The camera was working fine When I took a pic yesterday its looked real bad. It was real grainy with red throughout. I flipped the the cam around for the front camera and same thing. Any suggestions?
Did you drop your phone?
Wear tight pants, and keep it in your pocket?
Sit on it? Run it over? Let a baby chew on it?
Take it to Sprint and have them replace the camera, if you have the TEP...
I just replaced the digitizer and the lcd ( I did it myself). It was working fine after i fixed it. I believe someone at work did drop it while the phone was charging. Why would both from and back cameras look bad?
especially after having had it opened I will guarantee it is a hardware failure. I had my digitizer replaced at the Sprint store and the next day my phone had no signal at all anywhere. Was it a digitizer failure or was it broken? Mine failed, I am sure from having it in my pants pocket, this has happened 3 times now, once had to have a refurbed phone sent to me. Everything is in such a small area it could have all been affected by the drop, especially after having opened it yourself.
Try physically pushing on the camera lens.
Sometimes the camera becomes loose from the board.
Gently push on it to reseat it.
Hopefully that works
~ I'm a fungi
I dropped my phone and cracked the digitizer. When changing it, i cracked the lcd taking it out. I did have everything working fine after I put it all together...
I pushed it and it worked as far as the back camera. I will buy another front cam which I found it is only 6 dollars. I believe the ribbon cable most of cracked..
hopefully you get your cam fixed
Related
Hi all - has anyone ever seen a small, distinct black spot in photos and videos coming from the main, rear camera? Pictures attached at various zoom levels - it becomes much more obvious at higher zoom levels, and it doesn't move from the spot it's in. The lens is perfectly clean and appears completely unmarked. This leads me to believe it's either sensor dust, or dust on the back side/ inside the lens. The spot wasn't there when I first got the camera.
Anyway, I'm planning on sending to Samsung to have them fix it under warranty, unless someone's got a better resolution.
Thanks!
Attached photos at 4x, 3x and 1x magnification, with the spot (bottom left) appearing most obvious at 4X.
Definitely looks like crud under your lens. Yeah get that fixed for sure. keep this updated I really would like to know what the hell that is and how it got there.
Either that, or there is damage or defect to the sensor itself. I'd take a good magnifying lens, and inspect it to try to see what's going on in there. Either way, I'd try for a warranty claim.
It looks like a physical object on top of the cmos sensor itself.
The dimensions are about 0.01 x 0.02 mm (about 1/10th of the human hair width).
Looks like it might need replaced, take it in to a service store if you can, we generally keep a good amount of harvested cameras on hand. It's an easy fix...
If for any reason they don't have any or you don't have any S&R stores nearby, and if you're feeling adventurous enough, we might be able to work something out getting you a camera...
Sent from my SPH-D710 using xda premium
Thanks all. Samsung's got it, and I believe they're replacing it under warranty. I'll update when I know more.
Just got it back after an unnecessarily protracted time at Samsung in Texas. Looks like they swapped out the camera module. No word on what the exact problem was, but it was repaired under warranty. Also looks like they may have fixed two minor issues I had with the earpiece and speakerphone, though I can't be sure.
Thanks for the advice, all.
Hey All, I dropped my G3 and cracked the screen, it had big black patches on the LCD as well and the digitizer only worked on parts of the LCD. I sent to a local company for a new full front assembly. On receiving my phone back I saw that they did not replace the full front but only the LCD/digi/glass. I told them this was not what we agreed on and they said they would order the correct part and refit it. 2 weeks later and they closed up shop and disappeared off the face of the earth.
I thought I'd just live with the damaged frame as the screen worked now and my phone was back in action...
A few weeks later this started happening: https://youtu.be/CUinue0obyA
I've stripped the phone down and checked the connections to the LCD but they seem fine, the only thing that looks damaged is the metal tape over the LCD connectors, could this cause the issue, or did I just get properly shafted?
Do you think its fixable?
It seems like a software issue but I might be wrong, try flash a new kdz onto see if that works.
I've had this phone for about three weeks and after around two weeks, I noticed that the pictures were starting to come out fuzzy and overexposed looking. Finally realized that there was dust under the glass covering the camera lens. Unfortunately, since it's under the glass, I'd have to take it apart to clean it (or possibly send it to Amazon for warranty, if they cover it).
The issue is that even if I take it apart and clean it, the issue will come up again and I'd rather not have to constantly take it apart and clean (especially since it happened only after two weeks). Does anyone have any suggestion to prevent this from happening again, besides not keeping it in my pocket?
This seems like a poor quality design to me. I carried my previous phone in my pocket for four years without any issues.
Thanks.
I also seem to have this problem. I need to look up how to open my fire phone, because my pictures aren't focusing well anymore. I now have a phone case, so I hope dust will stop going under the lens.
I got the same issue, and I actually send my phone for replacement. That being said, before sending it I took a compressed air can with the tiny tiny applicator and sprayed inside the microfone on the back and and the gap in the bezel, it blew away everything inside blocking the camera. I suspect there is a defect where there is too much gap on either the microphone and the back or the bezel and the back, so I just returned it anyways. If I had no warranty, that's what I would do, just be gentle with that microphone or it will die, the compressed air released at full throttle will break that microphone.
I had the same problem (is quite common), but it's easy to fix if you have a little bit of manual skills. Just buy a torx t3 screwdriver and a suction cup, open the phone, clean the glass in front of the camera and close. 5 minutes of work.
If you search on ifixit there's a fire phone teardown that explain how to open it. Simple and fast.
