Develop Bugs

Obscene Data Usage form Google Music

Google Music has managed to drive my data usage up to nearly 10GB since the 15th with me having only used it to stream a handful songs (less than 30mins) and nothing else! I swapped from the stock ROM to Android Revolution HD about a week ago, and the data usage screen shows the background data for Google Music at just under 2GB since the ROM switch (2GB in approx. 7 days )!
Maybe it has something to do with my 12,000+ song library, but I doubt it. Any clues as to why it is using so much background data when the app as rarely been used?
Side Note: Thank God for unlimited data plans else this would have been costly...
(Please disregard typo in title. Form should be from.)
[SOLVED]
Reseting Google Music has stopped the extreme data usage, even with the app's settings re-enabled to what they were before reseting.
Steps taken:
- Clear data for Google Music
- Revert Google Music back to factory version
- Reinstall from the Market
- Reconfigure app settings

If you have "download over WiFi only" unchecked and have told Google Music to to "make available offline" or something has been caching, it could easily pull down gigs of music. Kinda unlikely but its possible if you've checked the right boxes.
Go check your offline only music collection in the app, see if it's cached a lot of it?

martonikaj said:
If you have "download over WiFi only" unchecked and have told Google Music to to "make available offline" or something has been caching, it could easily pull down gigs of music. Kinda unlikely but its possible if you've checked the right boxes.
Go check your offline only music collection in the app, see if it's cached a lot of it?
Click to expand...
Click to collapse
Precisely. If you checked "make available offline", then it'll download your complete library.
I've been using Google Music for months now (well, since it came out, actually) and have used it for all of my music now (ie I'm streaming all of my music over Google Music rather than keeping it on my SD card) and have never come even close to 10GB of usage total (or more than about 2GB over a month for Gmusic) and that's with listening for about an hour or 2 each day.

'make available offline' eh?... i've had that checked off since i first started using google music on my old thunderbolt and have never had an issue like this. even now, it's still checked on my nexus and not using crazy gigga's like what he's experiencing. that's bizarre

I do have "make available offline" checked, but I have not told Google Music to make any music available offline besides the recently played cache it keeps. If I toggle Google Music to only display songs available offline, it only shows ten.
Also I used Google Music on my old HTC Incredible, and never had this issue. Maybe I'll try resetting Google Music on the device...

if you have it set to stream high quality, then it will eat up a lot of data - Google Music streams 320Kbps files at high quality.
that adds up.

oscillik said:
if you have it set to stream high quality, then it will eat up a lot of data - Google Music streams 320Kbps files at high quality.
that adds up.
Click to expand...
Click to collapse
Even then 10GB is a lot of music. Heck, maybe with FLAC you'd get 10GB a month with reasonable listening, but that's without caching anything and still it's possible but unlikely.

If u have unlimited y r u worrying . Try checking " only download music for offline availability via wifi". That might stop all the background dl. Or check restrict background data when u click music under data usage
Sent from my Galaxy Nexus

I have had "only download over wifi" checked for the last 24hrs, and Google Music used a additional 0.25GB in that time period. This option should not matter has I never tell Google Music to download any songs for offline use.
The high quality streaming should not be the culprit either since I have opened the app to stream music in the last 24hrs.
The app seems to just be using 0.25GB a day without any user interaction.
As to why I am concerned even though I have an unlimited data plan, I do not like that something is going on with the phone that I cannot understand, and there is the fact the Verizon might start throttling my speeds due to the high usage.
Sent from my Galaxy Nexus using xda premium

I hadn't really used google music much at all, literally one drive around town in the car for about 15 minutes and it had used 56 MB. So after reading this I streamed one song and told it to make it available for offline listening. It was 14.35 MB to do that. I would agree, that is a lot of data for a small amount of music. Looks like the thing to do is go through and make it available off line while on wifi.
Now I am curious where the phone stores it and how much memory each song takes up. With the android file transfer MTP program on my mac I cannot find the songs I have stored for off line music. It is not in the music folder or anywhere obvious. I will dig into the phone with Astro and figure this out when I get a chance.

