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My Dash recently got wet (it was my 21st birthday), and now I have some (major) issues.
For a while it wouldn't turn on, at all. Then, after taking everything out (battery and sim card) and letting it sit for a few days, then recharging the batteries, my Dash turns on as soon as I put the battery in (rather than waiting for me to push the on/off button).
Then all my alarms from the past 2 weeks start to go off. As soon as I push ANY button, the Dash shuts down. End of story.
Is my beloved Dash completely FUBAR?
Thanks in advance,
David
Magic 8 Ball says: Signs point to yes
My opinion.
Remove the battery from it for 3 days.
Open it up (the phone)
Air dry the whole phone for the same amount of days.
proceed to assemble the phone back, insert the battery back.
Clear Storage command and hopefully it will set everything back to normal.
Cross your fingers.
Most likely its dead if that is happening. Probably fried some of the circuits on the board. If it is still under warrenty, you can try calling customer service and just tell them it stopped working. Don't offer up any information as to the cause.. This worked when i broke my screen.
"Customer service? Yes. My screen no longer works... Ok, we will replace it"
However, you may get dinged with a replacement fee of $100 (t-mobile) if they find that it was not the fault of the actual hardware. However, this is usually far cheaper then buying the phone again.
Interesting tho, my dash survived being fully emursed in a bucket of water. Never turned off, and still have never had any further issues. I still laff at it, i wish I coulda seen my face as I watched it sink to the bottom.
I would just call customer service and see what they say from there.
If you tell customer service what actually happened, you will have to buy a new phone. That is something I know they won't cover. Be vague and unsure of why its doing what it is doing and most likely you will be taken care of.
Thanks guys. I'll let you know how this goes (crossing fingers... but not expecting much)
Looks like my Galaxy 2 has some kind of battery issue. It could just be the battery, but I think something is screwed up internally. Anyway, has anyone gotten a brand new phone out of Sprint?
I want to take it in, but there's NO WAY I'm accepting a refurb...
Any tips on getting a new one?
If the issue is related to the battery taking a long time to charge, then that's just a Samsung phone thing. Their phones usually charge slowly.
And what's wrong with a Refurb phone? It's a broken phone that was fixed back like new, but it's still the same phone that was used, so you can't sell it as new.
It's like if a car get's in a wreck, but then you replace every single part in the car and make it like it was when it first was bought. You can't sell it as new, because it's not, so it's refurb.
Unless you just had a bad experience with something refurb, then I don't see why not to get one. I know this is off topic, but my first GameCube lasted 2 years, a refurb that I was able to get as a replacement is still running perfectly, and I got the refurb in 2005.
Nah, the battery issue isn't that simple.
It won't even charge when the phone is turned on; I have to keep the phone off to charge it. If its on, it charges ridiculously slow, and on top of that, sometimes the battery overheats and it stops charging altogether.
I don't like refurbs plain and simple.
well its a 50/50 if u will get referb or new. the past 3 phones i have gotten were new due to the manufacture date on the back stated what day. but then again that was a evo shift. i am still waiting to get this phone (this week). either way if its referb, the onlything they keep in the phone is the motherboard, everything else is replaced, but u keep ur old bat. the motherboards with the processors are the expensive part. so you are getting a brand new phone with the same motherboard. if the issue persists then bring the phone back in, simple 1 2 and 3.
Edit: ALSO with most sprint repair stores you go to can fix it on the spot with brand new parts.
saj1jr said:
Looks like my Galaxy 2 has some kind of battery issue. It could just be the battery, but I think something is screwed up internally. Anyway, has anyone gotten a brand new phone out of Sprint?
I want to take it in, but there's NO WAY I'm accepting a refurb...
Any tips on getting a new one?
Click to expand...
Click to collapse
Good luck. Let me know how it went.
Sent From My Evo Killer!!!
I'll probably take it in tomorrow.
I just had it charging with the phone turned on, and I got the warning saying the battery temp is too high and it's going to stop charging. It ended up charging about 7% over the course of 2 hours plugged in, and at some point it overheated.
What a pain the ass. I hate dealing with this crap, especially with something I spent over $400 on.
saj1jr said:
I'll probably take it in tomorrow.
I just had it charging with the phone turned on, and I got the warning saying the battery temp is too high and it's going to stop charging. It ended up charging about 7% over the course of 2 hours plugged in, and at some point it overheated.
What a pain the ass. I hate dealing with this crap, especially with something I spent over $400 on.
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sooner the better, its def a hardware issue, or battery which if its battery they make you pay for a new battery since its not under warranty.....
What do you mean it's not under warranty? Anyway, I took it in today, they said it looks like the battery so they had to order me one. Free of charge..
Hello, i had to jump in the pool because my son was struggling in the water. Forgot my phone was in my pocket.
