Settings help for non-sprint carrier (nTelos) - Samsung Epic 4G Touch

So I bought this phone used off of EBay and I have nTelos for a carrier (not sprint). I don't have much issue with the phone except that I can't change the @sprintpcs.com username that shows up in the ## whatever-it-is # settings. I think this is what's causing the constant "unable to connect to sprint data invalid username/password" errors. I can post more exact details on the error message if someone needs it. I think it's something like error 67.
Sent from my SPH-D710 using XDA

You think your getting that error maybe cause you don't have an active account with Sprint???
I could be wrong but ...
Sent From My Galaxy Class StarFighter

Thank you trying to help. I thought it would be obvious by the title that I don't have an active sprint plan because IM not with sprint as a carrier.
is there any way to get rid of the error 67 without signing up for sprint?
Sent from my SPH-D710 using XDA

feyrune said:
So I bought this phone used off of EBay and I have nTelos for a carrier (not sprint). I don't have much issue with the phone except that I can't change the @sprintpcs.com username that shows up in the ## whatever-it-is # settings. I think this is what's causing the constant "unable to connect to sprint data invalid username/password" errors. I can post more exact details on the error message if someone needs it. I think it's something like error 67.
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
Well you haven't mentioned how you got it on nTelos in the first place. Do you have just voice working or voice and data?
Error 67 is a (data) provisioning error message.
The @sprintpcs.com username you're seeing is the previous Sprint user's provisioned username for Sprint's 3G network. It's easy to remove/edit that entry if that's all that's bothering you. You'll need the MSL or SPC and ##3282# in EPST.

Thank you
I did go into data provisioning and change the username (used some info from mom's stock Samsung gem), but im still getting the error 67.
I have had voice and data working on nTelos (took to nTelos store to originally have them switch it over) but still get the popup errors (usually when it starts up from reboot).
I also still haven't been able to get mms to send either (using stock messaging app).
Is it safe to use ##72796# if IM not on sprint? Or is that a sprint-only thing? I've seen it in a bunch of threads but they all had sprint too.
Sent from my SPH-D710 using XDA

##72796# SCRTN (Factory default value for DSA selection) normally will reset to default (Sprint) values, so probably not a good idea. Not sure really though...

Wasn't able to find much on nTelos but I'd check to see if they support the hands-free activation. My MVNO does and they just register it in their system by MEID - the hands-free activation pulls the rest down. If so, it's just a matter of clearing the data (I believe ##786#) and letting it pull again.
Keep in mind that I haven't tried this before so I would let someone else either confirm or correct this post if needed. In this case it wouldn't hurt to get another opinion.

