Develop Bugs

Case with slider to close camera

Does anyone know of a case that has a physical door/shutter for the camera? I want a case that allows me to manually open and close the camera port with a slider or something. I think always having the camera lens open with no protection and no privacy is seriously not a good/smart idea. With the phones living in our pocket and always around us, countless things scratch the camera lens; not to mention all the concerns about someone hacking the phone and the nsa just watching our cameras feeds like they are a tv.

Wozzie said:
Does anyone know of a case that has a physical door/shutter for the camera? I want a case that allows me to manually open and close the camera port with a slider or something. I think always having the camera lens open with no protection and no privacy is seriously not a good/smart idea. With the phones living in our pocket and always around us, countless things scratch the camera lens; not to mention all the concerns about someone hacking the phone and the nsa just watching our cameras feeds like they are a tv.
Click to expand...
Click to collapse
don't think you really have to worry about it becoming scratched too easily, 1:50 mark
https://www.youtube.com/watch?v=cQ62ixgzhrI

More than 5 fingerprints..

Does anyone know of a app? Xposed module? Tweak? That will allow me to add more than 5 fingerprints?
I really don't understand the limitation?!

rahditzz said:
Does anyone know of a app? Xposed module? Tweak? That will allow me to add more than 5 fingerprints?
I really don't understand the limitation?!
Click to expand...
Click to collapse
I do not think that is possible. The fingerprint information is stored somewhere inside the actual fingerprint sensor or that is what I have read.

It could be for security, why storing unnecessary sensible information, even encrypted and secured. I doubt many people require more than 5 fingerprints. You certainly have some very specific needs.
I understand that storing a finger on each hand can make things easier, but never had the need for more.
Left foot, right foot, left hand, right hand and nose of course should be enough anyway.

I agree. It would be great if I can scan all my fingers and toes. What the h*ll was Google thinking to limit us?

rahditzz said:
Does anyone know of a app? Xposed module? Tweak? That will allow me to add more than 5 fingerprints?
I really don't understand the limitation?!
Click to expand...
Click to collapse
May I ask why you'd need so many? The more you add the less secure it becomes.
Sent from my ONEPLUS A3000 using Tapatalk

I wanna make it more acurate..

Apparently my print changes alot due to my work..

It has to do with speed.
The more fingerprints you add, the more profiles the phone creates and stores, therefore when the phone scans your fingerprint it has to match it against it's current profiles the more you have the slower the process becomes.
Someone at Oneplus must have devices 5 was the best compromise.

Quick tip:
You can teach your phone to recognize multiple fingers on one fingerprint slot. For example: during the training process, alternate your forefinger and middle finger.
I have not tried more than two per slot, but so far, I did not notice any glitch or performance issue.

I wanna put 20 fingers (incl. toes)

nolcad said:
Quick tip:
You can teach your phone to recognize multiple fingers on one fingerprint slot. For example: during the training process, alternate your forefinger and middle finger.
I have not tried more than two per slot, but so far, I did not notice any glitch or performance issue.
Click to expand...
Click to collapse
Just deleted all my fingerprint, have 2 fingerprints slot. First one for all mine left-handed fingers and the second for mine right-handed fingers. For now it works great.

nolcad said:
Quick tip:
You can teach your phone to recognize multiple fingers on one fingerprint slot. For example: during the training process, alternate your forefinger and middle finger.
I have not tried more than two per slot, but so far, I did not notice any glitch or performance issue.
Click to expand...
Click to collapse
Its not even precise enough even with one finger per print..

