[Q] HSPA+ 42 mbps Speeds - T-Mobile Samsung Galaxy S II SGH-T989

I bought my S2 yesterday and so far I love it. I came from an HTC Sensation and what a difference! Nevertheless, I must say I was expecting a little bit more out of the data connection. I'm constantly getting 3 -5 MB/s nothing close to what done reviewers were claiming (9-18+) on speedtest.net. I live in Houston and believe to be inside the 42mbps spectrum. Should I be concerned about this?
What kind of speeds is everyone getting?
Sent from my SGH-T989 using XDA App

There are a lot of factors that make up your realized data speeds. Being in a 42mbps coverage area means you have the potential to see the highest data speeds offered by T-Mobile. However the actual performance you experience is based on amount of back haul (fiber optic connectivity) coming into the cell site you are connected to and how much demand is on that tower at any given time. I work in a densely populated 42mbps coverage area in central Maryland where the tower I connect to at work also serves two neighboring Colleges. Ever since school went back in session I have been getting ~3mbps data speeds on average during the day. A week ago T-Mobile saw the spike in data demand on that site and brought more back haul into the cell site. Now I get ~15mbps regularly. Now as more people start to use data on that tower it will start to go down again and at some point in the future if the demand gets high enough and speeds slow down enough T-Mobile will presumably have to bring in more back haul to keep up with the demand.
What you can do is call T-Mobile Customer Care and let them know where you are experiencing the slower speeds and they can forward it over to the engineering team. If there is enough demand on that site they will add it to their list of sites to be back hauled.
Your issue is not your phone and most likely not even your coverage it is probably just a cell site that needs more pipe coming into it to serve the demand in that area.
Hope that helps.

Yes it does help, and thanks for clearing this up for me. Undoubtedly, this is the "elephant in the room" spec although the processor isn't bad either. Time to make some phone calls.
Appreciate it mate!
Sent from my SGH-T989 using XDA App

Honestly if you aren't seeing at least 6-8Mbps during peak usage times the cell site you are on does NOT have dual cell HSPA deployed on it.

I'm in SW Houston. Both my ex-Vibrant and my TMO Galaxy Tab 7 had between just sub-par and plain horrible (read: 4.5 Mbps ... 160kbps) performance. Same results both home and work (inner SW and inner NW respectively).
My SGS II gets about twice or three times as fast (8-10 MBPS, peaks at 14Mbps) at work (NW Houston) but still bad on SW.
Now, here is the kicker: Sometime last week when I got the SGSII I confirmed what I had suspected... The speed test servers we have here (comcast, other) either have very low bandwidth or are bogged down.
So, go and pick another server. I have tried a couple in KY, Lawrence KS and my favorite at Cincinnati OH (that one as given me up to 14Mbps at NW Houston), as well as some random others.
Some conclusions I have to come based on my experiences:
SGSII has a better radio than the SGS (the least they could do?)
Using your local/nearest speedtest.net server is not always optimal.
All Galaxyes (y?) I own are super sensitive when running a speed test. Its 3D orientation as well as where your hand* and even yourself are, make major differences. Try and see while running a test to see numbers change and find your perfect "position".
----------------
[*] Brings to memory -respectfully- Mr. Jobs' famous response: "You are holding it wrong."

I have had the T-Mo-SGS2 for a while using just Wi-Fi and VoIP. I just signed up for the 30$ a month plan. Here is what I am seeing @ my desk, indoors near Chicago. I was quite impressed, it was faster than what I was seeing with Verizon 4G on a MiFi I was borrowing in LA. Not sure about the upload, I have seen it as high as 4-5Mbps but it is pretty inconsistent. Down has been consistently 10-12Mbps +. Only had it for a little bit but I guess I am in a sweet spot.
23.23Mbps down & 2Mbps up was the fastest down speed after <10 speed tests
(was going to post a screenshot but I only have 6 posts after 8 years)

