Notification Issue when screen is off - Galaxy Note II Q&A, Help & Troubleshooting

Hi guys
Does anyone know why I wouldn't be getting and notifications for email and eBay while the screen is off over hsdpa. I get text message notifications fine. If I receive an email while the screen is off the phone will do nothing until I turn the screen back on and it reconnects to wifi then I will receive everything I am missing all at once.
Having said all that it doesn't appear to be actually receiving them. It's as if it's not even bothering to look over its data connection until it reconnects to wifi.
Wifi is set to NOT be on while the screen is off but surely it should be reverting to its data connection. Wifi, mobile data and sync are alone and I have checked the gmail app and sync is on in that too.
Help, any ideas?
Thanks

If you use the Powersave app (found on the app drawer) then it only turns on hspa data connection every 30 minutes.
If not, maybe you have turned off sync with 3g networks on the Data usage screen.
Do you have any other Powersave app installed?
Sent from my GT-N7100

vladeco said:
If you use the Powersave app (found on the app drawer) then it only turns on hspa data connection every 30 minutes.
If not, maybe you have turned off sync with 3g networks on the Data usage screen.
Do you have any other Powersave app installed?
Sent from my GT-N7100
Click to expand...
Click to collapse
No power save app installed and 3G is definately turned on in the settings

Related

Is the desire always connected ?

Hi,
Coming from an HTC HD1 and HD2, I've just bought my HTC Desire yesterday. And wooow, it's amazing ! Really faster than the HD2 !
It seems that my Desire is always connected to the 3G/EDGE network. How can I see if I'm connected or not ? I've set "enable always on mobile" to OFF, and "Auto Sync" to OFF. But I still see the E icon with grey up and down arrows.
Is there an app to disconnect data after x minutes, if the device is not used ? On windows mobile, I was using WM Long Life to do that trick. I don't know if there is something similar, because I'm very new to Android.
Thanks
Settings -> Wireless & Networks -> Mobile Networks toggle to turn it off. Alternatively, you can use the mobile network toggle widget, from HTC, on one of your homescreens.
About turning off the data after x amount of MB - I use 3G Watchdog. Search for it in the market, it's really good, plus comes with a useful homescreen widget etc etc. lol
Hope that helps.
pim said:
I still see the E icon with grey up and down arrows.
Click to expand...
Click to collapse
Grey means they're not doing anything. They turn white when transmitting/receiving.
dpk said:
Settings -> Wireless & Networks -> Mobile Networks toggle to turn it off. Alternatively, you can use the mobile network toggle widget, from HTC, on one of your homescreens.
About turning off the data after x amount of MB - I use 3G Watchdog. Search for it in the market, it's really good, plus comes with a useful homescreen widget etc etc. lol
Hope that helps.
Click to expand...
Click to collapse
Thx for the answer. I went through Settings -> Wireless & Networks and turned off the connection. But this option totally prevents the phone from being connected to the 3G network. When I turn it back ON, then the phone automatically connects to the network.
What I want is the phone being able to connect but not permanently.
For example, I check my mails, the phone connects, retrieves the emails, and when no more data is being downloaded, disconnects after xx seconds.
It would drain less battery than being always connected.
I've searched for watchdog, but it isn't what I'm looking for.
Settings -> Wireless & Networks -> Mobile Networks toggle to turn it off. Alternatively, you can use the mobile network toggle widget, from HTC, on on
Click to expand...
Click to collapse
Thx for the answer. I went through Settings -> Wireless & Networks and turned off the connection. But this option totally prevents the phone from being connected to the 3G network. When I turn it back ON, then the phone automatically connects to the network.
What I want is the phone being able to connect but not permanently.
For example, I check my mails, the phone connects, retrieves the emails, and when no more data is being downloaded, disconnects after xx seconds.
It would drain less battery than being always connected.
I've searched for watchdog, but it isn't what I'm looking for.
Click to expand...
Click to collapse
If its not transmitting data, it does not use any more power then if disconnected. Don't worry about it.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
would highly recommend juice defender. managers disconnection of data at set times to conserve battery.
I have found APNDroid widget to work quite nice. Click to network on, check mail, update everything, then click off. Still not quite what you are looking for, but perhaps a solution. I am currently on 6 month contract in India & the mobile data rates here is ridiculously expensive. 1mb = 40min phone call in price. So it works quite well for the battery drain & cost saving here.
Why use APNdroid when there is a native widget, which does the exact same thing? (add widget, settings, mobile network)
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
thanks. Didn't see that far.
KrewCial said:
Why use APNdroid when there is a native widget, which does the exact same thing? (add widget, settings, mobile network)
Click to expand...
Click to collapse
thanks, didn't know that
anyway I use apndroid also, because when I click the Htc gadged, the apn connection is estabilished.
Apndroid adds a suffix to the apn name, thus it's impossible to connect (and pay fees ) if I don't want to

