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Mine just started to after lunch today. I've had it on the desk and saw it restart about 3 times in less than a 15 minute window.
How do I know this just started and it hasn't been going on in my pocket? Well over the weekend I would have heard it reset (since it's not on silent/vibrate like it is at work). It also significantly drains the battery more if you are constantly soft resetting it/turning it off and on.
So is anyone else having this issue? I need to figure out if it was just a freak occurrence or if something is wrong with it.
I did NOT root it, running everything stock - I did some updates on some apps I have installed but no new programs installed in a couple of days - again this just started happening today in the last couple of hours.
And besides email and messaging, I'm not running anything in the background like Pandora or eBuddy, so I don't think it's a program causing it to reset.
Edit:
Not sure if this is the best category for the thread, but I could not find any threads similar to this besides the battery issue in general. Apologies if this thread already exists somewhere.
No uncalled for restarts here. Open the back, pull the battery, check the contacts? Is it plugged in when it does this? Try padding the battery with a folded piece of paper between the door and battery to ensure a snug fit. If it still does that, time to go to a store.
@Jye75
Thanks, I have pulled out and looked at the battery. I have that Seido case they were slangin' at Best Buy on it, I don't think there's an issue with the contacts.
One weird thing is during one of the automatic restarts, the phone made the start up sound. I had the phone on vibrate and the start up before that (and after when I manually restarted it) did not have a tone. Very odd... perhaps it's possessed.
Odd indeed... drop by a Sprint store, would be my next move.
It happened to me two times today since I did the full root last night. The last time it happened, I clicked on a input field and it restarted...
I had the issue when I turned off "enable always on mobile data"...turning it back on stopped the resets.
forum.xda-developers.com/showthread.php?t=701540 <-- no one said much in my thread about it
Probably just a kernel panic. I would not worry about it too much. It's happened to me on my Hero, and on my Evo.
For comparison purposes, how often does OS X Kernel Panic? How often does Windows BSOD?
Android is rather new technology in comparison. Yes, it runs Linux, which is rather mature at this point, but it's built with a lot of new technology, which may not be as mature as the stock kernel itself.
/two cents.
heed316 said:
I had the issue when I turned off "enable always on mobile data"...turning it back on stopped the resets.
forum.xda-developers.com/showthread.php?t=701540 <-- no one said much in my thread about it
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Click to collapse
Thanks, I realized that was one of the few things I've changed at the end of the weekend. Sweet!
blakejohnson86 said:
Probably just a kernel panic. I would not worry about it too much. It's happened to me on my Hero, and on my Evo.
For comparison purposes, how often does OS X Kernel Panic? How often does Windows BSOD?
Android is rather new technology in comparison. Yes, it runs Linux, which is rather mature at this point, but it's built with a lot of new technology, which may not be as mature as the stock kernel itself.
/two cents.
Click to expand...
Click to collapse
It reset about 8-10 times in less than 2 hours. More than half of that time the phone was in my pocket and not in use. I hardly got a signal inside of Walmart so it's not like I was using it that much in there.
I have set the data to be always on and hopefully this will help...
I appreciate all the help guys!
pekosROB said:
Thanks, I realized that was one of the few things I've changed at the end of the weekend. Sweet!
It reset about 8-10 times in less than 2 hours. More than half of that time the phone was in my pocket and not in use. I hardly got a signal inside of Walmart so it's not like I was using it that much in there.
I have set the data to be always on and hopefully this will help...
I appreciate all the help guys!
Click to expand...