Related

Slow Data, Low Signal Strength

I've had this phone for about a year now, but for some reason I just came to these realizations. This was my first smart phone, so I was blinded by all the fancy things that come with a smart phone...
Anyway, I'm currently running CM7 stable, 1.6.37.6 incredikernal, 2.15.00.11.19...
I'm always at 1 bar or less, around -90 dbm, and I just started running speedtests but my highest was 597 kbps down and 460 kbps up. This is complete ****.
Is my device a POS? or is Verizon network a POS?
Keep in mind, although I just started running speed tests, my data has always seemed slow... I just figured that's the way it was suppose to be...
I live 30 minutes from NYC if you are going to factor in location
Its Verizon, lately may be the iPhone effect?
In metro areas I can get downloads that are slower than upload. On the flipside in rural areas that have more cows and goats per capita than humans I can get 2+mbps.
txvstar said:
Its Verizon, lately may be the iPhone effect?
In metro areas I can get downloads that are slower than upload. On the flipside in rural areas that have more cows and goats per capita than humans I can get 2+mbps.
Click to expand...
Click to collapse
I thought about the whole iphone craze, but I feel like it has been slow all along...
I have wondered about the dInc so I ran side by side test with an OG droid. Same crappy results in some cases. In a few moments of good signal the bone stock OG Droid was at least 200kbps faster.
I have also wondered if I am being throttled due to high data usage.
If you're speeds were throttled you should have an icon in your notification bar, Verizon isn't supposed to throttle without letting you know.
Sent from my ADR6300 using XDA App
txvstar said:
I have wondered about the dInc so I ran side by side test with an OG droid. Same crappy results in some cases. In a few moments of good signal the bone stock OG Droid was at least 200kbps faster.
I have also wondered if I am being throttled due to high data usage.
Click to expand...
Click to collapse
I really don't use that much data on my phone, so I don't see why I would be throttled...
However, after 2 years of no dl'ing music, I did got on a binge a few weks ago and dl'd about 20 gigs. But I don't think this would affect my wireless account, and I could of sworn Verizon prided themselves on not throttling...
I have seen same results and its not just on the incredibles. I believe its Verizon network. Makes me wonder if its them working on trying to go 4g or what?? I know its not the incredible because I have had same result in certain areas getting 2mbs others i get 200kbs. Its just the network
bjohnson8949 said:
I have seen same results and its not just on the incredibles. I believe its Verizon network. Makes me wonder if its them working on trying to go 4g or what?? I know its not the incredible because I have had same result in certain areas getting 2mbs others i get 200kbs. Its just the network
Click to expand...
Click to collapse
I'm going to class in the city right now, i'll see what kind of results I get...
You have to factor in alot of things. Your radio version. What tower your on and how many people are using that tower. Location location location. ROM (Although I don't think the problem is related to CM7)
The condition of your phone. Weather. Your PRL, try updating your PRL to make your phone search for a better signal.
Sent from my ADR6300 using XDA App
Just ran a test in the Bronx, NY. 3 bars, 1020 kbps down, 165 kpbs. What a piece of garbage.
I'm going to unroot and have them give me a new one....
Doubt they'll do anything as that's right in the middle of their advertised 3g speed range.
Sent from my ADR6300 using XDA App

Data Speeds

So I have a T-Mobile G2 and the 4g plan. I was wondering what type of data speeds everyone is getting. I've been averaging around 2-3 mbps (highest was 6mbps down).
I'm concerned because this is not 4g speeds (they should be 14 mpbs+ easily). My friend has a Verizon 4G LTE phone and he consistently averages 20+ mbps in the same area.
Also, I am using MIUI rom which may not support 4g so this could cause problems if my results are indeed low and others are getting higher data speeds.
all depends on the area your in. in riverside county, ca i average about 13 mbps
I'm living near UCLA/Westwood in Los Angeles and so far I am averaging around 2-3 mbps which seems to be low.
In phone status, it says I am connected to HSDPA network. I'm going to try walking around campus and see if I am ever connected to HSPA+ network and test my speed there.
I'm concerned that either I am not getting 4g speeds (which I am paying for) or my MIUI rom / CM7 kernel is somehow interfering (even though it shouldn't since my speeds should depend on the radio I have which is the newest one).
Also, is the G2 incapable of exceeding 14.4 mbps downlink? I ask because that is what I believe it was originally advertised for.
Any qualcomm smartphone doesn't have the ability to download faster than 14.4 Mbps. And LTE is just a better (in speed anyway, not battery life) technology.
Sent from my G2 running Cyanogenmod 7.
Correct, the G2 only has a 14.4 max based on the chip. Additionally, that is best case scenario. Depending on where I am at in the city, and the time of day (population shift during work hours), I will get 2-3 down, and in some areas as high as 8-9.
If I recall, anything nowadays still isn't true 4G as the standard for 4G is supposed to be 100+ Mbit. I don't see the need (for me anyways) to be pulling 10-15 down at any given time. I don't do major downloads via my phone (don't want to hit data cap) and it uses additional battery. I know some people require the higher speeds, but I really think a large majority of regular users just think "that has a higher number, it must be better". And before people may get mad with that comment, I don't necessarily lump XDA members as regular users.
Yes, I do realize we are no where near what 4G speeds should be, hence the reason why the technology is called LTE.
Ok, so I wanted to confirm that we are hard capped at 14.4 mbps because of the chip. Thanks guys!
Yeah I get anywhere from 3-5Mbps with good signal. After that when the cap hits data is practically useless. Can't even use the market or any kind of video streaming. Gay should be atleast 2G but its nowhere close to that speed. The cap is crippling me.
Sent from my HTC Vision using XDA App
I would actually suggest downloading the 3G script from here: http://forum.xda-developers.com/showthread.php?p=15948434#post15948434
it seems like hokus pokus, but I swear, my 3G DL speeds were averaging maybe 2 mbps before, now it's up to 6! Not sure which will work best for you so you're going to have to try them all and use maybe the speedtext.net app

