Develop Bugs

HTC Touch Pro 2 & Standby of Death SOD

I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2 where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.

had this problem once: I switched on the camera, and then left the device on the table for a long time - so it went to standby.
I could not wake it up by the power button after 20 minutes, but as an incoming call came, it was ringing with a black display, and I could answer the call with my BT headset. screen was still pure black
finally I pushed the reset button and since then everything is fine - I still feel this was connected to the camera.

terta said:
had this problem once: I switched on the camera, and then left the device on the table for a long time - so it went to standby.
I could not wake it up by the power button after 20 minutes, but as an incoming call came, it was ringing with a black display, and I could answer the call with my BT headset. screen was still pure black
finally I pushed the reset button and since then everything is fine - I still feel this was connected to the camera.
Click to expand...
Click to collapse
Yeah if it only happened the once then that was probably the case, if you have the problem on a regular basis and you know its nothing to do with the camera (becuase you never loaded it) then you have the problem I am describing.

I have exactly the same problem has Terta.
I'm 100% sur that it's the camera that make this bug I have tried all my weekend to reproduce the bug a lot of time and it was always the camera...
Hope someone can fix this bug cause now I can't take any photo without soft-reseting my phone. Very, very, very annoying...

I messed around with the sound app SRS WOW HD for a while to get it work on TP2, with this installed, mine did exactly the same thing.
Sometimes it happened straight away (first sleep), other times it happened a day or so later.
Uninstalled, it did not happen again.
(Not the SIM or Camera for me)
Go figure!
Cheers
Jabberoo

Yes I guess there are many reasons for the Standby of Death, if you have ruled out all software causes such as the camera or installed apps then have a think about the SIM and/or the settings that impact the SIM.
Its the last thing most people will think about. It worked for me and got rid of a random SOD problem 2-3 times a week which coinceded with being in weak 3G areas (where the phone might switch bands automatically) although that never occured to me at the time.
You see I haven't installed other applications nor do I load up the camera and leave it running so I couldn't figure out what was causing it, it just happened randomly not connected with anything particular that I was doing.

i hope there is some kind of magical solution for this because i just got my Sprint TP2 today and I have this issue everytime my phone goes into standby. Pushing the power button wont bring it out but every once in a while opening the keyboard does. I have to continually reset my new phone just to use it
PS; beyond this annoyance, I love it!

coppertop24 said:
i hope there is some kind of magical solution for this because i just got my Sprint TP2 today and I have this issue everytime my phone goes into standby. Pushing the power button wont bring it out but every once in a while opening the keyboard does. I have to continually reset my new phone just to use it
PS; beyond this annoyance, I love it!
Click to expand...
Click to collapse
Try taking out the SIM card and see if it still happens everytime the phone goes into standby...

For the past few days I have been restarting my phone thru the soft reset. I think this is a windows issue...it has happened to me even without having the camera app running, and yes I checked the task manager. Hopefully this will be fixed when windows mobile 6.5 comes out, since Im getting frustrated with this phone...I have the phone for about a month now....grrr Stand by of Death!!!

coykiam said:
For the past few days I have been restarting my phone thru the soft reset. I think this is a windows issue...it has happened to me even without having the camera app running, and yes I checked the task manager. Hopefully this will be fixed when windows mobile 6.5 comes out, since Im getting frustrated with this phone...I have the phone for about a month now....grrr Stand by of Death!!!
Click to expand...
Click to collapse
so its not just mine then? this is ridiculous

Right, i had got seriously fed up with the standby of death happending, so i decided to contact HTC Europe directly.
They went over the usual 'factory reset' and 'update' solutions before coming to the conclusion that either there is a loose connection/faulty screen or there is some confiliction between drivers of the pre-installed software.
Because all HTC phones have 2 years warrenty as standard they have asked me to send if off so they can invistigate the problem and send me a replacement.
So if anybody is in the same boat as me a suggest you contact HTC and arrange a fix/replace.
Hope this helps.

nlel said:
Yeah if it only happened the once then that was probably the case, if you have the problem on a regular basis and you know its nothing to do with the camera (becuase you never loaded it) then you have the problem I am describing.
Click to expand...
Click to collapse
Add me to the list, seems to happen when I am charging my phone and it hits 100%

This phone reminds me of all my previous Sony Ericsson phones....very unstable OS' ... Makes me regret of getting this one and should've gotten an iPhone...but then again I'm pretty sure iPhone's have issues that apple fanboys aren't admitting. The reason that made me not get an iphone is because of ATT's ridiculous plan pricing...Its crazy!!!