Use QPST to edit the data profiles.
Sent from my SPH-D710 using Tapatalk 2

Related

[Q] Weird problem Evo on Boost Mobile

Hello everyone, I did a little searching and yet to find a problem or resolution similar to mines. I am not new to flashing. Everything normally ran smooth on previous phones that I did. My final product after the flash is the issue.
Flashed phone is an Evo 4g. One prior owner, a close friend who bought it new from the Sprint store. Not going into the technical details( assuming everyone knows the process). But my donor phone this time was the incognito.
Problems: I have no idea what could of happened. When I call out the number shows as private on any phone that I call. I try calling the phone, it goes to voice mail. I call out pressing *82 to see if my number appears but I always get a "Welcome to Verizon wireless, your mobile number is not active or invalid" . When I press 611 it goes to the Sprint Carrier. Sms don't work but internet does. Any guidance would be appreciated. Anyway in which I can restart from the beginning without rerooting? Or a way to bring the original esn back, I could take it from there also.
-Thanks
AvJoe585 said:
Hello everyone, I did a little searching and yet to find a problem or resolution similar to mines. I am not new to flashing. Everything normally ran smooth on previous phones that I did. My final product after the flash is the issue.
Flashed phone is an Evo 4g. One prior owner, a close friend who bought it new from the Sprint store. Not going into the technical details( assuming everyone knows the process). But my donor phone this time was the incognito.
Problems: I have no idea what could of happened. When I call out the number shows as private on any phone that I call. I try calling the phone, it goes to voice mail. I call out pressing *82 to see if my number appears but I always get a "Welcome to Verizon wireless, your mobile number is not active or invalid" . When I press 611 it goes to the Sprint Carrier. Sms don't work but internet does. Any guidance would be appreciated. Anyway in which I can restart from the beginning without rerooting? Or a way to bring the original esn back, I could take it from there also.
-Thanks
Click to expand...
Click to collapse
What rom are you using? Have you tried to update your profile and prl?
Sent from my PC36100 using xda premium
Yeah, sounds like you have a Verizon prl or you are roaming, try updating it.
Sent from my PC36100 using xda premium
Or, a Sprint PRL with enabled roaming.
Don't have the phone with me but a basic recovery rom (forgot the name) while rooting, updated to mikg sense rom, downgraded radios, flashed then received those issues, did a recovery from nand back up, issues still there. I'm not home yet, but i'll try to update the prl. I also thought it was one if those you guys stated. The other forum thinks that I screwed a middle step up and gave me some software( haven't tried it yet). But i'll update later.
Sent from my PC36100 using XDA App
I believe that you are correct it's running off of roaming. Don't know why I get verizon error though.. But sadly I found where I went wrong. I fcked a middle step up. Only 9/10 of the data successfully transfered to the device for some reason. My rls log shows that my esn(hex) is zero'd out. That means that the other ways involving esn to restore are now deemed useless, unless there is a way involving org. Hex or dex. I would try rewriting locations using old esn &meid locations but didn't write the esn down . Any guidance from here?
Sent from my PC36100 using XDA App
once you write the MEID, I have always had it write the ESN for me, I have never had to restore the ESN personally. But there is a website out there that will figure out your ESN based off of your MEID. google it cause I do not remember the name of it off of the top of my head.
Yes, I was working with different software than I usually use. But yes I found a meid converter early. I now know my esn and will try to do it manually the way I stated above.
Sent from my PC36100 using XDA App
Problem resolved, everything is now running smooth, thanks again to the few who actually responded to my post.
Sent from my PC36100 using XDA App

[Q] Default Sprint Banner

I picked up a used Evo 4G recently only to find the previous owner had it flashed to MetroPCS.
As far as I can tell I've got it all back on the Sprint network but still having some problems, example, it'll only call out or receive voicemail when roaming. I want to take it to the Sprint store but the banner says "MetroPCS".
I need to know exactly what the default Sprint banner says so I can fix it up before taking it in.
The device is showing my @sprintpcs email address, downloaded the latest PRL (60687).
I didn't know what the MSL was and didn't use cdma-workshop because on two different systems with two different antivirus software it came up as Malware. I set it to 000000 using a guide I found but could do with knowing what it should be. (Is the MSL unique to me as a customer, if so would I be able to find it from my Moment phone maybe?)
Anyway, the main thing is the banner. If I can set this then it'll be half the battle.
TIA.
P.S. Why wouldn't this be reset after a factor reset? Is there a code that will literally wipe everything or am I missing something that I need?
I think it didn't reset because its a radio thing, not software. Not the smartest on carrier flashing things though.
Sent from my PC36100 using XDA
http://themikmik.com/showthread.php?8477-Radio-Update-1-21-2012-2-15-00-12-19
Post 1 and use the 3rd download link for the PRI, baseband and WIMAX.
Flash it and see if that fixes the issue.
Thanks for the link. I have to leave in 10 minutes so I'm not going to have time. I have tried to get into recovery before (hold down volume while powering on) but it doesn't seem to work for me so I need to look around and see what I'm missing. If Sprint can't help then I'll give this a go.
They did tell me they had a service outage in this area so I'll try on my way home.
Thanks for the suggestions.
Make sure fastboot is off in settings, and once that is off, pull out battery and put back in then try again. Or get quickboot or something from the play store.
Sent from my PC36100 using XDA
Thanks for the posts. Sprint was saying that they couldn't get it to receive a signal so they'll just replace it for me. That $8 a month that I've been paying forever finally pays off!

