fighting to get mobile data to work properly (at&t) - AT&T, Rogers, Bell, Telus Samsung Galaxy S III

I have a very difficult time getting lte to work properly on his phone. I have five full bars and the phone stutters and loads web pages at terribly slow speeds. This while my wife is browsing the web painlessly on her one x right next to me. I get fine speed tests, 20 mbps sometimes. it almost seems like it can't get proper DNS resolutions. I have tried both stock firmwares as well as the diet ics rom. I have used set DNS, using both opendns and Google. Its just random ****tiness all day long on lte.. one page loads the next just sits there.
I have two days before my thirty days is up, the lady at the att store told me to call 611 and have them run a test, seems like she was trying to get rid of me. Any one else have these problems so I can save my 35$?

While I've never had the problem on my S3, I have worked with a similar experience. On one of my customers Southern Linc Motorola Titanium 's, it was doing what you described. We dialed up customer support and they reset the IP address. Call AT&T and see if they can do that. That's the only suggestion I have.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

Related

Data problems - Please help

I have been having some major problems with my EVO regarding the data. If I use anything that is on the heavy side of bandwidth, like downloading a file from android marketplace, surfing the web, watching sprint tv, using the GPS, etc...the data will just time out for about 3 min at a time. For instance if I am downloading a 5mb app from android marketplace, it will maybe download a megabyte, then it will just stop downloading. If you look at the 3G symbol at the top, it will be white, but only the upstream indicator will be on. I can then open any other internet application on the phone, and nothing will work. It usually lasts for about 3 minutes at a time and happens fairly regularly. It will end up taking me 15-20 min to download a 5mb file from the marketplace. Same thing if I browse a bandwidth heavy site like digg.com. It will just time out after a while and it will just show the upstream indicator as solid and not do anything in any program.
This problem is not location dependent. I have this issue at my apartment, at work, at my friend's house, at the Sprint store...anywhere.
In chronological order, this is what I have done to troubleshoot/fix the problem:
First noticed problem
Turned off phone/Turned back on
Rooted and installed custom version of 2.1 w/ Sense
Removed battery (power cycle)
Talk to Sprint cust care. They sent signal over that reactivated the phone (2x)
Did factory reset on phone and formatted SD card
Swapped phone at Sprint store with new one
So even after swapping my EVO with a new EVO from the Sprint store and not fooling with the phone at all, I am still having the same exact issue.
I am absolutely at wit's end with this and I have no idea what to do at this point.
Any help would be greatly appreciated.
Does this happen over wifi too, or only 3g?
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This post brought to you by my EVO 4G, by XDA-Tapatalk, and by Swype.
Thats a good question. I dont have a wifi connection to try it on at home because I keep my wifi on 5ghz N. I will take it to a friend's house and try.
yeah good luck testing it with WIFI. I'd say my WIFI is about 10 times less reliable than 3G.
I have not been able to test with Wifi yet, but I just had one of my coworkers that has the same phone to replicate the issue on his phone. He is having the same exact problem.
We set our phones next to each other and downloaded Space Buster 3D Lite off the Android Marketplace. Mine crapped out about 2mb in and so did his. He wasnt able to surf or do anything else on his phone for a few minutes just like mine.
I'm wondering if this a network problem in our area or if there is a problem with the phone.
Also, I downloaded a continuous ping program and did 3,000 pings with no packet loss, so it seems to only happen with heavy data usage ie. saturating your bandwidth.
Either way, it makes me feel a lot better to see this problem happening with other people lol
dude... i was just about to post a thread on this. im tearing my hair out with this horrible horrible problem. tmobile was better and more consistent its ridiculous...
i'm having the exact same problems, and not only just this, but i'm sending and receiving texts hours and hours off... its just not instant. wheerever i am. and sometimes i'm sending a text and this data "blackout" happens. also when i'm receiving texts i can't send texts out at the same time.. the phone gives me sms errors and then the data timeouts for minutes.. i have to wait minutes to resend the texts or use data..
Well it turns out that my friend that got this phone too is having the same exact problem......
WTF is going on here? Can people test this on their phones? Just try downloading a large file (5mb+) off android marketplace 2-3 times and watch the download. See if it stops or says download paused. Then try surfing the web when this happens.
Including myself, thats 3/3 people that are having this problem that I know personally.
oRAirwolf said:
Well it turns out that my friend that got this phone too is having the same exact problem......
WTF is going on here? Can people test this on their phones? Just try downloading a large file (5mb+) off android marketplace 2-3 times and watch the download. See if it stops or says download paused. Then try surfing the web when this happens.
Including myself, thats 3/3 people that are having this problem that I know personally.
Click to expand...
Click to collapse
I have no issues downloading large files, maybe it is location based?
It appears the OTA update that was released today fixed the problem. I've been running Sprint TV for about 4 hours with no issues. Thank god...I was about to cancel my service over this.