if you are on sprints network, take out the sim card. This has fixed the issue for me. Used to get SOD a few times a day but opening the keyboard and then pressing the power button used to get me out of it. This was really annoying, and i read that it may be issues with the sim card. Took that out a week ago and havent had a SOD yet

jabberoo said:
I messed around with the sound app SRS WOW HD for a while to get it work on TP2, with this installed, mine did exactly the same thing.
Sometimes it happened straight away (first sleep), other times it happened a day or so later.
Uninstalled, it did not happen again.
(Not the SIM or Camera for me)
Go figure!
Cheers
Jabberoo
Click to expand...
Click to collapse
Jabberoo I can verify that this was caused by the SRS WOW HD program on my touch pro 2 as well. AS SOON as I uninstalled this application, restarted, everything was fine again.

I don't know if this will help anybody but if your phone suffers from SOD and you have TMO put it in airplane mode and see if it still does it.
I did that and it never went into SOD so that lead me to believe that the radio was the culprit. before that I tried everything listed. I don't have the 3G Plan so the 3.45.25.14 (T-Mobile) radio is the only one that worked for me.

I have the same problem.. just have installed spb mobile shell with mskip ultimate. I try to unistall all

I have a question: if I choose the 3G only option (WCDMA + UTMS 2100 in Europe) and the signal strength is low there will not be an automatic switch between 3G and 2G am I right? ...and i'm offline then

jabberoo said:
I messed around with the sound app SRS WOW HD for a while to get it work on TP2, with this installed, mine did exactly the same thing.
Sometimes it happened straight away (first sleep), other times it happened a day or so later.
Uninstalled, it did not happen again.
(Not the SIM or Camera for me)
Go figure!
Cheers
Jabberoo
Click to expand...
Click to collapse
sanjsrik said:
Jabberoo I can verify that this was caused by the SRS WOW HD program on my touch pro 2 as well. AS SOON as I uninstalled this application, restarted, everything was fine again.
Click to expand...
Click to collapse
Confirming this....
I had this issue for a while now...I tried hard resets, ROM flashes etc. It all works fine and was stable until I flash Sps Wow HD (I just realized this). Yesterday I flashed the latest HTC released sense ROM and right now after installing all the softwares I had the SOD again. Fortunately I saw the 2 posts and thought I will give it a try...and guess what?
I uninstalled the Srs Wow HD and phone is back to normal...no issues till now...will report later if I see any.
I am going to tmobile to get the SIM changed anyways hoping that it will fix another issue I am having. Every day I have to turn the airplane mode ON and OFF at least twice to get my data connection back. Mostly after a call and sometimes in random the phone is unable to reconnect to the data, it gives me an error that the epc.tmobile didnt respond or something like that. If any of you know how to fix this issue...plz help

I have been Experiencing this so called "SOD". HTC touch pro 2 sprint. On the 6.5.5 Build 23569 i had MAJOR sod issues. Energyrom , mighty , titanium , you name it. Ive Task 29 and reflashed them all multiple times. Still SOD was there... But i may have found a temp cure for me atleast. This is what i did....
First , i used task29 , next i reflashed the stock 6.1 rom, check for SOD... still had it... i task 29 again. Installed titanium edition , without sense. SOD was cured, phone worked fine, tryed to install sense 2.1, failed, SOD was back. Soo...
Then i task29 again, then repeated task29 a second time at the boot screen.... then i flashed Energyrom GTX themed 21907 build june 27th......Once it was flashed unplugged my USB plug and plugged it into the usb wall plug i have . Installed LUMOS, light sensor still was inactive and no response, could not brighten and still nothing... Installed G-light right after lumos without uninstalling lumos.... Still plugged into the AC wall USB plug....let it sit. Still nothing, couldnt adjust or brighten..... So i task 29 AGAIN... then flashed 21907 build GTX themed again... once flashed, unplugged it & back into wall charger... Installed lumos.... SUDDENLY!!! the sensor worked, and was accepting light AGAIN! ...
So i ran the LUMOS wizard, followed instructions and my phone was SOD FREE!! Let it sit over night, was fine....I wanted to see now if i could overwrite / flash over GTX themed with DiNiK glass cause i liked it better... so i DID NOT USE task29 this time, just reflashed over GTX themed one With DiNiK glass... same build 21907 and followed all my same steps, with wall plug, installed lumos, did the wizard,.... WALAaa.... works still like a charm. Have been using and testing it for 5 days, SOD is gone as far as i know.... ALSO in options, under setting / system / power / batt... i turned off the option to charge it when plugged into PC....Not sure if it helps or not. But Something i did is doing the trick. Seems between the backlight, and something to do with my 2.0 usb cord thats messing it up.
Seems to be cured... Still not sure exactly what fixed my phone. But between all that, IMO i believe installing lumos and glight triggered something also i think not letting it charge thru the PC, and only using a wall plug for charging has something to do with it....Either way . now its back to normal working just great... ONLY running LUMOS cab, and all the games i want. Energyrom Build 21907 DiNiK Glass Themed june 27th.... HOPE this helps!!! Have a wonderful DAY!

