Last week I received three Galaxy Nexus phones which were shipped by Verizon after ordered on line. It wasn't the first day they were out, but quite close. One of the three has been having far more problems with dropped internet connections and showing weaker signals, or no reception at all, in locations where the other two phones do much better.
There was one other thing about the faulty one. While two came with the SIM cards in the larger card to be punched out, one had the SIM card already in the phone when received. It wasn't pushed all the way in, but was sticking out from the slot where it goes. I'm wondering if this means anything--could there have been enough time for Verizon to have already received a return and send out one someone else already returned due to problems? Anyone else receive their "new" phone this way?
Regardless, I'm going to the Verizon store tomorrow to hopefully exchange this for another phone, but I do wonder if there is meaning to the SIM card not being in the same location as the other phones.
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Just curious, how many people had issues with signal drops on their VZW Nexus? I had a fried LTE radio so I am getting a replacement. I sure hope the new one works. I think my chances are good because I am within 14 days so I get a NIB one.
Sent from my ADR6350 using xda premium
When I changed my phone number and got a new SIM card I started having these issues. Turns out SIM cards can be bad. I tested it next to my dad's GNex, and swapped cards out, to verify it wasn't a phone issue first. VZW was oh-so-happy they weren't sending me another replacement after I burned the screen on my first one
Hi all,
Having some problems with my verizon wirelss galaxy nexus that I just received from amazon wireless. After activating and getting my number transferred from my straight talk account, I've experienced the following problems:
1) Inability to make phone calls - when doing so either nothing happens, I get some error, or I get some automated verizon message that acts like I'm not already activated. Only once has an outgoing call worked.
2) Hit or miss 4g. It works (and works well, I might add) getting speeds up to 5-6mbps two minutes for every ten minutes it doesn't work.
I have called verizon regarding the issue. They made me
1) First, shut off my phone and take my sim card out and put it back in.
2) Then tried reactivating my phone and doing stuff on their end
3) Eventually replace my sim card by going to the verizon store and getting a new one, citing the fact that sometimes amazon wireless can be known to send out bad sim cards.
I then reset my phone to factory defaults when nothing was fixed. Still the same problems persist.
Amazon is sending my a new phone which will be here next week, saying that I may have just gotten a defective phone. Could anyone here on xda help me out with my issues in the mean time? Perhaps there is something you can recommend for me to do to remedy my problems that nobody has mentioned thusfar.
Note: I live in a good verizon area. All verizon phones at my house get great service, except this one.
Thanks xda community
Is anyone else having radio issues with their G-pro? AT&T model here and have been having very obnoxious issues with this device. I'm familiar with the common issues of losing 3g or 4g data while in buildings and such and have always had issues with my phones while in buildings but this phone is by far the worst so far. I'm not sure if it is only a network issue or this specific phone but I can barely get it to send and receive sms inside my house. MMS, forget about it. Calls get dropped immediately when I try to make them at home, etc... Last night I was driving home and on a phone call. Over the course of the 3 hour drive I got dropped at least a dozen times. I've never had these issues with a phone. Any suggestions? Should I try to get a warranty replacement or is this normal?
Could it be your SIM card? I have only had my phone for a week and haven't had problems getting a signal. However, on my old Galaxy Note, I had a similar issue and the SIM was to blame. Have you tried turning your phone off, taking out the SIM and reinserting it to make sure it's in there fully? You could also try cleaning the contacts (the gold part on the back of the SIM).
BTW...was reading your signature and had to LOL at the part about the Nokia Lumia. I tried a Lumia and only made it a month before Android withdrawals set in--so I sold it to help pay for my OG Pro.
Haha, yeah. I liked a lot about the Windows phone but just couldn't stick with it. I'm Android through and through!!!
I'll give that a shot or maybe get into the store and get a new SIM card today. Thanks for the suggestion!
Anyone....anyone...? Bueller....Bueller...?
Swapped the SIM and didn't fix anything. Wondering if it is an issue with the phone itself.
Got my 16GB Ice Nexus 5x today. Took my att nano sim out of my nexus 6 and put it in 5x. Phone said no sim detected. Tried about 20 more times taking it out putting back in, nothing. Tried my old tmobile sim, nothing. Went to att store got a brand new nano. Still nothing. Working on getting it replaced now. Wont detect anyyyyyy sim. ugggggg
Maybe you your 5x needs to be added to their database? Not sure but I had a similar issue with my N5 with Sprint when they first released and bought direct from Google
Sent from my Nexus 5X using Tapatalk
A friend posted that he needs to buy a new SIM for his 5X because the SIM from his N6 is the same size but electronically different. (His is a Project Fi SIM if that matters.)
I'm skeptical about that but it seems clear that you are also having an issue using the SIM from an N6. I'm wondering if the SIM from my N5 is going to work.
this made me cut my att sim a few minutes ago from my N5. The cutter worked fine. http://tinyurl.com/o39so98
tested in N5X and worked fine, H to LTE hand off was about the same as N5, I was worried about that, but it's all good.
I put it back into the N5. But I had to use the old surround from att sim instead of the adapter that comes with that cutter.
There's a small difference, and for sure you can definitely f this up if not careful.
My Ting/GSM (The carrier who must not be named is T-Mobile ) Sim worked without difficulty. It was die cut for the smaller size. I kept the part I popped it out of just in case.
It took a surprisingly long time to get on the network. I kept checking and it showed no phone number for what seemed like a long time. I started looking into the Ting web pages and started to run through the process of activating a phone, thinking I needed to do that. At that point when I went to the settings to get the IMEI I saw that it had the phone number and calling was working. It was probably over an hour.
i have this problem too actually. After trying maybe 10 times it worked, but it would keep saying no sim card, and it would IMMEDIATELY work on my MXPE. That being said, i probably need a new sim card. A coworkers SIM card worked without issue.
My girlfriend has a Nexus 5x and T-mobile as a carrier. Ever since upgrading to Nougat, via OTA, she gets "com.android.phone" consistently throughout the day. Resetting the APNs helps temporarily but the issues appear again after every reboot and possibly throughout the day.
Initially we thought this may be an issue with the phone, we contacted google and got a replacement. Replacement has the same issue. It gets more strange, I have a Nexus 6p using Verizon, I have had Nougat for 1+ months with no issue. If we put her SIM card on my phone I get the exact same thing to happen on my phone, "com.android.phone" has crashed.
After the various tests we walked into the T-Mobile store, as we thought it may be an issue with the SIM. We received a new SIM card and the exact same issue happened on all 3 phones. Anybody have any ideas or thoughts? We are pretty desperate to get her a working phone, she has gone by to her old one plus one?
Appreciate the help.
[Edit]: Wanted to note my SIM card on her phone works just fine.