Headphone jack malfunctioning - Galaxy Note II Q&A, Help & Troubleshooting

The headphone jack of my GN2 began malfunctioning 2 weeks ago. When I plugged it in the phone, the music gets out from the left side, the other one is completely silent, only when I move the plug to an specific way inside the jack it works.
I have used 3 different earphones without success, however they're working in 2 other phones I've used.
Any suggestions? Thanks in advance
Enviado desde mi GT-N7100 usando Tapatalk 4

RonaldxD93 said:
The headphone jack of my GN2 began malfunctioning 2 weeks ago. When I plugged it in the phone, the music gets out from the left side, the other one is completely silent, only when I move the plug to an specific way inside the jack it works.
I have used 3 different earphones without success, however they're working in 2 other phones I've used.
Any suggestions? Thanks in advance
Enviado desde mi GT-N7100 usando Tapatalk 4
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Have you cleaned the headphone jack yet? Try blowing air in with a can (air filled can to clean pc, keyboard etc) It seems something is inside your headphone jack...

No. Don't do compressed air first. Use a good cotton swab and swab it out first. Sounds like part of your connection might be dirty. Use compressed air as last resort. If neither of those methods work, then you may need to replace headphone jack or go Bluetooth. If you've had your phone awhile may want to get the USB connection replaced too for hahas while your phone is opened up.
Sent from my GT-N7100 using xda premium

Related

Completely unfunctional headphone Jack

I haven't used any headphones for a couple months, just speakers, but today I went and plugged it headphones and the jack doesn't work at all, I've tried with 5 different pairs, there's not even a headphone symbol that shows up on the status bar. anybody else had this problem? I'm on stock bell Rom by the way.
Sent from my LG-P930 using XDA
Sometimes lint from your pocket can get stuck inside the headphone port. Try using a toothpick or small tweezers to pull it out if you can see some in there. It might be preventing the headphones from making a connection.
If that's not it, then I have no idea.
Cam R said:
I haven't used any headphones for a couple months, just speakers, but today I went and plugged it headphones and the jack doesn't work at all, I've tried with 5 different pairs, there's not even a headphone symbol that shows up on the status bar. anybody else had this problem? I'm on stock bell Rom by the way.
Sent from my LG-P930 using XDA
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Click to collapse
I sorta have that too, just push the headphone in and u should be fine. It may feel loose but if the headphone symbol shows up, you're good.
Sent from my LG-P930 using XDA
I've tried pushing it in as far as I can, makes the little click, but still no headphone symbol.. Worked fine before, not sure how it can just stop working.
Sent from my LG-P930 using XDA
drumist said:
Sometimes lint from your pocket can get stuck inside the headphone port. Try using a toothpick or small tweezers to pull it out if you can see some in there. It might be preventing the headphones from making a connection.
If that's not it, then I have no idea.
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Click to collapse
I'll try that in the morning.
Sent from my LG-P930 using XDA
I had headphone jack issues with my p930 as well, in the end I had to RMA my phone
996gt2 said:
I had headphone jack issues with my p930 as well, in the end I had to RMA my phone
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Click to collapse
Sorry, RMA?
Sent from my LG-P930 using XDA
Cam R said:
Sorry, RMA?
Click to expand...
Click to collapse
http://en.wikipedia.org/wiki/Return_merchandise_authorization

[Q] headphone jack issue

My headphone jack has started to act strange a few days ago. I can only hear out of one side and the otherside sounds kind of low. I thought it was my headphones so I bought a new pair but even the brand new pair does the same thing in my phone. I noticed if I push back on the base of the plug that goes into the jack and apply some pressure, it restores full sound to both ears. Has anyone had this issue? I figure it's hardware related and I need to take it into a Sprint store to be repaired/replaced. Any ideas?
soccerfreak17 said:
My headphone jack has started to act strange a few days ago. I can only hear out of one side and the otherside sounds kind of low. I thought it was my headphones so I bought a new pair but even the brand new pair does the same thing in my phone. I noticed if I push back on the base of the plug that goes into the jack and apply some pressure, it restores full sound to both ears. Has anyone had this issue? I figure it's hardware related and I need to take it into a Sprint store to be repaired/replaced. Any ideas?
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Yep, its hardware related. Its the physical connector.
Sent from my SPH-D710 using Tapatalk 2
If you have a cover on the phone, remove it and try again. I've seen covers interfere with the plug too.
Sent from my SPH-D710 using xda premium