WiFi Calling: REG09 "Missing911 Address" Error

I still cannot use my WiFi calling feature of the SII ANYWHERE outside the USA! TMO touts the wifi calling feature as a method to reduce roaming charges when traveling abroad but the f$$%king app fails to work! I continues to alternate between red and blue with the MISSING 911 ADDRESS error constantly popping up. TMO says my address is in their system and their tech support is clueless.
Stock ROM. Same problem on my HTC One S, so def a TMO issue!
Anyone have any solutions?
Hey I'm a t- mobile rep you can fix this in a few ways! You can go to a tmobile store and ask them to update your 911 address or you can call into customer care and ask them. Customer care is 611 on a tmo phone
Sent from my SAMSUNG-SGH-T989 using xda premium
Same effin problem here! I'm in Afghanistan and it stopped working a couple weeks ago. Can't call 611 or anybody.
I had to update mine via the t-mobile.com website and must have an account set up.
f10a said:
I still cannot use my WiFi calling feature of the SII ANYWHERE outside the USA! TMO touts the wifi calling feature as a method to reduce roaming charges when traveling abroad but the f$$%king app fails to work! I continues to alternate between red and blue with the MISSING 911 ADDRESS error constantly popping up. TMO says my address is in their system and their tech support is clueless.
Stock ROM. Same problem on my HTC One S, so def a TMO issue!
Anyone have any solutions?
Click to expand...
Click to collapse
Login to T Mobile website. On right side click on 'Edit customer Information' link and update ur address under 911 address.
First thing I did was call TMO and made sure my address was in there. Didn't do ****e!
You need to specify 911 its on a separate Page
Sent from my SAMSUNG-SGH-T989 using xda premium
Try doing it through the website... Otherwise request a new sim card. Those are your only options.
Sent from my SGH-T989 using xda app-developers app
I have the same problem. I have updated the 911, got 3 sim cards and nothing. I don't use it but I would like to have all features working but oh well. Technologyisnt always perfect, that's why theres so many updates everywhere.
As a rep in can tell you the only reasons for wifi calling not working are not having a 3g-g sim card or not actually having your 911 address right I work in a location where wifi calling is absolutely necessary so I have fixed this a lot
Sent from my SAMSUNG-SGH-T989 using xda premium
I have a new sim card, wifi calling on my acct, and have tried several 911 addresses. It just wont work!
You can't do it online as you noticed you have to call customer service and they will do it for you.
Sent from my SGH-T989 using xda app-developers app
Im going through the same thing....It just doesnt work...BS
online, the address is correct. Called tmo, they confirmed its in the system. spoke to several reps, all clueless. each one demanding a master reset or they cant help me....
NOT GOING TO WORK!!!!
bzlik88 said:
Im going through the same thing....It just doesnt work...BS
online, the address is correct. Called tmo, they confirmed its in the system. spoke to several reps, all clueless. each one demanding a master reset or they cant help me....
NOT GOING TO WORK!!!!
Click to expand...
Click to collapse
+22 yup, either you edit online or have T-Mobile edit for you.. it just doesn't work. Yeah, I don't need it or use it but I would like everything working on my phone..
DMolina
using tmobile website fixed for me
Well, I don't get this error in the US, but I do get it in Europe while even using an international SIM card. Very annoying.
cipsaz said:
Well, I don't get this error in the US, but I do get it in Europe while even using an international SIM card. Very annoying.
Click to expand...
Click to collapse
You will definitely not be able to use WiFi Calling with a non-T-Mobile SIM card. It needs to register onto the T-Mobile network (via WiFi) in order to work so w/o the proper SIM it will not work.
I used my old address as the 911 address, and passed the verification.
Sent from my SGH-T989 using Tapatalk
I feel your pain buddy..
bzlik88 said:
Im going through the same thing....It just doesnt work...BS
online, the address is correct. Called tmo, they confirmed its in the system. spoke to several reps, all clueless. each one demanding a master reset or they cant help me....
NOT GOING TO WORK!!!!
Click to expand...
Click to collapse
I've called tmobile reps and they keep saying the same thing. I am awaiting the end of my contract and then I will be ditching tmobile for att with both my 5p man firm and all my personal lines. Sorry but its insane. The only fox is constant reboots and account resets and my people have better things to do with their time.
I used the t-mobile website to fix mine. under the 911 address like everybody is saying. A few things you need to know about updating it online tho, i thought i would point out that other haven't. When i went online to change the 911 address, it had the address already in the space. It still wasn't working, so i deleted the whole address and retyped the address exactly the same then saved. It can take up to 1 hour for the phone to recognize the new address so don't go changing every 10 minutes saying its not working. After the hour wait, it is recommended to reboot the phone for the changes to be finalized. If you follow these steps, it should work. "no guarantees" but worth a try.

