Develop Bugs

[Q] GNex will not charge / USB Host not recognised

Hey all
Wonder if anyone can shed any light on what I think is a unique problem - in that I can't find anyone with the exact same issue.
Last weekend I took the SIM card from my GN to place in another phone I was trying out. The GN was powered back on and being used on WIFI as I was doing comparisons, shooting some video of the new phone with it etc.
Popped the GN in a drawer without thinking and left if powered on
(see if you can guess where this is going)
Messed around with the other phone for about 4 days, got my GN out of the drawer and went to put the SIM back in my GN.
1. GN would not turn on initially at all. No recovery, nothing. (solved)
Read some posts on XDA and elsewhere, people with similar issues mentioning a long (5min+) battery pull would wake her up. Dutifully I obliged and the phone did indeed wake up. However, battery was totally dead and phone shut back down.
2. GN will not accept charge from a wall charger when phone is on.
Whilst the phone seems to take a 'trickle' charge whilst powered off (battery charge animation is on), this is exceptionally slow. Took all night to get to about 50% charged to allow me to boot up and have a look around. Whilst the phone is powered on, it will not recharge. tried all sorts of official and other USB and mains cables.
3. When connected to a PC via USB, will accept charge, but error message notes that USB Device not reconised, troubleshoot? etc...
Phone won't mount. Status says it is charging over AC.
So what's up? I assume the battery died big time over the 4 days i left it. A have a new official battery in the post to resolve but... didn't anticipate the issues with USB connection etc. Worried the phone might be partially bricked/borked/knackered.
Phone is GSM 16Gb currently on 4.0.2 and totally stock. So no tinkering to date has caused this. Only event that proceeded the issue was the full battery drain.
Any hints / tips / info / moral support gladly accepted.

Really sounds like you're phone was already borked, just waiting for the right time to tell you. You might've hurt it's feelings.
Sent from my Galaxy Nexus using XDA App

Sounds like it's emotionally scarred from being abandoned for another phone and left in a cold dark danky drawer for half a week.
Have you tried reinstalling the USB drivers?
Also could try factory reset as well as try unlocking it and relocking. Worst case, send it in repair, just tell them it's heartbroken.

Heartbroken, I like it... Worse still I was testing out a Windows Phone. What a phone philanderer I am.
The drawer was nice and dry though I assure you.
How would I install USB drivers?
Sent from my Galaxy Nexus using XDA App

GringoMonkee said:
Heartbroken, I like it... Worse still I was testing out a Windows Phone. What a phone philanderer I am.
The drawer was nice and dry though I assure you.
How would I install USB drivers?
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
Assuming you're on a windows since you called it a PC..
Try and see if windows can install it for you.
Go to Start > Run > Enter "device installation" in the search > select "Change device installation settings" > Select "Install driver software from windows update if it's not found on my device"

Many have seen this type of problems, see http://forum.xda-developers.com/showthread.php?t=1427539
It's a hardware issue, but is fixable if you want to change the USB port yourself

Thanks.
Then post you link to seems to be about 'phantom' charging when no cable is connected. This is the opposite in a way - it won't charge when turned on at all.
New battery arrived today. No change. Device still trickle charges when powered off, but doesn't charge on mains power, and still will not recognise when plugged into an XP or Linux machine.
Gonna try a factory reset and will update.
Let me know of any ideas and or people with the same issue. I'm still of the opinion I haven't seen a thread with this same issue. Would be happy to be corrected.
Cheers

Well, a factory reset did nothing...
Stuck...

If you read the thread, many have had this exact problem, including myself. For me the phantom charging happened a while after it refused to charge.

What the actual ****...
I just tried what can only be described as the 'toothpick trick' : pushing down the connector nub inside the USB port on the phone et voila, now acting as normal.
I can only describe that as a really ****ty example of workmanship from Samsung.
And it would be after I reset the device as well.
Do you think this one's a definite hardware issue / defect? Seems a crazy thing to happen.

I had the same problem and search as I might, I could find no solution and had to send it in for repairs. The good news is, if you send it directly to Samsung (and dont go through your carrier), they were really fast about it and I had my phone back within a week

Lol, I was the one figuring out the toothpick trick I ordered the phone from clove.co.uk the first week it was released, and had this issue haunt me after a few weeks. As I'm in norway, I was not looking forward to sending it in, so tried to fix it myself. I tried "everything", including short circiut some pins in the plug on purpose, but what finally fixed it for me was to buy a OEM USB Charging board on ebay and replace it myself.
I know, really ****ty QA at Samsung.