Screen unlocking during calls

I got my View 20 recently and I'm having a problem with screen unlocking during calls. The speaker is roughly at a 45 degree angle and I think so is the proximity sensor. And it only recognizes objects that are very very close to it. In other words unless I have the phone pressed against my ear (not touching or close to, actually pressed against it) it unlocks the screen during call, the notification panel opens up and I activate things I don't wanna activate... Once just as a test I made a short phone call and I made sure to keep the top of the phone pressed against my ear at all times and somehow it still unlocked the screen and the notification panel was open...
To make things even worse, because the angle is so weird I have to keep the phone lower than I'm used to (or comfortable with) and the bottom of the phone is way below my mouth which is bad too.
It's a real issue and I don't know what I can do to fix it. Please help me.
(And just as a side note I can't believe no one has mentioned this in ANY review - even if the screen doesn't unlock for them, the angle of the speaker is still weird and to hear the sound well you have to hold the phone lower than normally. It IS significant and I have no idea why this hasn't come up in any review or opinion on the internet).

the.real.nps said:
I got my View 20 recently and I'm having a problem with screen unlocking during calls. The speaker is roughly at a 45 degree angle and I think so is the proximity sensor. And it only recognizes objects that are very very close to it. In other words unless I have the phone pressed against my ear (not touching or close to, actually pressed against it) it unlocks the screen during call, the notification panel opens up and I activate things I don't wanna activate... Once just as a test I made a short phone call and I made sure to keep the top of the phone pressed against my ear at all times and somehow it still unlocked the screen and the notification panel was open...
To make things even worse, because the angle is so weird I have to keep the phone lower than I'm used to (or comfortable with) and the bottom of the phone is way below my mouth which is bad too.
It's a real issue and I don't know what I can do to fix it. Please help me.
(And just as a side note I can't believe no one has mentioned this in ANY review - even if the screen doesn't unlock for them, the angle of the speaker is still weird and to hear the sound well you have to hold the phone lower than normally. It IS significant and I have no idea why this hasn't come up in any review or opinion on the internet).
Click to expand...
Click to collapse
Do you have any case on the phone? Sometimes the case may interfere with ur proximity sensor and cause these issues.

Nope, none.

I have the same problem. But without solution yet.

Disable Google smart unlock feature. And check.

It was never enabled.

the.real.nps said:
It was never enabled.
Click to expand...
Click to collapse
Mind to share the screen shot of settings?

miststudent2011 said:
Mind to share the screen shot of settings?
Click to expand...
Click to collapse
Sure, just tell me which screen you want.

Do you have any glass screen protector? I have one and notice that is no cutout for the proximity sensor!

PintasMan said:
Do you have any glass screen protector? I have one and notice that is no cutout for the proximity sensor!
Click to expand...
Click to collapse
The phone came with a preinstalled one but I removed it. No cases, no glasses, just a vanilla phone.

the.real.nps said:
The phone came with a preinstalled one but I removed it. No cases, no glasses, just a vanilla phone.
Click to expand...
Click to collapse
Very strange. Anyway I tryed this glass screen protector and works well.
Use the hicare app to find the problem. Maybe you find a solution.

PintasMan said:
Very strange.
Click to expand...
Click to collapse
What is?
PintasMan said:
Use the hicare app to find the problem. Maybe you find a solution.
Click to expand...
Click to collapse
I just ran all the automatic tests. Didn't find any problems.

I am getting crazy with this issue and also with ghost touches, i got the screen replaced at service centre, but still problem persist
---------- Post added at 11:03 PM ---------- Previous post was at 10:57 PM ----------
I am getting crazy with this issue and also with ghost touches, i got the screen replaced at service centre, but still problem persist

NolanBart said:
I have the same problem. But without solution yet.
Click to expand...
Click to collapse
Sell the Huawei and buy the Galaxy S10 Plus.

varcor said:
Sell the Huawei and buy the Galaxy S10 Plus.
Click to expand...
Click to collapse
thats exactly i am doing

Any other ideas?
Or maybe I just a defective phone? Could other owners of View 20 say if their phones are fine?

It's not a fault... The sensor is on the top of the device instead of the front/screen so it happens... Poor design choice that's all.

