Develop Bugs

HTC Restore Problem

Hi guys
I recently factory restored my HTC Desire and the built-in backup prompted me to restore my settings, which I did, but for some reason my SMS messages were not restored.
I checked the SD card, and there is a backup there, but of course the files are encrypted. Is there any way to read these files, or to restore my messaging SMS?
Thanks in advance!

Am I right in saying that the backups's hashes are salted with the device serial #? If that's the case then decryption should be quite possible.

I have had the exact same problem today. Had to return my Desire as it was faulty for a straight swap (kept the same SIM and SD card). The SD card has restored all contacts and music, but SMS messages have not transferred over. I've looked at every possible option in the settings but can't seem to see how to do this.
I'd be grateful for any advice or info. Thankyou.

slightly old thread, but relevant to my problem....
have been playing around a lot with my desire over the past week, and managed to delete the wrong nandroid backup and lost all my sms. I have a sense auto backup form a day or so earlier, but cannot for the life of me get the phone to read these - there's no option to restore just backup.
So, tried factory reset from recovery, copied the 'old' backup to the sd, and booted. Nothing was restored. Have tried all sorts of combos to try and get the backup to be read, but no joy at all. Even completely wiping everything, flashing the original rom i was using (modaco 3.1) and restarting, but still sense doesnt see the backup.
I definitley remember it doing it once during all the crazy rom swopping of the last few days, and the sms, wifi key etc all restored, but I can't get it to do it again.
Any ideas about 'forcing' the restore? I know that the backup is handset specific (tied to the serial/imei?) but it should restore on any rom using sense yeh?
all help greatly appreciated
ta.
another small thought, there may be an app idea in here for anyone thats interested - reading the sense backup and applying it by force? i know quite a few people tend to backup their sd card regularly, so it could be useful as a last resort option.

I guess there's not much I can help you but to avoid this problem in the future you might want to use SMS backup (by Cristoph Studer, there are 2 others on the Market with the same name) - backs up your sms's to your Gmail account, works great. I love the Cloud!

I have used sms backup in the past, didn't bother this time as i had the nandroid backup. Kicking myself as I'm usually pretty careful about what files i'm getting rid of, and have got all my sms for about the last ten yrs (minus the 2 months i just lost) for blackmail purposes time to crank the delete button paranoia up a notch again
edit: solved tok everything off the sd card, made sure i had the backup set from the date range i wanted, wiped absolutely everything from recovery, reflashed the rom i was running when the backup was taken & rebooted. the backup was picked up fine, all settings, sms etc back with no problems.
the small trick to getting this to occur seems to be just let the phone sit for a minute when it reboots - i assume that if you go into the setup wizard before the sd card is correctly moutned and read that you bypass the restore. i had done the same procedure to try to get it to restore before and it didn't, the pause to allow the sd card to be read was the only thing i did differently.

I'm having the same issue, I want to restore a back-up from my SD card, but cannot see any way to do it. I've tried a factory reset, but still no luck.
Can a restore be forced? The 2.2 upgrade seems to have removed Settings>Privacy

Same problem here, Froyo won't restore my backup.
I tried to downgrade to Eclair, but the installation failed with "Error 140: wrong bootloader version".
I guess my backup is pretty useless now...

Frojo wont restore settings after hardreset
I asked HTC about this, and here's the answer:
Thanks for your question regarding backup of your device. The former feature backup to SD card is missing in this newer version. This is due to Google, which has developed backup feature in the software, changed the system in 2.2, then back out to their servers instead. This applies to the Google devices, such as NexusOne. When your device is the HTC brand, we have some backup features as before. However, you can take backup in the following way (as with older versions of Android): Contacts: You can save contacts via Outlook when they are created as telephone contacts. For this you need HTC Sync and Outlook on your computer. HTC Sync, see your device's SD card. To open the map, select Mount in the device, your device is displayed on the computer as an external disk drive. Then you find the program through your computer's Windows Explorer, and also integrates it on your computer. You can now sync. You can also download HTC Sync from our website under Support tab. If you use Google contacts they can be retrieved back when you set up your email again. If you have configured an Exchange server, you can also download contacts onto the device again. Calendar appointments: These are transferred in the same manner as contacts. Emails: These can be synchronized over again through your Exchange server, or if you have Google mail. Data files: These can be transmitted via computer Explorer when you select Mount as previously described. You can then transfer your files to a folder on your computer. SMS and MMS: Those you can not backup.
Blueyed1

Way to go HTC.... hurray
The more I learn about Google and HTC's way of handling my data I get more determined to Root my phone to get full access of my phone, and to control what data and in what way that data is transferred to either google or HTC.
When you compare to the way Apple is controlling it's sheep herd, Google is not any better when it comes to data gathering and data sniping.

