Hey guys, I recently had problems with my galaxy nexus F/cing apps randomly and locking up.
Sprint gave me a refurb to solve the issue, now this phone has terrible radios and my text messages are delayed by a whole day!
My sister texted me that she needed me to run an errand for her, that text arrives on my gnex 3 hours after it was originally sent.
I checked all of the settings, udated profile,prl, android, etc. Nothing.
I am going to the store tonight and ask a rep about a new one to see if I can solve this.
Its not a sprint issue since my other sprint phones send and receive texts just fine.
My Sprint one has been brilliant (other than Google Wallet previously sucking) so Id just chalk it up to you being unlucky.
It just sounds like you got two defective ones. Very unlikely but it does happens.
Sent from my Galaxy Nexus using xda app-developers app
Yeah, I guess its just bad luck
I went to the sprint swtore and the manager told me it was their network blah blah blah (my other 2 HTC evos and epic 4g touch were fine at the moment). She sent me a text from her phone and guess what? it came in!
I left the store, 2 other friends texted me and I didnt get the messages -,-.
I'm at work but ill chat with customer service later to see what they can do for me.
Related
so I got my dinc yesterday. battery today. but it wouldn't let me activate from my phone and now I'm at wok. I tried doing it from verizonwireless.com and it says "this will take a few seconds" then refreshes to a blank screen! I don't know that ill have time to call and deal with them right now. is anyone else having trouble with the site?
Sent from my SCH-I500 using XDA App
Same problem today unfortunately you have to call Verizon.
After having numerous problems with my 3 fascinates on my account, and numerous mistakes from Verizon, multiple defective phones, multiple activations, I found I had to ALWAYS call Verizon to get them to activate it on their end before trying to activate it on my end. Takes about 5 min. Just call from a land line or another phone.
If its a warranty replacement from asurion you have to call Verizon. I had a problem too.
SENT FROM MY DINC2 RUNNING CM7 WITH TIAMAT OVERCLOCKED TO 1.6 GHZ WITH BATTERY STILL LASTING MORE THAN ALL DAY.
actually I ended up calling from a landline and don't even have to speak to anyone. just walked through activation on landline then my phone was able to be activated from handset. so happy with my dinc 2 over the fascinate!!!!
Sent from my ADR6350 using XDA App
Hello all, I have had an Sprint Airwave since 2009! It was a Samsung! I was having phone connection issues so I called and was sent a new one! Ever since I got the new one,I have had a major text messages issues! On average, anyone that I send a text message to receives it at least 50 times, or at least 60 times. I called Sprint customer support on this issue and they are, apparently aware of it! I have a Brother in law that has the same airwave, my new one, for about a year, and has had the same issue. So I am posting this to see if anyone else is having this issue? If so have you called Sprint? And what have they told you?
Old airwave SAMSUNG
New one Airvana, just search for it on youtube!
Hope I can help, or you can!!
Thank you for listening!!!
My dad has an air rave and he's the only one that sends and gets multiple messages
Support TrevE !!
The Airave's are garbage. They sent me one, and i used it for three days and couldnt stand the problems. Texts wouldnt go through or come in, the phone would constantly be switching from that to the regular tower, it would HOG my internet bandwidth even when I wasnt using it. Since then, its been sitting in my closet.
I've had the airaive for years. EVERYONE has the text message issue.. it says not sent but actually sends 5 million times. Restart the airaive or reboot your phone. Like pull battery or normal restart.. I hate the POS. its just a placebo effect
I have a brand new Galaxy Nexus that I bought outright from a friend.
Last Friday I took it into a Verizon store to get a new sim card.
When I got home I unlocked the bootloader, rooted, and that's it, I kept the stock Verizon rom on it and just installed a few of my apps off the market.
