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Hi,
I've come across individuals who are selling the xda-unlock software on eBay, for personal profit I assume.
I think this is ethically wrong.
Is anyone on the xda-developers forum aware of this?
I am posting this message in the hope that those who agree that this activity of stealing from those developing the software, will e-mail the person (see below) to tell him that what he is doing is wrong and should stop immediately.
Noteyou may have to copy and paste the following hyper-links into your browser's address field for them to work)
See;
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&category=69929&item=5206235467
I tracked the perpetuator down and confronted him with this breach. His response was pretty much "Go away! I can do what I want" The sad thing is, the person has no idea about the software he's selling and is misleading people by telling them that one version (which he has) is suitable for all PDA's.
Here's his e-mail address.
[email protected] , with which he accpets Paypal payments on-line.
And this is his profile on eBay:
http://feedback.ebay.co.uk/ws/eBayISAPI.dll?ViewFeedback&userid=mrtrader888&iid=5206235467&frm=284
The odd, brave, eBay traders are complaining about this in the Feedback facility but the feedback system isn't perfect.
See:-
http://feedback.ebay.co.uk/ws/eBayI...val=&page=2&frompage=-1&iid=5206235467&de=off
I hope everyone who appreciates xda-developers.com 's efforts will help stop this person from making money out of their efforts by telling them by e-mail how they feel about it.
technologyfusion.
The only way to deal with this kind of issue is to post an ad every day offering the software for free and directing the people to this site, that way nobody buys from the seller and there is a chance that those directed to the site may donate once they unlock and or upgrade their phone.
The other option is to email every bidder with the details.
I am not a vindictive person, generally, but that email is just begging for about 10,000 newsletters per day. I always believed that educating people is far more effective than punishing them. I think Daily Dumb Question will be a good start for him to explore.
I don't mind people reselling free tools. at the moment they take advantage of poor advertising of our tool.
I now created a wiki page for it, so it will become easier to find for people.
when it rises in google's index, it should become easier to find.
willem
If you're an eBay user, you can send private email to the bidders, warning them that what they are bidding on is available for free. They might not like finding it out after they've already bid, but they will probably appreciate knowing that they shouldn't pay any more for it, and that they can get it right away off the internet. (And if they don't mind a stain on their eBay record for 6 months, they can cancel their bid if it's not too late.)
But surely before bidding on eBay, they should have done their homework. A simple Google search would have found it.
Technically eBay could get you for "bid interference" or some such thing if you emailed users like that, but that won't happen unless they turn around and report you. Be careful, though: in several cases before, when I've given advice to bidders about a bad or misleading piece of merchandise, they've mistaken me for the seller and chewed me out!!! So I don't generally do this unless I'm prepared for an angry response. And I won't go out of my way to do it -- I'll just do it if, say, I was searching for something similar on eBay, and I stumbled across someone's unfortunate bid. ("Think I should warn them? Nah. No good deed goes unpunished.")
Speaking of theft of donations.... Has anyone noticed [deleted]
Just received this:
Please can you read the information below and confirm whether you wish us to continue with the dispatch of your order.
We are now pleased to be able to update you regarding the situation on the Galaxy Nexus and the issue regarding volume errors on some devices.
We tested the devices yesterday when they arrived and we did find the error in some of the phones but it appeared only to affect devices in poor signal areas using 900mhz frequency.
This was obviously of great concern so we were in discussions with various people and specialists yesterday morning to clarify the situation. We did not wish to make an announcement until a clear solution had been given by Google.
We can now confirm that Google were alerted early to this issue and have been working on a fix. It is software related and as you may have seen from various forum and blog posts this morning, they are now able to confirm that they will have a fix. It is NOT hardware related. We cannot yet say the precise date that this fix will be released but it is expected very soon.
The software update will be pushed out to devices by Google, free of charge, the moment it is available.
Given the discussions we had and this soon to be released update, we were happy to despatch our devices, we simply could not make any official announcement until we had a clear solution.
We of course pride ourselves on the communication that we have with our customers and we were aware of the large number of enquiries we were getting about this yesterday from various media sources.
We hope however you will understand that we wanted to give you clear and confirmed information before we made the announcement. We will of course update you as further information is released.
Regards
Sales Team
Clove Technology
This is also posted on their blog: http://blog.clove.co.uk/2011/11/23/samsung-galaxy-nexusbug-fix-update/
Not surprised. Most things can be fixed via a software update. Also if it was a hardware bug Samsung would have stop shipments to distributors or ordered a hold on the stock. Samsung would have also delayed the launch of the phone on bell/virgin which is set for next week.
I don't see anything new that couldn't be found online from their post.
- Google software fix - reported by P3Droid and oscillik (via chat with android developer).
- Google were notified about this issue - from their bug report page.
- Google will push update - same report by P3Droid
- It is NOT hardware related - this one is new and very hard to believe.
I'm still waiting for Google/Samsung announcement.
So, basically what they are saying is that it is a software issue that will be fixed with a patch but they still ask you if you wish to receive the device?