Click to collapse
I had the same exact thing happen to me beginning this past weekend. It was driving me insane since it was rebooting every 30 minutes or so. I noticed it started happening more so when I did not have good signal. In any case I came to the conclusion it was all the tinkering (root part 1 and custom ROM) I've done with the phone so I wiped it last night and started from scratch (root part 1 and 2 and custom ROM). No reboots yet, but seeing your post concerns me since it's not the first post I've read regarding this issue. I'll keep you posted if mine keeps doing it. I really hope it's not a real issue, getting a replacement does not seem like it will be an easy process at the moment with them constantly selling out.
marcosowns said:
I had the same exact thing happen to me beginning this past weekend. It was driving me insane since it was rebooting every 30 minutes or so. I noticed it started happening more so when I did not have good signal. In any case I came to the conclusion it was all the tinkering (root part 1 and custom ROM) I've done with the phone so I wiped it last night and started from scratch (root part 1 and 2 and custom ROM). No reboots yet, but seeing your post concerns me since it's not the first post I've read regarding this issue. I'll keep you posted if mine keeps doing it. I really hope it's not a real issue, getting a replacement does not seem like it will be an easy process at the moment with them constantly selling out.
Click to expand...
Click to collapse
Thanks for the input. Your concern about the difficulty in getting a replaced unit due to them selling out is EXACTLY why I'm trying to figure out if this is a software glitch.
I'm also glad you pointed out that it tended to happen when the signal was ****ty. Last night I enabled the data always on (it was on by default and I turned it off earlier in the weekend) and I haven't had a reset yet this morning. Of course I've also been in good coverage areas. When it kept resetting like mad last night it was inside of Wal-Mart, and they have some serious shielding on their building or something since I rarely get a full or even half signal in there regardless of carrier or phone in past experience. A lot of friends on Altell/Verizon beg to differ with me though.
I'm thinking if they're connected, the fact that a weak data signal contributes to the device rebooting is really odd; the only time I can think of why a phone should reboot on its own is the OS crashes (or some app takes up ALL the available RAM, freezing it, then crashing it) or it overheats (but would seem to turn off rather than reboot). I had a BB Curve that did this at one point so I had to clear the cache all the time.
Edit:
Actually, I realized when it started to happen it was at work where I have excellent reception. Hmmm... well at least it hasn't reset on its own this morning so far (so far meaning 30 minutes).
pekosROB said:
Thanks for the input. Your concern about the difficulty in getting a replaced unit due to them selling out is EXACTLY why I'm trying to figure out if this is a software glitch.
I'm also glad you pointed out that it tended to happen when the signal was ****ty. Last night I enabled the data always on (it was on by default and I turned it off earlier in the weekend) and I haven't had a reset yet this morning. Of course I've also been in good coverage areas. When it kept resetting like mad last night it was inside of Wal-Mart, and they have some serious shielding on their building or something since I rarely get a full or even half signal in there regardless of carrier or phone in past experience. A lot of friends on Altell/Verizon beg to differ with me though.
I'm thinking if they're connected, the fact that a weak data signal contributes to the device rebooting is really odd; the only time I can think of why a phone should reboot on its own is the OS crashes (or some app takes up ALL the available RAM, freezing it, then crashing it) or it overheats (but would seem to turn off rather than reboot). I had a BB Curve that did this at one point so I had to clear the cache all the time.
Edit:
Actually, I realized when it started to happen it was at work where I have excellent reception. Hmmm... well at least it hasn't reset on its own this morning so far (so far meaning 30 minutes).
Click to expand...
Click to collapse
Well for what it's worth, mine was also doing it in good signal areas as well. It just seemed a lot more pronounced when I was getting bad signal. Anywho I reread your original post that you are running stock software so let's see if it keeps occuring for both of us regardless of the differences in software we are running. I also still have "Enable data always on" off.
marcosowns said:
Well for what it's worth, mine was also doing it in good signal areas as well. It just seemed a lot more pronounced when I was getting bad signal. Anywho I reread your original post that you are running stock software so let's see if it keeps occuring for both of us regardless of the differences in software we are running. I also still have "Enable data always on" off.
Click to expand...
Click to collapse
Sounds like a plan. Still no problems so far with data always on.