Disabling data whilst roaming

Is there a way to be 100% sure whilst roaming that the data connection doesn't send or receive any data?
I realise there's a setting to disable the mobile network whilst roaming but does this make sure not even 1byte is sent?
I'm more than happy to use WiFi when available but can't afford any roaming charges. Could some widgets force data use even when disabled? Possibly beautiful widgets clock and weather?
Sent from my HTC Desire using XDA App on LeeDroid v2.2b
As far as I'm aware, it doesn't sent any data, but if you're that worried about it, turn mobile network off via the widget or the power menu.
Regards,
Dave
I've used the phone in several far-flung corners of the world with roaming data turned off and have never incurred any kind of charge
That's good to know guys. I didn't want the phone slowly trickling my bank account dry whilst I'm in Abu Dhabi. Hopefully there's plenty of free WiFi about.
I use Juice defender. It has a data toggle widget. So I can fast turn it on and off. Works great.
Eph.
Or just use the HTC widget if you're running a Sense ROM!
Regards,
Dave
I would be fairly confident in trusting the Android setting. But if you want to make doubly extra sure, delete your APN settings. OFC you will have to add them again once you get home.
I'm in France on my holls right now, I can confirm that un-ticking the 'Data Roaming' selection works just fine, no mobile data is being used. However I'm unable to send picture messages on the French network but I doubt that's connected.
UKseagull said:
I'm in France on my holls right now, I can confirm that un-ticking the 'Data Roaming' selection works just fine, no mobile data is being used. However I'm unable to send picture messages on the French network but I doubt that's connected.
Click to expand...
Click to collapse
It is connected! MMS requires a data connection.
Regards,
Dave

