I need the appropriate admin to contact me on this one...
My password has changed without me changing it 4-5 times over the last 24 hours. I send the reset to my email, change it to something new, and it changes to something unknown to me an hour or so later. What is going on???
agentfazexx said:
I need the appropriate admin to contact me on this one...
My password has changed without me changing it 4-5 times over the last 24 hours. I send the reset to my email, change it to something new, and it changes to something unknown to me an hour or so later. What is going on???
Click to expand...
Click to collapse
Post here.. this is where you should contact them. You will get answers fast too..
http://forum.xda-developers.com/showthread.php?p=33766396
Sent from the MUST have app!
Why do you think your password keeps changing?
When you log in, try clicking "Remember me" - this will reset the login cookie and may fix the issue you are having.
bitpushr said:
Why do you think your password keeps changing?
When you log in, try clicking "Remember me" - this will reset the login cookie and may fix the issue you are having.
Click to expand...
Click to collapse
No when I refresh it seems to time out which it has not before. When I log in using my prior password, it says it's wrong.
What times out? The page load?
bitpushr said:
What times out? The page load?
Click to expand...
Click to collapse
Nothing times out, it just says my password is wrong after refreshing after a few minutes. Have to go through the whole reset password crap
Related
Hi guys,
I hope I can put my question here
My problem is after I synchronized my TyTn with my computer at work, there's automaticly a password lock set for 5 minutes. So If I don't do anything after 5 minutes my screen will lock and he'll ask my password. I have also TomTom on my TyTn and if I'm running it, the screen will also lock after 5 min and when I'm driving my car and want to see the directions on my display and not the password screen
I can't turn off the password in the settings/lock screen. Is there some other way to disable the password screen or change the time from 5 min to 30 min? Maybe through changes in the registry?
Hope anyone can help me!
Greetz,
Sander
My work exchange server requires a 20 minute lock, 5 minutes is ridiculous. if you cant change it on the phone which i would fear is the case, email your company's IT dept and ask them to change that on their end
this is an security feature from wm5 and wm6 !!!
the company can made an Policie that mobile device users have to enter a password, because when you lose your device or it will be stolen, the "finder" should not be able to read company data ....
i work in such a IT dep but we won't and can't change that!!
But as the previous poster said, you can set it higher.
It can be increased but not on a per user/per device basis. It would have to be for all users on the exchange server. Pure speculation, but since they have taken the time to create policy to set it to 5 minutes, I doubt they can (easily) increase the timeout.
like i said the company i work for has their security set at 20 minutes. to have it set at 5 has got to be such a pain in the.....the IT dept has to be able to change that, are they not the ones who control that? have other in your company ask for the same thing and maybe they will see how ridiculous it is to have to unlock your phone every 5 minutes.
exchange keep unlock1
try this works for me
I'm using Zenyee's tool as well, works great.
All you get every day is a little notification that the exchange server has applied security settings, but Zenyee's tool automatically turns the password thing back off. Great!
I work in the IT Dept at my place and they won't listen to me
Great it works!!! Thank you so much!
i have a similar problem where the password is needed at start up but sometimes my device gets stuck in t9 mode so the numeric password does not get recognized. i installed the file from a few posts up, but when i power cycle my cavalier i sometimes have to hard reset my device to get past this password problem. very annoying after the 4th time! is there any other way to disablethis feature? i sync with 1and1.com and i have the time limit set to 24 hours.
thanks
Rolex said:
try this works for me
Click to expand...
Click to collapse
Or change HKLM/Security/Policies/Policies/00001023 to 1
indiekiduk said:
Or change HKLM/Security/Policies/Policies/00001023 to 1
Click to expand...
Click to collapse
That just worked for me!! Excellent stuff.
Will this have to be reapplied if I sync with my exchange server again??
The Pin thing was extremely annoying for me. Even though I had it set to 12hours, everytime I turned the screen on and off it would freeze momentarily.
They altered the maximum time to 15 minutes here at work, so I can't change it to 24 hours (for example). Where can I change it in the registry ??
edit :
already found it
indiekiduk said:
Or change HKLM/Security/Policies/Policies/00001023 to 1
Click to expand...
Click to collapse
this worked for me. thank you.
one more step after you change the reg key...
go to the password lock app and unselect "Prompt if device unused for"
nice, very nice. When set this was creating a lag for me as well at power on. It was annoying.
Question. Do you think that my IT department can see this on there end? I dont want to get flagged.
UPDATE: A few hours later I got a message that a "Security Update" is required. Dang, its locked again.
indiekiduk said:
Or change HKLM/Security/Policies/Policies/00001023 to 1
Click to expand...