Unusable 3G... Speeds are barely above dial-up.

I don't even know what to say here. I have a Epic 4G Touch and the speeds suck.
I can barely use the 3G data services. Things simply do not load when I'm on 3G.
An average speed test for me is roughly 900~1000 Ping, 7~13kbps down and maybe 40~70kbps upload.
4G is fine but we only have 4G in ONE small area of the city. When I'm on 4G, I see like 10~12Mbit easy.
I use my phone for work. I need to be able to tether or load pages on the phone when I'm on the go and this just doesn't work for me.
Normally when I'm running these tests, I have 4 or 5 bars. I also work about 45 minutes from home and I experience these speeds in BOTH areas and everywhere in between.
Would calling Sprint and complaining be worth while? Any fixes?
kdoggy said:
Normally when I'm running these tests, I have 4 or 5 bars. I also work about 45 minutes from home and I experience these speeds in BOTH areas and everywhere in between.
Would calling Sprint and complaining be worth while? Any fixes?
Click to expand...
Click to collapse
It is sad right?.....I been dealing with 50k-maybe break 100k for a long time in my area. That is just the way it is in "your area" at this time for 3G. Maybe when they start upgrading their tower things will get better. The reason I say it is their network "Area", is that I can go to San Antonio and 3g works great nice speed..etc., but every time I go back to my GF house in South Texas 4-5hrs away I can't break 100k download on 3g again that has been going on for 1yr or more.
There is a link floating around that will give you info on towers being upgraded.
I agree, in Chicago 3G speeds suck worse than my first internet computer in mid 1990's.
I have had the EVO 4G and now the Galaxy SII. Both get 50-75k/sec download. Searching web sites is insanely slow. YouTube is a joke buffering non stop.
4G. LOL. What a gimmick. Very spotty hard to hold a connection which always drops. And big baggy drainer. I never use 4G.
Sprint Galaxy S2 w/ Calk's 1.5a + ICS 1.6
Welcome to the club. I came from T-Mobile where I was enjoying download speeds that are 10x faster then I get now with Sprint's 3G.
4G in my area is not bad ~1MB/sec but I don't get it consistently..
3G upgrades are badly needed, the Sprint tower upgrade site says the towers in my area were already upgraded within the past 6 months, I'd hate to know what it was like before those upgrades..
Zorachus said:
I agree, in Chicago 3G speeds suck worse than my first internet computer in mid 1990's.
I have had the EVO 4G and now the Galaxy SII. Both get 50-75k/sec download. Searching web sites is insanely slow. YouTube is a joke buffering non stop.
4G. LOL. What a gimmick. Very spotty hard to hold a connection which always drops. And big baggy drainer. I never use 4G.
Sprint Galaxy S2 w/ Calk's 1.5a + ICS 1.6
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Click to collapse
LOL, I visited Chicago for 4 days over Veteran's Day and thought to myself "Wow, these speeds are awesome!" I was getting >1 MBit on 3G and 5-8 MBit on 4G in the center of town.
I live in Vegas and thought Chicago was at least twice as fast as here...
I hear you!
I live in the SLC area of Utah and came from T-mobile. With T-mobile I could get 1-3MB with a low 3G signal on my Vibrant, now on Sprint I get much lower than that with full 3G bars and WiMax is a joke in UT still..
Memphis Tn and I am getting speeds like the OP is getting. I have tried three modems and they are all the same. I am hoping it is due to something with Sprint going on right now. Before this weekend I was getting some where near 900 down and 400 up going over 1000 at times. This is really BAD.
Yeah it does suck. We have such a nice phone but its pretty much all data driven. I don't even like to usr y phone unless I can connect to wifi cause 3g is so slow. Sprint needs to do something fast. I can't take it.
Sent From My Evo Killer!!!
kdoggy said:
I don't even know what to say here. I have a Epic 4G Touch and the speeds suck.
