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Call me old-fashioned, but I LIKE buying stuff in retail stores. Lots of reasons:
1) I can try the product on to check for comfort.
2) I can get a sense for quality and fit n' finish.
3) If it breaks or I don't like it I can EASILY return or exchange it.
4) Instant Gratification - Face it, waiting for a week to get something you bought today SUCKS.
That being said, it seems that most of the really cool stuff is never available in stores. For example, over-the-head bluetooth headset with boom mic.
I work from home and LIVE on the phone. Before unlimited long distance was free, my phone bills would run about $3000 a month, just to give you an idea. It is very important that I have a lightweight, long-lasting headset. It MUST have a boom mic as my clients don't like it when I sound like I'm on a speakerphone as with most bluetooth headsets. I don't care if it isn't sleek and pretty - I never wear it outside the office - I am 100% into functionality.
Anyway, headsets of this nature have been out for about a year. You would THINK somebody with a retail store would carry them, but no. My local possibilities are:
BestBuy
RadioShack
Target
Walmart
Sam's Club
Office Depot
Office Max
Staples
Nobody. Not one of these stores carries this product. God I wish we had a Frye's here in this town. Frye's completely rocks.
Now I have to order online and cross my fingers the product doesn't suck.
i'm the opposite, I hate buying at retail stores.
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I am with the OP here. I travel from place to place around the country in the cellphone industry and most times I don't know where I will be 3-7 days from now. So ordering online is iffy at best for me. I also don't want to pay the gouging prices for overnight shipping to make up for it. So I must buy from a B+M store. On the rare occasion that I know where I will be I have bought online, but most times its just not possible for me.
I think I have figured out why this is.
Go to the BestBuy website. It seems all of the coolest, most current stuff is available online only. Why would they do that?
Well you figure the more sophisticated shopper that wants the latest thing will be shopping online. More of the customers who go to retail stores are less sophisticated users rather than enthusiasts.
So they sell the goid stuff online and ship out all the old tired stuff to sell to consumers who don't know any better.
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OneStepAhead said:
i'm the opposite, I hate buying at retail stores.
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Yah same here
I agree with the OP, I prefer retail stores for my gadgets. It allows me to look them over (online photos are never accurate, try it out, not have to deal with annoying/unreliable mail delivery, and in the end get the instant gratification of taking it home immediately...
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Frye's only goes so far though too. It all depends we got s huge one and at times it is a god send and others it is as hit or miss as the regular options. But agreed, variety and such some **** just cant be got around certain places.
So yes I too enjoy the immediate purchase / use of most things and honestlyas far as online purchases go, some are more suited for as much than others.
SWYPED from my SUPASONIC
Probably has to do with the fact that Americans are so obsessed with the lowest price they don't even care about the product quality.
This is evident by the surge in Chinese goods being sold at the rate it is.
Usually "the best" isn't cheapest.
Also, retail stores have a limit in space, unlike online.
Thus they have to be more picky on what they carry.
So, of course, they are going to pick the big sellers. [Especially cause they have more overhead having to pay people to run the stores as well]
Its because 90% of the in store shoppers are average electronic consumers. Hell you'd crap if you saw how many people dont update theyre androids and are still on 1.5. These items your looking for are specialty items and not used by the average shopper therefore they dont sell so we dont carry them. Stores have to buy a certain amount of a product to carry it and most items like this dont sell fast enough. After a few months the stores pay a stocking fee on what isnt sold. Online however doesnt have these limitations which is why they stock these items. They get them from the manufacturer on a per basis order.
I work at BB and would love these specialty items but our group of buyers is a minor percent of shoppers.
mitchellvii said:
God I wish we had a Frye's here in this town. Frye's completely rocks.
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There's a Fry's near my home and another near near my work and I'm equally frustrated with both of 'em! I just don't understand how anyplace can have so much of what I want yet so little of what I need.
I still shop there a lot, but it almost always involves compromise.
I call it the Home Depot business model.
Pete
But I guess you can't beat Amazon for price. You also have he benefit of lots of user reviews. However even that can be confusing because one user will rate the product 5 stars because it does xyz so well and another user will rate it one star because it sucks at xyz
Oh well. I really need to buy an over the head bluetooth headset with boom mic and I can't decide on which one. Lots of people seem to like the Emerson product.
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I guess what amazes me is that Charlotte NC is the 9th largest city in the USA and we don't have a single enthusiast technology store. No TigerDirect, no Frye's. It blows :-(
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Try living on an island lol
We are not too bad tho, shipping Something is something else. I have had problems with that. Had something shipped to my parents house in VA and im still waiting for them to ship it. Its been over a week since they got it.
But yeah,i do like buying from a store, returns alone are less of a pain.....But I have been buying a lot online. Mostly things I cant find locally or good deals.
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I think it is bcause the store do not want to get stuck with something that doesn't sell fast.
As someone said earlier, not eveyone is willing to put out money for quality stuff. Lower priced item sell faster. Stores want something that will come in and out
Basic economics. It is cheaper to sell online than it is to sell out of a brick-and-mortar store. They may charge the same price at both locations, but anything they sell online has a massive difference in the profit margin. They don't sell, or at least keep much stock for the most desirable items in-store. This allows the store to direct people to the website when the store "runs out of stock". Straight and simple increase in profit.
