Fix for partial compass functionality (?) - Windows Phone 7 General

For people that managed to get drivers installed, but for whom the compass does not work (i.e. accuracy of +/- 180, always "uncalibrated"), try this:
- Connect to Zune via USB
- Check for updates.
- it will likely say your phone is up to date (7720).
- Your compass should work.
However, if you power down your phone your compass will stop working. (You may need to to pull your battery post shut down to make it really not work)
Another interesting bit is that the first boot takes longer than usual and my screen is orange until I reboot a second time. This may just be some ADC setting or something odd on my phone. The second boot works as expected.
Use Zune to fix it.
Strange, but it worked for me.

Just tried, didn't work for my Focus. Still points in one direction.
Managed to get mine working by pulling the battery and rebooting. One compass shows east as west and west as east. The Mango compass, though, seems to be normal.

I don't know Focus also has the same problem as DVP

Related

[Q] Compass started acting up after upgrading to Froyo

I have upgraded my HTC Desire to Android 2.2. Unfortunately I have realized that after that update, an embedded compass started acting up. I mean it's not showing the North anymore. It seems to me that it's not an issue with some particular application as I have tried with several ones available on the Market and it needs to be some bug with new OS. Anyway here is what I have figured out and what I have already done in order to get this sorted out. At this point of time, it even looks like I have just some kinda workaround:
Once I pick out 'Calibrate' menu item in Compass v1.1 (developed by Snaptic, Inc.) and then according to the instruction, start off waving my phone in a figure 8 pattern to reset the magnetometer on my device, it's not gonna fix the issue but when I start rolling my phone in a hand (side to side then top to bottom) and then it seems to me that the issue is sorted out as finally compass points out the North, but after I close the application and open it again (or open any other compass based app) the magnetometer is broken again So all what I can do is to reset the magnetometer as per above-mentioned instruction again. It just looks like the device is not able to save some compass calibration setting anymore.
Anyway I was just wondering if some of you already faced this same issue and know how to fix it permanently. I would appreciate it, if you could share any thoughts with me. Thanks in advance.
Hey folks, I don't believe that nobody experiences that issue too. Maybe you just haven't noticed that yet? Anyway could you please just check if your compass works as intended after the upgrade to Android 2.2? Personally, I really believe it's a bug with Froyo.
I think mine is also acting weird.
Wenn starting Google Maps and using streetview in compass mode it only looks up and down and I cannot look from left to right.
When i roll the phone a few times in my hand it starts working.
But after closing Google Maps and starting it again I have to do the rolling again
I was wondering that compass problem too. With ver.2.1 everything worked like a dream as I use compass mostly geocaching. After updating in every app I've tried the compass stucks pointing to approx. to the lower left corner of the screen. Sometimes calibration helps but it stuck again after a while even the app is running all the time.
"Compass" app kinda could wake up after waiting a while but usually it doesn't. In any other software won't work at all as I've tried, 5secs after calibration but nothing more.
JLillia said:
With ver.2.1 everything worked like a dream as I use compass mostly geocaching..
Click to expand...
Click to collapse
@JLillia: Also in my case the compass worked as intended on android 2.1.
Anyway thanks for your answers guys! I really appreciate it! So it looks like at least 3 folks here are experiencing some issues with digital compass after the upgrade to the Froyo on HTC Desire
Wonder if there is anyone here who could disagree with us and say that the upgrade didn't cause any compass degradation on his/her device at all...
I can't say if it worked properly with 2.1, didn't use the compass a lot before.
With 2.1 I needed to calibrate it a few times, but probably not as much as I need to do now. I'm using the "compass" app and it directly tells me it detected an abnormal magnetic field. After calibrating it again, it points north. Haven't checked the correct north with a real compass, so it may have a slight difference.
I put my phone down at the table at 0 degrees N. I turn off my screen, and turn it back on. It is now pointing 90 degrees E. But the interesting thing is.. the east is actually located west, compared with the previous north :?
When I rotate my phone it displays only E or SE, always between 90 degrees E and 130 degrees SE. I can't even find north.
I can rotate my phone 180 degrees (Pointing south), it displays 130 degrees. When I calibrate the phone and I rotate my phone 180 degrees (Still south) it displays 160 degrees S. Which is kinda strange. And when I try to find the 180 degrees point, and rotate my phone again, it displays 35 degrees NE.
After another calibration the values seems to be okay...
My conclusion? Don't trust the compass at all unless you have a real compass to compare.
That person with the exact opposite experience is me
I complained on 2.1 here with many others about the compass going haywire every time you took it off-screen and its lack of stability and consistency. HTC 2.2 totally fixed this issue for me. I've calibrated it once about a week back and it's still accurate every time I'm opening it and in Google Earth.
Beware, the compass draws a lot of power in use so it'll drain the battery very fast. About as fast as playing a 8Mbps 720p VC-1 vid.
-----------------------------------
- Sent via my HTC Desire -
My problem is kinda dame that with Nakebod.