Since Friday my phone has rebooted a number of times, while in use it gets VERY hot (135*F), 4 or 5 times now I have gotten a window that comes up and says "Select next to finish activation" as if the phone thinks it's not activated yet, and the worst of them is the 4G drops on this phone far too often. I have been taking the same route home for over a year and on my Tbolt i had a solid 4G signal the whole way, on the Galaxy it drops to 3G about 4 or 5 times on the way home, and sometimes loses data alltogether.
Not sure if these are all just flukes, or if other people have experienced this as well.
Thoughts?
Yes,unroot relock and take it in the same thing happened to mine and I got a brand new one..mine dropped 4g constantly you may wanna call and have them trouble shoot it so when they see it doesn't help they will write up a ticket note it on ur account so when u go into a store no waiting or stupid questions
Oh and I would only mention that its dropping signal all the time nothing more nothing less
Yeah and just to be clear, i relocked and unrooted and used it all day today and still having the same issues.
When I went into the store today they flat out would not help me whatsoever because i didn't buy the phone from them.
They said it doesn't matter if I was the first person to touch the phone after it came out of the box, if i didn't buy it from them (Verizon) then they won't warranty it.
Called support and got told the same thing, the phone is no longer under warranty because it changed ownership, even though I just activated it 6 days ago.
Well isn't that just ****ing great.
Namtaru said:
Called support and got told the same thing, the phone is no longer under warranty because it changed ownership, even though I just activated it 6 days ago.
Well isn't that just ****ing great.
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OK ... don't go to the verizon store they won't do it for you ... what you need to do is call tech support and tell them your issues .... listen the galaxy nexus is less than a year old verizon have to give support to the customer.. . I'm telling you because I've done it ... I been with verizon for years and I've owned several phones and every time I get a phone a new phone without signing a new contract first thing I do is call tech support and ask for a replacement .... if the phone is less than a year old they will do it ....... good luck
Sent from my Galaxy Nexus using XDA
I already called support, they wont replace it, because I didn't purchase it directly from my account.
I'm taking the long route here and shipping it back to my friend, who is going to put it back on his account, then get a refurb, then send me the refurb when he gets it.
I wanted to check and see if anyone else was having some issues with messaging on Sprint. I have only noticed it so far with my wife, but our mesages are jacked up. Yesterday she sent me a message, I got it about 2 hours later, then I got the same message about once every hour throughout the night. This morning I wiped my phone and havent received a text all day, until about 15 mins ago, I got the same text from yesterday, and a text my wife sent me this morning. I am in a good service area, and have an airrave at my house. Anyone else having issues?
Probably from the overload of the new SIII users. Same thing that happened when the iPhone was launched.
Sometimes they just get delayed. It's normal. It will fix itself. Could be her phone if you receive duplicates. Think it failed to send so it keep re-trying itself.
Thanks, I figured I would check before I called sprint. Yesterday I was texting back and forth with a friend and those texts were coming through fine, but my wifes are all sorts of jacked up.
I know some towers went down last week. But it's always temporary.
Sent from my SGSIII.
Well, it was Sprints fault. Apparently they didnt provision it correctly at the store when I purchased the phone. They set it up while I was on chat with them and all is well now.
** UPDATE: Both of these problems (ringing, auto-answer @ VM) have been reproduced on my wife's phone as well... that's 3 SGIII's.
Got this phone on black Friday and am on my 2nd one already (Same exact probs with both). I have had at least 10 phones with Sprint at my current address/location (Richmond, VA) and have never had service or call issues until the GSIII. Had HTC Evo 3d before this, HTC EVO, HTC Touch, Touch Pro, Sanyo 6400, etc, etc...
I am able to reproduce a 25-35% missed call rate in which the caller goes to VM (after ringing and ringing) and my phone does not ring or notify me that a call has been missed... no indication other than a VM appears a few seconds (or minute) later... if a VM was even left.
I consistently have a 3-4 bar (84-87dBm) signal quality/strength.. and even 5 or 6 bars at times while at my location.
