Related
Hello Guys,
so i got my new one x yesterday and im not very happy with it.
1. It does some random reboots, just lying around and reboots sometimes.
2. Phone "hangs up" with black screen and blinking buttons. As far as i know this is a "kernel panic"
This happened about 5 times now, last time as im writing this.
3. Battery drain is huge, seems like a result of the above problems. Android OS has about 90% battery usage and it dropped to 82% after 54mins without charging and just lying around.
On the both screens you can hopefully notice it, 26mins and it lost 10% battery.
After this kernel panic the battery drain changed and the Android OS stopped to drain so much battery.
This is the "out of the box" state of my phone. I changed nothing beside from charging the battery and installed some apps (normal stuff, angry birds and such).
Does someone have a idea about this? I hope or assume these a software related problems. But im not sure with the kernel panic thing can this be due to hardware issues? Should i ask for a replace?
You said you installed a few apps and games. Try going back to factory settings first, wait a while and see if the pattern repeats, if the phone behaves normally, then it must be something you installed, not all apps are optimised for ICS.
Good luck!
Dreist said:
Hello Guys,
so i got my new one x yesterday and im not very happy with it.
1. It does some random reboots, just lying around and reboots sometimes.
2. Phone "hangs up" with black screen and blinking buttons. As far as i know this is a "kernel panic"
This happened about 5 times now, last time as im writing this.
3. Battery drain is huge, seems like a result of the above problems. Android OS has about 90% battery usage and it dropped to 82% after 54mins without charging and just lying around.
This is the "out of the box" state of my phone. I changed nothing beside from charging the battery and installed some apps (normal stuff, angry birds and such).
Does someone have a idea about this? I hope or assume these a software related problems. But im not sure with the kernel panic thing can this be due to hardware issues? Should i ask for a replace?
Click to expand...
Click to collapse
check your kernel version pls
Ok thanks for your first impressions and help. Im trying the factory reset now.
I have done a screenshot of the kernel version.
First of all, and probably most important is to leave your phone charging for 6-8 hours without turning it on.
Then its spend the battery time where you do whatever it takes to.empty the battery completely until the phone is ready to shut down. Shut it down. Repeat charge process from above with device off. Turn it on and then you can be ready to test it for real. As far as reboots, you really should let the system settle down a bit. Give it a day or 2 without some extra heavy usage and I'm sure it will be just fine.
Sent from my HTC Desire HD using XDA Premium HD app
i hope this isnt a joke
joke or not, normal stuff apps can cause problems. the whole Android OS battery usage is because of apps you installed. it's a brand new phone and i wouldn't be too worried about it. i switched from Samsung to HTC because Samsung releases broken source code and doesn't seem like they really know how to do anything but stick hardware together. if i'm not happy with HTC, then maybe Motorola is making the next Nexus phone and i'll give that a try.
Please do keep us updated on how's everything working out ? Did the factory reset solved the issue? Hope this ain't an April fool joke ! Anyways hope everything goes well for you mate. Kept my fingers crossed on mine one x
So ok, i tried the factory reset twice. Seems Not to work atm. Im going to try it again. I hope Arhd and s-off is working soon
Im curios, maybe there are more ppl with this Problem after monday / tomorrow.
Ill keep you up2date.
Sent from my HTC One X using XDA
Return it.
There's no way a factory-reset device should be behaving that way. My guess would be hardware problems.
First wave of a new phone is always more risky, you can get a faulty device
catachresistant said:
Return it.
There's no way a factory-reset device should be behaving that way. My guess would be hardware problems.
Click to expand...
Click to collapse
Agreed, it sounds screwed to me.
I can't speak for the rest of the world - but I don't really know why people panic. If the phone ends up being unstable it's going back and they'll be refunding my contract - it's really that simple.
There was a similar problem on the original Desires. Linked to overheating especially with GPS.
djolebih said:
First of all, and probably most important is to leave your phone charging for 6-8 hours without turning it on.
Then its spend the battery time where you do whatever it takes to.empty the battery completely until the phone is ready to shut down. Shut it down. Repeat charge process from above with device off. Turn it on and then you can be ready to test it for real. As far as reboots, you really should let the system settle down a bit. Give it a day or 2 without some extra heavy usage and I'm sure it will be just fine.
