[Q] Wimax: 4g won't connect to service.Constantly trying to reconnect - EVO 4G Q&A, Help & Troubleshooting

Hello,
I am currently rooted and have the latest update package on my Evo. I was using many different roms and realized that my 4g did not connect on any. At first I thought it was because I thought the roms did not support it but found that some did.
Still the 4g would say it was connecting and then restart never connecting.
I have tried the following to fix it
Downloaded RSA checker. I still have my keys
Reflashed the Update package
I have flashed back to my original back up where it used work
I updated profile and PRL after flashing(unsure if the updated occurred because it says that it is applied every time but there is no way to tell)
I have been looking for an answer but have not found a solution. Most answer say that they just flashed the latest update and everything has worked so PLEASE HELP and thanks

Related

[Q] WiMax Not Working After Stock ROM Applied

I did the OTA root of my phone earlier this week and applied the Fresh ROM and the WiMax Radio Update. After that my WiMax stopped working. I get "Connected to Sprint" , "Disconnected" , back to Scanning. I did notice that my WiMax MAC was not correct and followed the steps using the adb commands to correct it. This still did not solve the WiMax connection issues.
I spent a good amount of time yesterday trying to "unroot" the phone and go back to stock. The RUU methods weren't working because of bootloader version issues. I finally found some advice here to to use Toasts Step 2 Method to downgrade the bootloader. This worked and I was able to then apply the Stock ROM using the RUU File RUU_Supersonic_1.32.651.1_Radio_1.39.00.04.26_release_171253
After getting back to stock I allowed all the OTA updates to apply. I'm still having the same WiMax 4G issue. The WiMax radio turns on, goes to scanning, connecting, disconnected, scanning.
I called Sprint last night and they had me do a ##786# reset with my MSL code, PRL Update, Profile Updates, etc. They also tried having CC remove the 4G services and re-provision. I'm still stuck with out the ability to connect to WiMax.
Before I return the phone ... anyone else have any suggestions I should try?
Appreciate the help.
ksujace said:
I did the OTA root of my phone earlier this week and applied the Fresh ROM and the WiMax Radio Update. After that my WiMax stopped working. I get "Connected to Sprint" , "Disconnected" , back to Scanning. I did notice that my WiMax MAC was not correct and followed the steps using the adb commands to correct it. This still did not solve the WiMax connection issues.
I spent a good amount of time yesterday trying to "unroot" the phone and go back to stock. The RUU methods weren't working because of bootloader version issues. I finally found some advice here to to use Toasts Step 2 Method to downgrade the bootloader. This worked and I was able to then apply the Stock ROM using the RUU File RUU_Supersonic_1.32.651.1_Radio_1.39.00.04.26_release_171253
After getting back to stock I allowed all the OTA updates to apply. I'm still having the same WiMax 4G issue. The WiMax radio turns on, goes to scanning, connecting, disconnected, scanning.
I called Sprint last night and they had me do a ##786# reset with my MSL code, PRL Update, Profile Updates, etc. They also tried having CC remove the 4G services and re-provision. I'm still stuck with out the ability to connect to WiMax.
Before I return the phone ... anyone else have any suggestions I should try?
Appreciate the help.
Click to expand...
Click to collapse
I am having the same exact problem, i was told its something deeper than just the MAC address problem, i would just get a warranty replacement or exchange your phone since youre within the 30 days.
I just installed Netarchy's Stock 2.2 with Root, then applied the radio updates he listed, doing WiMax last. My 4G just says "scanning" when I turn it on, and never actually connects. I am hoping the tower near me is just down at the moment, but I am doubtful.
After I check in a couple of areas if 4G is still not working, I will try reseting the phone and root it again, running the 2.2 w/root, without installing radio updates.
Other then my WiMax getting flushed, Froyo ROCKS. Battery is lasting much longer, better features, etc.
I updated my radios with:
Radio update: 2.15.00.07.28
and
Wimax Update 26023
This is all you have to do:
http://forum.xda-developers.com/showthread.php?t=715915
Only thing that worked for me, do this step, then install the ROM you had before. Like I said, only thing that works!
bigupurself7 said:
This is all you have to do:
http://forum.xda-developers.com/showthread.php?t=715915
Only thing that worked for me, do this step, then install the ROM you had before. Like I said, only thing that works!
Click to expand...
Click to collapse
I tried this ... started over all the way back to original RUU. Still no 4G. I took my phone to the Sprint Store today, left it for a tech to look at.
has anyone else heard of certificate issues that are used in WiMax authentication? I wonder if those certs were damaged by the radio updates. You'd think going back to stock RUU would repair that.
Maybe the stock RUU doesn't actually update the radio device?