Telus - Limited internet connection

Ok, I'm not sure what's going on or how to fix this. Yesterday, I couldn't connect to the market, it kept telling me it was a network error. I could still browse the internet no problem. Then I notice that Facebook wasn't updating, so it is a connection issue. It's weird that I could still browse the internet and Google+ would load my streams as well as upload photos that were taken. I decided to do a full wipe (data/cache/dalvik) and re-install Oxygen2.1.6.
The re-install went fine, but now I still cannot connect to the Market so my apps aren't re-installing. Any ideas what might fix this since a full wipe didn't help?
Nothing had changed between the connection working and it not working. The phone wasn't rebooted, nothing changed in my APN settings either. Connection bars are all green.
Everything works fine when I'm connected to wifi.
*Restoring a previous backup doesn't work either and whenever I try to re-flash 2.1.6 I get a bootloop. So confused.
Nobody knows?
Really don't want to flash the RUU and re-root/s-off again if I don't have to. Just seems weird to me that this was working one evening then suddenly not working the next day with no re-boot or anything different installed in between.
I'm not using a desire but rather a nexus s.. but I'm having the exact same issue. I've tried just about everything except unrooting to fix it.
Sent from my Nexus S using XDA Premium App
I'm going to try flashing a different radio when I get home but I can't really see that fixing it as it's been working with no issues since I first rooted it a while back.
I tried several radios with no success. Its so strange. Gmail, xda, browser work.. but no market, Facebook, or twitter widget updates from launcher pro. I'm so confused.
Sent from my Nexus S using XDA Premium App
Yea, all the same here. My YouTube app doesn't work either.
I've been experiencing the same problems. I've been researching and tinkering and I've found some interesting things out.
First off I am going to assume that you two are on the TELUS network, you never said but that is what I am on and I have heard no information about it occuring on other networks
I noticed it yesterday and initiated several re-flashes and radio updates, none of which helped. Today I went into TELUS and they told me that they have been having alot of people with the telus bravo encountering similar issues. So instead of frowning and walking out I decided to ask if I could speak to the technician.
According to him the issue is not a connection to the network, rather that either the phones radio or the network is dropping the connection partway through data transfer. Therefore you can get through the connection, DNS and handshake processes, but it will fail during the transfer of data, but at no specified time. So I could use Grasscities Tapatalk app because it was just transferring text and other light data, but downloading large amounts of data winds up failing, which is why you can’t get market to work. TELUS does not know if the issue is only affecting desires (looks like it’s wider than just that) or if it is happening on any other network. They are in the information gathering phase and still waiting on a reply from HTC’s technical team to see if it is a problem affecting the radios.
I’ve spent most of the last 48 hours trying to solve this problem with no luck. TELUS has assigned me top level case advisement so I will update this thread as I know more about the problem. In the meantime, and I know how much it sucks, you will have to stick with wifi (as will I T_T)
Yeah, I'm on Telus. That would explain why a friend with a Nexus S on Rogers had no problems at all. I sure hope Telus figures this out soon. For now, I'm subscribing to this thread and hoping you hear something back. I'll update if I notice my data connection has returned to normal. Thanks for the info!
Also on Telus. Thanks so much for the update. I was thinking it was something on their part and have been meaning to call them but I'm at work. Just kinda assumed it wasn't their fault since some data did work, but it's good to have an answer.
Now I just need to figure out why my phone keeps bootlooping on a fresh 2.1.6 Oxygen install.
No problem guys, I know how frazzled you feel; I’ve been the exact same way for the last 48 hours.
Though I must say I am surprised that the forums are not all aflutter with discussion about this. The way the technician at TELUS was talking it sounded like they were getting a lot of calls about this. But dear freaking god I hope they get this solved soon… and if not then they had better let me out of my contract.
glad to hear it's not just me.. this has been happening since I went and saw U2 at the Rogers Centre in Toronto Monday night.. Every time I tried to upload pics I was taking at the concert it would just pause on the upload, or fail out completely.. my signal was dropping to nothing there as well.. I thought, being at the "Rogers" centre, that perhaps they'd set up a Telus signal blocking station
But then the problems have continued through to today. Some stuff kinda works.. I can get FB and Twitter updates from my Colorize Widgets, but can't actually use the FB app. twitter.com works, but facebook.com doesn't. google works sometimes.. but most pages time out in the manner mentioned above.
Quite annoying.
That's weird. This has been happening since yesterday for me, but last night it had no problems Instant Uploading pictures to Google+.
Some functionality has returned for me. Market still won't load.. but Facebook half-loads and the twitter widget in launcherpro is loading again. They must be working on it. I hope they fix it all soon.
Sent from my Nexus S using XDA Premium App
Still all down on my end. Hope it gets resolved by tomorrow.
Sent from my HTC Desire using XDA App
All function has been restored for me. Hope you guys are good too.
Sent from my Nexus S using XDA Premium App
Everything is working here too now.
Sent from my HTC Desire using XDA App
Yeah, I just downloaded from the market and accessed facebook
Sent from my HTC Desire using XDA App