I can barely use the 3G data services. Things simply do not load when I'm on 3G.
An average speed test for me is roughly 900~1000 Ping, 7~13kbps down and maybe 40~70kbps upload.
4G is fine but we only have 4G in ONE small area of the city. When I'm on 4G, I see like 10~12Mbit easy.
I use my phone for work. I need to be able to tether or load pages on the phone when I'm on the go and this just doesn't work for me.
Normally when I'm running these tests, I have 4 or 5 bars. I also work about 45 minutes from home and I experience these speeds in BOTH areas and everywhere in between.
Would calling Sprint and complaining be worth while? Any fixes?
Click to expand...
Click to collapse
It might be the towers.
network.sprint.com
Guess what me too lol. The tower I use from my house is less than 50 kbits anytime of the day no matter how close I am. And thats 3g not 1x.. Even better they say theres no tower upgrades planned and the tower functions just fine
Yet, everyone else with sprint here has the same results.
Sent from my SPH-D710 using xda premium
Just ran a speed test.net from around Allentown, PA. 5 bars, ping 86ms, 958kbps down, 701kbps up. Fairly typical for this area, however no 4G here. Generally I've had pretty good luck with 3G.
3g and 4g in SoCal..
Sent from my SPH-D710 using xda premium
I Get 2-3mbps on the down and 1-2mbps on the up here in Salem, NH and its a heavily populated area....Might just be your towers
I remember back when I was using an HTC Mogul and they first turned on EvDO Rev. A. I was getting maybe 600-800k/sec down and honestly that was fine. I would *still* be fine if I could get 600-800k down on 3g. The problem is that my speeds are now somewhere around 10-20k/sec down if speedtest.net is to be trusted. I broke my launch day Evo and upgraded to the e4gt about a week and a half ago. I hoped that would fix things but so far it's just as bad. I think the highest I've gotten on any speed test this past week is still under 50k/sec with more typical speeds around the 15-20k mark.
I just did a backup so I can restore this phone back to stock and stop by the Sprint store tonight. I'm curious as to their explanation. I'd also like to see if their demo units and personal units have this issue. Honestly if they can show me that it's a defective phone I will be thrilled because I am still in my 14 days and can have it swapped out. If it turns out to be a software bug endemic to the phone then I'm in a less pleasant spot. I could wait to see if the rumors of the new ICS build pan out and fix anything but by then I am past my 14-day window.
If I'm stuck waiting around for a newer phone down the line I might just have to suck it up and swap for an iPhone since I can sell it for more in 6-8 months. I just don't really want an iPhone. I use my girlfriend's and it's pretty well built but the screen is so tiny and I hate losing built in Google Talk, Nav, etc.
Freaking annoying.
I live in Aurora, CO and work in Broomfield, CO (approx 50 miles away). Between the two, I'm lucky if I'm able to get 350kbps down. Worst of all is the inconsistency. Connections drop constantly, making it impossible to stream music.
I remember when I first came to Sprint, I could stream music almost non-stop on my 700wx from the time I left my house till I got back home. Those days are loooooong gone.
I don't understand how Sprint stays in business with such a low speed 3G network. I also get VERY slow data in my area and was very close to leaving Sprint, but they offered me an airave, so I can now use my phone in my house. 90% of the time, the data speed is terrible anywhere I travel. I like to stream some music (foreign radios) on my way to and from work and it is terrible: constant buffering. I was tempted to switch to T-Mobile since they have great coverage in my area, still thinking about it...
Very frustrating!
Welcome to Sprint, the Now Our 3G is SCREWED Network.

Is HSDPA 7.2Mbps the fastest people are getting with US T-Mobile?