If you have the latest radio and 4g is not working you need to flash the Rom again, just the Rom as the radio is already update.
Ps: remember do a titanium and or nandroid back up b4 flashing, good luck.
Sent from my Evo using XDA App
jahnile said:
If you have the latest radio and 4g is not working you need to flash the Rom again, just the Rom as the radio is already update.
Ps: remember do a titanium and or nandroid back up b4 flashing, good luck.
Sent from my Evo using XDA App
Click to expand...
Click to collapse
Flashed the ROM multiple times, still no luck.
ok have you tried a different rom? Just flash a different rom and test the wifi to see if you have the same issue. If it works then you know your issue was with the rom...
jahnile said:
ok have you tried a different rom? Just flash a different rom and test the wifi to see if you have the same issue. If it works then you know your issue was with the rom...
Click to expand...
Click to collapse
In my case flashing back to 2.1 stock, 4G worked again, no problem. But I want the 2.2... The thread for Netarchy's 2.2 stock rom with root has a few people having the same issue, but for most people it looks like the rom is working without WiMax issues.
ksujace said:
I did the OTA root of my phone earlier this week and applied the Fresh ROM and the WiMax Radio Update. After that my WiMax stopped working. I get "Connected to Sprint" , "Disconnected" , back to Scanning. I did notice that my WiMax MAC was not correct and followed the steps using the adb commands to correct it. This still did not solve the WiMax connection issues.
I spent a good amount of time yesterday trying to "unroot" the phone and go back to stock. The RUU methods weren't working because of bootloader version issues. I finally found some advice here to to use Toasts Step 2 Method to downgrade the bootloader. This worked and I was able to then apply the Stock ROM using the RUU File RUU_Supersonic_1.32.651.1_Radio_1.39.00.04.26_release_171253
After getting back to stock I allowed all the OTA updates to apply. I'm still having the same WiMax 4G issue. The WiMax radio turns on, goes to scanning, connecting, disconnected, scanning.
I called Sprint last night and they had me do a ##786# reset with my MSL code, PRL Update, Profile Updates, etc. They also tried having CC remove the 4G services and re-provision. I'm still stuck with out the ability to connect to WiMax.
Before I return the phone ... anyone else have any suggestions I should try?
Appreciate the help.
Click to expand...
Click to collapse
exact same prob. 2 days trying everything and have gotten nowhere. i guess we have a unique prob. so frustrated.
Sprint Store ordered me a warranty replacement after leaving it there yesterday for service.
ksujace said:
I did the OTA root of my phone earlier this week and applied the Fresh ROM and the WiMax Radio Update. After that my WiMax stopped working. I get "Connected to Sprint" , "Disconnected" , back to Scanning. I did notice that my WiMax MAC was not correct and followed the steps using the adb commands to correct it. This still did not solve the WiMax connection issues.
I spent a good amount of time yesterday trying to "unroot" the phone and go back to stock. The RUU methods weren't working because of bootloader version issues. I finally found some advice here to to use Toasts Step 2 Method to downgrade the bootloader. This worked and I was able to then apply the Stock ROM using the RUU File RUU_Supersonic_1.32.651.1_Radio_1.39.00.04.26_release_171253
After getting back to stock I allowed all the OTA updates to apply. I'm still having the same WiMax 4G issue. The WiMax radio turns on, goes to scanning, connecting, disconnected, scanning.
I called Sprint last night and they had me do a ##786# reset with my MSL code, PRL Update, Profile Updates, etc. They also tried having CC remove the 4G services and re-provision. I'm still stuck with out the ability to connect to WiMax.
Before I return the phone ... anyone else have any suggestions I should try?
Appreciate the help.
Click to expand...
Click to collapse
exact same prob. 2 days trying everything and have gotten nowhere. i guess we have a unique prob. so frustrated.
ipclark1 said:
exact same prob. 2 days trying everything and have gotten nowhere. i guess we have a unique prob. so frustrated.
Click to expand...
Click to collapse
Your 4g certificate keys got messed up. There is no known solution other than a replacement. I've been to Sprint, I've been online with HTC. There is no solution. Doesn't feel like there will ever be one.
rocolema said:
Your 4g certificate keys got messed up. There is no known solution other than a replacement. I've been to Sprint, I've been online with HTC. There is no solution. Doesn't feel like there will ever be one.
Click to expand...
Click to collapse
thanks ill go in tommorow for replacement....jeez i'm at my wits end. going to try one more factory reset-root-flash....then im throwing it at the wall.
I am having the same issue with several roms. I just keep going back to the 2.1 when it fails. I have tried every update for the radio I can find, I am going to try again with some new radio zips, but so far 4g is just not working on any 2.2 rom that I try.

