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I only have $75 off from Sprint to upgrade, so what is the cheapest method into getting the ET4G? Many websites unfortunately only take account the upgrade price if you're 2 years in, but most don't give you an option if you're between 1 and 2 years between contracts.
adelmundo said:
I only have $75 off from Sprint to upgrade, so what is the cheapest method into getting the ET4G? Many websites unfortunately only take account the upgrade price if you're 2 years in, but most don't give you an option if you're between 1 and 2 years between contracts.
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Click to collapse
Cheapest way is through Sprint. Their retail price is $499 for the phone at Sprint stores. That's quite a bit cheaper than through other resellers.
Depending on what your coming from, you may be able to sell your old phone on ebay or craigslist to recoup some of the cost.
The other option is to wait. I have no doubts that this phone, while impressive right now, will be outclassed in a few months. By the time you can cash in your full discounted upgrade, there will be something bigger and badder... or the E4GT will be much cheaper.
Keep in mind, you'll have to go another two years if you cash in that $75. Not worth it in my opinion... it's just a phone.
$75 is NOT worth re-upping your contract for 2 years. I went ahead and paid pull price for the phone and I will keep my full upgrade for next spring when the hopefully the LTE phones are out
Best Buy gave the phone for$399.99 and I also was only qualified for a $75 discount. That and the gave me $97 bucks for my old Epic thus I got this bad boy for about $300 and change.
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misterio53 said:
Best Buy gave the phone for$399.99 and I also was only qualified for a $75 discount. That and the gave me $97 bucks for my old Epic thus I got this bad boy for about $300 and change.
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U had to renew a contract?
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Yeah I renew it, and I also had some gift cards so the price of the phone was a little under $300 with taxes
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What i did was early terminate for $80 and started a new contract and got the phone for $199 plus acctivation. If you already got the phone wih only a 75 discount have ur accout reversed and do the early termination thing
p.s. If u do the account reversal you will need an old sprint phone to temperarily put ur number back on or they will charge u a restocking fee of 35 dollars
xx8todiefor6xx said:
What i did was early terminate for $80 and started a new contract and got the phone for $199 plus acctivation. If you already got the phone wih only a 75 discount have ur accout reversed and do the early termination thing
p.s. If u do the account reversal you will need an old sprint phone to temperarily put ur number back on or they will charge u a restocking fee of 35 dollars
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I was thinking of early terminating too. I am 1 year into my contract so it would be $100 for the ETF. Start a new contract and get the phone for $100 at Wal-Mart plus tax and $36 activation fee. The only thing is I want to keep my number so I would have to port it over maybe a prepaid phone or Google voice and then port it back to Sprint?
xx8todiefor6xx said:
What i did was early terminate for $80 and started a new contract and got the phone for $199 plus acctivation. If you already got the phone wih only a 75 discount have ur accout reversed and do the early termination thing
p.s. If u do the account reversal you will need an old sprint phone to temperarily put ur number back on or they will charge u a restocking fee of 35 dollars
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I did this exactly and traded in an Evo which they gave me an 87 credit for. I know I could of got more but it was too easy this way, totally off set the ETA. Phone number change for me wasn't a problem as I give out my Google voice number. I asked the guy at the store if he would just give me the full upgrade price instead of doing this but he said no. It was easy enough.
I was in the same situation. Got one from sprint, did not use it and sent it back because I realize that I could get a brand new one from eBay for cheaper and not use my $75 upgrade and be eligible for the next s3.
Maybe I might wait until after October 11 and see if Samsung and Google will announce the new Galaxy Nexus for Sprint hopefully. If it does come to Sprint I may just ETF and port my number out to a cheap prepaid phone and open a new contract.
Whats your current phone now? I personally think its worth it if you can sell your current phone for a decent amount and use it towards the 4g touch on eBay.
The best way is the Best Buy method. I sold my Evo and a Zune HD straight to Best Buy for about $210...I ended up paying $14 for mine (I had a full upgrade though).
If you've got some other old electronics you never use, I suggest going that route, Best Buy pays out pretty well.