FWIW I also did the battery trick by switching the phone to CDMA auto from GSM auto. Supposedly you have to do it everytime you boot your phone, and it's supposed to help with battery life. Thread here:
http://forum.xda-developers.com/showthread.php?t=700601
It has to have something to do with turning off always on mobile data. It goes away when it's on, but then comes back when you turn it off. I just did rooted and unlocked nand protection on my phone last night and turned off always on mobile data and haven't had any reboots yet. Then again, it took a little while for it to start resetting last time so we'll see I guess. Could just be some glitch in the software that putting a new rom on has fixed...
It has to have something to do with turning off always on mobile data. It goes away when it's on, but then comes back when you turn it off. I just did rooted and unlocked nand protection on my phone last night and turned off always on mobile data and haven't had any reboots yet.
Click to expand...
Click to collapse
Mine had been the complete opposite, I have had data off, and when I turned it on yesterday it started reseting, I turned data back off last night and have had no more problems...
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I had this happen to me while I was trying to talk on the phone and use google navigation at the same time while running the Overclocking widget to throttle my cpu to 285mhz when the screen was off. Whenever I turned off the screen my phone would reboot.
My guess is that there some issue there where the cpu cant keep up with the heavy usage, locks up and forces a reboot...
I've since gotten rid of the OC widget, rooted my phone and installed a custom rom. I've not had it happen since, of course I havent tried talking and using google nav yet.
I've also noticed that advanced task killer caused the htc sense launcher to reboot (force killed) every once in a while... I've gotten rid of that too...
happend to me while talking on the phone twice, it was weird i could hear him still talking the entire time it was rebooting, up untill the OS actually launched...Im gunna try and kill set cpu, how many other people have this running while its rebooting???
widjit said:
happend to me while talking on the phone twice, it was weird i could hear him still talking the entire time it was rebooting, up untill the OS actually launched...Im gunna try and kill set cpu, how many other people have this running while its rebooting???
Click to expand...
Click to collapse
This happened to me today, in-call. My phone has reset 6 times since then off-call.
Alright un-installed setcpu and it still resets. I'm now trying to shim my battery to see if its a loose connection. I gotta figure this out its driving me crazy...
UPDATE: still hapining with battery shined, tried both data sync on and off, installed setcpu, all to no avail... maybe I will try a hard reset... I remember on my kaiser this started hapinin and it was a bad nand flash, but I'm running stock with unrevoked... so if anyone has any ideas I'm wide open.
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widjit said:
Alright un-installed setcpu and it still resets. I'm now trying to shim my battery to see if its a loose connection. I gotta figure this out its driving me crazy...
UPDATE: still hapining with battery shined, tried both data sync on and off, installed setcpu, all to no avail... maybe I will try a hard reset... I remember on my kaiser this started hapinin and it was a bad nand flash, but I'm running stock with unrevoked... so if anyone has any ideas I'm wide open.
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Click to expand...
Click to collapse
Running Toast's root has stopped it for me as of today. If that actually had any effect, I have no idea...but no resets yet with always on mobile data on and off. Maybe flashing the rom again helped...
heed316 said:
Running Toast's root has stopped it for me as of today. If that actually had any effect, I have no idea...but no resets yet with always on mobile data on and off. Maybe flashing the rom again helped...
Click to expand...
Click to collapse
Me too, I'm totally stuck on part 2 though...
widjit said:
Alright un-installed setcpu and it still resets. I'm now trying to shim my battery to see if its a loose connection. I gotta figure this out its driving me crazy...
UPDATE: still hapining with battery shined, tried both data sync on and off, installed setcpu, all to no avail... maybe I will try a hard reset... I remember on my kaiser this started hapinin and it was a bad nand flash, but I'm running stock with unrevoked... so if anyone has any ideas I'm wide open.
Click to expand...
Click to collapse
Wow dude I'm sorry to hear you're having that much trouble. I'm on step 2 of part 2 of Toast's root method but running into major issues. Since I did step 1 (and before that I enabled data always on again) I haven't had a reset issue.
For the record, my Hardware version 2.
Do you guys think this is a widespread or isolated issue? I'm surprised it hasn't happened more or less, in other words I figured there would be either a lot or hardly any comments about it. This medium sized number is interesting.
