[Q] HTC Deire black screen Help please - Desire Q&A, Help & Troubleshooting

hi, my friend has an HTC Desire that has never been rooted or anything, all stock, during official ota update it failed and now shows black screen with htc logo and four triangles 1 in each corner, all the fixes i read seem to require s-off
are there any methods without, or how do i achieve s-off from this state ?
Or is the phone just FUBAR ?
thanks in advance for any help offered !

SO that happened during an ota update.
what happens when u pull our the battery
then try booting in recovery
Im pretty sure that ur phone might be in a very bad state, and i dont think you can get s off, unless ur phone was in usb debbugging
try taking it to ur service provider or send it to htc, don't lose hope tho

look at my guide

Related

Failed rom upgrade.. Stuck at Ruu screen!!!

Hey
I had loads of problems with my desire hanging so i decided to try and download the htc generic roms and run them!
RUU_Bravo_HTC_Europe_1.15.405.1_Radio_32.30.00.28U_4.05.00.11_release_121684
Also tried
RUU_Bravo_HTC_Europe_1.15.405.3_Radio_32.30.00.28U_4.05.00.11_release_121865
but they all hanged during the upgrade so now im totally stuck with a black screen or the White ruu screen saying:
------------------
BRAVO Unknown Ship S-ON
HBOOT-0.75.0000
MicroP-031d
Touch Panel SYNT0101
RADIO-4.05.00.11
Mar 5 2010, 21:12:15
RUU
-----------------
Is there any way to save my desire or is it bricked? and should i send it to htc support? I should have warranty i hope since its merely 2 month old!
One more question, before i ran these roms i HAVE NOT rooted my desire! Do i have to do so? My desire is currently still UNROOTED! Could that be the reason why the rom upgrades are failing or is it possible to do them on unrooted desires?
Although i dont even know if its possible to root it in this state.....
Is your handset branded? If so, did you create a goldcard?
Exactly what state is your handset currently in? Does it boot to use as normal?
If I were you I would read THIS and root your phone. Then install any rom you want. There are official and custom roms galore in the dev section.
If you have tried to install an incorrect rom on the phone and messed it up then I doubt HTC would honour the warranty anyway so there is no fear in rooting it! The only known bricking issue on these phones has a fix now so you haven't lost anything.
My phone boots up to that RUU error message so it doesnt boot!
The problem was it stopped booting all of a sudden with the original rom! It just hanged at the White startup screen with the green HTC letters!
But i could enter the Fastboot, Recovery, etc... menu!
So with that i tried with the USB to download the generic original roms! But after they failed (both of them) now each time i boot i get the HTC blackscreen with the error triangle inside!
But i can still install new roms, through the usb but none of them can finish after like 80% so they can still connect to the phone from the computer through usb!
The phone is unbranded as in not connected to any operator like vodafone or such! and its not rooted either!
so u think i should try to root it?
If it is definitely unbranded then no goldcard is needed. I'd say you should go for it and try to root it. Just to confirm it's unbranded, it doesn't have any network operator software on it at all? No boot screen or any operator apps or anything?
You will need to check the link I gave you and follow the instructions religiously! It's actually a fairly painless process. I found the easiest was the tiny core linux method. You don't need any linux experience to use it as you just type in about 4 lines of text.
Failing that, if it simply never goes past the boot screen then no one will know you tried to root! So it would be a simple warranty return to the place you got it, and as far as you are concerned you got up one morning and the phone was off. You tried to turn it on and the rest is history! I told the carphone warehouse that and was given a new handset there and then, but was within my first 14 days of contract. It was a usb brick in my case and there was no fix for ir then. There is now though..
okay so im getting almost all the way on step 1!
except at the end of every push of files it says
FAILED (remote: 51 partition update fail)
anyone know any fix? also how do i know which bootloader i have 0,75 or 0,8 and which rom i have previously??
before everything i know i had android 2.1 .. is that my rom too? like 1.21?
Zeppan said:
okay so im getting almost all the way on step 1!
except at the end of every push of files it says
FAILED (remote: 51 partition update fail)
anyone know any fix? also how do i know which bootloader i have 0,75 or 0,8 and which rom i have previously??
before everything i know i had android 2.1 .. is that my rom too? like 1.21?
Click to expand...
Click to collapse
To check your bootloader, switch the phone on by pressing the volume down button while pressing power. The second line of text will say HBOOT the number after that is your bootloader.
As for that error... No idea. Sorry!
dang... anyone got any ideas bout the error 51? and how to fix it?
try rooting with goldcard method
Also stuck with RUU USB
Did you get a resolution for this? I'm experiencing a bad time with RUU USB too. My phone started out as an unbranded Magic 32A from HK and seems to be a European now, as it only likes installing the European RUUs (and even then only goes as far as 36%)!
EDIT:
I've since had it repaired by HTC themselves. Their engineers couldn't fix it (allegedly) so they replaced the mobo.
Cost me HK$1500! F***!

