Can I warranty my HTC one v cuz it has white spot and popping at the microphone. And when after I warranty does HTC send me a second handed HTC one v (fixed) ? Cuz I scare I feel cheated after warranty
I buy my phone at Malaysia.
Quick answer please...
Sent from my HTC One V using XDA
I believe they will replace a new set for you.
If you're in KL, htc service centre in Berjaya Plaza gives a very good service based on my past experience with them
I believe they will replace a new set for you.
If you're in KL, htc service centre in Berjaya Plaza gives a very good service based on my past experience with them
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Click to collapse
But i live in Kuantan. What should i do? And my bro said that they will replace a repaired second handed hTC one V for me cuz seconded handed phone had used the battery and i dunno the battery health is good or not. I think i feel cheated if they replace me a second handed phone for me.
And the white spot is at the down-left screen.(3spot)
Sent from my HTC One V using XDA
According to what i heard... they'll replace a brand new model
What do you mean? They replace me a new HTC one v or a brand new HTC one x?
Sent from my HTC One V using XDA
kueckcinx said:
What do you mean? They replace me a new HTC one v or a brand new HTC one x?
Sent from my HTC One V using XDA
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Click to collapse
Nah... what he meant was Htc will replace your phone with a new set of Htc One V. They will give you a full box set, so you need to send in the full box set too.
I read a warranty statement that it write if I warranty my phone and they will count my warranty at the date I buy or the date I give they warranty(lasts three months) and does the full box include my invoice?
Sent from my HTC One using XDA
First you must register (within 7 days from your purchase) and your warranty will be calculated from the date of purchase. If no registration done, the warranty will be from the date the phone is manufactured.
No harm bringing along your invoice but it is not needed if you already registered the warranty.
ckpv5 said:
First you must register (within 7 days from your purchase) and your warranty will be calculated from the date of purchase. If no registration done, the warranty will be from the date the phone is manufactured.
No harm bringing along your invoice but it is not needed if you already registered the warranty.
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Click to collapse
I registered my warranty and I forget to send a copy of invoice to them. so I immediately email to [email protected] my invoice. at the email i only write
owner : (my name) . but for safety may I bring a copy of my invoice to them?
Sent from my HTC One V using XDA
kueckcinx said:
I registered my warranty and I forget to send a copy of invoice to them. so I immediately email to [email protected] my invoice. at the email i only write
owner : (my name) . but for safety may I bring a copy of my invoice to them?
Sent from my HTC One V using XDA
Click to expand...
Click to collapse
Ya.. you need to bring along the invoice as you don't send them a copy at the time of registration. Then you can ask the service centre to update your data.
Thread moved to our new Q&A section.
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I have the quad core one x and it seems tough to find someone who will insure it and be able to give me the same model back. I have asked a couple places and they said I would likely get a locked Att One X back. Well, damit! That's not why I bought the unlocked quad core..
Try http://us.protectyourbubble.com they are a British company that just opened up in America. When you get the policy you need to call them, because the phone was not in their database yet. I just signed up with them last week and never have used them before. Their Google rating was excellent. They also cover theft and they will over night a replacements phones.
Sent from my HTC One X using xda premium
MadHatter01 said:
Try http://us.protectyourbubble.com they are a British company that just opened up in America. When you get the policy you need to call them, because the phone was not in their database yet. I just signed up with them last week and never have used them before. Their Google rating was excellent. They also cover theft and they will over night a replacements phones.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
It's funny, because this is the first company I contacted and they never returned my call. The One X is listed on the UK version of the site, which makes me think that they could somehow get it.
I got it from Squaretrade.com
Sent from my HTC One X using Tapatalk 2
Square trade is awesome, but does not cover theft and takes 5 days to get reimbursed.
Sent from my HTC One X using xda premium
mycomputerisjunk said:
It's funny, because this is the first company I contacted and they never returned my call. The One X is listed on the UK version of the site, which makes me think that they could somehow get it.
Click to expand...
Click to collapse
I heard Securranty would provide you with the same model?
Sent from my HTC One X using xda premium
apascual89 said:
I got it from Squaretrade.com
Click to expand...
Click to collapse
^^^^^
This.
They have 30% off coupons running all the time so two-years of coverage including ADH is about $99. It's also transferable so if you want to sell it via eBay/CL you'll get more for it when selling it with a warranty.
The Prime forum posts discount codes here...
http://forum.xda-developers.com/showthread.php?t=1471404
And you can watch here too...
http://slickdeals.net/forums/forumdisplay.php?f=9
I have a one x two year contract with Vodafone UK. Correct me if I am wrong but if my phone goes faulty within the contract period is it Vodafones responsibility to repair/replace it. For this reason is it not likely that the boot loader will never be checked for locked/unlocked status, hence it is safe to htcdev unlock
Sent from my HTC One X using Tapatalk 2
they would have the right to check...
phil112345 said:
they would have the right to check...
Click to expand...
Click to collapse
Yes but are they likely to
Sent from my HTC One X using Tapatalk 2
Probably. End of the day that's the risk you take
EddyOS said:
Probably. End of the day that's the risk you take
Click to expand...