Same problem noticed since day 1, found also no solution yet.
very disappointing.

ngagephone said:
It's not a fault... The sensor is on the top of the device instead of the front/screen so it happens... Poor design choice that's all.
Click to expand...
Click to collapse
Yeah, except it's not pointed upwards, it's pointed at a roughly 45 degree angle, so it should still work more or less fine. Maybe less fine than forward-facing sensor but still ok. And I doubt that thousands (millions?) of people who bought that phone experience the same problems and no one has mentioned it yet.

I'm on the second view 20... Sent first one back as I didn't like the warmish tint on the screen... Second one has a much cooler tone... Both do this with calls and my brother also has a view 20 and he has the same issue... Mine was from Amazon and he got his from carphone warehouse.

anyone warried about the $2.70 silicone case?

https://www.forbes.com/sites/gordon...ingerprint-reader-warning-upgrade-galaxy-s11/

Well, as a matter of fact, no

Well as a matter of fact I am, they removed face recognition because it's not secure, they switched to ultrasonic fingerprint sensor because it's more secure then optical then a $2.70 silicone case destroyed years or research and development, mah.

SpideRMaN-17 said:
Well as a matter of fact I am, they removed face recognition because it's not secure, they switched to ultrasonic fingerprint sensor because it's more secure then optical then a $2.70 silicone case destroyed years or research and development, mah.
Click to expand...
Click to collapse
1. Don't let your phone out of your sight.
2. You don't have to use fingerprint security. You can disable it and use a complex password.
Not perfect solutions. Well, number 1 is, but number 2 is a work around.

Mr. Orange 645 said:
1. Don't let your phone out of your sight.
2. You don't have to use fingerprint security. You can disable it and use a complex password.
Not perfect solutions. Well, number 1 is, but number 2 is a work around.
Click to expand...
Click to collapse
Don't get me wrong, I love my note 10+ but I hate such security flaws (we payed good money for the device)
I have a note 4 (my previous phone) which is still going strong with 6hrs screen on time) but a simple 400k file installed through twrp will disable all security what ever what, and just swipe the screen to unlock it

I'm gonna run some tests on it. I don't use silicone case or screen protection on my Note 10+(just the S-cover), but I'll try to put some stuff over the sensor to see if anything can confuse the readout when I'd use other, not the registered finger print. Things like thick/thin silicone, thin latex, soft polyethylene foil etc...

SpideRMaN-17 said:
Don't get me wrong, I love my note 10+ but I hate such security flaws (we payed good money for the device)
Click to expand...
Click to collapse
Unfortunately, we live in a world where reverse engineering, hacking and security breaching is more profitable than security development. Absolutely no piece of technology that you own is/will ever be 100% secure. Nothing is unhackable. Samsung will figure out how the case exploits the fingerprint scanner and will fix it but eventually someone will find some other exploit. It is what it is.

mzsquared said:
I'm gonna run some tests on it. I don't use silicone case or screen protection on my Note 10+(just the S-cover), but I'll try to put some stuff over the sensor to see if anything can confuse the readout when I'd use other, not the registered finger print. Things like thick/thin silicone, thin latex, soft polyethylene foil etc...
Click to expand...
Click to collapse
someone already tried it, and samsung already acknowledged it

Well ain't that some ****

If you are concerned with security you should be using a password. All of these alternatives are for convenience and convenience always compromises security.
That being said, it's ridiculous that the FP reader can be foiled so easily.

cpufrost said:
If you are concerned with security you should be using a password. All of these alternatives are for convenience and convenience always compromises security.
That being said, it's ridiculous that the FP reader can be foiled so easily.
Click to expand...
Click to collapse
Yes especially for a $1100+ phone that was claimed to have the highest security ever found on an Android device when it was announced early August.

