I've been having various issues with my T999L for the last several weeks:
1) the phone will just crash without warning. This seems related to text messaging somehow, or to Handcent, as it most often happens while I am in the middle of typing a text message. However, it does happen on occasion at other times.
2) My phone will sometimes just lose the ability to send text messages. I've tried uninstalling Handcent and using the stock app but it doesn't help. Rebooting does nothing as well. I'll try to send a text and it will just spin forever. It can last anywhere from 5 to 20 minutes, after which I can send messages by deleting all pending messages and then resending them. I don't lose LTE data or the ability to make calls. only texting is affected.
Both these issues have happened on CM11 and PAC-man, so I'm not sure if my phone is somehow damaged or it's a kernel problem or what. I'm kind of hoping it's a known issue and there's a fix, but I haven't been able to find anything.
bump
Ive had this happen a few times as well. When it starts spinning I turn on airplane mode and then once it comes on I turn it back off and usually the message will go through.
Try using a stock based rom and see if issue persists
Hey...so here's an interesting problem...
I have a Pixel XL 128GB running on T-Mobile. Wifi calling is turned on. Whenever anyone on my contact list calls, the phone rings through normally. If the caller is not in my contact list, the phone will ring for 1-2 seconds, then the notification disappears and the phone goes silent, and after another 1-2 seconds, it starts again. If I just let the call play out, it will go to VM after the 3rd or 4th loop. My call log shows that there were 3-4 calls from the caller. This is consistent - it happens literally every time a non-contact tries to call me.
I thought it might have something to do with the call blocker app, so I uninstalled that - no change.
I changed wifi calling to Cellular preferred and then to off - no change on either.
Factory reset and sign in to account with no install of additional apps (other than updates to stock apps) - no change.
Changed to my wife's SIM still using my Google account - no change.
I am stumped. It seems like it is T-Mobile, but then how do they know who is a contact and who is not? This does not happen on the S7 Edge I came from (put the SIM back into that phone and no problems). Does anything else leap out to anyone to check or set or...?
Really strange issue just started occurring today as far as I can tell. I am on a Google Pixel XL, unlocked, rooted (with Magisk), running latest 8.1 with Feb security patch. This morning I have started experiencing a very strange issue with making phone calls with my phone. Regardless if I use a home screen direct dial shortcut, attempt to dial from within contacts, from call log, etc...I experience a VERY long delay between attempting to place the call and the call actually being made. Upwards of 30 sec or even much longer. I just used the stopwatch app to time a 3 min 10 sec. delay between the time I attempted to make a call by pressing the phone icon next to a recent call in the call log and when the phone actually "dialed" the call. Between the pressing of the button and the actual making of the call - there was no indication the phone had even accepted the input. I have never seen this behavior and it just started today. I have frozen my Call Control app (spam call filtering), Cleared cache and data for the "Phone" app. Disabled Advanced LTE Calling. I'm at a loss...the last app update on the "Phone" app was Feb 7, 2018
Anyone else experienced this or any suggestions? I have searched the forums and reddit and there appear to be some similar issues being reported - but nothing widespread. Any suggestions welcomed.
EDIT: The issue does not occur when booted into safe mode. So now I am hunting for which most recent app update is causing the issue. Good times.
Thanks!
S
sb1893 said:
Really strange issue just started occurring today as far as I can tell. I am on a Google Pixel XL, unlocked, rooted (with Magisk), running latest 8.1 with Feb security patch. This morning I have started experiencing a very strange issue with making phone calls with my phone. Regardless if I use a home screen direct dial shortcut, attempt to dial from within contacts, from call log, etc...I experience a VERY long delay between attempting to place the call and the call actually being made. Upwards of 30 sec or even much longer. I just used the stopwatch app to time a 3 min 10 sec. delay between the time I attempted to make a call by pressing the phone icon next to a recent call in the call log and when the phone actually "dialed" the call. Between the pressing of the button and the actual making of the call - there was no indication the phone had even accepted the input. I have never seen this behavior and it just started today. I have frozen my Call Control app (spam call filtering), Cleared cache and data for the "Phone" app. Disabled Advanced LTE Calling. I'm at a loss...the last app update on the "Phone" app was Feb 7, 2018
Anyone else experienced this or any suggestions? I have searched the forums and reddit and there appear to be some similar issues being reported - but nothing widespread. Any suggestions welcomed.