Sounds fishy to say the least. If patch will be released you'd expect them just to dispatch all of the outstanding orders.
Clove are telling an outright lie. Neither Google, nor Samsung have made any public statement to say that this is not a hardware issue. The only statement that has been made has come from Google, and it is the following:
We are aware of the volume issue and have developed a fix. We will update devices as soon as possible.
Click to expand...
Click to collapse
All this statement says is that Google are working on a software fix, and that they are aware of the problem. Says absolutely nothing about the cause of the problem.
Handtec reporting that Samsung stopped shipping the phones:
http://twitter.com/#!/handtec/status/139328485121458176
Samsung stopped shipping so 48hr delay - we may need to cancel some tracking (if it does not showed picked up)
Maybe the software fix is not the best solution.
Sent from my Nexus One using XDA App
Sent from my Nexus One using XDA App
oscillik said:
Clove are telling an outright lie. Neither Google, nor Samsung have made any public statement to say that this is not a hardware issue. The only statement that has been made has come from Google, and it is the following:
All this statement says is that Google are working on a software fix, and that they are aware of the problem. Says absolutely nothing about the cause of the problem.
Click to expand...
Click to collapse
But so far that is what information we have! I'm not trolling ya, but you spent a great deal of time convincing people it was hardware! And I must say, your argument was quite convincing
oscillik said:
Clove are telling an outright lie. Neither Google, nor Samsung have made any public statement to say that this is not a hardware issue. The only statement that has been made has come from Google, and it is the following:
All this statement says is that Google are working on a software fix, and that they are aware of the problem. Says absolutely nothing about the cause of the problem.
Click to expand...
Click to collapse
Can you find a Google source for this statement? All articles seem to point back the Verge rather than the primary source from google. Need the official link as I'm going to call Three and say im happy to keep it on the basis that they will release me from contract if Google do not promptly release the promised fix. Best to get it logged before my 2 week return period is over.
KiNG OMaR said:
But so far that is what information we have! I'm not trolling ya, but you spent a great deal of time convincing people it was hardware! And I must say, your argument was quite convincing
Click to expand...
Click to collapse
tell me, where in Google's statement does it say that this is a software issue?
oscillik said:
tell me, where in Google's statement does it say that this is a software issue?
Click to expand...
Click to collapse
Exactly!!
Google 'allegedly' (no actual source yet) state they have a fix. Im not surprised Google are able to develop a software patch to treat the symptoms but the underlying problem could still be hardware.
From what I see on here is people are happy to take a few words and interpret as they please. Remember when Samsung kept saying the launch is on the 17th and it is not delayed? Everyone (incl loads of blogs) took this as prrof that the handset would be available from most outlets on that day. No one expected it to be just one branch of one store (regardless of whether or not you claim there is additional battery drain or whatever). In that case, Samsung were technically correct but it was what they DIDNT say that was important!!
Likewise, here we should note that Google (if indeed they did make this statement at all) DIDNT say it was hardware or software, just that they are working on a fix.
My prediction: there will be no recall, a software patch will appear to have resolved the issue, at least to the point you have no rights to return the unit. There may or may not be a different (improved) hardware build in coming months.
KiNG OMaR said:
But so far that is what information we have! I'm not trolling ya, but you spent a great deal of time convincing people it was hardware!
Click to expand...
Click to collapse
No kidding. Rule #1 on forums is anyone with a lot time to gab on a forum probably doesn't know what they're talking about.
TiltedAz said:
No kidding. Rule #1 on forums is anyone with a lot time to gab on a forum probably doesn't know what they're talking about.
Click to expand...
Click to collapse
please, tell me where in Google's official statement does it say that this is a software issue?
Take your time.
I love the way they say FOC to repair an error...
Hello to Canadian Galaxy Nexus owners. If, like me, you are angry at the lack of response from Google or Samsung as to when our yakjuux firmware phones are going to be updated, here's where to complain:
Competition Bureau of Canada (I'm too new to post a link, apparently, but you can google it.)
They have a toll free number in "Contact Us". You'll talk to a real person.
This agency is responsible for investigating claims of false advertising in Canada. I have lodged a complaint against both Google and Samsung over the false claims that the phone I bought was a "Pure Google Experience" phone which would receive operating system updates in a timely fashion due to lack of carrier or manufacturer customization. I suggest you do the same, as the more complaints on an issue they receive, the higher profile the problem becomes for them. I don't know if it will help, but if you would like to reference my file number (R608849), feel free.
Individually, Google has been ignoring us for months. Perhaps the Canadian Government will have better luck.
Enjoy,
Fox
considering google doesnt publish the update directly to yakjuux, you cant really be angry at google.
point the finger at samsung.
Just change your phone to yakju and you won't have to complain. I did that months ago and have always been happy. The process was easy and very well documented on this site.
My co-worker stayed on yakjuux until this week. I was always getting updates that he wasn't.