bmolloy said:
I hadn't really used google music much at all, literally one drive around town in the car for about 15 minutes and it had used 56 MB. So after reading this I streamed one song and told it to make it available for offline listening. It was 14.35 MB to do that. I would agree, that is a lot of data for a small amount of music. Looks like the thing to do is go through and make it available off line while on wifi.
Now I am curious where the phone stores it and how much memory each song takes up. With the android file transfer MTP program on my mac I cannot find the songs I have stored for off line music. It is not in the music folder or anywhere obvious. I will dig into the phone with Astro and figure this out when I get a chance.
Click to expand...
Click to collapse
I don't think they're stored as normal mp3 files. all renamed, iirc

bmolloy said:
I hadn't really used google music much at all, literally one drive around town in the car for about 15 minutes and it had used 56 MB. So after reading this I streamed one song and told it to make it available for offline listening. It was 14.35 MB to do that. I would agree, that is a lot of data for a small amount of music. Looks like the thing to do is go through and make it available off line while on wifi.
Now I am curious where the phone stores it and how much memory each song takes up. With the android file transfer MTP program on my mac I cannot find the songs I have stored for off line music. It is not in the music folder or anywhere obvious. I will dig into the phone with Astro and figure this out when I get a chance.
Click to expand...
Click to collapse
Look in /sdcard/Android/data/com.google.android.music/cache/music -- that's where music I've asked to be available offline is stored as numbered mp3 files, and it's presumably also the temporary cache for recently-played music.

Well reseting Google Music seemed to do the trick. The background data hasn't changed for two days straight now. Must have just been a bug that had the app constantly communicating to the servers.

SuzakuTheKnight said:
Well reseting Google Music seemed to do the trick. The background data hasn't changed for two days straight now. Must have just been a bug that had the app constantly communicating to the servers.
Click to expand...
Click to collapse
Figured as much. It may have even been hanging on caching one song and trying over and over. Google Music likes to do stuff like that

this is the prime example of when the cloud services are not really delivering as advertised
reason why the 16GB version is just too small for a media / gaming phone

Hi. Im having same problem with massive data usage. Im kind of new to this- so can someone guide me through resetting Google Music? I cant seem to delete it from my phone entirely. I know you mentioned re installing from the market- but whenever I go there it just gives me the upgrade option- which I did- but still doesnt seem to change anything. Sorry! And thanks to everyone in advance for any help!

lespaul1970 said:
Hi. Im having same problem with massive data usage. Im kind of new to this- so can someone guide me through resetting Google Music? I cant seem to delete it from my phone entirely. I know you mentioned re installing from the market- but whenever I go there it just gives me the upgrade option- which I did- but still doesnt seem to change anything. Sorry! And thanks to everyone in advance for any help!
Click to expand...
Click to collapse
Settings > Apps > All > Music > Clear Data & Uninstall Updates
That will reset the app to factory settings and allow you to pull the newest version from the market again. While this stops the problem, it is not a true solution to the issue as we have yet to identify what is actually causing the usage.
Before wiping, could you post your settings for the app? And any information such as library size and the number of songs you have told Music to store locally would be helpful in identifying the cause.
Sent from my Galaxy Nexus using xda premium

Thank you! I appreciate the help! What do you need for settings for the app? sorry! Im new to smart phones- so- I need to be walked through alot of this still! But- let me know any info you need and Ill be glad to get it for you. Thanks
That will reset the app to factory settings and allow you to pull the newest version from the market again. While this stops the problem, it is not a true solution to the issue as we have yet to identify what is actually causing the usage.
Before wiping, could you post your settings for the app? And any information such as library size and the number of songs you have told Music to store locally would be helpful in identifying the cause.
Sent from my Galaxy Nexus using xda premium[/QUOTE]

I currently have 7172 songs on Google Music. I have not stored any songs locally so far. Today started my new billing cycle- and I did nothing with my phone except play 1 song- streamed from Google Music. My data went from 0.000 GB to 0.076 GB after only playing 1 song- that lasted probably about 4 and a half minutes. Pretty crazy. Last month- I used up 2 GB of data in 10 days- and maybe streamed about 30 minutes of music during that time. A Verizon rep told me it takes about 30 hours of streaming music to use up 1 GB of data. I dont know if thats true or not. But judging by what others using it are telling me- I have something WAY wrong. So- Im going to try the info from above to reinstall and see what happens. Thank you for all of your help- and let me know if I can be of any help with additional info.
---------- Post added at 11:12 PM ---------- Previous post was at 10:46 PM ----------
Ive also wondered if it may have something to do with my settings under music. I have a Razr- and everything is unchecked except "Download Via Wi-Fi- only" and "Cache music-temporarily store streamed music." Those were both already checked with the installation. Should I uncheck the "Cache music" box? Is it pulling down alot more data maybe to temporarily store streamed music? Just wondering about this too! Thanks again!