Visual Voicemail error.. help

Does anyone know why when I try to open my T-Mobile Visual Voicemail app it just gets stuck on processing then eventually it tells me it can't connect to network? Im on stock unrooted.
SGN3 now Free
bump
SGN3
Try and do it without wifi calling make sure ur on tmobile data and wait like 5 minutes may take awhile and nake sure u have a good signal
Sent from my Note 3
I have the same issue just fc.
Sent from my SM-N900T using xda app-developers app
Bump
Sent from my SM-N900T using xda app-developers app
Same issue here. I called a tmo rep and they "added the free feature to my account" yet every time I hit next at the voicemail setup menu it sits at processing and errors out with a "no response from server". I am on T-Mobile's LTE network with full signal, so that isn't the issue.
***EDIT***
Some additional info:
-Just bought my Note 3 yesterday.
-Just switched from an iPhone 5 (It was lame) that had functioning voicemail
-I have a postpaid simple choice account.
Hopefully we can get this figured out
Hey guys. A lot of things go wrong on T-Mobile bloatware. Just get YouMail from the market. Trust me it will save you so much more time and frustration. I install it on every android I have.
Just tried youmail and got an error saying that my youmail test call has failed every time. This is weird, I'm blaming the iPhone lol
Sent from my SM-N900T using Tapatalk
Mine didn't work Since I Bought The phone. Backed up my data n restored to factory. Worked first shot. Kept getting couldn't connect to server..