As I said compass stucks pointing to the lower left corner, it infact tells I'm holding the phone towards 120-130 decrees east, where ever I turn the phone to. Calibration helps for a while as after that the compass points approxamtely to north which is enough direction to me, but after a while or at least after swithing apps or taking compass background and back on, it stucks again to the 130 decrees.
Of course I am not using this kind of device as "for real" but I'd like to have it at least somewhat accurate. As geocacher I use compass as a tool with my hobby and I was quite happy with Desire because of the quite accurate GPS but after the update the compass is practically useless.
Just a quick update, I made a quick phone call to HTC support this morning and raised that issue. The support analyst recommended the factory data reset to see if it helps. I guess it's just a standard answer so at this point of time I'm not gonna proceed with that and erase all data on my phone. (Btw, I wonder if it's possible to backup all current data from my unrooted, unbranded Desire?)
Furthermore he promised to get back to me in next few days with some official resolution of that issue so I will keep you updated.
Try calibrating your magnetometer by waving your phone in 8-shaped moves.
I emailed HTC customer care also about the issue and the answer was to factory reset the phone. Of course that was the first thing I had already done at the minute I noticed the problem in first place so I wasn't quite fond of the idea. In fact I have reseted phone three times after the update and allways the result was the same; compass stucks.
Well, I thought that maybe I have some weird app that messes up the compass so I tried one more time...
At first after the reset I downloaded only EStrong file manager, compass and c:eo. Compass worked most of the time! I kept resuming backups and compass did stuck occasionally but not very often (+ abnormal magnetic field). I am not sure what I did leave out of the phone but now the comapss works quite fine. It is a lot more sensitive for magnetic fields than in 2.1 but usually calibration works to it.
So, the conclusion is, that even for some reason first times the reset didn't work, it did help after all. Just backup your data and give it a try. Doesn't cost more than some time. The compass DOES stuck still but is most of the time usable.
At least I left out MoreLocale2, Metal detector and some games. And I DIDN'T calibrate G-sensors after reset.
So, there is still some issues with update and compass but it COULD also be somewhat application related...
G-Sensor calibration might be the answer! Following the first factory reset yesterday which cleared the compass problem initially I reinstalled all apps and calibrated G-sensor to find the problem came back. Then I factory-reset once more last night and reinstalled all apps but didn't do the re-calibration, left the phone on for the night - no problem in the morning. Feel tempted to re-calibrate to proof the point now.
Please inform here how did it do if you re-calibrate. I have an ongoing geocaching challenge, so I won't try that until I'm sure that I don't need the compass for couple of days. After that I'm going to test if calibration is the problem as soon as possible.
I have the same problem. Have tried everything but hard reset. Still, compass worked a lot better on 2.1 :-(
Sent from my HTC Desire using XDA App
nitemarc said:
@JLillia: Also in my case the compass worked as intended on android 2.1.
Anyway thanks for your answers guys! I really appreciate it! So it looks like at least 3 folks here are experiencing some issues with digital compass after the upgrade to the Froyo on HTC Desire
Wonder if there is anyone here who could disagree with us and say that the upgrade didn't cause any compass degradation on his/her device at all...
Click to expand...
Click to collapse
My compass works fine on HTC Desire on Android 2.2.
Try 3d compass, and use its calibration option. Always works for me.
Sent from my HTC Desire using XDA App
nitemarc said:
Just a quick update, I made a quick phone call to HTC support this morning and raised that issue. The support analyst recommended the factory data reset to see if it helps. I guess it's just a standard answer so at this point of time I'm not gonna proceed with that and erase all data on my phone. (Btw, I wonder if it's possible to backup all current data from my unrooted, unbranded Desire?)
Furthermore he promised to get back to me in next few days with some official resolution of that issue so I will keep you updated.
Click to expand...
Click to collapse
Wonder how does HTC support team's SLA look like in terms of resolving client's tickets as my one hasn't been resolved yet... Anyway it seems to me that HTC is not going to confirm that OTA update to Froyo could caused that compass issue.
That's why I decided on factory data reset and it looks like that helped with getting this issue sorted out. After the hard reset, my first step was an initial compass calibration and that's really all what I did. The digital compass is not maybe so precise and accurate as it used to be on Android 2.1 but finally roughly (I would say with 15° margin) points out the north so there is a progress
Just to add my 2c, I can confirm that the compass has become useless since I upgraded to 2.2 on my device. Doing the figure 8 in Compass app has short lived benefits.
Sent from my HTC Desire using XDA App
Neither does my compass react in any application (tried Compass, Places directory, Google Navigation) after update to Froyo.
Calibrating with the 8 movement or G-sensor calibration does not help at all.
However, it always starts working normally when I tilt the phone to the side (so that I look on the slim side of the phone) and then start a short forward and backward rotation with the rotational axis going thru the display.
I need to repeat this every time I unlock the phone and the compass keeps on working until i lock the phone again or until I switch the application.
Weired.
I have the same problem, and it is a bit annoying. The compass works correctly if I wave the phone like in the video posted, but I have to do this every time I start an app that uses the magnetometer. My phone was not like this on 2.1.

