Hello all, I have had an Sprint Airwave since 2009! It was a Samsung! I was having phone connection issues so I called and was sent a new one! Ever since I got the new one,I have had a major text messages issues! On average, anyone that I send a text message to receives it at least 50 times, or at least 60 times. I called Sprint customer support on this issue and they are, apparently aware of it! I have a Brother in law that has the same airwave, my new one, for about a year, and has had the same issue. So I am posting this to see if anyone else is having this issue? If so have you called Sprint? And what have they told you?
Old airwave SAMSUNG
New one Airvana, just search for it on youtube!
Hope I can help, or you can!!
Thank you for listening!!!
My dad has an air rave and he's the only one that sends and gets multiple messages
Support TrevE !!
The Airave's are garbage. They sent me one, and i used it for three days and couldnt stand the problems. Texts wouldnt go through or come in, the phone would constantly be switching from that to the regular tower, it would HOG my internet bandwidth even when I wasnt using it. Since then, its been sitting in my closet.
I've had the airaive for years. EVERYONE has the text message issue.. it says not sent but actually sends 5 million times. Restart the airaive or reboot your phone. Like pull battery or normal restart.. I hate the POS. its just a placebo effect
I flashed the EL 26 now im running the EL 29 modemI called Sprint about the issue they said they'll create a trouble ticket.. has anyone has this issue?
Its Verizon. I've seem the problem between Tmo and Verizon, like the sent texts aren't received until days later.
Yea, I first got this issue when I picked up my phone 3 weeks ago. I could send and receive from all numbers, except one Verizon number, that number I could send to it ok, but when the person replied back they never showed up on my phone. Called Sprint who created a ticket, then never got back to me. However about 4 days after they created the ticket I got like 20 txts from that number that were probably backed up in some queue, after that day I've been able to send and receive just fine to all my numbers.
Never got an explanation on what happened there, but all is well now. I just gotta say, Sprint support is a joke imo ... Pretty much useless as I had to tell the tech what to try on their end... oh well, lol
so i was having trouble sending/receiving text and calls drops, at first i thought it was the rom, flashed different roms modems and nothing would help i even went back stock and the problem was still there , so, i placed a phone call with my epic and my evo and after like 20 or 30 seconds the call just drop on both, so i figured if it happen on both lines it must be the airave , i unplugged it and made a test call and send few sms and ,bingo! it all works great now, i have not yet called sprint but, just wanted to share it incase someone with an airave might be or will have this issue..
btw, the airave seems to be working fine all light were ok, full bars on my cell too ..
Same here, mines been unplugged for a few weeks now. I been meaning to call Sprint to send that pos back.
i chatted with them and was told no issues around my area, i told him that seems like tower around my house were fine since i could text and call fine long as i am away from the airave, they dont seem to have a clue what the problem is...
I had the same problem this morning - full bars, could place calls but they'd drop, couldn't send/receive texts, but it seems to be fixed now. For what it's worth, I'm in San Diego, 92124. I tried restarting the Airave, router, and modem, and none of that did a thing. Left for a while and when I came back, everything's working fine.
gabestover said:
I had the same problem this morning - full bars, could place calls but they'd drop, couldn't send/receive texts, but it seems to be fixed now. For what it's worth, I'm in San Diego, 92124. I tried restarting the Airave, router, and modem, and none of that did a thing. Left for a while and when I came back, everything's working fine.
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same here, mine seems to be working fine now...
It does that, did it with the go evo too, and the evo 3d as well.
There is an outage with the airave service. It started yesterday and is affecting all areas. Most should be back up and running now.
For those with airrave problems do the following:
Step 1: Remove battery from device
Step 2: Place battery and device on top of airrave (make sure device still has the battery door removed and screen is up)
Step 3: Press reset button on the back of the airrave
Step 4: Once all the lights are solid green on your airrave again you are done and your device is now setup to work with your airrave.