Also, they won't be announcing the Nexus S in October. It'll be the iPhone 5 and MAYBE switching to LTE. IF we get the Nexus S, it won't be til later on.
I sold my Epic on Facebook in 20 minutes for $150, then used the $75 discount. I put down another $75 and billed the rest to my account. Ill have a huge bill next month, but I'm OK with that. But that's really the cheapest route.
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adelmundo said:
I only have $75 off from Sprint to upgrade, so what is the cheapest method into getting the ET4G? Many websites unfortunately only take account the upgrade price if you're 2 years in, but most don't give you an option if you're between 1 and 2 years between contracts.
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Click to collapse
I had the same problem and I was willing to just buy the Epic Touch full price without renewing my contract BUT I decided it was worth a shot calling customer service to see what they could do for me.
I got:
$100 account credit
$75 renewal
$75+ phone buyback (I had a bunch of old phones)
Which left me at less than $249 out of pocket.
Then I transfered my OG Epic to my wife, and she ended up getting a brand new OG Epic because the Sprint store couldn't figure out how to swap things over to her correctly and I wasn't about to tell them how
I'm happy with it because we both have brand new phones and like I said before I was ready to just buy it full price... and I still have a full upgrade next spring...
walord said:
I had the same problem and I was willing to just buy the Epic Touch full price without renewing my contract BUT I decided it was worth a shot calling customer service to see what they could do for me.
I got:
$100 account credit
$75 renewal
$75+ phone buyback (I had a bunch of old phones)
Which left me at less than $249 out of pocket.
Then I transfered my OG Epic to my wife, and she ended up getting a brand new OG Epic because the Sprint store couldn't figure out how to swap things over to her correctly and I wasn't about to tell them how
I'm happy with it because we both have brand new phones and like I said before I was ready to just buy it full price... and I still have a full upgrade next spring...
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I did something like that. I get my $75 upgrade tomorrow, I chatted and got $100 credit when I use the $75 and I told a buddy of mine if he wanted my phone for $100 and he said yes so my phone will be around $225.
Subiegsr said:
Whats your current phone now? I personally think its worth it if you can sell your current phone for a decent amount and use it towards the 4g touch on eBay.
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Have an OG Epic right now. I know the going rate is $150 on ebay and Craigslist. But I want to see what they announce on the 11th.
Darkshneider said:
I did something like that. I get my $75 upgrade tomorrow, I chatted and got $100 credit when I use the $75 and I told a buddy of mine if he wanted my phone for $100 and he said yes so my phone will be around $225.
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Wow, you guys are lucky. I must have spoke with 4 Sprint reps to try to get some sort of deal going on. Two over the phone and 2 online. Even one of the guy was telling me to just keep my Evo and wait til next year, "since there will be a newer phone out every year."
adelmundo said:
Have an OG Epic right now. I know the going rate is $150 on ebay and Craigslist. But I want to see what they announce on the 11th.
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I see, yeah the 11th is coming up pretty soon anyways. I've noticed that the epic 4g touch prices have dropped quit a bit since I bought mine on eBay. I believe the going rate now is close to $450-60 shipped, I paid $480 for mine. Hopefully I can see my Evo for a decent amount. If you opt out for the new Nexus the price might be a bit lower too for the epic 4g touch.
this may be a little of topic but i have question. i just recently purchased a Nexus s 4g for my sister (fifth teens coming up) i have my main line with my ET4G a second one with a EVO and now i want a third one for the nexus . for some reason sprint is making me sign ANOTHER 2 year contract even though im providing the handset myself. iv googled it and it seems like its a hit or miss sort of thing. anybody ever been in this situation? is there a way to get around having to sign a 2 year contract since i am not going to get another handset at a discounted price? any help much appreciated.
if you provide the equipment you do NOT have to sign a 2 yr.
If they try to make you then tell them they are incorrect. The 2 year contract is to gain the discount to purchase the phone.
frostrunner said:
if you provide the equipment you do NOT have to sign a 2 yr.
