I have searched all over and can't find the direct link for the OUYA rma form. I know that the usual M.O. is that they respond to a support request by emailing a rma form to be completed. I'm fairly certain that someone direct linked to it a while ago, but i cant find it.
The right side digital trigger spring has collapsed. This is the second controller I have had to rma, and I have less than 30 warranty days left.
If anyone can post a link or the file I'd greatly appreciate it.
Here's the form I was linked to for my RMA
https://docs.google.com/forms/d/1r1DcerC2Mq0KEovCR45s78u1-mhBbWxwapS6OI4iRsw/viewform
Related
Hi guys,
Some of you may have seen my other thread. Basically, I can't boot my phone into recovery due to a broken volume down button and so I'm looking to get that button repaired. Can anyone advise of either a good Desire HD repairer in Melbourne, or elsewhere in Aus that I can mail too? It's an industry with a lot of sharks and dodgies, so I was hoping someone on here might have dealt with a good crowd and could pass on a recommendation. I'll certainly post my feedback after dealing with them for everyone else too.
Thanks in advance.
Ethicistabdiel said:
Hi guys,
Some of you may have seen my other thread. Basically, I can't boot my phone into recovery due to a broken volume down button and so I'm looking to get that button repaired. Can anyone advise of either a good Desire HD repairer in Melbourne, or elsewhere in Aus that I can mail too? It's an industry with a lot of sharks and dodgies, so I was hoping someone on here might have dealt with a good crowd and could pass on a recommendation. I'll certainly post my feedback after dealing with them for everyone else too.
Thanks in advance.
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Click to collapse
A broken volume button can be annoying but there are many other ways to get in to recovery if that's the only reason for getting it repaired.
You could download 4ext recovery control app. There's an option to boot in to recovery from inside the app, and you can even use the new touch recovery so there's no need to use the hardware buttons.
Or if you're comfortable with adb commands, "adb reboot recovery" works.
As for phone repairs, I used Phone Doctor and they were really good. But i'm in Sydney. Not sure if they have a store in Melbourne.
http://forum.xda-developers.com/showthread.php?t=1445357
There's the original thread discussing it.
Believe me, sadly it seems the only option I'm left with. It appears USB debugging was turned off, I can't get the phone to do much via USB cable. I've tried ADB reboot recovery - no dice, it doesn't see the device. Probably should have been clearer in my original post that it's not just about not being able to boot into recovery, that in of itself wouldn't bother me, if my phone wasn't in a boot loop . Therefore I'm guessing it might be too late for the stuff you advise.
I'll have a look at the things you mentioned but yeah, nothing else has worked so I think it may have to go down the hardware repair road. If you can advise anything you think might work in the phones current state though, I'm all ears and I would be as grateful as all get out.
Cheers for the Phone Doctor tip. What are their prices like? Cheaper is obviously better, though I don't mind paying a bit extra to avoid dodgies. Some of the reviews I've seen for mobile repair places on google are frankly scary! Don't suppose you mean these guys? http://www.fonedoc.com.au/repairs.php Similar name.
Just posting two of the quotes I've received in case they're of use or interest to someone down the track.
Fone Doc;
Dear xxx xxx
Re:htc desire hd
Repair ID:899
Our technicians should be able to complete this.
The quotation to complete this job would be $130
*Fone Doc will arrange a free courier pick up for you handset Australia Wide if the quote above is over $60.00. Then we will e-mail you a Con Note which you can print send with the phone. (If you would like this free service please phone us)
Or feel free to drop into our repair centre.
*Jobs sent in or picked up by our courier generally are completed within 24 hours (Once Received)
*Jobs brought into our walk in repair centre Monday to Friday can usually be done within 40mins.
*Fone Doc does not charge any quotation fees. And does not charge a service fee if your phone is un-repairable.
* If the job is going to cost more than the quote above, we will always notify you before hand and you can accept or decline the quote without cost!