[Q] Desire Blackscreen

Hello,
i flashed my hboot back from ogxygen to default hboot, after
reboot i just saw a black screen. The leds are blinking green and orange if i put out the battery and if i insert it, the leds are orange.
If i start the desire the leds are not showing something and its still blackscreen.How i can repair it? =(
sry for bad english
i'm no expert but have you tried going in to the Bootload menu (power off phone, hold down the back button and power on holding both button down unlit phone starts up)?
Then if you can get in to the Bootloader screen you can then try to go to Recovery option or flash from your PC using ADB.
Have you made a NAND back up before you flashed your Hboot?
Yes i already did, but always blackscreen not vibrating or something like that
no i dont have a nand backup, why i need 1? someone could give me a link?
or make a backup and upload it?
if you connect phone to pc , is it recognized by PC?
if yes try to run an official RUU from shipped roms.
alekshuso said:
Yes i already did, but always blackscreen not vibrating or something like that
no i dont have a nand backup, why i need 1? someone could give me a link?
or make a backup and upload it?
Click to expand...
Click to collapse
no my pc isnt showing something up
It is a bit late but check the md5 of the hboot you flashed, if it does not match I think you are pretty screwed otherwise it probably is still fixable.
how i can fix? damned thats my dads desire he will kill me :/
i don't think you can, you have to take it back for repair.
or you can find someone with jtagbox.http://www.jtagbox.com/jtag-news/riff-jtag-htc-desire-unlock-unbrick-imei-repair-supported/
will they repair my desire if i send it back? cause its flashed
It depends on how much they can see from it.
Sent from my LeeDroided Desire HD
ähm... what they will do after repair when they see thats my desire is flashed?
If they find out that it was a rooted desire or that you caused the fault, they are happy to repair it but they will charge you big time. Somewhere around here someone named 200 euro i think. But you might get lucky and they repair it cost free, has also happened before.
What you have is the slcd desire brick. Follow the thread in my signature with the ruu for your region- how to unroot the desire.
Sent from my HTC Desire using XDA App
no, it dont make vibration... or its cause i had gingerbread rom
alekshuso said:
no, it dont make vibration... or its cause i had gingerbread rom
Click to expand...
Click to collapse
push
read my post ... : HTC Desire doesn't start up. maybe it helps. had the same exact problem.
spd00 said:
read my post ... : HTC Desire doesn't start up. maybe it helps. had the same exact problem.
Click to expand...
Click to collapse
nope, my pc dont show something up about usb but my desire is
charging :/ and it dont vibrate!!!
It should in fastboot. See my signature for the thread on unbricking
Sent from my HTC Desire using Tapatalk
nope your thread is for slcd bricked desire, but my one is hboot bricked :/
push, what i must write to htc and can i use jtagsoftware without box`?
and how i can root my radio`?