[Hardware Fault] Erratic GPS on the HTC One X

Following on from THIS thread, I thought it would be worthwhile to gather results to see the extent of the problem and to see if there's any pattern with regards manafacture date/place etc.
The Issue
GPS position is extremely erratic and despite showing good precision of 4-5 metres, the position moves around by up to 100s of metres, making it near useless for most applications.
Resolutions Attempted
Clear AGPS data doesn't make a difference to everyone
Use Airplane mode or Turn off Google location service. - Seems to reduce the problem but does not completely solve it.
The Survey
Install from the Play Store - GPS Status & Toolbox and My Tracks
Open Location in the phone settings - Ensure all location options are enabled
Turn On Airplane Mode
In GPS Status & Toolbox - Menu>Tools>Manage A-GPS state>Reset
Open My Tracks, wait a couple of minutes to obtain a good fix, Menu>Record Track
There are 3 views in My Track; Map, Time & Elevation. You can select these by tapping the screen and selecting the left or right arrows.
Change to time view and after 15 minutes, Menu>Stop recording & save track
Turn off Airplane mode
Repeat steps 5 to 7
Post screenshots of your track results
Include 1st 5 digits of your serial, phone colour & software version
Note: Please ensure you are outside and have a good clear sky view so that results are not skewed by environmental variables
reserved...
another reserved
Grey Model - Serial HT248 - Software is 1.29.401.11 - Airplane Mode On (Serial is from memory, will check this-evening)
Absolutely superb results with no movement whatsoever
Note: I opened the track after recording and turning off Airplane mode so I could see the map in the background.
Grey Model - Serial HT248 - Software is 1.29.401.11 - Airplane Mode Off (Serial is from memory, will check this-evening)
Not quite as good as with Airplane On but still very good and more than acceptable. In fact tthe only movement was in the 1st minute of recording so I may have just started a little too soon.
Grey Model - Serial SH24K - Software is 1.29.401.11 - Airplane Mode On (Serial is from memory, will check this-evening)
Definitely worse than the previous phone but just about useable for coarse navigation, although the elevation seems to come off much worse.
Grey Model - Serial SH24K - Software is 1.29.401.11 - Airplane Mode Off (Serial is from memory, will check this-evening)
The pictures speak for themselves, Absolutely horrendous and completely unusable. This phone is going back for an exchange.
Update: I've spoken with Phones4U (seller of faulty device) and they've agreed to exchange it. I'll post results for that one when it arrives in the next couple of days.
Hi guys,
Im having the same erratic behaviour? Is this hardware related or software related? Im wondering is this due to absence of signal filtering? So its plotting raw data directly
Edit:
Nope, its hardware related and i don't think signal filtering is an issue.
Hi, this is my test. I think the GPS is working properly. What would you say about?
serial 26 China
I agree. I think HTC One X has an unstable GPS .
I am not sure if it is hardware or software (i.e. OS)
I am using ATT HTC One X with updated firmware.
And this is speaking from real world usage. Which is after all what is important to us.
I used CoPilot and Google maps . Both experienced very unstable GPS signals i.e. every 30 mins there will be a drop. I had this tested twice on QEW high way, i.e. from Toronto - Niagara Falls. So it was clear sky
I had back-forth trips for 5 times on QEW. 2 out of which I used HTC-one x . the other 3 trips I used Galaxy Nexus.
For the trips using HOX, the GPS signal dropped quite often, every 30 mins or so and it takes long time to relock position, if anything at all.
While using GNex, there is no drop of GPS signal for the same route.
Any folks here proved it to be an OS issue or Hardware?
Thanks for any light on this.
Navigon works perfect for me, it always brings me to my destination. :laugh:
No problem with GPS I ques, it brings me to the door.
Probably a hardware fault with your machine, return it for warrantee.
No need to open another 'yes no yes no yes no yes no' thread, only HTC can help you with the hardware fault, not XDA. :cyclops:
