[Q][Wifi-Calling] Broken Abroad - T-Mobile Samsung Galaxy S II SGH-T989

Has anyone successfully made a wifi call from abroad into the US?
Has anyone gotten the reg09:missing 911 Emergency location information even though all the information is correct on ur tmo account under customer profile?
Errors out of country, but works fine in US.
I've contacted tmo several times noone can help.
Sooooo if this is truely a bug on there end that they have no explanation for, and we are not receiving the services we expected when buying this phone....isn't this grounds for an exchange of handsets?
Yours thoughts on all of this...
Sent from my SGH-T989 using xda app-developers app

bzlik88 said:
Has anyone successfully made a wifi call from abroad into the US?
Has anyone gotten the reg09:missing 911 Emergency location information even though all the information is correct on ur tmo account under customer profile?
Errors out of country, but works fine in US.
I've contacted tmo several times noone can help.
Sooooo if this is truely a bug on there end that they have no explanation for, and we are not receiving the services we expected when buying this phone....isn't this grounds for an exchange of handsets?
Yours thoughts on all of this...
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
Wifi Calling is considered a FREE FEATURE of certain phones. That feature is subject to technological restrictions which, at their discretion, T-Mobile may or may not make accommodation for. If the lack of wifi calling does not impede other features of the phone, including making calls on a standard network while abroad, then you have no grounds for your complaint. T-Mobile already makes it pretty easy to use your device while out of the country by allowing you to request and receive your carrier unlock code with a simple call to customer service. You can then use a different sim card and continue to make standard network calls.

My wife has called me from the Philippines a couple of times over the last week on her sg2 over WiFi. The trick is you need a pretty good bandwidth connection which, depending where you are, may be hard to find.
Sent from my SGH-T989 using xda app-developers app

I've used in several different countries both with my old Nexus One and the new GS2. Other than good wifi connection, make sure your tmobile SIM card is registered on the network first. It won't work if you have a different SIM card in there or your phone is on airplane mode or something.

Related

Traveling outside the country...

