Help! My phone wont charge anymore! GEN - Samsung Galaxy Nexus

So I didn't know where to post this, cause Im not really sure what the problem is.
Not sure if its the rom, kernel or the phone, but it is definitely software related.
Im currently running AOKP Milestone 5 & the 3.0.8 Trinity Kernel.
2 days ago I woke up and found my phone wasn't charging anymore. Tried 3 different chargers and nothing seems to help.
Then I decided to turn off my phone, and to my surprise - I get a charging indication. When turned on 3 hrs later, Im usually fully charged. But my phone WILL NOT charge whatsoever if it is on.
What the heck is wrong with my phone?

Read an weep: http://code.google.com/p/android/issues/detail?id=23789
A LOT of users have reported this problem, yet Samsung claims it is water damage and won't do a warranty repair: http://www.reddit.com/r/GalaxyNexus/comments/tqlii/samsung_refusing_to_honor_warranty_for_infamous/

Thats happened to me a few times.
I dont know how i fixed it.. i tried to run the battery down (was around 30%) and then connected it to the charger.. worked after.
I hope it isnt water damage because im sending my phone in for repair.

Related

[Q] Strange charging problems/MTU data Doesn't work

Ok here's the rundown:
Found out about the fast charging feature of Franco's kernel.
Flashed Winner's build onto my phone.
Flashed Franco's Milestone 2 build
Purchased/played around with multiple fast charge togglers. Decided to just let Tasker do it when the phone went into car mode.
Tasker did a good job of turning on fast charge but was sloppy in turning it off.
Several days later while playing GTA I had to plug it into my computer, fast charge was on. Shortly afterwords my niece and daughter get into a fight and I put my phone down, break up the fight and take my daughter outside to calm her down (She's 14 months) forgetting about the phone.
Phone sits on the computer's USB for about an hour maybe hour and a half.
Come back, it's at about 86% realize fast charge is on and turn it off.
That night the phone won't charge.
Now, here's what I have figured out.
Phone will charge in a powered-off state.
Phone will usually charge after a battery pull.
Phone will not connect to Windows 7 machines or XP machines except to charge when off or after a battery pull. (Device not recognized, latest Samsung drivers installed)
Phone will not connect in recovery mode.
When the phone does not charge it does maintain the current battery level unless I'm using up more battery than it can replenish.
Flashing multiple roms doesn't work.
Re-flashing Franco's kernel doesn't work.
Manually entering fast-charge commands doesn't work.
Oh and when I say it doesn't charge that is on either AC or USB.
I'd send this thing back to Verizon but I can't stock and lock it.
I would guess there are at least 20 threads here with this exact issue.
Yea, sorry about that. I did look around but besides 1 or 2 threads of people doing the usual rom swapping and just going out to get a new phone. I just wanted to start a thread for real diagnostics of this problem.
Oh yea, I also found the phone while plugged in will maintain the charge on the battery but will not actually charge the battery. Next time I'm in the car I'm going to see if the charge script will enable fast charge (Maintain) off of a USB connection.
This is the real thread: http://forum.xda-developers.com/showthread.php?t=1427539
I did read that thread, I don't think that is the same problem I'm having. I actually had that issue before (Shorted contacts) and had my previous Gnex warrantied.
To tell you the truth this will be the last samasung phone I'm ever going to get. Samsung is great on glitz but short on substance. My previous i760 was the same story. Fantastic out of the box but once it was 4 months old it was a royal pile of junk. It's pretty bad when you send the things into warranty enough to where the call center people get to know you by your voice. We currently have 4 of these things in the enterprise I have had to call in on them 6 times already.
Edit: well **** on a stick, it is related. Good I can continue ranting on the absence of the 3 pin dock(s) with more vigor than before. Now off to Ebay to find a replacement charge board.
I know, Samsung has not handled this problem well. I have read threads where they claim water damage on this exact issue, and refuse to fix the problem under warranty. After so many issues with it, they REALLY should have fixed it under warranty.
After having this issue twice, and after replacing my USB charging board twice I know that you have the same issue in the sense that it is the USB charging board that it failing.
You really should star/comment here if you have not: http://code.google.com/p/android/issues/detail?id=23789

