do i do? I checked the water indicator placed inside the battery pocket it's white with purple crosses on it. I googled a bit and it says your phone is water damaged if the sticker is red? If my phone is not water damaged then what happened? =/
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Click to collapse
well let your phone dry completely before using it now as it will damage the stuff completely keep it aside if possible open the complete panel and stuff and soak it in sun make sure the motherboard does not have water damage , if it still sounds robotic try replacing the speaker only.

Thank you!
shhbz said:
well let your phone dry completely before using it now as it will damage the stuff completely keep it aside if possible open the complete panel and stuff and soak it in sun make sure the motherboard does not have water damage , if it still sounds robotic try replacing the speaker only.
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Click to collapse
Thank you so much
I kept my phone in rice for over night, started it up in the morning, used it all day, it works perfectly

Related

Possibly broken defy (from water damage!)

I might have the first defy dead from water damage from what I can find. My defy recently underwent repair for an earpiece problem, where they replaced the entire motherboard, but not the front panel, which was what they did the first time. my defy took a light, probably 10 second dip into a pool, but it ended up taking in alot of moisture from what I can tell.
I removed the battery. I tried shaking out as much water as I could, with a sort of rapid pendulum motion. The water marker on the back of the phone was and still is white. when attempting to boot the phone up (I know, my mistake), I could see water/moisture behind the glass. I removed the battery again and let it sit in some rice in a sealed ziplock bag. Moisture looked gone. The phone just booted to the M logo, and the indicator leds turned on. After a while the screen went black and I think it displayed a red led. I tried lightly blow drying it on low heat to maybe try get more moisture out and then put it back in the bag.
Now, im wondering if my defy is dead. After the quick dip in the pool, the phone still worked and showed no signs of water damage. just dried it off, and stuck it down on a table. When I came back, the phone was off. I thought nothing much of it, and tried rebooting it. this was the first time I saw the phone display the motorola as well as a bunch of leds. After my first drying attempt, it booted back up normal and the phone was functioning 100%, but i still saw moisture behind the screen, so i took the battery out.
Im not sure if my defy is salvageable. the moisture indicator is still white, but im sure there are other signs of moisture inside the phone if I tried sending it off for repair. Im going to try leave it in rice for another day or two, try to get it booted then. If not, I might have the first water damaged defy
Wait for some days or else open up the screws if you are confident with it and dont damage anything just explore something and u will find it out...........BE CONFIDENT
Check whether it boots into recovery
Wont opening the screws void the warranty? I mean, the moisture indicator is still white. I still have the send it in to motorola option.
If your warranty is ok.then go to moto service center or wait for some days till it gets dried...........Water in your screen wont dry up until u clean
If it is still operable, then its ok. Try silica gel instead of rice. Leave it room temp
Sent from my MB525 using XDA App
Boot IC broken because of water damage!!!!....I lost my defy!!...Its seems it l cost around 3500rs for it to fix that!!

[Q] Desire HD very sick - need repair help

Hiya,
my Desire HD got wet in the front pocket of my fleece, not drowned just some droplets of water that got inside the Otterbox case and into the phone. I did try and turn it on before I realised it had got wet, it wouldn't power up.
I removed the phone from the Otterbox and dried everything and tried to turn it on again as there was only very slight traces of moisture apparent. There was condensation and a couple of little drops of water inside. I discovered there must have been enough moisture to short out the battery as there was a little residue mark above the contacts on the inside of the casing. I then noticed the liquid indicators had turned red.
I removed the battery cover and dried the phone gently using an electric room heater for hours, I also put the phone in a bag of rice for a couple of days.
I tried to power it up again after a few days in the rice and it wouldn't start up. I measured across the battery contacts with a multi meter and found the battery was open circuit, so I know it must have shorted. Hoping that this was the only damage I bought a new replacement battery. When I fitted the new battery nearly a week later and switched on the phone, everything seemed to be fine but the display seemed to flash, and as I had a Leedroid rom installed I heard R2D2 chirping and could see the device start to boot up as normal on the screen. Then the display went dark and hasn't worked since. I stripped the phone and cleaned a couple of patches of residue, one of which was right in the lcd connector.
Now when I try and start the phone there is no display, the phone vibrates once when I hold in the power button. Approximately 40 or 50 seconds later I can hear R2D2 making his tweeting noises which always happens on boot up. I didn't think it took so long to hear R2D2 but maybe the phone is checking the file system or something now, and I just can't see it.
It may be that I just need a new screen & digitizer to repair the phone, but I can't tell what might be on the display - maybe it's the phone unlock screen asking for my pin number etc. I can't see any image on the screen, that you would normally see when the baclight is faulty, I have tried to view it with a desk lamp, but it's just black. The capacitive buttons at the bottom don't seem to have any effect, perhaps they are not enabled if it's sitting at the password screen, if it is at that screen.
The l.e.d's don't light up at the top when I turn it on or plug in the charger.
I might have also damaged the volume key switch/ribbon slightly.
What would you do with this phone, any advice on how I could proceed ?
Would it be working just with no display, as R2D2 is squeaking(Leedroid rom has this when the device boots and has an animation of a pc booting up with the post screen) ?
No l.e.d's is a bit worrying and it doesn't seem to know when on charge etc. but perhaps they only work once the phone has booted, I can't remember DOH!
I just thought I would ask, as there are a lot of knowledgeable people on here and it might be possible to save my droid.
Grateful for any help or advice
kind regards
Barry