So I'm off to Costa Rica for spring break and I was wonder what would be the best thing to do with my phone. I want to take it with me but I also don't want to get international charges. From what I know, I'm fairly certain there is no possible way to get the E4GT on an international plan for "free".
I was considering calling Sprint to have them deactivate my phone for that time but if there's a way to spare the trouble of deactivating and reactivating I'd love to hear it.
I had an idea that it could be possible to develop a modem that completely disabled all signals other than GPS wifi and Bluetooth.
What is my best option? Just looking for a surefire way to avoid international charges, preferably without calling Sprint.
Thanks in advance everyone!
Sent from my SPH-D710 using XDA App
Airplane mode
Sent from my SPH-D710 using XDA App
Majin101 said:
Airplane mode
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
And if that accidentally gets turned off?
Sent from my SPH-D710 using XDA App
It's entirely possible there is not a cdma carrier in Costa Rica , so you may not get coverage anyways you can always go into settings and turn off international roaming also
Sent from my SPH-D710 using xda premium
If by some little chance you do get some kind of service there, wouldn't just turning off 3G data and not making phone calls be the same thing...?
Epic 4G Touch perfected by Calk!
You could just esn swap and old phone you have laying around, if it is a feature phone you can even save by removing the premium data option.
Btw if you are driving around CR the best maps are made by a local company for garmin gps units, both mobile and standalone. Don't expect something like google maps to be useful
navsatcr.com
These guys provide the maps for the gps units you get from the car rental companies in CR.
if you think you will be near a wi fi connection, install GrooveIp on the phone and use that to make free phone calls; it should work there as well, since the calls go through the internet,,
I don't plan on using my phone for calls, just wifi, games, and probably flashing roms lol. Gotta get my fix some how!
Anyway, turning off international roam should work, thanks everyone!
Sent from my SPH-D710 using XDA App
I don't mean to hijack this thread but I was just going to make a question about this very same topic myself until I found this in search.
Going to Bermuda later this year, but wanted to take my E4GT with me just for music/alarms. There are some places that offer free wifi around Bermuda I read, so I was hoping to use it while I'm there.
I called up Sprint & they gave me an International rate (expensive, $1.96 a minute!), that would be safe then to assume, that there would be no Sprint signal down there and if I unchecked everything in the Roaming section under "Wireless and Networks," I should be good?
I don't want to act like a worried nellie but just want to keep my chances of coming home to a "surprise" from Sprint at a minimum as it's the first time I'll be going abroad with a smartphone.
Also, are there any other alternatives to Groove IP that are free?
ETA: Just downloaded Groove IP Lite, any one ever tried it?
Thanks.
Just got back from Costa Rica and I kept airplane mode on the whole time. No surprises yet so I believe that Airplane mode worked. On top of the fact that I don't believe they have any radios out there that Sprint phones are even capable of roaming on. Ill report back if anything changes!
Sent from my SPH-D710 using XDA
Just sharin' my experiences - I've taken Sprint devices to Europe (which only work in Wi-Fi only) but I'll focus mainly on my trips to Japan as CDMA does work there. When I get there I usually turn the airplane mode on and wi-fi on (it will allow this if you didn't know.) When I know I need to make calls I turn data off and sync off just to be safe. Haven't had any surprise roaming charges yet in several years and often is cheaper than renting a phone - if you don't use it much.
This worked so good that I even had visitors from Japan use the same process and use wi-fi only. They were glad they did... especially now that we all use apps like Skype and Heytell.
wase4711 said:
if you think you will be near a wi fi connection, install GrooveIp on the phone and use that to make free phone calls; it should work there as well, since the calls go through the internet,,
Click to expand...
Click to collapse
+1
Groove Ip works great for me.
Sent from my SPH-D710 using XDA
lol once i temporarily deactivated my phone and was able to use groove ip with my google voice and make calls thru wifi while my phone was deactivated and i still used my sprint number
Can't you tell Sprint to put your phone on a type of hold? My mom does something like that to discipline the younger bro
Sent from my SPH-D710 using xda premium
radrian92 said:
Can't you tell Sprint to put your phone on a type of hold? My mom does something like that to discipline the younger bro
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
You can do that and still use google voice with your sprint number so if your bro gets disciplined and has a google voice he can keep on texting like it was never on hold he just has to be on a computer all the time or on wifi
FYI, my wife just went to El Salvador... I just hopped on Ebay and bought her a cheap ($20) GSM phone and she bought a $10 prepaid SIM when she got there from Claro. I didn't want her to take her E4GT there since it'd be so expensive to replace if she got 'jacked.
Alex1123 said:
You can do that and still use google voice with your sprint number so if your bro gets disciplined and has a google voice he can keep on texting like it was never on hold he just has to be on a computer all the time or on wifi
Click to expand...
Click to collapse
+1
Sent from my SPH-D710 using xda premium

[Q] lost phone, can carrier help?