Sent from my HTC Desire HD using XDA Premium HD app
Click to expand...
Click to collapse
I'm not going to say your wrong but could you post some evidence? Ok the first part is per the user manual so I will agree with that one. However there should be no need to empty and re-charge the battery should there? According to this site: http://batteryuniversity.com/learn/article/how_to_charge_when_to_charge_table Deep discharge wears the battery down. It also says no priming is needed.
Then the second point letting the system settle down? what? let what "settle down"? I don't even understand this statement. If you explain what you mean and again if you can provide some evidence that would be great. Thanks.
same problem
I experience the exact same problem. Random reboots and crashes.
What did you end up doing?
same problem too
Me too.
Get the phone for 2 days, and randoms reboots.
Get the same kernel that Dreist.
Try yesterday a factory reset, but no change.
I have the same problem. Constant reboots out of the blue. I'm back on my nexus which is super reliable. Probably gonna return it.
Got 3 reboots in a row yesterday but it was after flashing bricked kernel and battery under 23%, plugged the AC cable and no more reboots,perhaps the battery level is false with bricked kernel...
Just swapped mine out for a new one but now the new one has a yellowish screen. (sigh)
Hi I have a confusing situation. I was customizing my newly re-installed FK23 ROM for a couple hours, and while my phone was loading a widget on my homescreen, it froze. So i pulled the battery like I do when I am having issues and i rebooted it. It booted to the sprint splash screen, chime and all, but right after the animation, it reset and boot again, and now everytime I try it is stuck on the boot logo. I have suspected my battery to be going bad for weeks now, but the last time I checked it out, it wasn't swollen or warped. But today I noticed that it was bulging just from feeling it with my hands, not severely, but noticeable to the touch, not to the eye, and it can also spin for a second or two. I am confused to whether this is some sort of major software snafu resulting in a soft-brick or just the fact that my battery is bad. My theory is that the phone wouldn't even start to turn on if the battery was completely shot, so I suspect it may indeed be a soft-brick, but if the phone can still function marginally with a shot battery, that makes it very complicated. I checked and I can still boot to recovery (unfortunately I'm on stock recovery so I can't try reflashing the ROM), and I can also boot to download mode. I know that I can flash a stock tar with PC Odin and be up and running, theoretically, but if my battery is truly shot, isnt it VERY likely that it would fail in the middle of the flash which could result in a hard brick? The reason I am so concerned is because I don't have TEP on my plan, so for me its between spending $10 on Amazon and buying a new battery, or spending $100 for a repair/replacement for sprint. So my question is, if the battery truly is the culprit as opposed to a software/firmware soft brick, would the phone be able to boot into recovery/download mode?
Also, I had deleted some bloatware apks from the preload folder (Mattix's ROM) using Root Explorer earlier but I hadn't yet rebooted the phone. I deleted Sprint ID, TV, nascar, nova hd, telenav and music plus.
reflash your rom
i am having the same problem. though battery was going bad and replaced it and now i can only get to the samsug boot screen an then it restarts, i can still get ihnto odin and rcovery but thats about it... any suggestions would greatly help
bcparker said:
Hi I have a confusing situation. I was customizing my newly re-installed FK23 ROM for a couple hours, and while my phone was loading a widget on my homescreen, it froze. So i pulled the battery like I do when I am having issues and i rebooted it. It booted to the sprint splash screen, chime and all, but right after the animation, it reset and boot again, and now everytime I try it is stuck on the boot logo. I have suspected my battery to be going bad for weeks now, but the last time I checked it out, it wasn't swollen or warped. But today I noticed that it was bulging just from feeling it with my hands, not severely, but noticeable to the touch, not to the eye, and it can also spin for a second or two. I am confused to whether this is some sort of major software snafu resulting in a soft-brick or just the fact that my battery is bad. My theory is that the phone wouldn't even start to turn on if the battery was completely shot, so I suspect it may indeed be a soft-brick, but if the phone can still function marginally with a shot battery, that makes it very complicated. I checked and I can still boot to recovery (unfortunately I'm on stock recovery so I can't try reflashing the ROM), and I can also boot to download mode. I know that I can flash a stock tar with PC Odin and be up and running, theoretically, but if my battery is truly shot, isnt it VERY likely that it would fail in the middle of the flash which could result in a hard brick? The reason I am so concerned is because I don't have TEP on my plan, so for me its between spending $10 on Amazon and buying a new battery, or spending $100 for a repair/replacement for sprint. So my question is, if the battery truly is the culprit as opposed to a software/firmware soft brick, would the phone be able to boot into recovery/download mode?
