Hi all,
I have been having the issue when people try to call me they can not hear me on their side. I can hear them fine. I would have to call back in order to talk. I've did a couple of factory resets and that didn't help. Finially I went to a Sprint store and after about two hours the phone came back that there was nothing wrong. I couldn't get a new phone with the insurance since the tests passed. Frustrated, I called Sprint and they said I could get a new one but it will cost up to $400. They suggested to go to another Sprint store and they might find out what's wrong.
I googled the issue and found many people accross multiple phones having this same issue. Some suggested to update the PRL. I tried that and it didn't work. My wife has the Note 2 also and she was on the same PRL as I was. 2000.
For the heck of it I signed on to google voice and removed my phone. Once I did, my phone came on and it updated the PRL. (Still 2000).
I had multiple people call me and everyone could hear me.
It's been two days now and all is still good.
So if anyone out there is having this issue please try the removing your device from google voice and please respond to let me know it works for you also.
Now if anyone could help me with my weak WIFI reception I would be grateful.
Randy
Related
hey guys
i have a problem with my tp2. basically when i make a phone call to someone theres a 50/50 chance they will hear my voice, when i talk they cannot hear me but i can hear them. ive noticed on one occasion i hung up, walked outside and they could hear my voice that was a once off. I have recorded my voice and played it back so the mic works, i have put my phone on loudspeaker to no avail they still cant hear my voice, i have tried to connect my headset but still the same outcome. I am confused as to whether this is my handset or my network and has been f***kn eating at me. i got this phone for no more then two weeks and its doing and for a phone that costs outright $1200 here in Australia which isnt cheap and for it to do this so early i find ridiculous. Can anyone help me? any help would be appreciated. i would take it to a repair centre but its decently far from my area and dont want to get it fixed for no reason if its network related. Cheers.
I just had the same problem, but I've been "tweaking" mine today and trying out some of the tweaks from this board so that may be my problem. I just called got through the phone menus fine and when I got a live person finally, they heard about 30 seconds and then they couldn't hear me anymore but I could hear them. When I tried calling back, they couldn't hear me at all.
Hello all!
I've had this issue since I rooted my phone (with NAND unlock using Toast's method) back in the beginning of June. I noticed this issue IMMEDIATELY after rooting since my girlfriend is on AT&T. Recipients on AT&T can receive my SMS just fine, but I cannot receive theirs (I have tested multiple phones on their network)! Other carriers seem to work just fine as I have tested most of the popular ones although haven't tried T-mobile, could it be a "my phone versus GSM" issue?
I have wiped and factory reset my phone numerous times, used multiple roms including the rooted stock 1.32-1.47, OMJ's 1.4-1.7, and currently am on Baked Snack 9.6. Out of an act of desperation, I accepted the 1.47 OTA update before root with no avail. After all of this I have noticed one thing staying the same... The PRI Version 1.34. I know there is no current way to update this back to the stock 1.40, and too be honest am not really sure if this could even be the underlying cause of this issue because what does roaming have to do with receiving SMS on my home network? I've had multiple people tell me that they have had no such issues, and searching the boards shows me that this is definitely an isolated issue.
If anyone has any advice, information, or even has this issue as well please let me know! Any help will be greatly appreciated!
Call Sprint, sounds like a network issue, not a phone one.
--Swyped from my EVO using XDA App.
After over a week of dealing with Sprint...
drmacinyasha said:
Call Sprint, sounds like a network issue, not a phone one.
--Swyped from my EVO using XDA App.
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Well, after several phone calls and tickets later, I have now found out that the AT&T messages aren't even hitting Sprint's gateway (the front door of data). It's odd because the tech rep is able to see my messages out, but not able to see the ones sent back. This leads me to believe that it is in fact a network issue, and has absolutely nothing to do with my phone. He clarified that even if my phone was broken he would still be able to see the messages at the gateway, but they aren't even getting there. There is nothing more that Sprint can do because they can't reference something that doesn't show in their systems; so I'm being forced to call AT&T... I have already gotten the run around from both sides stating, "well it's definitely an issue on their network".
I'm not really sure what else to do, it just seems so strange that the very same day I rooted my phone, I stopped being able to receive their messages. The only thing left for me to do is try and get a replacement phone? and if I do that, do I root my phone again and risk being burdened by this issue again? I know one thing's for sure, after having a rooted phone for almost a month and a half, there's no way I'm staying stock!
Getting a new phone won't help you, it's definitely AT&T's network, or whoever owns the bandwidth connecting their (AT&T's and Sprint's) networks. Simple as that.
drmacinyasha said:
Getting a new phone won't help you, it's definitely AT&T's network, or whoever owns the bandwidth connecting their (AT&T's and Sprint's) networks. Simple as that.
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Thank you drmacinyasha on your quick replies!
I'm hoping to get my girlfriend's account information soon so AT&T will actually help me; I'm just worried that they will say the same thing Sprint has told me. I know it's as "simple as that" to state where the problem obviously lies, but I'm not sure how simple it will be to get a hold of someone who will actually be able to fix it.