* All jobs come with Fone Docs 90 day warranty
*Fone Doc only uses Original manufacturers parts unlike most competitors
Please click the following link to send in your phone if the quote is below $60.00 http://www.fonedoc.com.au/send.php
If your quote is above $60.00 we will arrange a free courier pick up for you!
Please call us on (02) 9548 0088 then print out the job sheet to send with the phone here http://www.fonedoc.com.au/send.php
(Note down your REPAIR ID above for further reference, and send it with the phone)
Kind
Regards,
Repairs Team
Aonemobiles;
Hi Joshua,
Unfortunately we have to send this repair to our Melbourne technician.
Cost to do so is $80 and a 1-2 week process.
Hope this information helps
Kind Regards,
Sarah
hey mate you might have already taken your phone somewhere, sorry about the lack of reply. the place i went to was actually drphone.com.au, they fixed it on the spot but when they put it back together it didn't exactly look seamless. what can you expect though right?
i don't know about the places you posted quotes from, but i would recommend going in to the store to get it done, don't send it anywhere cos you never know when you'll get it back.
also i had a quick read through your other thread, it seems like you've tried everything you could have, and a hardware repair is what you need to do.
On the off chance that your adb setup was the problem and not your phone, try this zip I've attached. It comes from leith51's radio flash guide, but i use it as a quick start for all adb commands. (credit to jkoljo as well)
Unpack the zip anywhere on your pc, doesn't matter. Go in to the folder and click "Start here", it will open a command prompt. With your phone plugged in, type "adb devices" - it should give you a printout of the phone's serial number. If not, the phone isn't recognised and you're back to getting it repaired. But if it did work, the next step is "adb reboot recovery", then full wipe, install a new rom.
Good luck!
edit: removed zip, find it here: http://forum.xda-developers.com/showpost.php?p=10259622&postcount=1
Thanks heaps dude, appreciate the time taken to reply and REALLY appreciate you taking the time to read the other thread to see if you could help. Hoping I can learn enough stuff to be helpful to others down the line rather than just leeching, this seems a pretty good community here.
Not sent her away yet no, I'll give that file a go and let you know if it does the trick.
I think I may go with the Fone Doc guys, they seem pretty legit compared to a lot of others I've seen, gonna do a bit more research first though. Sadly I can only find two reviews for them and they're fairly contradictory of one another, lol; http://www.truelocal.com.au/business/fone-doc/caringbah
Tried your version of ADB - unfortunately with the phone either on and stuck in the ICS bootloop or off, adb is still not picking up on a device. Cheers much for the attempt though, it really is appreciated, looks like I'm not fixing this without forking out cash though. Considering I paid $100 for the phone but, I can't complain too much .
Ethicistabdiel said:
Thanks heaps dude, appreciate the time taken to reply and REALLY appreciate you taking the time to read the other thread to see if you could help. Hoping I can learn enough stuff to be helpful to others down the line rather than just leeching, this seems a pretty good community here.
Not sent her away yet no, I'll give that file a go and let you know if it does the trick.
I think I may go with the Fone Doc guys, they seem pretty legit compared to a lot of others I've seen, gonna do a bit more research first though. Sadly I can only find two reviews for them and they're fairly contradictory of one another, lol; http://www.truelocal.com.au/business/fone-doc/caringbah
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No worries, I leeched a lot at first too but this forum is great, I've learnt so much in a short space of time so now i'm trying to return the favour, so i'm happy to help out.
Sucks that it really is a hardware issue now. But mate, if you only paid $100 for the phone just go for it! the repairs could be $200 and you'd still be coming out ahead!
I'd be interested to know how it goes. Hopefully a new volume rocker fixes it for you
Hi ,
My SGH-i927 was working quite happily sat on charge connected to a USB cable on my PC, I left work with the phone in my pocket and when I came to use it a couple of hours later it was completely unresponsive.