Some will agree with you while others don't, so simple !!!
Hello, here attached are my stats with Airplane Mode Off, Serial - SH27J and Software - 2.17.401.2, white model. What do you think, is everything ok?
Mine is pants ... Utterly disgusted with HTC I've held off til September to give HTC a chance to resolve it, bought phone ... GPS all over the place AND no bl00dy Bluetooth voice dialing !
On top of that ... What's the point of taking it back for exchange : they nearly all seem to be like it : we got 2 me and the wife and the gps is the same, I can't tell her, she'll go ape, she's just spent 2 weeks getting it how she likes it
Miffed , very miffed
knobbyhtccruise said:
Mine is pants ... Utterly disgusted with HTC I've held off til September to give HTC a chance to resolve it, bought phone ... GPS all over the place AND no bl00dy Bluetooth voice dialing !
On top of that ... What's the point of taking it back for exchange : they nearly all seem to be like it : we got 2 me and the wife and the gps is the same, I can't tell her, she'll go ape, she's just spent 2 weeks getting it how she likes it
Miffed , very miffed
Click to expand...
Click to collapse
swapped it today at phones 4 u ... who were great by the way !
Still cr4p gps ... emailed htc, see what happens
knobbyhtccruise said:
swapped it today at phones 4 u ... who were great by the way !
Still cr4p gps ... emailed htc, see what happens
Click to expand...
Click to collapse
Tried 3 different One x's toady from 2 different stores ... 3rd one seems ok !
time will tell MANY THANKS Phones 4 U, they've been great even though it was an HTC problem and not really theres:good:
stuart0001 said:
Following on from THIS thread, I thought it would be worthwhile to gather results to see the extent of the problem and to see if there's any pattern with regards manafacture date/place etc.
The Issue
GPS position is extremely erratic and despite showing good precision of 4-5 metres, the position moves around by up to 100s of metres, making it near useless for most applications.
Resolutions Attempted
Clear AGPS data doesn't make a difference to everyone
Use Airplane mode or Turn off Google location service. - Seems to reduce the problem but does not completely solve it.
The Survey
Install from the Play Store - GPS Status & Toolbox and My Tracks
Open Location in the phone settings - Ensure all location options are enabled
Turn On Airplane Mode
In GPS Status & Toolbox - Menu>Tools>Manage A-GPS state>Reset
Open My Tracks, wait a couple of minutes to obtain a good fix, Menu>Record Track
There are 3 views in My Track; Map, Time & Elevation. You can select these by tapping the screen and selecting the left or right arrows.
Change to time view and after 15 minutes, Menu>Stop recording & save track
Turn off Airplane mode
Repeat steps 5 to 7
Post screenshots of your track results
Include 1st 5 digits of your serial, phone colour & software version
Note: Please ensure you are outside and have a good clear sky view so that results are not skewed by environmental variables
Click to expand...
Click to collapse
This is the solution to fix this problem (is a hardware problem,antena dont touch connectors ) Is a factory problem.
http://www.youtube.com/watch?v=NfH48nbCFE4
gabrielvl said:
This is the solution to fix this problem (is a hardware problem,antena dont touch connectors ) Is a factory problem.
http://www.youtube.com/watch?v=NfH48nbCFE4
Click to expand...
Click to collapse
Very interesting Gabrielvl ... worth knowing if the fault comes back after the warranty runs out:good:
Hallo,
I'm on a Vodafone brandet hox. I had the same GPS-fault. I updated my phone to buildnumber 2.17.161.4 yesterday. I performed a factory-reset before i started the update and after the update and now the GPS works fine. No signallost or positionhopping. It seams the bug is fixed and it is a softwareproblem not a hardwareproblem.
gabrielvl said:
This is the solution to fix this problem (is a hardware problem,antena dont touch connectors ) Is a factory problem.
http://www.youtube.com/watch?v=NfH48nbCFE4
Click to expand...
Click to collapse
Thanks, I have succesfully fixed my Wifi already using this method so if this also fixes my GPS I will be a happy man!
Will try and let you know.