[SOLVED] WiFi not working properly? 3G/4G stays on due "My Account" App

So when i am home i have my WiFi on, which means my 4g is off. Now when the WiFi is on, i can not receive or send pictures. Also cant use the web or do anything like that but just send and receive text/calls.. and reason to this? maybe i have certain settings on that i don't know about? If i remember right, my wifi worked properly a few days ago.. but i cant remember exaclty. Help please? Thanks
no one knows?
Power cycle your router?
I've been having a different wifi issue. at home I have only edge coverage but I have petty good cable internet so obviously I want to use my wifi but for some reason the phone connects to wifi yet still uses the mobile network unless I turn off mobile data. My wifi sleep policy is set to never btw. Any ideas?
Sent from my Hercules with xda Premium.
Edit
Also if I turn off mobile data while connected to wifi then turn it on while still connected it stays on wifi fine. Its like the mobile radio is preventing the wifi connection from fully initializing or something
Same issue!
kenvan19 said:
I've been having a different wifi issue. at home I have only edge coverage but I have petty good cable internet so obviously I want to use my wifi but for some reason the phone connects to wifi yet still uses the mobile network unless I turn off mobile data. My wifi sleep policy is set to never btw. Any ideas?
Sent from my Hercules with xda Premium.
Edit
Also if I turn off mobile data while connected to wifi then turn it on while still connected it stays on wifi fine. Its like the mobile radio is preventing the wifi connection from fully initializing or something
Click to expand...
Click to collapse
I am having the same issue. I have to go into airplane mode, then turn on wifi to actually be able to use it... otherwise seems to default to mobile radio...
I have the same issue..this is what i do to work around it though:
1. Go to Settings>Wireless and Networks>Mobile Networks
2. Uncheck packet data, and then check it again.
Once i do this, my wifi works again, let me know if it works for you.
jmr533 said:
I have the same issue..this is what i do to work around it though:
1. Go to Settings>Wireless and Networks>Mobile Networks
2. Uncheck packet data, and then check it again.
Once i do this, my wifi works again, let me know if it works for you.
Click to expand...
Click to collapse
That does work but its a frustrating step lol
Sent from my Hercules with xda Premium.
jmr533 said:
I have the same issue..this is what i do to work around it though:
1. Go to Settings>Wireless and Networks>Mobile Networks
2. Uncheck packet data, and then check it again.
Once i do this, my wifi works again, let me know if it works for you.
Click to expand...
Click to collapse
yes, does seem to work, but agree it's frustrating.... Hope they fix this soon.
Got this from the battery thread. This actually fixes the wifi issue on my SG2
The program is called Llama and can be downloaded from the market. I deleted all the default events and just added these 2. Hope this helps for all of you with this issue.
Originally Posted by paprcut View Post
Here are a couple of things that really helped my battery life:
- Install Llama and launch it
- Add an event called WiFi
-- Add condition: WiFi Connected (any network)
-- Add action: WiFi Sleep Policy (never sleep)
-- Add action: Toggle Mobile Data (off)
- Add another event called WiFi Disconnected
-- Add condition: WiFi Disconnected (any network)
-- Add action: WiFi Sleep Policy (sleeps when screen turns off)
-- Add action: Toggle Mobile Data (on)
Click to expand...
Click to collapse
Try freezing "my account". It toggles data even with WiFi is on. Try it and let me know.
Brotha Noompsey said:
Got this from the battery thread. This actually fixes the wifi issue on my SG2
The program is called Llama and can be downloaded from the market. I deleted all the default events and just added these 2. Hope this helps for all of you with this issue.
Click to expand...
Click to collapse
Actually saw this tread and had Llama installed with these 2 profiles added and was till getting this issue... Going to try Freezing My Account to see if that helps... I know it helped with my wifi issues on my G2x.
Update: Nothing seems to work now. Can't have Wifi and cell radio on at the same time... can get calls but nothing else...
I've seen it occasionally as well. I haven't needed to reboot though. It usually recovers after I toggle WiFi on and off and mess with some other things.
Splaktar said:
I've seen it occasionally as well. I haven't needed to reboot though. It usually recovers after I toggle WiFi on and off and mess with some other things.
Click to expand...
Click to collapse
I notice the same issue and I also toggle wifi on and off to get it to work back again.
Sent from my SGH-T989 using xda premium
Same here. I have to toggle wifi on/off and sometimes reconnect through wifi settings to get it back.
Sent from my SGH-T989 using XDA App
Same here. It's really annoying
Sent from my SGH-T989 using Tapatalk
Medikay said:
Recently I have noticed that the wifi on my phone stops working randomly...even though it says it's connected. Usually I can solve this problem by rebooting; should I return the device?
Click to expand...
Click to collapse
Yes, either return or warranty exchange for a new one, I have not noticed this issue with my device at all.
I've been having the same issue and it definitely causes excessive battery drain. Sometimes toggling wifi off then on works. Other times it requires toggling mobile data off then on.
I had it happen just now and tried freezing 'my account' in titanium backup as suggested and my 4g indicator immediately turned off. Sweet! It seems that 'my account' is the culprit!
Edit: I really wish this topic wasn't merged...I think there were a couple 'wifi problem' threads talking about different issues. To clarify, my problem was that while on wifi my 4G indicator would sometimes turn on and consume more battery and (sometimes) force all data to use 4G instead of wifi. Really annoying!
Sent from my SGH-T989 using xda premium
[Q] WiFi not working properly? 3G/4G stays on
My mobile data doesn't always turn off when wifi is on. Any ideas?
same here ,dont know what that is
Bump.........