It will not respond to power button at all
It shows no activity when on charge either via wall wart or USB, it does not show up as connected to the PC when USB cable plugged in.
I've tried removing the battery for a couple of minutes and also a different battery with long and short presses of the Power Button whiles't holding volume with various combinations there of.
This is not as a result of my flashing anything it just stopped, the threads I've seen using search all seem to be able to get to a boot screen of some description mine is completely dead.
Phone was Unlocked / rooted / backed up + efs backup / running 4.0.4 UCLJ3 Lite Kernel
Anyone have a suggestion on how I might be able to resurrect it or should I put it in a long ship and set fire to it ?
Please note I imported this Phone into the UK
I approached a local SAMSUNG service center and they won't touch it as it's from outside the EU. - Further more on discussing the nature of the problem I was informed it's probably a hardware fault due to IC or Fuse or combination of them. As these are surface mounted components they wouldn't be repairable by normal means and they wouldn't even give me a number for an independent phone repair.
Can anyone know of and can give me the contact details of a repair person based in the UK who'd be willing to look at it ?
requiem_mortis said:
Please note I imported this Phone into the UK
I approached a local SAMSUNG service center and they won't touch it as it's from outside the EU. - Further more on discussing the nature of the problem I was informed it's probably a hardware fault due to IC or Fuse or combination of them. As these are surface mounted components they wouldn't be repairable by normal means and they wouldn't even give me a number for an independent phone repair.
Can anyone know of and can give me the contact details of a repair person based in the UK who'd be willing to look at it ?
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Click to collapse
I can send you a working motherboard if the rest of the phone is ok
netseby said:
I can send you a working motherboard if the rest of the phone is ok
Click to expand...
Click to collapse
Thankyou,
I appreciate the time taken to respond and especially the offer, however although not completely inept with a soldering iron changing the motherboard may well be beyond my expertise, but I'd be willing to give it a go if all else fails.
I have managed to locate another repair center reportedly having Samsung Qualified technicians. Initial communications seemed to suggest they could deal with the assessment which they provide for free. I have sent the handset to them and am now awaiting their report.
If things do not work out with the repair center, I would like to contact you to discuss your offer further.
Regards
Response from repair center - beyond economical repair - but no further detail.
I think I'll call it quits now and just invest in a new handset.
Dead Captivate Glide - RIP ?
netseby said:
I can send you a working motherboard if the rest of the phone is ok
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Click to collapse
Going through my draw I came across my dead handset and would dearly love to get it working again ....I know it's been a while and apologies if I'm now too late but is your offer of a replacement motherboard still open ?
Regards
Phill
requiem_mortis said:
Going through my draw I came across my dead handset and would dearly love to get it working again ....I know it's been a while and apologies if I'm now too late but is your offer of a replacement motherboard still open ?
Regards
Phill
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Click to collapse
http://www.newegg.com/Product/Product.aspx?Item=9SIA2KF0YV4051 $145 brand new.
I might be willing to part with my own for a reasonable price too, but it wouldn't be less than $100. Has an extended battery. Probably better to get a brand new one.
Hey all,
I purchased an unlock code for this handset (Galaxy x2 S7560M) from the following webstore on Ebay: (tinyurl.com/opvytmc)
The source server is located at (unlockclient.com)
I've flashed various phones in the past and have experience when it comes to modding and provisioning devices. I followed all instructions, enabled the appropriate mode within the service menu. Yet when I ran the server client, the code returned is being rejected by the device.
I've tried to enter the code provided four times now. Leaving me only one attempt left to unlock successfully. After failing to unlock the device with the code supplied I proceeded to email the seller threw the webstore profile page - as well as open a dispute with Paypal .... documenting each step I took, in the comments along with my submission.
My question is. Has anyone dealt with this vendor before? Any vouches or reviews? If by chance I purchase a code elsewhere and it happens to get rejected - what would be my next step to unlock my now hardlocked device?