[Q] GPS Problems

If I try to navigate from the Zenwatch, the phone brings up google navigate even if the phone is sleeping. I would think that might be an issue in a pocket, but that's not the biggest issue.
The destination seems to get set correctly but neither the phone or the watch continues to navigate. They both seem to lock up.
Subsequently any other Nav app (I hope Waze gets Wear support soon) is unable to navigate as they are unable to get GPS lock. Looking at other GPS helper apps shows zero sats in range. Stopping/Restarting location services doesn't solve the problem. Only resetting the phone does.
Maybe it's just me. Sprint HTC One Max, stock. Anybody else?
I noticed this the other day when I was testing out navigation for fun. Once I took my phone out of my pocket, it seemed like it was able to get a lock again and things went more smoothly. I know gps can be a bit sensitive sometimes and maybe having it right next to your leg like that blocks the signal?
When the problem (GPS lockup) manifests there is nothing that will get it going other than a phone reset. I normally have my phone in a holder high on my dash where gets good reception, but when it gets in that state, not even one satellite shows a hint of a signal. Today I even made sure to stand outside holding my phone up in clear sky just to be sure.
Even if I don't access nav Google maps or Micro Maps from the watch it still locks up at some unknown point. I normally keep GPS on all of the time and have a number of apps that store locations from time-to-time. When I get in my car, Waze automatically starts but I can't get any sat signals until I reset my phone.
I'm experimenting with a theory that another member brought up in a different thread that there may be a connection with using a watch face that also includes weather and the number of GPS requests it makes. I've changed to the basic face that is in all of the marketing photos and continuing to test. I guess my next step will be to leave the watch at home :crying: to make sure that something wonky hasn't happened with the phone itself.
Are there any other frequent GPS users out there that can confirm or haven't experienced the problem? It doesn't seem to matter if you use the nav functionality on the watch.
The updates this morning seem to have fixed the problem.

GSensor (Auto Rotate) Not working properly

Hello everyone,
just recently got the device, my second day of using it. Today, I noticed that my Auto Rotate simply doesn't work at all. After some tinkering in hidden menu (*#808#), I found that within Gsensor analysis, phone is always detected as being upright - portrait position detects 0 degrees, however both landscape positions are WAY off (350 and 10 degs respectively, while they should be 270 and 90).
Supposed sensor calibration within the hidden app doesn't work; phone detects all tests as passed, but the Gsensor shows the same value for Angle variable (btw 350 and 10).
Anyone have any tip on how to resolve?
I switched out several OOS versions via zips, none of them showed any improvement. Flashed CM, could confirm Auto Rotate doesn't work. Hoping someone with similar experience can help me out perhaps.
EDIT:
Additionally, could I ask some of you to perform ACCEL test within Sensor self-test and calibration menu under *#808# and see if you get a pass? I get a fail due to Sensor Specific error
Reboot the phone.
duluc said:
Reboot the phone.
Click to expand...
Click to collapse
as noted, I've re-flashed several OOS zips in my bid to try to fix this issue. Rebooting obviously didn't help. here's the picture showing the "cause" of the issue - angle isn't being detected properly.
further investigation lead me to show that indeed accelerator is faulty for some reason - it is constantly detecting acceleration of 60 m/s^2 on Y axis. This is why angle isn't being properly detected. Additionally, I think my magnetometer isn't working properly either. Seems like I'll have to initiate RMA unfortunately, and it will be tough since I live outside of EU, got the phone from Germany from a friend.

