[Q] USB port FAULTY ??? - Galaxy Note II Q&A, Help & Troubleshooting

Hi all, just received my Galaxy Note today. Its one hell of a massive screen and it dwarfed my Desire HD.
However, there seems to be something wrong with the USB port.When I try to push in the charger on the Note 2, it does not clickand does not feel locked on, and if I wobble it, it it can easily gets dislodged. Now I have tried the charger of my Google Nexus 7 on it and it definitely clicks and locks on the Note 2. I have noticed that the micro USB end of the Nexus 7 charger is a little longer than that of the Note 2.
I am thinking that the port of the Note 2 needs to protrude a little more for its own charger to lock on.
Can people tell me if this is normal with the Note 2 or is mine faulty ???
Thank you

nm8 said:
Hi all, just received my Galaxy Note today. Its one hell of a massive screen and it dwarfed my Desire HD.
However, there seems to be something wrong with the USB port.When I try to push in the charger on the Note 2, it does not clickand does not feel locked on, and if I wobble it, it it can easily gets dislodged. Now I have tried the charger of my Google Nexus 7 on it and it definitely clicks and locks on the Note 2. I have noticed that the micro USB end of the Nexus 7 charger is a little longer than that of the Note 2.
I am thinking that the port of the Note 2 needs to protrude a little more for its own charger to lock on.
Can people tell me if this is normal with the Note 2 or is mine faulty ???
Thank you
Click to expand...
Click to collapse
I notice that too, samsung micro usb port on cord is about 1mm shorter than the one provided with my Arc S, wich fit more secure in the Note 2 port.

spidermoon said:
I notice that too, samsung micro usb port on cord is about 1mm shorter than the one provided with my Arc S, wich fit more secure in the Note 2 port.
Click to expand...
Click to collapse
Thanks.
I have now tried the usb connector from my HTC Desire HD and it also clicks in place. It is also just a wee bit longer than the Note 2's... just waiting for other members' feedback.

Lots of posts on thus already, seems the USB doesn't extend quiet enough, apparently if you shave a little of the housing of the USB back it fits fine - not got the phone yet (still waiting for the 32 or 64GB) but seems to be a slight design flaw which is simple to fix
Long discussion here:
http://forum.xda-developers.com/showthread.php?t=1920808

Related

--------------- GNote II (AT&T) USB Defect !---------- Yes This Is QUITE a Problem !!