According to Network Signal Widget, i'm connected to HSDPA 7.2Mbps and through Settings > About Phone > HSDPA: 9
Speedtest results are 4000-5000kbps down and 2000kbps up consistently.
the fastest ive seen in the nyc area was just under 11mbps.
Someone had an issue before that it was saying he was on HSDPA and it was because his baseband and RIL did not match. Might be worth looking into.
the baseband and RIL are already updated to the UGLC1. I never did a speed test before the update though, but the widget showed 7.2mbps still.
i'm perfectly happy with the speeds i'm getting now, a lot better than Sprint's haha. just curious if there's still potential untapped on my end.
tracerit said:
the baseband and RIL are already updated to the UGLC1. I never did a speed test before the update though, but the widget showed 7.2mbps still.
i'm perfectly happy with the speeds i'm getting now, a lot better than Sprint's haha. just curious if there's still potential untapped on my end.
Click to expand...
Click to collapse
Just could be your particular area or congestion.
...
Your speed is comparable to results I got with ATT 3G. Some T-Mobile mobile phones support HSPA+ 42Mbps theoretically, the Nexus is HSPA+ 21Mbps, so it depends on the phone spec too. The fastest in speedtest I got with a T-Mobile SII was 24Mbps.
are you the user giving every thread 1-star? lots of 1-star ratings on the front page.
I've been on Tblowbile, Spurnt, and Veryzoned in the last year or so....I can compare more accurately than most.
Since I'm near the beach in southern California I have the luxury of pegging the signal strengths on every phone I've used.
Tmo here is hspa42....fastest I ever got was about 12Mbps down and the system seems locked at 1.5Mbps up (it never deviates higher or lower).
Spurned here is WiMax (and switching to LTE soon) ....Usually get about 12Mbps down and 3-4Mbps up.
Verizon here is LTE.....I've clocked 35Mbps + down and 14-15Mbps up.
In case you think I was lagging on phones I currently have a Gnex, before that a Motorola Photon, before that a Evo3D, before that a Evo4G, before that a GalaxyS Vibrant....and so on and so on.
n2ishun said:
I've been on Tblowbile, Spurnt, and Veryzoned in the last year or so....I can compare more accurately than most.
Since I'm near the beach in southern California I have the luxury of pegging the signal strengths on every phone I've used.
Tmo here is hspa42....fastest I ever got was about 12Mbps down and the system seems locked at 1.5Mbps up (it never deviates higher or lower).
Spurned here is WiMax (and switching to LTE soon) ....Usually get about 12Mbps down and 3-4Mbps up.
Verizon here is LTE.....I've clocked 35Mbps + down and 14-15Mbps up.
In case you think I was lagging on phones I currently have a Gnex, before that a Motorola Photon, before that a Evo3D, before that a Evo4G, before that a GalaxyS Vibrant....and so on and so on.
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Click to collapse
It doesn't matter that T-Mobile has HSPA42 where you are because the phone can only handle HSPA21..
tracerit said:
are you the user giving every thread 1-star? lots of 1-star ratings on the front page.
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Click to collapse
A lot of poor material threads in General that end up being transferred here after being downrated all to hell. Note: I generally don't rate threads.
n2ishun said:
I've been on Tblowbile, Spurnt, and Veryzoned in the last year or so....I can compare more accurately than most.
Since I'm near the beach in southern California I have the luxury of pegging the signal strengths on every phone I've used.
Tmo here is hspa42....fastest I ever got was about 12Mbps down and the system seems locked at 1.5Mbps up (it never deviates higher or lower).
Spurned here is WiMax (and switching to LTE soon) ....Usually get about 12Mbps down and 3-4Mbps up.
Verizon here is LTE.....I've clocked 35Mbps + down and 14-15Mbps up.
In case you think I was lagging on phones I currently have a Gnex, before that a Motorola Photon, before that a Evo3D, before that a Evo4G, before that a GalaxyS Vibrant....and so on and so on.
Click to expand...
Click to collapse
Best I've done myself on Gnex:
I get HSDPA: 9 on average but when I start downloading, after a few seconds it kicks to HSPAP:15. I thought it was a battery saving feature?
As a sprint user in Chicago, I hate all of you I would kill just to get 1Mbps on my gnex.
Sent from my Sprint Galaxy Nexus CDMA using Tapatalk 2