[Q] touch panel faild

hi every one iv got 1 of this G8 and touch screen do not work so i chenge it but the same problem come up and in bootloader screen its show up as touch panel failed so i need some help please
Moved to general...
need more details.
i had the same problem once with wildfire. i tried to unroot my phone and in the process i accidentally downgraded the radio which made my touch panel failed.
the solution to this is run the latest rom update utility. i mean to say is to update ur HBOOT to the latest one. u can update ur HBOOT from the fastboot menu. u need to keep a zip file in your mem card and rename it to something. the mem card should of FAT32 file system. i would have said about zip file and renaming more clearly if u have given more details.
touch panel failed
thanks for your atention iv don as you seid but do not knew how to bring up that screen which is for sd card. well i think better take it to some one insted thanks and very kind of you.
Regards
first tell me is it the problem with ur htc wildfire.
so, firstly u need to tell what the phone is.
and secondly, u need to tell about the HBOOT version.
u can know the HBOOT version doing the following. switch off the phone and take out the battery. then insert the battery, and if it is wildfire, hold the VOLUME DOWN KEY + POWER KEY. then what u will see is the HBOOT menu. it would be great if u post all the details of HBOOT menu here. atleast post the version of HBOOT.
and tell me the region of u. this is needed to download a region specific OFFICIAL ROM UPDATE UTILITY FILE. and also tell me whether ur phone is a carrier locked phone or a free gsm phone.
thats all.
and donot think that ur phone is bricked. a bricked phone never boots.
hi and thanks for help me out this is my 1 htc wildfire and iv got it from ebay whith the same fault .there is 5 line of green digit in hboot screen as :
1.BUZZ PVT SHIP S-ON
2.HBOOT-0.80.0003
3.TOUCH PANEL-FAIL
4.RADIO-3.35.15.31
5.MEY 28 2010,17:11:46
and my volume key not work any more than last day which i was try to update the USB .and im from birmingham(uk) i had fast boot usb on red in the screen but now its blue when i conect the usb but no more move happen
tell me u belong to which country and which region.
i mean the region from where the phone is purchased. ok u told that u r from UK
give me the purchase date or atleast the month.
TMO or H3G . are these the carriers of uk. if so, tell me ot which ur phone belongs to.
and thats all
i have hboot after insert SD mem(update-cm-7.0.0-buzz-signed)but some kind of green error come up and disapear which is wrote no image on last line.i also did it whith touch failed fix update from hear on xda and the same message come up but im surely have to say that :befor first time conect the USB i could move up and down whith volume key which is not possible now
TMO or H3G.
im from birmingham-uk or EU and the phone come from insid uk which is locked on 3 network and the important thing is i can not have the today screen i meen like a backgrond which i had befor usb conected
yes thats all . giving u the process
H3G yes brother
if i press the power only FAST BOOT come up
power+vol down=HBOOT nothing els would com up
my 1st process to u. ROM UPDATE UTILITY
Now follow the instructions carefully. In 99% cases, u will have ur problem cleared.
Now go to this link,
http://shipped-roms.com/shipped/Buzz/
now here u need to download a file. The file size will be around 140MB and use a download manager.
The file u need to download is
RUU_Buzz_H3G_UK_1.16.771.2_Radio_13.45.55.24_3.35.15.31_release_131501_signed.exe
Once u completed the download, u need to work on a windows pc.
Switch on ur phone and connect it to the windows pc with usb cable. I know ur screen cannot be unlocked. But donot bother this.
Then open the above downloaded file. run as administrator if needed. Then u will be guided through a step by step process called ROM UPDATE UTILITY. All u need to do is to press next, next, update rom and so on like that.
In between the phone also reboots and u can see the progress of the process both in the phone and in the pc. At last u will get an official android 2.1 rom.
Im giving u the process for android 2.1 because i dont want u to loose the ability to get rooted. Android 2.2 for wildfire is not rooted yet. And i hope u r aware of that.
First do this process, and if it gives any error, donot worry, there is another process. I will tell u that if this fails.
So good luck for this. And let me know after u have done it.
dont forget to tell me whether or not it solved
Be careful with the above process. I am not 100% sure whether Wildfire RUUs are compatible with G8's, and, if it isn't, you can very well have a worse problem.
hi bro iv don as you told me and a error messag come up as:
ERROR (170) USB CONNECTION
when i connect the phone whith usb my pc make a beep and iv got android bootloader interface in device manager.yet again have only HBOOT and FAST BOOT screen at all
3xeno said:
Be careful with the above process. I am not 100% sure whether Wildfire RUUs are compatible with G8's, and, if it isn't, you can very well have a worse problem.
Click to expand...
Click to collapse
i think RUUs wont generally brick up the phone in 99.9 % cases. if RUUs cant make the process, they get interrupted by showing some of the error messages like
USB CONNECTION ERROR
BOOTLOADER VERSION ERROR etc.
correct me if im wrong.
DVSS said:
hi bro iv don as you told me and a error messag come up as:
ERROR (170) USB CONNECTION
when i connect the phone whith usb my pc make a beep and iv got android bootloader interface in device manager.yet again have only HBOOT and FAST BOOT screen at all
Click to expand...
Click to collapse
i hope u installed the HTC USB DRIVER. try reinstalling it. and i hope u are not using 64bit windows. some people say that they had this issue with 64bit windows.
have u installed the latest version of HTC SYNC on ur pc. install it if u haven't done that yet.
i suggest u to disable the antivirus and not to run any program in the startup of windows operating system. then try to do the process again.
hey hold on for a sec, im considering what 3xeno said.
finding out the differences between wildfire and G8 wildfire.
i thought u said u once faced the issue with G8 and now facing the issue with wildfire. HOLD ON FOR A SECOND DUDE
DVSS said:
hi every one iv got 1 of this G8 and touch screen do not work so i chenge it but the same problem come up and in bootloader screen its show up as touch panel failed so i need some help please
Click to expand...
Click to collapse
hello dvss.
the thread is not explaining clearly the problem. and moreover, i dont understand whether ur phone is wildfire or a G8.
As i told, i thought u said u once faced the issue with G8 and now facing the issue with wildfire
and if ur phone is a G8, u need to mention at the top of the thread.
3xeno said:
Be careful with the above process. I am not 100% sure whether Wildfire RUUs are compatible with G8's, and, if it isn't, you can very well have a worse problem.
Click to expand...
Click to collapse
are there any download links for G8 RUUs. if they are present using them solves the problem.
and if there are no seperate RUUs for G8, then there is a chance for the wildfire RUUs to be compatible for G8.