I were uploading about 2GB of music from my computer to Play Music, and when that was done my phone gave me a warning that the app Play Music had downloaded 2GB of data over 3G, now I can't use my 3G for three weeks... When I take a look at Play Music's data folder there's only about 100MB of songs, as there should be.
I had set the app to only download via WiFi, but stream via 3G. Why could this have happened? Since I only have 2GB of memory on the phone, and the used data hasn't increased, what happened really?
Thanks

[Q] Google Music bug? pinned music disappears

Anyone had this strange problem that the songs you made available for offline use (pinned) disappear after a while. In fact, the entire music app resets as if it was started for the first time and needs to be synced with your account.
I tried to find out the source of the problem, whether the problem occurs when the phone is connected to the computer via USB or something but no. I read other google forums and some people say its a bug and will be fixed. I also need to mention I am not using google music in the USA.
If anyone had the same before or knows a fix, pls let me know.
Using SGN stock 4.0.2, newest Google Music Play app

The music I select to download for offline will not download regardless of rom or version of play music.
It just keeps saying I have a problem with my internet connection, I don't. It is working perfectly for everything else on wireless and 3G but play music does not even reach 1%.
Infuriating as I'm going travelling in 2 days and need the music in my phone offline as I will have no 3G!

Some of my local music wont play at all.
Sometimes it wont download the entire song too, its quite annoying.

styxx said:
Anyone had this strange problem that the songs you made available for offline use (pinned) disappear after a while. In fact, the entire music app resets as if it was started for the first time and needs to be synced with your account.
I tried to find out the source of the problem, whether the problem occurs when the phone is connected to the computer via USB or something but no. I read other google forums and some people say its a bug and will be fixed. I also need to mention I am not using google music in the USA.
If anyone had the same before or knows a fix, pls let me know.
Using SGN stock 4.0.2, newest Google Music Play app
Click to expand...
Click to collapse
not I. Google music does loose pinned music when I update it though...

boabsmith said:
The music I select to download for offline will not download regardless of rom or version of play music.
It just keeps saying I have a problem with my internet connection, I don't. It is working perfectly for everything else on wireless and 3G but play music does not even reach 1%.
Infuriating as I'm going travelling in 2 days and need the music in my phone offline as I will have no 3G!
Click to expand...
Click to collapse
I think this happens because you don't have the song information (ID3 tags) set up properly in your songs. I've had the same problems before.

Anyone else experiencing this? The problem keeps coming back randomly. The problem also happened on my girlfriend's Nexus S so it's not related to my phone or my account.

I've had this happen too. It's annoying when I discover it when I am away from my WiFi.
Sent from my Galaxy Nexus using xda premium

I always have this problem, but mostly is went my pc can't recognise my phone/usb cable and it re-download the drivers while my phone's connected... I'm on stock.
Sent from my Galaxy Nexus using xda premium

Google play music stores music as cache. So cache cleaners will remove the offline songs.
Sent from my Galaxy Nexus using XDA

styxx said:
Anyone else experiencing this? The problem keeps coming back randomly. The problem also happened on my girlfriend's Nexus S so it's not related to my phone or my account.
Click to expand...
Click to collapse
I've had this issue since day one. Ive had it on two different nexi (think thats the plural) as well. Do you have multiple google accounts on your phone? Its as though something is setting the app back to its default settings because when it happens I have to go through the account selection screen.
Just a thought, are you using a shared account with your girlfriend to both access the same music (I am). Maybe through using lots of devices we are hitting the authorisation limit for the music account (you are only allowed to access from a certain amount of devices I think).

Keeps downloading offline music
For the last few days, my phone keeps trying to download offline music even though my phone has the music and I have not added any new music. It is crushing my battery. Any thoughts on how to fix would be appreciated.

I didn't had any problems with google music. maybe it's because of the codec? i use 256 kbps VBR mp3s from amazon and didn't had such problems since i started to use this service.

