[Q] Camera and flash inop, no repair service - Desire Q&A, Help & Troubleshooting

Hi everyone..
I have a problem with my Desire I'm hoping someone here can answer a few questions about.
The camera and flash have stopped working. If I launch the camera the phone just displays a black screen, back wont work and the only way out is the home button. If I launch the flashlight, everything appears OK, except it doesn't turn it on, the on screen controls are all there though and act like everything is working. Then when I'm browsing the internet or FB, the phone sometimes flashes the light.
The thing is I live in Iceland, and the service agent here sends everything HTC out to Denmark to get fixed, but since I bought my phone in Norway they cant help me. So I have no access to service on the phone.
My question is does this sound more like a hardware or software problem to you, and do you think I could fix this by rooting and installing f.x. CM7? The only other reasonable option I have is buying a new phone, which I'd rather avoid if at all possible.
Can you help?

Reflash it using the PM99IMG.zip method, it's the most efficient method to get back. If that doesn't fix it, it's a hardware issue.
What's the "branding" on your Desire?

Thanks for the answer, I'll take a look at that. It's unbranded, I bought it that way, haven't fiddled with anything yet.
<edit>
You wouldn't be able to point me to where I can get some information on the PM99IMG.zip method, would you?

Get the RUU from here
http://forum.xda-developers.com/showthread.php?t=869048
Then go to this thread:
http://forum.xda-developers.com/showthread.php?t=1275632
Read this section "[7]RUU WITHOUT USB CONNECTION"
If you're not rooted, you probably have "IF YOU'RE S-ON, START FROM [PHASE2]"
By the way, read that entire thread. it has a lot of good info.
---------- Post added at 10:26 PM ---------- Previous post was at 10:13 PM ----------
Well you can try with just the EXE, maybe it'll work. and you may have to make a gold card.

Related

I am new to upgrading a Smartphone and need help

I am not sure if this is the correct place for this thread, and it is my first post so please be gentle if this is the wrong place. Sorry to the Mods in advance.
I purchased an at&t Tilt when it launched and have loved the phone since I got it. A customer came into my store the other day with the Touch Flo Cube(I believe that was the correct name for it)setup running on his. He showed me how it worked, and I fell in love with the user interface on the spot. His Tilt also played streaming videos from Youtube and other websites and said there was a software update for that too. I have been online for the last few days researching software updates for it and have had not problem finding any. The problem is that everywhere I go there is a GIANT warning saying that if you install this stuff without knowing what you are doing it will ruin your phone. Well, as stated I am a Noob to all of this. I have no idea how to do any of the stuff and have not been able to find New User Friendly instructions. I was wondering if anyone out there could help me with updating my Tilt to run the interface that I mentioned, and or if someone could point me in the right direction to find instructions on how to do this. Any help would be greatly appreciated!
im having the exact same problem ... i read oen that said to run it on ur computer then sink it with your phone and then i read one that said sink your phone then run it on ur phone .... but which is the right way?
im having the exact same problem ... i read one post that said to run it on ur computer then sink it with your phone and then i read another post that said sink your phone then run it on ur phone .... but which is the right way?
ok, the best place to post this is in the kaiser upgrading forum. dont be scared, we were all noobs once. If you read the instructions properly, and follow them properly, you will be very very very unlucky if you damage your device. The roms and unlockers only have those warnings because they arent responsible if you break your device, and though its obvious, they still have to say it.
kaiser upgrading and unlocking : http://forum.xda-developers.com/forumdisplay.php?f=378
So dont be scared, but be cautious, and take your time, rad it all, and take heed of the warnings, but dont let them put you off...
rory
x
Sorry, another dumb question. I have found a person on htcwiki.com that says all I need to do is to install the Cube programing to my Tilt, then when I open the folder, it will auto install the files to the correct places on my Tilt enabling the Cube to work. Does this seem correct?
The cube updating changes the browser to mirror the i-phone correct? Where I can simply run my finger across a web page to scroll from left to right and side to side?
Where would I find an application that would allow me to view Youtube videos?