[Q] Evo 4G on Boost Mobile Stale Data Connection (Error 104)

My data works. I'm getting 3G speeds (approx 2 mbps). There are NO other errors on this phone except the random Error 104 and only sometimes Error 67. I've updated my PRL to the 11115 version. I can leave my phone on and not touch it, the data connection randomly kicks out, goes stale, the sending arrow is active, but nothing responds. I have to cycle my data connection off then back on, and that usually fixes it.
It does this A LOT. So much so, I put a Mobile Data on/off widget on my home screen. The internet works just great when it works, how can I get the connection from basically stalling out ALL the time?
If you've had this issue, or are having this issue, please respond.
The donor phone was a w385 (which is a 1x phone I know, but again, I'm getting 3G speeds, guaranteed - when it works right, I can stream HD Youtube videos with no problem at all). How can I get this connection to go up and STAY working??
I'm pulling my hair out over this one...
Mine is doing the exact same thing. Started this morning, has been perfect for the month or so I have had it on boost. Its been driving me crazy all day.
Mine's been doing it since I got it. I was primarily in a wifi area, now I'm strictly on 3G and I can't stand it. I'm so desperate for a fix, especially if it's something I'm doing wrong...
Out of curiosity... have you changed anything, like a kernel or ROM? If it's a kernel, what did you change it to? Trying to see if we have any similarities in our setup and work backwards from there...
I haven't changed anything at all. Im running stock rom with nothing but factory updates, have done nothing to this phone except root it before it was flashed. Just went to sleep with it working fine and woke up next morning to this. I haven't been getting the error code today as much but still having to turn data off then back on a lot. im about ready to throw this phone out the window and go sign a contact lol
I'm having the same problem. I just flashed my phone over to boost mobile a few days ago and I had a hard time getting 3g data to work. I was getting 1x data only. So I got the different passwords that I needed and 3g started working. But for some reason, after about 5 min or so, the data would just become stale and nothing would work (web pages, twitter, etc) even tho the data icon and arrows were still present. Its been happening ever since I flashed. I'm not sure what's causing it but if anyone has any ideas I would greatly appreciate a response.
Sent from my PC36100 using xda premium
It's your location. I moved from Haslet, TX down to Austin, TX, and I haven't had a single problem in Austin. Just to confirm, I went back up to Haslet, BOOM instantly started happening.
It's an error with the towers in particular locations. I confirmed it by calling up Sprint, and asking them to check in Haslet's zipcode for any issues, and they did confirm there are issues in that area.
I was sooooo ready to dropkick this phone. Sorry for the unfortunate news, but with Sprint's little network upgrade, it's causing these issues.
cwbeasley said:
It's your location. I moved from Haslet, TX down to Austin, TX, and I haven't had a single problem in Austin. Just to confirm, I went back up to Haslet, BOOM instantly started happening.
It's an error with the towers in particular locations. I confirmed it by calling up Sprint, and asking them to check in Haslet's zipcode for any issues, and they did confirm there are issues in that area.
I was sooooo ready to dropkick this phone. Sorry for the unfortunate news, but with Sprint's little network upgrade, it's causing these issues.
Click to expand...
Click to collapse
Thanks for the update man. I was about to go crazy!! Well hopefully they can get this issue worked out pretty soon here because this is getting ridiculous
Yeah I had to update this to let those with the issue know. I couldn't stand it!
Well I'm in Atlanta and mine quite giving error codes but internet is slow as hell right now. it does it at my house, job, our wherever I'm at. 40 miles away and still does it.
That's cause you're still in the same market.