EDIT: The issue does not occur when booted into safe mode. So now I am hunting for which most recent app update is causing the issue. Good times.
Thanks!
S
Click to expand...
Click to collapse
Update: No idea what is going on - but I think I resolved the issue accidentally. I connected my Pixel XL to my computer to try to capture a logcat while the issue was occurring to see if I could find a clue as to the offending app. However, I was unable to reproduce the issue while running the logcat. I disconnected from my computer and now the issue is resolved. Phone calls can be made and respond immediately. This is after multiple reboots, clearing cache, data on phone app, etc did not resolve the issue and it could be readily reproduced.....not sure why the simple act of connecting to computer and running a logcat could have resolved. But oh well.
sb1893 said:
Update: No idea what is going on - but I think I resolved the issue accidentally. I connected my Pixel XL to my computer to try to capture a logcat while the issue was occurring to see if I could find a clue as to the offending app. However, I was unable to reproduce the issue while running the logcat. I disconnected from my computer and now the issue is resolved. Phone calls can be made and respond immediately. This is after multiple reboots, clearing cache, data on phone app, etc did not resolve the issue and it could be readily reproduced.....not sure why the simple act of connecting to computer and running a logcat could have resolved. But oh well.
Click to expand...
Click to collapse
And....issue has recurred. This time after making successfully making call over lunch while connected to Bluetooth system in my car. After that first call...all other calls were impacted by the 30 sec to 2 min delay before going thru. I've tried installing older version of Google Connectivity Services and that did not resolve the issue as well as using the Pixel Launcher (I normally use Nova). Once again, I was able to clear up the issue by simply connecting my phone to my computer via USB. (Didn't even run any commands within ADB this time - just connected phone and was able to make immediate calls again.) So now I think something related to connecting to my car bluetooth system is the culprit. But that car bluetooth version hasn't changed in a long time. And this has never happened before this morning. (I did use bluetooth in the car to make a call this morning when I first noticed the issue.) I'm at a loss. I'll keep playing with it I guess. Hopefully whatever got messed up gets corrected with another update soon.
sb1893 said:
And....issue has recurred. This time after making successfully making call over lunch while connected to Bluetooth system in my car. After that first call...all other calls were impacted by the 30 sec to 2 min delay before going thru. I've tried installing older version of Google Connectivity Services and that did not resolve the issue as well as using the Pixel Launcher (I normally use Nova). Once again, I was able to clear up the issue by simply connecting my phone to my computer via USB. (Didn't even run any commands within ADB this time - just connected phone and was able to make immediate calls again.) So now I think something related to connecting to my car bluetooth system is the culprit. But that car bluetooth version hasn't changed in a long time. And this has never happened before this morning. (I did use bluetooth in the car to make a call this morning when I first noticed the issue.) I'm at a loss. I'll keep playing with it I guess. Hopefully whatever got messed up gets corrected with another update soon.
Click to expand...
Click to collapse
The saga continues. The issue occurs immediately after the first call I attempt when connected to my BMW bluetooth system. From that point on, I experience a 30 sec to 3 min delay between attempting to make a call and the Pixel XL actually initiating the call. The quickest way I have found to resolve the issue is to plug the phone into a charger for a few seconds and I am then again able to place calls. I have verified that the BMW bluetooth software is up to date and has not been updated in over a year. (Again - this issue just started happening yesterday...and I've been on Feb security patch for several weeks). I just cleared cache from within Titanium Backup. Will see if that improves the situation. Very weird. I also was just able to recreate the issue using just a simple Plantronics headset. So I continue to think it is something related to the Bluetooth stack on the phone. But I am not sure how to check to see if any of that has been updated via app update since I upgraded to Feb security patches. (I reproduced the issue at my desk using the headset after clearing cache.)
S
Any news on this? This is absolutely killing me. Sometimes a hard reset stops fixes it, sometimes now. I bought this phone for almost $1,000 in April last year and it can't make phone calls. Pretty bad bug to say the least.