Hey guys,
So this might be a n00b question to ask but i haven't seen any other posts on it for the Evo 4g.
I can make calls, but not receive them. I can send texts and people get them right away, but i don't receive them right away, I receive all my texts at once an hour or two later, sometimes a day later. I checked my system time and it was supposed to be 9:30 am but it said 4:45 pm, then it went back to 9:30 am about 5 min later.
It seems like a radio problem because my network works fine with facebook and heytel.
I was wondering if anyone has had experience with this, is it a network issue i need to contact sprint or is it a problem within the phone itself.
Is your evo rooted?
I had a similar problem but it was when i had a blackberry but it wasnt all the time. Sometimes i got texts almost a day later.
*Usually*, it is a network issue. You can try updating your profile in the settings menu. Also, it is not uncommon to experience such things while roaming.
Posting & replying via the XDA Premium app
Ya it's rooted with Unrevoked running Riptide w Calkulin 1.8.0
Haven't had any problems with it until yesterday, been running it ever since it came out.
I'm definitely not roaming.
Updated my profile and PRL
Gonna re-update, pull the battery for a few, and call sprint customer care. I read somewhere people have this issue when their phone is in forward mode, random for it to all of a sudden just happen unless the phone got dropped or shorted out somehow.
I had a friend have the same problem yesterday but he just went through insurance and got a new phone.
So you're right it could be a network issue and spending $ on a new phone to gamble on having the same issue doesn't sound like something anyone would want to throw money at.
Daniel Grumet said:
Ya it's rooted with Unrevoked running Riptide w Calkulin 1.8.0
Haven't had any problems with it until yesterday, been running it ever since it came out.
I'm definitely not roaming.
Updated my profile and PRL
Gonna re-update, pull the battery for a few, and call sprint customer care. I read somewhere people have this issue when their phone is in forward mode, random for it to all of a sudden just happen unless the phone got dropped or shorted out somehow.
I had a friend have the same problem yesterday but he just went through insurance and got a new phone.
So you're right it could be a network issue and spending $ on a new phone to gamble on having the same issue doesn't sound like something anyone would want to throw money at.
Click to expand...
Click to collapse
Give it a day or two, you definitely don't want to pay for something you don't need.
Also, back up your current setup, calikulin format all, and try flashing something else to see if the problem is ROM based.
Thanks Green. Good words brothuh, i gotta older version of Fresh i'm gonna try that out.
I haven't seen any new worthy ROMs with the gingerbread so staying clear from that for awhile.
Unless you have one you would recommend trying out.
Daniel Grumet said:
Thanks Green. Good words brothuh, i gotta older version of Fresh i'm gonna try that out.
I haven't seen any new worthy ROMs with the gingerbread so staying clear from that for awhile.
Unless you have one you would recommend trying out.
Click to expand...
Click to collapse
Flash a different kernel. It shouldn't have an affect on your issue, but, I've learned that anything us possible with smartphones.
Posting & replying via the XDA Premium app
Thanks Doug, not sure how to flash just the kernel but i'll look it up and post the results later today. Thanks for the tips!!
I tried reflashing the entire ROM and no dice. Think it's definitely a network issue. Going to sprint today, keep you guys posted.
I had the same problem and was on EVIO 1.8. I reflashed my PRI and that seem to have solved my problem. I tried many things but after flashing the PRI the phone has had no problems and that was about a month ago.
Here is my post to someone who had a similar problem as you.
http://forum.xda-developers.com/showthread.php?t=1028403
Alright guys, I'm not exactly new here, I've been a member for awhile, but I had an iPhone 3g S for awhile and had no need of any help. I have since switched to Sprint and decides I was getting the HTC EVO 4G...go figure, I buy it no more then a ask before it takes a price cut of $50. Oh well, no big deal. Moving on to my problem, I've had it for about and overall, the phone is decent. Much like you guys, I want my phones to keep up with me and although it tries hard, it just can't. Recently I've been having two problems. The first one, a random reboot, which seems to be caused by heat/charging/overuse issues. This, I have found, is a very common issue with the EVOs and regardless of the inconvenience, its not serious, yet.