Blueyed1 said:
SMS and MMS: Those you can not backup.
Click to expand...
Click to collapse
WTF????????????????????????????

DRMON said:
WTF????????????????????????????
Click to expand...
Click to collapse
Backup not possible with previeus build in backup, that is..

[Q] First time evo rooter w/ a few Q's

I am pretty new to rooting and ROMs and all that stuff, and today I rooted my htc evo for the first time, and also installed the CM6 ROM. I have a few questions though.
First off, while I was installing the ROM I (thought) I backed up my contacts and other info. Now that I installed the ROM, how do I access my backed up contacts etc?
Also, I noticed there is no android market, how can I fix this?
Thanks guys! This is my first post and the forums have been real helpful.

cody1212 said:
I am pretty new to rooting and ROMs and all that stuff, and today I rooted my htc evo for the first time, and also installed the CM6 ROM. I have a few questions though.
First off, while I was installing the ROM I (thought) I backed up my contacts and other info. Now that I installed the ROM, how do I access my backed up contacts etc?
Also, I noticed there is no android market, how can I fix this?
Thanks guys! This is my first post and the forums have been real helpful.
Click to expand...
Click to collapse
To get your contacts back go into people press menu and import your contacts, as for the market not being there you need to flash gapps, I'd provide you with a link but I am currently on my phone typing this. Good luck.
Sent from my PC36100 using XDA App

Systemfraud said:
To get your contacts back go into people press menu and import your contacts, as for the market not being there you need to flash gapps, I'd provide you with a link but I am currently on my phone typing this. Good luck.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
I tried to import my contacts from SD card, and it scans and then says "Scanning SD card failed (Reason: No vCard file found on the SD card) I don't know why its saying that. Shouldn't my contacts have been saved when I backed up before installing the ROM?

Need more info on what you used to backup your contacts, etc.
Sent from my PC36100 using XDA App

cody1212 said:
I tried to import my contacts from SD card, and it scans and then says "Scanning SD card failed (Reason: No vCard file found on the SD card) I don't know why its saying that. Shouldn't my contacts have been saved when I backed up before installing the ROM?
Click to expand...
Click to collapse
What you can try doing is going into settings and the sync and accounts and try to sync your google account. This should work if you set up the sync. It worked for me int he past.

Systemfraud said:
Need more info on what you used to backup your contacts, etc.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
I used the backup feature on the phone when you hold the power and down buttons.

cody1212 said:
I used the backup feature on the phone when you hold the power and down buttons.
Click to expand...
Click to collapse
I think you are out of luck with the way you are trying to restore your contacts. I don't think you can just pull the contacts out of a nand b/u to restore.
I don't think your completed SOL, you can flash your nand b/u back to your phone, I would think that would restore your contacts. Then you will want to either sync your contacts with Google or export them using the contacts export function.
I can not help you with restoring a nand b/u yet, it's something I haven't done yet.
Hope that helps a little, I'm still new to rooting too...

n00bhackin took the reply right out of my post! what he says sounds like your best bet
restore your backup then export your contacts (or sync them with your gmail account on the phone - I have not done this with mine - and if you had your addresses ported from an older phone then I don't believe this would have been done either unless you synced later)
when you are in your contacts/people hit the menu button - then you should see the option to Import/Export (which I believe you have seen this as your post states you are using this method to try and import them) - however you need to do exactly the same thing and export them from the contacts list you want before you can import them (which this contact/people info would be in your backup)
that will create a vCard file (which I believe is actually a *.vcf file) - also to note when you choose to export it should give you 2 options - to either export "Phone" (I believe this would be your people/contacts) or to export "Google" (which I'm pretty sure is your gmail account) - I just exported both
made as much backup as I could before I have rooted (which hopefully will be soon)
hope that was clear enough

After you get your contacts back up and running, go download Titanium Backup or MyBackup for root users. This will allow to you backup your contacts, calendar, apps + data, etc. Then you can restore them from the Titanimum or MyBackup into the new rom.
I have found this helpful in my limited flashing experience.