Anyone else has this issue with texting??

I've been with the EVO 4g and the EVO 3D and now the SG3. at my job i've never had a problem sending a text until I got the SG3, using the orginal rom or custome rom, they are do the same. I will send a text and alot of times it doesn't go through and I have to keep sending until it goes through, every now and again while sending a text, all my text will disappear and it will tell me by text box is empty. I will then have to reboot to restore all of my text.
right now i'm running Sonic FreeGS3 0.7 with LF9.
If there's a thread about this that I might have missed, feel free to point me in that direction as well.
Thanks.
philly0128 said:
I've been with the EVO 4g and the EVO 3D and now the SG3. at my job i've never had a problem sending a text until I got the SG3, using the orginal rom or custome rom, they are do the same. I will send a text and alot of times it doesn't go through and I have to keep sending until it goes through, every now and again while sending a text, all my text will disappear and it will tell me by text box is empty. I will then have to reboot to restore all of my text.
right now i'm running Sonic FreeGS3 0.7 with LF9.
If there's a thread about this that I might have missed, feel free to point me in that direction as well.
Thanks.
Click to expand...
Click to collapse
What kind of signal coverage do you get at your work? Also have u been doing any data wipes with your rom flashing?
I don't have a fix for the stock app, but I can offer you an alternative -
Google Voice can replace the stock messaging app. It's main feature is that it sends texts over WiFi/data so you recieve/send texts faster, especially in an area with good WiFi but bad cell coverage like an office building.
Yes, having this issue today, signal keeps going in and out in Dallas Downtown area.
Glad I am not depending on my data connection right now.
before my signal was 4 sometimes 5 bars with the EVO's the SGS3 I will be lucky to get 2 bars, mostly 1 to sometimes 0 . even though I set at my same desk every day, Nothing has changed besides my phone.
yousefak I will try that again, I think I tried that back in the day.
I came from a nexus 4g and it did it every once in a while, but with the s3 its like ever other text, you can't even get a conversation going because that text errors out and you hit retry like 5 times for it to go through, signal is normal as usual.
This is the only complaint with the phone.
Weird, I haven't had any trouble with text messages so far with the stock app. I have a feeling that many of these issues might be related to the on-going Network Vision work, but it really depends on your area. It could be the phone, but I'm not convinced that it is.
Network Vision upgrades can cause this.
i've had this problem since last month, i'm pretty sure its a network thing, just gotten worst with the s3, co worker has iphone on sprint and it goes through instantly.
yousefak said:
I don't have a fix for the stock app, but I can offer you an alternative -
Google Voice can replace the stock messaging app. It's main feature is that it sends texts over WiFi/data so you recieve/send texts faster, especially in an area with good WiFi but bad cell coverage like an office building.
Click to expand...
Click to collapse
Does that still apply if you're not using the Google Voice app to send texts? I'm using GO SMS Pro, but have GVoice intregrated with my account. Didn't know if that was ever the case or not.
And in agreement with the others, very possibly a NV issue...I was going through this a few weeks back here in the burbs of Chicago.
I had this a few times where reception was poor. I typically exited the messaging app immediately after hitting send and this would cause it I think, and now I wait until it actually sends before exiting. Haven't had a dropped text since then.
I have the same problem alot with this phone. I have had it for two weeks now and more often than not text fails to send. I have full signal too. Tower is less than a 1000 feet behind my work. Don't really know why it does this but it get pretty bad sometimes. Very hab to keep texting back and forth sometimes. Sometimes the wife is like HELLLO! Where did you go lol.
Sent from my SPH-L710 using xda premium
yousefak said:
I don't have a fix for the stock app, but I can offer you an alternative -
Google Voice can replace the stock messaging app. It's main feature is that it sends texts over WiFi/data so you recieve/send texts faster, especially in an area with good WiFi but bad cell coverage like an office building.
Click to expand...
Click to collapse
This would be nice but you can't send mms on Google voice.
Just an update, i was texting at home last night and all my text went through instantly with no problems. I guess it really depends on where you are at and the sprint tower you are connected to.
dapretendr, same here, works when i'm not at my job, but even at home where 98% of the time it works, I do have about 1-2% where it makes me retry.
I expect it to get better once LTE is turned on here in philly, but I don't think we should have to rely on LTE to get text to work better. This is the 1 downside I've heard on different forums though about samsung, they make 1 of the best phone but the Radio for the signals lack.