[Q] Galaxy Nexus Charging Problem Backlight Keeps Coming On

I am REALLY unhappy with this phone. Aside from the poor signal and other issues well known to the Nexus, I now have a phone that has a charging problem. Sometimes when I plug the phone in, it does not recognize that it is plugged in and will not charge. This is not an issue in itself, because if I unplug and plug back in a few times it will eventually charge. The big problem is when it is NOT plugged in. The phone will often switch between charging and not charging on the battery indicator.... even though it is NOT plugged in.
I read up on this and found that... shocker.. this is just one more issue plaguing Nexus owners. The real problem for me is that everytime the phone switches from thinking it is charging to not charging, about every two seconds mostly, the screen comes on. This results in the screen constantly going on an off and the battery draining extremely fast. It is 8:17 am, and I unplugged the phone at 6:40 this morning. In less than an hour and a half, the battery has fallen to 38% and I have not used the phone at all today. It is sitting on my desk, flashing like a disco club.
I have searched but have only found an option to keep the phone ON while charging. Is there an option or app available that will prevent the screen from lighting everytime it thinks I have plugged it in to charge? I am rooted, so any option known would be helpful.
I cannot wait to throw this thing in the garbage, but I am not happy with any of the other options currently available. I like the look of the Galaxy S3 but the Gnex has left a bad taste in my mouth for Samsung... it was my first Samsung phone and I'm not sure if I should judge the product line on all the problems I have had with this phone. I loved the HTC Incredible it just got a little old.
Can anyone help me with this problem... please! It is now at 30% since I typed the last few lines. I can sit and watch this thing draining like a bathtub.
Jim
try changing the usb port on the phone
http://www.ifixit.com/Guide/Repairi...zon-LTE-Micro-USB-Charge-Port-Main-Mic/9641/1
I had this issue caused by water damage quite recently - it was in my pocket during some absolutely unprecedented rain here in the UK, and although it seemed I could charge it without problems, when it was off the charger it'd be confused and flash on and off as you say. I just threw it in some rice and took it out at midnight, problem solved (whether the rice was actually responsible for solving it, I have no idea). Has your phone been used in the rain or anything like that, or been in the pocket of clothes that aren't very 'rainproof' during rain? Could be it.
Is it the charger? I had a bad car charger that did the same thing. If not, I would contact Samsung and see what they can do for you.
Sent from my GSM Galaxy Nexus using Tapatalk 2
I read about the water damage being a possible culprit but I cannot remember it getting wet anytime recently. It is not the charger, it does the same thing with two different chargers and the car charger. It does actually charge, thats not the problem. The problem is when I am away from the charger the screen just comes on all the time and the battery is drained rapidly. It has been having issues for a week or two now but just recently started having the problem when not actually plugged in.
Someone just needs to make an app with an option NOT to turn on the touchscreen when first plugged in.
Jim
calaski8123 said:
I read about the water damage being a possible culprit but I cannot remember it getting wet anytime recently. It is not the charger, it does the same thing with two different chargers and the car charger. It does actually charge, thats not the problem. The problem is when I am away from the charger the screen just comes on all the time and the battery is drained rapidly. It has been having issues for a week or two now but just recently started having the problem when not actually plugged in.
Someone just needs to make an app with an option NOT to turn on the touchscreen when first plugged in.
Jim
Click to expand...
Click to collapse
Have you been able to fix your issue? I've had zero issues with my Galaxy Nexus for months, and now I'm having the same problem you describe. Initially I thought it was the ROM, but last Sunday I noticed that the phone will simply not sleep without being charged. The USB port appeared to be bent downward, so I used a tiny flat head screwdriver to raise the port. This seemed to fix the issue for a few minutes, but then the phone kept waking up. It's murdering my battery, and I'd like to fix this situation. The problem seems to be intermittent, and occasionally it will work for hours at a time. This leads me to believe that the problem could be internal.