Racermanz said:
Any news on this? This is absolutely killing me. Sometimes a hard reset stops fixes it, sometimes now. I bought this phone for almost $1,000 in April last year and it can't make phone calls. Pretty bad bug to say the least.
Click to expand...
Click to collapse
No - but I'm at least somewhat encouraged to know I am not the only one dealing with the issue. Today I flashed factory images (but preserved my data by removing the -w from the flash-all.bat)...that did not resolve. I've tried the reset app preferences, reboot suggestion I found elsewhere - no dice. Google pushed a new Phone app yesterday - that also did not resolve. I've even tried uninstalling Magisk completely and dropping back to 15.4 - also no help. I'm running out of ideas. I've taken to carrying a charging cable in my car...so if I absolutely need to make a call when the phone isn't behaving, I can just quickly plug it in...which does clear up the issue temporarily. Also keep a charging cable at my desk now...so I'm limping along..but for an issue that just appeared out of nowhere this week...it's been pretty frustating to deal with. Also - I no longer believe being currently connected to Bluetooth is related to the issue. I've been able to get the issue to occur today while not connected to any bluetooth devices.
Try
settings>system>developer options>media>disable USB audio routing
DR3W5K1 said:
Try
settings>system>developer options>media>disable USB audio routing
Click to expand...
Click to collapse
Thanks bros. This is such a strange bug. Right now it works before I have turned off USB audio routing. I have turned off USB audio routing. I will report back if this DOESNT work. If I don't post again we can assume this works.
Thanks DR3W5K1, great name bro.
DR3W5K1 said:
Try
settings>system>developer options>media>disable USB audio routing
Click to expand...
Click to collapse
Just tried to toggle on, which looks to mean Disable. Then rebooted. No luck. Issue still occurs. Thanks for the suggestion. Willing to try anything even to just eliminate as possibility at this point.
Well - I have found a better workaround. When you attempt a call, if you get no response, you can toggle Airplane mode "ON"....You will then see the call you attempted fail. When you turn Airplane mode back "Off" you can can successfully make calls again. Better than having to plug into a charger cable to get the attempted call "unstuck"....still no idea what is going on....but this workaround at least is more palatable, portable, and take a few seconds...hope someone can figure out root cause soon and a proper fix becomes available.
EDIT: Even better workaround. Toggling Mobile Data OFF and ON has the same effect of clearing the issue. And works better when connected to Bluetooth in car as those connections will be maintained vs. using Airplane mode toggle. So - issue seems to be related to Mobile Data somehow - but I have already had Advanced Calling / LTE, etc...turned off as one of my first steps in troubleshooting this issue.
Has OP been down the road of looking at any and all apps installed that are interacting with the Phone permission? I remember snapchat was causing weird beeps for people when making calls until the permission was manually revoked.
Maybe some app is having a bad interaction?
Try changing the network mode in the secret menu dial *#*#4636#*#* to get there
The.Yield said:
Has OP been down the road of looking at any and all apps installed that are interacting with the Phone permission? I remember snapchat was causing weird beeps for people when making calls until the permission was manually revoked.
Maybe some app is having a bad interaction?
Click to expand...
Click to collapse
I have tried that. Sorry for not mentioning it in this thread. At one point I revoked "Phone" permission from all apps other than Phone, Carrier Services, and Contacts. Rebooted. Issue still occurred.
DR3W5K1 said:
Try changing the network mode in the secret menu dial *#*#4636#*#* to get there
Click to expand...
Click to collapse
Ahhh...I had forgotten about this secret menu. Looks like I could permanently toggle off VoLTE, WifiCalling, etc...here. But - not sure I want to go that route...I'm OK at present with Toggling Mobile Data via Quick Settings tile. And hopefully this issue eventually gets solved as mysteriously as it was introduced via some update.
Having the same problems on OG Pixel XL 8.1 with February security patches. All apps latest up to date.
Have tried uninstalling latest Phone app update. Clearing Phone app cache, etc nothing works. Network mode change, SIM reinstall, Network type change.
Only airplane mode toggle will fix it.