Worried about security, SO important info, privacy concerns, sensitive/potentially embarrasing content, profitable secrets, you can keep ALL very safe if not absolutely safe using a complex password, or, you can find a very expensive encrypted device, the y DO exist, for REALLY valauble stuff not to be comprimised, all every day devices are subject to hacking, so, just do not get your device out of view, just be careful and dont loose it

SpideRMaN-17 said:
Don't get me wrong, I love my note 10+ but I hate such security flaws (we payed good money for the device)
I have a note 4 (my previous phone) which is still going strong with 6hrs screen on time) but a simple 400k file installed through twrp will disable all security what ever what, and just swipe the screen to unlock it
Click to expand...
Click to collapse
If you're that concerned about security flaws then you would not have a custom recovery flashed on your Note 4 or have the bootloader unlocked.

I've got a spigen screen protector, my wife couldn't get in. I have not seen any article where they said it was tested on the Note 10/10+. My understanding was that the notes fp sensor was improved. The performance has as least over the s10.

Mr. Orange 645 said:
If you're that concerned about security flaws then you would not have a custom recovery flashed on your Note 4 or have the bootloader unlocked.
Click to expand...
Click to collapse
I dont have TWRP or an unlocked bootloader on my note 4 (but I followed it's development on XDA)

cpufrost said:
If you are concerned with security you should be using a password.
Click to expand...
Click to collapse
No, it's not a binary choice between being either concerned or not concerned about security. There are tradeoffs. Suppose I discover a flaw in my home's door lock that makes the lock open whenever someone knocks on the door. You could reply, "If you are concerned with home security, you should be hiring an armed guard to stand at the door". That may indeed be more effective than even the best available lock. But it's not the right solution for most people, and it's not a good reply when someone discovers the defect in the lock.
---------- Post added at 07:38 AM ---------- Previous post was at 07:34 AM ----------
Mr. Orange 645 said:
1. Don't let your phone out of your sight.
Click to expand...
Click to collapse
That solution doesn't help much in the event of armed robbery. A $1,100 phone becomes a tempting target if its security can be trivially bypassed. It becomes similar to flashing a wad of $100 bills.
However, this article explains that the problem arises only when you register your fingerprint using certain third-party screen protectors. Apparently, the phone records a pattern of irregularities on the protector itself, instead of recording your fingerprint. Subsequently, anyone pressing on that screen protector will present the same recorded pattern to the sensor.
https://www.sammobile.com/news/majo...print-flaw-will-be-fixed-with-software-update
So the solution is simply to register your fingerprint without a screen protector, or using a Samsung screen protector. Once your fingerprint is properly recorded, it won't matter what protector if any is placed on the screen by an unauthorized user.

Gary02468 said:
No, it's not a binary choice between being either concerned or not concerned about security. There are tradeoffs. Suppose you discover a flaw in your home's door lock that makes the lock open whenever someone knocks on the door. You could reply, "If you are concerned with home security, you should be hiring an armed guard to stand at the door". That may indeed be more effective than even the best available lock. But it's not the right solution for most people, and it's not a good reply when someone discovers the defect in the lock.
Click to expand...
Click to collapse
Again it's a matter of convenience, period. A complex password with a policy after five wrong attempts wipes the device is pretty standard in a "high security" scenario.
The lock analogy is rather flawed as most fortifications don't work out well because they're focusing on the lock itself instead of other weaknesses. It does little to have a single $300 Medeco bump proof cylinder securing an entryway with a window right next to the door!
And most locks are just there for peace of mind. It's quite easy to gain entry if you know what you're doing. A phone that's properly secured, OTOH, is extremely difficult and often requires a specialist that's professionally trained (and many thousands of dollars) to gain entry.
But if foiling is as easy as placing a layer of silicone over the screen, it should be immediately disabled and never trusted. 'Secured by Knox' is a joke when something this simple can sidestep it. And they're worried about techies rooting!
People tend to like convenience and not worry about the vulnerabilities. That's why we have all these ways to make it easier to unlock our devices. And it's also why there's such a challenge to have beautiful edge to edge displays without resorting to punch holes, notches, crazy pop ups, etc. I'd have no problem ditching all the front facing crap for that. I'm sure most of the 'over 50 crowd' has no issue with that either.
Gary02468 said:
However, this article explains that the problem arises only when you register your fingerprint using certain third-party screen protectors. Apparently, the phone records a pattern of irregularities on the protector itself, instead of recording your fingerprint. Subsequently, anyone pressing on that screen protector will present the same recorded pattern to the sensor.
https://www.sammobile.com/news/majo...print-flaw-will-be-fixed-with-software-update
So the solution is simply to register your fingerprint without a screen protector, or using a Samsung screen protector. Once your fingerprint is properly recorded, it won't matter what protector if any is placed on the screen by an unauthorized user.
Click to expand...
Click to collapse
The solution is to use no screen protector, this makes sense. And that's what I do. Can't stand them. I don't like scratches either but I rarely keep a device more than a few months so they look clean when I part with 'em.