I tried it out by taking the battery cover off, leaving it in rice for a day and a half, etc. I thought it was totally fine, because it powered up Monday around 7am, and it was fine. Well, it went through some boot loop stuff, but then I went to CWM recovery, reset phone from there, and it was good.
Then, around 4:30pm, after I had it plugged in charging for about 40 min, don't know if that's significant because I had charged it earlier the same day w/o problems.
Anyways, around 4:30pm, I went to silence my phone, and it just shut off. And wouldn't restart. Battery Pulls, nothing. Won't even charge.
AGH! what should I do?
I don't want to pay the $100 deductible through Verizon, especially since I am getting the gsIII next week. However, I wanted to keep this phone around, use it occasionally, let my kids game on it, etc.
Should I try opening it up? Like, get those fancy screw drivers and remove screws and open it up? What could have happened? is this repairable? I am wondering if there was water that hadn't quite disappeared in the phone, and it shorted out (insert technical term here) or something.
it's sitting in rice now...
Okay, let me know, thanks, guys!
funkpod said:
Hello, i had to jump in the pool because my son was struggling in the water. Forgot my phone was in my pocket.
I tried it out by taking the battery cover off, leaving it in rice for a day and a half, etc. I thought it was totally fine, because it powered up Monday around 7am, and it was fine. Well, it went through some boot loop stuff, but then I went to CWM recovery, reset phone from there, and it was good.
Then, around 4:30pm, after I had it plugged in charging for about 40 min, don't know if that's significant because I had charged it earlier the same day w/o problems.
Anyways, around 4:30pm, I went to silence my phone, and it just shut off. And wouldn't restart. Battery Pulls, nothing. Won't even charge.
AGH! what should I do?
I don't want to pay the $100 deductible through Verizon, especially since I am getting the gsIII next week. However, I wanted to keep this phone around, use it occasionally, let my kids game on it, etc.
Should I try opening it up? Like, get those fancy screw drivers and remove screws and open it up? What could have happened? is this repairable? I am wondering if there was water that hadn't quite disappeared in the phone, and it shorted out (insert technical term here) or something.
it's sitting in rice now...
Okay, let me know, thanks, guys!
Click to expand...
Click to collapse
Well first question is.
Is your contract nearly up and would be be planning to get a new phone???
I think personally, u should go on eBay and just buy another Android Phone.(Nexus, Another Dinc, Etc)
Or just get the Dinc 4G LTE.
Trust me it's not worth fixing a water damaged device. The problem always returns in the future.
You may have damaged it, by turning it on and also charging it, while there was still water inside. You should have let it sit in rice for at least 3 days, preferably 5, before even attempting to turn it back on. But that is the past, and you can't go back (now you know for the future).
It might be worth trying to take it as apart as you can (maybe opening it if you can easily do it, if not just battery and cover) and puting it back in rice for a few days and then trying again. If something was damaged, it probably would be impossible or not worth it to repair.
You have to decide if you wanna pay the $100 to replace. $100 for a new, working phone is not that expensive. That way you got something to play the occasional game on, let your kids play with it, use it as an mp3 player or whatever, and even have a backup phone. If I were you I would replace it for the $100 (if i had the $100 to spare!) because it's always good to have a backup phone.
yes, in hindsight, i should have waited some more.
ugh. yeah, $100 in the end is not too too much... but i just spend $250 on the galaxy s III, but i don't know if spending $100 on my old phone is worth it.
i figure that it's kaput anyways, so there's no harm in removing the "void" sticker, right?
funkpod said:
yes, in hindsight, i should have waited some more.
ugh. yeah, $100 in the end is not too too much... but i just spend $250 on the galaxy s III, but i don't know if spending $100 on my old phone is worth it.
i figure that it's kaput anyways, so there's no harm in removing the "void" sticker, right?
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heh well warranty doesnt cover water damages right? as long as the water indicators are changed, probably fine doing it
It could be a bad battery
joeyz400 said:
It could be a bad battery
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thats what i was thinking
Shano56 said:
thats what i was thinking
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Click to collapse
i wish, but i have tried several batteries, and none work. also, it won't even turn the indicator light on when plugged in.
thanks for the recommendation, i held off from opening it and just have let it sit in rice the past few days. i guess i'll try it out today, but i don't have much hope in it working. we'll see, though!~ there's a phone fix it store that has a machine that uses a liquid that removes most of the corrosion. only thing is that it's $100 to fix, if it doesn't work, it's like $50 for labor. and my deductible is $100.
maybe if it doesn't work... i can try and remove the corrosion by myself?
this may be a stupid question... but i know that wd-40 removes rust. bad idea to try and use small amounts on the corroded parts, if i can find them?
funkpod said:
i wish, but i have tried several batteries, and none work. also, it won't even turn the indicator light on when plugged in.
thanks for the recommendation, i held off from opening it and just have let it sit in rice the past few days. i guess i'll try it out today, but i don't have much hope in it working. we'll see, though!~ there's a phone fix it store that has a machine that uses a liquid that removes most of the corrosion. only thing is that it's $100 to fix, if it doesn't work, it's like $50 for labor. and my deductible is $100.
maybe if it doesn't work... i can try and remove the corrosion by myself?
this may be a stupid question... but i know that wd-40 removes rust. bad idea to try and use small amounts on the corroded parts, if i can find them?