Headphone Jack issues

I am facing headphone jack issues of late with my Note 2. I have tried many headphones and earphones in my Note 2 and only the left audio works. If I wriggle around the audio jack and if I put the wire in a certain position, then the right audio comes and again stops even if the wire moves slightly. Its very annoying that I have to adjust the cable all the time. It is most likely a hardware problem with the jack. Should I give it in the service center or is there anything that I can do ? I am rooted and using a custom ROM. Will they repair it under warranty, if I flash back to stock ROM and reset the counter ?
Thanks
I had this problem with my mp3 player. It's very frustrating.
This picture is from a mp3 player, but it's the same in our phones. I think something is broken inside the yellow cirkle.
I have the exact same problem. Its a shame bcuz Note 2 has been the best phone Ive ever hsd.
Try cleaning out the port with a Q Tip and compressed air. No liquids if it continues then I would have services. Before sending it in have the stock firmware with kernel and recovery. And test it after that before sending it in.
Sent from my GT-N7105 using Tapatalk 4
slicingtaco said:
Try cleaning out the port with a Q Tip and compressed air. No liquids if it continues then I would have services. Before sending it in have the stock firmware with kernel and recovery. And test it after that before sending it in.
Sent from my GT-N7105 using Tapatalk 4
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Agreed, a can of compressed air may end up costing you significantly less time and money!
Sent from my GT-N7100 using Tapatalk 2
Mine is doing this too, but only with certain cables plugged in. Those with a wider flat plug have the issue, where those with a smaller rounded plug do not. I am attempting to just get a cable for my headphones that have a smaller rounded plug, instead of getting the phone fixed, since it works with some. I think it is more an issue with not being able to push the plug entirely flush as the phone is curved, than with a defect in the contacts (though nothing would suprise me).
I've just sent my note 2 to Samsung (via Vodafone) to have the headphone socket fixed.
They refused because it was rooted It was still on stock Vodafone firmware and I forgot to unroot it lol
fz9999 said:
I've just sent my note 2 to Samsung (via Vodafone) to have the headphone socket fixed.
They refused because it was rooted It was still on stock Vodafone firmware and I forgot to unroot it lol
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Are you in the EU? If so, they can't refuse on those grounds..
Sent from my GT-N7100 using Tapatalk 2
Note 2 Headphone jack fix for me
I too had this same issue. I have figured it out. I could not get the headphone jack to work, cleaned it and everything. I thought my phone was done. Then I was changing out my sd card I noticed a screw loose. The one right between the camera and the flash. I tightened it up and sure enough the headphone jack works now!! Not sure if this will fix all of your issues but just thought I would throw that out there.
Mine eventually went out completely, so i ordered a new one on eBay for $6 US. It literally took 5 minutes to fix.
Sent from my SPH-L900 using xda app-developers app
toofank said:
I have the exact same problem. Its a shame bcuz Note 2 has been the best phone Ive ever hsd.
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I agree with you mate. The Note 2 is the best phone i have owned till date, and I don't want to send it to the service center just because of a small issue
slicingtaco said:
Try cleaning out the port with a Q Tip and compressed air. No liquids if it continues then I would have services. Before sending it in have the stock firmware with kernel and recovery. And test it after that before sending it in.
Sent from my GT-N7105 using Tapatalk 4
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Click to collapse
Thanks for the suggestion. Will try it out and if not, I have no option but to send it to the service center
djaudicy said:
I too had this same issue. I have figured it out. I could not get the headphone jack to work, cleaned it and everything. I thought my phone was done. Then I was changing out my sd card I noticed a screw loose. The one right between the camera and the flash. I tightened it up and sure enough the headphone jack works now!! Not sure if this will fix all of your issues but just thought I would throw that out there.
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Someone else mentioned this fix and have to try it out. Have to find the right screw driver
anahataray said:
Mine eventually went out completely, so i ordered a new one on eBay for $6 US. It literally took 5 minutes to fix.
Sent from my SPH-L900 using xda app-developers app
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Can you kindly send me a link ?
adytum said:
Are you in the EU? If so, they can't refuse on those grounds..
Sent from my GT-N7100 using Tapatalk 2
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Sorry for the thread hijack and thanks for the reply
I am in the UK and Vodafone were adamant that they (or Samsung?) wouldn't fix it because it was rooted. He then agreed with me that rooting my phone would in 'no way break the headphone socket' lol, still wouldn't repair it though
Do you have a link or anything that says EU phones must be fixed if they are rooted? I'm going to send Samsung a snotty email and it would be useful.
fz9999 said:
Sorry for the thread hijack and thanks for the reply
I am in the UK and Vodafone were adamant that they (or Samsung?) wouldn't fix it because it was rooted. He then agreed with me that rooting my phone would in 'no way break the headphone socket' lol, still wouldn't repair it though