My second, albeit more troublesome, problem, is the rebooting loop, again seems to be a very common issue with the EVOs. Mine, however, seems to not fit the description. From what I've been reading, the reboots are typically on the original models, where mine is over a year newer. Another difference, my phone loads everything up, completes a sync, then reboot again. The only time it gets stuck in a reboot loop is when the phone, whether by itself or by my own doing, reboot AND has an SD card in there. I can remove the SD cars during the loop and everything works perfectly fine...except it takes me about 3 minutes to remove my SD card since I have an Otter box defender case on it.
My EVO is NOT rooted, has all current updates installed, has the OEM SD card...OEM everything actually, and all apps are installed on the phone now. When it first started happening, it was shortly after I downloaded an app update from the store for an app that was on my phone. I figured the download must have corrupted a file, the phone failed to load it, then reboots. I would uninstall the apps I thought to be the culprits, reinstated the SD card, everything worked, until a few minutes ago, when it reboot looped on me again and I realized I no longer have apps on my SD card...what do I do? Phone works perfectly fine without the SD card installed, but I like being able to take pictures and saving them. I don't even have the option to save them locally, which is bull.
Just a quick reminder, I have searched the forums, I've also searched al of Google with no revolting loops similar to my SD card issue appearing. I have a lot of pictures on my SD card currently and have another one to try, but I'm not sure how long I'd have to wait before the boot looping happens again. Any insight would be greatly appreciated and if I happened to have missed the post where there was already a fix for this, I'm sorry.
P.S. I'm sorry for any grammar or spelling mistakes, the autocorrect on Android isn't near as Goo as iOS. I love Android, but if I have to get a new phone, I'm going back to the iPhone.
Hey guys, mainly just a bump, this is a fairly big issue and I'd like to atleast know what you guys think. If it happened to you, what would be your first course of action. Is there maybe another thread that covers this that I missed? Should I just yell at Sprint and tell them I want a new phone? Is there more information I should provide? If so, what? Thanks for any help.
I would suggest running an RUU, first, I am on my phone so I don't have a link. Other than that, I would say take it in to the store
Sent from my PC36100 using xda premium
Found the latest RUU for you:
http://www.filefactory.com/file/cd5....15.00.0808_NV_2.15_release_209995_signed.exe
Download it, click on it. The instructions are self-explanatory
mrplow123456 said:
Hey guys, mainly just a bump, this is a fairly big issue and I'd like to atleast know what you guys think. If it happened to you, what would be your first course of action. Is there maybe another thread that covers this that I missed? Should I just yell at Sprint and tell them I want a new phone? Is there more information I should provide? If so, what? Thanks for any help.
Click to expand...
Click to collapse
you said you've had the phone "about a " but then you didn't fill in the time frame. So either you're Christopher Nolan or i'm assuming you meant a short period of time. if that were the case - in all honesty, i would just exchange it out.
you haven't rooted, it's all stock, you haven't really put much effort into it - why not just go swap it out.
that's what i would do anyway...
i got my evo pretty much at launch. i have a stuck pixel and the screen white issue - i was too lazy to return it and didn't want to wait for the exchange so i have just lived with it for 18 months. sometimes i wish i'd exhanged it, but i had already put quite a bit of time into rooting, tweaking etc. you haven't - so why not just start over?
And not to bash the iPhone - my wife has one - but after using the Evo i could never go back to using an iphone... just sayin
So, I got my Note3 last week as soon as I heard CM11 nightlies were officially available. I spent zero time with the stock ROM.
Everything installed perfectly the first time. CM11 ran nearly perfectly, especially considering it's a nightly and there are no stable releases or RCs, yet, etc.
On Thursday I spent a full day at my desk at work. I noticed that my phone rebooted in my pocket. I figured "hey, it's a nightly...I've seen far worse"....then I noticed almost every 2 hours it seemed to reboot again, sometimes more frequently. It never rebooted in the middle of me using it...only while in my pocket.