PLEASE help me fix my half bricked EVO!

Background:
I rooted my phone back in August using the method described in this video (http://androidandme.com/2010/07/phones/intro-to-rooting-your-sprint-htc-evo-4g-video/) I've flashed numerous ROMs to my phone without much issue. However I recently flashed the latest Fresh ROM and have no data connection. I know its not the ROM itself because I nandroid restored back to 3 different ROMs and still cannot connect.
I upgraded and downgraded my PRI and Radio to various versions but still no luck. So next I called Sprint and asked them to reactivate my phone thinking that it would reset the connection and fix my issue. They asked me to type in ##(somenumbers)## which rebooted my phone and brought me to the hands-free activation screen. Not only did this not work, but I fully lost all connectivity. Previously I had a 3G logo that wasn't lit up, but my phone was able to download "some" data at very slow speeds. Now no 3G logo and no connection.. (idk why I called sprint?!?)
I figure loosing root and installing the latest OTA should fix my problem. So I initially tried the method described in the forums (http://forum.xda-developers.com/showthread.php?t=743192), and got stuck at a black screen with an HTC logo. My HBOOT number changed to 0.93.0000 but im still rooted.
Next I downloaded the latest ota through my phone via wifi, but the install process fails about half way through. So now I'm thinking that if I downloaded the latest unrooted ota to my PC and flashed to the ROM I could lose root that way.
Solution?:
What are your thoughts? Do you think going back to stock unrooted android will fix my issue?
I truly appreciate ANY help you can give me. I'm completely "lost" without a working phone!
THANKS!!!
cjsph88 said:
Background:
I rooted my phone back in August using the method described in this video (http://androidandme.com/2010/07/phones/intro-to-rooting-your-sprint-htc-evo-4g-video/) I've flashed numerous ROMs to my phone without much issue. However I recently flashed the latest Fresh ROM and have no data connection. I know its not the ROM itself because I nandroid restored back to 3 different ROMs and still cannot connect.
I upgraded and downgraded my PRI and Radio to various versions but still no luck. So next I called Sprint and asked them to reactivate my phone thinking that it would reset the connection and fix my issue. They asked me to type in ##(somenumbers)## which rebooted my phone and brought me to the hands-free activation screen. Not only did this not work, but I fully lost all connectivity. Previously I had a 3G logo that wasn't lit up, but my phone was able to download "some" data at very slow speeds. Now no 3G logo and no connection.. (idk why I called sprint?!?)
I figure loosing root and installing the latest OTA should fix my problem. So I initially tried the method described in the forums (http://forum.xda-developers.com/showthread.php?t=743192), and got stuck at a black screen with an HTC logo. My HBOOT number changed to 0.93.0000 but im still rooted.
Next I downloaded the latest ota through my phone via wifi, but the install process fails about half way through. So now I'm thinking that if I downloaded the latest unrooted ota to my PC and flashed to the ROM I could lose root that way.
Solution?:
What are your thoughts? Do you think going back to stock unrooted android will fix my issue?
I truly appreciate ANY help you can give me. I'm completely "lost" without a working phone!
THANKS!!!
Click to expand...
Click to collapse
Do this first, update your PRL and Profile, always do this when you update the radio.
Then if that does not work, proceed with the steps below.
Do the nandroid restore, I would hope you are using ARMON RA b/c it backs up your WIMAX(wimax.img). Get you phone working again then focus on the the
radio(s).