I hear you. There is almost an entire untapped market for specialized electronics. All the big box carry the same old consumer neutral stuff. Its got to the point for me where Best Buy is the only place I can really get anything, and there selection is not that great.
it all boils down to overhead. A brick and mortar store has lots of it. Staff, real estate, utilities, etc. are all expensive. In order to recoupe these expenses you put on the shelves things that you will sell a lot of. Ever store has to make so much money for every square foot of floor space. Each shelf has an income it must make inorder for the store to be profitable. This makes "Specialty" the key word. It is an item a specific few will be looking for not the masses. If you take up space on your floor with an item that you are not going to sell very many of you are wasting valuable space and going to get stuck with product you cant move.
Pierceye said:
Basic economics. It is cheaper to sell online than it is to sell out of a brick-and-mortar store. They may charge the same price at both locations, but anything they sell online has a massive difference in the profit margin. They don't sell, or at least keep much stock for the most desirable items in-store. This allows the store to direct people to the website when the store "runs out of stock". Straight and simple increase in profit.
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This makes no sense and it sounds like you have a conspiracy issue. No store would ever not stock what sells well. There is no guarantee that the shopper is going to go home and buy from your website. It is too easy to comparison shop on the internet and I guarentee you that you will not find that Best Buy (or any other B&M store) is the best price on the web. It just boils down to certain items will cost a store money if they sit on the shelves due to the income that can be made if something else is there.
cmdaily said:
No store would ever not stock what sells well. There is no guarantee that the shopper is going to go home and buy from your website. It is too easy to comparison shop on the internet and I guarentee you that you will not find that Best Buy (or any other B&M store) is the best price on the web. It just boils down to certain items will cost a store money if they sit on the shelves due to the income that can be made if something else is there.
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We actually do that at Staples all the time. We want more and more customers ordering online. They will advertise a chair on sale and even if we have it in stock they encourage us to get the customer to order it online at our kiosk. They say it gets customers more used to ordering online and conditions them to shop online at home. If they order online from in the store we can help them if they need it, and next time they order they may bypass us altogether.
Margin is much higher on online items and returns are less likely.
Sent from my HTC Vision using telepathy and unicorn dust.
Switch to an Iphone and you'll pretty much find any accessory you could ever want, even at your local Walgreens. That's because it's the new, hip phone that all the kids want. Seriously though, sometimes, the local little cell phone shops are the best for quirky, non-mainstream stuff. There a place by me, about 30 minutes away that just has a crap ton of cell phone accessories. If I just can't wait, or I'm not sure what I want, I just drive out there.
sinistersai4d4d said:
We actually do that at Staples all the time. We want more and more customers ordering online. They will advertise a chair on sale and even if we have it in stock they encourage us to get the customer to order it online at our kiosk. They say it gets customers more used to ordering online and conditions them to shop online at home. If they order online from in the store we can help them if they need it, and next time they order they may bypass us altogether.
Margin is much higher on online items and returns are less likely.
Sent from my HTC Vision using telepathy and unicorn dust.
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Say what?????? You do realize by doing what you described your working yourself out of a job? If they bypass the store your revenue goes down as well as your labor allowance which means your not needed and im sure the ceo would be very pleased by your willingness to help his wallet.
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So my phone was stolen on Friday. Saturday I filed the claim.
Says it will take 1-3 days. Wed after getting no updates I call, they say should ship that day. Today I call they say it is now 10-14 days.....call Sprint they say there is nothing they can do.
So basically:
1) Go 14 days without a phone
2) Buy a new phone out of my pocket (what was the purpose of insurance again?)
3) Accept a different model phone (what was the purpose of me buying my phone just 2 weeks ago?)
That sucks, but don't you have an old crappier phone you can use while you wait? I know if you get your phone from best buy and buy your insurance through them, they'll give you a loaner phone while you wait for your replacement.
Post like this makes me wonder about insurance. I would not get off the phone till someone helped me.
Did you have lookout or tp app on it? I think your insurance can try to ping it also. But it is probably to late. Still, I would try.
Sent from my SPH-D710 using Tapatalk
japper88 said:
That sucks, but don't you have an old crappier phone you can use while you wait? I know if you get your phone from best buy and buy your insurance through them, they'll give you a loaner phone while you wait for your replacement.
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Thats only for damage, Best Buy doesn't cover lost and stolen. Hence why they have no deductible.
Its not a cell phone but I have magic jack for exactly this reason. Awesome device that just plain works and costs almost nothing.
newalker91 said:
The reason you cannot get one for two weeks is because they are completely sold out and backordered. Sales cannot even get their hands on these phones right now. There is no magic warehouse of high demand phones strictly for insurance reasons. The fact that they offered you a similar device until you can get another is proof that they are doing what they can to work with you on it. Let this simply be a lesson that one needs to be more careful with their expensive electronics. You wouldn't leave $600 in cash laying around anywhere someone could even remotely consider walking off with it, why would you do the same with the phone? If in your case it was something more severe such as house being broken into or you were physically assaulted and mugged, then law enforcement should be stepping in so you can receive proper restitution. If you left it in your car and it was broken into, then you should know in times like this to never leave so much as spare change in your car.
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Wow. Just wow.
First off, you're right about there being no magic warehouse of them, and that they're simply unavailable. That's the part that sucks. But you're making a lot of other unreasonable assumptions here. For one thing, they're not offering him another model until his becomes available, they're merely offering him another model. PERIOD. They will not then say, "oh, hey, we got these back in, so we're going to send you one and you send the loaner back." That's not them trying to assist, that's them giving up on a reasonable solution. I think working with a local store to provide a loaner until it's available would be the reasonable solution here, but they're clearly not set up for that, and that's a shame.