If they try to make you then tell them they are incorrect. The 2 year contract is to gain the discount to purchase the phone.
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Not if you're adding a new line. Getting another phone on an existing line wont affect your contract if you pay full price for it, or you already owned it. But if you're adding a line, you have to sign a contract for that new line.
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hduenas1989 said:
Not if you're adding a new line. Getting another phone on an existing line wont affect your contract if you pay full price for it, or you already owned it. But if you're adding a line, you have to sign a contract for that new line.
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That's right. Might aswell get her a new phone or another phone e4gt and sell it.
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AFAIK, the only carrier in the US (besides the little guys like MetroPCS, maybe,) that allows you to bring a phone and avoid a contract altogether is T-Mobile.
Mu5ic92 said:
this may be a little of topic but i have question. i just recently purchased a Nexus s 4g for my sister (fifth teens coming up) i have my main line with my ET4G a second one with a EVO and now i want a third one for the nexus . for some reason sprint is making me sign ANOTHER 2 year contract even though im providing the handset myself. iv googled it and it seems like its a hit or miss sort of thing. anybody ever been in this situation? is there a way to get around having to sign a 2 year contract since i am not going to get another handset at a discounted price? any help much appreciated.
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Click to collapse
I did this last year by adding a line for my wife in my plan. I had a extra evo available at the time so I used that phone. I signed a two year agreement but kept my rebate for later use.
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frostrunner said:
if you provide the equipment you do NOT have to sign a 2 yr.
If they try to make you then tell them they are incorrect. The 2 year contract is to gain the discount to purchase the phone.
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Click to collapse
only in California. but everywhere else, yes, you have to sign the 2 year service agreement. but, you still have eligibility from that day forward, so you can get a phone at a discounted rate. think of it like this: when you add a new discount to your account (employer/organization discount), you sign a new contract without affect eligibility. same goes for $50-100 service credits offered to customers who are 2-4 months from contract end but are not interested in a new phone. eligibility and contract terms are actually 2 separate time-lines. the only reason you sign the contract for a new phone is to guarantee sprint you're going to stay with them, in turn subsidizing the heavy discounting they gave you. (i work in a sprint store )
Even if you sign a contract will there be a ETF if you quit? I thought your etf decreases over time as sprint makes their money back from the subsidy. If they don't have to subsidize you're phone what does that mean? Anyone here know the answer?
On my Epic mobile phone.
kc_exactly said:
Even if you sign a contract will there be a ETF if you quit? I thought your etf decreases over time as sprint makes their money back from the subsidy. If they don't have to subsidize you're phone what does that mean? Anyone here know the answer?
On my Epic mobile phone.
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Etf still applies. That's just part of the terms, sprint wants you to stay with em. It is prorated though. For feature phones, it goes down by $10/month after 5 months til a minimum of $50. Smartphones prorate by $20/month after 5 months until thy reach $100
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The etf should be only 200 even though it is an advanced device, since you aren't receiving a discount on an advanced device. If you have a discount on your line the etf starts at 200 anyway.
There have been reports of people activating the evo view tablet month to month with a few callbacks to customer care. Just a matter of getting the right person on the phone. In the store I don't think the software allows us to bypass it.
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In an industry where customer churn can be likened to the fearsome troll under the bridge, Sprint has launched a program designed to keep its favored subscribers around for another two years. While not everyone is eligible -- those who've upgraded less than eight months ago, corporate outfits and those in collections need not inquire -- the program lets customers buy their way out of their current commitment and become eligible for a new, subsidized handset. The promotion begins February 12th and is set to run through the 14th of April, where the amount you pay correlates to the time since your last upgrade. So if you're currently pining for the Epic 4G Touch or the iPhone 4S, just give your local Sprint store a call this Sunday. They just may be able to hook you up.
Source:http://www.engadget.com/2012/02/09/sprint-launches-early-upgrade-promo/
Nice C/P skills -_-
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It's more like they want to get rid of Wimax phones and other inventory it seems like. It's a ripoff, hardly worth the price. Ebay is cheaper
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Cleaning house getting ready for LTE
My OG Epic (Now NS4G) line is due for an upgrade in 5 months...may be perfect timing for once
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IMO opinion this is more of a contract buyout to get new user pricing than it is an early upgrade promo like the Sprint Premier Gold program was.