i was wandering if i lost my s3, and the person that uses his own sim card. Can wind or any service provider see who put their sim card in and activated the s3?
Cyberianrazr said:
i was wandering if i lost my s3, and the person that uses his own sim card. Can wind or any service provider see who put their sim card in and activated the s3?
Click to expand...
Click to collapse
Don't know, but, if the person has not deleted your account from the phone you could send an email to yourself and either offer a reward for the return and tell him you are about to lock it and make it unusable.
You can also play store on your computer and install Wheres My Droid and hope he puts your sim back in for a few minutes!
Then on someone other mobile phone send your phone a txt of
WMD GPS
it will send back the location
See the website for other comands you can send to it.
Can't hurt to try and hope he puts the sim back in.
Definitely install it on your phone if you get it back, or your next phone.
It can send you the new number if they change the sim!
Good luck! Hope it works out!
jangst123 said:
Don't know, but, if the person has not deleted your account from the phone you could send an email to yourself and either offer a reward for the return and tell him you are about to lock it and make it unusable.
You can also play store on your computer and install Wheres My Droid and hope he puts your sim back in for a few minutes!
Then on someone other mobile phone send your phone a txt of
WMD GPS
it will send back the location
See the website for other comands you can send to it.
Can't hurt to try and hope he puts the sim back in.
Definitely install it on your phone if you get it back, or your next phone.
It can send you the new number if they change the sim!
Good luck! Hope it works out!
Click to expand...
Click to collapse
Pretty sure the person has restore the phone and put in his own sim. Can carrier track the phone and who is using it now?
Sent from my SGH-T999 using xda premium
I'm 99.9% sure the answer us no.
They will mark it as stolen in the system.
Your only hope is stated above.
Sent from my SGH-T999 using xda premium
Yes they can but they won't. Have you tried android lost app ? It allows you to find your phone even if you never installed the app before it allows you install the app using your gmail account to your phone and send info to your phone using the web or a different phone.
Anyways go and take a look on androidlost.com for more info.
Good luck
Sent from my SGH-T999 using xda premium
I lost it for 4 week now. They probably already restore it along time ago and start to use it with their own sim card. Can the android lost app still work?
Sent from my SGH-T999 using xda premium
No, it will not work if your account is no longer on the phone.
I would suggest you call your carrier and ask if they can locate the phone by IMEI + GPS/etc - that's about your only hope (and I don't know if they'd do it, or if they'd block the IMEI, or if they'll only do that if you have insurance, et cetera). Also, 4 weeks is getting a bit late, unfortunately.
Cyberianrazr said:
i was wandering if i lost my s3, and the person that uses his own sim card. Can wind or any service provider see who put their sim card in and activated the s3?
Click to expand...
Click to collapse
No carriers can help you. If you have insurance then claim it. They will block it since it's stolen.
It happened to me but I didnt get stolen but more of a scam.
Sent from my SGH-T999 using Tapatalk 2
That must suck. Its too late imo. But good luck anyways
Sent from my Galaxy S3 using neighbors wifi
Yeah I'm pretty sure they can track it but they just can't give you an address then if something bad happens you sue them lol. Crimes may happen over a phone phone companies won't get involved in that. Also really they don't mind that you have to get another phone meaning most likely paying them.
Sent from my SGH-T999 using xda app-developers app
daxecutioner24 said:
Yeah I'm pretty sure they can track it but they just can't give you an address then if something bad happens you sue them lol. Crimes may happen over a phone phone companies won't get involved in that. Also really they don't mind that you have to get another phone meaning most likely paying them.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Agree. When my wife lost her phone I asked carrier about this, and their answer was a straight "Sorry, we can't do that". I wish there's an app out there that tied the IMEI to a GPS tracker that's made available for consumer use, though that in itself can probably cause a different issue altogether.
munchee said:
Agree. When my wife lost her phone I asked carrier about this, and their answer was a straight "Sorry, we can't do that". I wish there's an app out there that tied the IMEI to a GPS tracker that's made available for consumer use, though that in itself can probably cause a different issue altogether.
Click to expand...
Click to collapse
There was a recent story that came out where this guy and his friend from his computer tracked the guy who stole his iphone 5. Started beating him up lol, then the guy who stole it got arrested I believe. Now that's justice!
Sent from my SGH-T999 using xda app-developers app

note not recognized on network

Hey guys
Im in a bit of a pickle, I have been running the tmobile note 2 on simple mobile since it came out with no problems at all. After I did the update for the multiple window, the device does not connect to the simple/tmobile network. The device is unlocked and running all stock. I have tried almost everything, my sim card does work on other phones and other networks sims work on the note perfectly, I have done a factory reset, I even sent the phone to Samsung with no luck they say that everything was ok during their testing, but its not. I read somewhere that turning on and off the airplane mode for a while until it locked in with the network but nothing. I do have the correct apn settings, but still says that I cant connect to the network "not authorized"
Any ideas?
I would contact simple mobile or goto tmobile store and explain the situation. Maybe they will swap the sim card
asidrave said:
I would contact simple mobile or goto tmobile store and explain the situation. Maybe they will swap the sim card
Click to expand...
Click to collapse
i tried different sim cards from simple with no luck
do you think flahing the stock 4.1 of the note woul solve this?
Where did you get the phone? It sounds like it could possibly be imei blocked. Call t-mobile, tell them you want to check to see if the imei is blocked, give them the imei from the settings menu. If it's blocked and you didn't buy the phone brand new, you might be screwed.
If it's not blocked, try other suggestions from this thread. Gl man
If he's on simple mobile most likely he bought it from CL and got boned.
Sent from my SGH-T889 using xda premium
Nope, I got it on eBay as soon as it came out.
Sorry lol thank you by accident lol. My response is simple call ask tmobile why your not getting connection if that doesnt explain it then you have no choice to say your phone is a defect. If you hsve insurance make a claim. Or try use the same sim on another note 2 phone.
Sent from my SGH-T889 using xda app-developers app
Can you swap in someone else's (working) sim that is tmo/simple? If that does not work, that might point toward the imei blocked theory.
sent from my phabulous phablet using xda premium
The easiest way to test the imei theory is to call TMobile and tell them you have a phone you want to make sure is not imei blocked. Might take a couple calls to get a rep that knows what you're talking about. Try to get to technical support if you can.
Getting a TMobile phone from anywhere other than a TMobile store is now a crap shoot with their imei blocking policies. I understand the theory of why they do it, but it sure seems like there could be a better solution. At the very least, one should be able to pay to have it unblocked.
Did you try going to Settings> More Settings> Mobile Networks> Network Operators> Avaliable Networks> Default Setup> Manual & Choose T-Mobile/Simple Mobile Network?
Sent from my SGH-T889 using xda premium
chiwire2000 said:
Nope, I got it on eBay as soon as it came out.
Click to expand...
Click to collapse
Imei blocked for sure. Someone bought it, threw it on eBay and then didn't pay their bills. That's what happens.
Sent from my Amaze 4G using xda premium