And nice "blame the victim" mentality. You sound like the jerks who tell rape victims that it was their fault for dressing that way. The guy got his phone stolen. No world is it his fault that it was stolen. Someone still broke the law and TOOK his property without permission. Period. There's no logic behind telling him that's HIS fault and HE should have known better. How exceptionally rude and thoughtless.
Besides, he did protect himself by buying insurance on his new phone. He did the right thing, knowing stuff happens and these problems occur. He's one of the responsible ones. And the insurance isn't paying off. That's the reality.
newalker91 said:
The reason you cannot get one for two weeks is because they are completely sold out and backordered. Sales cannot even get their hands on these phones right now. There is no magic warehouse of high demand phones strictly for insurance reasons. The fact that they offered you a similar device until you can get another is proof that they are doing what they can to work with you on it. Let this simply be a lesson that one needs to be more careful with their expensive electronics. You wouldn't leave $600 in cash laying around anywhere someone could even remotely consider walking off with it, why would you do the same with the phone? If in your case it was something more severe such as house being broken into or you were physically assaulted and mugged, then law enforcement should be stepping in so you can receive proper restitution. If you left it in your car and it was broken into, then you should know in times like this to never leave so much as spare change in your car.
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Nice troll!
newalker91 said:
Not trolling. It's called playing the devil's advocate. Working for Sprint, I see a lot of bs every day where people do stupid things and result in their phone being lost/stolen. Asurion often times will offer a temporary replacement unit until theirs is available if you escalate the issue. Never once did I say it doesn't suck that his phone was stolen, I'm merely pointing out that in the future this can all be alleviated by being more careful. Starting a thread to flame Sprint/Asurion will result in said person being questioned as to their reasoning for doing so.
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You're a pretty good troll, indeed. Where did you learn these skills?
Troll techniques uses so far:
1. Its OPs fault
2. tl;dr original post --> talk about other crap not relevant to post (like he was offered a loaner phone)
3. Call OP stupid, careless, other flame names
4. Lie blatantly.. about phone availability, policies, etc.
Need I go on?
Didn't know Sprint policies included telling people it's their own fault their phone was stolen. That's a pretty poor reflection on the company, I must say.
TurboFool said:
Didn't know Sprint policies included telling people it's their own fault their phone was stolen. That's a pretty poor reflection on the company, I must say.
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He's just a troll and hes playing a sprint employee on TV.. err.. internet.
LxMxFxD said:
He's just a troll and hes playing a sprint employee on TV.. err.. internet.
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Actually I completely agree with him. I was just as irritated when I read the OP's post. I've had the most top of the line phones since smart phones were on the market, and I've never once been even close to a situation where my phone could get stolen. He's lucky Asurion covers theft at all. Theft is one of the most preventable problems there is.
Lonewuhf said:
Actually I completely agree with him. I was just as irritated when I read the OP's post. I've had the most top of the line phones since smart phones were on the market, and I've never once been even close to a situation where my phone could get stolen. He's lucky Asurion covers theft at all. Theft is one of the most preventable problems there is.
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This. Very much this. The amount of irresponsibility i see every day as a tech is sickening. What is even more disheartening is the greater amount of entitlement.
On that i won't be elaborating, but needless to say I am sorry for the OP, but surely you can comprehend that there simply are little to no refurbs available. Refurbs have to come from somewhere, and that would be returned phones. The phone is little over half a month old, so its not hard to see that the amount of refurbs made and phones returned is creating a backorder limbo, with the rates being about equal. Also, exacerbating the problem is the fact that many are out of 14 days so issues dealing with defects no longer qualify for a new, but a refurb instead.
Sent from my SPH-D710 using xda premium
How is this Sprints fault?
Sent from my SPH-D710 using xda premium
I haven't had problems with misplacing my phone, but it does happen. Trust me I treat it like a brick of gold. Fiancée is always saying you care more about your phone, etc. Anyways isn't a replacement what why we pay insurance? If some dumbass hits your car you sure aren't gonna wait two weeks for a rental. Cut the man some slack, **** happens and it could happen to you. At least he's wanting another Epic Touch and not jumping on the iPhone bandwagon. I mean let's go wait in line for a phone that's already outdated...
Sent from my Eptoch 4g
Lonewuhf said:
Actually I completely agree with him. I was just as irritated when I read the OP's post. I've had the most top of the line phones since smart phones were on the market, and I've never once been even close to a situation where my phone could get stolen. He's lucky Asurion covers theft at all. Theft is one of the most preventable problems there is.
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Stuff happens. You can't assume that every person who has something does it by ignorance. Now, let's assume I had it stolen because of my ignorance. I am STILL paying $8 a month to cover that ignorance, and it isn't being done.
I just had to go out and buy an Evo 4G in the mean time (obviously I could have bought something less expensive, it was $150, but still). So now I will wait for my Samsung to get to me and promptly cancel my insurance coverage. If I'm going to be SOL anyway paying $96 a year and $100 for the deductible and $150 for a replacement in the meantime I might as well just go without it.
And for the record, I have had more smartphones than I can count on my hands and possibly my toes and have never had one lost, stolen, or KIA due to user error before. But like I said at the beginning, stuff sometimes happens.