Debranded Desire won't connect to mobile operator

I bought a HTC Desire branded to Orange UK trough eBay when i was working there last month. The First thing i did was to debrand it using the 1.15.405.2 that i found on MoDaCa, and i bought a unlock key on eBay. This solution worked pretty well until the OTA update showed up, the i got the known WiFi issue. That was no biggie either, just installed the RUU of the 1.21.405.2 and the new Radio, and everything seemed to be perfect again
BUT THEN, two days ago, my phone suddenly lost it's connection to the my mobile operator . I tried to swap my sim card with another sim card, and the result was that my HTC Desire wouldn't get connection while my sim card worked well in the other phone. I also browsed trough my menus to try to find something that might be wrong, but no luck. If i tried to connect to my mobile operator manually, i got a message saying something like "SIM-card doesn't allow connection to this network".
Yesterday morning, i called HTC to try to find out if this might be a hw or sw malfunction, and he advertised me to do a factory settings restore and felt pretty confident that it only was the sw letting me down. I did as he suggested and boom, it worked...for about 5-6 hours, then it came back. As if that wasn't annoying enough, a factory settings restore didn't do the trick this time, and neither did a reflash with the goldcard. I even formated my mSD to be sure there wasn't any kind of virus on it.
So please, if anyone in here got a tip regarding sw, let me know. I'm helpless without my dear phone...
Hmmm this is my biggest concern... I'm just about to buy an ebay Orange Desire and flash it with a stock ROM and unlock it.... kinda worrying as I'm no Linux man really...
im not sure if its the same thing but i have lost conection to t mobile on my desire twice now. first time was fixed by re entering the apn. this time no change. the differance is mine is un branded. i also cant do mms any more.
Unbranded and debranded, same ****, isn't it? Niter means branded...
Seems like i'm not the only one with this problem: http://forum.vodafone.co.uk/topic/5...nt-re-connect/page__view__findpost__p__405655
Lots of Vodafone users in that forum has similar issues, but most of them seems to have a workaround by turn off the back on, or go by airplane mode to get signal back, tat doesn't work for me. I tried to flash my phone once more, but still no luck.
I'm considering a root operation and install android 2.2 aka froyo, but i'm not even sure if that is possible since i got the bootloader version 0.80...
ive just got mine working again by resting the apns to default.
mms still not working though. i hope its not a voda problem i just paid off t mobile a years contract to join voda due to terrible reception and crap tech support.
what is that, and how do you do it? I would guess that a reset to factory default and/or a complete reflash would take care of such, whatever it is...
Yep I was about to ask the same thing! what is it and how do you turn it on/off?
go to settings - wirless & networks - mobile networks - access point names - then press the menu key and hit reset to default.
hope this helps you
That did the same thing as a "reset to factory defaults", but still doesn't work
I've an unbranded unlocked desire on 3 UK with original firmware and mine does drop out occasionally but always comes back perhaps its a desire quirk !
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Suppose so, but unlike you and many others, mine doesn't come back I was hoping for a fix for this issue, but i'm afraid were talking about hw malfunction, let's hope i'm wrong...
Little update, just followed this guide, but that didn't change anything. As far as i know, i now got some kind of rooted version of HBOOT 0.75 and fw.ver. 1.15.405.4, dunno about radio version. But it also says that i'm not able to install a custom rom with this rooted version, but i might be able to completely root it now and then install a custom rom?
Yet another update, i did install the 2.2 Froyo following this guide, and unlike the HTC roms, this one indicates that i do have full/optimal connection to my mobile operator, but it still won't let me call, just replies with 'Mobile network not available'.
I kinda courages me to scream out loud ****!!! Yes, i mean it...
Feedback would be nice
Just a thought, may i be that the guy i bought the phone from could have reported it as stolen with the intention of getting an insurance fee? And as a result of that, my phone have been closed by the operator? Don't even know if they mind doing such across the border. So the question would be: Is there any way to find out if my phone has been remotely closed?
Call your carrier.... they will be able to tell you if the phone is connecting to the nextwork correctly... ask them if not... why not?
I second that suggestion, try calling your carrier. Also I have found that switching the internet on directly through settings rather than using the widgets solved my connection problem.
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Sent via the XDA Tapatalk App
Yep, i got contact with the seller from eBay, and he is very helpful, so he will do what he can while i will call my carrier first thing in the morning. Seems like there might be a glitch here, but i'll keep you updated on my progress.
argh, it seems like i wont get anywhere with my phone. I'm considering trying to change the IMEI, i know it's illegal, but i paid £360 for this device, and atm it's useless to me. If i only knew how tho change the imei, not exactly easy information to obtain, not even with google...
hulkhaugen said:
argh, it seems like i wont get anywhere with my phone. I'm considering trying to change the IMEI, i know it's illegal, but i paid £360 for this device, and atm it's useless to me. If i only knew how tho change the imei, not exactly easy information to obtain, not even with google...
Click to expand...
Click to collapse
So have you found out why your having problems?
ah, sorry, thought i already told u guys, lol. Well, for some reason the phone is IMEI locked. The seller says that he did call to lock a sim card when he lost his iphone, and it might be related since it's the sim that was suppose to be in my phone. however, i think he either claimed the phone stolen to commit insurance fraud, or it's simply stolen. Another thing i came across was that the operator might blacklist the phone if it's unlocked without their blessing, don't really know if they can do that.
Either way, the only way for me to make this phone work is to convince the police that it's not stolen (i need a recite for that which he won't provide me), or to change the imei code with my "awesome" hacking skills...