[Q] Is wifi calling having problems??

Hi all, I don't know if it is my GS3 but wifi calling is not working rigth. It keeps disconnecting from time to time. Sometimes says its working and incoming calls are sent to voicemail without ringing, other times people say the phone didn't even ring and the call dropped. And sometimes the incoming calls came and the phone frezees when trying to answer it. And sometimes it just work fine...
The problem is that I had another GS3 which was working perfect but I cracked the screen and got another one (New), and this one started giving me those problems from the beggining. It was completely stock for a month after that I flashed a few ROMS and still had the problem. I tried searching online and found that other people are having the same issues and started complaining at the same time that I replaced my phome, so maybe its not the new phone?? And a tmobile problem?? I still have warranty on this one and can replace it again but first I would like to know if there are people that have the same problems or issues. Thanks in advance
Sent from my SGH-T999 using xda app-developers app
The last few days mine has dropped every few minutes, the service itself not a call because it's so sketchy I'm not even brave enough to attempt a call. I've tried everything I've found online and no improvement. Tmo really needs to work their s**t out.
Thank you I guess its not my phone then. Thanks!
Sent from my SGH-T999 using xda app-developers app
Same here!!!!!!!
Literally, in the last 5 minutes it's dropped and reconnected 3 or 4 times. I'm getting so frustrated with tmo. I wish they had email support because I really don't think I can keep my cool in real time.. it's just ridiculous.
It's been terrible since day one :/
can't anyone get to the bottom of the problem? i read somewhere that t-mobile decided to use a different platform for the wifi calls for some of the newer phones which includes the s3. i have no t-mobile coverage inside my house and depend on wifi calling. since i got my s3 my wifi calls drop repeatedly. it's completely unusable. we demand answers and a fix. i've found hundreds of users through google searches who've had this problem.
what's going on?
I noticed Skype 3.0 kept disappearing when WiFi calling would crash so I'm going back to 2.9 and pretending like it's gonna fix my problems. There's a HUGE thread in the GS forums over at tmo support this problem has been going on since our phones were released, and as far back as last year on other phones. They simply don't care enough to fix it.
---------- Post added at 02:32 PM ---------- Previous post was at 02:29 PM ----------
Guess not.. went to send a text and it dropped AGAIN. Came back in <30 seconds wtf!!!!!
I had it work once but it wouldn't log in again until I "forgot" the network and reconnected.
Sent from my SGH-T999 using xda app-developers app
It's "working" now but my texts don't send. Just spin and spin and spin.
Wifi calling
fireboypr said:
Hi all, I don't know if it is my GS3 but wifi calling is not working rigth. It keeps disconnecting from time to time. Sometimes says its working and incoming calls are sent to voicemail without ringing, other times people say the phone didn't even ring and the call dropped. And sometimes the incoming calls came and the phone frezees when trying to answer it. And sometimes it just work fine...
The problem is that I had another GS3 which was working perfect but I cracked the screen and got another one (New), and this one started giving me those problems from the beggining. It was completely stock for a month after that I flashed a few ROMS and still had the problem. I tried searching online and found that other people are having the same issues and started complaining at the same time that I replaced my phome, so maybe its not the new phone?? And a tmobile problem?? I still have warranty on this one and can replace it again but first I would like to know if there are people that have the same problems or issues. Thanks in advance