So for all those saying that if someone gets something stolen thy are irresponsible? So if I go to work and my house gets broken into its my fault? That is what insurance is for. They cover lost/stolen phones and that is why he pays the $8 bucks a month. I'm glad he told me how asurion works.
Sent From My Evo Killer!!!
newalker91 said:
People hate to take any blame for their own mistakes, and often times it is best that they hear something that they don't want to hear. As I've clearly stated, not every theft leaves the owner at fault, but often times it does. Phones are constantly left laying on counters at bars, in lunch rooms at work, on benches in locker rooms, etc. and then they are angry for having to pay the deductible. I may piss some individuals off when I ask them how it came about being stolen, but finding out actually is part of my job. Teaching people a little responsibility can go a long way considering they get a limited number of claims.
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your blatant disregard for anything as far as customer service is concerned is scary, now this has turned into a flame war, but oh well you brought it onto yourself. in no way shape or fashion is it your job to see why it was stolen , its your job to hear him say it was stolen ask for the police report and that's it.
So your telling me that if i go into a convenience store leave my phone on the counter for a second while my head is turned that its MY FAULT no its the thief who took it. I have had my car stolen and the police tried to grill me because i left the keys in the car and it running but yet it was my fault. in fact no it was not, because how many people leave their doors unlocked at night does that mean its their fault if they get their house broken into NO!
Now i can see that they may be back ordered and if asurion offered a different phone in the meantime then i would do it.
boominz28 said:
your blatant disregard for anything as far as customer service is concerned is scary, now this has turned into a flame war, but oh well you brought it onto yourself. in no way shape or fashion is it your job to see why it was stolen , its your job to hear him say it was stolen ask for the police report and that's it.
So your telling me that if i go into a convenience store leave my phone on the counter for a second while my head is turned that its MY FAULT no its the thief who took it. I have had my car stolen and the police tried to grill me because i left the keys in the car and it running but yet it was my fault. in fact no it was not, because how many people leave their doors unlocked at night does that mean its their fault if they get their house broken into NO!
Now i can see that they may be back ordered and if asurion offered a different phone in the meantime then i would do it.
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And I'm even saying ASSUME I was ignorant. I wasn't, but assume it. Because I agree a little bit you can prevent things from getting stolen, but the point still is they offer the insurance for lost/stolen property, so the ignorance on behalf of the person who loses or has something stolen is irrelevant.
And your last point is the best one. What I was looking for them to do was say "OK, we will send you a comparable device in the meantime, and then you have to send it back to us when yours is returned". If I'm paying the price I do I should not be left without a phone for two weeks.
Instead they told me, BUY a comparable device, use it, send it back in two weeks, and we will refund you.
gpgorbosjr said:
And I'm even saying ASSUME I was ignorant. I wasn't, but assume it. Because I agree a little bit you can prevent things from getting stolen, but the point still is they offer the insurance for lost/stolen property, so the ignorance on behalf of the person who loses or has something stolen is irrelevant.
And your last point is the best one. What I was looking for them to do was say "OK, we will send you a comparable device in the meantime, and then you have to send it back to us when yours is returned". If I'm paying the price I do I should not be left without a phone for two weeks.
Instead they told me, BUY a comparable device, use it, send it back in two weeks, and we will refund you.
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i would get that in writing , now i dont know your financial situation but comparable would mean another 600 buck phone, in my mind i would do it knowing i would get that money in cash in hand , but if they dont and say we will credit your account i wouldnt do it.
I don't think people are understanding the arguments here.
In the past I worked with security to try to help with campus crimes. Main problems being rape and thief. We could have easily have cut down on these problems if it weren't for one greater problem. Just plain stupidity. People ignore the safety advice we were giving them. Late class at night? No friend to walk home with? Call this number and we will come and get you. Guy or girl, it didn't matter. Follow these paths that we have clearly outlined for you while security is beefed up in other places, and still people choose to take short cuts that saved them maybe a few minutes and put their lives at risk. We did everything we could to prevent this from happening and it was as if they did everything they could to make something happened. Police have a negative stereotype and it frustrates me to no end when people ignore them when they are putting their lives on the line to save these people.
But lets get closer to the subject. I had my car broken into. Jacked up my dash taking out my radio. GF was driving it at the time and she forgot to lock my car door. I called the police and once they figured out my door wasn't locked they didn't do anything. It was my fault for not locking my doors and I had told my GF to make sure she locked them and she didn't. If my doors had been locked with my security alarm active my insurance and the police would have been a lot more helpful to me. And who knows, maybe the alarm would have scared them off and avoid the whole situation(broken window at the worse?).
I was personally shocked that the op didn't try to track their phone down. Lookout, plan b, he has insurance so the TEP app would have helped him to. I keep my phone on a belt holster. A few people have grabbed that holster when I was walking in crowded areas and without a quick reaction my phone would have been stolen. Before I had a holster one of my older smart devices fell from my pocket when I was playing games. None of the employees knew where it was. Used another customers smart phone to track mines down behind the employees desk and they just so happened to find it there. Last but not least, it is possible to be robbed and have your phone forcefully taken. You can't plan for every possible thing that could happen to your device. But you can get insurance and install at least one program to help track it down in the event that it is lost.
Any of could be where the OP is right now despite however much planning we do. I personally don't like the way the insurance is handling this. I would expect a loaner device during these times because it helps ease the pain of waiting. And of course the OP is mad at Sprint. They sold him the insurance that put him in this place. Wouldn't you be mad at me if I sold you something and it didn't work when you tried to use it? It should lower your trust in me despite the fact that I didn't have any control over what happened and it worked great for everyone I knew.