GPS issues

So I have noticed when I am going on long trips that my GPS keeps bugging out on google maps. At first I thought it was maps being weird but now I'm starting to think its the GPS in the phone itself. I'll be driving down the highway and it will suddenly start pointing the other direction like i just made a turn. After about a tenth to a quarter of a mile it will correct itself. Over the course of a 200 mile trip it did this every few minutes. Sometimes it would think that I had pulled off the offramp when I was still cruising highway speeds. This and the camera issues are making me seriously consider selling this phone and getting something different...
Krazy_Calvin said:
So I have noticed when I am going on long trips that my GPS keeps bugging out on google maps. At first I thought it was maps being weird but now I'm starting to think its the GPS in the phone itself. I'll be driving down the highway and it will suddenly start pointing the other direction like i just made a turn. After about a tenth to a quarter of a mile it will correct itself. Over the course of a 200 mile trip it did this every few minutes. Sometimes it would think that I had pulled off the offramp when I was still cruising highway speeds. This and the camera issues are making me seriously consider selling this phone and getting something different...
Click to expand...
Click to collapse
In Google maps click your location (little blue dot), then in the bottom left hand side click calibrate compass. I was having the exact same issue until I did this.
I have tried doing the calibration and it still wont get better than "low" accuracy. Do you get better than low?
Mines medium right now. I remember when I was having issues it showed low too. I had to get out of my car and do the compass calibration again as for some reason it wouldn't move off of low every time I tried in my car.
Yeah it's terrible. Hoping someone else has some fixes
Same annoying gps issues here as well
Just happened today for the first time. No clouds or building, I was out in the open. Marker flipped 180° 3-4 times while I approached a stoplight... hard to know which way to turn.
Makes me think this might be related to the recent 10.0.6 update?
skelzer said:
Just happened today for the first time. No clouds or building, I was out in the open. Marker flipped 180° 3-4 times while I approached a stoplight... hard to know which way to turn.
Makes me think this might be related to the recent 10.0.6 update?
Click to expand...
Click to collapse
Yes, that is exactly my lips around a hundred and eighty degrees numerous times. Takes forever for it to get oriented and it still sometimes gets off the kilter. I have noticed this since 10. 0.4
skelzer said:
Just happened today for the first time. No clouds or building, I was out in the open. Marker flipped 180° 3-4 times while I approached a stoplight... hard to know which way to turn.
Makes me think this might be related to the recent 10.0.6 update?
Click to expand...
Click to collapse
The first time I noticed this issue was November the 8th when I was driving north for 3 hours. It was obviously happening where it would do that marker flipping around. This last sunday i went on another trip and was still noticing the issue often. It even caused me problems when I was walking around downtown Kansas City trying to find a venue. I had to ask somebody to point me in the right direction because the thing couldn't decide where i needed to go. I have reached out to the oneplus support and i'm waiting for further instructions from them. ... here... ill copy paste the email.
Thank you for contacting OnePlus Customer Support.
We apologize for the inconvenience that this has caused you. As we understand your concern. Please do not worry, we will surely help you with the best possible ways available.
Kindly help us with the below details:
1. Did the issue start post update?
2. Which is the current OS version on the device?
3. Does the issue occur Randomly or Always?
We request you to follow the below troubleshooting steps so that it could fix your issue:
1. Go to Settings- Location- Mode, select High accuracy, switch GPS on.
2. Check the environment, test the GPS in an open and empty place, because GPS used indoors can be blocked.
3. Use different apps to check whether there is the same problem.
4. Disable or Uninstall Security apps as it may limit the authority of the GPS in some apps.
We would also request you to do a network reset on the device so the issue can be resolved:
Network Reset:
Settings>> Backup and Reset>> Network setting Reset>>Reset setting
To assist you will be our pleasure, help us to help you. Request you to reply within the next 5 days as after that the ticket will be auto-closed".
Regards,
Phillip Smith
OnePlus Customer Support
Click to expand...
Click to collapse