Is there anything I can do to verify the code I've been given? I seem to feel I'm going to get shafted here. And I would hate for that to happen considering.
Most importantly. Could anyone hint towards any reputable services that can perform this unlock? Preferably cheaper if possible considering my current dilemma with this process so far.
Thanks for reading guys.
Over 100 views and no one can weigh in here? .... I've opened a dispute to have the payment reversed. We'll see how that goes.
Maybe this thread should be deleted considering?
Has anyone had a cracked screen repaired? Google told me they don't do that because it's not covered under warranty. I get that I have to pay for it, but they said they don't repair that and I have to find a 3rd party. A repair shop told me the screen isn't available to order.
I find it hard ti believe that if the screen breaks that's just the end of it.
Thanks
badwiring said:
Has anyone had a cracked screen repaired? Google told me they don't do that because it's not covered under warranty. I get that I have to pay for it, but they said they don't repair that and I have to find a 3rd party. A repair shop told me the screen isn't available to order.
I find it hard ti believe that if the screen breaks that's just the end of it.
Thanks
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Click to collapse
As you can see from the attached tear down, this is a formidable task > https://www.ifixit.com/Teardown/Google+Pixel+C+Teardown/62277
I did a quick Google search and got zero results for replacement screen.
Formidable for me. But they're Google, manufacturer of the Pixel C. That would seem to put them in a unique position to know how to repair it. And they probably know where to get the screens because they make those too.
But what's really odd is that they didn't know who does repairs. I'm not exaggerating or embellishing. After she put me on hold for a while she said she didn't know and that I should try looking around at the mall.
I have a message with their forum and maybe I'll try calling them again. It has to be a mistake.
This just happend to me 2 weeks ago when I managed to drop my beutiful Pixcel C and destroy the screen. I was furious with myself. Screen still worked, touch was fully responsive, but it looked bloody horrible. I tried searching online also to no avail. In the end I contacted the Play Store support team by phone (I'm in Ireland, but I think it was a UK call centre I was talking to). I explained my situation to the rep, and he put me on hold for a few mins while he talked to technical support. When he came back, he asked me to email him a few photos to show the damage (he mailed me his address and asked that I just reply with the photos). Following day I got an email from a different rep, who said they were going to RMA my damaged tablet, and that they would send me new one by following through on a link they sent me to the play store where I could order the replacement, but the offer was only available for 24 hours. In the email, it did specify that I would not be charged for the replacement tablet, but failure to return the old one would mean my card be charged in full for the cost of the replacement. Also, "if it was determined that the damaged tablet wasn't a warranty defect, my card could be charged up to the cost of the replacement device". I sent another email to clarify this point to say that this WAS NOT a warranty issue, and I fully expected to pay the repair costs, but not up to the full value of the tablet. If this was the case, I would just be better off ordering a replacement tablet from the store as normal, because if I send back the damaged tablet (which still worked fine), get billed the full cost of the replacement unit, I still end up with one tablet but have paid full price for the new one......whereas if I just bite the bullet & order from the store, I pay the same amount and still have the old tablet as a spare? They never responded to this mail, and as the time was running out on the 24hr window for the offer......wisely or not, I pressed the button to order the replacment unit from the link they provided.
Google shipped the new tablet within 24hrs complete with return prepaid UPS labels & instructions. They put a hold for €509 on my c/card, but have not actually taken the money. The damaged tablet was recieved back at their wharehouse in Germany today (according to the UPS tracking info), but I haven't heard anything yet from Google about how much they're going to bill me. If they charge me the full cost, I will NOT be a happy camper, but currently, I love how they took care of me.
I will update again when I hear anything back about what they'll end up charging me. Hope this info might help.
Colm.