Scary :x
We're getting daily emails now about sprint's on the west coast getting their audits from sprint already, and how picky their being (like deducting points for not checking the boxes next to what we can save on the data preservation). I'm still new, just out of my ninety days, and was hoping to get some advice from some other techs who have been thru an official audit, not a mock audit from your srss or iae.
I also heard their going employee to employee and asking random questions. My biggest fear is they'll ask me a sales Rep related question and ill be left looking stupid. Is this true? What kind of questions will they ask?
I probably shouldn't be too worried. My srss for PCS experts uses my ready now pitch as an example for other stores. Literally, ill be in front of a crowd of customers and it goes down like this:
HOW SATISFIED ARE WE??
VERY!!!!
WHAT SERVICE DID WE PARTICIPATE IN???
READY NOW!!
he says he's buying me some pompoms
kurtiskobain said:
Scary :x
We're getting daily emails now about sprint's on the west coast getting their audits from sprint already, and how picky their being (like deducting points for not checking the boxes next to what we can save on the data preservation). I'm still new, just out of my ninety days, and was hoping to get some advice from some other techs who have been thru an official audit, not a mock audit from your srss or iae.
I also heard their going employee to employee and asking random questions. My biggest fear is they'll ask me a sales Rep related question and ill be left looking stupid. Is this true? What kind of questions will they ask?
I probably shouldn't be too worried. My srss for PCS experts uses my ready now pitch as an example for other stores. Literally, ill be in front of a crowd of customers and it goes down like this:
HOW SATISFIED ARE WE??
VERY!!!!
WHAT SERVICE DID WE PARTICIPATE IN???
READY NOW!!
he says he's buying me some pompoms
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Like he said, I wouldn't worry about it - just do you best, its all you can do.
newalker91 said:
Sounds like you're 3rd party. I spent over a year as a 3rd party tech before moving to corporate. The auditors have no affect on your job directly, they can only complain to your franchise owners if things aren't perfect. Do what you can to the best of your ability and you'll be fine. The only ones who can fire you are the management staff within your independent company, so just suck up to them and gain some job security. Things here at corporate are much more slack.
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Put in a word for me at the Cave Springs location, lol. Ive been trying to get on in one of the STL stores for a couple years...
study S.P.R.I.N.T., the new hire training, and wear a name tag. thats pretty much all they will hassle you about. oh, and have ALL info on EVERY data preservation filled out! for good measure we get a data preservation on EVERY device, EVERY time. just in case. Good luck!
lol, batteries. Its been probably the biggest point of contention at our corporate store. Just make sure any batteries you have on hand are in inventory.
I agree, this audit season sucks. Having us do things like shipping our vendor returns every Sunday, even when they're not full, just to minimize the amount of phones auditors can look at. Ridiculous.
I look at everything they're making us do like Kosher rules; you're going to obey this rule, not because it's against the rules, but so that it will keep you from breaking another rule. It's annoying, especially when my store passed audit last year, and the only reason we're subjected again is because the rest of the district failed.
Sent from my SPH-D710 using xda premium
You would figure that your iae would let you know if you meed the entire preservation form filled out. Why would they count off for not having it filled out.
Sent from my SPH-D710 using XDA
And as far as batteries go don't forget to make sure they are all secured with either the stickers covering the leads or in a baggy. Don't want any WMD's blowing up your store.
People I know have told me many times I should go into this field. How much could a typical tech make?
tmthrash said:
You would figure that your iae would let you know if you meed the entire preservation form filled out. Why would they count off for not having it filled out.
Sent from my SPH-D710 using XDA
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to tell you the truth, that doesn't make sense. If a customer doesn't authorize you to temporarily store their contacts so that you can restore them, then that box shouldn't be checked. I can't see how that would lose points either.
What IS a no-no, however, is keeping the bottom half of DP sheets, those need torn off and shredded.
Sent from my SPH-D710 using xda premium
oscarthegrouch said:
People I know have told me many times I should go into this field. How much could a typical tech make?
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Not a lot lol. Many less than 30000 year.
We're very under appreciated, considering how few of us there are in relation to sales reps.
Are there some of us that deserve that little? Sure.. it doesn't take much education to gain the position.
But there are a lot of others that actively save the company a lot of money, and are inherently more valuable, and it takes a pretty smart tech to be that way.
Sent from my SPH-D710 using xda premium
Just to be clear, the bottom half only has to be shredded if its filled out right?? That's what my big wigs told me.
At the rate I'm going ill be making 28k which isn't bad considering its my first year and my manager can't seem to stress enough that there is no cap to what I can make.
Are you other techs allowed to sell accessories? Its a big debacle between me and one particular sales Rep. He seems to think that if I spend an hour with a customer replacing their 3d LCD that when they need a new screen protector I should hand it over to him. I think this is bull, as any accessories sold thru s&r are made by my hand and I should should have the privilege of the commission.
I've been told all we need with etickets are the dp and the eticket summary...is this correct? I started right when they started cracking down and every other day they needed something new or different as far as etickets page combinations
One more quick thing...does my manager get EVERYTHING I make on the NASCcalander????
Yes every transaction posts to the calender on Nasc.
We can see everything!!!