Click to collapse
I wouldn't imagine the Vodafone employees to be too Tech savy
Sent from my HTC One X using Tapatalk 2
I imagine they would check, if you're careful and follow all instructions to the word they should never need to though
Liam0o said:
I imagine they would check, if you're careful and follow all instructions to the word they should never need to though
Click to expand...
Click to collapse
Why do you think that
Sent from my HTC One X using Tapatalk 2
KrisPerry said:
I wouldn't imagine the Vodafone employees to be too Tech savy
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
And if they send it back to HTC to be repaired? I read on the Vodafone forums that they did sometimes. Also they will be quite aware of HTCdev unlock. Its a right get out for them to use along with their favourite "water damage" excuse. Ive unlocked mine but i wont send it back if i have a problem, ill use my insurance.
from my experience with the one x and vodaphone staff they wouldnt have a clue one of them told me to to a system reboot and then i would need to connect it to a pc as she had wiped the rom i said oh thanx for the help and hung up not very savy when it comes to the one x defo not
steve36 said:
from my experience with the one x and vodaphone staff they wouldnt have a clue one of them told me to to a system reboot and then i would need to connect it to a pc as she had wiped the rom i said oh thanx for the help and hung up not very savy when it comes to the one x defo not
Click to expand...
Click to collapse
phone support staff are not the same as tech/repair staff. vodafone may even send it to a subcontractor/htc for repair or further tests who would be capable of checking such things
cjm1979 said:
And if they send it back to HTC to be repaired? I read on the Vodafone forums that they did sometimes. Also they will be quite aware of HTCdev unlock. Its a right get out for them to use along with their favourite "water damage" excuse. Ive unlocked mine but i wont send it back if i have a problem, ill use my insurance.
Click to expand...
Click to collapse
What insurance do you use. Do they repair, send a cheque, or replace the handset
Sent from my HTC One X using Tapatalk 2
KrisPerry said:
What insurance do you use. Do they repair, send a cheque, or replace the handset
Sent from my HTC One X using Tapatalk 2
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Its with my bank now and ive not used them yet. It used to be with Vodafone and they used to just replace with a new handset if it was beyond repair.
I´ve been reading, how to root, and it says you will lose, alter CID, so that´s an easy way to check if you unlocked the bootloader..
My question is, locking it again and run the RUU will get the original CID back?
And if so htc will not know it´s was unlocked in the first place?
thanks
Only problem is that it will say relocked rather than locked. There was someone who managed to get it back to locked apparently
Sent from my HTC One X using Tapatalk 2
KrisPerry said:
Only problem is that it will say relocked rather than locked. There was someone who managed to get it back to locked apparently
Sent from my HTC One X using Tapatalk 2
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Click to collapse
Any link to the info?
Thanks
Sent from my HTC One X using Tapatalk 2
Maybe this will do the trick, anyone tried it > http://forum.xda-developers.com/showthread.php?t=1581653
I just decided to go for it and ditch the warranty. If I bricked the phone, there are loads of ways to fix it on here.
My only worry is I'd bring it to Vodafone and they would notice the CoreDroid custom icons.
Sent from my HTC One X using Tapatalk 2
In the 1st 6 months the seller must prove you caused the fault before denying a remedy. After 6 months its vice-versa
Unless they can demonstrate unlocking caused any issues, you're covered by the Sales of Goods Act
ferreinf said:
Any link to the info?
Thanks
Sent from my HTC One X using Tapatalk 2
Maybe this will do the trick, anyone tried it > http://forum.xda-developers.com/showthread.php?t=1581653
Click to expand...
Click to collapse
Its in the s off thread somewhere.
Sent from my HTC One X using Tapatalk 2
I'm curious as to why everyone is so willing to use HTC dev to unlock their bootloader as opposed to wait/find for third-party solutions that don't compromise your rights to solid hardware?
Sent from my Incredible S using Tapatalk 2
Because I can't wait and so far I have no problem with Htc Centre for warranty claims for both my One V and there is no problem yet for my One X to send in to Htc Centre.
Boredem?
Like anything if you change your suspension on a car it invalidates some warranty . I did it because I wanted to enjoy my new one x. Y wait if something is already there.
Sent from my HTC One X using xda app-developers app
This way is a fair contract between HTC and the user. That´s why i prefer HTC Dev. I know about the risks. If one rom damages my device, i have to take responsibility, like for all, i´ve decided in my life. I won´t hide me behind a bush
I unlocked with htcdev because my phones insured, if anything goes wrong I'll just make a claim saying I've lost it
Sent from my HTC One X using Tapatalk 2
Well, why not right? They already gave us one free step which can also be reverted.
Typed with XDA Premium on OneX
I have a constant need to mod every thing I own.
Sent from my HTC One X using XDA Premium HD app
Because my phone is from 3UK, so was only one choice to use HTC Dev and I unlocked bootloader. For me it was very easy and simple task.