cpufrost said:
A complex password with a policy after five wrong attempts wipes the device is pretty standard in a "high security" scenario.
Click to expand...
Click to collapse
Yes, and so are armed guards. But in most scenarios, too much security is as bad as too little security. It's a matter of degree.
---------- Post added at 07:58 AM ---------- Previous post was at 07:56 AM ----------
cpufrost said:
The solution is to use no screen protector, this makes sense.
Click to expand...
Click to collapse
Well, that has to be phrased carefully. Taking off the screen protector won't necessarily help if you've already registered a fingerprint with the protector on. You have to delete any such fingerprints and then re-register without the protector. And once your prints are registered, it's no longer necessary to do without the protector if you otherwise want to use one.

SpideRMaN-17 said:
I dont have TWRP or an unlocked bootloader on my note 4 (but I followed it's development on XDA)
Click to expand...
Click to collapse
Gotcha. Then I don't understand why you brought that up.
Gary02468 said:
No, it's not a binary choice between being either concerned or not concerned about security. There are tradeoffs. Suppose I discover a flaw in my home's door lock that makes the lock open whenever someone knocks on the door. You could reply, "If you are concerned with home security, you should be hiring an armed guard to stand at the door". That may indeed be more effective than even the best available lock. But it's not the right solution for most people, and it's not a good reply when someone discovers the defect in the lock.
---------- Post added at 07:38 AM ---------- Previous post was at 07:34 AM ----------
That solution doesn't help much in the event of armed robbery. A $1,100 phone becomes a tempting target if its security can be trivially bypassed. It becomes similar to flashing a wad of $100 bills.
However, this article explains that the problem arises only when you register your fingerprint using certain third-party screen protectors. Apparently, the phone records a pattern of irregularities on the protector itself, instead of recording your fingerprint. Subsequently, anyone pressing on that screen protector will present the same recorded pattern to the sensor.
https://www.sammobile.com/news/majo...print-flaw-will-be-fixed-with-software-update
So the solution is simply to register your fingerprint without a screen protector, or using a Samsung screen protector. Once your fingerprint is properly recorded, it won't matter what protector if any is placed on the screen by an unauthorized user.
Click to expand...
Click to collapse
Talk to anyone in IT and they will tell you for security you use a complex password. Why do you think so many websites, especially banking websites, require the use of complex passwords.
So yes, if you are concerned about security, you use a complex password.
But since you brought up armed robbery, let me lean on my 16 years of full time law enforcement to answer that scenario.
No you cannot prevent all crime, but what you can do is harden the target. We tell people not only to lock their car doors, but to keep valuables out of sight. We don't advertise flashing their phone around, nor would we recommend flashing a wad of $100 bills around. So I don't get your response there, as it made no sense.
As far as not letting your phone out of your sight, it's same thing they tell you about your luggage at the airport. It IS a type of security. No matter how trivial you think it is.
The issue with the screen protector is not about preventing someone from pointing a gun at you and demanding your valuables, it's about preventing someone from illicitly accessing your personal information after they take the phone. So even in the case of an armed robbery, a complex password would make it much more difficult, if not impossible, for that robber to access your phone and the information it contains.
People that commit armed robberies are not the type that hack your phone. They are looking for a quick buck and will likely sell your phone and take your cash. BUT, if they did want to hack your phone, that silicone case would make it much easier. Whereas a complex password would protect your information. I mean, in an armed robbery your phone is gone either way. It's not like in the middle of the robbery, he's going to see your password and give it back. But he can't access the phone and you can remotely wipe it.
So as exciting as your example was, it's not accurate, nor does it address the OP's concerns.
---------- Post added at 08:04 AM ---------- Previous post was at 07:55 AM ----------
Gary02468 said:
Yes, and so are armed guards. But in most scenarios, too much security is as bad as too little security. It's a matter of degree.
Click to expand...
Click to collapse
Said no security expert ever.
This is literally the first time I've ever heard anyone argue AGAINST complex passwords or consider them to be "too much" security. That's ridiculous.
By the way, with your door example (which is perfect, by the way), you would replace the lock with a more secure lock, not replace the whole door. You know, like replacing the fingerprint unlock with a complex password, instead of replacing the whole phone. You actually did a good job of making our point with that example!
Other than that I can only assume two things about you:
1. You are arguing for the sake of arguing, and doing a poor job of it.
2. You are genuinely opposed to taking responsibility for the security of your valuables and your role in securing them, and you'd rather blame someone else when your minimal level of security, chosen solely for your convenience, fails.
Again, if you are concerned about security, you don't let your phone out of your sight and you use a complex password. If you are concerned about convenience, you don't use a password or screen lock at all. A fingerprint reader is in the middle and is generally adequately secure. But when you find a flaw in that type of security you stop using it until it's fixed.