FYI mobile data toggle does NOT fix it for me, only airplane toggle. I wonder if network data toggle will only fix it if you are on a network provider currently doing calling over mobile data. Im on TMobile with great LTE coverage, but the mobile data toggle doesn't work for me.
tesla45 said:
Having the same problems on OG Pixel XL 8.1 with February security patches. All apps latest up to date.
Have tried uninstalling latest Phone app update. Clearing Phone app cache, etc nothing works. Network mode change, SIM reinstall, Network type change.
Only airplane mode toggle will fix it.
FYI mobile data toggle does NOT fix it for me, only airplane toggle. I wonder if network data toggle will only fix it if you are on a network provider currently doing calling over mobile data. Im on TMobile with great LTE coverage, but the mobile data toggle doesn't work for me.
Click to expand...
Click to collapse
Interesting....I'm on Verizon and I do believe that they route calls over Mobile data at times. I'm going to stay tuned, but likely done with much more deep investigation at the moment. I've spent enough time down this particular rabbit hole and the Mobile Data toggle is workable for me (not ideal, obviously)...hopefully a permanent fix materializes soon. Thanks to all for their suggestions and moral support. Much appreciated.
OK WORKAROUND FOR ANSWERING CALLS UPDATE:
Found this floating on some other forum, not sure where after this mad dash of a search I did this morning, but original credit to them...
When you receive a call and the phone is active and unlocked, press the power button to lock the phone and bring up the blue call management screen. Now you can swipe to answer.
This seems to work for more than one test call as I've tried this multiple times in a row.
NO REAL WORKAROUND FOR MAKING CALLS YET (outside of airplane mode toggle, or using Google voice/hangouts to place calls).
GOOGLE SUPPORT - THIS IS CLEARLY A SOFTWARE ISSUE, not a 3rd party app issue either since the problem goes away for answering calls when you press the lock screen or toggle airplane mode for placing calls. Please STOP ASKING CUSTOMERS TO invest hours of time (or money) FACTORY RESETTING PHONES, or REPLACING/BUYING NEW PHONES.
MY HUNCH is there is some core google service that isn't being used in SAFE MODE, but starts being used on NORMAL BOOT that is causing all these issues. I really DOUBT its a 3rd party app.
Install the stock again clearing all the data. Don't restore anything with titanium or install any extra apps. Then make a call.
tesla45 said:
OK WORKAROUND FOR ANSWERING CALLS UPDATE:
Found this floating on some other forum, not sure where after this mad dash of a search I did this morning, but original credit to them...
When you receive a call and the phone is active and unlocked, press the power button to lock the phone and bring up the blue call management screen. Now you can swipe to answer.
This seems to work for more than one test call as I've tried this multiple times in a row.
NO REAL WORKAROUND FOR MAKING CALLS YET (outside of airplane mode toggle, or using Google voice/hangouts to place calls).
GOOGLE SUPPORT - THIS IS CLEARLY A SOFTWARE ISSUE, not a 3rd party app issue either since the problem goes away for answering calls when you press the lock screen or toggle airplane mode for placing calls. Please STOP ASKING CUSTOMERS TO invest hours of time (or money) FACTORY RESETTING PHONES, or REPLACING/BUYING NEW PHONES.
MY HUNCH is there is some core google service that isn't being used in SAFE MODE, but starts being used on NORMAL BOOT that is causing all these issues. I really DOUBT its a 3rd party app.
Click to expand...
Click to collapse
And all this time, I thought my problem was only on the delay in placing calls. I just tested and confirmed that I am also having the same issue of being unable to answer calls. I also verified that the workaround you describe above works perfectly for me for answering calls. Also - I appreciate the suggestion to restore to fully factory reset, wiping data, and test prior to installing any apps....BUT I am not willing to invest that amount of time when I have viable workarounds. I agree that this is almost certainly a Google software issue in some core app or service and I'm hoping that we will see a resolution shortly...(maybe in March Security patches? - but I'm not holding out hope as I haven't seen that much widespread concern about this issue elsewhere.)
sb1893 said:
And all this time, I thought my problem was only on the delay in placing calls. I just tested and confirmed that I am also having the same issue of being unable to answer calls. I also verified that the workaround you describe above works perfectly for me for answering calls. Also - I appreciate the suggestion to restore to fully factory reset, wiping data, and test prior to installing any apps....BUT I am not willing to invest that amount of time when I have viable workarounds. I agree that this is almost certainly a Google software issue in some core app or service and I'm hoping that we will see a resolution shortly...(maybe in March Security patches? - but I'm not holding out hope as I haven't seen that much widespread concern about this issue elsewhere.)