It makes 0 sense to pay $55 to buy out for early upgrade if you're like 1-4 months out.
cds0699 said:
It makes 0 sense to pay $55 to buy out for early upgrade if you're like 1-4 months out.
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Keep in mind though, that we live in a world where people will happily spend well in excess of $55 to "upgrade" from something like a IPhone 4 to a 4s. Sometimes, "sense" takes a back seat to a desire to be instantaneously satisfied... lol
CoppertoneSPF15 said:
Keep in mind though, that we live in a world where people will happily spend well in excess of $55 to "upgrade" from something like a IPhone 4 to a 4s. Sometimes, "sense" takes a back seat to a desire to be instantaneously satisfied... lol
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I have to agree, people at my store will pay a lot to get their upgrade now to get the phone they want now. I think a lot of it comes from people who buy cheap phones and just can't take having them anymore and will do anything to get out of that phone.
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newalker91 said:
This actually isn't a promotion. It's just a last resort offering by Retention as of right now. You pay on average $10/month remaining on your contract with an average maximum of 6 months to move your upgrade up. We've been doing it for months for customers in my stores, but it's never really been publicly advertised.
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Are you working for a corporate store or a preferred retailer? I'm a preferred retailer and would love to know how you go about doing it, and compare that to the way we do it at our store. Shoot me a PM, love to compare notes!
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JasonK75 said:
Are you working for a corporate store or a preferred retailer? I'm a preferred retailer and would love to know how you go about doing it, and compare that to the way we do it at our store. Shoot me a PM, love to compare notes!
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Click to collapse
can i be included in this? i only have a way for 2 weeks early... preferred retailer
My wife is only 2 months away from an upgrade; if she waits, she still pays 36 dollars "activation fee", or, if she does it tomorrow, its the same 36 dollars, so, if you are a month or 2 away, it doesn't cost you a dime more to do it now..
yes, i am sure its to clean out the existing inventory before the "new" network is in full swing..
WOOT, 3000 POSTS!!
I work at a preferred dealer as well, just tell your customers to call customer care and see if they can do an early upgrade. If that doesn't work have them be transferred to retentions and say someone they know was able to buy out their remaining contract and get an early upgrade. That easy. I have my upgrade still, saving it for the GSIII because I'm not stupid like some people.
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ccline84 said:
I work at a preferred dealer as well, just tell your customers to call customer care and see if they can do an early upgrade. If that doesn't work have them be transferred to retentions and say someone they know was able to buy out their remaining contract and get an early upgrade. That easy. I have my upgrade still, saving it for the GSIII because I'm not stupid like some people.
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Click to collapse
i have an airave for that
Ok I called Sprint customer care today inquiring about the upgrade. My girl's line is due for upgrade in October and I am tired of her complaining about her Evo3d restarting all the time. So I called to see if I can get that upgrade for an Iphone for her. I was told that the new promo is only for people who's upgrade is in April or earlier and are also having phone issues. I think I'm going to call a corporate store tomorrow. Any advice or am I wasting my time? The Engadget article said if you upgraded within the last 8 months your or not eligible. I didn't upgrade this line within the last 8 months.
To upgrade or not to upgrade....
I saw this on Friday and wandered into a Sprint store on Sunday. The fella at the desk told me this was all legit and that I would need to call customer service because he could not do anything from the store (he said to ask for the "retentions" department).
I've been suffering with a Hero for the last 18 months. Loved the phone when I first got it, but it didn't take long to realize that it was not powerful enough to keep me happy. My wife is on her third Moment because everything about that phone just doesn't seem to work. I was hoping to hold out for an LTE phone but it appears those won't be dropping until late summer, and I'm not sure if we can hold out that long.
On the Sprint website, I get a message that I am eligible for $150 off a new phone on April 1 (remnants of the Premiere Program). From what I read, I'll have to pay $36 to upgrade in April or I can pay $55 now.