Click to expand...
Click to collapse
hmm dude i wouldn't expect to find much corrosion in there it's not like it's been waterlogged for weeks. What's more likely is some chip or circuit fried, which would either be unfixable or hard to replace.
So... It's just that. This phone is fried, quite literally. I was fixing up a rental apartment and plugged my phone in and then turned it on. I walked away after the Samsung logo popped up. I went to go lay/cut some self adhesive tile and came back after a half an hour or more. The phone was screen-up on a cardboard incandescent light bulb box. I had one of these batteries in the phone. I've been swapping them out for about a month and a half with no problem at all. When I came back to the phone to check the time (it's pretty much my watch LOL) I pressed the power button to wake it without picking it up. Nothing. Then I held the button it thinking it might have just randomly shut itself off. Again, nothing. I picked it up and pretty much instantly dropped it. The back cover must have been over 170 degrees. I ripped the battery out about as fast as any of you would or could. Long story made a little shorter, it is dead. Super dead. I can only imagine that there were little pools of solder and glue on the logic board. What should be my current course of action? I left the job late and couldn't find a Sprint store. The stores in my area are complete ****. Should I go ahead and bug the crap out of those stores, should I call Sprint for hours until I get someone who is willing to help me, or should I open up the phone and look at the innards? I have never opened up an Epic before. I'm just mad about this situation in general. It seems the SD card and its data is intact, which is good because pretty much my life is on there. Advice? Would I need to pay the TEP deductible for this retardation? It's not water, it's not in pieces, it's not lost, and it's not stolen. If anything my aggravation should BE the deductible. If this isn't covered by insurance then I'm going to raise hell anyway.
Just take it to a Sprint store and see what they say..batteries go bad so they may just get you a replacement phone.
Sent from my PantechP4100 using xda premium
Yep what kenny said, if its obvious to them the battery caused all the damage they will most likely replace it... but don't take it apart.... sprint won't have to do anything with it if you do....
Okay, thanks guys. I'll probably get there within the week. I hope I get another Epic, these forums are like my home.
So I have the Pixel XL 128 GB. Had it for two and a half years. The battery is crap. It was typically dying when the percentage got down to the 30s. Now once it gets below 50 percent, all bets are off. At first I thought it was a calibration issue. So I rooted it, in hope I could calibrate using apps. Then I learned that the calibration apps don't really do anything. So I installed AccuBattery, which estimates my battery is only working at 40 percent efficiency. Time for a new battery.
But that's not all. The phone speaker doesn't always work. Restarting would bring it back, for a little while. The headphone connection would drop out. Restarting would help, for a little while. Would also freeze randomly, especially when charging. So I wiped the phone completely, and the freezes, speaker, and headphone problems went away. For a few weeks. Now they are back. Calls are a crapshoot. Restarting helps. My audio or video files won't play. Restarting helps. My phone won't recognize when headphones are plugged in. Restarting WON'T help. And still the random freezes, especially when charging.
My belief is that a defective battery is the main culprit, and replacing the battery will fix all those problems. As it's extremely easy to crack the LCD screen when removing the cover, I'd rather pay to have the battery replaced. Found a place nearby that is a Google certified repair shop. $80 to replace the battery. Even if they crack the screen, they'll replace it at no cost. So I've thought this is the way to go.
But my wife is worried the problem is more than the battery, and replacing the battery will give me a messed up phone with a new battery. We have the Total Mobile Protection, and I wonder if it would be better to just pay the replacement deductible of $149.
Any suggestions? Anyone have a phone replaced through Asurion (Verizon's insurance provider)? What was the experience like? What quality was the replacement phone? Would it be the exact same model?
Thanks in advance to anyone who tried to help me out.
My Pixel XL died late last month and I had a warranty plan with SquareTrade. After I paid the 100.00 deductible, and sent the phone to them for evaluation, they informed me that it would cost more to repair the phone than it was worth, so they refunded me the price I paid for the phone less the deductible. I purchased a new 128 GB Pixel XL on Amazon and a two year warranty from Assurion last week for around 300.00 and change and pocketed the remainder of my refund. I do not need the latest and greatest new phone these days, since I am retired, and do not want to take on any unnecessary debt.
I never get extended warranty coverage from a cellular company because they are a ripoff. You pay for the coverage every month included in your bill and you still have to pay a pretty steep deductible. I would check to see what your 149.00 deductible will get you. Read the fine print on the policy document carefully. I have purchased warranties from Assurion in the past and they were always fair and easy to deal with.
Good luck to you .