--------------- GNote II (AT&T) USB Defect !---------- Yes This Is QUITE a Problem !!
USB defect / ATT GN II.
Seems to be quite a few shipped GNOTE II / AT&T have a HUGE problem with the USB ports..
Loose USB jacks ports ...Cable not fitting in properly...EXTREMELY loose, wobbly.
Cable falls out literally with ease...I have already shorted out my device from an instable jack/cable.!
Device is being replaced already via ATT , has to be ordered via wherehouse drop shipment for as all stores surrounding me (East Coast / Sold Out)
Store reported (3) device returns for loose USB cables. if you have this problem, under no circumstances do you allow AT&T to give you USB replacement cables,
return it for a new device. Reason being is any unstable power connects are probably killing your board in the background completely unknown to most.
What might not show now will definitely show later.
LOOSE USB power cord are for sure signs of future trouble to come. Luckily my ATT store was familiar with the situation prior from me coming in and gratefully assisted.
Samsung is aware of this problem, not sure how this is going to be addressed.
Please post here if you have experienced any problems with your USB cord/phone connection.
As of this very moment, Unfortunately I am phone-less.
It was fun while it lasted??? I guess LOL!
No problems here. I have 2 Att note 2s I preordered online and 1 tmobile note 2.
Sent from my SGH-I317M using xda premium
3 ATT Note 2's here. No problems. Can pick the phone up by the attached USB cable.
Sent from my SAMSUNG-SGH-I317 using xda premium
Everything seems fine here.
I have this problem, thanks for the info
Edit I have grey
Sent from my SAMSUNG-SGH-I317 using xda premium
Mine's okay, for the record mine is i317M (same thing) but no issues.
Is this issue on the gray one or white?
Sent from the TermiNOTEr!
Have 2 of the AT&T Note 2's, both in White. No issues
Same Problem - Returned and New PHOne Fine
mrbogusbaxter said:
USB defect / ATT GN II.
Seems to be quite a few shipped GNOTE II / AT&T have a HUGE problem with the USB ports..
Loose USB jacks ports ...Cable not fitting in properly...EXTREMELY loose, wobbly.
Cable falls out literally with ease...I have already shorted out my device from an instable jack/cable.!
Device is being replaced already via ATT , has to be ordered via wherehouse drop shipment for as all stores surrounding me (East Coast / Sold Out)
Store reported (3) device returns for loose USB cables. if you have this problem, under no circumstances do you allow AT&T to give you USB replacement cables,
return it for a new device. Reason being is any unstable power connects are probably killing your board in the background completely unknown to most.
What might not show now will definitely show later.
LOOSE USB power cord are for sure signs of future trouble to come. Luckily my ATT store was familiar with the situation prior from me coming in and gratefully assisted.
Samsung is aware of this problem, not sure how this is going to be addressed.
Please post here if you have experienced any problems with your USB cord/phone connection.
As of this very moment, Unfortunately I am phone-less.
It was fun while it lasted??? I guess LOL!
Click to expand...
Click to collapse
I had problems from the minute I left the store after first buying my Note 2 - I notied that even though connected in my car, it didn't say charging - I figured at first maybe I needed to change a setting or something.
I got home - and while trying to root the damn thing - It kept connecting then unconneting from my computer - I couldn't transfer files or anything.
I drove back to ATT immedialy and they gave me a new phone - I have not had a problem since.
One other strange thing- When I first started using that FIRST Note 2 I bought, I when ever I tried to use the keyboard - all I got was a dialer key pad with the letters below the numbers - I looked and I had a samsung keyboard installed - but it only turned on when I wrote emails - if I tried to write a text I got the old fashioned keyboard - I nearly went mad - how can you put a keyboard like that on a phone like this?
Anyway - I didn't even mention that when I returned the phone with the USB Problems and I have not seen that old fashioned keyboard on my new phone since.
I guess it is the price I pay for being an early adopter - I always like having the latest and greatest - It is in my addictive nature - In any event, my new NOTE 2 has been flawless - knock on wood - and I couldn't be happier.
i have a gray one and the usb port is fine here.
I have the same issue & Im going to get it replaced for a White one but will cost me $35 restocking fee since I'm exchaning my grey for a white.
I have a grey one and it seems to be fine. So I could test this if I plug it in and jiggle the power cord?
Sent from my SAMSUNG-SGH-I317
I have the i317M (Rogers Canada) version and I had an issue with my micro USB port. The issue I was having was that the phone was not charging properly. Some times it would charge and other times it would not charge. I took it back to the Best Buy Mobile store I got it from and they gave me a new one. I didn't experience any of the "loose" issues some of you have experienced though. Cable fitted tightly.
I basically tried everything to prove that it was not anything I was doing - swapped cables, chargers (used the one I have for my Nexus 7), device reset etc. and the symptoms would not go away. When I took it to back to the (1 week after I got it), as soon as the guy there plugged into a charger, it would not charge and that was it. No arguments from them, they had a white one in stock (I had a gray one originally) and he offered it to me if I didn't care about the color. I got it and so far no issues yet. It charges properly now with different cables (but only using the OEM charger so far) and the cable is not loose at all.
I think that this will always be a problem for microUSB ports the tip is too long and thin. thats one thing about the iphone that was much better. the connector should be wide and short so there is nothing to bend off when strain is put on the connection.
my note 2 is working fine, for now, but I had (and am having again now) the same problem with my note 1. around a month after I got the note it wouldnt charge well, then eventually, not at all. I had gotten the phone wet and didnt think i would be able to return on warranty so I bought another note at full price and swapped the microUSB ports and returned the new one. I have been extremely careful with it since then rarley using it to charge. I bought two extra batteries and a battery charger and only used the port for data transfer. well, I put the new port in around may and that one is beginning to stop working.
I just ordered a spare battery and battery charger I recommend doing the same. its actually much more convienient anyway to not have to have your phone plugged in all the time.
Sent from my SAMSUNG-SGH-I317 using xda premium
I have the grey and no problems thus far with the usb port..crossing my fingers !!
My USB port is just a tad loose compared to my other devices including my original AT&T Note but it's not falling out or randomly not charging... I can hold it upside down with the stock cable without the phone falling. I use some Monoprice USB cables that fit much tighter than the stock cable anyway...
Grey note II btw.
I noticed some chargers not fitting correctly... and when I lay it down its fine... if I pick it up I hear the charging and not charging tones change. Could be the charger tho as it's not the Samsung cord. I have a blackberry cord that fits perfect and stays however.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
---------- Post added at 06:14 PM ---------- Previous post was at 05:35 PM ----------
lordpelvis said:
I noticed some chargers not fitting correctly... and when I lay it down its fine... if I pick it up I hear the charging and not charging tones change. Could be the charger tho as it's not the Samsung cord. I have a blackberry cord that fits perfect and stays however.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Click to expand...
Click to collapse
Confirmed I can hold it from the cord and it won't come out. White one here.
I have a hard time connecting to my pc, I keep getting a hardware id error. If I keep plugging and unplugging it eventually connects. It will charge though.
Mine is fine, black version
Sent from my SAMSUNG-SGH-I317 using xda premium
Just got white note and tried this first. No loose cable here. Was able to pick up phone with cable.
Sent from the TermiNOTEr 2!