So my question(s) to all you Sprint people out there, am I reading all this correctly? Will I still qualify for the $150 off the new phone? Am I absolutely crazy for not waiting for LTE? Should I take the SGS2E4GT (Galaxy S 2) or hold out for the Nexus?
Thanks for the input.
dabigoh said:
I saw this on Friday and wandered into a Sprint store on Sunday. The fella at the desk told me this was all legit and that I would need to call customer service because he could not do anything from the store (he said to ask for the "retentions" department).
I've been suffering with a Hero for the last 18 months. Loved the phone when I first got it, but it didn't take long to realize that it was not powerful enough to keep me happy. My wife is on her third Moment because everything about that phone just doesn't seem to work. I was hoping to hold out for an LTE phone but it appears those won't be dropping until late summer, and I'm not sure if we can hold out that long.
On the Sprint website, I get a message that I am eligible for $150 off a new phone on April 1 (remnants of the Premiere Program). From what I read, I'll have to pay $36 to upgrade in April or I can pay $55 now.
So my question(s) to all you Sprint people out there, am I reading all this correctly? Will I still qualify for the $150 off the new phone? Am I absolutely crazy for not waiting for LTE? Should I take the SGS2E4GT (Galaxy S 2) or hold out for the Nexus?
Thanks for the input.
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Click to collapse
I would buy a used phone off Craig's list or something now and hold onto you upgrade for an LTE device. You can get an E4GT for around $300 and EVO 3D for much less or an Nexus 4G for even less then that.
That is what I would do because once the GN drops you know you will want it or whatever cool LTE phone comes out soon after that...
The way I read this is that they are just pro-rating your ETF (the way they all should do anyway).
In theory, it works like this:
A high end handset costs ~$600 but in exchange for signing a 2-year contract, the cell phone carrier will subsidize $400 of the cost and roll the cost of that "loan" into the cost of your monthly service. You get a new phone without as large an initial outlay of cash and they gain a steady source of income for at least the next 2 years.
In theory you should be able to bring your own phone and get service at a lower cost off-contract because you aren't paying off a subsidy but since the top 3 providers don't offer this, there is not really any benefit to not taking the subsidy. You are already paying the same monthly rate so other than not being locked into a service contract, you gain nothing financially from not taking the $400 subsidy.
Along with this, in theory, your ETF should drop by 1/24th every month as you are basically paying off the subsidy one month at a time over two years. Once again, it doesn't quite work that way. At least this is an attempt to let people pay off the remaining subsidy before signing a new contract and taking a new one.
I would prefer to just pay $600 for my phone and then pay $17 less per month (approx 1/24 of $400) with no contract but since the US market seems accustomed to cheaper subsidized handsets on contract I don't know it would ever take off much. The contracts, handset exclusives, and lack of porting options have made it so the carriers have little incentive to compete on price or plan options..but that's another topic for another day.
Well I got mine it was 40 bucks but.my Gf needs a new phone had so, iPhone 4s and she can have my day 2week old epic touch 4g
Update: I got my upgrade and the fee was added to my bill and my upgrade is now waiting. Pretty cool. I have another upgrade in August so I will se what they have then.
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I have a upgrade in October, but I'm debating to hold off for the s3 which could be a long way off or get the epic touch. I have a 3d right now but the white epic touch looks sexy.
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Tuesday evening, my wife and I upgraded and extended our contracts. Or, we thought we did. As it happens, however, the T-Mobile representative put through the contract extension but not the new Galaxy S IIIs. (We were to pay $79.98 for each 16GB phone; get a $10 monthly loyalty discount; and keep our 14% AAA monthly discount. The phones were supposed to be delivered no later than tomorrow (Friday).)
When the phones did not come today (Thursday) and I did not find a record of the phone upgrades at myTMobile, I called. Long story short, and I was on the phone for over 50 minutes (both talking and on hold), I accepted the following offer:
1. Two 32GB S IIIs for $79.98 each.
2. Free express delivery, most likely next Monday.
3. One month free service.
4. A $50.00 credit.
5. The same $10.00 loyalty credit and 14% discount.
I spoke calmly and reasonably. The T-Mobile representative was friendly and helpful. I infer her supervisor, whom she consulted more than once, was equally helpful.