I didnt mean it as does he see everything...I mean, if I have a 10,000$ month, does he only get a percentage of that or does he pocket it all? Obviously I'm getting my cut of it too, but I was interested in how he gets paid...is he getting a percentage or is that pure profit for him?
Here at my store we mostly lost points due to things like notes not being complete in the eTickets, the rest was fine.
DP forms as long as the 4 lines were signed we were okay (Name/Signature/Phone #/what's the last one?) were the only requirements, and of course shredding the bottom portion.
For the most part they only ask reps questions, techs it's just tech questions.
Audits suck.
The best information I have is to start getting in the habit of asking everything your supposed to, not letting it slip with anyone. It's usually the most unassuming person that turns over the scorecard when it's done.
Just do your best, and not make any big mistakes, you'll be fine.
Sent from my SPH-D710 using Tapatalk 2 Beta-2
kurtiskobain said:
I didnt mean it as does he see everything...I mean, if I have a 10,000$ month, does he only get a percentage of that or does he pocket it all? Obviously I'm getting my cut of it too, but I was interested in how he gets paid...is he getting a percentage or is that pure profit for him?
Click to expand...
Click to collapse
Every dealer is different, but no single person gets the entire calendar. The calendar is money paid to the company to operate their ASC. You as a tech get a percentage as commission (I'm assuming).
Again, I don't know how it is at your company, but I get paid $1 for every ticket plus my commission percentage as lead.
Must be nice.
I don't get a cent of our calendar.
Hey guys, assuming all goes well I am going to buy a e4gt off someone from craigslist and was wondering what I should do to make sure it works 100% aside from checking the ESN (which I believe I can use an app to do right?) Any tips will be greatly appreciated!
Have them meet you at a Sprint store.
Sent from my SPH-D710 using xda premium
I would say, the most important is making sure you can activate it. (making sure the esn is clean) not too sure if there's an app that can do that though. not to my knowledge. and of course make sure it turns on!! lol. check camera make sure lens aint scratched up. and anything software wise, wouldn't matter cause you could always factory reset everything.
Tip to not get ripped off: Don't buy it from Craigs List... just my advice
You have very limited legal recourse if something goes wrong. If you do insist on purchasing this device from some random person on CraigsList here are a few things I would do if I were you..
Print the listing of the device off of CraigsList and keep it for your personal records
Take a pen and some paper, you'll need this in reasons I'll mention later
Take someone with you to witness the transaction
Pay with cashiers check or money order
Get a receipt!!!!!!! Have the seller sign it along with your signature, make two copies, one for you and one for them. Get the person you take with you to write the documents and sign it as a witness
If you have to pay cash, make sure you have proof of withdrawing that amount from your bank, don't use an ATM
Ask to get a warranty ensuring fuctionality and ability to activate the phone in writing and have both parties sign the document, again not just verbally. Get the person you take with you to write the documents and sign it as a witness
Call Sprint to check the ESN, don't just rely on the app to check it
Make sure the seller can provide you with a valid ID so you can get their home address and other information just in case you MIGHT need the information later
Basically you want to protect yourself from being ripped off
By getting their personal information, you will know who to contact if you need to sue them in small claims court. The steps above will also help protect you in the case you do need to take them to court
If they're not willing to do any of the steps, you might want to consider backing off from making the purchase
Sure this might seem overkill, I think they are good steps to take though
I know this is going to sound funny or silly or what ever, most of the tips I have given I have learned from watching judge shows!!
Craigslist cases are on People's Court a lot
Dude wtf
Sent from my SPH-D710 using xda premium
Thanks for the responses guys. I had written craigslist to keep things simple, but judging by how much the situation changes when its someone you don't know, to clarify I am buying it from someone I know who has a connection with someone else, so I essentially do have a guarantee for getting my money back.
I have purchased and sold so many things on craigslist and truthfully I have never gotten ripped off. One time I bought something that was defective but the person claimed they never knew and gave my money right back.
rbtrucking said:
I have purchased and sold so many things on craigslist and truthfully I have never gotten ripped off. One time I bought something that was defective but the person claimed they never knew and gave my money right back.
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Click to collapse
Same here. I have bought and sold many of things on CL, and things usually go well, Although the post above with the suggestions is a good idea. It may seem like overkill, and some of it may be, but precaution is always best when dealing with CL, its sooo random.
elephant007 said:
Tip to not get ripped off: Don't buy it from Craigs List... just my advice
You have very limited legal recourse if something goes wrong. If you do insist on purchasing this device from some random person on CraigsList here are a few things I would do if I were you..
Print the listing of the device off of CraigsList and keep it for your personal records
Take a pen and some paper, you'll need this in reasons I'll mention later
Take someone with you to witness the transaction
Pay with cashiers check or money order
Get a receipt!!!!!!! Have the seller sign it along with your signature, make two copies, one for you and one for them. Get the person you take with you to write the documents and sign it as a witness
If you have to pay cash, make sure you have proof of withdrawing that amount from your bank, don't use an ATM
Ask to get a warranty ensuring fuctionality and ability to activate the phone in writing and have both parties sign the document, again not just verbally. Get the person you take with you to write the documents and sign it as a witness
Call Sprint to check the ESN, don't just rely on the app to check it
Make sure the seller can provide you with a valid ID so you can get their home address and other information just in case you MIGHT need the information later
Basically you want to protect yourself from being ripped off
By getting their personal information, you will know who to contact if you need to sue them in small claims court. The steps above will also help protect you in the case you do need to take them to court
If they're not willing to do any of the steps, you might want to consider backing off from making the purchase
Sure this might seem overkill, I think they are good steps to take though
I know this is going to sound funny or silly or what ever, most of the tips I have given I have learned from watching judge shows!!