I got mine replaced from Amazon.
Called Amazon, but they said that since I bought it from eBay, it's not covered under warranty. Considering I had the phone for only a few weeks, you'd think they'd support their own product. Ah well.
Initially I wanted to avoid opening up the phone, as to not void the warranty, but as it turns out, it's not covered anyway.
I've followed the iFixIt video and cleaned out the lens. So, it's good as new; however, this isn't something I want to be doing on a regular basis. Does anyone have any suggestions for keeping the dust out, besides not keeping it in my pocket?
Thanks.
ashram said:
Called Amazon, but they said that since I bought it from eBay, it's not covered under warranty. Considering I had the phone for only a few weeks, you'd think they'd support their own product. Ah well.
Initially I wanted to avoid opening up the phone, as to not void the warranty, but as it turns out, it's not covered anyway.
I've followed the iFixIt video and cleaned out the lens. So, it's good as new; however, this isn't something I want to be doing on a regular basis. Does anyone have any suggestions for keeping the dust out, besides not keeping it in my pocket?
Thanks.
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Unfortunately there's not much that can be done about this AFAIK. As stated above, there is a design flaw where the microphone on the back let's in the dust, so unless you cover it, you'll end up needed to clean it every once in a while. But I've also noticed not too much distortion in the photos.
iFixit has a great pictures and guides for dismantling the fire phone. This is what I used to open mine up to clean the camera glass. Note it is well worth cleaning the lens as the camera auto focus works much faster when clean.
https://www.ifixit.com/Device/Amazon_Fire_Phone
I have to clean my camera every month.
I think I should buy a new phone right now.
stunvn said:
I have to clean my camera every month.
I think I should buy a new phone right now.
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I do the same every other month. Very annoying. At least with the right screwdriver and a suction cup is pretty fast and easy to open and clean it.
Next time I open mine to clean, I am going to try an remedy the issue by adding a foam washer (or my DIY version of double sided sticky foam tape cut into a washer) around the lens..
I recently ran across the same issue others were having with the back and front camera not launching after update. I did not believe it was hardware myself.
However, being a computer technician every test i ran pointed to hardware. So i dug into ny phone here is what i found.
I pulled my phone appart pulled out battery and mother board. Where the camera eletric ribbons connect to the back of the motherboard the ribbon clamp becomes loose after time, not enough to fully dislodge the ribbon but for it to become slanted causing the camera to be electronically active thusly causing the in use by other program error and black screen. Easy fix takes about 15 minutes a small screw driver and electronic tweezers
If you have been having this issue i hope this helps its a free reolution to the ze5511ml
Red texan
Did you happen to have pics of the disassembly?
I did not take pics, however if you google "asus zenphone 2 disassembly" there are a couple videos that explain the process quite simply. My biggest tip would be to make sure you plug in everything exactly how it was when you dissasembled i forgot to plug in my touch screen when i first attempted so i had to go back and find the ribbon also the ribbon clamps ar white make sure you dont lift up the brown part or you will break your clamps
Redtexan said:
I recently ran across the same issue others were having with the back and front camera not launching after update. I did not believe it was hardware myself.
However, being a computer technician every test i ran pointed to hardware. So i dug into ny phone here is what i found.
I pulled my phone appart pulled out battery and mother board. Where the camera eletric ribbons connect to the back of the motherboard the ribbon clamp becomes loose after time, not enough to fully dislodge the ribbon but for it to become slanted causing the camera to be electronically active thusly causing the in use by other program error and black screen. Easy fix takes about 15 minutes a small screw driver and electronic tweezers
If you have been having this issue i hope this helps its a free reolution to the ze5511ml
Red texan
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Just re-seated the camera ribbon on my ZenFone 2 and it worked for me! Front shows up blank, so I'm wondering if the front camera itself is fried... May try to pick up a front camera module for it cheap.
KnightGeek said:
Just re-seated the camera ribbon on my ZenFone 2 and it worked for me! Front shows up blank, so I'm wondering if the front camera itself is fried... May try to pick up a front camera module for it cheap.
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There is a separate ribbon for front facing.
Oh, I know. It just didn't work for me, and I managed to crack the front camera clip on the board... So, I rigged up some foam tape against the back of the screen to give it pressure, but that still didn't do it. It may be the module itself.
I knew I should have known better but I did research the local shops around my area before deciding. My Note 10 needed a new battery after dying and I was quoted 50 for a replacement battery by Samsung. I was happy with that and left it for him to sort out, week later I come to pick up the phone with the new battery. It was only back home when I took a photo, that the camera couldn't focus at all on anything at 1x or 2x. Cue me going back and explaining to him about the issue, he looks dumbfounded and even then thought probably just a simple error. Turns out with the back cover off the camera works fine, but when he glues the back cover on again the issue reappears?. So he told me to leave it again, and week later I come back and he's "fixed" it, tells me about the cover applying too much pressure or something so I was OK with the excuse because I just wanted to leave the shop because of nerves but does work after showing me. Again go home, and put the case back on and the stupid camera issue appears. At this point I'm fed up going back and forth, plus it be a case of proving he damaged it which is unlikely however, the guy is super nice but so disappointed in the job he did. Wanted to ask is there anything I can do, anybody who fixes phones aware of this issue?.
If it works with the rear cover off; is it a OEM rear cover and lens protector? Check clearances and for loose or damaged connectors/ribbon cable.
Replace with OEM or after market rear cover seal rather than double sided tape, see if that works.