Click to expand...
Click to collapse
Glad the workaround helps you too. My emphasis CAPS in my last post was clearly misleading, I was actually suggesting NOT to reinstall/factory reset because I don't believe that solves the problem long term and its a huge ask for a customer (when really Google should be solving this problem for us).
Based on this little workaround its clearly a software problem that Google needs to address, I've raised the issues on many threads in their product forums ... hope it gets to the right people ASAP because I believe lots of Pixel users are running into the problem (both Pixel 2 and 1st gen, another indication its NOT a HW problem).
Keep the workarounds coming folks!
My Pixel 6 Pro has a similar problem ever since the Mar 5 update has been installed. Since then, every phone call I made comes with the non-stop notification tone literally every second. For now, I managed to get around it by enabling the "DND Mode", but it isn't a long-term solution.
Is there a way I can re-apply the same update? or flashing a new one would help?
To be clear, you're saying that you keep getting the notification tone even after answering the call? If so, is it the same as your ringtone?
Is your bootloader unlockable? If so, Official Google Android Flash Tool (OEM Unlocking needs to be toggled on - you may not have to manually unlock the bootloader - the "site" will do that on its own).
It wouldn't surprise me if that doesn't fix the issue, however. Have you tried rebooting? Maybe clear the cache and app data for the Phone app (but then you'd have to re-customize the settings for the phone app to your preferences).
I'm not on the March update, but I also don't receive many phone calls anyway.
that notification tone, during normal time, represents incoming message. It is very short, unlike a ringtone..
Tried rebooting and clearing cache and app data of the Phone app. In fact, that notification could likely come from anything like WhatsApp, Messenger, Twitter...
I noticed that the repeating tones would not happen if the phone is on silent mode. So for now this is my workaround.
Very interesting, and strange. There have been settings in some OEM's phone apps you could enable to get notification tones at regular paces - usually once a minute - while on a phone call, but the issue on yours is only similar since it's constant / every second.
I stick with my recommendation of clearing the app cache and data for the Phone app. I also assume you're using the stock Phone app that Google provides.
In my previous phone (OnePlus 6T), the very same tone happens once in a while, but only at the moment an incoming message arrives. Pretty sure I am not getting a new message every second this time around, and I think it was triggered by apps other than the Phone app. I just noticed that the same symptom showed up when I tried to play video clips from certain apps as well.
And yes, I am using the stock Phone app.
Sounds like a factory reset and only selectively installing and configuring apps, or trying to figure out which app is causing the issue.
If you factory reset, I would first not even restore any apps at all, so you can verify if you have the same problem without any third-party apps installed at first. I would suspect you won't have issues then. And then when you install apps, do it in groups of your most important ones first, maybe at the most 10 at a time, then re-verify each time if you have the same issue or not, then the next batch of app installs. It could be a particular setting in a app as well, so it's possibly merely installing an app might not be enough, so each group of apps you install, make sure and configure them as well.
If you don't factory reset, go the opposite way, uninstall your least important third-party apps and see if the issue disappears. Keep track of which apps you're uninstalling in each group. Keep doing this in reasonably sized groups of apps until you narrow down when the problem stops happening.
Once you find which group of apps being uninstalled keeps the issue from happening, you can reinstall in even smaller batches, among the ones you most recently uninstalled, and eventually find the one causing the issue. In some ways I think it's easier to go the other way around, though, start with a factory reset.
Found the culprit!
Kind of silly: I have installed this app "Internet Speed Meter Lite" when I first started using my P6P, which is for me to monitor my real-time network usage (courtesy of that endless WhatsApp - Google Drive restoring process....). It basically refreshes itself every second and this morning I tried temporarily disabling it, the problem goes away even when the phone is not set to silent mode.
Glad I didn't have to come to the point of factory resetting the device, as I really don't want to go through the WhatsApp restoring process.
Thanks for all the input, much appreciated.