So i recenty sent in my htc one x, gave it to my provider and they havent told me about the price. So i just wanted to ask how much the price of repairing a screen would cost, they said they will let me know. Is anyone here who can share their experience with me in regards of the cost of broken screen?
As for warranty. That bisnitch told me that should any future damage occur even if it is not my fault like a defect for instance that this will not be done for free, Is that actually. True by law or should i send her to the kitchen? Excuse my use of words toward this. Vile venom. Didnt find her friendly at all. I just cant believe that having accidentaly damaged your screen and getting your device repaired voids all warranty caused by a hardware fault in future. Anyone?
Thanks in advance guys
Sent from my HTC ChaCha A810e using xda app-developers app
It's about 150 UK pounds.
In the EU, you would probably still be covered by consumer laws, regardless of "warranty".
So basically just because my phone's display had broken and i got it repaired any defects caused by the hardware and not the user after the phone has been repaired should still be covered by warranty?
The pricing you mention seems to fit what im expecting. Lets see what they say
Sent from my HTC ChaCha A810e using xda app-developers app
Forget warranty.
Look at consumer law for your country.
No need to reply to this thread anymore but thanks guys.. ive decided to pay 300 euros and get a nexus 4 instead of wasting 200 to 250 on a stupid screen
Sent from my HTC ChaCha A810e using xda app-developers app
I have posted this in Q&A twice and no help, so forgive me for wrong section.
My One X has a very weird issue that no matter what I can't find anyone who has it. It has a screen flex on the right side, but if I press on the side or something else does, the phone shuts off. The only way to turn it on after this is to plug it into the wall. HTC wouldn't take it because of the bootloader. I just would like to know if there is anyway possible to fix this. I can't even put a case on the device because doing so cause the phone to turn off in my pocket.
Sent from my HTC One X
mibikin said:
I have posted this in Q&A twice and no help, so forgive me for wrong section.
My One X has a very weird issue that no matter what I can't find anyone who has it. It has a screen flex on the right side, but if I press on the side or something else does, the phone shuts off. The only way to turn it on after this is to plug it into the wall. HTC wouldn't take it because of the bootloader. I just would like to know if there is anyway possible to fix this. I can't even put a case on the device because doing so cause the phone to turn off in my pocket.
Sent from my HTC One X
Click to expand...
Click to collapse
The only thing you could do is to take it apart and search for the problem and then eventually replace the defected part
If you have the AT&T version, you'd be better off in that forum, this is for the Tegra version.
I'm.sure the States has consumer protection law, it's clearly a hardware defect. Put stock ROM and whatever else on it and insist your retailer deal.with the problem.
BenPope said:
If you have the AT&T version, you'd be better off in that forum, this is for the Tegra version.
I'm.sure the States has consumer protection law, it's clearly a hardware defect. Put stock ROM and whatever else on it and insist your retailer deal.with the problem.
Click to expand...
Click to collapse
I bought the International One X when I was in Lebanon, I just use at&t as my carrier. I'm pretty much screwed.
Sent from my HTC One X using xda app-developers app
mibikin said:
I bought the International One X when I was in Lebanon, I just use at&t as my carrier. I'm pretty much screwed.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
HTC has international warranty, but not sure it if covers US or not.
I can have a warranty in Turkey for devices which are bought in the EU. Better check with HTC support.
mibikin said:
I bought the International One X when I was in Lebanon, I just use at&t as my carrier. I'm pretty much screwed.
Sent from my HTC One X using xda app-developers app
Click to expand...
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thekillingroad said:
HTC has international warranty, but not sure it if covers US or not.
I can have a warranty in Turkey for devices which are bought in the EU. Better check with HTC support.
Click to expand...
Click to collapse
The warranty for all HTC devices is as thekillingroad mentioned is "INTERNATIONAL" and should cover the US as well. I had a problem with mine as well, a different one, but if it wasn't for the warranty provided by the carrier I've bought the device from I would've sent it in service under HTC's warranty.
You just have to contact HTC CS and they'll tell you the procedure you have to follow.
I wasn't satisfied with the quality of the repair my device received as it came back with more defects the than it was sent in with and contacted them by phone and afterwards got a complete replacement.
My advice: don't even hesitate to give them a call.
Best of luck.
Pushu.x
Sent from my HTC One X
Hey just said hello cant use the warranty bc his bootlocker is unlocked and they wouldn't take it.
Maybe pay for the repair?
Sent from my HTC One X using xda app-developers app
If all else fails invest in a couple of guitar plectrums and take the whole screen out, then reseat it. Plenty of YouTube vids showing how to do this.
Sent from my Commodore Vic20
andyl66 said:
If all else fails invest in a couple of guitar plectrums and take the whole screen out, then reseat it. Plenty of YouTube vids showing how to do this.
Sent from my Commodore Vic20
Click to expand...
Click to collapse
This is what I plan on trying when I have time.
Sent from my HTC One X using xda app-developers app
Solved the issue by removing the screen with some piece of plastic I found. Thanks everyone.
Sent from my HTC One X using xda app-developers app