Click to collapse
Perfect! i'm using 1and1 exchange, i was going to setup my own server just because of this dam password lock enforce by 1and1.
Thank you every much for your help
Rolex said:
try this works for me
Click to expand...
Click to collapse
Worked for me as well. THANKS!
i have recieved new emails but nothing shows up on my phone,but when i get on my desktop they r in my inbox. why would it not be updating? thx in advance for help
TopDogg1 said:
i have recieved new emails but nothing shows up on my phone,but when i get on my desktop they r in my inbox. why would it not be updating? thx in advance for help
Click to expand...
Click to collapse
This happens from time to time, and it's quite annoying, as i rely on this for business...i haven't received any emails from hotmail / live account for the past 2 days...yahoo is syncing fine...
thx, but is there anything that i can do?
TopDogg1 said:
thx, but is there anything that i can do?
Click to expand...
Click to collapse
you may find this thread of some use.
open sesame
i just attempted to access my live.com email account and was greated with this msg...it may or may not be related...
"We're doing some maintenance to improve the service. We apologize for getting in your way. Please try again in a few minutes. If it's been more than an hour, tell us you're still waiting."
thx again, but i didnt even get that message,it just said that it synced and i had no new emails,hopefully it is a fix that microsoft is working on. thx again
check your account settings. Sometimes the password is not saved or some setting is not what it should be. I encountered the same issue with yahoo. Am not familiar at all with account settings so it was easier for me to delete the account and create it again. Upon creation I had not issues.
Hi,
I was just wondering if anyone else is getting this problem today or if it's just me.
I logged on this morning as I do everyday and when I tried replying to someone it told me I'm not logged in, so I typed in my details again and that same page continued to show until I shut my browser and opened another session. This let me log in but still when I try to reply to a post or even when I tried to view my control panel it logged me out and wouldn't allow me back in until I started a new browser session.
I've been monitoring it during my lunch time session and have had to close down and re-login multiple times but noticed also when looking through threads it was logging me out and in automatically from page to page.
I've tried both chrome and IE and both behave the same way. Thankfully I was able to post this so am hoping it stops doing it.
If it makes any difference I'm on the 2013 theme and I've never had this happen before today.
Thanks
I am using Firefox and I haven't seen that problem except at the very beginning of my time here last year, and then just a few times until it cleared up.
mf2112 said:
I am using Firefox and I haven't seen that problem except at the very beginning of my time here last year, and then just a few times until it cleared up.
Click to expand...
Click to collapse
It seems when I have the "Remember me" box unchecked the problem arises but since ticking the box it isn't happening. I don't generally have remember me ticked while on work PC's but as said never happened before so hopefully just a glitch on my side.
Thanks
I am getting it too on my work PC (who knows what browser they use, it so filtered) but I also got that on my home PC (Firefox).
Frankly, it is making it unusable for me atm b/c I have to do all the steps you said above just to post. If I want to post multiple times in different threads, it can take more time to post the message than it did to type it. I've resorted to typing the message, then copying it and hitting post just to be kicked out, re-log in and clear caches/cookies and paste and post. It is a real PITA.
I've tried on 2010, 2013b and 2013b1024 just in case it was a theming issue. Am not having that problem on any other forums or outside internet sites that I have logged into but I have noticed it over the past two days, as well.
Woodrube said:
I am getting it too on my work PC (who knows what browser they use, it so filtered) but I also got that on my home PC (Firefox).
Frankly, it is making it unusable for me atm b/c I have to do all the steps you said above just to post. If I want to post multiple times in different threads, it can take more time to post the message than it did to type it. I've resorted to typing the message, then copying it and hitting post just to be kicked out, re-log in and clear caches/cookies and paste and post. It is a real PITA.
I've tried on 2010, 2013b and 2013b1024 just in case it was a theming issue. Am not having that problem on any other forums or outside internet sites that I have logged into but I have noticed it over the past two days, as well.
Click to expand...
Click to collapse
Did you try ticking "Remember me" when logging in as sorted it for me, I just had to remember to log out when I finished.
Well, let's see here.
Edit: No dice. Logged me out again. Tried it with Remember Me ticked and unticked.
Edit2: In fact, I just went to my tablet forums and it showed me as logged out. Then I clicked the XDA in the top corner to come back to this thread and it shows me as logged in. Must be ghosts in the machine.
Edit3: Now it is showing me as logged in right now, so I tried to go to the RC forums and got denied. Pulled up my phone forums in the Find Your Device (because I thought it might be something to do with my favorites/bookmarks) and it shows me as logged off. If I open the About XDA-Developers page, I am logged in.