[Q] USB cable tough to insert?

It seems much more difficult than the gn1.
I have had a similar experience and what i have found is that the OEM cable works perfectly but some of the aftermarket cables are a tighter
Yeah, the stock connector fits better than aftermarket for me too, but the aftermarket cables I have are not bad.
I would have to concur.
This is actually a good thing as explained to me by Samsung cs... In that the note 1 was plagued by faulty usb ports and that this is an improvement over that note 1 hardware. I take it that the note 2 charging port should be tighter if the problem with many previous notes was a loose connection... I sent back 2 note 1's for faulty usb connectors.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
LittleRedDot said:
This is actually a good thing as explained to me by Samsung cs... In that the note 1 was plagued by faulty usb ports and that this is an improvement over that note 1 hardware. I take it that the note 2 charging port should be tighter if the problem with many previous notes was a loose connection... I sent back 2 note 1's for faulty usb connectors.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Click to expand...
Click to collapse
Hmmm. This is the stock usb cable. I find it hard to believe it that they'd want you to pay that much attention to inserting the cable.
Thx for all the replies..
I don't have a problem with any of the stock cables and most aftermarket ones. I had one brand new t-mobile micro usb/regular usb cable that wouldn't go into my note 2 to save my life. It looked perfectly fine. The little springy metal pieces went up and down and the only way I could get that in the phone was to push the metal tangs or whatever you call them, down while inserting the cable. I tried filing the usb plug and finally just through the damn thing away. I discovered it on my lunchbreak at work, having never used that cable before. I spent about 15 minutes on it. Everything else has been good.