[Q] Help with Verizon SCH-I535 Phone to use on T-mobile

Hey everyone and thanks for taking the time to read this,
So the story goes as so: After doing some research couple months ago about the capability of the Verizon Galaxy S3 to work on T-mobile, i purchased it, and got it to successfully work on T-mobile(texts, calls, wi-fi). The problem is, i just recently upgraded to include a data plan, and i cannot access the internet, despite taking my phone to my cell phone dealer and contacting T-mobile.T-mobile even sent me a guide to do a mastery reset to factory in hopes to solve this problem, only to tell me afterwards that the phone version SCH-I535 is a "verizon locked-software" and i won't be able to set up an APN to work on the T-mobile network. This was all due to the fact that i was not able to set up a APN for T-mobile, and every time i tried to access it through setting, it brought me to a blank black page with the only option of "Reset to Default". After reading other forums and talking with some people, many have suggested i take this issue to XDA to find a solution.
So, here i am.....Does anyone know if it is possible for me to break/root/ or whatever it is called so i can successfully access the t-mobile network on my phone? Preferably an easier guide since i am sort of a newbie at this sort of stuff.
Thanks again for reading.
Before your Contract change, you were able to receive and make calls successfully with T-Mo Sim right ? Even now you can make calls too correct ? The reason I am asking this is to be able to check if you are really unlocked off of VZW. If you are not unlocked, then that would be the first step.
You are right, the APNs do drive Data Connection. If the stock firmware does not allow you to change APNs then you will have to root. Please post a screen of your Settings > About phone that shows your Rom Version, Baseband and Kernel.
Perseus71 said:
Before your Contract change, you were able to receive and make calls successfully with T-Mo Sim right ? Even now you can make calls too correct ? The reason I am asking this is to be able to check if you are really unlocked off of VZW. If you are not unlocked, then that would be the first step.
You are right, the APNs do drive Data Connection. If the stock firmware does not allow you to change APNs then you will have to root. Please post a screen of your Settings > About phone that shows your Rom Version, Baseband and Kernel.
Click to expand...
Click to collapse
Hey Perseus, thanks a lot for taking the time to reply. I bought the phone in the summer off someone who had verizon. I have always had T-mobile, and considering this phone is GSM, i decided to buy it because it would probably work for T-mobile. I had the phone unlocked, and i am currently using it to make calls, texts, and even use wi-fi with no problem. The only problem at this time is that i recently added a data plan which i cannot currently use. Here is a screen shot of what you have requested.
Thanks again
First try
Settings > More > Mobile Networks > Preferred Network Type.See what it is set to. Change it to LTE/GSM/WCDMA if needed. See the other option System Select as well.
Also separately try the following.
Hit ##DATA# in the Dialer. In the subsequent Menu choose EDIT > OTHERS > LTE APN
If all fails, please Root the phone and then try. The way you go about is
1. Flash a Custom Recovery via Odin. Make sure the version of Custom recovery is for your model D2VZW not D2TMO.
2. Flash a SuperSU zip file via Recovery and then hit fix permissions in the recovery.
Try the APN Settings after that. IF you can actually access them, then set them according to this link.
If all the above fails, I'd suggest a custom Rom for d2VZW.
You will never get 4g trust me I had one... you will just get the E
Sent from my SGH-T999L using xda app-developers app
Ok, so i tried to changed it to LTE and i got no service at all, so i switched it back to Global. I also tried the dialer thing several times, and got the " connection problem or invalid MMI code"
So i guess i am going to have to root the phone? Does anyone know a good video tutorial or written tutorial on how to safely do this? Also, what exactly is rooting?
HackThisThing said:
Ok, so i tried to changed it to LTE and i got no service at all, so i switched it back to Global. I also tried the dialer thing several times, and got the " connection problem or invalid MMI code"
So i guess i am going to have to root the phone? Does anyone know a good video tutorial or written tutorial on how to safely do this? Also, what exactly is rooting?
Click to expand...
Click to collapse
You have to enable the mmi codes to use them. Anyway as stated above your reply you will never get 3g or 4g just edge (seen it personally) which is pretty darn slow.. Not worth it if you ask me and be paying for data.. If you still want to root it and keep trying to add sons check the Verizon forums.. They could probably help you a lot more than on this side of the forums
Sent from my SGH-M919 using Tapatalk
Guys, he is not getting ANY data signal at all. His problem isn't getting the specific icon but being not able to change APNs.
@HackThisThing, you are better off following up on Verizon Device forum. That forum does have a video tutorial for Rooting. Here's forum link.
I don't think you will be able to change APNs without rooting. I checked with a buddy of mine who has the same device as you.
Here's a good answer to What is Rooting ?
Even if you CAN fix it, why bother if you can only get 2G? I'd sell it or trade it for a phone that's more compatible with T-Mobile 's network instead of paying for data and only getting dial-up speeds. I get that solving problems is fun, but OP do you want to live with only 2G?
Sent from my SGH-T999 using Tapatalk
I don't agree with that assessment. Just like the T999L phone, this device will work on LTE Bands just fine. OP just needs to wait for LTE to be rolled out in their area. There's a coverage map and roll out schedule on T-Mo website and the T-Mo News blog.
It's worth a look, but could still leave them with patchy coverage. If it's going to be a while, why wait when it's not hard to just trade the phone? I guess I don't see a reason why hold out on getting a Verizon phone to work when you could just get one that works now with little to no monetary loss. It's just a Verizon S3, not really something worth "waiting" for when they could get the same thing but more functional on their network of choice.
They made an honest mistake and waiting might give them "good enough" service - but other than that they're stuck with dial up speed only and risk bricking a phone they could just trade or sell now.
Maybe I'm just impatient and risk averse.
Sent from my SGH-T999 using Tapatalk
OP has already purchased this VZW version.
Same Problem...
I have the same problem....
How to get any type of data...?

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