[Q] How to S-ON and unroot the Desire with blank Screen?

Hi guys i took my Desire with me to a Outdoor trip and guess what now my phone doesn't work
I looked around a little bit and found that actually i don't get something on the screen its just blank but touchscreen works i can unlock the phone and the PC sees my cell.
Now I want to send it to warranty service but I don't want to lose my warranty so I want to S-on and unroot my cell.
I think this process would be pretty easy (since rooting and S-off where easy steps ) but now that I don't see anything I need your help guys.
My Desire:
Pvt-3 S-oFF
Clockworkmod Recovery
MIUI XJ
If someone could tell me the steps and the button I must press (like press five times down then enter...)
Guys from Germany how is the HTC service did they check for thins like root to void your warranty or would they replace my phone without asking?
And Guys from Turkey if my phone would be replaced I would get a new IMEI can I change this IMEI with my old registered IMEI or do I have to reregister my phone wich would suck (how I hate Bilgi Teknolojileri ve İletişim Kurumu)
I had my HTC diamond at the German HTC service due to a broken usb port. Warranty repair was refused because of a modified bootloader. At least I didn't had to pay for the failure analysis, after several mails I had sent them. Usb port was broken because of too high current and not a software mod btw.
Still you can try. Maybe fortune is on you side.
Sent from my HTC Desire using xda premium
just do it like it is explained in the guide just do it blind
1.flash downgrader hboot
2.run ruu upgrade
should be really easy

[Q] I think I've bricked my new phone... HELP!

Hey people
I recently got a HTC Desire from ebay, and there was no rom on it - it was just stuck at the splash screen. The bootloader was working, so I just thought a reflash would do the trick. I therefore downloaded a few RUU's and was trying them out only to find that none of them worked, not even the 2.3 update. After some frantic googling, I discovered that the phone was branded to vodafone, so I tried to RUU that one, and now my phone is stuck at the black HTC logo with the four exclamation marks at the edges. I can't S-OFF or even make a goldcard, since I don't actually have a ROM on the phone. What have I done? I might of corrupted the radio by the sounds of it, but I'm really hoping I haven't.My phone won't go into the bootloader anymore, and I don't know what to do. Could someone help me?
Go read bortaks guide, first post in Desire Q&A (stickies) and go down to number [4]
Sent from my HTC Desire
I have tried that. I have not been able to make a goldcard - none of the sdcards I have are working. I did try searching and reading around before I posted
Have u got another phone, r can u borrow 1? u can put ur sdcard in that to make a gold card
Sent from my HTC Desire
I have tried to make a goldcard using my xperia x8, but the two cards I have aren't being recognised after using the hex editor. It keeps saying they are not formatted.
Then first look for an usb unbrick guide, it should be easy.
Or -
send the phone back. You are supposed to get a phone in working condition, not some overpriced paperweight. Unless you deliberately bought the phone in such condition which is imho extremely foolish. To sell a phone in non working condition is outrageous! I hope you haven't left positive feedback.
erklat said:
not some overpriced paperweight.
Click to expand...
Click to collapse
Lol
Sent from my HTC Desire
The thing is, I think it's my own fault. When I got the phone, at least it went into the bootloader when you held the down volume button and pressed power on, but now it won't even do that. It's stuck at the black screen with the four exclamation marks at the corners. Is there anything I can do in fastboot, since that is what it's stuck it? The USB unbrick guide doesn't help because I can't get past fastboot mode...
Can anyone help?

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