Colm, the wording you mentioned is there to handle issues like accidental damage [which yours is] being passed off as a warranty damage. but the emails are in your favor in that you fully explained the situation and google offered an exchange knowing it was accidental damage. i don't think it was worded specifically to your situation , rather all standard situations. this is to protect google from the cases were owners basically try to pass off accidental damage as warranty damage , which you did not attempt to do. whenever i contact google on product issues i use chat so i have a transcript. but you used email so basically no difference. i think google is handling your situation as a goodwill item meaning they will gain more in just sending a replacement via having a very happy customer than they would by having you unhappy and maybe not wanting to ever purchase another product.
If that turns out to be the case, never mind happy, I'd be bloody ecstatic! But, I won't get my hopes up till I get some kind of confirmation from the big G. And yeah, in all my communications, I make it very clear this was not a warranty issue, and I fully expected to pay something for the repair to the damaged device.
I'll post again here if/when I hear back from G.
C.
Google replaced my device. They said they were sending a refurbished unit with no charger, and they sent me a new retail package (with charger.)
I've had some grief with this tablet, but replacing it after I dropped and broke it is pretty awesome. And even though I've been okay with the little Galaxy Tab S2 8.0 I had replaced it with, I couldn't wait to get this back. I don't care if it's a little bit heavier than something else. I love my ginormous Pixel C.
Did you guys by an extra warranty or was it included?
My screen just got smashed. How and who did you contact at google? Hopefully I get the same response.
Any suggestions for current (Oct 2018) screen replacement ?
Hi, a few of you may know me from a thread i posted a few months back about how my OnePlus 5T broke on me. Basically, the display of the device stopped responding to touch out of the blue without any drops or water damage. This is a somewhat rare manufactures defect of the device and i have found at least half a dozen people that has it. There was someone from the OnePlus forums that mentioned that OnePlus India accepted this as their fault. Unfortunately, i didn't buy the warranty when i bought the phone from a third party so i can't have the phone replaced.
According to the third party repair shop i trust with all my phones, the touchscreen IC of the phone failed and that's why touches weren't registering. So i paid 130 dollars for the repair. But it doesn't seem like the phone wants to stay fixed. The same problem came back three times throughout the last week and i had to take the phone back to the repair shop for the same repair three times.
Can someone here that's knowledgeable enough about the hardware of this phone tell me what might be wrong with the phone? I already paid a sum i really can't afford anymore to this place so i can't afford to have someone else check it. And i don't know about these things enough to be able to debug the problem myself.
If this isn't a good place to ask these type of questions, I would really appreciate if someone can atleast tell me where i could get a solid answer to this problem. I need to fix this phone so that i can sell it because i'm in a tight spot right now.
Thank you!
Helhound0 said:
Hi, a few of you may know me from a thread i posted a few months back about how my OnePlus 5T broke on me. Basically, the display of the device stopped responding to touch out of the blue without any drops or water damage. This is a somewhat rare manufactures defect of the device and i have found at least half a dozen people that has it. There was someone from the OnePlus forums that mentioned that OnePlus India accepted this as their fault. Unfortunately, i didn't buy the warranty when i bought the phone from a third party so i can't have the phone replaced.
According to the third party repair shop i trust with all my phones, the touchscreen IC of the phone failed and that's why touches weren't registering. So i paid 130 dollars for the repair. But it doesn't seem like the phone wants to stay fixed. The same problem came back three times throughout the last week and i had to take the phone back to the repair shop for the same repair three times.
Can someone here that's knowledgeable enough about the hardware of this phone tell me what might be wrong with the phone? I already paid a sum i really can't afford anymore to this place so i can't afford to have someone else check it. And i don't know about these things enough to be able to debug the problem myself.
If this isn't a good place to ask these type of questions, I would really appreciate if someone can atleast tell me where i could get a solid answer to this problem. I need to fix this phone so that i can sell it because i'm in a tight spot right now.
Thank you!
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Talk to one plus. Regardless of who you bought it from it should have the manufacturers warranty on it for 1 year. Go straight to one plus