I agree, these two programs are must haves...Always backup contacts to google and not phone.

I'm not sure you even have google apps installed. That's how you get the market app and you should have all yurt contacts backed up through google. That way when you sign in on a new rom, it will sync your contacts back to your phone.
Swyped from my gingerbreaded EVO son

you can get gapps from here:
http://wiki.cyanogenmod.com/index.php?title=Latest_Version#Google_Apps
it is at the bottom of the page use the HDPI one for EVO

I have all my contacts stored on my Google acct.
OMFGB EvO

[Q] nandroid backup doubts

can someone help me?
the wonder is my first android and I wanted to learn while before hacking on it ...
last night I did the root and installed ClockworkMod 6.0.1.2 to make a nandroid before flashing a ICS rom.
but I have come some doubts:
1) the nandroid with clockworkmod is done either on internal mem on external sd right? I tried with the internal memory and I did a backup of 17MB ... I have copied to the PC the folder ClockworkMod always 17MB: they seemed to me just a few for a nandroid backup... I did it again ... the same ...
2) then I added the external sd and I deleted the two previous backups from internal mem and redid the backup to external sd ... the process took about twenty minutes (slower then before), and in fact has made ​​a backup of 790mb
3) I try to copy the backup on the PC with the phone attached but it don't work .... I removed the SD card and copied the folder on pc with win7: I did not copy some files because they are "too long" (???)... then I tried to copy it on a pc with ubuntu and makes the copy but when the transfer is finished tells me that the number of files copied is right but instead of 790mb is only 725mb: I need to trust this backup? ?? better to delete and redo everything? I do not want to flash something and do not have a working nandroid...
another question: when I flash a rom and do ALL wipe the sd external is reset? no I think, right? and to put on the contacts and messages and the settings I use those saved using kies or do I need to do a better titanium backup or save contacts synced to gmail?
sorry for the many questions but as I'm a true noob and before I do damage I want to have in mind what I was doing
I'm waiting your reply before flash a rom... thanks

bennymax said:
can someone help me?
the wonder is my first android and I wanted to learn while before hacking on it ...
last night I did the root and installed ClockworkMod 6.0.1.2 to make a nandroid before flashing a ICS rom.
but I have come some doubts:
1) the nandroid with clockworkmod is done either on internal mem on external sd right? I tried with the internal memory and I did a backup of 17MB ... I have copied to the PC the folder ClockworkMod always 17MB: they seemed to me just a few for a nandroid backup... I did it again ... the same ...
2) then I added the external sd and I deleted the two previous backups from internal mem and redid the backup to external sd ... the process took about twenty minutes (slower then before), and in fact has made ​​a backup of 790mb
3) I try to copy the backup on the PC with the phone attached but it don't work .... I removed the SD card and copied the folder on pc with win7: I did not copy some files because they are "too long" (???)... then I tried to copy it on a pc with ubuntu and makes the copy but when the transfer is finished tells me that the number of files copied is right but instead of 790mb is only 725mb: I need to trust this backup? ?? better to delete and redo everything? I do not want to flash something and do not have a working nandroid...
another question: when I flash a rom and do ALL wipe the sd external is reset? no I think, right? and to put on the contacts and messages and the settings I use those saved using kies or do I need to do a better titanium backup or save contacts synced to gmail?
sorry for the many questions but as I'm a true noob and before I do damage I want to have in mind what I was doing
I'm waiting your reply before flash a rom... thanks
Click to expand...
Click to collapse
First thing: Why do you need to copy the backup to your PC? I can certainly assure you that the backup is working fine. Just leave your SD card within your device upon backing up. And just leave it there. If you ever really wanted to copy the backup to your pc, well don't get the file size(s) wrong. They will certainly be different since the systems you are trying to copy the files to uses a different file system. So it's normal for them to have different file sizes. To add to that, the CWM uses generated MD5 to confirm that the backup (it's related files) are correct before it will restore a certain backup. If something is wrong or the backup got corrupted, CWM will not continue in restoring it.
Second: when you flash, your personal files in your sd card will remain intact. Flashing (may) be only wiping an SD-EXT if you created such partition in your card since apps uses this. So don't worry.
For most customized ROM, I'm afraid components regarding the communication of your device and Kies won't be integrated since devs prefer your system to be our of bloats as possible. So upon flashing a custom ROM, you might not be able to use Kies anymore. In flashing, internal data such as contacts, messages, APN, wifi(s), etc. will be erased as the system will be erased. So;
For your contacts: Sync it with Google or export them to our SD for later import.
For your APN and messages: There's an app in the Play Store that allows you to backup and restore them.
The titanium backup is a very good tool too. Use it.