My girlfriend is able to send SMS to other people on Sprint just fine, so I'm confused by the fact that this has only happened to my number.
Ok this was a blast from the past for me last night, I remember this happening on my Mogul. My evo was lying on the counter charging, the phone rang and while it was still ringing I could clearly hear the person calling talking to someone else with them before I even picked up the phone to answer it.
Does it still count against your minutes if you don't answer the phone?
I was thinking about if this was possible a couple weeks ago, I don't see why it wouldn't be, just have to activate their mic when they call.
This happened all the time on my touch pro 2 with energy rom glad no one was talking crap before I picked up.
MzChiChi»» Coming from my Evo 4g with Tapatalk Pro
That's actually kind of cool - I wonder if someone can build an app that would do this intentionally.
It's not actually that cool. This happens to me. It's quite annoying when the phone is on silent or vibrate and I'm in a meeting at work and get a call and all of a sudden you can hear people talking. Not good.
I've narrowed this down in my case to it being an issue with receiving calls from the AT&T mobile network. All the calls I've received that do this are from AT&T users or Net 10 users (which are using the AT&T network). No issues with calls from other Sprint users, Verizon, etc. As of now, Sprint hasn't been able to offer a fix.
Anyone else had this problem? Any resolution?
Oh, and I have an Evo. Bought it on launch day from Radio Shack.
I have this problem too, I guess I have to send the phone to RMA. Tried with different ROMS (official), still the same.
Well, I have flashed the 3.14 ROM official WWE and seems the problem is gone now. Check it please and reply .
I was wondering if a different radio would work better? If anyone had any input please get back to me, because this is annoying
Sent from my Galaxy Nexus using Xparent ICS Blue Tapatalk 2
well, it depends on what radio you are on. We can't answer that for you. You would have to flash the radio to find out. Some have had luck with the latest radios, while others have not. Supposedly, there is a firmware update coming from Samsung on the 22nd to fix these issues. We'll see. Another way to fix your issues is to go to a Verizon store or call them and politely complain until you get them to send you a new one. If you are within your 14 day return period, just take it in and exchange it until you get one that works properly. Fortunately, I haven't had any problems with mine.
I was having absolutely horrible service as you are...call Sprint and tell them your calls are dropping, texts aren't going though and nothing works and they'll walk you through how to reset it...I did that today after wasting 3 hours at the Sprint store only to be told "there was a network /tower problem", which there wasn't...called Sprint, talked to one of the techs & he straightened everything out.
So, the update that Samsung is going to roll out, it will work on a rooted phone? Yes, I've read that the new radio is working for some people. Thanks for the reply
Hi, I'm looking for some help here with an issue my wife and I both have with our phones. My wife and I are the Proud owners of the Samsung Galaxy S2 phones UNROOTED. I have the Data plan and she does not. In the past 2 months or maybe since the begining of Sept. we both are haiving the same thing happen. When making or receiving calls (both in Wifi and T-mobile networks) we can't hear the person on the other end. We have to hang up and call them back (with success) on the cell or house phone. They let us know, they can hear us fine but we can't hear them.
This happens on all Landlines and Cell lines that we call or get call to our cell. I have contacted T-Mobile and they can't find anything on their end. I have done a Factory Reset on Mine and it still happens.
2 weeks ago, some weird things were happening to both our phones on the same day. with this being one of them. I plugged my phone into Samsung Kies and there was a Device Firmware update. So I updated to the ANDROID VERSION: 4.0.4 BASEBAND: T989UVLH1, and after update, I Reset phone to Factory Reset Settings and that seemed to help with alot of the freezing we had. But the phone call issues still happen.
I also have noticed, that now we periodically loose the Network connection. I can be sitting on the couch with a 100% Wifi coverage and not move an inch. I would dop my connection and the call and still have wifi coverage.I will also contact Samsung to see if it has something to do with any patches or updates. But for now, I am lost for ideas.
I was wondering if anyone else is having a similar issue or the same issue..or id anyone has a fix for this?
If it's happening to your landlines too, it's definitely an issue with T-Mobile and not your phones. You either got a noob customer service rep or a tech that didn't know what he/she was talking about. I would call again and speak with a technician, they should, at the very least, reset your service!
Bluntified said:
If it's happening to your landlines too, it's definitely an issue with T-Mobile and not your phones. You either got a noob customer service rep or a tech that didn't know what he/she was talking about. I would call again and speak with a technician, they should, at the very least, reset your service!
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Thanks for your reply!
I have, since that post, gotten a new SIM card and although I only made and received a few calls, all of them were a success so far.But it is still too early to tell as this issue happens randomly. It also has been pointed out that there are others that have this similar issue and they are blaming it on the software. Which can be found here: http://androidforums.com/samsung-ga...hen-dialing-out-sometimes-not-connecting.html
I am hoping that is was my SIM card. But if it's not, and it does have to do with something with the OS Firmware version, I might consider Reverting backwards to the original ROM of SGH-T989_TMB_T989UVLDE 2.3.6. But for now, I will continue to test this SIM card out...
I'll keep you posted!