RebDovid said:
Tuesday evening, my wife and I upgraded and extended our contracts. Or, we thought we did. As it happens, however, the T-Mobile representative put through the contract extension but not the new Galaxy S IIIs. (We were to pay $79.98 for each 16GB phone; get a $10 monthly loyalty discount; and keep our 14% AAA monthly discount. The phones were supposed to be delivered no later than tomorrow (Friday).)
When the phones did not come today (Thursday) and I did not find a record of the phone upgrades at myTMobile, I called. Long story short, and I was on the phone for over 50 minutes (both talking and on hold), I accepted the following offer:
1. Two 32GB S IIIs for $79.98 each.
2. Free express delivery, most likely next Monday.
3. One month free service.
4. A $50.00 credit.
5. The same $10.00 loyalty credit and 14% discount.
I spoke calmly and reasonably. The T-Mobile representative was friendly and helpful. I infer her supervisor, whom she consulted more than once, was equally helpful.
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Click to collapse
Damn, I wish I paid $79.98 for my S3 lol.
Good to see they handled your situation appropriately.
Haha who wouldn't. I paid 380$, let's trade haha.
That's good karma op, usually the person would have overreacted but like you pointed out you did it in a calmly fashion.
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The 16 GB ones are going to be free with MIR starting tomorrow (Friday). Still a good deal.
Kama45 said:
The 16 GB ones are going to be free with MIR starting tomorrow (Friday). Still a good deal.
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I was generally aware of "Magenta Days." The T-Mobile representative told me, perhaps incorrectly, that only the down-payment on the Value plans is being waived. The 16GB phones, therefore, would have cost $400 each.In any case, after factoring in the two discounts I would have lost by switching, it seemed to me I was being offered a fair, indeed possibly a superior, deal.
RebDovid said:
Tuesday evening, my wife and I upgraded and extended our contracts. Or, we thought we did. As it happens, however, the T-Mobile representative put through the contract extension but not the new Galaxy S IIIs. (We were to pay $79.98 for each 16GB phone; get a $10 monthly loyalty discount; and keep our 14% AAA monthly discount. The phones were supposed to be delivered no later than tomorrow (Friday).)
Click to expand...
Click to collapse
I went through a similar situation, they upgrade the contract but then never do the phone, or they charge you full retail price. So then you have to call again and hope you get a good rep (they are about 1 in 5) who can help, most of the call center is clueless. So then they also need a manager to approve anything over $150 back to your acct. So, keep checking your mytmobile, you may end up seeing full retail price on there. Also check your data plan if you have grandfathered, they might mess that up too.
But I was honestly surprised, they appear to be fixing things as was originally agreed upon in the first place. So there are a few good people at the call center. (LOL, one exec brags about how he consolidated 14 customer support call centers down to just 2)
What? The phones will be free tomorrow? I just got mine like 5 days ago and I paid $200 before Mir. I wonder if I can get them to credit me the difference since in still in the 14 day return window?
jackpearce said:
What? The phones will be free tomorrow? I just got mine like 5 days ago and I paid $200 before Mir. I wonder if I can get them to credit me the difference since in still in the 14 day return window?
Click to expand...
Click to collapse
Possibly but you can always return within 14 days and go to a different store and get the magenta days deal
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There is some restocking fee when I asked before about getting something during father's day.
Is the Magenta sale only apply to Value plan? T-mo new policy is to call something "free" but they are only
talking about the downpayment. Their new scam is to relabel all phone pricing as downpayment and then
month installments.
So, yes the phone 20 monthly payments of $20 and a $150 down, you are getting $150 off, but still owe $400.
How long have you had that AAA discount? Is it grandfathered because that's not the AAA discount I got..