Also, I had deleted some bloatware apks from the preload folder (Mattix's ROM) using Root Explorer earlier but I hadn't yet rebooted the phone. I deleted Sprint ID, TV, nascar, nova hd, telenav and music plus.
Click to expand...
Click to collapse
If your still within a year with your phone you can go to Sprint and get a new battery.
Or just Odin to EL29 or EL26 and reflash same rom or a back up you did.
I don't think it's the battery. It might be one of those one off things. Deleted something, did you do a clean install.
I was having problems with FK23 the first time booting after a fresh install. It took me 3 to 4 battery pulls to get it to boot. Cuz it boot looped or froze after the 4g screen.
Sent from my SPH-D710 using xda app-developers app
I had a verified md5 download. New battery clean flash. Got it working no problem. I rebooted after pulling battery to put in another new battery that was charging externally. Won't go passed Samsung galaxy s2. jb seems to be an easy OS to Piss off. I hadn't even removed any apps. Just used Autostarts to stop some programs. Didn't stop systemui or anything. Just Tapatalk and a few other user app. And email. Just when you are changing something be near PC Odin. Just in case.
sent from MY BAD A$$ ET4G
patrao_n said:
I had a verified near download. New battery clean flash. Got it working no problem. I rebooted after pulling battery to put in another new battery that was charging externally. Won't go passed Samsung galaxy s2. jb seems to be an easy OS to Piss off. I hadn't even removed any apps. Just used Allstate to stop some programs. Didn't stop systemui or anything. Just Tamarack and a few other user app. And email. Just when you are changing something be near PC Odin. Just in case.
sent from MY BAD A$$ ET4G
Click to expand...
Click to collapse
Wow, I feel stupid. I crossed my fingers and used Odin to flash a tar and everything is working again, so it seems it wasn't the battery causing the boot stick at all. So I guess the problem was the ROM, I will be getting a new battery within the next month in order to nip that in the bud and save myself from potential grief in the future. Thanks to everyone for the input, and be careful flashing out there!
Just went thru that exact same thing. I thought it may be the battery too. My battery was bad, so I got a brand new one & it didn't solve the issue. So I had to reset my phone. Sucked cuz I lost so much important stuff... )0:
Sent from my SPH-D710 using xda app-developers app
Hi guys. Haven't been here in a while. My daughter is now saying her cap. glide is randomly shutting itself down- not related to low battery. It happened 3 times in one week. When she powered it up the battery was fine. The phone is about 9 months old. I think it has a 12 month warranty. At least on the samsung site it says 12 months. We got it from ATT with contract renewal.
I read that the regular Captivate had this problem. Did it flow over into the glide? Haven't found anything about it. I assume ATT will replace with a refurb if anything.
sashusmom said:
Hi guys. Haven't been here in a while. My daughter is now saying her cap. glide is randomly shutting itself down- not related to low battery. It happened 3 times in one week. When she powered it up the battery was fine. The phone is about 9 months old. I think it has a 12 month warranty. At least on the samsung site it says 12 months. We got it from ATT with contract renewal.
I read that the regular Captivate had this problem. Did it flow over into the glide? Haven't found anything about it. I assume ATT will replace with a refurb if anything.
Click to expand...
Click to collapse
I use mine pretty heavy and havent noticed any problem i assume that you are running the phone completely stock and if so i would suggest that you download samsung kies from samsungs site and run it then plug the phone in and it will ask you if you want to update the phone it may run better on the newest firmware that there is other wise i would download avgs free antivirus app and run it to see if there are any apps that might be to blame i would post links but to avoid spam i am not allowed
og anarchy said:
I use mine pretty heavy and havent noticed any problem i assume that you are running the phone completely stock and if so i would suggest that you download samsung kies from samsungs site and run it then plug the phone in and it will ask you if you want to update the phone it may run better on the newest firmware that there is other wise i would download avgs free antivirus app and run it to see if there are any apps that might be to blame i would post links but to avoid spam i am not allowed
Click to expand...