Loose charger port causing flickering on tv when connected to samsung media dock

Hey everybody,
I recently purchased the note 2 about 3 weeks ago... about 10 days into the purchase I exchanged the device for a new one because it had an excessive number of black dots (google amoled or note 2 black dots if you arent aware of tgis issue), and some other problems. So I got my new device works great, still has black dots when you load the grey screen but its minimal. Heres the problem. There is something wrong with my charger port. I plug in the microusb wire and it falls out from time to time. I tried using tge microusb wire that came with my samsung media dock and it seemed to fit a bit more snug but still eventually fell out. Moreover, when I connect my note 2 yo my samsung media dock (which connects it to my tv via microusb), the screen flickers. The flickering on the tv confirms that something is wrong with my microusb port, maybe it flickers bc it is not connected properly. Plus my first note 2 that I purchased never flickered. Could anyone provide an explanation for the loose charging port and the flickering on my tv? I think the two are related. Also has anyone sent their device to samsung for this? If so did you receive the device in working condition with no dings amd and scratches?
Thanks everyone =)
Sent from my SGH-I317M using xda app-developers app
Well it could be a bad charging port this time. Try transferring big files from windows to confirm.
Sent from my GT-N7100
Thanks I will try to transfer a large file and see if it gets interrupted in the proccess.
Anyone else have issues with their microusb port? Was the charger loose? How did you guys deal with it?
Thanks in adv
Sent from my SGH-I317M using xda app-developers app

[Q] Note 2 barely charging?