Thread moved
The [Q] in your thread title should have been reason enough to post it in Q&A .
Please don't post Questions in General Section in the future.

bbmadzky said:
First thing: Why do you need to copy the backup to your PC? I can certainly assure you that the backup is working fine. Just leave your SD card within your device upon backing up. And just leave it there. If you ever really wanted to copy the backup to your pc, well don't get the file size(s) wrong. They will certainly be different since the systems you are trying to copy the files to uses a different file system. So it's normal for them to have different file sizes. To add to that, the CWM uses generated MD5 to confirm that the backup (it's related files) are correct before it will restore a certain backup. If something is wrong or the backup got corrupted, CWM will not continue in restoring it.
Second: when you flash, your personal files in your sd card will remain intact. Flashing (may) be only wiping an SD-EXT if you created such partition in your card since apps uses this. So don't worry.
For most customized ROM, I'm afraid components regarding the communication of your device and Kies won't be integrated since devs prefer your system to be our of bloats as possible. So upon flashing a custom ROM, you might not be able to use Kies anymore. In flashing, internal data such as contacts, messages, APN, wifi(s), etc. will be erased as the system will be erased. So;
For your contacts: Sync it with Google or export them to our SD for later import.
For your APN and messages: There's an app in the Play Store that allows you to backup and restore them.
The titanium backup is a very good tool too. Use it.
Click to expand...
Click to collapse
thanks a lot bbmadzky, I understand what you say
I wanna copy backup in my pc to have a secure place where put the first nandroid of my wonder with stock rom as I have bougth it external sd can be corrupted or deleted and have a genuine nandroid of my phone I think is better
just do another backup to ha the certainty to have a good backup and now can I try to flash my first costomized rom
thanks a lot dude
ciao

It's been a pleasure in helping you with your doubt. Happy flashing and don't ever forget to do a nandroid backup.
Sent from my GT-I8150 using Tapatalk 2

This reply may be too late in coming...but I'll post it anyway. First, the size of your created nandroid....17mb.....WAY too small....the size of the backup I made was +/-800mb.
Second....if you REALLY have to copy it to a PC, zip it with minimal compression first....I found from personal experience that it copies MUCH more easily and safely....
Finally, keeping personal data (contacts, SMS, lists of installed apps [not including app data]) safe. You can install apps that will make data files of your texts and installed apps that can be accessed after flashing a custom ROM to enable recovery and re installation, and for your contacts (if you store them on the phone instead of the sim card) you go to your contacts, press the menu button and select import/export, then export to SD card. If you use these apps (appbak and SMS backup and restore) and the export to SD card function on your phone, you will find that data files have been created by using them.....these data files MUST be moved to your EXTERNAL SD card BEFORE flashing your custom ROM. They will be perfectly safe there as long as you haven't played around with the storage configurations on your phone....which I don't believe is possible with a stock ROM anyway....
Good luck and happy flashing
Hope this has helped....if it has, click thanks
Sent from my GT-I8150 using xda app-developers app

not so late dude
the problem is... I don't have a working backup still now!
I just flased cm9 and RemICS 1.5 rom and every time I tried to make a backup before flashing...
the first time I have the above doubt (as you can read above)
the second time I've tried to install CWM 6.0.1.0 instead 6.0.1.2 and the backup process is finish well (or it was what I belive ) then when I try to comeback to stock version an error has occurred in restore and I must re-do a flash with stock firmware because the SGW was freezed.
I don't know if there are problems with installation of CWM, the release of CWM (now I try with a CWM 5.5.0.4), with the type of backup files (n CWM6 you can choose the type of format file do you have from the backup process) but now before to flash another rom I want to have a WORKING nandroid!
thanks for your reply and your suggests too... maybe make I something wrong but I follow the tools on web and these are simple... maybe is only bad luck... I retry