Craigslist cases are on People's Court a lot
Click to expand...
Click to collapse
Hahahahahahaha is it me or the pay by check and receipt line definitely made me laugh... Thousands of transactions happen on Craigslist without an issue but the dozens that go through hit the web and the world is now afraid... I have sold a dozen or more phones on Craigslist without an issue. Just did a Iphone for a Galaxy 2 trade yesterday. Don't look like or act like a victim and have a little street smarts and you will be ok...
Surprise you did not ask them to fill out a W-9 for the sale.....LOL
I got my et4g on craigslist with no problems. The key is know what you are buying and to meet at a Sprint store. I got a near Mint one for 275 in the phx area. I didn't pay the guy till the service was on my phone either. First time getting a phone used and it was easy. Good luck
Sent from my SPH-D710 using xda premium
What can we do to get GW accepted in more places? Or places that take paypass to get the darn machines working??? :banghead::banghead::banghead:
Sent from my Galaxy Nexus using xda premium
Use it. That's about it. To be honest though, there really isn't a big demand for the technology at the moment. Few people have devices that can use the technology, and fewer still actually bother with it even if they have a capable device. The physical wallet isn't going anywhere anytime soon because it contains many things that your phone probably won't be privy to for a long time. Why bother with Google Wallet when you can just as easily pull out the credit card that your google wallet uses anyway, and not have to worry about whether or not the place you're at has NFC support?
I would LOVE for Google Wallet to catch on (and get a few more features <.<; ) and I think it will-- in a few years. For now, however, Google Wallet hasn't really proven itself to businesses and the average user as anything more than a gimmick.
I won't even bother using it until I can link it to my debit card.
More and more places accept paypass all the time. Google wallet isn't the only thing that uses it btw. I've never had an issue with a paypass machine myself.
I FINALLY found a place in my town where it works. It was a McDonalds, heh. Too bad I almost never go to McDonalds....
lordkaosu said:
I won't even bother using it until I can link it to my debit card.
Click to expand...
Click to collapse
This I would like to link it to other cards other then citi cards....
Sent from my PG86100 using xda premium
The feature I like the best is that it's not linked to my atm/debit card or my personal credit cards. That its only linked to the Google card and I have to put money into it makes me feel very safe and secure. I would have never activated Google wallet if it linked to my personal banking and credit info. This is by far the safest rout.
Sent using a cell phone....
Linking it to debit would help acceptance a lot I think. And perhaps digital ids but that may be a ways off unless governments step in and push that. But as is, it is probably too easy to hack, fake or manipulate digital ids. But it would be sooooo freaking awesome to get other cards working with this tech. Car insurance, health insurance, club, grocery store cards/ids. A true digital wallet would be awesome. Would have to get a leather case for my nexus then.
let it be.
@rbiter said:
Linking it to debit would help acceptance a lot I think. And perhaps digital ids but that may be a ways off unless governments step in and push that. But as is, it is probably too easy to hack, fake or manipulate digital ids. But it would be sooooo freaking awesome to get other cards working with this tech. Car insurance, health insurance, club, grocery store cards/ids. A true digital wallet would be awesome. Would have to get a leather case for my nexus then.
let it be.
Click to expand...
Click to collapse
Nah ductape case is better LOL jk
Sent from my PG86100 using xda premium
Like another person said the acceptance of Google wallet isn't the issue it is updating them because I think MasterCard only card that some have built-in got lectured at wall greens that they won't turn it on but what's point in having it displayed anyway next iPhone 5 is supposedly going to have it so demand should increase and public awareness of it should increase I swear one place kept hitting cancel on me on purpose because they thought I was scamming them.
Sent from my Galaxy Nexus using Tapatalk 2
Was able to link my food stamps to it. Been on a spending Bender ever since.
Went straight to the strip club where, surprisingly, they have pay pass. Then off to cigarette depot for some smokes. Bought me a carton, no more loosies for me. After that, got some lotto tickets @ 7-11. Then off to white castle.
I even got enough left on my "IL Link" card that I can sell the rest of the funds to one of my baby mommas for fifty cent on the dolla.
Sent from my Galaxy Nexus using XDA
rboone18 said:
Like another person said the acceptance of Google wallet isn't the issue it is updating them because I think MasterCard only card that some have built-in got lectured at wall greens that they won't turn it on but what's point in having it displayed anyway next iPhone 5 is supposedly going to have it so demand should increase and public awareness of it should increase I swear one place kept hitting cancel on me on purpose because they thought I was scamming them.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
That's probably another "issue". If iPhone doesn't have it is no good or not cool.
let it be.
Basically companies have to pay for the machines that they use to accept credit cards etc. The only way for this to get HUGE and FAST is for Google to become contracted with certain businesses to provide them with these PayPass scanners, even if they have to produce their own Google Branded versions. This way they have control and can distribute them. Otherwise ATM we are stuck with places that have the PayPass machines. Most companies go cheap and get those ugly looking grey plastic card machines that aren't very advanced, just for the fact they are cheap. Google will have to make the move though, businesses will not pay the dough to switch to these machines.
thos25 said:
After that, got some lotto tickets @ 7-11.