Click to collapse
Thanks for your response. Yes, it is stock rom, but I have it rooted with CWM recovery on it. I don't think kies can update it due to CWM. And it's in another state. LOL. But good to know you don't have the issue. As for running antivirus, my daughter does not even know what that is- she barely runs it on her computer. If I ever get my hands on it I will try your suggestion for AV.
Could be a battery issue... mine did the same, and when I took out the battery it was slightly swollen.
Thanks for that. I'll have her check it out.:fingers-crossed:
Interested in your solution
My wife's Captivate Glide just started having random shutdowns last week. I came over looking for a "return to stock" thread hoping that putting a new OS might help when I saw this thread. I've been reading xda on the GalaxyII boards since getting mine last year so have some familarity with xda. Wife prefers to not update OS so I want to avoid ICS. She had AVG installed and I added Lookout to scan with it also and can't seem to find an issue with those. The problem for her mainly manifest itself when she has the internet turned on. The phone will basically act like the battery is critical and do a shutdown even if it is over 50 percent. power up with the cord in and it still shows good charge. If I find something that works I'll post it here also.
I have random shutdowns/boot cycles too. I've narrowed it to a hardware issue. I was running rooted stock rom, but also ran liquidsmooth and now on aokp rom, and its still happens.
I posted a topic a couple weeks ago, asked if anyone has any experience replacing the power button..its not that it sticks, but if pressed the wrong way in the wrong spot, the phone goes into endless boot mode, with the samsung logo up for about three sec, then black, then samsung logo, then black.
The timing is rarely the same. There's no debris or gunk. Its not battery. Its not overclock issue. Its something to do with the phyical power button.
Can I diasble power button using key remapping?
Sent from my SGH-I927 using xda premium
Having the same problems with my Glide, and I really do think it's a hardware issue since my battery looks fine. After reading many threads here and elsewhere, I'm resigned to the fact that it can't be fixed, but more suggestions are welcome.
My daughter has had this phone for almost a year and it just started happening to hers. She is very hard on her phone. 5000 texts/month with alot of drops. She just might have abused it to near death. lol.
Random Boot
Hello guys;
I think I'm having same or very similar issue.
My phone is randomly shutting down; some times is in cyclic restarts.
Did you guys came up with a solution to this problem?
Thanks
sashusmom said:
My daughter has had this phone for almost a year and it just started happening to hers. She is very hard on her phone. 5000 texts/month with alot of drops. She just might have abused it to near death. lol.
Click to expand...
Click to collapse
5000 texts per month?
Does your daughter know how to speak or is she only familiar with written language?
If you're on a stock rom, it's almost certainly a bad battery.
Battery voltage will drop when it's hot or if it's damaged. When you turn it back on, the phone says you still have plenty of power left.
What the phone is really doing is making a guess about how much battery life it has left.
It knows the voltage. Now, if you know the voltage a battery is producing with no load, you can get sort of an idea of how much more life you can get out of it. The phone keeps track of this (roughly) and tries to guess. It's also not going to let the battery drop too far down below 3.6 volts, it will shut it off for safety, because if you truly completely discharge a lithium battery, you can't charge it. (there are tricks to get them going again, but it's bad for them.)
And a damaged battery can have plenty of volts, but once you put it under load it will drop sharply. The phone will power down to protect the battery, or it just won't be able to stay on any longer.
Anyway, pull your battery. Make sure it isn't bulging. Pick up a spare off of ebay for $10 and see if it is better.
Or if it's under warranty, just take it in.
davidpartay said:
5000 texts per month?
Does your daughter know how to speak or is she only familiar with written language?
Click to expand...
Click to collapse
Lol.... Sometimes it's only 3 thousand. But you are right. The art of communication is being lost on this generation of kids who rely on computers, tablets, and smartphones. Instead of calling, they text about everything.
My daughter is graduating:victory: with a double major- Theatre and speech (performance) so we know she can talk and sing and psychology with ambitions to get a masters in dance therapy to work with autistic kids.... If broadway does not work out Any directors or producers out there need new talent?? :fingers-crossed:
epsalmond said:
If you're on a stock rom, it's almost certainly a bad battery.
Battery voltage will drop when it's hot or if it's damaged. When you turn it back on, the phone says you still have plenty of power left.
What the phone is really doing is making a guess about how much battery life it has left.