So, I figured "hey, no big deal. Another nightly or two and this should be ironed out." So I restored my stock backup on Friday after work. All weekend long, no problems whatsoever. I figured it must have been something wonky in the nightly CM11.
Then on Monday, while sitting at my desk, it happened again...and again....and again. Same exact circumstances. I figured maybe I borked something so I got a restore-to-stock and flashed it via Odin.
Well, long story short this continues to be a problem whenever I spend any significant time at my desk at work. It doesn't happen anywhere else so far. It happens with any ROM I throw at it. I've Googled around and it appears that I'm far from the only person experiencing this problem however I don't experience froot-loops like a lot of people. Just semi-random reboots.
Now, I'm pretty convinced that a different (or new) modem would take care of this. I had the GS2 on Sprint and we had a problem we referred to as "LOS" (Loss Of Service) which typically required a reboot...even on my bone-stock phone...it seems to happen with the same randomness. One thing I do know about sitting at my desk, my phone is constantly switching back and forth between H, H+, LTE, DC and occasionally E...Edge being the only thing that gets solid service about 1 wobbly bar.
That's my own theory. This isn't a deal breaker for me. It only happens at work and if I wait a few seconds my phone is back in commission without any intervention.
Anyone else have a similar experience, tips, ideas, theories...? I'm more curious than anything.
Perhaps a Wi-Fi issue?
krelvinaz said:
Perhaps a Wi-Fi issue?
Click to expand...
Click to collapse
I keep wifi off at all times, wifi scanning set to off. I have unlimited data and my 4G speeds outclass my (relatively very good) cable modem speeds at home and at work (I live and work a stones throw from the NOC...I mean...literally, across the street from both places). I would prefer wifi if it wasn't sketchier than my cell connection.
So, it's not that.
How many files on your microSD card? Notice I asked how many, not how much space taken up. Android's media-scanner service seems to have huge stability issues once you cross the 10,000 files threshold. If that's your case, delete some files and see if it still reboots. I had about 10k files, deleted down to 6.5k and no more random reboots for me.
I have the same issue, and I don't have a micro SD card in the slot. The phone will randomly restart, usually after unlocking the phone. I have disabled wifi-scanning, auto app updates, and factory reset device, but nothing helps. It didn't do this before the kit kat update. It only happens maybe once a day or every other day. It's not terrible, just annoying at times. I'm thinking its a software bug.
Also, i'm running everything stock at the moment.
I have been on Cyanogenmod nightlies since I got the phone...and in the past week or two it does not reboot randomly with either Cyanogen or AOKP. At all. Still does with TW, I haven't taken the KK update so I don't know if that will help or hurt....and unless I absolutely am required to I won't be taking that update ever.
Maybe some kind of interference, that's kinda odd that it's happening only at your desk. And on stock.....
Sent from my SM-N900T using XDA Premium 4 mobile app
We have two Note 4s in our house. One of them has the correct time, and the other one is suddenly off by 1:07. Both of the phones are set up exactly the same way:
Automatic Time Zone - Check
Automatic Date and Time - Check
Both of them show the time zone as GMT -6:00, Mountain Daylight Time
Both phones are running 4.4.4, N910VVRU1ANI1. I haven't taken any OTA updates on either phone.
I have installed nothing on either phone in at least a week.
I've tried rebooting the phone a couple of times, but it hasn't made any difference.
Both phones are sitting right next to one another, so they're on the same tower.
WiFi is on for both phones. Both phones have location with high accuracy turned on. I have tried shutting off wifi and location and rebooting, it made no difference.
I've run out of ideas. Anyone else have any ideas for me to try?
Thanks
Also tried battery pull and safe mode. The time is still off. I've noticed that when the phone boots, the clock will flash a couple of times and then set itself to 8:41am. It's now 10:03.