That is the AAA discount I get as well, I just got a 32GB GS3 for $179.99 with the 50MIR, I am on a grandfathered 1200minute myfave plan with 5GB data
The AAA discount now is one free month and no activation fee. Wtf.
psykhotic said:
The AAA discount now is one free month and no activation fee. Wtf.
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really? I did the AAA thing about 2 years ago so I am not sure when they changed it but right now its either a 14 or 16% discount off everything except taxes and fees
I'll do a live chat tomorrow because that really blows lol.
psykhotic said:
How long have you had that AAA discount? Is it grandfathered because that's not the AAA discount I got..
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Since T-Mobile was Voicestream. What's your discount?
RebDovid said:
Since T-Mobile was Voicestream. What's your discount?
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Click to collapse
Waived activation/ 1 free month.
Do you guys if those deals are available for upgrade too? cause I am currently eligible for an upgrade
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Any news on this front?
Sent from my SGH-T999 using xda premium
So I bought my phone a little over a month ago. In the process I specifically asked the T-Mobile rep. what hidden charges or connection fees I'd be hit with. Naturally she responded "None". I thought "O.k. $100 a month for unlimited everything isn't too bad at all.", seeing as where I live I have no problems with service whatsoever. Then my first bill just came in the other day............and I'm still in shock. It was a grand total of $296 and some change. I thought, "What in the hell am I paying for again?" I'm damn near willing to take the bad mark on my credit just because I'd feel like I was telling T-Mobile to shove it up their ass, but really with the breach of contract, I'd be the one getting screwed without any lube. Can anyone ,on a serious note, possibly give me a little insight as to what the heck that kind of money is supposed to be going to when it was agreed upon as to be $100 a month? I wasn't charged a deposit or anything of that sort and the minutes and text are unlimited and the monthly unlimited plan for data services is 200GB which I never even came close to. It's crazy! When T-Mobile is directly asked about this you get different answers from just about everyone you speak with it seems like. Maybe I'm just still amazed by the 200% increase and not hearing what I wanna hear so it all just sounds like different answers from everyone. Hell I don't know! All I can say is "LIARS! They're all LIARS!" Stick with pre-paid if it's not too late for you yet!
I suggest that you look at the details of the bill and see each thing that they charged you for. When I switched over to TMO from Sprint they told me that they essentially charge you for two months the first month so you are always a month ahead in your bill. I guess that means when you leave you have a month extra.
Sent from my GS3 via TapaTalk 2
Can't you see what's exactly being charged? There should be itemized charges on the bill.
Is it possible that the extra $ 200 is for the phone itself? Or maybe a migration fee if you recently change your plan while you still in contract?
If you can read. Look at your bill
Sent from my SGH-T989 using xda app-developers app
Is there a "migration charge"?
When I got my first bill there was an activation charge even though the web page had said "limited time special, activation fee waived $0.00"
I called them up and told them waived means not charging in the first place and it does not mean "refund" three months later. The rep in the phone even said "I see how that could be misleading" I said either take that off my bill or cancel my contract because I don't want to be a customer of a company that's starting off our relationship with deception. The reversed the charge, but I still think they're scum for playing fast-and-loose with the meanings of words like that.
Other than that, I love my phone and coverage has been great, unlike 8 years ago when they had a tower down for more than a year....
Sent from my SGH-T999 using xda premium
How much did you pay for the phone? My first bill from tmo lumped everything together..... Did you log in to the website and look at a breakdown of the charges? Probably not.
AB33 said:
I suggest that you look at the details of the bill and see each thing that they charged you for. When I switched over to TMO from Sprint they told me that they essentially charge you for two months the first month so you are always a month ahead in your bill. I guess that means when you leave you have a month extra.
Sent from my GS3 via TapaTalk 2
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This is true for the value plan. Plus there are also connection and "set up" fees on the first month. It will be much less than that next time.
Sent from my SGH-T999 using Tapatalk 2
use paint and black out all your sensitive info and then post it here for us and well be able to help you greatly from that point
Sent from my SGH-T999 using xda app-developers app
Post it up here because it is very likely the only way you have a first bill that high is if there is a deposit they didnt tell you about.