Hi guys,
Running omega v16 and have been very stable since I installed it a couple of months ago.
This morning I woke up and having been charging my phone overnight it was only on 40%?! Using it for a while it while plugged in made the percentage go down! Normally it slowly increases with use or fully charges when not used in about 2-3 hours.
I've rebooted and no use! A different charger doesn't seem to have helped things.
The galaxy charging app says max - 100, avg - 100, now - 1698. (http://www.imgur.com/QWO80GY.png)
If I unplug and plug it back in they all temporarily go to 1698 (but average 0) before slowly decreasing down to 100?. It's almost as though the battery is reporting itself as full and not accepting charge?
Reboots haven't helped! I really need my phone to be guy charged for this evening so any tips would be great.
Thanks.
On 29% now n's it's been plugged in pretty much the whole time! Lowest brightness too.
Same happens with the Galaxy S3, sometimes it's because of the cable (you get a new genuine samsung charger+usb cable) and other times it's because of unstable current from the plug, which is rare and shouldn't happen if it worked before.
Some people also say stock kernel fixes it.
I would recommend the new charger/usb.
Skander1998 said:
Same happens with the Galaxy S3, sometimes it's because of the cable (you get a new genuine samsung charger+usb cable) and other times it's because of unstable current from the plug, which is rare and shouldn't happen if it worked before.
Some people also say stock kernel fixes it.
I would recommend the new charger/usb.
Click to expand...
Click to collapse
Hi mate, Appreciate the quick response It was indeed the cable!
I hadn't even thought of that and was going straight to different USB chargers. The stock sammy cable & charger had previously worked fine but now wasn't, replacing the cable got me 1000 and 1400 'units' of charging (mA or mAh I think?) - far better than the 100 I was getting earlier on (and only just shy of the 1698 that the stock cable used to get).
Comparing the cable to a good one I would say that perhaps the centre pins are somewhat out of place, so maybe it wasn't making a good connection in the phone? Don't think I did anything nasty to it and I've always been really careful but I guess these things happen. At some point I'll be looking to order a new micro usb cable so if you know of any good ones or ones to avoid then please fill me in
Thanks!
Tamen said:
Hi mate, Appreciate the quick response It was indeed the cable!
I hadn't even thought of that and was going straight to different USB chargers. The stock sammy cable & charger had previously worked fine but now wasn't, replacing the cable got me 1000 and 1400 'units' of charging (mA or mAh I think?) - far better than the 100 I was getting earlier on (and only just shy of the 1698 that the stock cable used to get).
Comparing the cable to a good one I would say that perhaps the centre pins are somewhat out of place, so maybe it wasn't making a good connection in the phone? Don't think I did anything nasty to it and I've always been really careful but I guess these things happen. At some point I'll be looking to order a new micro usb cable so if you know of any good ones or ones to avoid then please fill me in
Thanks!
Click to expand...
Click to collapse
Great
The genuine samsung usb cables are very good quality, micro usb cables are a little fragile and overtime they tend to have some problems.
You are getting the right-ish amount of mA now so you're good to go
(Optimal is 2000 for the note 2)
The phone charging slower is a security mechanism in the kernel that detects unstable current and throttles charging to a safe value to prevent damage, you can disable it in STweaks if you want to use the old cable but that's pretty risky.
Protip: the thicker the cable the better, usually.
Skander1998 said:
Great
The genuine samsung usb cables are very good quality, micro usb cables are a little fragile and overtime they tend to have some problems.
You are getting the right amount of mA now so you're good to go
The phone charging slower is a security mechanism in the kernel that detects unstable current and throttles charging to a safe value to prevent damage, you can disable it in STweaks if you want to use the old cable but that's pretty risky.
Protip: the thicker the cable the better, usually.
Click to expand...
Click to collapse
It definitely felt and still looks like a great cable- shame it doesn't function as such I've kept the one that gave me 1400 as my new permanent charger cable for now but actually it wasn't doing anything else before so I may well just continue to use this one!
Ah that would be why then - it presumably detected it jumping all over the place as the pins made and lost connection - but I love my note and think I'll avoid messing with any tweaks that could break it! Think I'll just stick to a new cable
Really appreciate your advice!
I would like to add on...there are people who changed the cables and adapters three Times at the phone store but to no avail.... some believe these cables are faulty from the factory...one guy went to the extent of building his own cable..the guy is good with electricity/electronics concepts (amps, voltage, resistance, watts etc) and funny another guy wanted him to build a custom cable for him and sell it to him here on XDA lol
I faced the same issue..I just threw away the note II adapter..I use my Samsung Galaxy S II cable and it charges decently fast not sure if will be as fast as the original due to minor amp differences but it charges fast and the cable is much longer
Sent from my GT-N7105 using Tapatalk 2
dead soul said:
I would like to add on...there are people who changed the cables and adapters three Times at the phone store but to no avail.... some believe these cables are faulty from the factory...one guy went to the extent of building his own cable..the guy is good with electricity/electronics concepts (amps, voltage, resistance, watts etc) and funny another guy wanted him to build a custom cable for him and sell it to him here on XDA lol
I faced the same issue..I just threw away the note II adapter..I use my Samsung Galaxy S II cable and it charges decently fast not sure if will be as fast as the original due to minor amp differences but it charges fast and the cable is much longer
Sent from my GT-N7105 using Tapatalk 2
Click to expand...
Click to collapse
Could be a faulty batch, Samsung changed my S3's cable/wall adapter here in Qatar for free, so I won't complain.
Skander1998 said:
Could be a faulty batch, Samsung changed my S3's cable/wall adapter here in Qatar for free, so I won't complain.
Click to expand...
Click to collapse
could be.... but the point I'm trying to make even if you don't get a good galaxy note II adapter you could use other Samsung micro USB adapters like galaxy s II adapter I'm using but the voltage could be lower and charging may be slower but faster than the faulty adapter
Sent from my GT-N7105 using Tapatalk 4
dead soul said:
could be.... but the point I'm trying to make even if you don't get a good galaxy note II adapter you could use other Samsung micro USB adapters like galaxy s II adapter I'm using but the voltage could be lower and charging may be slower but faster than the faulty adapter
Sent from my GT-N7105 using Tapatalk 4
Click to expand...
Click to collapse
True, it isn't the voltage, it's the amps.
With an S3 charger the Note 2 will charge twice slower.
The S2 charger will charge even slower.
The S3 charger is 5V/1A
The Note 2 charger is 5V/2A
The S2 charger is 5V/0.7A
yea right !!! I can charge my note II in one and a half to two hours with my s II charger...it's ok for me me used to it now
Sent from my GT-N7105 using Tapatalk 4

[Q] Galaxy Tab S Wireless Charger?