Edit4: Sorry about these edits. I am only logged into THIS THREAD and not About XDA-Developers. I just got a PM and can't read it b/c it logs me out.
I've been experiencing this since Tuesday morning. Both in Chrome and Firefox. I've changed nothing and log in the same way as always. Happens when I try to reply and view my subscriptions. Tapatalk is the only way I can view and reply to anything right now.
Edit - this is happening both at home and work.
Sent from my SGH-I777 using Tapatalk 2
Same here guyz.... Have tried different browsers on different operating systems.... Same thing.... Anybody found the reason.... Or a solution?
Sent from my GT-I9103 using xda premium
This is happening to me too. I can get on once in every 100 attempts. I have tried everything, including changing browser, ip, computer, switching to xda 2010 and back, and ticking the remember me.
It's been happening to me for the last few days, I just ticked remember me, now I'm in for once!
The solution for this is to click the "Remember me" box when logging in. This is an issue that seems to have arisen due to a change in infrastructure on our end (I believe). It doesn't seem to impact all accounts however, just some of them.
If anyone has this issue after checking the "Remember me" box, please let me know.
bitpushr said:
The solution for this is to click the "Remember me" box when logging in. This is an issue that seems to have arisen due to a change in infrastructure on our end (I believe). It doesn't seem to impact all accounts however, just some of them.
If anyone has this issue after checking the "Remember me" box, please let me know.
Click to expand...
Click to collapse
Yes happening to me. If I clean everything in history of my browser, any browser, it logs me once. Immediately like I would post now it would log me out. It is happening in all the browsers with my account.
After getting logged out. When I again try to login, it would show a popup showing you are being logged in as nagpalkapil but would again not log e in and come out until I clean everything from history again including cookies etc. Has started happening for just last two days and was perfect before. Please help urgently on it.
Hi Everyone. It seems alot of people are having the same problems I had. You can not look up your order. Using quick order lookup with Order number and passord says invalid order or password. Order Lookup with Order number says EMAIL_MISSING on digital river website. OR other order lookup on htc.com says enter a valid email address when you are entering a valid email address.
Also Trying the forget password says invalid email address so you cant even reset your password. Here is what I did. I contacted htc through a message here(not chat, they cant do anything really)
https://store.digitalriver.com/DRHM...=htcus&Locale=en_US&ThemeID=38736100&Env=BASE
What you need to tell them is you need you password reset because you can not look up your order because it doesnt think your email is valid or the password is right. You get all the above errors. Give them your order ID and Email address you used or got your order confirmation to. Keep riding them till they send you a email with a password reset link. Once you get it ( i got mine after a day asking twice) reset it. Make your new password.
Go back to login here
https://store.digitalriver.com/DRHM...=htcus&Locale=en_US&ThemeID=38736100&Env=BASE
Once you login for me atleast I looked under order history nothing showed. but go to the order lookup that asks for your order number and password and it should show you your order.
Hope this helps. It drove me to almost cancel my preorder.
I'm having this problem as well now. And I'd honestly rather just wait for a shipping email/confirmation than drive myself nuts w/ customer service reps. It's crazy that all this is necessary
Sent from my HTC One_M8 using Tapatalk 2
patstock11 said:
I'm having this problem as well now. And I'd honestly rather just wait for a shipping email/confirmation than drive myself nuts w/ customer service reps. It's crazy that all this is necessary
Sent from my HTC One_M8 using Tapatalk 2
Click to expand...
Click to collapse
Yeah it is crazy. Its like when you place your order it takes your email for updates but its never stored in to look up your order or to make and account like it says. It should be sending out a new unique password after you order but it doesnt.
Even when trying to reset password on that digital river link
Keeps saying invalid email.
So I'll have to contact HTC like you said, hopefully it gets working soon.
Already posted this in shipping thread but I'll describe what I did again here hoping it helps more people
go to this page:
https://store.digitalriver.com/DRHM...=htcus&Locale=en_US&ThemeID=38736100&Env=BASE
click forgot order password
In the popup if you scroll down there should be a prompt for just an order number, click submit and it should send a password reset URL to the email used when ordering. Then it should prompt you to enter a new account email and password. After resetting it took 20-30 min for it to actually let me log in.
King p1n said:
Even when trying to reset password on that digital river link
Keeps saying invalid email.
So I'll have to contact HTC like you said, hopefully it gets working soon.
Click to expand...