[Q] Data network not connecting

Hi. Well I had rooted my phone and was running CM6.1.1 with snapdragon kernel. When the evo shift came out, I bought it and changed over to the shift. 3days in to using shift, the micro usb port failed and would not charge. It wouldn't even recognize when connected to my computer. So had to go and return it.
But when I changed over to evo, it started having problems with data connection. I could make calls but it would not be able to connect via 3g. It could connect through wifi but that was it.
So I unrooted my phone using .ruu and haven't tried it yet. Could you guys help me out and advise me in what option I have. Thanks again.
I had a similar problem when I had my hero....I lost 3g and ended up finding the solution was to wipe all, flash a sense rom and then go back to cyanogen....
Thanks. I'll try that and see what happens. I'll switch to evo tomorrow and see how it goes..
i had a similar problem with 3g data being very faulty after i updated all of my radios to the latest versions. what i did to fix the problem was full data/cache/dalvik wipe and then flash the radio: EVO_Radio_2.15.00.11.19, flash the wimax:EVO_WiMAX_27167_R01, and flash the PRI: EVO_PRI_1.77_003. Prior to that, i had the latest PRI and it would constantly screw with my data connection, so whatever you do, do not update to the latest PRI. Its actually been said that something weird is up with it and that this problem is common.
the radios can be found right here:
http://forum.xda-developers.com/showthread.php?t=715485
good luck man, hope this helped!
I have the same issue. I went from CM7 to a sense ROM and I still dont have date even after the new radio updates. Is there anything else I can do?
Have you already tried reverting back to your old radio that worked?
sure did. Nothing.
I actually did a full unroot using ruu. Then started my phone again back in stock mode. It worked after full unroot. Now I re-rooted my phone and back to using CM6.1.1 with snap dragon kernel.
Same Issue Please Help
Im having the same issue as the OP. I went from CM7 to a sense ROM and lost my Data connection. I can only connect through wifi. However I can't update my profile or my PRL This is a pretty big issue for me as I can't use any data features on the phone except when connected via wifi.
Can someone please suggest a way to re-establish my ability to connect to the sprint network. I do not have 4G in my area so I can't try that route. I have searched the forum for the last day and a half and still haven't found a solution. Ive tried reflashing the newest radios and still no luck. I have cleared the dalvik, cache and factory data reset mutiple times and I have tried sprint lovers newest ROm and also even tried reverting back to the original backup I took when I first rooted before I flashed any ROM's and still no luck. I also tried the ##3283#/MSL code/Data/ restore option and still nothing.
ANY Suggestions? Unrooting would be a last resort option followed by going to sprint and getting a new phone.
roger69504 said:
Im having the same issue as the OP. I went from CM7 to a sense ROM and lost my Data connection. I can only connect through wifi. However I can't update my profile or my PRL This is a pretty big issue for me as I can't use any data features on the phone except when connected via wifi.
Can someone please suggest a way to re-establish my ability to connect to the sprint network. I do not have 4G in my area so I can't try that route. I have searched the forum for the last day and a half and still haven't found a solution. Ive tried reflashing the newest radios and still no luck. I have cleared the dalvik, cache and factory data reset mutiple times and I have tried sprint lovers newest ROm and also even tried reverting back to the original backup I took when I first rooted before I flashed any ROM's and still no luck. I also tried the ##3283#/MSL code/Data/ restore option and still nothing.
ANY Suggestions? Unrooting would be a last resort option followed by going to sprint and getting a new phone.
Click to expand...
Click to collapse
going to a sense rom, dialing ##data# and then entering your msl, then going to edit mode, top section, hit menu, and do a reset?
this usually fixes alot of data issues from what i am aware. It won't harm your phone anyway.
Yeah I have tried the ##data# restore multiple times and still nothing. It will reboot and begin the hands free activation but it never successfully completes it. Afterwards when I try to update profile it just sits in a loop saying "the network is preparing you services..." for 20 mins and then times out with nothing happening. I even tried the ##data# restore method again after reading this, for good measure, and still nothing.
Is it possible to connect via 4G and update my profile even tho I cant via 3G? I'm about an hour away from any 4G service I think Cincinnati may be the closest.
this is extremely frustrating and the worst part is that I dont know how it happened as I followed every instruction to the tee and Ive flashed mutiple multiple ROMS over the last 6 months and have had no problem until I tried going from CM7 to myn's warm2.2 rls5. After flashing the ROM and wiping EVERYTHING except the SD card I flashed the new Radio's (Cualkin's Combo pack with the newest Radios) and that's when I noticed the data connection was gone. I'm not sure as which step of the process caused the issue as I didn't notice it until I began to go thru the initial setup on the phone and was unable to connect to my gmail account.
I have backed up a few versions of rom's. Would they have the Data info I need and maybe a could just copy and paste a file or does this info need to be downloaded from sprint in order to setup the phone?
Please any advice??? I'd like to try all my options before I reroot and exchange it, If unrooting and returning is my only option can someone please point me to a good guide for the process? I used Unrevoked 3.21 for the root.

