I want to get a bug report file from my HTC One V.
Can you tell me how??
What kind of bug???
I sent a bug report recently regarding music app closing unexpectedly... when it happened, it showed a pop up sayin send a report to HTC, i clicked on send, it took me to the HTC Dev website, where i gave the details of my bug... the reply came in less than 12hrs...
bug report file
my WiFi doesn't find any router so I asked HTC about it.
they replied:
Kindly send us your IMEI number and a bug report file.
and they wanted my software number too.
Related
Hey man....are you aware of this problem with the Hero where people are not recieving their text messages?
http://androidforums.com/htc-hero/8155-do-not-receive-100-my-texts-htc-hero.html
I don't personally have a Hero but my cousin does and he alerted me to this problem. It's nothing to do with your ROM, but it appears to be an OS issue as people are reporting it in different countries and on different networks. My cousin is running your 2.2 ROM and has this problem, but people running stock have reported it as well.
Would you be able to take a look into this and see if there's a simple fix for it that you might be able to sort out ahead of HTC looking into it? HTC must be aware of it by now but who knows how long it will take for them to fix it...
i've had the same problem. I always used ChompSMS for sending and receiving text messages. At one point i decided to remove HTC's Messages application (Mms.apk / Mms.odex). After that i was still able to send text messages, but i couldn't receive them anymore.
Bottomline: Ask your cousin if the app Messages still is on his phone.
Please either PM someone direct or preferably post your query in relevant thread, i.e. MoDaCo's rom thread.
No need to create new thread
Thread closed
Casey Rain said:
Hey man....are you aware of this problem with the Hero where people are not recieving their text messages?
http://androidforums.com/htc-hero/8155-do-not-receive-100-my-texts-htc-hero.html
I don't personally have a Hero but my cousin does and he alerted me to this problem. It's nothing to do with your ROM, but it appears to be an OS issue as people are reporting it in different countries and on different networks. My cousin is running your 2.2 ROM and has this problem, but people running stock have reported it as well.
Would you be able to take a look into this and see if there's a simple fix for it that you might be able to sort out ahead of HTC looking into it? HTC must be aware of it by now but who knows how long it will take for them to fix it...
Click to expand...
Click to collapse
the text thing is when you don't wipe the phone when flashing
wipe and all is good....i know this as it happened to me too
i must say this is very annoying , not the message but the situation itself , why the message cannot be sent why? there is reception and all ..
idodekel said:
i must say this is very annoying , not the message but the situation itself , why the message cannot be sent why? there is reception and all ..
Click to expand...
Click to collapse
I've noticed on my phone that if I happen to be sending a message at the same time I'm receiving one, my outgoing message usually fails. I'm not sure why this is though.
i agree , i think there is a bug hidden in this issue..
i have many good things to say on my deviice but there has to be a good reson or solution for this , to bad HTC are not recieving our complains and check this
I had always assumed it was a carrier issue. Disconnecting and reconnecting the radio always has fixed the issue for me.
may i asked how u do that ?
my solution is softreset...
is that happen with the TF messeging ?
or the Win messeging ?
casue it happened with me in the TF thread mode
and i stoped sending from that interface till a solution come up
now i send from our old good Win messege with no problem what so even
itdid happen with in the touch flow mode ,
i will try the old known and good wm mode in order to send message , and i will keep you updated.
For me it has something to do with the numbers saved in the phone. I got them all in +49 (0xxx) 1234567 format. When calling someone the phone automatically ereases the 0 and dials +49xxx1234567 - when sending messages the 0 remains in the number and I get the error. I can erease the 0 by hand and then the message is send. After that i can reply to that person using winmo messaging without ereasing the 0...
Partial solution perhaps
Mad Marc said:
For me it has something to do with the numbers saved in the phone. I got them all in +49 (0xxx) 1234567 format. When calling someone the phone automatically ereases the 0 and dials +49xxx1234567 - when sending messages the 0 remains in the number and I get the error. I can erease the 0 by hand and then the message is send. After that i can reply to that person using winmo messaging without ereasing the 0...
Click to expand...
Click to collapse
Hi Marc.
Don´t know if it´s the same problem but there´s an official fix that sound´s about right here:
http://www.htc.com/europe/SupportDownload.aspx?p_id=250&cat=0&dl_id=625
For some obscure reason the explaining text is in french on that site, whereas everything else is in english.
Be advised however that this fix is dated july 30. 09.
There´s a ROM-upgrade dated August 8. 09. Now i can´t be absolutely sure but if I was employed in HTC maintanance, i´d include old patches in the ROM-upgrade. Your post states your ROM version to be 1.14.111.2 and the new German version is 1.19.407.1 so you might be able to solve the issue with a ROM upgrade.
I haven´t upgraded my self. Even though there´s a Danish one provided as well. I´m waiting for the stock WinMo6,5 rom. Installing bought software, contacts, backup and everything feels like too much trouble when we´re going to have to do the whole shebang all over again in a fortnight or so.
In any case the German rom can be found here:
http://www.htc.com/europe/SupportDownload.aspx?p_id=250&cat=2&dl_id=629
Regards
ELO
samarrai said:
is that happen with the TF messeging ?
or the Win messeging ?
casue it happened with me in the TF thread mode
and i stoped sending from that interface till a solution come up
now i send from our old good Win messege with no problem what so even
Click to expand...
Click to collapse
I've also had this occur on the TP1 and the Titan, where I was using the Windows default app.