It knows the voltage. Now, if you know the voltage a battery is producing with no load, you can get sort of an idea of how much more life you can get out of it. The phone keeps track of this (roughly) and tries to guess. It's also not going to let the battery drop too far down below 3.6 volts, it will shut it off for safety, because if you truly completely discharge a lithium battery, you can't charge it. (there are tricks to get them going again, but it's bad for them.)
And a damaged battery can have plenty of volts, but once you put it under load it will drop sharply. The phone will power down to protect the battery, or it just won't be able to stay on any longer.
Anyway, pull your battery. Make sure it isn't bulging. Pick up a spare off of ebay for $10 and see if it is better.
Or if it's under warranty, just take it in.
Click to expand...
Click to collapse
Very informative. Thank you. She did pull the battery and it was fine. It is about a year old. I got her 2 replacements and she just doesn't use them. I will suggest that she switches to a new one- although they are almost a year old too, but unused- I charged them up once before i gave them to her.
phone saga continues!!!
:silly: Well, my daughter being sooooo poor that she couldn't buy herself a BOX of tissues(cough-cough), she was pulling toilet paper from the dorm bathroom and plop! OOps!! Her phone fell into the drink! (toilet bowl!!)
She knew enough to pull the battery and used a blowdryer to start the dry out process, and put it into a bag of rice. Didn't leave it in long enough and tried to power on- did a little dance, and it died. I thought she fried it, but she put it in rice again- battery pulled and slid in the open position.
2 days later she called us on it- (today) and it seems to be working!!!:victory:
So, Rice saved the day again! :silly::good::highfive::fingers-crossed:
We'll see how long it lasts. I bought a cheap go phone last nite on att for $21 as a temporary replacement. Maybe it won't be needed.
Help!!
Hard to believe my glide is begining to give problems. After flashing a stock kernel on spike55 jb 4.2 rom,i started getting random app crashings. So i sought to revert by flashing back the original jb ROM,but it got worse. Now i was uable to get network and my baseband version displayed unknown also i had random reboots.
At this junction, i realised i had to revert to stock. So i got a stock ICS rom from sammobile, flashed it via odin and whala! Problem seemed solved. So i flashed CWMR and reflashed jb 4.2.
Afterward, all seemed well not until the random reboots came back. So here i was thinking about my phone being tired of all the flashing and wanting to be on stock. I went back to stock, but the random reboots still lingers.
Though i have a feeling the problem is with my power rocker cos only a little tap pops up the power menu.
At this junction, i dunno what to do. I'll be very grateful if i can get any real assistance from anyone. Thanks a bunch in anticipation.
So I thought I'd post again. Daughter home for good. Started complaining about her battery again. I found her 2 spare batteries that were never used. Had her make the switch.
Then I looked at the removed battery. It was slightly swollen. You had to look straight down to tell. Looking at it flat, it seemed to be fine. But put it on end and it had a slight bulge. So it was a battery going bad. We caught it before the phone was damaged.
Sent from my Nexus 7 using Tapatalk 4
Hello!!! Back again My daughter ran on macadam and her unprotected cap. glide plopped out of her sweatshirt pocket and hit hard. A small hairline crack in the screen, but it pretty much killed the digital panel. She had it for 18 months and for her, that's a record. But she loved the phone.
We just got a new one unlocked one off amazon for $138. No contract renewal for her.
If anyone is still reading this thread, her OS is 2.3.5 or 6. Is it worth updating to ics? We don't have kies installed so it will be a job to get everything installed, get drivers working, etc. She will be happy with GB. Last time I made the change to swap external and internal sd cards and she had no problems.
So is ICS worth the effort? Battery life? Can the sd swap trick work? Any advice will be appreciated. Presently it is new and stock.
sashusmom said:
So is ICS worth the effort?
Click to expand...
Click to collapse
..it might even have come with ICS, the UI differences to GB are very slim.. Can't say more because stock roms are far inferior to the beast called P.A.C.man ROM :laugh: :good:
Really depends if she is tech savy and will explore the depths of customizability and usage... If so, http://pacman.basketbuild.com/index.php?dir=main/i927/nightly/ is the next place to go
Nightly builds 'been broken for 10 days now but should be fixed soon by awesome @kick buttowski :good:
And on a rooted phone, Titanium Backup can import/export SMSs and contacts supposedly even over to a different rom. (Still struggling a bit getting all my contacts ported from the sony xperia system, but..)