Issues connecting to 4g/Wimax

I partially solved my issue in another thread, but still cannot connect to 4g. I had initially thought my RSA key was gone, but was able to find it in an old nandroid and reflash it. KeyChecker now says my Key is Ok. I verified my MAC address is correct and have flashed the most recent wimax radio. I have also updated my profile and prl. However, I still cannot connect to 4G. I was in Minneapolis in a strong 4g area and turned on the 4g. It turns on, scans, says connecting to sprint, and then quickly returns back to scanning, finds sprint, tries to connect, then scans again. I tried this is multiple spots all over the city but still couldn't connect. I am running Fresh 3.5 with the stock kernel and have connected to 4g in the past prior to temporarily losing my keys. I have flashed different sense and aosp roms with the same result. Someone please help! I am stuck! I would like avoid unrooting if at all possible, but will if that is a last resort.
I would call Sprint tech support and see if they could do anything from their end. You can try changing kernels or flashing a rooted stock rom to see if the problem gets corrected. For a rooted stock rom, download this and flash from recovery after doing a full wipe. Make a nandroid backup of your current setup first.
posting & replying via the XDA Premium app.
OK, Sprint was no help. As of now, my wimax key is intact and Mac address correct. If I am on Fresh rom 3.5 and turn on 4g in a solid 4g area, it turns on, scans, finds Sprint, then disconnects, over and over, never really connecting. Any other Rom I have tried, both sense and aosp, 4g won't even turn on, it just gets stuck at "turning on". I have also tried different kernels. I don't know what else to do. I upgraded my radios and profiles, would downgrading do anything?
Sent from my PC36100 using XDA App
I'm experiencing the same problem as you. Every since yesterday afternoon, I can't connect to 4G. It scans...connecting to Sprint.....scanning..etc. I never lost my keys though.
Sent from my Synergy Powered EVO
legasus233 said:
I partially solved my issue in another thread, but still cannot connect to 4g. I had initially thought my RSA key was gone, but was able to find it in an old nandroid and reflash it. KeyChecker now says my Key is Ok. I verified my MAC address is correct and have flashed the most recent wimax radio. I have also updated my profile and prl. However, I still cannot connect to 4G. I was in Minneapolis in a strong 4g area and turned on the 4g. It turns on, scans, says connecting to sprint, and then quickly returns back to scanning, finds sprint, tries to connect, then scans again. I tried this is multiple spots all over the city but still couldn't connect. I am running Fresh 3.5 with the stock kernel and have connected to 4g in the past prior to temporarily losing my keys. I have flashed different sense and aosp roms with the same result. Someone please help! I am stuck! I would like avoid unrooting if at all possible, but will if that is a last resort.
Click to expand...
Click to collapse
Same exact thing here. Took me hours to figure it out but here's what I did..total pain in the arse! I basically updated radios in succession. I loaded an old Sprintlovers PC36IMG.zip that had all the old radios (pri 1.77). After that I updated radios again, pri 1.90. Loaded up my Dark EVO 2.2 ROM, made sure 4G was working. Then while in recovery I flashed Caulkins .zip with all of the newest radios, loaded CM7, loaded GAPPS and BAM...everything is working great....total pain and probably a lot of unnecessary steps, but it worked!
As an update, I ran wimax_ mtd in terminal and it ran through fine, everything passed and was OK, except next to "check firmware file" it says not match and next to "verify app fireware key" it says not match. Any ideas what that means?? Can you give me exact details with file links to how you fixed yours?
Sent from my PC36100 using XDA App
Nevermind guys I got it to work I had to update "profile" then tried again and bam 4G 1 bar
Sent from my Synergy Powered EVO
I have tried to update my profile as well, but that did not work
Sent from my PC36100 using XDA App

[Q] WiFi stopped working.. Tried everything

I've done a lot of searching around here and couldn't find anything that could get my WiFi working again. A while back I was following a tutorial that would let me edit my network bands, but I could never get it to work.. Shortly after I noticed my WiFi stopped working. I'm not sure if it's a coincidence or not. Anyways, I've tried everything. I've used stock RUU's to flash it back to stock (erasing everything), installed different ROMs, Kernels, etc. I've noticed the WiFi will work shortly after a fresh install but after a bit it just stops. Turning it on will give a WiFi error followed by "settings has stopped working". I've even opened up my phone and made sure the antennas were connected correctly but that didn't do anything. My Bluetooth works just fine though!
I'm s-off and rooted
Helped one of my friend - installed latest firmware update, but he has phone without root and locked bootloader + s
-on
Where can I find the firmware update?
Did you try using a different SSID ?
Or did you verify the RUU flashes clean ?
Maybe your WiFi Chip is broken

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