Click to collapse
Yeah. Same happened to me. Just send a message to them. Theyll tell you they sent you a email with the password reset but i never got the first two so I had to ***** to them again lol and finally got it. Its crazy all the problems.
Heisenberg420 said:
Already posted this in shipping thread but I'll describe what I did again here hoping it helps more people
go to this page:
https://store.digitalriver.com/DRHM...=htcus&Locale=en_US&ThemeID=38736100&Env=BASE
click forgot order password
In the popup if you scroll down there should be a prompt for just an order number, click submit and it should send a password reset URL to the email used when ordering. Then it should prompt you to enter a new account email and password. After resetting it took 20-30 min for it to actually let me log in.
Click to expand...
Click to collapse
Yeah I tried this before and it didnt work. Thats when I had to contact support.
aknotts415 said:
Yeah I tried this before and it didnt work. Thats when I had to contact support.
Click to expand...
Click to collapse
ok yeah the entire site just seems extremely buggy. Half the pages won't even load css styles on linux chrome.. not to mention when I ordered it wouldn't even add the phone to my cart. had to wipe the cobwebs of my windows pc for some odd reason
Heisenberg420 said:
ok yeah the entire site just seems extremely buggy. Half the pages won't even load css styles on linux chrome.. not to mention when I ordered it wouldn't even add the phone to my cart. had to wipe the cobwebs of my windows pc for some odd reason
Click to expand...
Click to collapse
yeah same lol
In the UK I am able to use this address, type in my order number and password and it looks up my order. I cant do anything else at all. Here is the site I use: https://shop.eu.htc.com/store?Action=help&Env=BASE&Locale=en_GB&SiteID=htcemea
Stephen said:
In the UK I am able to use this address, type in my order number and password and it looks up my order. I cant do anything else at all. Here is the site I use: https://shop.eu.htc.com/store?Action=help&Env=BASE&Locale=en_GB&SiteID=htcemea
Click to expand...
Click to collapse
Thats about all i can do also lol
Edit: oops, wrong thread, but thanks for the info
When you look up the order, use internet explorer instead of chrome, I had this same issue and I know IE sux but it will let you see the order status. In chrome I get the invalid password or order number error but not in IE. Actually you can even look up the order status on your phone. In the Google Search, just type HTC order lookup, go to the site, put in your number and password and boom!
I suffer from a timeout when I'm logged in. I have to login every 15 minutes or thereabouts. Doesn't seem like useful, not even performance-wise serverside, because users constantly having to log in take up way more resources than them all being logged in doing nothing.
jult said:
Just to be sure, you are aware that your timeout when I'm logged in is insanely short? I have to login every 5 minutes or thereabouts. Doesn't seem like useful, not even performance-wise serverside, because users constantly having to log in take up way more resources than them all being logged in doing nothing.
Seriously, at least make it optional or waaaay longer. Like a day or something.
Click to expand...
Click to collapse
There is no timeout that I've ever seen? As long I as don't clear my cookies, I never need to login.
Are you sure cookies aren't clearing, or are you not accepting cookies?
--
jult said:
Oh my, you're right.[emoji14]It's my Cookie destroying plugin;
https://addons.mozilla.org/en-US/firefox/addon/self-destructing-cookies
Luckily it has a setting to whitelist/ignore cookies at will.
Sorry, I'll see if I can destroy this thread to avoid further shame )
Click to expand...
Click to collapse
Awesome! But the thread is good, could help others who have the same issue. :good:
Not solved !
Unfortunately; I take it all back, it's STILL timing out!
It's not a cookie issue. There's no other website that has this problem for me or my browser (Mozilla Firefox), so it must be server-side.
jult said:
Unfortunately; I take it all back, it's STILL timing out!
It's not a cookie issue. There's no other website that has this problem for me or my browser (Mozilla Firefox), so it must be server-side.
Click to expand...
Click to collapse
The whitelist may not be working?
For kicks and giggles, have you temporarily tried a different browser. Just to compare?
Yes, I tried with plain vanilla chrome. It's not the cookies..
Let's see if anyone has an idea then. But XDA does not have timeouts that I'm aware of, so the issue may be somewhere at your end, but we can ask,
@bitpushr
jult said:
I suffer from a timeout when I'm logged in. I have to login every 15 minutes or thereabouts. Doesn't seem like useful, not even performance-wise serverside, because users constantly having to log in take up way more resources than them all being logged in doing nothing.
Click to expand...
Click to collapse
Logging out after 15 minutes is definitely a cookie issue. If you don't use cookies (ie, "Remember me!") then you'll be logged out after 15 minutes.