I'm currently having this issue, it's driving me nuts. On 4.1.1 with the latest G Music app.

my whole library just up n effin poofed >_< its all gone. i cant even redownload the music manager. google is pissing off lAtelywith theses bugz

This is not unique to Samsung, happened on my HTC One X as well.
There is some suggestion that cabling up to USB in "disk drive mode" triggers removal of all your pinned music.
http://code.google.com/p/android/issues/detail?id=35153
If you pin a significant part of your music for off-line use, this can be a huge download the next time you connect.
I've only noticed this once, when I cabled my HOX to the computer for no real reason, just to see what happened. (The phone is not rooted).
To those who see this frequently: Are you cabling up via USB?
---------- Post added at 01:53 PM ---------- Previous post was at 01:51 PM ----------
fifarunnerr said:
Google play music stores music as cache. So cache cleaners will remove the offline songs.
Click to expand...
Click to collapse
Not when you pin the songs. It should not be cache-cleaned. Besides, I don't run a cache cleaner.

I, personally haven't had this issue in ages now. I never used to (and still don't) plug my devices into a computer. It may have been account related though in my case. I used to use a separate google account for my music (I shared the account with my girlfriend). I gave up on that approach and uploaded all my music to my own account and deleted the music one. Haven't had the problem since. Could be coincidence, could be something else.
I did find a workaround when I had the problem though. When you go into play music and it acts like it's not been setup, don't do anything, don't try to reset it up. Just reboot the phone. I did this a couple of times when I had the issue and when the phone came back up everything was back to normal, account still related and pinned music still pinned. Admittedly I can't remember the precise point to reboot it but I definitely saw it work.

Rooted: After ROM Install - Pics/Music Disspear from View

Rooted my Galaxy Nexus - Sprint today.
Not a stranger to rooting, had a nexus s and evo before that... but am having something odd going on.
Transfered pics from previous phone along with music and ringtones. They show up when I first bring a rom up (have tried 3-4 today and only installed basic stuff). Literally, you can go into the gallery app and watch the photos be found, and then start to be removed.
After a few minutes of running - none of the pics or music are visable in the gallery or google play. If I grab a file explorer program - they are all there. Also QuickPic shows the pictures.
What the heck is going on here? It's like a process is scanning the folders, seeing them and then deciding to discard the files from view.
Strange stuff.
Is it possible something on the storage card got hosed? I'd wipe it but the recovery files, backup etc are on there. I've seen some reports of this happening to others - but most say to clear data or use SDRescan - and that's not worked for me.

Was hoping I would wake up this morning and this would all have sorted itself out but no luck - anyone have any ideas?

I am also dealing with this issue.
Just uploaded a rom and kernal for the first time and copied my old Music folder and pasted it onto the phone. The File Manager sees it but when I go to the music player there's nothing there.

Its an issue with ROM manager
Sent from my Galaxy Nexus using xda premium

http://forum.xda-developers.com/showpost.php?p=30285277&postcount=22

It works! Thanks HashTagHell
I'll edit my comment below to address the problems I had
HashTagHell said:
clear media storage data
Click to expand...
Click to collapse
Could you elaborate? Delete the media file?
ANSWER: media storage data is in the apps list under all.
HashTagHell said:
remove ROM manager
Click to expand...
Click to collapse
Rom manager wasn't there to begin with
Answer: Didn't matter/didn't come up

So - not knowing the answer yet - I was removing the .nomedia file and trying everything but couldn't get the new roms to see my pics and music. Highly frustrating and messed around for a day clearing cache, clearing program data. Still nothing. Ran SDRescan and similar programs - nothing.
By chance installed PowerAMP media player to see if it would see the music. After it did it's own scan - suddenly - everything started showing up in the play music player, apollo and gallery. Something about what it does kick started Android into seeing things. Odd.
So, What you are saying is this is caused by ROM manager? Are they aware of the issue and fixing? Would be a pain updating existing ROM's if you had to uninstall, install, uninstall, install etc....

Yeah, he released an update lastnight. The new update doesn't place the .nomedia file on the sdcard.

levelbest said:
So - not knowing the answer yet - I was removing the .nomedia file and trying everything but couldn't get the new roms to see my pics and music. Highly frustrating and messed around for a day clearing cache, clearing program data. Still nothing. Ran SDRescan and similar programs - nothing.
By chance installed PowerAMP media player to see if it would see the music. After it did it's own scan - suddenly - everything started showing up in the play music player, apollo and gallery. Something about what it does kick started Android into seeing things. Odd.
So, What you are saying is this is caused by ROM manager? Are they aware of the issue and fixing? Would be a pain updating existing ROM's if you had to uninstall, install, uninstall, install etc....
Click to expand...
Click to collapse
Did the same thing as you, I had no ROM manager on mine either. Installed PowerAMP and mine is working now also.

rweddy1 said:
Did the same thing as you, I had no ROM manager on mine either. Installed PowerAMP and mine is working now also.
Click to expand...
Click to collapse
Sweet - nice to see two days of my life lost at least helped someone! LOL. :silly:

levelbest said:
Sweet - nice to see two days of my life lost at least helped someone! LOL. :silly:
Click to expand...
Click to collapse
What I did was remove the .nomedia file from the root of the SD card then copied the media files in question to my laptop. I then deleted thos folders from the SD card and copied everything back in and it started working again.