[Q] Power Efficiency Setting

Can someone please explain to me in details what's the effect of the "Enable power efficiency" setting in the phone please?. i.e. does it turn off wifi or background data? and if so how often then it turns itself on to update data etc..
I am still really confused
I think it moniters your batt ,when it drops under a certain % it auto shuts down those features which cause heavy drain ie wifi mobile network bluetooth and auto sync ,just gives you a little extra time if your not in a place were you can recharge.
sent from my rootin tootin Revolution 6.3.1 DHD
mutsc0 said:
Can someone please explain to me in details what's the effect of the "Enable power efficiency" setting in the phone please?. i.e. does it turn off wifi or background data? and if so how often then it turns itself on to update data etc..
I am still really confused
Click to expand...
Click to collapse
As it self says, it will stop the auto sync for the applications like facebook, mail, google, HTC sense etc. when you are on device 3G mobile network. It has nothing to do with your wi-fi settings. Rather than using Auto Sync on your Mobile 3G network you can alternatively use "sync now" option in Widgetsoid app or plan when do you want to sync your data.
kaydee7902 said:
As it self says, it will stop the auto sync for the applications like facebook, mail, google, HTC sense etc. when you are on device 3G mobile network. It has nothing to do with your wi-fi settings. Rather than using Auto Sync on your Mobile 3G network you can alternatively use "sync now" option in Widgetsoid app or plan when do you want to sync your data.
Click to expand...
Click to collapse
So what's the difference with me turning off "Background data" manually?? If this is the case, this function is pretty much redundant.
its only automatic function. You can set which will be disabled when battery run low. you can fint it in options.
From what I observe at least with Desire HD & the recent 2.3.5 update, this option also affects the way device uses WiFi.
I do not know what exactly are the gradations of shudown for wifi physical or higher levels protocols, but apparently with this option enabled wifi is not so much "instant on" as it is without this option -- if the device is kept off ~10 (approx.) minutes and then switched "on", wifi connection appears only after some time.
Also (I guess as a result of the above), I observe that the device with this option enabled (being switched "off", e.g. during the night), brings up cellular data connection every ~40 minutes or so, I guess to service some data needs (this correlates with com.google.process.gapps activity). Apparently that's because it sees that wifi is really "off", and thinks it's more economic to use cellular data. I would say that average current draw does not change much due to that -- normal "always on" wifi does not take much power anyway.

Wifi after sleep?