Problem with their instructions is i cant seem to find a way to turn the GPS mode to high accuracy as described. anybody know where it might be?
Thank you for connecting back to us.
I understand that you are not able to find the high accuracy settings on OnePlus 7T. Please do not worry, I request you to clear the device cache to fix this issue.
Please follow below steps to clear the cache:
Clear Cache -
- Power off your device.
- Press the power key + volume down for a few seconds.
- Select English.
- Tap on Wipe data and cache.
- Tap on Wipe Data and cache again.
- Tap on Yes to confirm data and cache wipe.
- Wait for the wipe process to complete.
- Reboot phone.
If you had any further questions please reply to us within the 5 days as after that the ticket will be auto-closed.
Click to expand...
Click to collapse
Will this just completely wipe my phone if i follow the instructions? I seriously don't want to do that especially if it might not even fix anything.
Krazy_Calvin said:
Will this just completely wipe my phone if i follow the instructions? I seriously don't want to do that especially if it might not even fix anything.
Click to expand...
Click to collapse
No, it will not wipe the phone unless you select that option to wipe data or factory reset.
Well i will tell it to just wipe the cache... i am pretty positive whoever was handling the support just gave me instructions to wipe the whole phone though. lol. im not doing that.
Edit:
Wow... so frustrating... When I tried to do those functions the thing asked for a password. It wasn't my pin or my normal password i use. I have no idea what it was asking for but it gave a forgot password option to reset the phone. I reset the phone.
Also... its that easy to reset this phone?
Ok... Well after resetting my phone completely booted up, installed the latest patches and now when I check the accuracy in the maps it checks out high. Hopefully it stays that way.
Krazy_Calvin said:
Ok... Well after resetting my phone completely booted up, installed the latest patches and now when I check the accuracy in the maps it checks out high. Hopefully it stays that way.
Click to expand...
Click to collapse
Did you lose root?
---------- Post added at 03:05 AM ---------- Previous post was at 03:04 AM ----------
Krazy_Calvin said:
Well i will tell it to just wipe the cache... i am pretty positive whoever was handling the support just gave me instructions to wipe the whole phone though. lol. im not doing that.
Edit:
Wow... so frustrating... When I tried to do those functions the thing asked for a password. It wasn't my pin or my normal password i use. I have no idea what it was asking for but it gave a forgot password option to reset the phone. I reset the phone.
Also... its that easy to reset this phone?
Click to expand...
Click to collapse
So, did you end up losing all your data?
I was never root in the first place. All my data is in the google cloud. I just had to go through the annoyance of setting up all my settings and icons since they didn't stick.
Well I know it's not 7T, but I had horrible GPS on the 6T and 7 Pro models both. Neither had ok accuracy, no matter what I did. It would lose GPS signal on street, in car, on foot. OnePlus is just super horrible at GPS, and I have no clue why. Like why it is not acknowledged and why they won't fix it.
My recommendation is to try a reboot and/or use Google Maps when this happens. I am a fan of Waze, I prefer it much over Maps (speed limits). But in Waze and any other 3rd party GPS app - it struggles to find me way more than Maps. That said, your GPS won't magically fix itself in Maps. It will be just a tiny teeny bit better. So like.. from super horrible bad it will go to christ this is a horrible gps. It may still help in a pinch.
GPS issue
h8Aramex said:
Well I know it's not 7T, but I had horrible GPS on the 6T and 7 Pro models both. Neither had ok accuracy, no matter what I did. It would lose GPS signal on street, in car, on foot. OnePlus is just super horrible at GPS, and I have no clue why. Like why it is not acknowledged and why they won't fix it.
My recommendation is to try a reboot and/or use Google Maps when this happens. I am a fan of Waze, I prefer it much over Maps (speed limits). But in Waze and any other 3rd party GPS app - it struggles to find me way more than Maps. That said, your GPS won't magically fix itself in Maps. It will be just a tiny teeny bit better. So like.. from super horrible bad it will go to christ this is a horrible gps. It may still help in a pinch.
Click to expand...
Click to collapse
..in setting, turn off :Google location accuracy - improve location accuracy , and wi-fi and bluetooth scanning. It works for me
(source: https://forums.oneplus.com/threads/gps-issue.1113746/page-2)
georgito said:
..in setting, turn off :Google location accuracy - improve location accuracy , and wi-fi and bluetooth scanning. It works for me