[Q] Smartphone newbie: Unlocking?

Greetings!
I just got a HTC Desire from a friend. This is my first smartphone and besides normal uses of the phone like calling, texting taking photos, I don't know anything.
Now, I can't use my simcard on the phone, but I know my friend could use his, so I suppose it's sim-locked and it's obviously possible to unlock phones without going to a store and paying them a stupid price to get it done.
That's where this thread comes in; For starters I want to learn how to unlock my phone. I've searched the forums and looked here and there for ways to do it and I might've found the solution. The problem is that I don't really understand the solution, because of words like "rooting/unrooting" S-OFF/S-ON" "Goldcard" and even "HTC Desire (HTC Bravo)" doesn't make sense to me.
Here's a thread that keeps poppin up in combination with Desire and Unlocking:
http://forum.xda-developers.com/showthread.php?t=943726
But I'm afraid of following the steps on that thread because of my lack of information and knowledge about my phone.
Do I even have the phone they speak of? (HTC Desire(HTC Bravo)), Do I have the right androidversion or doesn't that even matter? Are there previous steps that has to be done before proceeding to use the "HTC Desire SIM-Unlock Utillity"? (if that is what I'm supposed to use)
Any help is appreciated even if the help simply is a redirection to another thread.
If you cannot provide me with help because my thread lacks some information, then please tell me that so I can try to provide the information necessary.
Thanks,
Jerry.
I used it twice for my DESIRE's worked well but I used iso version as it was ages ago
Any doubts ask in thread
Okey, so I should just do it?
And there's nothing I have to do before, and my android version etc doesn't matter?
I really don't remember what state my phones were... have a good reading throughout the thread then decide, that is your call
read the thread thoroughly and if you dont understand a term then just google it like "What is S-OFF?". And the HTC Desire is the HTC Bravo also.
Yep, read, read and read some more until you are confident you know what each term or reference means and what it is you are actually going to do with your phone.
Don't rush into it, take your time. It's actually a lot easier and less painful than you might first think, as long as you do the research first.
After reading ALOT, I decided to try the sim-unlocking utility since it seemed harmless, and harmless it was. It was executed without any errors but I can still not use my simcard for it. It doesn't appear in the list of "Network operators".
After some more reading I used Revolutionary to S-off my phone (even though it was s-off'ed before) since that had hepled for some people, but not for me.
If the phone was bought in say, UK, is it possble that it will never work with my swedish operator, or should an unlock fix that, regardless of where the phone was bought?
Also, any ideas on what I should try next?
Is it possible that rooting the phone and doing the unlock thingy again will help?
It sounds like the phone hasn't got your particular networks settings in it. You'll need to look on your providers website and search for 'APN' settings. In 'settings', 'wireless & networks', 'mobile networks' and finally 'access point names' you can enter these settings then set them as default and hopefully, job done.
I checked the providers info and entered it, but it seems that that info is mainly for internet and mms. It still didn't solve my problem, since it doesn't recognize or acknowledge my simcard.
Right now I just wanna throw the phone at the wall, then go stomp on it a few times...

Sim not detected.