Mr. Orange 645 said:
Talk to anyone in IT and they will tell you for security you use a complex password.
Click to expand...
Click to collapse
Arguing by authority (especially the authority of unnamed hypothetical people) is unconvincing. An intelligent security policy takes account of both the costs and the benefits of different security measures, which vary greatly from one situation to another.
Why do you think so many websites, especially banking websites, require the use of complex passwords[?]
Click to expand...
Click to collapse
Because most PCs don't have fingerprint sensors. All of the banking apps on my phone allow me to access them using my fingerprint.
Said no security expert ever.
Click to expand...
Click to collapse
Again, you appeal to the authority of imaginary experts who agree with you. Here's an example of what the real ones say ("Why too much security is almost as bad as too little security"):
https://www.vigilantsoftware.co.uk/...ity-is-almost-as-bad-as-too-little-security**
This is literally the first time I've ever heard anyone argue AGAINST complex passwords or consider them to be "too much" security.
Click to expand...
Click to collapse
Then I guess you haven't heard of most banking apps.
By the way, with your door example (which is perfect, by the way), you would replace the lock with a more secure lock
Click to expand...
Click to collapse
Yes, like replacing the fps firmware with a version that works properly (as Samsung is in the process of doing), rather than unnecessarily escalating to a much less practical security interface.

Question Pixel 6 Pro Camera Problem

When I'm trying to take a pic in the dark, I noticed that the viewfinder and post picture has smudges/spots on them. It seems to only be on the main camera and in really dark scenarios. Can anyone confirm they have this as well?

@26donny There have been similar reports on Android-hilfe.de
look here: https://www.android-hilfe.de/forum/...le-pixel-6-pro-flecken-auf-kamera.989463.html
If you don't speak German you can use a web translator but in any case you will find that some users there have posted pictures very simiar to yours. The problem should also be visible when taking a completely dark photo...

Here is a collection of example pictures that other users have posted in regard to this problem. As you can see, it's a serious issue. I'd encourage everybody who bought a Pixel 6 to check if they have the same problem and write to Google support if so. They sooner they learn there is something wrong with some lenses the sooner they can do something about it.

Hmmmm, I don't seem to have that but maybe it needs to be darker?