[Q] HTC desire freeze/hang after receiving a voice call

HTC desire freeze/hang after receiving a voice call.
When I receive a voice call then I see following strange behavior:
- Ring tone goes, but it stops after a few seconds.
- I can answer the call, but when the call is ended then my phone hangs/freezes.
=> I have to remove the battery...
Are there people with the same problem? Or is this already posted somewhere with cause and fix?
I'm using the oxygen ROM on my phone, but I also saw this with CM MOD7.
I have a screen protector foil on my phone, is this the cause? (I read this somewhere).
I can't remember that I had this problem with the RUU rom.
Br

Same thing here...
Every beautiful rom tried, ended up with freezes or black screens. Phone does not ring, even if the caller sounds like it would.
Saw this tip here, which I have not tried yet, but I will do.
My phone is a pvt4 and some guys (I hope you not see this as politics) here have a strong dislike for rom manager.
h**p://androidforums.com/desire-all-things-root/356192-warning-do-not-use-rom-manager.html
So, I am flashing know and report back in a few days. (Usually first days things seems right, but after a while I end up with a useless phone, flashing back to ugly RUU.
I will use (AmonRA Recovery image) with unrevoked and then re-try flashing RevolutioN.xMas.Edition.v3.0.A2SD2B-signed

My brother has the similar problem
He finds his Desire GSM screen black, and not reacting to the buttons. he has to remove the battery and turn the phone on. this is happening on recieving calls and on custom roms, as we saw, on any rom that we tried. it's not happening on stock rom, but we want to have an solution where he isn't limited with the internal space.
i look in the forum, but does someone have and advice how to use stock rom with enlarged space? like stok rom with app2sd or another similar rom (maybe i didn't write the names correctly)
thanks in advance for your help and advices

HTC One X Messaging Issues

Hi guys, this problem just started to occur. I heard a notification sound from my phone which should have been the email tone but I was busy so i didn't check it. I noticed the sound was a little cut off at the end though. Then almost immediately afterwards, I got the sound for a new SMS. Then I checked my phone but I couldn't see any emails from before although there was a new SMS. When I tried to open the message, it would go into the Messaging app but then it would get stuck on a loading screen when I try to actually enter the message. When I go back to the main messaging screen, I can still see all my past messages, but each time I try to go into one, it'd get stuck on the loading screen. Eventually after maybe 3 minutes it finally went into the newest message i got, but when i tried to send a reply it would act like nothing's happened. The message i typed just disappeared. When I went back to the main messaging screen, I was able to see my message in the previews, but when i go back into that conversation, it would be stuck on the loading screen and now nothing is loading. This is really annoying. I haven't really used my phone in the last 6 hours and before that everything worked perfectly.
On another note, I'm noticing that during the night, my phone uses up about 30% of the battery just on idle. I have wi-fi turned on but is this normal? I only slept for 6 hours...by the way, the battery charging all seemed normal before but now I just plugged in my phone about 1.5 hours ago and it's only increased by about 3 percent...
My phone is not rooted and has been updated recently to the latest version. I also have Lookout Security installed. Any help would really be appreciated!
Update: I just noticed that my phone was blinking red and green one after another. After checking it seems to indicated that it's because it is overheating so i've now disconnected the charger and turned it off. But i can't think why it would be overheating. It's placed on a wooden table away from sunlight and any heat sources and like i mentioned earlier, I haven't really touched it in the last 6 hours so I was definitely not using anything intensive.

Did restarting fix the messaging problem ?
What apps have the highest % for battery use ?

Well, your phone probably was doing something intensive.
Maybe your antivirus was upset by the email or message.