I'm wondering if you tried anything else? I don't have a problem replacing the USB port myself because it seems like an easy and cheap fix. I'm not a novice when it comes to repairing phones, but I'd rather not open the device quite yet.
The new part is $8.00 shipped, and the seller is in the US. You can't go wrong. I will report back once I fix the problem.
Not really, the problem just sort of went away a week ago... I'm getting the Galaxy S3 end of October so I'm not going to replace the USB port. I messed around with the usb thing too, bent it with a knife so it wasnt touching anything. I also tried cleaning the contacts and blowing it out with air... not sure if any of these things helped or not. Like I said if I made it worse didnt matter as I'm getting GS3 soon. So for now its working but not sure why or how or how long...
Jim
calaski8123 said:
I am REALLY unhappy with this phone. Aside from the poor signal and other issues well known to the Nexus, I now have a phone that has a charging problem. Sometimes when I plug the phone in, it does not recognize that it is plugged in and will not charge. This is not an issue in itself, because if I unplug and plug back in a few times it will eventually charge. The big problem is when it is NOT plugged in. The phone will often switch between charging and not charging on the battery indicator.... even though it is NOT plugged in.
I read up on this and found that... shocker.. this is just one more issue plaguing Nexus owners. The real problem for me is that everytime the phone switches from thinking it is charging to not charging, about every two seconds mostly, the screen comes on. This results in the screen constantly going on an off and the battery draining extremely fast. It is 8:17 am, and I unplugged the phone at 6:40 this morning. In less than an hour and a half, the battery has fallen to 38% and I have not used the phone at all today. It is sitting on my desk, flashing like a disco club.
I have searched but have only found an option to keep the phone ON while charging. Is there an option or app available that will prevent the screen from lighting everytime it thinks I have plugged it in to charge? I am rooted, so any option known would be helpful.
I cannot wait to throw this thing in the garbage, but I am not happy with any of the other options currently available. I like the look of the Galaxy S3 but the Gnex has left a bad taste in my mouth for Samsung... it was my first Samsung phone and I'm not sure if I should judge the product line on all the problems I have had with this phone. I loved the HTC Incredible it just got a little old.
Can anyone help me with this problem... please! It is now at 30% since I typed the last few lines. I can sit and watch this thing draining like a bathtub.
Jim
Click to expand...
Click to collapse
I've got the exact same issues, it's ruining my battery life. Has anyone found a fix for this yet?
Its a physical problem. You need to replace the charging port, or get new phone like me.
calaski8123 said:
Its a physical problem. You need to replace the charging port, or get new phone like me.
Click to expand...
Click to collapse
@calaski8123 -> how would I replace the charging port? Should I contact samsung/google?? I have the exact same issue being discussed here and its driving me nuts. And I got this phone just a couple months ago so getting a new phone is not a solution...
best,
-Nripesh
If its new I'd take it back under warranty. If not, you can buy the parts on ebay and other sites... Search the Forums here, there are details. You can also search Youtube for a guide. Samsung probably would fix but it would cost much more.
Mine is better, but not sure what fixed it. The battery still doesn't last but half a day so I'm still getting the S3 in week or so.
Jim
Gnex Charging Issue
Hi all! Yes, I am another one of the unfortunate owners of a Gnex with this issue. I wanted to send out a reply to everyone that says to replace the USB charging port. I just had mine replaced, and it did not fix the problem. I have also tried different batteries, and I have read where some people are fixing this by *** gently *** bending the USB connector up ( toward the screen ). That also did not fix my problem. A few days ago I installed AOKP 4.2.1, and that was ineffective as well. I am stumped. My Samsung Fascinate was a very good phone, but the Gnex is really making me wonder if I ever want another Samsung. Has anyone found a solution for this? Unfortunately for me, I bought mine used and don't have the option of returning to Verizon for help. Thanks!