[Q] Galaxy S3 - Replaced external speaker after water damage, still no sound

My S3 took one of those unfortunate, unexpected dips in a porcelain pool. It was buzzing and crackling before I could get the battery out. Let it dry out and everything was working except for the external speaker. No ringtones, speakerphone, music, etc. So I ordered a replacement for the external speaker module, dissected my phone and cleaned the couple spots that showed traces of water, and put it back together... and the speaker still doesn't work. So assuming there is nothing wrong with the replacement, there is probably nothing wrong with the original... and now I have no clue what to do.
I'm not generally real adventurous with my phone. It's not modded; still running the original OS that came on it from Sprint, but it's not under any kind of warranty or service agreement (and the indicator is now purple anyway.)
The internal speaker works and it vibrates. Microphone and camera are okay. Any suggestions? Please?? "I didn't answer my phone because I didn't hear it ring" is already getting to cause me problems.
There's a good chance that when your device took a swim something else may have been damaged. Did you make sure to check that all the connections were carefully placed, before connecting the new speaker ? Also you said that there were signs of water still in the device when you opened it. How did you dry the device ? Did you use Rice ? Or descant ? Most times just air drying the device does not do the job.
prboy1969 said:
There's a good chance that when your device took a swim something else may have been damaged. Did you make sure to check that all the connections were carefully placed, before connecting the new speaker ? Also you said that there were signs of water still in the device when you opened it. How did you dry the device ? Did you use Rice ? Or descant ? Most times just air drying the device does not do the job.
Click to expand...
Click to collapse
I did just air dry it. When I opened it up there was no actual water remaining, but there was a white residue around what I am guessing is the internal speaker. I used rubbing alcohol on that to remove it. All the ribbon cables are securely in place and while I'm not adept at circuit boards I don't see anything on the motherboard that would appear to be loose or damaged. I can put it in rice if you think it would make any difference at this point.
Yes. I would still suggest putting it in rice for a few days. Even at this point. Electronics and water don't mix well. Especially smartphones. I've seen devices still have some moisture trapped in them, even after three days of Air Drying. Although the rice may not solve the issue. It's worth a try. If that doesn't resolve anything. ODIN the Stock Tar. If that still doesn't resolve the issue, well then it's time to take it in, and have a repair center look at it.

[Q] Dropped My Galaxy S4 in Water. What next?

First off, I'd like to apologize for my first post to the forums being a stupid situation such as this one, but you know, it's noob friendly :laugh: Secondly, I'm in a pretty bad spot right now. Of course me being the idiot I am took my phone to the bathroom with me, I went to grab my shorts and little did I know, I left my phone sitting on them. When I pulled the shorts out the phone fell straight into the toilet (guess you could say my situation is pretty "crappy"). It was in the water for no longer than 10 seconds and I removed the battery and SIM card from the phone in no longer than a minute. The phone was not completely submerged, but it did fall top first. After my phone had been in the rice for an hour, my curiosity got the best of me. I wanted to see what would happen if I put the battery back in my device. When I tried to, I head a sizzling noise. Does this mean my phone or battery is "fried?" The red LED was still on the front of my phone so I'm led to believe that the phone is still working, but I'm not sure. Any tips will help. Thanks in advance!
You probably blew it up by putting the battery in.
You may get lucky if you dismantle the entire phone and let it sit in front of a small fan OVERNIGHT to dry properly.
Reassemble in the morning, good luck.
Pp.
PanchoPlanet said:
You probably blew it up by putting the battery in.
You may get lucky if you dismantle the entire phone and let it sit in front of a small fan OVERNIGHT to dry properly.
Reassemble in the morning, good luck.
Pp.
Click to expand...
Click to collapse
I was fearing that PanchoPlanet, I did what you said and just left it in the rice over night. This morning I went to put the battery back in and I no longer heard the sizzling noise, but the device would not power on. The LED on the front would alternate between purple, red, and blue. Not sure if this means anything.
Rice is not the best medium for total dehumidification, having all components out in stream of air is the only way to get rid of moisture.
This is coming from experience, salvaged my wife's phone and my nephews phone this way (Samsung S2 and S4). I may be worth giving it another try. Also make sure battery has a full charge, check it with a test meter.
Pp.
The battery in the phones today are internally fused, so if there is a heavy current demand above the fusing level, the fuse will open and the battery is then worthless. You might have had that happen and if you can, try having a friend or your carrier's store put the battery in a known working device and see if it powers that device up. You might have to get a new battery if it won't, however it does not mean that it was the only failure..... I'd dry the heck out of the phone and only then insert it into the phone. I used to dry devices that water entered like phones, watches, etc by leaving the device over a small wattage lamp, or have the device lifted a little above the bulb so that it won't melt anything and did that for a couple of days before trying to check if the device still worked. (I'm an elex tech) Good Luck! and hope that the electronic gods smile upon you!
Aloha!
I concur with bobolinko.
Pp.
UPDATE
Hey PanchoPlanet, bobolinko., thanks for the recommendations, I left the phone in rice and this morning I plugged it in to give it a last ditch effort, it powered on and is currently charging. I tried to boot it and it stayed on the "Samsung Galaxy S4" so I'm guessing that that has something to do with the battery. Regardless, I'm glad that the device powered on.