Hey guys, Is there a Wireless Charger for Galaxy Tab S 8.4 or the 10.1 model? I tried searching but I keep seeing Qi Wireless Charger supporting most of other android device except Galaxy Tab S. Please do let me know ( link) if you found a wireless charger for your Galaxy Tab S. :fingers-crossed:
[email protected] said:
Hey guys, Is there a Wireless Charger for Galaxy Tab S 8.4 or the 10.1 model? I tried searching but I keep seeing Qi Wireless Charger supporting most of other android device except Galaxy Tab S. Please do let me know ( link) if you found a wireless charger for your Galaxy Tab S. :fingers-crossed:
Click to expand...
Click to collapse
The Galaxy tab does not support Qi charging built in. To only way to support wireless charging would be to add a universal micro USB Qi receiver such as the one in the link below. However based on the size of the tablet, not sure if this would even work well due to the position of where the receiver would sit in comparison to the charger. Personally, don't think it's worth it on this tablet.
http://www.amazon.com/Universal-Wireless-Charging-Micro-USB-narrow-interface/dp/B00JQ4YWVE/ref=sr_1_12?ie=UTF8&qid=1420055644&sr=8-12&keywords=usb+qi+receiver
There is a reason, which is to reduce the wear and the chance of breaking the usb port. 2 different phones I was able to keep using for a year after the usb port broke because I had hacked in the receiver from the Palm Pre. There was no way (for me, without more exotic equipment than a fine tip soldering pen) to re-solder the usb port. Too much stuff crowded around it and it was surface mount. But I could get 2 wires on to the ground and +5v easy.
Warranty isn't an option unless you never rooted, so that leaves having to be very careful never to break this weak point for the next 5 years.
Myself, I can't see sticking that thing on mine either, I'm just saying that there are reasons one might want to and it's not automatically ridiculous or pointless.
KEYofR said:
There is a reason, which is to reduce the wear and the chance of breaking the usb port. 2 different phones I was able to keep using for a year after the usb port broke because I had hacked in the receiver from the Palm Pre. There was no way (for me, without more exotic equipment than a fine tip soldering pen) to re-solder the usb port. Too much stuff crowded around it and it was surface mount. But I could get 2 wires on to the ground and +5v easy.
Warranty isn't an option unless you never rooted, so that leaves having to be very careful never to break this weak point for the next 5 years.
Myself, I can't see sticking that thing on mine either, I'm just saying that there are reasons one might want to and it's not automatically ridiculous or pointless.
Click to expand...
Click to collapse
Don't get me wrong, I love wireless charging and have been using it for a couple of years now on my phones. I also thought about it for my LG G Pad 8.3 tablet. However don't think its a good option for the 10.5. Reason is as I mentioned, positioning. Most chargers are small. Positioning the tab on it may prove to be challenging due to sign. I think it would end up leaning off to one side and not being able to get in a good position. Thus would be frustrating. I think the 8.4 would stand a better chance but not the 10.5. Just my opinion anyway.
Sent from my LG-V500 using XDA Premium HD app
You could probably just put the charger on the tablet in that case. It's also perfectly possible to make your own tray that has the charger embedded in it.
For devices too large for the charger. Cut a piece of cork(same thickness of the charger) to the size of the largest device that needs charging. Cut out a hole to imbed the charger into the cork. Cut out a hole in the end of the cork for the charger power cord. The end result is the charger and the cork will provide a nice flush surface to charge any size tablet.
An easier way to charge tablets is to lay the tablet face down and set the charger upside down on the bottom of the tablet.
QI is designed for phone
Guys,
Ive been charging my tab (had a couple.. current one is Samsung Tab A) for years.
I simply buy a charging receiver with a USB connection. Plug it in, tape it onto the back and away you go...BUT...
USB charging receivers are designed for phones. 2000, 3000mah batteries so a charging input of 1000mah is ok. The tab battery is 6000 so a 1000 charger is Slooow
Most USB (wall) chargers are 1000mah and/or 2500mah.
wish someone would make a 2500 qi qharging receiver.... then life would be much better.
Even thought of updating my tab so I have faster CPU and USb type C connection... problem is QI for USB-C is also only 1000mah... WHY???
Faster charging would be much better
GRI2A

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