Not charging

Last night my phone died after 2 days off cable due to me having to use my cord for another device. I plugged it in today to find that it wasn't charging at all. I decided to give it a few minutes before trying, thinking it may not be turning on because it still needs some juice. I waited 30 minutes and it wouldn't turn on still, just gave me the little animation of a battery draining to indicate that it needs to be charged. After this, I figured that it's possible the cable is just dead, so I opted to borrow a cable from my brother. The cable charges his phone just fine, but it doesn't work with charging my phone. I took a shower while waiting for it to perhaps get the juice it needed, and still no dice. I tried several different outlets thinking perhaps the outlet was dead, and still nothing.
I've had the phone for a little over a month, so I'm not sure how long I have to turn it in or not; I'd hope it'd be 3 months for factory issues, but judging from how people mention 14 days, I'd assume that they're eager to push responsibility of broken devices onto the customer as fast as they can. Do you guys have any idea of what could be wrong? Perhaps if it's possible for me to get a replacement at this point?
I've been running the Lifeless v.11 Rom for a while with no issues, I haven't flashed anything in possibly a week or two, so I honestly doubt this is a software issue. It's never been exposed to water, but then again I really don't trust phones to detect if they've been damaged or not since it seems even a humid day is enough for those small water damage detection stickers to run pink.
WASSHOI said:
Last night my phone died after 2 days off cable due to me having to use my cord for another device. I plugged it in today to find that it wasn't charging at all. I decided to give it a few minutes before trying, thinking it may not be turning on because it still needs some juice. I waited 30 minutes and it wouldn't turn on still, just gave me the little animation of a battery draining to indicate that it needs to be charged. After this, I figured that it's possible the cable is just dead, so I opted to borrow a cable from my brother. The cable charges his phone just fine, but it doesn't work with charging my phone. I took a shower while waiting for it to perhaps get the juice it needed, and still no dice. I tried several different outlets thinking perhaps the outlet was dead, and still nothing.
I've had the phone for a little over a month, so I'm not sure how long I have to turn it in or not; I'd hope it'd be 3 months for factory issues, but judging from how people mention 14 days, I'd assume that they're eager to push responsibility of broken devices onto the customer as fast as they can. Do you guys have any idea of what could be wrong? Perhaps if it's possible for me to get a replacement at this point?
I've been running the Lifeless v.11 Rom for a while with no issues, I haven't flashed anything in possibly a week or two, so I honestly doubt this is a software issue. It's never been exposed to water, but then again I really don't trust phones to detect if they've been damaged or not since it seems even a humid day is enough for those small water damage detection stickers to run pink.
Click to expand...
Click to collapse
wish i could help you man:/ only thing i can think of is taking of the back plating and make sure the connector is fine.it would suck if we have another evo 4g on our hands, especially without a removable battery
WASSHOI said:
Last night my phone died after 2 days off cable due to me having to use my cord for another device. I plugged it in today to find that it wasn't charging at all. I decided to give it a few minutes before trying, thinking it may not be turning on because it still needs some juice. I waited 30 minutes and it wouldn't turn on still, just gave me the little animation of a battery draining to indicate that it needs to be charged. After this, I figured that it's possible the cable is just dead, so I opted to borrow a cable from my brother. The cable charges his phone just fine, but it doesn't work with charging my phone. I took a shower while waiting for it to perhaps get the juice it needed, and still no dice. I tried several different outlets thinking perhaps the outlet was dead, and still nothing.
I've had the phone for a little over a month, so I'm not sure how long I have to turn it in or not; I'd hope it'd be 3 months for factory issues, but judging from how people mention 14 days, I'd assume that they're eager to push responsibility of broken devices onto the customer as fast as they can. Do you guys have any idea of what could be wrong? Perhaps if it's possible for me to get a replacement at this point?
I've been running the Lifeless v.11 Rom for a while with no issues, I haven't flashed anything in possibly a week or two, so I honestly doubt this is a software issue. It's never been exposed to water, but then again I really don't trust phones to detect if they've been damaged or not since it seems even a humid day is enough for those small water damage detection stickers to run pink.
Click to expand...
Click to collapse
Pull your battery, try again
Sent from my LG-LS970 using xda app-developers app
Yea, going to update this. Sprint was giving me issues and trying to cough up money from me, so I pulled the battery and cleaned the port with a q-tip and it charged fine again. I was in for a scare there, but it's back to life.
Same problem...didn't have to pull battery
WASSHOI said:
Yea, going to update this. Sprint was giving me issues and trying to cough up money from me, so I pulled the battery and cleaned the port with a q-tip and it charged fine again. I was in for a scare there, but it's back to life.
Click to expand...
Click to collapse
Just wanted to chime in with my experience.
I had same issue. Battery completely drained with a visit to the relatives (low cell signal).
Got home and plugged it in for 5min, the "battery charging" animation came on when short pressing the power button.
Had to move the phone to a different charger for the night and noticed that I couldn't get it to even show the charging animation while on the charger. Indeed after 8 hours on the charger the next morning it still wouldn't turn on. I thought I would have to take it back to Best Buy. On a whim, I thought I would drain all of the capacitance from the system by pressing and holding the power button to see if that would allow it to restart the charge cycle. So I held the power button for about 30-45sec off the charger, then waited about 30min and plugged it in at work.
It worked. Not sure why, but I didn't have to return it to Best Buy, so I'm happy.