Oh by the way, one of them plastic hard cases is about 5$ on the bay
...It's not water proof though
eMPee584 said:
..it might even have come with ICS, the UI differences to GB are very slim.. Can't say more because stock roms are far inferior to the beast called P.A.C.man ROM :laugh: :good:
Really depends if she is tech savy and will explore the depths of customizability and usage... If so, http://pacman.basketbuild.com/index.php?dir=main/i927/nightly/ is the next place to go
Nightly builds 'been broken for 10 days now but should be fixed soon by awesome @kick buttowski :good:
And on a rooted phone, Titanium Backup can import/export SMSs and contacts supposedly even over to a different rom. (Still struggling a bit getting all my contacts ported from the sony xperia system, but..)
Oh by the way, one of them plastic hard cases is about 5$ on the bay
...It's not water proof though
Click to expand...
Click to collapse
Nice to see people are still using this phone. As far as the case- I must have bought 5 of them for her. She didn't want them on her phone. Now that she paid for her own replacement, she may rethink that one! lol. She is not tech saavy at all, so custom builds are not her thing. I didn't even do the mods on this phone that I did on her original. Thanks for your input. OH, it's still GB.
Okay I recently wrote a thread about the random restrarts on my g3 that happened 10 times a day, but the things have gone too far. As i was having random restarts when I monstly use the camera but not only for about 5 days and some of those restarts were also shutdowns now the problem is more serious. Today i was intending to take a picture of something and as usual the phone restarted but STUCK on the startup boot "picture" that says that lifes good and then goes black screen and startup picture and black screen and so on. I wasn't able to use the phone. I pulled out the battery and tried again but it didn't worked. So as I went home i plugged the phone ot the charger and when i powered it on it started normally and tried to take pictures and there weren't any problems. So I think that this is the battery that is making this **** to happen. I highly doubt that this is software problem but from my quick examination i think that the problem is from the battery . What do You think. Tommorow i will go to my carrier and "ll try to explain them about this. But they are usually jerks who don't know anything about phones. They only know how to get your money.Anyways. Yes.
discoverymen1999 said:
Okay I recently wrote a thread about the random restrarts on my g3 that happened 10 times a day, but the things have gone too far. As i was having random restarts when I monstly use the camera but not only for about 5 days and some of those restarts were also shutdowns now the problem is more serious. Today i was intending to take a picture of something and as usual the phone restarted but STUCK on the startup boot "picture" that says that lifes good and then goes black screen and startup picture and black screen and so on. I wasn't able to use the phone. I pulled out the battery and tried again but it didn't worked. So as I went home i plugged the phone ot the charger and when i powered it on it started normally and tried to take pictures and there weren't any problems. So I think that this is the battery that is making this **** to happen. I highly doubt that this is software problem but from my quick examination i think that the problem is from the battery . What do You think. Tommorow i will go to my carrier and "ll try to explain them about this. But they are usually jerks who don't know anything about phones. They only know how to get your money.Anyways. Yes.
Click to expand...
Click to collapse
here is a gif showing what exactly is happening
discoverymen1999 said:
here is a gif showing what exactly is happening
Click to expand...
Click to collapse
Are you rooted? Did you flash anything? Did you edit any system files? Looks exactly like when I bricked my phone. There is a fix. Check out this thread and the links in it. http://forum.xda-developers.com/lg-g3/help/lg-g3-unbricking-steps-clarification-t3119844
Also can you access download mode or recovery. You might want to try them first.
No I havent rooted it or made any system modifications. This problem occurs only when my phone isnt charging. When iits charging even at 100% there isnt any problem
I've gone to my stupid carriers office and explained everything but they do not want to give me a new battery unless they bring the phone to the other end of the country for repair. This is extremely stupid. Now I can't use my phone because its totally "bricked". I xan only use it with my original dc charger if i unplug it the phone shuts off. Yesterday Ive decided to make a factory reset, but i wanted to copy my internal storage to my pc, but the phone won't turn on when its plugged to the pc. I don't know what the **** is happening with this 500 piece of pancake.
well i have finally decided to do a factory reset but after the anticipation and thinking it is a software problem it isn't apparently. Maybe i will just send it to repair and hope that i wait less than 20 days for it to come back. And i hope that they don't figure out the problem and send a new phone but i think it is the battery that is the problem. Anyways the modern technologys are the most incredible thing and the most getting you pissed of one. You pay 500 dollars+ and expect something good and there you go .