Polar67 said:
Don´t know if it´s the same problem but there´s an official fix that sound´s about right here:
Click to expand...
Click to collapse
Thanks Elo, just tried it. Seems to work only on Unbranded TP2. Mine is a T-mobile Vario V, I get an error "Incorrect Device".
I will wait for WiMo6.5 as well, I guess it will be included there. And T-mobile will provide a free update for their MDAs.
what's worse - while that error message is sat in the background, until i click it i cant receive any incoming messages (actually looks like i loose them). it cost me a fortune using it abroad, this bug! what's even worse - the tp2 rom provided by mpd is an older version to what this patch fixes, hence incorrect device. waiting for htc reply
idodekel said:
i must say this is very annoying , not the message but the situation itself , why the message cannot be sent why? there is reception and all ..
Click to expand...
Click to collapse
Do you happen to use PIM backup?
no i am not using ,
i am sure this is a bug, i use now the windows mobile messaging module and its flawless.
HTC YOU HAVE A BUG!!!
(please fix it )
Hi
Found a weird problem with SMS sent to me by T-Mobile and First Direct
When the message arrives it is shown to have come from "John Smith" who isn't in my phones contact list, however he is in my Facebook list BUT without a phone number.
Normally it would show the company name or sometimes 150 for T-Mobile.
If someone who isn't in my contacts sends me a text it is showing the number who sent it.
Anyone else had this or know how to fix it?
Got the same bug myself. Put in a new sim card and the same thing happened again, also the same facebook contact appeared. I just deleted it
OK I deleted the Facebook contact who was showing up (they are not that close a friend anyway)
As soon as I did the SMS changed from his name to First Direct
Not sure why it happened, or what I would have done if it was a close friend, but its fixed for now
I have the same problem, just yesterday... I havent tried to resolve it though..
Problem is I do not know how to delete this facebook contact...
saayinla said:
Problem is I do not know how to delete this facebook contact...
Click to expand...
Click to collapse
Login to Facebook on your pc.
Goto Friends
Find the one showing up in your SMS
Click on the remove friend link down the left hand side and confirm removal
I had the same...the facebook contact had their phone number listed as '???'.
My (ex) friends number was "Ask Me"
Still not sure how that links it to T-Mobile (150) or First Direct (no number shown)
just posted about this, sorry, missed this post.
i have the same prob, my fb contact has no number but ask me instead. i dont want to delete the contact though, grrr
tytn2_user said:
i have the same prob, my fb contact has no number but ask me instead. i dont want to delete the contact though, grrr
Click to expand...
Click to collapse
I wondered when that might happen.... I guess the best option is to delete them, then add them as a friend again?
Although that might bring back the issue, at least its worth a try!
Let us know how you get on.
Got the same problem. Problem is this is quite a close friend so I'm not going delete her.
Hopefully this will get sorted out with a patch or an update.
Damien
Just had the same too, hope there's an update for this, it's quite annoying!
Same for me, friends number is '0800 eat my leg' haha
Rather than writing rubbish in the number fields, why not just leave it blank? Stupid people on Facebook.
Same problem here with texts from Lloyds TSB and mobile fun! As a few others, I don't want to delete the Facebook contact to fix it as it shouldn't be happening to start with. :/
Found that the person was the only Facebook contact I had linked with a stupid phone entry. I have Facebook contacts hidden in 'People' and now none of them linked with silly numbers - I'll see what happens the next time one comes.
I don't think its just limited to Facebook linked contacts as mine was linking to an imported contact from Google but who had an additional business number listed as 'x' in the second number field. deleted the field then all was sorted
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
I have this problem too, when T-Mobile sends me an SMS. At the moment I've only seen Facebook contacts linked to the messages, 2 different contacts so far. One of them (happened just now) actually has her proper mobile number set. In both cases these people exist as contacts purely on facebook, they are not "linked" to a phone/google contact.
I've reported the problem to HTC support, I'll post if I get a reply. Please make sure you report the problem so that HTC are aware of it.
I'm getting the same problem too with my Orange Desire
zippyioa said:
My (ex) friends number was "Ask Me"
Still not sure how that links it to T-Mobile (150) or First Direct (no number shown)
Click to expand...
Click to collapse
My fb friend also has "ask me" grrrr
Contacted Orange and HTC to see if they know a fix to this, if not I'll just have to delete that contact.
I contacted HTC last week... just got the following back from them:
Thank you for contacting us. The issue that you have described is known to us, and we are currently investigating this. We hope to have this resolved in a future software update, and you are advised to regularly check the update feature on your phone in order to download any ROM updates as and when they become available. HTC greatly appreciate all feedback from our customers regarding technical issues, and please accept our apologies for any inconvenience caused.
Hopefully they fix it soon. The more contact they get about it, the higher priority they might give it (wishfull thinking!!) so if anyone is getting this issue please contact HTC via their support link:
http://www.htc.com/uk/CS_Mail.aspx
Thanks
Zippyioa
Not sure what gives but I receive PM's but cant reply or even submit a new one for some reason...anyone have any clue what the issue maybe? thanks
Hi!
Since I updated to Oreo I have now had a bug/error report generated notification twice without doing anything to generate one. Tapping it opens up a dialog informing me that personal information may be sent, and to only send reports to people I trust. Nowhere does it say where the report will be sent, so of course I cancelled it.
Has anyone else had this happen?