Dude...if you read my thread here.......
http://forum.xda-developers.com/showthread.php?t=1846449
And specifically the replies posted by IvanKurnia, you'll find the links (and installation method) for the version of CWM that I'm using.....with success. When you make your nandroid backup, you need to make sure you have enough space for it to complete as you don't get any warning about lack of memory....the backup process will simply stop....and unless you know what to look for, you may not realise.
I'm not totally sure if flashing different versions of CWM on top of each other will cause instability or not....maybe somebody else can answer that one.....
I'd advise getting as much info as you can about EVERYTHING! before you make any more modifications to your phone.....read as many threads and ask as many questions as it takes.....most members of this community will be happy to help (though there are one or two who have a superiority complex...lol)....it's better to ask a hundred questions and get it right, than to ask none and turn your phone into an expensive paperweight.......
CM9...I don't HAVE to.....I just.....can..

first of all: I wanted to write mate not dude sorry for my bad english...
thanks keithross
I read your thread and all the replies in it...
yes the metheod for flashing the CWM is the same I knew. I prefer to flash it whit odin.
I don't think I have problems flashing other versione because I must do a replace of stock firmware before: I set the cell in the status as new... then I reflash on it the CWM.
the only thing I don't have made is to set on USB debugging ON... uhmmm maybe is this the problem?
I try now to flash, make a nandroid, try recovery by nandroid to understand if nandroid works! If not... I try to instal CWM witn the method has showed by ivankurnia
for free space I have enough space in my SD ext card (3gb ca.) and not so many app installed... and yes I use often forum and I think these are the greatest resource on the web xda for android is "the bible" I think so!
p.s. your thread has so many informations I need...

Hi Bennymax, I found ivankurnias method the easiest to use....I'd tried ODIN without success....but successfully installed CWM on the first try with the terminal emulator/busybox method.....others have successfully used this method too. I do still stand by my concerns about flashing different versions of CWM on top of each other as I've come to believe that the recovery partition is separate to the ROM partition and that changing the ROM partition has no effect on the contents of the recovery partition. I hope I'm wrong about that, and that the issues you are having with nandroid backup and restore are as you say bad luck....but I'm not convinced.....having said that, I'm not a developer, and I could be wrong. I feel that it is something that needs researching just in case the luck you've had is not bad, but good in so far as you haven't bricked your phone yet......
Anyway, good luck however you decide to proceed....
Keith
CM9...I don't HAVE to.....I just.....can..

[Q] Titanium Backup doesn't detect any backups after wipe

I accidentally deleted the contents of my SD card when installing a rom, and then I reverted back to CM 10.1. This obviously deleted all of my data, backups, ect but I had TB set up to sync with dropbox, so I had the backups. I wiped the phone and installed TB. I put the backups back onto the SD card and set the location in TB preferences. Now it will only detect a few of the backups. I've tried everything that I can think of or that I found on line but to no avail. Does anyone know a fix for this? I really don't want to lose all of my data.

bump

Did you install the Dropbox app and then enable Dropbox in TB's preferences?
Edit: Nevermind, I misunderstood. Usually when something like this happens to me it's do to apps being filtered out somehow. Make sure you have "All" selected for all the "Filter by..." options.

goodtimes50 said:
Did you install the Dropbox app and then enable Dropbox in TB's preferences?
Edit: Nevermind, I misunderstood. Usually when something like this happens to me it's do to apps being filtered out somehow. Make sure you have "All" selected for all the "Filter by..." options.
Click to expand...
Click to collapse
Thanks for the reply! Yeah, that was the first thing that I checked. There are no filters on. I even tried to reinstall TB and delete the settings file on the SD card, but it still won't recognize the backups.
I'm also gonna try to install CM 10 and see what happens. I don't have much hope though.

Ok, more info. I tried installing CM10, but it didn't do anything. When I set it to the backup directory, it only finds 13 backups, but there are well over 100 in the folder.

bump

I'm running out of hope, but bump.