@PhoenixFx: Yeah i did restart the phone which didn't help. I even turned the phone off for 30 minutes which cooled it down but as soon as i turned it back on, it started to get hot again. Whilst it was turned off i had it charging and then when it came back on i noticed the battery percentage increased much more so the battery was definitely fine. The process which used the most power was Viber which was at 9%, there were a couple of other processes but they were all under 5%. I even uninstalled Viber which didn't help. Looking at all the processes that were running, I couldn't see anything that was abnormal.
Well, your phone probably was doing something intensive.
Maybe your antivirus was upset by the email or message.
Click to expand...
Click to collapse
That could be but I don't see why it would. The message was just a regular text message.
Anyways, I have now done a factory reset and it seems to be fine again. But if anyone has ever come across this or know the solution, please let us know so if it happens again, I'll know what to do and it would also help others who experiences the same thing. By the way, how much SHOULD the battery drain overnight with the wifi turned on?

You may have gotten a virus. I got a gmail virus that wiped a lot of my emails and wouldnt let me receive. I know this is about messaging but they are made by google so it is a possibility. I suggest a full restore and to run a virus scan with one of the play store's antiviruses.
Sent from my HTC One X using xda app-developers app

I had the same problem with the messages. They wouldn't open or they would take a lifetime to load and open. Resetting and **** wouldnt work so I did a re-install of my ROM, wouldnt work, so I did factory wipe and started fresh. So far so good.

GWS2012 said:
I had the same problem with the messages. They wouldn't open or they would take a lifetime to load and open. Resetting and **** wouldnt work so I did a re-install of my ROM, wouldnt work, so I did factory wipe and started fresh. So far so good.
Click to expand...
Click to collapse
Yeah I'm not having any issues so far. Of course, it could've been a virus but I scanned my phone regularly with Lookout and also when it happened. Very weird. Anyways, if it happens again, I'll post back. Certainly hope not, this was the second time in a month I had to do a factory reset (last time was when I updated to Sense 4.1 and for some reason it wiped my phone and didn't even do the update. I had to make it download the update again for it to install...)

Ok, it's just happened again. First i heard the notification sound for an email, but then when i turned on the screen, i couldn't see any notifications. Now when i go into my SMS, they take forever (literally) to load. This is really getting pathetic. The amount of problems i've had with this phone, not to mention the constant "loading" screen when i press the home key. FFS, i never had this many problems with my old iPhone 3GS.
Update: I've just done a scan with AVG and Lookout and both turned up nothing. Most likely that this is not a virus related issue then.

this is happening on the stock 2.17 firmware also
no notifications, if you look in the messaging app, new messages are there
i cant understand how htc cant fix this? its been present from 1.28 fw

ruffdogtechy said:
You may have gotten a virus. I got a gmail virus that wiped a lot of my emails and wouldnt let me receive. I know this is about messaging but they are made by google so it is a possibility. I suggest a full restore and to run a virus scan with one of the play store's antiviruses.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
a gmail virus? care to explain a bit more, like the name of it etc? i did have some problems where it wouldn't sync with the latest version but is now working ok..

If you text a hell of a lot like I do then the problem is the phone is trying to load all of the message threads as fast as possible. Which uses a **** ton of your RAM, hence the 3 minute wait. I current have the HTC one x+ but the phones are basically the same. Here's what i did for the same exact issues.
For constant overheating:
1.Let your phone die.
2.Put your phone in your freezer and let it sit for a few minutes until its pretty cold.
3.Fully charge your phone
4.If you havnt already done so, download the latest update for your phone
5.Turn on and keep the battery saver option on. You do not have to keep the brightness low though
For messaging issues:
Go in your messages and delete all of your old threads to people whom you no longer converse with.

Phone freezes while making or receiving calls

Hello,
I was wondering if someone could help me out. I am having issues since the past few days with making and receiving calls. The phone FREEZES while on a call, (there is no set time as to when this happens) and I have no choice but to take out the battery and put it back to restart the phone. It is becoming a quite a nuisance and was wondering if this was due to some application or something else I'm unaware of. I had a phone protector and I've taken it off since the past few days but it still freezes while on a call. FYI...I use the GO Dialer EX for the calls, have avast mobile security installed as a virus protection. I have *TheCollective* AoCP - CP5.3 installed with AOSP JELLYBEAN 4.2 Linux 3.0 Ktoonsez kernel.
Any help would be appreciated. This freezing is driving me insane...