The next problem is that on at least 4 separate occasions a caller has called my phone, it never rings like explained above, but this time the caller hears 2-4 rings and it sounds like I pick up and answer... the caller can hear my side.. my mic.. but I have no idea they are even calling. After they are done screaming or talking at me.. I get a Voicemail of them doing so. This is the 2nd phone that is doing this, mind you.
I have searched and searched for this problem with no good results:
I HAVE DISABLED ALL AUTO ANSWER FEATURES, S Voice, and shaking gestures.. all of that. I also DO NOT use a headset in which most auto-answer threads revolve around. In short, it hasn't helped.
Both phones were stock with the Sprint OTA. Android 4.1.1, Kernel 3.0.31-329968.
I have been to the Sprint store multiple times in which they couldn't reproduce the problems.. but I was armed with a video of the call failures.. so they swapped me out to my 2nd SGSIII that hasn't performed any better. I have also been on Sprint Support chat 4-5 times now in which my network area is OKAY and have been through 3 or four factory resets and/or reprograms (Ya, I saved the MSL!) and the problems persist. Sprint is going to be sending me an Airave, but that doesn't provide any comfort that the problems will not happen in other places. Maybe a new ROM can help? Has anyone seen or reported these problems? What are the chances of having 2 bad phones exhibiting the same problem?
While this phone certainly made me cream my pants at first, now that we are married, it's like a bad hangover or something. Might have to switch back to HTC products.. never had a prob with them. This is my first posting, but I have been browsing and ROMing with XDA-Dev for like 5-6 years without an account.. it's the first thing that I can't find an answer for!
EDIT: Forgot to say that I don't have a bunch of crap installed other than the normal trusted GAPPS (No GVoice) and similar.. I'm privy to the crap out there.
Update PRL and profile, if it doesn't work ask for an airave from sprint.
Sent from my SPH-L710 using xda app-developers app
dante32278 said:
Update PRL and profile, if it doesn't work ask for an airave from sprint.
Sent from my SPH-L710 using xda app-developers app
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Ya, updated PRL and Profile many times and had it pushed OTA by Sprint while on support chat. Have an airave coming, but going to be sending it back.. it is not isolated to my home.. so I don't need this kind of thing to happen at anytime, anywhere. I am going to be threatening with a FCC and BBB complaint citing privacy concerns to cancel my service without an ETF tomorrow morning in person at the Sprint Store. On my phone, and my wifes phone, known and unkown callers are being given a one-way "line of communication" to our phones without our knowledge instead of being directed to VM. This part of service is purely on Sprints side and has nothing to do with the phone. I suspected there were problems on my other phone before the GSIII but couldn't ever prove it and was quite a bit more sporadic than it is now. Now I have video of it happening 6 times on two different phones within a 20 minute period. Unacceptable. Off to Verizon I go after over 10 years with Sprint.
PHAZED999 said:
Ya, updated PRL and Profile many times and had it pushed OTA by Sprint while on support chat. Have an airave coming, but going to be sending it back.. it is not isolated to my home.. so I don't need this kind of thing to happen at anytime, anywhere. I am going to be threatening with a FCC and BBB complaint citing privacy concerns to cancel my service without an ETF tomorrow morning in person at the Sprint Store. On my phone, and my wifes phone, known and unkown callers are being given a one-way "line of communication" to our phones without our knowledge instead of being directed to VM. This part of service is purely on Sprints side and has nothing to do with the phone. I suspected there were problems on my other phone before the GSIII but couldn't ever prove it and was quite a bit more sporadic than it is now. Now I have video of it happening 6 times on two different phones within a 20 minute period. Unacceptable. Off to Verizon I go after over 10 years with Sprint.
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I'm having the same problem with my gs3,and my wife's gs2. Happens anywhere. No rhyme or reason. It also started happening to ore members of my family. Did everything you did. Sprint has no idea,or at least is denying any wide spread problems. Any updates or is your phone still doing this?