Not looking forward to sitting and waiting to see if this is a recurring issue.
How much of a job is replacing the board on the phone?
Sent from my Galaxy Nexus using XDA App

Not that hard. The phone is easy to pick apart, and you can just "plug" in the new card with two simple connectors.

Turns out it is a recurring issue.
Is this the sort of thing that would be classed as due a replacement phone?
Sent from my Galaxy Nexus using XDA App

zoolake said:
I had the same problem and search as I might, I could find no solution and had to send it in for repairs. The good news is, if you send it directly to Samsung (and dont go through your carrier), they were really fast about it and I had my phone back within a week
Click to expand...
Click to collapse
I am having a very similar issue that I believe is hardware. Sometimes charges, sometimes won't. BUT it will not be recognized through USB on my PC so I can not flash stock images unroot and lock the bootloader back up. Where you completely stock and unrooted before you sent it in to samsung? I have to find some way to get it back to stock so I can get get this fixed...

chuckdz3 said:
I am having a very similar issue that I believe is hardware. Sometimes charges, sometimes won't. BUT it will not be recognized through USB on my PC so I can not flash stock images unroot and lock the bootloader back up. Where you completely stock and unrooted before you sent it in to samsung? I have to find some way to get it back to stock so I can get get this fixed...
Click to expand...
Click to collapse
Yes, I know there are many topics on this, but mine is a little different, and this appears to be the most current thread.
I have a galaxy nexus that I got from Google IO last summer. It has worked great until last week. It stopped taking a charge. When I would plug it in with the same plug I have used for months, it would show the lightning bolt, but not charge. I tried the toothpick thing but no luck and ended up breaking the usb port. So, I bought a replacment usb board off ebay and installed that. Now, when I plug the phone in, still no charge, but my computer does recognize the phone.
Then after the 4.2.2 update, I no longer see the lighting bolt, but it still does not charge. I have been charging the battery at night. I cut off the end of a usb cable and use electrical tape to tape the two stripped wires to the battery. But that only provides an 80% charge and doesnt last the whole day.
1) Not a usb port issue, but might be a motherboard issue?
2) Not a toothpick fix
3) Maybe a software issue?
4) Maybe time to buy the Nexus 4?

GNEX Tweaking out Help!!

Whenever I plug my gnex into charge recently the screen goes crazy and starts opening random things and **** and locks up its like someone is tapping on it furiously but when I unplug it from charging it starts acting normal again wtf is going on
Sent from my Sprint Galaxy Nexus CDMA using Tapatalk

Wipe clean and reflash if your on a ROM. It may be an app or corrupt data. If it persists you'll need to go back to stock. And see if you have a defective handset.
Sent From My Sprint Galaxy Nexus via XDA Premium

mkeller96 said:
Whenever I plug my gnex into charge recently the screen goes crazy and starts opening random things and **** and locks up its like someone is tapping on it furiously but when I unplug it from charging it starts acting normal again wtf is going on
Sent from my Sprint Galaxy Nexus CDMA using Tapatalk
Click to expand...
Click to collapse
its your charger. use a different charger, youre current one is messed up. ive seen this happen with many different phones.

mkeller96 said:
Whenever I plug my gnex into charge recently the screen goes crazy and starts opening random things and **** and locks up its like someone is tapping on it furiously but when I unplug it from charging it starts acting normal again wtf is going on
Sent from my Sprint Galaxy Nexus CDMA using Tapatalk
Click to expand...
Click to collapse
Are you using the stock charger? If not make sure you are. Maybe purchase another charger and see if that is the issue?

BigBake88 said:
Are you using the stock charger? If not make sure you are. Maybe purchase another charger and see if that is the issue?
Click to expand...
Click to collapse
+1
Sent from my i9250

Sounds like liquid damage to the charger or charging port to me. Check both for anything green/white/chalky looking on the gold contacts.