Phone arrived yesterday for my partner and after a lot of fun and laughs with the the update bootlloop ,it just gets better.
After fastbooting latest Elephone rom from Needrom,everything works well except I can't phone.Put in my Virgin T-Mobile sim ,not detected,so cut down a nearly year old Asda freebie mini sim from EE,still not seen.Both working well in My Doogee Dagger 550.Have heard some having problems with Virgin, but this phone should be ok .
Thinking of trying another rom ,tried Eragons did not put a sim card in, but thought partner would prefer more vanilla rom.
Any help please as partner going through a very trying time at mo,mum not well.
Any help please,never seen this before,just blank in both sim holders when sim card inserted .Presume even if wrong sim for phone it would show something.
Seems it may be hardware?
Wow problem solved ,reflashed rom again ,still not there read about disabling all added apps and on power on jab volume down button and sim know seen .
Relieved an understatement,and now to bo bos well after drinky poos.
morrig said:
Any help please,never seen this before,just blank in both sim holders when sim card inserted .Presume even if wrong sim for phone it would show something.
Seems it may be hardware?
Wow problem solved ,reflashed rom again ,still not there read about disabling all added apps and on power on jab volume down button and sim know seen .
Relieved an understatement,and now to bo bos well after drinky poos.
Click to expand...
Click to collapse
Hi morrig. Please can you be more specific in your steps here? How do you disable all apps and in particular, at which point do you 'jab power down'? All I get is the Chinese recovery bit :/
I have successfully managed to revive my phone using the '909' ROM but like you and many others, my SIM isn't being detected in either slot.
It's a frigging shame really. The P8000 is a great phone in my opinion let down by shoddy developers and lousy customer service. I hope Elephone get it sorted soon.
Cheers
danes1977 said:
Hi morrig. Please can you be more specific in your steps here? How do you disable all apps and in particular, at which point do you 'jab power down'? All I get is the Chinese recovery bit :/
I have successfully managed to revive my phone using the '909' ROM but like you and many others, my SIM isn't being detected in either slot.
It's a frigging shame really. The P8000 is a great phone in my opinion let down by shoddy developers and lousy customer service. I hope Elephone get it sorted soon.
Cheers
Click to expand...
Click to collapse
Have'nt a clue why it worked initialy,lost sims again.
Only work round was to flash Elephone rom 7/25 which has the right kernel to support sim,then flashed recovery and intalled Eragon rom.
Then found yesterday morning that after on charge all night battery nearly flat,partner(whose phone it is) was spitting blood.
Problem fixed by wiping cache,then charged well.
Cracking hardware and value,rubbish software, thankfully being solved by great developers.
morrig said:
Have'nt a clue why it worked initialy,lost sims again.
Only work round was to flash Elephone rom 7/25 which has the right kernel to support sim,then flashed recovery and intalled Eragon rom.
Then found yesterday morning that after on charge all night battery nearly flat,partner(whose phone it is) was spitting blood.
Problem fixed by wiping cache,then charged well.
Cracking hardware and value,rubbish software, thankfully being solved by great developers.
Click to expand...
Click to collapse
I'll give 7/25 a crack and see how I get on. I'm not doing so well at the moment but still hopeful.
Cheers morrig
Out of curiosity, assuming you're using Windows, which version are you using?
---------- Post added at 12:37 PM ---------- Previous post was at 11:47 AM ----------
danes1977 said:
I'll give 7/25 a crack and see how I get on. I'm not doing so well at the moment but still hopeful.
Cheers morrig
Out of curiosity, assuming you're using Windows, which version are you using?
Click to expand...
Click to collapse
EXCELLENT! Cheers morrig! 7/25 does indeed return the use and detection of sim. Thanks very much :good:
That;s weird.. I have a similar issue.
Been trying out a bunch of ROMs - well, Nexus and Eragon and Stock.
Nexus won't detect my SIMs at all and the other 2 detect them but can't make a call (can send a text oddly enough... not receive though).
Something to do with IMEI not being picked up.
I flashed 7/25 using SP Tools but no joy.
I did use:
http://bbs.elephone.hk/thread-3088-1-1.html#.VksvG_nhCHs
.. that to manually put the IMEI in but it's a bit odd.
Just gonna try Eragon 6.1/Philz and that weird IMEI 'fix' and see if it works.
It'd be nice if I could just stick the Nexus ROM on and everything worked...
danes1977 said:
I'll give 7/25 a crack and see how I get on. I'm not doing so well at the moment but still hopeful.
Cheers morrig
Out of curiosity, assuming you're using Windows, which version are you using?
---------- Post added at 12:37 PM ---------- Previous post was at 11:47 AM ----------
EXCELLENT! Cheers morrig! 7/25 does indeed return the use and detection of sim. Thanks very much :good:
Click to expand...
Click to collapse
Great danes,you buy a smartphone to use mainly as a phone and without it working its nearly useless.
Did you use Win 7 to flash ,very easy to install MTK drivers ,tried everything on Win 10,did the restart with digital signing,noticed that on Win 7 had two digital signing yes or no yet only one in Win 10.Think thats why couldn't get Win 10 to install drivers properly ,yet others have,maybe because I'm on build 10586?
.
MrBoingy said:
That;s weird.. I have a similar issue.
Been trying out a bunch of ROMs - well, Nexus and Eragon and Stock.
Nexus won't detect my SIMs at all and the other 2 detect them but can't make a call (can send a text oddly enough... not receive though).
Something to do with IMEI not being picked up.
I flashed 7/25 using SP Tools but no joy.
I did use:
http://bbs.elephone.hk/thread-3088-1-1.html#.VksvG_nhCHs
.. that to manually put the IMEI in but it's a bit odd.
Just gonna try Eragon 6.1/Philz and that weird IMEI 'fix' and see if it works.
It'd be nice if I could just stick the Nexus ROM on and everything worked...
Click to expand...
Click to collapse
I used the rom on Needrom,no problems and never bother using nvram backup on install of new rom on my DG550 or the Elephone.
http://www.needrom.com/download/p8000/
Just to add don't try Eragon 6.1 its beta and some have sim problems ,use 5.9.2,that's the one that works.
Yeah, I've installed 5.9.2 now.
Basically, I put in the IMEI manually, used *#*#4636#*#* to enable the radio and the 4G works now. I can make and receive calls.
However, I can't RECEIVE texts (standard SMS). I can send them but not receive.
Why do you think that would be?
MrBoingy said:
Yeah, I've installed 5.9.2 now.
Basically, I put in the IMEI manually, used *#*#4636#*#* to enable the radio and the 4G works now. I can make and receive calls.
However, I can't RECEIVE texts (standard SMS). I can send them but not receive.
Why do you think that would be?
Click to expand...
Click to collapse
Did you check your carrier settings?