harryrasul said:
Hello,
I was wondering if someone could help me out. I am having issues since the past few days with making and receiving calls. The phone FREEZES while on a call, (there is no set time as to when this happens) and I have no choice but to take out the battery and put it back to restart the phone. It is becoming a quite a nuisance and was wondering if this was due to some application or something else I'm unaware of. I had a phone protector and I've taken it off since the past few days but it still freezes while on a call. FYI...I use the GO Dialer EX for the calls, have avast mobile security installed as a virus protection. I have *TheCollective* AoCP - CP5.3 installed with AOSP JELLYBEAN 4.2 Linux 3.0 Ktoonsez kernel.
Any help would be appreciated. This freezing is driving me insane...
Click to expand...
Click to collapse
Such problems can be something hardware. I had a similar issue with my old cell phone, freeze for 10-15 seconds maybe, and then reboot. There was an error in the Sd-card. My suggest is to use some app for check/scan your sd cards for errors. If your sd card is corrupted for some reason, or has some files corrupted, read or write from it can produce unpredictable results, like a freeze.

Yeah, could be any number of things, including a corrupted file on your SD. You can check for errors on your SD by following these steps:
http://www.ehow.com/how_8748172_check-integrity-android-sd-card.html#page=0
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

I thinks it probably your under clock or overclock try messing with your CPU speeds
Sent from my SAMSUNG-SGH-I747 using xda premium

Thanks folks for your suggestions. I have used the avast internet security app to scan the apps as well as the SD card and it hasn't found anything wrong. I did a fresh install of a new ROM today (AOKP) and it did the same thing today. While making calls it was freezing up at random times. I did try one though, which is use the PHONE icon as opposed to using the GO Dialer EX and it didn't hang but I may have to try that several times to come to come to any conclusion.
Would formatting everything and doing a fresh install fix it?

harryrasul said:
Thanks folks for your suggestions. I have used the avast internet security app to scan the apps as well as the SD card and it hasn't found anything wrong. I did a fresh install of a new ROM today (AOKP) and it did the same thing today. While making calls it was freezing up at random times. I did try one though, which is use the PHONE icon as opposed to using the GO Dialer EX and it didn't hang but I may have to try that several times to come to come to any conclusion.
Would formatting everything and doing a fresh install fix it?
Click to expand...
Click to collapse
so you're saying that when you use the included android dialer you have no issues? so we can conclude that go dialer is the culprit?
---------- Post added at 11:29 AM ---------- Previous post was at 11:27 AM ----------
and formatting everything might fix things. if you're going to make the effort, i'd wipe data, cache, dalvik, format /system, flash rom/gapps, wipe data and cache again.
its also common to have issues when not coming from stock when you flash an aosp-based rom

I am having the same issue. Phone freezes sometimes during calls. I can finish the call, but then the phone is frozen, I have to take the battery out or wait for phone to restart after a while...Also, sometimes looks like proximity sensor doesn't work, as it doesnt turn on screen in call when I remove phone from ear.
Alcatel X'Pop, Stock Android 4.1.1, exdialler installed(not go dialler)

Same issue here on a GS4 with latest CM11 nightly and no custom dialer. Been having the issue for a couple of months. I've tried different ROMs including back to stock with the same issue. I though perhaps it was a defective proximity sensor but several appss show the sensor working correctly. Open to any ideas!

[Q] process com.android.phone not responding..

im currenty using liteROM 0.9.0 first 3 days work fine, but after i found this problem.. can anyone help me..

+1.
My phone.android repeatedly shut down in Gingerbread. Only fix i could find was upgrading to ICS.

when arldft
Hmmm.... that is weird, i´m also using LiteRom 0.9, never had that issue, first time i flashed the custom rom i did see that message a couple of times, but no big deal just reeboot and no probs. after that though i decided to install the rom from scratch, never had an issue with it since. only problem ive had is the toggle for gps sattelites and mobile connection giving me some issues, nothing a reeboot cant resolve.
my advice would be to backup all your info & apps and start from scratch. or boot to CWM and fox permissions.
hope i helped

I had similar issues with GB. I was using the latest Osimood rom. Upon receiving a call, my phone screen would go blank (the way it normally does when switching to a call) but then it would freeze. The ringtone would not ring and after a few seconds of this, the phone would go back to the last app and the network signals would be gone. After a few more seconds, the network signals would be back. The same thing would happen if I received another call. The only fix was to reboot the phone.
The annoying part was that there would be NO way for me to tell who was calling me since I would never see their name and no entry would be made in the phone log. I didn't have any success with treating that problem. While it didn't happen very often, the few times it did would be very annoying since I'd often find out several hours later that I had missed an important call.
I've just switched to Pacman rom today in the hopes that this was a rom issue and will be gone now. Let's see.