[q] help me please serious problem

So I've had a my Galaxy Nexus for some time now. I'm rooted and I was running AOKP with absolutely no issues what so ever.
Then out of the blue my phone wouldn't charge when it was turned on, so I had to power down to charge. When this finally stopped and I actually COULD charge while powered on, when I would disconnect from the wall outlet the phone would continue to display the bolt icon and say charging - an issue which I could never solve.
Then the next day the Power Button stopped responding all together and the screen would not power down because I have settings configured to keep the screen on whilst charging, and as the phone was under the illusion it was still charging this meant the screen would never turn off. Other than those two issues the rest of the phone worked perfectly.
But eventually constant powering of the screen whilst ACTUALLY off charge killed the battery. So, obviously, I plugged it in. And all I get is the white charging indicator of the large battery and the bolt inside, I cannot boot beyond this because of the irresponsive power button but the animation shows me that the battery is charging and I imagine it is full at this point.
Reading through some forums online for the past few days a reoccurring suggestion appeared to be unscrewing the back and checking the connections to the power button - but upon trying this I managed to get out 5 of the 6 screws and unfortunately failed and rounded the final one off.
I really need help you guys. My phone is my life and on it at the moment are lots of important files. Any suggestions are appreciated greatly.
I'm only worried to send the phone to either Samsung or my Carrier because it is rooted and because of the rounded screw, surely my warranty is voided now? and I can't unroot because the power button is dysfunctional. The only good thing I think is that the fact I see the charging indicator tells me that the phone is not bricked, but how can I get onto it without a power button?
I only need the phone booted up so that I can restore my data and at least attempt to unroot. HELP PLEASE HELP!

Try to boot into recovery by pressing the power bottom and both volume up and down. And try a fresh install of the ROM also try not using the keep screen on feature as it uses a lot of battery and takes longer to fully charge. And you can burn the screen with that feature turn on.
Sent from my Galaxy Nexus using Tapatalk 2

nandroid?

nativi said:
Try to boot into recovery by pressing the power bottom and both volume up and down. And try a fresh install of the ROM also try not using the keep screen on feature as it uses a lot of battery and takes longer to fully charge. And you can burn the screen with that feature turn on.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
My power button isn't responding. All that happens is when I connect it to power I see the white charging indicator - tells me its not bricked - however, a couple of times I've help the power button trying to boot it and it boots into ODIN MODE but then where its says start and points to the power button, I press it and nothing. It's totally irresponsive about 99.99999% of the time:/

When ever you start having issues with a ROM it could be an app or a setting in the ROM features causing issues a fresh install can sometimes fix it. I would keep trying to see if you can boot in to the recovery and flash something. With one screw being mess with I can see Verizon charging you for a replacement unless you have the extended warranty. Which is still 100 $ to use. Good luck.
Sent from my Galaxy Nexus using Tapatalk 2

sonikot said:
nandroid?
Click to expand...
Click to collapse
That would mean booting would it not? I have no power button:/ I just need the phone to boot, that's all. I can get some vital data from it then and send it back

If you can get it to be recognized by USB
adb reboot bootloader
From there follow the guides to get back to stock via fastboot once you get back stock
fastboot oem lock.
Then try warranty if your problems still exist.
Sent from my Galaxy Nexus using xda premium

Beamer9408 said:
If you can get it to be recognized by USB
adb reboot bootloader
From there follow the guides to get back to stock via fastboot once you get back stock
fastboot oem lock.
Then try warranty if your problems still exist.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Does the phone not have to be booted to be recognised by USB? Plus I'm running a Mac, I know you guys hate Macs

I actually have the same problem. Running the blackice ROM. I absolutely love the ROM but i have to keep switching chargers and/or hoping it will charge. Had to take battery completely out and put it on one of those wall things. Have done a compete wipe and reinstall but didn't change. It's not charging when plugged in but it's not charging either. Just goes from discharging to not charging in the about phone stats..
Sent from my Sprint Galaxy Nexus CDMA using XDA

JediNinjafication said:
I actually have the same problem. Running the blackice ROM. I absolutely love the ROM but i have to keep switching chargers and/or hoping it will charge. Had to take battery completely out and put it on one of those wall things. Have done a compete wipe and reinstall but didn't change. It's not charging when plugged in but it's not charging either. Just goes from discharging to not charging in the about phone stats..
Sent from my Sprint Galaxy Nexus CDMA using XDA
Click to expand...
Click to collapse
The phone is charging, I just can't get it to boot due to the power button not working. I just mentioned all of the symptoms for the sake of being detailed to get the best help

Before all that was is just randomly powering off and rebooting? Mine did that yesterday a few times before the charge issue. at the moment mine says "charging usb" earlier it was "not charging" and "charging ac" an using the original cord. I'm asking because now I'm all worried I'm going to be having same issue as you. like symptoms ya know? I hope not because i have FINALLY found a ROM i love. And I'm a serial flasher lol
Sent from my Sprint Galaxy Nexus CDMA using XDA

do you have usb fast charging enabled?

