Lost network during standby - T-Mobile Samsung Galaxy S 4

Hi all,
I just got the S4 for a week. But it lost the t-mobile during standby a few times a day, cannot call, text and no internet. I have to restart the phone to reconnect back to t-mobile network again. This is really annoying. Is this a sim card issue or phone issue? My sim card is quite old, but it works without any problem with the galaxy 1 before.

Related

[Q] No signal

Hi, i woke up today, started to use my Galaxy W, when all of suddenly, my cellphone had no signal whatsoever. i thought it was a problem with my SIM card, but i switched it with a friend of mine, and the problem continues. i can't make calls or activate the 3G connection, maybe a problem with the antenna?
glad for the help
gustamk said:
Hi, i woke up today, started to use my Galaxy W, when all of suddenly, my cellphone had no signal whatsoever. i thought it was a problem with my SIM card, but i switched it with a friend of mine, and the problem continues. i can't make calls or activate the 3G connection, maybe a problem with the antenna?
glad for the help
Click to expand...
Click to collapse
Any screenshots? Try to enable and disable airplane mode or use *#*#4636#*#* to get into phone information then set the preferred network type as GSM/CDMA auto (PRL)

Are u experiencing any issues with network connection?

My s3 randomly loses connection to the network. Today I picked up my phone to make a call and noticed it was not connected to the network and displayed Emergency call only message.
This happened a few times before too. Initially, I thought it could be a buggy sim so I got a brand new sim from telus. But its still does it. Randomly though. Any thoughts guys?
Anyone?
I haven't really noticed any issues, but I'm on AT&T. What ROM/firmware/modem?
I had similar problems till i disabled LTE. It was trying to connect to it all the time plus it was killing battery.
me and my brother have had the issue in dowtown ottawa on rogers. seems fine in my apt in the market but on a patio and at a restaurant it just wouldnt work!! couldnt send texts, or receive, couldnt call, sometimes it showed i had full bars and lte but couldnt do anything. my brother complained about this the day before. i will try disabling lte next time

[Q] Data Connectivity Problem

Hi guys, I need some serious help. I had the original Note and upgraded to the Note 2. My wife got my original Note. The Note 2 is not rooted. I had my new Note 2 for about 4 days, when I notice that my 4G/LTE (I am in Denver) "switches off" and then I don't have a data connection (can't connect to internet etc.), but I still show full towers on the phone and I can make phone calls. When I restart the phone, the connection is restored and I have 4G/LTE. I can also restore my 4G/LTE by switching my phone back and forth between airplane mode.
At times I would be hours without a data connection and then suddenly the connection restores itself (without me restarting the phone). I have compared my connection to my wife's original Note and her phone has constant 4G/LTE, even when I have no connection on my new phone. It is not area specific since I might have no data connection in the morning, but in the afternoon everything is fine (that is now if I don't restart the phone and just leave it be). I took the phone back to Best Buy and exchanged it for a new one and I have the same problem with this phone.
It is driving me crazy since I need my data connection. I've been on the phone with ATT and we've reset the phone and did all that. No luck. They are checking into "other solutions" but I am not hopeful. My questions:
1) What can I do. Anybody else with this problem and how did you fix it.
2) Is this a phone problem or tower / ATT problem (I don't think tower since my wife's Note is working fine)
3) Should I wait for ATT or try and exchange this again for a third time? My 30 days are running out.
Any input will be much appreciated.
Thanks
AB
Execusa said:
Hi guys, I need some serious help. I had the original Note and upgraded to the Note 2. My wife got my original Note. The Note 2 is not rooted. I had my new Note 2 for about 4 days, when I notice that my 4G/LTE (I am in Denver) "switches off" and then I don't have a data connection (can't connect to internet etc.), but I still show full towers on the phone and I can make phone calls. When I restart the phone, the connection is restored and I have 4G/LTE. I can also restore my 4G/LTE by switching my phone back and forth between airplane mode.
At times I would be hours without a data connection and then suddenly the connection restores itself (without me restarting the phone). I have compared my connection to my wife's original Note and her phone has constant 4G/LTE, even when I have no connection on my new phone. It is not area specific since I might have no data connection in the morning, but in the afternoon everything is fine (that is now if I don't restart the phone and just leave it be). I took the phone back to Best Buy and exchanged it for a new one and I have the same problem with this phone.
It is driving me crazy since I need my data connection. I've been on the phone with ATT and we've reset the phone and did all that. No luck. They are checking into "other solutions" but I am not hopeful. My questions:
1) What can I do. Anybody else with this problem and how did you fix it.
2) Is this a phone problem or tower / ATT problem (I don't think tower since my wife's Note is working fine)
3) Should I wait for ATT or try and exchange this again for a third time? My 30 days are running out.
Any input will be much appreciated.
Thanks
AB
Click to expand...
Click to collapse
While it's possible you've received two faulty phones, the more likely culprit is the only thing that hasn't been changed out. The SIM card.
Synner12 said:
While it's possible you've received two faulty phones, the more likely culprit is the only thing that hasn't been changed out. The SIM card.
Click to expand...
Click to collapse
Good idea, I will get the SIM card changed out. Thank you for your input.

Cellular Network issues on 4G Sim Card - Help please.

Hi All,
Since I got the 4G-LTE SIM CARD I have been having an issue with the cellular network, LTE(4G). It happens that the signal is lost and I see a small red cross in the indicators bars, this lasts for 1 minute or so, then the network comes back and it works for half an hour. Then it happens again.
I notice it while browsing, tweeting, whatever that is being done thru Wi-Fi.
I would like to see a log of what happened and try to send it to my carrier, I'm sure it's a carrier issue because it never happened when I was using a 3G Sim Card.
Does anyone knows any app to get a log for cellular Network? or how to get it from a file in the phone?
Thank you!
best regards.

my wifi and sim service stoped working

I have my op5t for more then 2 years now with no problems.
today I woke up and discovered I can't turn wifi on and the device stoped ditecting my sim card.
somtimes the wifif and the sim service turen on for a feue sec and turn off again.
I've already tried wipe everything and flash the last OS version with no succes. what should I do?
Hello,
Can't help you, but I have the same problem and it seems to have occurred in a similar time - also a few days ago. Suddenly my SIMs stopped being detected overnight and then after a few restarts wifi stopped working too.
Also, the SIM cards work fine when inserted to another phone.
Any ideas?

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