Sorry man, but you gotta bite the bullet.
Grab a drink, go to play.google.com and reinstall the apps you want.
Has happened to me twice... makes a quick, simple flash on Sunday night turn into a tired lug to work/school on Monday morning.

My guess would be that the Dropbox sync in TB was never able to complete. Uploading gigs of files can take some time, even on a decent connection.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

Greycloak42 said:
My guess would be that the Dropbox sync in TB was never able to complete. Uploading gigs of files can take some time, even on a decent connection.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
I had something like this happen. I put a new rom on and even though I didn't do anything to my backups now in Ti backup it says im missing a ton of them. There more backups then it claims I have apps.
Anyway I deleted all the history for the app, clear all pref , reinstalled and its working now use Ti backup to uninstall its self lol

Seeeveral months later, but I had the same problem. No version of my backups would be detected, etc. Happened after an incident while redoing a ROM. And this is the only thread anywhere that seemed to say anything about the issue.
What ended up working, for whatever reason: I cleared everything from my SD, probably not entirely necessary, just remove TB and it's folder. Reinstall, update TB. Do a new backup of everything. Then I hooked the phone to the computer, copied my old stuff into the folder, overwriting the many that asked for it. When I went back to TB and did a batch restore, it picked up all the previous programs.
Unfortunately, I did have to sit with my phone, and most applications would ask if I wanted to install it, click Install, then Done, then it would move on to the next. Or if it was a system application, just hit cancel and it would skip it.
But it fixed it. So, I'm not complaining too much.
Next step is to delete all backups, do NEW backups, then go forward from there. Will probably see about doing a full wipe and TB backup, which I sure hope works.

My fix
I logged in through adb as root and found that the external SD card was being hidden from Titanium. So I just copied the files as root onto a directory next to the existing Titanium back up (the one just created that it could see) via bash command
Code:
jfltexx:/ # cp -a /storage/6163-6233/TB_orig/ /mnt/sdcard/
I think each new release the Google people decide to move around the SD card and generally make it hard for old data to be seen by Apps on the new system in the name of security or some fancy new feature.
Painful but as I could see the SD card when plugged into my laptop I knew it was really there.

Deleted all .vcf Contacts, then Flashed a New ROM without Backing-up the Contacts!

Guys I need your knowledge. For some dumb reasons, I deleted all my .vcf files including all the backups with the intention that I'll re-backup all my contacts prior to flashing a new rom.
Unfortunately, I flashed the rom without backing up the contacts first!!! Probably I was disturbed because I'm doing the flashing and everything inside our office (lol while working).
I just came to my senses after I succesfully flashed this rom. I don't have any backup of my previous roms either.
What will I do? Help!

Are the contacts in your gmail? Otherwise you could try getting a program that tries to recover lost files.
Sent from my LT18i using xda premium

tangosierra_ said:
Are the contacts in your gmail? Otherwise you could try getting a program that tries to recover lost files.
Sent from my LT18i using xda premium
Click to expand...
Click to collapse
Thanks for the reply buddy.
Sadly it wasn't synced to my gmail either.
Update: Tried to use a data recover software, it did recover the lost vcf files. However, the vcf files were already corrupted! I don't know why?

lawgone said:
Thanks for the reply buddy.
Sadly it wasn't synced to my gmail either.
Update: Tried to use a data recover software, it did recover the lost vcf files. However, the vcf files were already corrupted! I don't know why?
Click to expand...
Click to collapse
Did you try This, if not, then try it, just download the free option
press thanks if i helped

Here try this if all else fails ..probably lengthy but i did it once(for sms's) and it works
http://forum.xda-developers.com/showthread.php?t=1370349

If you don't have any backups, then the info is gone.
Recovering data after format is unlikely to succeed.
Sent from LT18i with custom firmware by myself.

Hi guys,
Thank you for dropping by in this thread. I've exhausted all efforts possible in recovering my contacts, but it was a failure!
Data recovering software could recover the .vcf files, but they were all corrupted. So sad!

Suucessful recover of VCF files
Knowing the structure of VCF files I succesfully recovered all my contacts. Few software have customizable file search parameters (e. g. like free Puran File Recovery for Windows), in the options I created new profile to search vcf files beginning with "BEGIN:VCARD" and ending with "END:VCARD" without qoutes in ASCII. No offset was set. I hope this helped someone.