JediNinjafication said:
Before all that was is just randomly powering off and rebooting? Mine did that yesterday a few times before the charge issue. at the moment mine says "charging usb" earlier it was "not charging" and "charging ac" an using the original cord. I'm asking because now I'm all worried I'm going to be having same issue as you. like symptoms ya know? I hope not because i have FINALLY found a ROM i love. And I'm a serial flasher lol
Sent from my Sprint Galaxy Nexus CDMA using XDA
Click to expand...
Click to collapse
Yeah, on the AOKP it would do random quick reboots, going straight from the Pink AOKP Unicorn then back into the OS. Quite annoying

IINexusII said:
do you have usb fast charging enabled?
Click to expand...
Click to collapse
i don't think so

So I have not even got my nexus yet but have been watching the forums (as it comes tomorrow) but I have noticed this happening to a lot of nexus phone where it won't charge or boot like this are they related ????they all seam to be out of no where every thread says the same thing just one day my phone turns off and doesn't work
Sent from my HTC Sensation 4G using Tapatalk 2

dislplin01 said:
So I have not even got my nexus yet but have been watching the forums (as it comes tomorrow) but I have noticed this happening to a lot of nexus phone where it won't charge or boot like this are they related ????they all seam to be out of no where every thread says the same thing just one day my phone turns off and doesn't work
Sent from my HTC Sensation 4G using Tapatalk 2
Click to expand...
Click to collapse
I would recommend it - since Christmas this is the first problem I've had

ajrennie_GNex12 said:
My power button isn't responding. All that happens is when I connect it to power I see the white charging indicator - tells me its not bricked - however, a couple of times I've help the power button trying to boot it and it boots into ODIN MODE but then where its says start and points to the power button, I press it and nothing. It's totally irresponsive about 99.99999% of the time:/
Click to expand...
Click to collapse
If it boots into ODIN mode and you're _just_ pressing power, that means you probably have an error where it thinks your VOLUME DOWN button is being pressed, not the power button.
You have to do a battery pull to get out of ODIN mode, btw.
Let us know: what happens if you boot into ODIN, pull the battery, and then just boot up pressing power....

No one else sees the trend ?
All of the people having this issue are running AOKP (or a kang of it(blackice)).
Funny how that works eh ?

n2ishun said:
No one else sees the trend ?
All of the people having this issue are running AOKP (or a kang of it(blackice)).
Funny how that works eh ?
Click to expand...
Click to collapse
Yes I saw that too subscribe should submit to there bug tracker
Sent from my HTC Sensation 4G using Tapatalk 2

m.is.for.michael said:
If it boots into ODIN mode and you're _just_ pressing power, that means you probably have an error where it thinks your VOLUME DOWN button is being pressed, not the power button.
You have to do a battery pull to get out of ODIN mode, btw.
Let us know: what happens if you boot into ODIN, pull the battery, and then just boot up pressing power....
Click to expand...
Click to collapse
I've never been able to replicate this boot, and holding VOLUME DOWN doesn't do anything either

galaxy nexus screen turning on from nothing

Hey i just have a problem with my galaxy nexus. The phone just turns on it's screen without me doing anything...it just turns on saying it's charging but but it's not actually. No usb connected,what should I do???

calinoii said:
Hey i just have a problem with my galaxy nexus. The phone just turns on it's screen without me doing anything...it just turns on saying it's charging but but it's not actually. No usb connected,what should I do???
Click to expand...
Click to collapse
Maybe one of your app has a problem with notification.
I had this, each time dropsync notify, the screen turn's on. The developer has published a new version and i have no problem now.

It's about the "charging battery" status,that's why it gets turned on,in fact the phone is not charging

calinoii said:
It's about the "charging battery" status,that's why it gets turned on,in fact the phone is not charging
Click to expand...
Click to collapse
Maybe Google included the fix for it in the 4.2.1 update. Another idea is to reflash and hope that it won't come back.

I had everything stock for like 5 months and even then it was doinght that thing,last week I rooted it and installed custom roms and kernels in the hope that maybe it will be fixed...still no even with the 4.2 update with stock kernel...i think it's something hardware not software:-/

Sounds like your charging controller is going bad. You could try bend the pins in the USB port upward slightly with a toothpick or similar (turn off your phone and take out the battery before you do).
Swype'ed on my CM10 Galaxy Nexus

Herman76 said:
Sounds like your charging controller is going bad. You could try bend the pins in the USB port upward slightly with a toothpick or similar (turn off your phone and take out the battery before you do).
Swype'ed on my CM10 Galaxy Nexus
Click to expand...
Click to collapse
your method works !!!
would there be chances that the metal part might break?