VZW GNex overheating and losing charge rapidly

So the other day I flashed a 4.3 rom and started having major battery drain and overheating issues. I tried re-flashing the rom and then tried some other 4.3 rom's and the same issue occurred. I then restored my nandroid backup from (4.2 rom) and it was doing the same thing. Even tried flashing a fresh 4.2 rom and still the same thing. Battery drains rapidly even while the phone is turned off and the phone gets very warm to the touch. I know it's not the battery because I have about 4 that I tried and my bro has the gnex as well and I swapped the battery from his perfectly working phone.
My phone also won't charge while it's turned on. Tried the trick with moving the pin up and it worked for a little while but now will only charge while off (sometimes).
Really wanted to hold off on getting a new phone until the next Nexus came out but looks like I might have to bight the bullet and get an HTC One, S4, or Droid Maxx.
So I guess my question is, is my phone completely screwed. Think I could turn it in to Verizon to get a refurb or am I screwed because I've flashed? Any other recommendations?
Appreciate it!!
hello sir
My phone was exactly in that condition.. suddenly battery drops without me doing anything, doesnt charge while ON.
Well, what i discovered is the fact the battery drops too fast is because the phone doesnt enter deep sleep or if yours do so then something is wrong with deep sleep mechanism like mine did. About the fact that it doesnt charge it has to do with ur charging port being somehow damaged, i think its by the use of non original cable.. I had to take it to repair and now its working fine
cheers
bump, same here, battery sucks and phone heats up, any solutions?
that's pretty vague because it maybe something completely different from what OP said. If you do have exactly all of those problems then im afraid that the only thing possible is take it to repair. I've tried a lot of roms and kernels and they all were unable to enter deep sleep, or i couldn't charge the phone, etc etc
I reflashed stock rom, waited for update to 4.3 and then flashed custom recovery, and after that custom rom, and so far seems like problem is gone.

Strange Battery Issue | Tried almost everything | Please help!

So I've had this phone for about a year now, loved it (other than the lack of custom ROMS but that was my own fault for not doing enough research to begin with..) Anyways, to the problem..
The phone ran completely fine for about 6 months, no issues whatsoever. Then, I cracked the screen while working (oops). I consider myself at least a bit knowledgeable when it comes to phone repair, as I have done many in the past successfully. I purchased a new screen off E-bay, and installed it. No issues other than it had a few weird spots on the screen but it was bearable so I was living with it. About a month later I started having charge port issues. I had to prop it up certain ways to get it to charge, etc etc. I looked it up and apparently many people had this problem. It was running fine still for about another month until the strangest thing happened that I've never seen before.
The batter would immediately say 100% when I first plugged it in, and after powered on, it progressively brings itself down to 0% and then dies completely. Never seen it before and couldn't find anything about it on the internet really.
I figured that it was probably just the battery crapping out on me, so I thought, if I'm going to keep this phone (can't really afford a nicer phone right now), that I may as well purchase a new charge port and battery and repair them both.
The repair went flawlessly. The charge port works again perfectly but the battery problem still remains. It still says 100% and gradually goes down to 0% and dies.
What is going on here? Any ideas? I am now trying a system restore (my phone was encrypted so I wasnt able to get into TWRP without remembering the password which I don't even remember putting on there). I did a wipe on the phone and now I am able to access TWRP just fine on my internal storage, is there anything that may be able to fix this? Assuming this is a software issue and not a hardware one? And if it is a hardware one, what could it be??
Thank you for your time!
EDIT:
I forgot to mention. About a day before the battery started doing this. I downloaded the magisk module "ACC" (Advanced charging controller), thinking it may be useful considering how weird my charge port thing was being. It completely made my phone unable to charge when plugged in. I disabled and deleted the module and it went back to the way it was before (it didn't have the weird issue of discharging constantly). The next day or 2 that's when it started discharging immediately and always says its at 100% when I first plug it in. Don't know if that's relevent or not but I figured I would add it.

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