You just need to move the phone slowly over a fairly dark uniform image, the marks will then become clear because they will show up as static parts of the image. This is very similar to the dirty screen effect on OLED and LCD screens. It looks like contamination on the sensor itself, either it hasn't been washed properly or a coating hasn't covered correctly when it was manufactured. Definately a hardware issue, if effected get the phone sent back, it can't be fixed by software.
I've checked mine and no sign of a problem, thankfully.

Batfink33 said:
Hmmmm, I don't seem to have that but maybe it needs to be darker?
Click to expand...
Click to collapse
I'm quite certain not every phone out there is actually affected by this. Maybe yours thankfully just is fine. But everybody should definitely check theirs. Also since I don't have one myself yet I'm not sure whether the problem only occurs when shooting in night mode or not.

Craphead said:
I'm quite certain not every phone out there is actually affected by this. Maybe yours thankfully just is fine. But everybody should definitely check theirs. Also since I don't have one myself yet I'm not sure whether the problem only occurs when shooting in night mode or not.
Click to expand...
Click to collapse
I'll try again later when it's dark. Looks like a hardware problem.

I've got the issue. Any further info on this in English? I translated the website looks like no info from Google yet

I purchase my Pxl 6 Pro and the camara is showing just a black screen (

Has anyone had any further contact with google about this? They were supposed to contact me by friday after closing out my original ticket without ever actually talking to me... Here's a video of what it looks like through my view finder.

I just read an article about how Google doesn't recognize this as a hardware problem. I'm sorry for you guys here.
If it really is a hardware issue, we need to make more waves and get more attention so Google starts to act.
By the way, did you guys clean your camera lens properly? Did you try to look into it with a flashlight, to see if there is some dirt in there? And did you try a factory reset to see if it's not just a software issue? Or try it out in safemode?

chalan30 said:
Has anyone had any further contact with google about this? They were supposed to contact me by friday after closing out my original ticket without ever actually talking to me... Here's a video of what it looks like through my view finder.
Click to expand...
Click to collapse
Oh boy, that looks terrible.

It's not on the camera lens, if it was you would see the pattern move as OIS moved the lens and most likely it would be out of focus and hardly visible if at all.
The problem is on the sensor, it's either happened in the assembly process of the phone and some solvent has ended up on the sensor then evaporated leaving a dirty mark, or the sensor was already marked when put into the camera module.
It isn't software causing that.

PhilipL2021 said:
It's not on the camera lens, if it was you would see the pattern move as OIS moved the lens and most likely it would be out of focus and hardly visible if at all.
The problem is on the sensor, it's either happened in the assembly process of the phone and some solvent has ended up on the sensor then evaporated leaving a dirty mark, or the sensor was already marked when put into the camera module.
It isn't software causing that.
Click to expand...
Click to collapse
That makes sense, but you still never know with Google and their glitchy software, so a factory reset/safemode try might still be worth, well, the try.
A hardware issue like the one you describe wouldn't surprise me, as already discussed in other threads, we know because of the leaked Assembly video, that a human assembles the P6 Pro almost entirely alone by, well, hand. Which means there are lots and lots of rooms for error, it might even be just a protective film over a sensor that the human responsible forgot to remove.
As reference, a copy of the video that has not yet been taken down by Google
->
As you can see in 01:51, there are several protective films (2 layers, one on the backside of the chassie, one on the lens module part) that need to be manually removed by hand, without a tool. Even if the human removed them correctly, he might have smudged the lenses accidentally by having a contaminated glove.
Besides that, as you mentioned, it might also be a defective module from the beginning, because the sensor itself was contaminated in the assembly process. Even though that would greatly surprise me, since it's a Samsung sensor and we haven't heard about this problem with other phones that use the Samsung GN1 - and since Google doesn't use a custom one, but will get the finished lens module from Samsung and then just pack it on top of the pre-assembled 3-lens camera module... that would be odd.