I have a question. I have "keep WIFI on during sleep" option set to "Never".
When I wake up my phone from sleep after 30 minutes or more of not using it, the wifi does not reactivate itself (it's off, no icon in statusbar), but when I go to settings, it says that Wifi is enabled. Just like in the picture below...
I want to know if this is normal or what? Happens to me on both stock and custom rom.
EDIT :
I fixed this by putting my Wi-Fi frequency band from 2.4 GHz to "Automatic" in advanced wifi settings. Htc and google really need to fix their ****!
I also disabled ipv6 in my router settings, not sure if that helped
Sadly for you, it works as expected for me. I let my phone sit for about 40 mins hoping I wouldn't get a text. Picked it up and the Wi-Fi turned on and connected right away.
Stock Rom (1.91.617.1)
Root
Ex kernel .20 (stock except min perf 0% & GPU medium)
ivicask v17 performance
mosincredible said:
Sadly for you, it works as expected for me. I let my phone sit for about 40 mins hoping I wouldn't get a text. Picked it up and the Wi-Fi turned on and connected right away.
Stock Rom (1.91.617.1)
Root
Ex kernel .20 (stock except min perf 0% & GPU medium)
ivicask v17 performance
Click to expand...
Click to collapse
This is just plain weird for me. Not a real problem, but strange, maybe has something to do with my wifi connection (router).
Thanks for the reply!
Just confirmed that one other guy that just got the phone has the same issue.
I fixed this by putting my Wi-Fi frequency band from 2.4 GHz to "Automatic" in advanced wifi settings. HTC and google really need to fix their ****!
I also disabled ipv6 in my router settings, not sure if that helped
CroCop18 said:
I fixed this by putting my Wi-Fi frequency band from 2.4 GHz to "Automatic" in advanced wifi settings. HTC and google really need to fix their ****!
I also disabled ipv6 in my router settings, not sure if that helped
Click to expand...
Click to collapse
I have had the WiFi Frequency Band set to Automatic since I got the HTC 10. I came looking for this topic because of what mine does. When I wake up the screen, there is often a message on the screen "wifi has disconnected", and it will show connected to mobile data in the notification bar. It usually will reconnect to WiFi within a few seconds. But it is annoying, so I am looking for a fix, if there is one. I turned on the setting to keep it on WiFi during sleep a couple days ago, but it didn't change this behavior.
From what I am reading here, this sounds like it is common to the HTC 10 regardless of that setting. I am therefore thinking perhaps the "wifi has disconnected" message is actually left over and still on the display from when I turned the display off? But what I don't understand is that I get notifications such as incoming email and hangouts messages while the display is still sleeping. Unless those are coming via the mobile data connection. Perhaps I should try turning off mobile data and leaving wifi on to test if it still does that, but obviously leaving the mobile radio connection off is not desireable, even if that did help. Does the HTC 10 silently always switch to a mobile connection and turn off wifi whenever the screen is off, meaning that keep wifi on setting is flawed?
Zoandroid said:
I have had the WiFi Frequency Band set to Automatic since I got the HTC 10. I came looking for this topic because of what mine does. When I wake up the screen, there is often a message on the screen "wifi has disconnected", and it will show connected to mobile data in the notification bar. It usually will reconnect to WiFi within a few seconds. But it is annoying, so I am looking for a fix, if there is one. I turned on the setting to keep it on WiFi during sleep a couple days ago, but it didn't change this behavior.
From what I am reading here, this sounds like it is common to the HTC 10 regardless of that setting. I am therefore thinking perhaps the "wifi has disconnected" message is actually left over and still on the display from when I turned the display off? But what I don't understand is that I get notifications such as incoming email and hangouts messages while the display is still sleeping. Unless those are coming via the mobile data connection. Perhaps I should try turning off mobile data and leaving wifi on to test if it still does that, but obviously leaving the mobile radio connection off is not desireable, even if that did help. Does the HTC 10 silently always switch to a mobile connection and turn off wifi whenever the screen is off, meaning that keep wifi on setting is flawed?
Click to expand...
Click to collapse
No. You probably have "Auto-switch to mobile network" enabled in advanced wifi settings.
CroCop18 said:
No. You probably have "Auto-switch to mobile network" enabled in advanced wifi settings.
Click to expand...
Click to collapse
Thank you for replying. The only 3 boxes I have checked in WiFi > Advanced are as follows:
WiFi Notification
Show Wi-Fi pop-up
Hotspot sign-in
All the other check boxes are blank.
So I have similar problem. When I leave the house it switches to mobile network just fine. When I come back home it doesn't auto connect until I turn on the screen. My advanced wifi settings are below with basically nothing checked.
I agree this is a serious problem and for me I have no mobile network at home and depend on wifi and hangouts for voice calls.
Just curious what firmware is everyone on? Mine is 1.91.617.1.
This thread discusses it quite a bit, mentioning different settings changes to try.
http://forum.xda-developers.com/htc-10/help/wifi-issues-htc-10-weak-signal-fail-t3368165
I tried some of these changes, and things seemed better today for awhile, until I found out my phone actually wasn't getting the internet over the solid WiFi connection to my network. :/ I had to undo all the changes so I could get back online with it.
CroCop18 said:
I fixed this by putting my Wi-Fi frequency band from 2.4 GHz to "Automatic" in advanced wifi settings. HTC and google really need to fix their ****!
I also disabled ipv6 in my router settings, not sure if that helped
Click to expand...
Click to collapse
Interesting. Mine was already on Automatic. I never touched it.

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