Value plan with eip
69.99 for plan with unlim 4g
7.99 for insurance
20.00 for eip
Tax & fees is roughly $10
107$ total
Activation fee is $35.and is taxed ro roughly $39
So 146$ for first month
Now... first bill will be a little higher than that 146 because of prorated charges becauase your first bill is for more than one month of service. BUT there is no way prorated charges are an additional $150.
Show a copy of the bill with your sensitive info blocked out so we cant see it. Also.. what day did you activate
Sent from my SGH-T999 using Tapatalk 2
For the first month of two you're likely to run into some additional charges...
Activation fee, insurance, etc..
I would definitely look at the bill.
If you're still unsure, call up customer service and ask them to explain what each individual charge this first month.
Switch to straight talk byop tmobile sim. $45 unlimited calls text and data. Still runs on tmobile network.
sent via galaxy s3 in boss mode @ 2.1ghz
AB33 said:
I suggest that you look at the details of the bill and see each thing that they charged you for. When I switched over to TMO from Sprint they told me that they essentially charge you for two months the first month so you are always a month ahead in your bill. I guess that means when you leave you have a month extra.
Sent from my GS3 via TapaTalk 2
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Click to collapse
This has been the case for me in the past too. I would check to see if this is the reason your bill is so high.
tgamble160 said:
Switch to straight talk byop tmobile sim. $45 unlimited calls text and data. Still runs on tmobile network.
sent via galaxy s3 in boss mode @ 2.1ghz
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+1
This is my current setup, but I'm using an ATT sim. Better coverage for me in my area than TMO. I'll take paying $45/mo instead of $100
I just got this charge too. They said 100 $ for my bill. It came in and i have a 265 $ and its 150 $ for texting between sept.11-28. I got my phone on the 28th. How the hell are they gonna roll back my original plan when ive had unlimited for over 4 years. And im going to the actual guy that sold me the phone on monday.
Sent from my SGH-T999 using Tapatalk 2
Response from T-Mobile is.....
O.k., sorry for just now getting back to everyone. The bill actually states that $200 of these charges are for previous charges. What previous charges? This is a brand new account. T-Mobile told me finally that it's a deposit fee. Aren't deposits charged beforea service of any sort provided? Seriously?! I already got screwed out of an extra $70 for the T-Mobile pre-paid plan I had paid a day earlier because they wouldn't switch it over to the new contract. Also, everyone needs to pay close attention to the apps you download. I realize it's not much now but it could have been. I was charged an extra .20 cents for an app sending an international text message without permission from me. I'm in the wrong business is all I've gotta say!
Yeah, there's 2 sections. My regular bill and a "previous charges" section. Previous to what? This is my first bill.
Post the bill.. And if you had already paid for a month of service why not wait a month to sign a contract.. I don't get it.
I was just like you when this happened to me. I was in Flex Pay plan from T-Mobile for 2 years before making the switch to the Value Plan.
My bill is $131 which includes warranty and insurance plus $20 and $15 down payment for the phones plus taxes which would come to a total of $170 for two lines. Luckily they gave me a $276 in-store credit for making the switch and being a loyal customer who never missed a single payment while being with them. My first bill came out to be $256 but didn't have to pay it due to the credit but I still demanded answers and the in-store rep said they were fees that will always come in the first bill (activation fees + paying a month ahead, etc). I just payed my second bill in which I only payed $150.
Sent from my SGH-T999 using xda app-developers app
Post your bill or call 611. Ur getting frustrated and no one in here can help solve your problem. We can see your account.
I love this thing!
My advice is to always ask the reps questions and call them as soon as you can see your bill online or in the mailed bill. Youre wasting time posting here because we cant change anything on your bill.
Sent from my SGH-T999 using xda app-developers app
Check your text charges....they tried to pin me up for over $300 when I switched plans and turned out they charged me $.20 for every text during the transition cycle. Took 3 days of calling before I went into a store and showed them the error. They fixed it on the spot.
Sent from my SGH-T999 using xda premium