Do you have a link or anything that says EU phones must be fixed if they are rooted? I'm going to send Samsung a snotty email and it would be useful.
Click to expand...
Click to collapse
One of many authoritative sources: http://matija.suklje.name/rooting-and-flashing-your-device-does-not-void-the-warranty-in-eu
It boils down to that the repair centre has to maintain warranty as long as they cannot prove that rooting is the direct cause to whatever problem you have.
Sent from my GT-N7100 using Tapatalk 2
krishelnino said:
I agree with you mate. The Note 2 is the best phone i have owned till date, and I don't want to send it to the service center just because of a small issue
Thanks for the suggestion. Will try it out and if not, I have no option but to send it to the service center
Someone else mentioned this fix and have to try it out. Have to find the right screw driver
Can you kindly send me a link ?
Click to expand...
Click to collapse
Here you go:thumbup:
Sent from my SPH-L900 using xda app-developers app
Cheers
djaudicy said:
I too had this same issue. I have figured it out. I could not get the headphone jack to work, cleaned it and everything. I thought my phone was done. Then I was changing out my sd card I noticed a screw loose. The one right between the camera and the flash. I tightened it up and sure enough the headphone jack works now!! Not sure if this will fix all of your issues but just thought I would throw that out there.
Click to expand...
Click to collapse
Exactly this. I was going to have to unroot , until I saw this. There is also another little screw to the right of the jack when looking at the back of the phone with the cover off. Check this one too. They were both loose on mine.
LOL I had a flat bladed jeweller's screwdriver I had pocketed at home for no reason. Saw this at the office, and VOILA. Fixed. Fate.:laugh:
/edit
This also seems to have cured the hissing audio problem when using the audio while charging with a USB, which according to Samsung "is normal".
headphone jack issues.
II bought my note 2 used. The headphone jack was broken when I bought it. I've had the jack replaced twice in the past month. It keeps going out. The sound turns to static but if I move the plug, it will work a little while. Is this a note 2 defect or did I just buy a bad phone?
nastyboy2 said:
II bought my note 2 used. The headphone jack was broken when I bought it. I've had the jack replaced twice in the past month. It keeps going out. The sound turns to static but if I move the plug, it will work a little while. Is this a note 2 defect or did I just buy a bad phone?
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Click to collapse
I got this issue just few weeks ago. I purchased a replacement audio jack, and installed it today. Not working. Then I tightened the screws a bit, and it worked! For a good ten seconds... and the issue remains.
Does anyone know the inner workings on this device? It seems to be a connecting issue. I tried adding some pressure around the audio jack area on top of the plastic cover, but it didn't help... The phone works just fine otherwise, and I happened to notice that the original headset volume rocker and microphone works but I can't hear anything!
i have this problem. nothing works
Having an interesting/annoying time with my n7105.
Dropped it one too many times, and the headhphones audio turned into a static hissing mess!
I found that by just smaching the phone against my knee or something solid, the audio would return for about an hour.
It got worse and worse and eventually I decided to fix it. I purchased a replacement audio receiver jack and installed it, but the problem still remains, so I'm unsure where the actual issue is occurring.
I found that by tightening a screw just below the audio jack, that it fixed the problem. I have to tension it just right... Too tight and the issue returns.
I think the issue must be with the connector on the motherboard, where the ribbon cable connects. I say this because the screw I'm tensioning to fix the issue sits pretty close to this, and would be pressuring this down and around.
So I'm not sure how I'd fix this without replacing the entire motherboard.
I'll crack it open again soon and have another dig at it.
---------- Post added at 10:33 AM ---------- Previous post was at 10:01 AM ----------
I've been doing a bit more research and found that someone may have already done the work for me.
I'll attempt this and report back with the result.
Post from Android Central forums
After my earlier rant I opened my phone and have managed to fixed my knee smacking problem. The problem was a bad ground between the screen and motherboard. I have added a picture of the two metal surfaces I cleaned (circled in yellow) to get the good connection back. These are not pics of my phone because it was apart obviously but it is the same phone. My sound is 100% crystal clear I believe the problem comes with dropping the phone and the connection going bad due to lack of enough screws in the area of the connection. I also ran the screw directly into the motherboard instead of through the plastic backing in the same area I circled. Stop smacking you're phones!!
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Click to collapse
Well I attempted half of this. I opened the phone up again and cleaned up the connections with some 100% Isopropyl rubbing alcohol (they had a bit of gunk on them).
Started putting the phone back together and cracked my screen. Hurray!
finished putting it back together and there's no improvement.
I'll pull it apart and place the above screw directly into the motherboard as instructed and see if that helps.
Will update upon completion.