Never mind. Apparently this is a Verizon issue. I just rebooted the phone that wasn't having the problem, and it is now 8:49 on that phone. In the meantime, the one that was having the problem is now working correctly.
Whatever, Verizon. At least it's happening on my phone, instead of my wife's. I couldn't care less what time my phone says. I never even pay attention to it.
Ok, now it's happening on both of the phones on my account. It is 7:09am on 4/21, but my phone thinks that it's 5:58am on 4/20. Yesterday, my wife's phone was bouncing all over the place. After trying everything to fix this, I called Verizon. Because I'm not on Lollipop yet, they refused to help me. I mentioned that I always wait for a few months after an update comes out for any electronic device and that I've seen a lot of people with battery issues, and he said that there's an easy fix for the battery issues and that he couldn't help me any further until I do the update. Probably because he can't get to the next page in his script until he clicks the button that says that I have the latest updates installed. Ridiculous.
The so called easy fix for battery issues is wiping and restoring the phone. Unless I'm missing something, that's not an easy solution to anything. I've spent hours getting my phone where I want it. I don't want to start over again because Verizon can't put out a good update.
In any case, this isn't a PHONE issues, it has to be a service provider issue. Otherwise it wouldn't be happening on all phones on my account.
So I guess I get to have unreliable phones until the find and fix the actual issue on their own.
The issue is not the phones it is the tower. The phones on a CDMA network set the time be the tower that's why normally you don't have to worry about setting or updating the time on your phone unless the tower is screwed up. If you take the phone somewhere else where it can hit another tower it will most likely fix that. I do see something like this on my wifes tablet but that is because she turns off the LTE radio and only uses the WIFI so it can't synch.
I havent had any issues, but a guy here at school mentioned the same thing with his Verizon phone (not a note 4)
So maybe Verizon is having issues?
When I contacted Verizon this morning, that's what I told the guy. If it was only happening to one phone, then I could see how maybe something on the one phone was somehow screwing up the clock. But both phones? The Verizon rep asked me if I was on the latest update. I told him that I wasn't. He asked why and I told him that I never update anything when an update first comes out. I wait a couple of months. Plus I'd heard that there were battery issues with it. He refused to help me until I was updated. He actually laughed at me and told me that there was a simple fix for the battery issues - resetting and restoring the phone. Yea, that's so simple. Anyway, as I was walking out of the room, I caught sight of my network extender. That little box that has been plugged in and working just fine for over two years. The GPS light was flashing purple. I restarted it, waited for all lights to go blue, and then restarted the phones. The time has been perfect ever since.
So yup, it was the tower - the little tower in my house. That thing has been so reliable since I got it, that I forgot that it was even in the equation.
usmaak said:
When I contacted Verizon this morning, that's what I told the guy. If it was only happening to one phone, then I could see how maybe something on the one phone was somehow screwing up the clock. But both phones? The Verizon rep asked me if I was on the latest update. I told him that I wasn't. He asked why and I told him that I never update anything when an update first comes out. I wait a couple of months. Plus I'd heard that there were battery issues with it. He refused to help me until I was updated. He actually laughed at me and told me that there was a simple fix for the battery issues - resetting and restoring the phone. Yea, that's so simple. Anyway, as I was walking out of the room, I caught sight of my network extender. That little box that has been plugged in and working just fine for over two years. The GPS light was flashing purple. I restarted it, waited for all lights to go blue, and then restarted the phones. The time has been perfect ever since.
So yup, it was the tower - the little tower in my house. That thing has been so reliable since I got it, that I forgot that it was even in the equation.
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Wow, what brand is the extender since it was so reliable?
KruseLudsMobile said:
Wow, what brand is the extender since it was so reliable?
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It's this one:
http://www.verizonwireless.com/accessories/samsung-network-extender-scs-2u01/
It was a refurb, but I got it for free. When I first started with Verizon, I had all sorts of issues with dropped calls at home. They said that they could give me this, or I could cancel. Where I used to live, Verizon was the only real reliable choice, so I stuck with it and took the extender.