Moto Z Play was partially submerged in water, condition deteriorated, won't turn on

My wife dropped her Moto Z Play into a puddle and the bottom half of the phone was submerged. Initially the phone continued to work and she wasn't concerned, so she did not properly dry the phone off. Eventually the screen stopped working and she plugged it in before she told me about it. I dried the phone off as best I could, removing the cover and taking out the sim card. I placed it into rice, where it has been for about a week now. The phone will not power on at all, it makes no noises when plugged in (the phone usually makes a high pitched, very quiet tone when charging). The forward facing light does blink white when it is plugged in but it makes no other response. I do not know what that means and I have not seen anything about it at any forums. The battery is not removable. Any suggestions on what to do now and any explanation on what the blinking white light means? Thanks
same exact situation...
Same thing happened to a friends' moto z play this weekend when she was tubing at a local river. The battery had died so her's was not on when it hit the water and was only submerged for a few seconds. She dried it off best she could and plugged the charger in to see if it would charge. It just blinks the white light on the front three times and then the battery lightning bolt graphic displays momentarily and repeats this. Phone will not turn on as well. We haven't left it on the charger for any period longer than a minute or two. Found this thread, looking for similar situations hopefully for a solution.
FWIW - we did find this youtube video water testing the Z play and it seems as though this phone should be relative water resistant.
since i haven't made 10 posts I cant include url but if you enter watch?v=dxvLKskmkg8 after you tube dot com you can find that video. THIS IS NOT SPAM and very relevant to this thread.
Thanks for sharing @ABTF16 anyhow... Hopefully someone knowledgeable to this scenario will be able to provide an answer at some point in the near future.
ABTF16 said:
My wife dropped her Moto Z Play into a puddle and the bottom half of the phone was submerged. Initially the phone continued to work and she wasn't concerned, so she did not properly dry the phone off. Eventually the screen stopped working and she plugged it in before she told me about it. I dried the phone off as best I could, removing the cover and taking out the sim card. I placed it into rice, where it has been for about a week now. The phone will not power on at all, it makes no noises when plugged in (the phone usually makes a high pitched, very quiet tone when charging). The forward facing light does blink white when it is plugged in but it makes no other response. I do not know what that means and I have not seen anything about it at any forums. The battery is not removable. Any suggestions on what to do now and any explanation on what the blinking white light means? Thanks
Click to expand...
Click to collapse
Quite weird!
It passes the water test with no problem.
Speaker working fine camera working fine touch working fine.??
And in the video he said that the Motorola claims that it has advanced nano coating technology which can protect it from accidental spills or splashes.
Trust me, my Moto X Force went the same way
One second drop in water, it was upright and it was only the bottom inch and for less than one second as I immediately removed it, continued to work for the rest of the day but died in the evening and would not turn on
Sent to Moto and returned with 'unit beyond economical repair' along with a photo and half of the components were corroded
WTF!! one second in water
Don't get me wrong I love Moto's (I have a Z Play now) but they are rubbish if they even get moist
If your phone gets wet you are supposed to leave it off for at least a day in a dry area. I left mine in a hot car with leather seats. You need to let all the components dry out. You could achieve the same affect with a hair dryer.
Turning it on, or trying to charge it is no good idea.
Sent from my Moto Z Play using XDA Labs
ABTF16 said:
My wife dropped her Moto Z Play into a puddle and the bottom half of the phone was submerged. Initially the phone continued to work and she wasn't concerned, so she did not properly dry the phone off. Eventually the screen stopped working and she plugged it in before she told me about it. I dried the phone off as best I could, removing the cover and taking out the sim card. I placed it into rice, where it has been for about a week now. The phone will not power on at all, it makes no noises when plugged in (the phone usually makes a high pitched, very quiet tone when charging). The forward facing light does blink white when it is plugged in but it makes no other response. I do not know what that means and I have not seen anything about it at any forums. The battery is not removable. Any suggestions on what to do now and any explanation on what the blinking white light means? Thanks
Click to expand...
Click to collapse
I had accidently taken my MZP under a running tap and with the pressure the water went all the way inside my MZP but then at first it worked fine for 1 hour or less. Then it switched off automatically and started rebooting. I still managed to get it on then it started to show results like camera stopped working and fingerprint scanner stopped working. I shaked the phone and then removed the water which was remaining. Then I managed to switch it off and then put it in rice for 2 days. After that its working fine, only fingerprint scanner was not working but yesterday it started working and now everything is back to normal. Try isopropyl alcohol which is 99% pure alcohol and then dip your phone in and then put it again for 2 days in rice. I hope this works. However I just needed rice to do its work and mine worked. Hope yours work but if its damaged go to the service centre asap.
:good:

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