(These directions are right from Sprint)
Let me know if it works for you (it actually did for me, although I'm not sure why)
I'm sure the Sprint rep was laughing at you when they told you to do this.. lol
Sent from my SPH-D710 using xda premium
dtr145r said:
I'm sure the Sprint rep was laughing at you when they told you to do this.. lol
Sent from my SPH-D710 using xda premium
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most sprint reps dont know even step one of this procedure i can tell you now, i tend to see the issue being because of updated ip addresses, which needs a restart, that procedure does help sometimes, hopefully its just network vision going into effect.. meh
I realize that makes ZERO sense, but it was like midnight and i had just got my E4GT and this is what finally got it to work (this was months ago...). Prior to this it did nothing at my house cause signal sucks here...
Sent from my SPH-D710 using XDA Premium App
I just switched today from the Evo3D to the E4TG and have an Airvana, the 2nd model airave. I can make and receive calls, receive texts. Sending texts does not work without unplugging the airave, they just keep failing. I called support and the guy told me it's a known issue with some phones and no ETA on solution. I said guess I should switch back to my phone that was working fine then and he said "If you need to use your phone to communicate then I would switch back." No I bought my phone to use as a paperweight not to communicate dumbass.
Talked to another lady after I reset my airave and she said it was installing new firmware and even told me when it was done (lights were all solid about 10 seconds later so she must have actually been looking at it like she said.) She then told me many phones can't send texts and they don't know why. I see the mobile light flash when it tries to send just like it did with my last several phones but then fails. Love this phone but with the airave unplugged I can send texts but wont be able to make/receive calls. With it plugged in I can have calls, but not send texts. I work from home and my work phone is Sprint so have to have it plugged in. Can't really figure out why the hell it would work with some phones and not others since it shouldn't matter what phone is being used on it.
Same problem, after 15 mins on the phone with Sprint, the rep found some paperwork indicating that it is a known issue and an update is forthcoming. No indication as to ETA however. For reference, an iPhone 4s and an EVO 4G has the same issue at my house. I use Google Voice so I can not confirm the issue with the E4GT.
Yea no need to get too upset guys its a know issue and I know it sucks. I just pull the power, send txt then all is well afterwards
Sent from my SPH-D710 using Tapatalk
playya said:
Yea no need to get too upset guys its a know issue and I know it sucks. I just pull the power, send txt then all is well afterwards
Sent from my SPH-D710 using Tapatalk
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That would be great for me if I barely sent any texts. With the amount of texts I go through, I would just have to leave it unplugged
Yup, I.got an airave too because of horrible service around my.house. Not only dOes airave cause texting issUes, but it sends duplicate, triplicates of teXts and I get multiple copies of texts as well, some like days old. Sprints network seems worse now than before they started 'upgrades'
Sent from my SPH-D710 using xda premium
The thing that fixes it for me is using roam control and tossing the POS airrave in the trash.
have you guys done a hard reset of your airrave?; That is get a paperclip, and hold the reset hole in for at least 30 seconds, then release..It will take awhile for it to come back, but, anytime I have had an issue with it, that fixes it.
I have zero issues with my airrave, both for texts and for calls, so it can work properly for you...
Does anyone having this issue have the original white Samsung Airave with the blue lights? I upgraded to the Airvana when those came out in the fall of 2010. When I had the white Samsung one, I never had an issue with the duplicate texts or any other issues that I had with the Airvana right out of the box. Just wondering if maybe getting the original Airave again would work. Main difference is that one did not do 3g data (only 1x) but not a big deal as I use wifi at home.
---------- Post added at 12:59 PM ---------- Previous post was at 12:55 PM ----------
wase4711 said:
have you guys done a hard reset of your airrave?; That is get a paperclip, and hold the reset hole in for at least 30 seconds, then release..It will take awhile for it to come back, but, anytime I have had an issue with it, that fixes it.
I have zero issues with my airrave, both for texts and for calls, so it can work properly for you...
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Yea actually did that twice last night and Sprint said it loaded new firmware but still the same issue persists. Going to mess with it some more today though.
I have changed nothing today and so far I have sent about 25 texts with no problems where yesterday I could not even send 1. Making phone calls was never an issue, receiving was an occasional problem, but so far that appears to be working too.
well, knowing how pathetic Sprints network has been for the last few months, I guess anything is possible!
glad things are working for you; lets hope it stays that way!