Note 8.0 LTE version

Would it possible to hack this device for phone calls?
Does it have the needed hardware/radio for traditional cellular calling (not voip or volte)?
A friend of mine told me that At&t will assign you a number with your SIM, would they try to roadblock you from using it to make calls?
Just wondering if anyone else is interested in attempting this.
mine is hk lte version and it supports phone call out of the box. So isn't at&t's?
Sent from my GT-I9300 using xda app-developers app
apollostees said:
Would it possible to hack this device for phone calls?
Does it have the needed hardware/radio for traditional cellular calling (not voip or volte)?
A friend of mine told me that At&t will assign you a number with your SIM, would they try to roadblock you from using it to make calls?
Just wondering if anyone else is interested in attempting this.
Click to expand...
Click to collapse
I keep asking the same questions, I know when Samsung announced the Note 8.0s they promised ATT customers a converged phone and Tablet, the "Phablet" as they so mwere marketing it, then I think when ATT and Samsung saw how much they were going to lose in revenue from people doing away with redundant "iDevices" they paniced and screwed over the customers and removed the dialer from the firmware.
jrmccracken said:
I keep asking the same questions, I know when Samsung announced the Note 8.0s they promised ATT customers a converged phone and Tablet, the "Phablet" as they so mwere marketing it, then I think when ATT and Samsung saw how much they were going to lose in revenue from people doing away with redundant "iDevices" they paniced and screwed over the customers and removed the dialer from the firmware.
Click to expand...
Click to collapse
I'm sure someone here could make it work as far as the device goes, but At&t holds the power in the end. Their model doesn't come with a phone plan, just a data plan. This is likely where it would fail.
could you edit your post title and specify the model number since there is multiple LTE version of the Note 8 please.
hi ,
i dont own one , yet , but my other galaxy devices i have google voice installed and then talkatone setup and it can make and recieve calls via google voice number , its voip but it works over data and wifi , so you can use your google voice number just like a normal cell number ,
check it out , i know its not the exact solution you were looking for but it does work , i cut my bill in half over 65$ taken off by lowering my minuets , forwarding all incoming calls to my google voice, and taking off text messages , you still need minuets though , the forwarding costs 1 min per call and someones ALWAYS gonna call your previous number until you get everything moved to GV