Phone will not charge / freezes when plugged in

Hey guys,
I just upgraded to a Note II from a Captivate. I've had it for about month completely stock, in the last I'd say 3 days I've been having this really frustrating problem. Whenever I go to charge the phone, it will charge for only a second or two and stop. Sometimes it will go back and from charge, stop, charge stop. But also when this happens the phone freezes up. If I have low battery, every time it stops charging that window pops up stating low battery, but I can never close the window because the phone is frozen. The back and menu haptic buttons will not work as well, the only option is to use the physical home key. I have to restart it several times to get it to charge, and make sure the screen turns off since sometimes it won't.
Has anyone else had any trouble like this? Any advice would be great. Thank you!

Factory reset

This sounds like a physical defect to me, the note 1 was plagued with it. Have you tried wiggling the cord in the slot?
Now that I reread your post I would be taking that device into where you bought it and have them document the issue. Since your stock this is an easy process and having it documented at the local retailer will (according to att customer service) increase your chance of getting a new device over a refurb.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2

I tried a Factory Reset, I plugged the phone in right after and didn't have any problem so I thought okay maybe that did it. Went through the rest of my day without trying again. Now, trying again before bed only to find that when I plug it in now, it charges for a second, stops, then brings up the notification that the dock has been attached. I'll be taking it back to At&t tomorrow and will report my findings. Thanks for the help thus far.

Dr3amCast said:
I tried a Factory Reset, I plugged the phone in right after and didn't have any problem so I thought okay maybe that did it. Went through the rest of my day without trying again. Now, trying again before bed only to find that when I plug it in now, it charges for a second, stops, then brings up the notification that the dock has been attached. I'll be taking it back to At&t tomorrow and will report my findings. Thanks for the help thus far.
Click to expand...
Click to collapse
Let us know how it goes
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2

I had this exact same problem, and i wasn't stock. I believe its an serious issue that needs to be Looked into by Samsung
Sent from my SAMSUNG-SGH-I317 using xda premium

Iv seen some other people with this issue...its verry bad for the mother board when ur phone connects and reconnects to the power supply.. good luck guys
Sent from my SGH-I317 using xda premium

Tried a different usb cable and/or different AC outlet (not a power strip)?

escabar said:
Tried a different usb cable and/or different AC outlet (not a power strip)?
Click to expand...
Click to collapse
Was having a similar problem with mine. Okay usually when I would charge it it would stop and then restart. Additionally, I noticed that I could not connect to any computer or USB on the go devices as it would not recognize them. In the end I went with my Samsung phone to the service center near me and they repaired a defective module for the USB port on the spot. Now it works like brand-new.

Honestly this sounds like a bad cable. A dirty in port in the phone. Or a wet connection. Try using rubbing alcohol and qtips or smaller cleaners. Give it a couple minutes to evaporate when done. If that doesn't fix it your phone has internal issues. Stock. Triangle away. Ask for a replacement. Will be fulfilled. Especially if problem is provable.
Sent from my GN2 using XDA app.

I apologize for the delayed reply. I waited for the phone to do its charging fit at home before taking it to AT&T....twice...I went to two separate stores because both are so close to me, and BOTH times the phone did not do it while charging in their store. I told them I have been using the Samsung charging cable and block, along with some other from different android phones, and all were giving the either stop / start charge with freeze, or the stop/start charge, "dock is connected," freeze. They told me it must be a bad block, and that the other chargers I am using aren't providing enough amps, hence why the phone gets crazy. I just thought to myself, you've got to be kidding me. So I went back, stopped using the block I got with the phone, I found my girlfriends usb power adapters from one of her old Apple devices (...I know right..) and used that along with the Samsung cable. So far, I haven't had a problem with it. I also tried my neighbor's charger from her S3, and that worked fine when I tried it. The phone does still do the described problem when it's plugged into other chargers, even my car charger. I might try cleaning the port itself as suggested and see if that does anything. Also was suggested by the AT&T rep to get a charger that's "high amp," so I'll give that a try as well. It just doesn't seem normal to have to go through all of that trouble though, I don't think Samsung would make their phone not be compatible with other micro usb charger devices?

All u need is 2000mah. (2amps)
Sent from my SGH-I317 using xda premium

twanskys204 said:
All u need is 2000mah. (2amps)
Sent from my SGH-I317 using xda premium
Click to expand...
Click to collapse
2 amps isn't very popular yet
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2

Where I am it is........I just got a new car charger yesterday

Its not the block, it is a defect with the phone, believe me.
Sent from my SAMSUNG-SGH-I317 using xda premium