Random folders created multiple times a day

Hi
I've got a MZP with a 128gb SD card and I notice that the SD card is full of folders with nothing in them but it's a pain in the neck trying to browse to a specific folder.
I'm.not sure what's creating these folders and battery life has virtually halved since this started happening.
Any ideas?

A331709 said:
Hi
I've got a MZP with a 128gb SD card and I notice that the SD card is full of folders with nothing in them but it's a pain in the neck trying to browse to a specific folder.
I'm.not sure what's creating these folders and battery life has virtually halved since this started happening.
Any ideas?
Click to expand...
Click to collapse
Turn on show processes at the bottom of dev options.
Gotta be a bad app or a seemingly good one with a trojan.

Nothing stands out so far. No dodgy apps from other sources and also have BitDefender running storage scans.
Not sure if this is related, but this has happened twice in the last month, but when I restart my phone I get a "Decryption Failed" message. Removing the SD Card and restarting again gets the phone back to normal and then I just manually insert the SD card and mount it.

A331709 said:
Nothing stands out so far. No dodgy apps from other sources and also have BitDefender running storage scans.
Not sure if this is related, but this has happened twice in the last month, but when I restart my phone I get a "Decryption Failed" message. Removing the SD Card and restarting again gets the phone back to normal and then I just manually insert the SD card and mount it.
Click to expand...
Click to collapse
I think it is. Your phone is encrypted? Never did that.

aviwdoowks said:
I think it is. Your phone is encrypted? Never did that.
Click to expand...
Click to collapse
Yes. I think it turns on Encryption by default if you set a PIN or password and there is no way to turn it off - at least nothing obvious that I can see.
What I don't get is that usage seems to be high for Android System - this was never the case previously. The list of included packages does not have any 3rd party apps or anything but then again I'm not really sure what I should be looking for.
Battery at 62% right now with 9 hours of projected usage - this is way lower than what im used to with this phone.

Couldn't attach screenshots in the last post. Sorry.

Probably a HW failure or memory.
Warranty time
---------- Post added at 09:51 AM ---------- Previous post was at 09:41 AM ----------
Try a new card first

aviwdoowks said:
Probably a HW failure or memory.
Warranty time
---------- Post added at 09:51 AM ---------- Previous post was at 09:41 AM ----------
Try a new card first
Click to expand...
Click to collapse
So between the last post and today, I got the Nougat update and things have been much more stable since the update.
I don't seem to have any new folders being created and battery life is pretty much close to good with around 6.5 - 7 hours SOT.
I also haven't had any crazy shutdowns so I guess its all good.

Question Storage bug

Hi, I have read there are a few phone manufactures that has what apparently is a Android bug. I have seen in my phone: the media space in internal storage is duplicated, so I am low on space. Can you see if you have also that problem? Easy, install diskusage app. In my case it shows "Media Storage" app take the same space as all my music and video together. Any other has this problem? any fix?

Did you use SmartSwitch to load it?
Media Storage consumes a lot of data
Hi, I realized that a Media Storage app consumes a lot of data - almost 70GB! I have no idea, what exactly it is. I googled and it should be some new system how to work with storage for applications but... which is inside, which application uses it so much and how can I reduce the amount of...
eu.community.samsung.com

blackhawk said:
Did you use SmartSwitch to load it?
Media Storage consumes a lot of data
Hi, I realized that a Media Storage app consumes a lot of data - almost 70GB! I have no idea, what exactly it is. I googled and it should be some new system how to work with storage for applications but... which is inside, which application uses it so much and how can I reduce the amount of...
eu.community.samsung.com
Click to expand...
Click to collapse
No, I load it by moving files from my pc to phone via usb transfering.

clonfsp said:
No, I load it by moving files from my pc to phone via usb transfering.
Click to expand...
Click to collapse
Well read that link. This apparantly isn't a new problem.
Play with it...

I encountered the same problem today, are there any solutions yet?

Those isn't a problem. It is the app diskusage showing incorrect. It is not adapted to newer Android versions