(source: https://forums.oneplus.com/threads/gps-issue.1113746/page-2)
Click to expand...
Click to collapse
Interesting, thank you, I will try that.
I mean in my testing, I actually put different phones next to each other and tested GPS Signal strength.
The 7 Pro basically has a much worse signal than any other phone I tested. It's dark orange/red. Every other phone is at least yellow.
Just install "GPS Status" from Play Store, put your phone besides whatever other phone and prepare to get shocked.
https://forum.xda-developers.com/attachment.php?attachmentid=4938075&stc=1&d=1580304335
https://forum.xda-developers.com/attachment.php?attachmentid=4938077&stc=1&d=1580304335
Hello,
Posting this in case others are still searching for a gps accuracy fix on the Oneplus 7t phone.
I may have found a workaround for the gps accuracy issues on the 7t. Fwiw, I'm using the Verizon version, on a HD1905, with the latest March update 10.0.0.HD65AA. I was experiencing all the same issues, and sadly the March update didn't seem to make any improvement. I've only had the phone for a few days, and was very disappointed w/ the gps performance. Tried everything including wiping the phone clean (I didn't realize the gps was wonky until I spent a couple days migrating everything over), and nothing worked -- it would immediately boot and have wildly wrong gps location, or the lock would seem to phase in an out. If it wasn't for the shelter in place order, I probably would have returned it.
After much trial and error, I found a workaround that seems to work. Even tested on our walk around today with Gaia and it correctly tracked our path.
1) put phone into airplane mode
2) reboot, and leave in airplane mode after reboot
3) run google maps, wait for lock, should be accurate
4) turn off airplane mode
5) test gps -- it should work better
If you reboot while normal networking is enabled, the gps would fail every time -- never accurate. But when networking is completely shutdown when the GPS radio is turned on, it seems to work as expected. Using the 'GPS test' app, my accuracy goes from 100m/ no lock, to approx. 3M 3d-lock, just sitting inside on my desk, and it maintains it. I'd say my old Pixel phone still has slightly better gps accuracy overall, but this is very usable now. And, I don't reboot very often -- phone is always charged, etc, so the workaround is doable for me. If I do need to reboot, just have to remember to use airplane mode first. Otherwise, seems to work as expected now.
Hope that helps someone.
beyondcrazy said:
Hello,
Posting this in case others are still searching for a gps accuracy fix on the Oneplus 7t phone.
I may have found a workaround for the gps accuracy issues on the 7t. Fwiw, I'm using the Verizon version, on a HD1905, with the latest March update 10.0.0.HD65AA. I was experiencing all the same issues, and sadly the March update didn't seem to make any improvement. I've only had the phone for a few days, and was very disappointed w/ the gps performance. Tried everything including wiping the phone clean (I didn't realize the gps was wonky until I spent a couple days migrating everything over), and nothing worked -- it would immediately boot and have wildly wrong gps location, or the lock would seem to phase in an out. If it wasn't for the shelter in place order, I probably would have returned it.
After much trial and error, I found a workaround that seems to work. Even tested on our walk around today with Gaia and it correctly tracked our path.
1) put phone into airplane mode
2) reboot, and leave in airplane mode after reboot
3) run google maps, wait for lock, should be accurate
4) turn off airplane mode
5) test gps -- it should work better
If you reboot while normal networking is enabled, the gps would fail every time -- never accurate. But when networking is completely shutdown when the GPS radio is turned on, it seems to work as expected. Using the 'GPS test' app, my accuracy goes from 100m/ no lock, to approx. 3M 3d-lock, just sitting inside on my desk, and it maintains it. I'd say my old Pixel phone still has slightly better gps accuracy overall, but this is very usable now. And, I don't reboot very often -- phone is always charged, etc, so the workaround is doable for me. If I do need to reboot, just have to remember to use airplane mode first. Otherwise, seems to work as expected now.
Hope that helps someone.
Click to expand...
Click to collapse
thanks for posting this. Wow. That is a lot of headache to run through. I will try that as well. As I absolutely can't stand the GPS on this phone.
I have also found a workaround, although it involves toggling the location settings on and off. IE toggling the Wi-Fi and Bluetooth scanning on and off. Generally this works for me, although sometimes I have to reboot the phone

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