T-Mobile definition of 4G LTE speed is highly skewed

So after attempting to complete the Google Wallet fix for the galaxy s4 on T Mobile I ran into an issue where my 4G speeds and LTE speeds were much much lower than normal, somewhere in the range of 10 percent of normal. After attempting to remedy this every way possible short of flashing back to pure stock, including restoring modified rooted stock, I called customer care and was very surprised to find that the representative informed me that a mere 2mbit (2000kbps) classified as 4G LTE speeds to them.
Yeah you read that correctly; You will receive little to no support provided your connection is as fast as the average speed on Sprint's dilapidated and failing 3G network. I love T-Mobile for many reasons but this is just shocking. I did not spend 600 after taxes on a device capable of such insane speeds that it's faster than about 80 of American high speed Internet access, and 120 a month on a family plan with unlimited data, to be told that going backwards a decade in connection speed is "current generation".
I advise you call a rep today and confirm this, then email the ceo with me and let him know that this is not acceptable. Should he be serious about turning T-Mobile around, then he needs to cut the subscription to the typical carrier bs that helped me drive my friends away from sprint and att (crap service and speeds in our area) and into the welcoming service of T-Mobile.
Update: I had to ODIN pure stock to get my data speeds back.
Sent from my SGH-M919 using xda app-developers app
Cynagen said:
So after attempting to complete the Google Wallet fix for the galaxy s4 on T Mobile I ran into an issue where my 4G speeds and LTE speeds were much much lower than normal, somewhere in the range of 10 percent of normal. After attempting to remedy this every way possible short of flashing back to pure stock, including restoring modified rooted stock, I called customer care and was very surprised to find that the representative informed me that a mere 2mbit (2000kbps) classified as 4G LTE speeds to them.
Yeah you read that correctly; You will receive little to no support provided your connection is as fast as the average speed on Sprint's dilapidated and failing 3G network. I love T-Mobile for many reasons but this is just shocking. I did not spend 600 after taxes on a device capable of such insane speeds that it's faster than about 80 of American high speed Internet access, and 120 a month on a family plan with unlimited data, to be told that going backwards a decade in connection speed is "current generation".
I advise you call a rep today and confirm this, then email the ceo with me and let him know that this is not acceptable. Should he be serious about turning T-Mobile around, then he needs to cut the subscription to the typical carrier bs that helped me drive my friends away from sprint and att (crap service and speeds in our area) and into the welcoming service of T-Mobile.
Update: I had to ODIN pure stock to get my data speeds back.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
Were you able to get Google Wallet working again with Root after using Odin to get your speeds back to normal? I'm about to get a GS4 on Friday and ideally want to have Google Wallet, Root, Tethering and LTE working. Just wondering what might not work and will... Thanks!
It may just be my device or rom but I find that the connection justs seems to hangup for lack of a better word. I have a meter showing my data usage in kb/s and if I hit the go button for a webpage it seems to do nothing and not use any data.
Sent from my HTC Sensation 4G using xda app-developers app
Daistaar said:
Were you able to get Google Wallet working again with Root after using Odin to get your speeds back to normal? I'm about to get a GS4 on Friday and ideally want to have Google Wallet, Root, Tethering and LTE working. Just wondering what might not work and will... Thanks!
Click to expand...
Click to collapse
Take everything the rep says with a grain of salt, they often just say things because they aren't exactly sure. This, unfortunately causes confusion and people hearing different things. I get around 25-35 Mbps in my area and some people get even more.
Cynagen said:
So after attempting to complete the Google Wallet fix for the galaxy s4 on T Mobile I ran into an issue where my 4G speeds and LTE speeds were much much lower than normal, somewhere in the range of 10 percent of normal. After attempting to remedy this every way possible short of flashing back to pure stock, including restoring modified rooted stock, I called customer care and was very surprised to find that the representative informed me that a mere 2mbit (2000kbps) classified as 4G LTE speeds to them.
Yeah you read that correctly; You will receive little to no support provided your connection is as fast as the average speed on Sprint's dilapidated and failing 3G network. I love T-Mobile for many reasons but this is just shocking. I did not spend 600 after taxes on a device capable of such insane speeds that it's faster than about 80 of American high speed Internet access, and 120 a month on a family plan with unlimited data, to be told that going backwards a decade in connection speed is "current generation".
I advise you call a rep today and confirm this, then email the ceo with me and let him know that this is not acceptable. Should he be serious about turning T-Mobile around, then he needs to cut the subscription to the typical carrier bs that helped me drive my friends away from sprint and att (crap service and speeds in our area) and into the welcoming service of T-Mobile.
Update: I had to ODIN pure stock to get my data speeds back.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