So did you do factory reset or not?
Btw, getting phone to repair center is a good decision, they'll see what's wrong.
I have been happy with my G3, only "minor" thing I don't like is the horrible backspeaker (coming from HTC One m7)
Hello everyone,
I'm trying to fix a Galaxy Tab 3 (p5220) for someone. The problem is that the tablet, when turned on, goes into a bootloop.
First of all I see the "Samsung Galaxy Tab" screen, then it jumps to the android robot standing (I believe this is the screen you see when you boot into recovery mode). The problem is that I can't do anything when I see this screen, it immediately jumps to the android robot laying on its back with a big red exclamation mark above him. Within one second this screen also goes away and the tablet reboots and starts doing the same thing.
I have already tried using the button combination to boot into recovery mode, when I do that the tablet reboots directly after the Samsung screen. So then I don't even see the android robot at all.
Then I tried booting into download mode, and this does work. I tried putting the stock firmware on it using Odin (not 100% sure if I used the right firmware though.). Anyways, this seemed to go as its supposed to go, but after Odin gave the "Pass" notification it rebooted, and started doing the exact same thing.
Does anyone have any idea if this is a hardware problem or can I still fix this?
ps. The person that I'm trying to fix this tablet for borrowed it to someone, and when it returned it did this. The person doesn't have any idea what has been done with the device. But we can be pretty sure that the person who borrowed the device tried to do something with it, but failed hard.
Thanks in advance for any kind of help!
I have the same scenario here as well. I have a friends Galaxy Tab 3 (SM-T310) and it seems to sit at the splash screen and never goes anywhere. I am unable to boot into recovery. I've tried Power+Vol Up, and Power+Vol Up+Home and nothing seems to be working. I am able to get into Download Mode. I have tried flashing TWRP 2.8.3.0 and TWRP 3.1.0 via ODIN, but I am still unable to get it to boot into Recovery.
I have also downloaded the Stock ROM from SAMMobile (I didn't see a US version, so I went with Canada? I figured, why not?) Flashed that via ODIN and I am still stuck at the splash screen.
I even took the back off and unplugged the battery and left it off for a few hours, since that is what the internet told me to do, and it still does the same thing.
I did just stumble across this thread: https://forum.xda-developers.com/showthread.php?t=2618798 so I am going to try CMW and see if anything changes. I figure once I can get into the recovery I'll be golden, but I haven't gotten that far yet. Any assistance would be greatly appreciated as well.
Mantics said:
I have the same scenario here as well. I have a friends Galaxy Tab 3 (SM-T310) and it seems to sit at the splash screen and never goes anywhere. I am unable to boot into recovery. I've tried Power+Vol Up, and Power+Vol Up+Home and nothing seems to be working. I am able to get into Download Mode. I have tried flashing TWRP 2.8.3.0 and TWRP 3.1.0 via ODIN, but I am still unable to get it to boot into Recovery.
I have also downloaded the Stock ROM from SAMMobile (I didn't see a US version, so I went with Canada? I figured, why not?) Flashed that via ODIN and I am still stuck at the splash screen.
I even took the back off and unplugged the battery and left it off for a few hours, since that is what the internet told me to do, and it still does the same thing.
I did just stumble across this thread: https://forum.xda-developers.com/showthread.php?t=2618798 so I am going to try CMW and see if anything changes. I figure once I can get into the recovery I'll be golden, but I haven't gotten that far yet. Any assistance would be greatly appreciated as well.
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Someone with the exact same problem as me, with the exact same tablet, told that he fixed it by replacing the battery. To me it makes absolutely no sense that the battery would cause this, but I've literally tried everything software related to get this fixed. So I figured, why not give it a try! I'll post here as soon as I get the battery here.
Thanks for your reply, and let me know if you get it fixed!
musknl said:
Someone with the exact same problem as me, with the exact same tablet, told that he fixed it by replacing the battery. To me it makes absolutely no sense that the battery would cause this, but I've literally tried everything software related to get this fixed. So I figured, why not give it a try! I'll post here as soon as I get the battery here.