Has anyone else been getting their text messages late? This just started since yesterday for me. I would be getting messages like 30 minutes later and they would usually come in all at the same time. Not sure if this issue is on Tmobile's side or just my phone.
SpydaPig said:
Has anyone else been getting their text messages late? This just started since yesterday for me. I would be getting messages like 30 minutes later and they would usually come in all at the same time. Not sure if this issue is on Tmobile's side or just my phone.
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One of my friends messages came in about 30 minutes after they sent it.
Yep, about half of my incoming have been late today
Edit: Just saw that you live in Orlando OP, I do too lol. Must be a local service problem or something right?
baradimir said:
Yep, about half of my incoming have been late today
Edit: Just saw that you live in Orlando OP, I do too lol. Must be a local service problem or something right?
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Yeah thats cool, I live in the metro west area by universal. I actually just got off the phone with one of the Tmobile reps and he told me that the problem is on their end. He said its been happening since yesterday all over and that they're working on the issue. So glad it wasn't just my phone, was about to do a hard reset which I really didn't want to do cuz I got so much information on my phone that I would have hated to get deleted.
Haha, yeah good thing you didn't. Hard resets definitely are a pain. I'm glad to hear they're working on it though.
Known global issue with T-mobile today just a fyi for anyone wondering it's nationwide
Sent from my SGH-T989 using Tapatalk 2 Beta-2
I'm in Tallahassee, FL and it has been happening all day today. Smh.
Richmond Va
I received one thirty minutes late.
Los Angeles, CA
I've been experiencing the same problem for the past 24 hours too.
And when I do receive the texts, they come in bunches. 3-4 at a time.
Boston, MA... All messages delayed from 30 minutes up to a couple hours...
Of course it doesn't matter where u are it's a outage nationwide delay in texts
Sent from my SGH-T989 using Tapatalk 2 Beta-2
Sign, same here in northern California.
Started having this problem today also. I'm in Minneapolis, Minnesota. I had just rooted my phone and gotten rid of a bunch of bloatware so I thought I had removed something important... Thank god that's not the case
Ditto in Seattle, WA. I live 30 minutes from T-Mobile corporate headquarters so ill go down there and knock some heads
Sent from my SGH-T989 using XDA
I noticed it on Friday I think. Oddly, texts coming in from other carriers have been normal. Only the ones from other T-Mobile users have been delayed for me.
I blames solar flares. Or maybe the Mayans.
-- Sent from my Galaxy S II
That's a possibility the flares is somehow affecting the satellite.. not only were my texts late, but when i called my boss, i some how got his phone bill payment confirmation.. that was weird..
Edit: and he has metro pcs..lol
I'm currently in New Jersey and my text started being delay yesterday. It took me about 5 hour to get a message. What I did was switch rooms and clean everything. Started all new and fresh. It seems to fix the problem for now
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Hey guys, I recently had problems with my galaxy nexus F/cing apps randomly and locking up.
Sprint gave me a refurb to solve the issue, now this phone has terrible radios and my text messages are delayed by a whole day!
My sister texted me that she needed me to run an errand for her, that text arrives on my gnex 3 hours after it was originally sent.
I checked all of the settings, udated profile,prl, android, etc. Nothing.
I am going to the store tonight and ask a rep about a new one to see if I can solve this.
Its not a sprint issue since my other sprint phones send and receive texts just fine.
My Sprint one has been brilliant (other than Google Wallet previously sucking) so Id just chalk it up to you being unlucky.
It just sounds like you got two defective ones. Very unlikely but it does happens.
Sent from my Galaxy Nexus using xda app-developers app
Yeah, I guess its just bad luck
I went to the sprint swtore and the manager told me it was their network blah blah blah (my other 2 HTC evos and epic 4g touch were fine at the moment). She sent me a text from her phone and guess what? it came in!
I left the store, 2 other friends texted me and I didnt get the messages -,-.
I'm at work but ill chat with customer service later to see what they can do for me.