Your sim card does not allow a connection to this network

Hi guys, I am sorry if it was already posted here, I could not find similar topics or posts. I have a problem with the network. When I try to call someone it says 'not registered on network'
I have been using galaxy s3 tmobile since last year november. I bought it from a police officer, he gave me unlock codes from tmobile. I used the phone on tmobile for 6-7 months and than I switched to staright talk unlimited and have been using it till yesterday. Yesterday suddenly my phone/ data/ sms.... stopped working. I was using cm10.1.3 than I thought, it is related to kernel/radio or modem and flashed back to stock rom.
But I still have the same problem.
The signal bar is full. I went to apn setting and played with it little, but no results. I tried to connect to the network, it says ' sim card does not allow a connection to this network'. I chatted with tmobile agent: she said, it must work on any network other than tmobile. I put my sim card on iphone, it works, but when I insert any simcard on my phone, it gives same issue. I checked my imei on tmobiles network, the result is: imei blocked. Could anyone help me with it please. ???? :banghead:
Sent from my SGH-T999 using xda app-developers app
bek23 said:
Hi guys, I am sorry if it was already posted here, I could not find similar topics or posts. I have a problem with the network. When I try to call someone it says 'not registered on network'
I have been using galaxy s3 tmobile since last year november. I bought it from a police officer, he gave me unlock codes from tmobile. I used the phone on tmobile for 6-7 months and than I switched to staright talk unlimited and have been using it till yesterday. Yesterday suddenly my phone/ data/ sms.... stopped working. I was using cm10.1.3 than I thought, it is related to kernel/radio or modem and flashed back to stock rom.
But I still have the same problem.
The signal bar is full. I went to apn setting and played with it little, but no results. I tried to connect to the network, it says ' sim card does not allow a connection to this network'. I chatted with tmobile agent: she said, it must work on any network other than tmobile. I put my sim card on iphone, it works, but when I insert any simcard on my phone, it gives same issue. I checked my imei on tmobiles network, the result is: imei blocked. Could anyone help me with it please. ???? :banghead:
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
If the IMEI is blocked then the seller has reported the phone to be stolen. There's not much that can be done in that case to the phone. You can talk to the Seller if you want.
Doesn't sound like a police officer to me. Probably lied to you to make the sale. Either he reported it lost/stolen like Perseus said, or he never fully paid it off and stopped making payments. Either way, the device is now almost certainly considered to be stolen property. You can unlock it and sell overseas, but otherwise you are pretty much screwed I am sorry to say.
You need to call T-Mobile to find out why it's been blacklisted. If it's been reported stolen, or was never fully paid for try to contact the seller and ask about it. If you can't get in touch with him you may want to consider filing a police report.
Only other possibility, but highly unlikely, is if some a$$ cloned their device using your imei (either randomly entered or obtained some other way). In this very unlikely scenario it wouldn't be the sellers fault, unless he gave the IMEI to someone to use or used it himself.
It's much more likely the seller did this to you since this, unfortunately, happens all the time.
Like stated previously, there isn't much you can do if you can't resolve things with the seller.
Sorry to hear about your misfortune.. good luck though.
Sent from my SGH-T999N using Tapatalk
Thank you for the replies, I have called tmobile, they say it's not fully paid off or the customer has stopped the services at all, at the time of purchase I was 100% sure he was police officer, he showed his badge and all the stuff in the car.
How can I unlock it? I might want to sell overseas.
Anyway, I was thinking about move to n5, but it is too early, coz n5 is not out yet
Sent from my SGH-T999 using xda app-developers app
In the general section is a SIM Unlock thread. Should be on the first page or two.
If he is actually a cop, I'd call him up and ask about it. If he only recently cut his service, it may have been unintentional that you got screwed as a result. Maybe he had forgot all about it. Considering how long it's been, he probably had it close to paid off, so maybe he'd be willing to pay off the balance to T-Mobile to have it unblocked. Or it might be worth it to you, depending on the amount owed, to pay it yourself if he can't or won't.
Granted, it would suck to have to, but if he only owes like $50, might be worth considering.
Sent from my SGH-T999N using Tapatalk
bek23 said:
Thank you for the replies, I have called tmobile, they say it's not fully paid off or the customer has stopped the services at all, at the time of purchase I was 100% sure he was police officer, he showed his badge and all the stuff in the car.
How can I unlock it? I might want to sell overseas.
Anyway, I was thinking about move to n5, but it is too early, coz n5 is not out yet
Click to expand...
Click to collapse
If its not paid for then t-mo will release it after you pay up. Nexus 5 is ways away. You will have to go without a phone.
Unlock, ask T-mo or use online services on ebay
Well it is pre unlocked, or should I unlock again?
Sent from my SGH-T999 using xda app-developers app
bek23 said:
Well it is pre unlocked, or should I unlock again?
Click to expand...
Click to collapse
No Need. If you know its unlocked then go ahead and sell Overseas.
Thank you very much who helped me with this issue, and of course the seller cut his services and even his number is not available anymore, no replies from email, but I am happy that nexus 5 is play store now, yeey
Sent from my SGH-T999 using xda app-developers app

Categories

Resources