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Click to collapse
Lol, I'm up to around 170ish transactions using Wallet at this point, but the one thing I can never buy is Lotto tickets at 7-11. They tell me you can't buy them with a credit card.
I use mine all the time...
McD's, 7-11, CVS and even Whole Foods. There's an app for MC Paypass locations and I've found everywhere that's on the list generally accepts them. I have to agree with it being limited. Google Wallet needs to stop treating this like a hobby and add cards other than Citibank. GW needs to mature a lot before ISIS or even Apple arrives on the scene.
---------- Post added at 04:45 PM ---------- Previous post was at 04:41 PM ----------
krichek said:
Lol, I'm up to around 170ish transactions using Wallet at this point, but the one thing I can never buy is Lotto tickets at 7-11. They tell me you can't buy them with a credit card.
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Click to collapse
LOL... I've heard the clerks tell people they can't use credit cards. I just ambush them and hit the terminal with my phone and if they ever say anything I can just show them the pic of the GW Prepaid and point at the "DEBIT" in the graphic. After all I can't control how their POS terminal processes it and by the time they notice it's too late.
krichek said:
Lol, I'm up to around 170ish transactions using Wallet at this point, but the one thing I can never buy is Lotto tickets at 7-11. They tell me you can't buy them with a credit card.
Click to expand...
Click to collapse
clearly you aren't on food stamps or you would know how to work those angles. Lol.
And, I was being sarcastic about everything I said. just to make sure everyone knows. But you can bet that someone will figure out how to link their food stamps to this. Here in Illinois food stamps are on a debit card called "Illinois link". And like most states, there are people who use them that know how to work the system to get all sorts of crazy stuff.
This morning I was at the gas station behind a guy who used his link to buy candy and soda not just for him but for his buddy too. Wearing 200 Jordans, gold chains, about 250 worth of clothes on, a gold grill, and diamonds in his ears. Talking on an iphone 4 the whole time. Then watched him get into his relatively new Lincoln Navigator with 20+" wheels. Then I had the privilege of following him on my way to work. His stereo booming the two blocks until he pulled into the govt housing authority homes, where I wouldn't be surprised if he lived.
So...I guess that probably contributed to my sarcasm this morning.
At any rate, won't be surprised if food stamps are on Nfc within a year or two.
Sent from my Galaxy Nexus using XDA
thos25 said:
So...I guess that probably contributed to my sarcasm this morning.
At any rate, won't be surprised if food stamps are on Nfc within a year or two.
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
Hate to say it, but that is a way for nfc to get a big push. Otoh, nfc is usually in high end phones, even subsidized ones so the other side of the equation is "dafuq?"
let it be.
Wilsonium said:
Google Wallet needs to stop treating this like a hobby and add cards other than Citibank.
Click to expand...
Click to collapse
They would love to but if you don't have cooperation, then it can't happen. Too many of those companies are trying to compete with GW so they will not allow it.
thos25 said:
clearly you aren't on food stamps or you would know how to work those angles. Lol.
And, I was being sarcastic about everything I said. just to make sure everyone knows. But you can bet that someone will figure out how to link their food stamps to this. Here in Illinois food stamps are on a debit card called "Illinois link". And like most states, there are people who use them that know how to work the system to get all sorts of crazy stuff.
This morning I was at the gas station behind a guy who used his link to buy candy and soda not just for him but for his buddy too. Wearing 200 Jordans, gold chains, about 250 worth of clothes on, a gold grill, and diamonds in his ears. Talking on an iphone 4 the whole time. Then watched him get into his relatively new Lincoln Navigator with 20+" wheels. Then I had the privilege of following him on my way to work. His stereo booming the two blocks until he pulled into the govt housing authority homes, where I wouldn't be surprised if he lived.
So...I guess that probably contributed to my sarcasm this morning.
At any rate, won't be surprised if food stamps are on Nfc within a year or two.
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
I work with the side of providing free services to some of those people and the best part is a fair number of them tend to be the most demanding and presumptuous people I've met... just plain rude. Not sure what it is about paying for something that makes you nicer. Maybe we just don't appreciate something as much if its free. This doesn't apply to everyone but I see it often enough that it bugs me. Okay I'm done with my rant haha
Sent from my Galaxy Nexus using XDA
fatttire said:
I work with the side of providing free services to some of those people and the best part is a fair number of them tend to be the most demanding and presumptuous people I've met... just plain rude. Not sure what it is about paying for something that makes you nicer. Maybe we just don't appreciate something as much if its free. This doesn't apply to everyone but I see it often enough that it bugs me. Okay I'm done with my rant haha
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
I hear ya. I used to live directly across from govt projects. I would always see aarons and rent a center trucks there dropping off big screen TV's. I even see several 50"+ televisions on the trash curb. Aside from that it wasn't a horrible place to live. if you don't mind loud music, large groups of 50+ people fighting with everything from broom sticks to tire irons, and weekly shootings that is.
But yeah. My sister is a cashier @ Walmart a and says a large portion of the people are rude. I've seen it myself standing in line behind many of them.
And don't get me wrong. A good deal of those people are in legitimate need of assistance. They are grateful for the help and do what they can to become self sufficient as time goes on.
But a significant portion of the people are not deserving, are rude, dishonest, and generally don't deserve anything they get.
and as for the comment about how putting food stamps on these devices would probably drive Google wallet. It probably would. And even though it is only on high end phones, you can bet your bottom dollar that a lot of people on welfare have high end phones.
Sent from my Galaxy Nexus using XDA