T-Mobile isn't responsible for any modifications you make to your own device. You made the mistake of implementing the fix, so deal with the consequences. It's really that simple. :good:
That's why they use the term "up to." Not every single person will receive 20+ mbps. It also depends on the amount of towers, the distance of those towers and how many people are connected to them.
Towle said:
That's why they use the term "up to." Not every single person will receive 20+ mbps. It also depends on the amount of towers, the distance of those towers and how many people are connected to them.
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Click to collapse
I agree 100% with this.
Also wish to comment that T-Mobile is VERY helpful when it comes to getting me better speeds. I was getting approx 100 kB/s download at my house which gets 4G HSPA and i called and complained. And they said that for 4G those speeds are horrible and sent a technition out to see what the issue was. The following day THEY called me back and explained there was some technical issues with the tower in my area. I think it had to do with the routing of the packets. But anyhow, they were extremely helpful with everything and now my speeds are back to 250 kB/s average And when i am at school, i get LTE my speeds there are NEVER below 1 MB/sand on good days sky rocket to 2 MB/s (advertised speeds) and sometimes even faster. I have already hit 3 MB/s it really depends on what towle said. Users on the network, what they are doing what you are doing etc etc.
NYCHitman1 said:
T-Mobile isn't responsible for any modifications you make to your own device. You made the mistake of implementing the fix, so deal with the consequences. It's really that simple. :good:
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Click to collapse
I understand that, but when I've gone back to a STOCK rom and it's still happening, something's not right.
Towle said:
That's why they use the term "up to." Not every single person will receive 20+ mbps. It also depends on the amount of towers, the distance of those towers and how many people are connected to them.
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I understand this entirely, however, I was less than a quarter mile from a tower sitting at home getting ~5000kbps, when normally I get 20000+. I also had slow speeds between 3 towers that I know carry T-Mo service and it never once got better until I ODIN flashed the stock ROM again.
elesbb said:
I agree 100% with this.
Also wish to comment that T-Mobile is VERY helpful when it comes to getting me better speeds. I was getting approx 100 kB/s download at my house which gets 4G HSPA and i called and complained. And they said that for 4G those speeds are horrible and sent a technition out to see what the issue was. The following day THEY called me back and explained there was some technical issues with the tower in my area. I think it had to do with the routing of the packets. But anyhow, they were extremely helpful with everything and now my speeds are back to 250 kB/s average And when i am at school, i get LTE my speeds there are NEVER below 1 MB/sand on good days sky rocket to 2 MB/s (advertised speeds) and sometimes even faster. I have already hit 3 MB/s it really depends on what towle said. Users on the network, what they are doing what you are doing etc etc.
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You're measuring in Bytes, I'm measuring in bits, there's 8 bits to every Byte, and when you get 250kB x 8 = 2000kbps or 2mbit, the speed the T-Mo rep quoted me as what they expect you to get. When you were getting 2MB/sec, you're getting 16000kbps, which is normal for HSPA+ and decent T-Mo LTE.
Either way, I got it fixed, however their low-end expectations are very disheartening. I just wanted to bring it to everyone's attention that if you're getting more than 2000kbps (250kB/sec), don't bother calling T-Mo, they won't help you in regards to speeds, even if you're parked right under a tower that practically nobody else is on.
For the record, I consider this "decent LTE"
I just got LTE in my area and in getting 10 Mbps, about a mile away I was getting 20 Mbps.
Not too bad for a city that didn't have LTE when the i9500 1st dropped. I ditched the int'l version for the M919 and have no regrets !
I am having data problems as well.
I was getting awesome LTE speeds after the roll out here in the Dallas area. Went on vacation to the US Virgin islands in late June and upon returning, my speeds plunged to as low as 200 Mkbps where I was getting awesome speeds as high as 15000 mbps (as per speedtest) before this.
I'm not one to go only by test numbers or what the graph says. But I am experiencing real world page lags, drops, pages hanging up, no service notices and regularly seeing the Edge symbol.
As the OP says, I am getting lots of help from Tmo, even exchanging the S4 for a new one. (had to fight to get a surprise 150. fee rescinded after they claimed my pristine unit had a broken screen, but that is a different post)
But the problem has persisted. They have reset my account several times and are in the process of resetting it now. Said wait 72 hours and it will be fixed. Said should be fixed by weds. I remain skeptical, they said that once already....so much so that I bought a Experia Z Sat. (jury is still out on that)
The girl at tech support suggested I wait on replacing it but I've simply had enough of this.
I am convinced that it is on Tmos end.
And I can definitely confirm the gist of this post. Everyone I have talked to, literally a dozen people, have had the balls to tell me that Tmo considers 2000 a good LTE speed. I call BS.