Morgrain said:
That makes sense, but you still never know with Google and their glitchy software, so a factory reset/safemode try might still be worth, well, the try.
A hardware issue like the one you describe wouldn't surprise me, as already discussed in other threads, we know because of the leaked Assembly video, that a human assembles the P6 Pro almost entirely alone by, well, hand. Which means there are lots and lots of rooms for error, it might even be just a protective film over a sensor that the human responsible forgot to remove.
As reference, a copy of the video that has not yet been taken down by Google
->
As you can see in 01:51, there are several protective films (2 layers, one on the backside of the chassie, one on the lens module part) that need to be manually removed by hand, without a tool. Even if the human removed them correctly, he might have smudged the lenses accidentally by having a contaminated glove.
Besides that, as you mentioned, it might also be a defective module from the beginning, because the sensor itself was contaminated in the assembly process. Even though that would greatly surprise me, since it's a Samsung sensor and we haven't heard about this problem with other phones that use the Samsung GN1 - and since Google doesn't use a custom one, but will get the finished lens module from Samsung and then just pack it on top of the pre-assembled 3-lens camera module... that would be odd.
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thanks for that video. I have done 4 factory resets (no safe mode though) and the problem persists. The person who pointed me to this thread said google support told them to wait for the december update and if it was still there to contact support again.

chalan30 said:
thanks for that video. I have done 4 factory resets (no safe mode though) and the problem persists. The person who pointed me to this thread said google support told them to wait for the december update and if it was still there to contact support again.
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If you are still in the return window, DO NOT wait. Demand a replacement device. Never wait when you are in the return window. AS LONG as you are in the return window, you have power and Google wants to make you happy. After that, you will live in the shadow of their grace, which can be awful.
Other than that: If you tried 4 factory resets, safe mode will most likely not help in any way. Factory reset is always "stronger" than a safemode, since it rans a completely empty device (at least if you tried the camera app without having set up your backup, which would just create your old software problem, lel).

Morgrain said:
If you are still in the return window, DO NOT wait. Demand a replacement device. Never wait when you are in the return window. AS LONG as you are in the return window, you have power and Google wants to make you happy. After that, you will live in the shadow of their grace, which can be awful.
Other than that: If you tried 4 factory resets, safe mode will most likely not help in any way. Factory reset is always "stronger" than a safemode, since it rans a completely empty device (at least if you tried the camera app without having set up your backup, which would just create your old software problem, lel).
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They just said I could send it to their repair team or take it to a place locally. Im going to send it back to them and see what happens. FML oh well

chalan30 said:
They just said I could send it to their repair team or take it to a place locally. Im going to send it back to them and see what happens. FML oh well
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Did you buy it directly from Google?
A repaired device is usually a ****ty device. It will no longer have any decent seal and therefore your dust and water resistance is out the window. The assembly process is being done in a sterile environment, the repair process not so much. Which means that it has a lot of potential faults.
Especially this early on when Google didn't even have the chance to repair anything, it should be relatively easy to get a replacement.

Morgrain said:
Did you buy it directly from Google?
A repaired device is usually a ****ty device. It will no longer have any decent seal and therefore your dust and water resistance is out the window. The assembly process is being done in a sterile environment, the repair process not so much. Which means that it has a lot of potential faults.
Especially this early on when Google didn't even have the chance to repair anything, it should be relatively easy to get a replacement.
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Yeah you are right. And yes I bought it from the google store. I am going to get in touch with them again and let them know that I need a replacement.

I suspect this issue is more widespread than it looks.
I initially thought I didn't have it, but it have it too. Not that marked, but i have it.
To replicate the test better:
- turn screen brightness at max.
- go into a very dark room, close to pitch black.
- open camera, point it to a homogeneous textured wall.
- move the camera around and notice if there is a stain that stays in a fixed position on the camera.
If you have the stains, contact google and let them know.
Attached a photo that makes you see where mine is.