[Q] Headphone jack got broken in my phone!

I was listening to music, then I was planning to go on my laptop. I unplugged the headphones and the tip broke and it's stuck inside of the phone. I tried using super glue, and doing other stuff, but I couldn't. I was thinking that can I use my speakers if the piece is still in there. Can I disable something to make the phone think that the earphones are not connected?
I had that happen to my iPod! Best thing is i took a tac and kept picking at it till it came out, unless i think you could take your phone apart otherwise I don't know any software fixes for that
Sent from my Nexus 4 using Tapatalk
Actually, its real easy and cheap 2 change the headphone jack, it comes with the speaker, on ebay the part is around 12-15$
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

Note 2 headphone jack issue

Hello All,
I have been having issues with my headphone jack. It started out with static on the headphone jacks and ended up becoming completely dead in a span of 2 months. Reading through many of the Google search results, I did what everyone suggested. Tightened the screws near the camera and then replaced the headphone jack assembly. I am still not able to make it work. The earpiece is working fine though. Any suggestions?
Sent from my GT-N7105 using XDA Premium 4 mobile app
Bump
Sent from my GT-N7105 using XDA Premium 4 mobile app
Have you tried different headphones?
Are they are plugged in all the way?
If you push the headphone plug in a direction perpendicular to the jack (try several directions), does it make it any better/worse?
I had issues with my headphone jack and I just replaced it today and it works perfectly. Are you sure the cable connecting the jack to the motherboard is connected completely? You could also inspect the connector on the motherboard to make sure the connector looks in good shape with nothing bent, etc. If all is well and you are confident the replacement was good, I would say your motherboard could be bad...which is a little strange since your earpiece is working and it uses the same connection.
I give mine a good smack against a hard object. Usually just below the camera lens, and under the headphone jack works the best. I know it sounds like I'm joking, but seriously, give it a shot. I suspect the root cause is probably a loose connector, but I've never cracked mine open.
mganapa said:
Hello All,
I have been having issues with my headphone jack. It started out with static on the headphone jacks and ended up becoming completely dead in a span of 2 months. Reading through many of the Google search results, I did what everyone suggested. Tightened the screws near the camera and then replaced the headphone jack assembly. I am still not able to make it work. The earpiece is working fine though. Any suggestions?
Sent from my GT-N7105 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Try tightening the screws on the back of the phone. I have heard it can fix the loose connection.
Send me a PM if you need a link
Atrix4G -> GN2 -> ?¿?¿?

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