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
WIFI calling sucked for me even before I rooted it. The quality was horrible!
luv4greenleaves said:
WIFI calling sucked for me even before I rooted it. The quality was horrible!
Click to expand...
Click to collapse
Yeah I know, but at least for me it was reliable, I used to received all the phone calls, etc..
WiFi icon is blue try to send a text, spin spin spin, failed, WiFi calling gone, 30 seconds later it's back. I am so unbelievably frustrated and don't know what to do. I have 0 service at my house and I'm watching my battery drain FAST.
psykhotic said:
WiFi icon is blue try to send a text, spin spin spin, failed, WiFi calling gone, 30 seconds later it's back. I am so unbelievably frustrated and don't know what to do. I have 0 service at my house and I'm watching my battery drain FAST.
Click to expand...
Click to collapse
+100!!!
Sent from my SGH-T999 using xda app-developers app
Just spent the last hour trying to send a text..... WiFi on and off, restarted a few times. Tried WEP instead of WPA, set port forwarding on the router. This is CRAZY. It seems like the first two weeks (first month?) I had the phone it was ROCK SOLID but since then it's only gotten worse day by day. I can't believe this s**t. The person at the tmo store said you have to wait a year before a new customer can get a free signal booster, not that it'd even help....
I want to call or live chat but I am so pissed I honestly don't think I can act like an adult
Do any of you people with problems have Comcast voice? Could their VoIP be messing it up?? I tried to run another modem but Comcast wouldn't let me activate it... what a crappy night!
Hey guys. I tried wifi calling again today and it has been working perfect all day. No disconnection, all texts and calls enter without any problems. I'm just wondering if anyone else is still having problems with wifi calling.
Sent from my SGH-T999 using xda app-developers app
I could not get my Wifi Calling to function properly at work. Text works great, sending and receiving. My phone rings when I receive a call, but I cannot hear anything, neither does the caller. Similarly, when I dial a number, the other phone rings, but no audio is heard on either end. This only happens at a coroporate network, not at home or an open network such as hotels or restaurants. T-Mobile is supposedly aware of the problem but no solution is in the works.
A couple days ago MMS over WiFi broke. I tried every setting possible so I ODIN'd back to ICS without root and things were 100000x better. Still got a few disconnects but nowhere near as horrible. Then I did the OTA on tmos server to JB. Seemed a little less stable but still useable for texts. Rooted last night and still seems stable but a few extra disconnects.
One thing I've noticed on a few disconnects, I saw the connected to WiFi network bottom of screen notification pop up. The WiFi indicator stayed full bars so I'm not sure if it actually disconnected or that bottom screen pop up was just WiFi calling reenabling.
I think the WiFi in our phone is less than great. My router gives my PC a 300/300mbps link, on my phone it's 65/150mbps.
For me all the problems are resolved except mms. But no disconnects, texts and calls work great. Used it the whole weekend without one single problem. I havent done anything with the phone, Im using sonic resurrection 7.1.1 ROM. Maybe tmobile is fixing the problem, slowly but fixing it.
Sent from my SGH-T999 using xda app-developers app
There are allllllllll these threads aboutwifi calling and NO SOLUTIONS posted from tmobile. What a pathetic joke of a company.

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