I reall like my S4 a lot and don't like that the Z has a nonremovable battery. My wish is to keep the S4.
I've not had a chance to do much with this X, so can't yet compare performance.
no complaints
Cynagen said:
So after attempting to complete the Google Wallet fix for the galaxy s4 on T Mobile I ran into an issue where my 4G speeds and LTE speeds were much much lower than normal, somewhere in the range of 10 percent of normal. After attempting to remedy this every way possible short of flashing back to pure stock, including restoring modified rooted stock, I called customer care and was very surprised to find that the representative informed me that a mere 2mbit (2000kbps) classified as 4G LTE speeds to them.
Yeah you read that correctly; You will receive little to no support provided your connection is as fast as the average speed on Sprint's dilapidated and failing 3G network. I love T-Mobile for many reasons but this is just shocking. I did not spend 600 after taxes on a device capable of such insane speeds that it's faster than about 80 of American high speed Internet access, and 120 a month on a family plan with unlimited data, to be told that going backwards a decade in connection speed is "current generation".
I advise you call a rep today and confirm this, then email the ceo with me and let him know that this is not acceptable. Should he be serious about turning T-Mobile around, then he needs to cut the subscription to the typical carrier bs that helped me drive my friends away from sprint and att (crap service and speeds in our area) and into the welcoming service of T-Mobile.
Update: I had to ODIN pure stock to get my data speeds back.
Sent from my SGH-M919 using xda app-developers app
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I have gotten speeds as high as 24.53 Mbps with google wallet installed. It blows my home internet away
You must be in love with Sprint to believe that 2 Mbps is sprints 3G. Sprints 4G Wimax barely...BARELY hits 3 Mbps. Sprint 3g is equal to T-Mobile 2G. I did a test in the Bay Area, California, and tmobile beat att and verizon, at 32 mbps and att was at 24 mbps while verizon only hit 8 mbps. All with 3 bars of lte.
I have been noticing that the internet speed has been dropping lately, and I believe its because of the purchasing of metro, along with them ALL wanting iPhone and lte. So people that have trouble paying their bills (ive seen the average customers, I know what they look like. Theres a few that are just like you and me, but most show off their lower class status with their huawei and zte phones.) So its Metros fault for selling out. I noticed that my internet on an att unlocked iphone 5 has been dropping and lagging the past few days, and switching to a gs4 shows that its the carrier, or my account. So, I doubt your phone is the problem.
Sent from my SGH-M919 using xda app-developers app
matistight said:
You must be in love with Sprint to believe that 2 Mbps is sprints 3G. Sprints 4G Wimax barely...BARELY hits 3 Mbps. Sprint 3g is equal to T-Mobile 2G. I did a test in the Bay Area, California, and tmobile beat att and verizon, at 32 mbps and att was at 24 mbps while verizon only hit 8 mbps. All with 3 bars of lte.
I have been noticing that the internet speed has been dropping lately, and I believe its because of the purchasing of metro, along with them ALL wanting iPhone and lte. So people that have trouble paying their bills (ive seen the average customers, I know what they look like. Theres a few that are just like you and me, but most show off their lower class status with their huawei and zte phones.) So its Metros fault for selling out. I noticed that my internet on an att unlocked iphone 5 has been dropping and lagging the past few days, and switching to a gs4 shows that its the carrier, or my account. So, I doubt your phone is the problem.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
I used to be one of those "lower class status" users, I had a stupid little Huawei Ascend on cricKet (MetroPCS partner), and while I rooted and modded it to hell, the service sucked. I migrated to AT&T and found they weren't much better, then moved back to my old carrier, T-Mo and have been happy overall. I know that after the purchase of MetroPCS, that cricKet would be the partner of T-Mo out here and all those phones (more people in the area that I -lived- in the same area as me (not out of town college kids in for the semester) have cricKet) would be bogging the network down, but it still performed well enough. In the thick of the cricKet area called Mesa, AZ, I still got over 20mbit on HSPA+ and LTE. I knew as soon as they announced all the high end phones prior to the purchase of MetroPCS for both they and cricKet that they wouldn't have the network to support it, then T-Mo purchase happened, I knew I would suffer in areas where everyone and their dog has these phones. I also know their model of pre-pay month to month was highly abused out here so I expect that bandwidth is gonna be extremely limited at times, but dropping from 24mbps normally to 2mbps is 1/12th, ridiculous. Anyways, it's back to normal, I just try to stay as far away from towers with large groups of idiots on them which is kind of hard to do around here.
EDIT: My dad has Sprint (I tried to steer him far far away from that BS but he wouldn't budge), he gets like 2-5mbps on his Note 2 which doesn't get WiMax AFAIK, only 3G, it's ready for the 4G/LTE but Sprint has lied for 4 years straight about LTE deployment out here, I'm just waiting for him to get fed up with unsent messages and dropped calls enough to give up and jump ship finally, however that won't be until he finishes his new 2-year contract like a fool.

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