Connecting mobile data issues

I'm having trouble connecting to the data even though I'm connected to the carrier services.
I'm able to make calls and access to texting. Any one else got similar issues?
I have to use my WiFi to use the internet.
Readytowait said:
I'm having trouble connecting to the data even though I'm connected to the carrier services.
I'm able to make calls and access to texting. Any one else got similar issues?
I have to use my WiFi to use the internet.
Click to expand...
Click to collapse
The rm5g has many issues, this one of them. Its really a shame. Im sending mine back.
My issues with the device are the fact it claims to have band 66 support but only connects to 2 or 4 around me. 66 is much faster
joemossjr said:
My issues with the device are the fact it claims to have band 66 support but only connects to 2 or 4 around me. 66 is much faster
Click to expand...
Click to collapse
It has no b66, check the website. The idiots removed it. 66penetrates buildings better too. I will be returning this piece of garbage, and getting a rog3 when it comes out.
Quick shortcut maker is my friend
Ok, short and sweet and to the point. Until or unless you root this thang. Quick shortcut maker is my friend since the lg g3. Network issues. Use it. No root use it. This is a wonderfull tool. So that being said there is the device info where you can choose network, hint to you is choose unknown. And on the other menus it unlocks choose global. Well it's kinda that easy. But you just gotta fool with it. You knew it was coming when you bought this phone. So buck up and just do it
---------- Post added at 11:14 PM ---------- Previous post was at 11:08 PM ----------
If your like me you love this stuff. I try to get any phone I can that the networks can't chase. Call it old habits. And I'm gonna say I love this phone and I loved the rm3. I knew when I bought this phone what I started. I also bought it less then red magic sells it for and hot it on April 20 th. It's full on Chinese rom. Ver. 2.46. red magic support says mid May we will finally have a global rom. Liars I say. But get out that quick shortcut maker and shortcut master. And mess with it. Oh it's radio info. My bad. Set the network to unknown. It's the only way I could get data, mms,internet and phone calls every other setting either gave me phone no data, or data no phone. But unknown gave me both and click the 5g on.
VZTech said:
The rm5g has many issues, this one of them. Its really a shame. Im sending mine back.
Click to expand...
Click to collapse
Sadly, seems I have similar problem (Sweden)....I have also sent a question to Red Magic support..lets see..
..I also try to manually add or change APN..but seems not possibly to key in needed info...
Try putting roaming on. Works for me in Sweden.
same issue here cannot get the mobil data to work but the calls work any idea what the issue is (sweden aswell)

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