Thanks for your reply, and let me know if you get it fixed!
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I have seen people pull the battery connector out, and leave it be for a few hours, and I tried that first, but that didn't appear to work for me. Maybe you can try that first before ordering the battery, but if you do get a new battery and that resolves the issue, let me know! You rock!
Mantics said:
I have seen people pull the battery connector out, and leave it be for a few hours, and I tried that first, but that didn't appear to work for me. Maybe you can try that first before ordering the battery, but if you do get a new battery and that resolves the issue, let me know! You rock!
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I had the battery out for multiple days already, so I tried what you said just now. Still did the same thing.. I'm hoping to get the battery today or tomorrow! I'll let you know.
musknl said:
I had the battery out for multiple days already, so I tried what you said just now. Still did the same thing.. I'm hoping to get the battery today or tomorrow! I'll let you know.
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You Sir (or Ma'am, I don't want to assume gender) are amazing! I hope that works, and if so, I'll have the guy order a battery and then I'll throw it in for him as well. Hopefully we can figure this thing out!
Mantics said:
You Sir (or Ma'am, I don't want to assume gender) are amazing! I hope that works, and if so, I'll have the guy order a battery and then I'll throw it in for him as well. Hopefully we can figure this thing out!
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I identify as an attack helicopter
Anyways, got the battery and unfortunately it didn't solve the problem
I'm going to see if I can fix it any other way, but I wouldnt know where to start...
You got any luck yet?
musknl said:
I identify as an attack helicopter
Anyways, got the battery and unfortunately it didn't solve the problem
I'm going to see if I can fix it any other way, but I wouldnt know where to start...
You got any luck yet?
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Thanks for your reply!
I haven't really tried anything else yet, I was waiting to hear back from the battery. I had high hopes for that. Does your battery ever look like it is charging? The one I have here just kind of sits there and doesn't appear to display the "Charging Screen" it just has a battery symbol with a circle on it, but nothing moves. It isn't mine so I don't know if that is "normal" behavior. The stock battery doesn't look swollen or anything, and even though it doesn't appear to charge, it still holds a charge. I will start posting links to things I try. Maybe we can figure this thing out?
Mantics said:
Thanks for your reply!
I haven't really tried anything else yet, I was waiting to hear back from the battery. I had high hopes for that. Does your battery ever look like it is charging? The one I have here just kind of sits there and doesn't appear to display the "Charging Screen" it just has a battery symbol with a circle on it, but nothing moves. It isn't mine so I don't know if that is "normal" behavior. The stock battery doesn't look swollen or anything, and even though it doesn't appear to charge, it still holds a charge. I will start posting links to things I try. Maybe we can figure this thing out?
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My tablet doesn't even show a battery icon.. I think yours has more chance of getting repaired than mine hehe.
Yours sounds very likely to be the battery btw. You flashed a custom recovery right? How did you do that?
musknl said:
My tablet doesn't even show a battery icon.. I think yours has more chance of getting repaired than mine hehe.
Yours sounds very likely to be the battery btw. You flashed a custom recovery right? How did you do that?
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I can get into Download Mode, and Odin will tell me it is flashing things, I even get the little progress bar along the bottom and it will reboot the device once finished...it just never boots into the OS, and I can't get it to boot into the recovery once flashed...so I have no idea what is going on. It makes me angry, like a clown! (Also, clowns are angry.)
I haven't played around with anything today since I'm a little bummed out since they shorted me about 96 hours from my last 3 paychecks at work, so I'm kind of on strike. Anyway, I will play around with it on Monday and post everything I try, and get back to you. Maybe I'll even pull the battery out again and let it sit all weekend before I duck out 2 hours early.
---------- Post added at 02:24 PM ---------- Previous post was at 02:16 PM ----------
So, I just pulled off the back, undid the battery, and plugged a USB cable into the device for power. Do you happen to know if these will boot without a battery? I ask because it appears to be doing the same thing, so it may well be the battery, but the battery doesn't look swollen or anything, so idk? Thought?
I'm sure you've probably tried this but just wanna be sure... I've been watching this thread to see what things were tried.
When you boot to recovery it is by holding power, vol+, and home...but once the splash screen shows up let off of power but keep vol+ and home pressed...if not it will just reboot. Hope this helps, though I know it is unlikely.
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