It is okay to complain if you know you will get positive results. But in this case, it will just be a waste of time because there is no legal definition of "timely".
Just flash the phone to yakju.
Sent from my Galaxy Nexus using xda app-developers app
I don't really recall any concrete specific promises that would hold up as "false advertising", but it's been a while since I saw the ads so I don't really remember. The definitions of "timely updates" and "pure Google experience" are probably not set in stone and could be argued by either side for whatever strengthens their argument.
It sucks that yakjuux isn't getting updated, but I have a feeling most people on a developer-oriented site such as XDA would probably just spend a few minutes converting their phone to yakju/takju and be done with it rather than go on a crusade trying to get the government involved. Just saying...
I am fully aware that I can flash my phone to yakju, but I've had several friends buy this phone on my recommendation who won't do such a thing. They'll be stuck with the random reboots, low volume, etc, and I want to help them out too. Again, in this thread, people have repeated the line that Google doesn't publish the update for yakjuux phone, but I have yet to see a source from Google for that claim. The only official statement I've seen is Samsung claiming that it DOES come straight from Google. (Yes, I know that Samsung could be wrong/lying about this, but until I see an official word from Google that contradicts it, it's the only thing close to an official story I have.)
Anyway, it's the principle of the thing, now. I want them to give us what we were all led to believe we would get from this phone.
Not even 'could be' lying. ARE lying.
I think the problem here is with samsung, Google was not even aware of the regional variants when the phones started to roll out. Secondly, I don't think going to the BBB or any other method of escalation is going to do anything. The phones in Canada are not marketed as being updated by Google, nor is there any statement regarding the guaranteed updating of the phone.
Regardless of the marketing, the Nexus line of phones is not for novice phone users who want a seamless experience, for those people, i tend to recommend the Galaxy 2/3 line of phones and/or the iPhone as it suites their needs better.
End recommendation: if you can't be bothered to flash a rom, you should not have gotten a Nexus in the first place. If they still insist on getting the Nexus, it takes 1 minute to flash stock yakju to a phone, do it for them - or have them order it through the play store.
Edit: Just for you FoxHoleAtheist - I posted this a while back.
http://forum.xda-developers.com/showpost.php?p=25535165&postcount=461
Matridom said:
I think the problem here is with samsung, Google was not even aware of the regional variants when the phones started to roll out. Secondly, I don't think going to the BBB or any other method of escalation is going to do anything. The phones in Canada are not marketed as being updated by Google, nor is there any statement regarding the guaranteed updating of the phone.
Regardless of the marketing, the Nexus line of phones is not for novice phone users who want a seamless experience, for those people, i tend to recommend the Galaxy 2/3 line of phones and/or the iPhone as it suites their needs better.
End recommendation: if you can't be bothered to flash a rom, you should not have gotten a Nexus in the first place. If they still insist on getting the Nexus, it takes 1 minute to flash stock yakju to a phone, do it for them - or have them order it through the play store.
Edit: Just for you FoxHoleAtheist - I posted this a while back.
http://forum.xda-developers.com/showpost.php?p=25535165&postcount=461
Click to expand...
Click to collapse
I completely disagree. The Nexus isn't intended as a developer's-only phone.. it's marketed to anyone and everyone who wants a pure google phone. Those regular users who buy them shouldn't be forced to A) search out relatively obscure tutorials on message boards and B) void their warranty to get the updates their phones need to work properly.
FoxholeAtheist said:
Again, in this thread, people have repeated the line that Google doesn't publish the update for yakjuux phone, but I have yet to see a source from Google for that claim.
Click to expand...
Click to collapse
From JBQ himself:
https://groups.google.com/forum/?fromgroups#!topic/android-building/kMhE-Orl5Kk
Can you quote the Samsung source saying the other variants do get updates from Google? (I'm not questioning you here at all, I just haven't seen that and would like to be fully informed on the topic). The Samsung updates are served from Google servers, but as far as I know Samsung prepares the update for Google to host.
FoxholeAtheist said:
A) search out relatively obscure tutorials on message boards
Click to expand...
Click to collapse
Though I can certainly understand less technical people not wanting to do it, or even knowing where to look for instructions, efrant has a great guide: http://forum.xda-developers.com/showthread.php?t=1626895 ... just in case you ever want to point someone to a proper howto.
and B) void their warranty to get the updates their phones need to work properly.
Click to expand...
Click to collapse
I don't know if it actually voids the warranty. Even if it does, you can 100% restore the phone to the stock state so they can never tell. And to my knowledge back to the Nexus One days, no Nexus phone has ever been refused warranty if it was an actual hardware problem that wasn't caused by software.
Sorry, this is getting off the original topic... just wanted to provide some info.
If you are not willing to fix it yourself then file a complaint against Samsung.
Most people complain through the wrong channels or just don't complain because they don't know who will listen and can actually do anything about it.
Thanks for posting the info.
FoxholeAtheist said:
I completely disagree. The Nexus isn't intended as a developer's-only phone.. it's marketed to anyone and everyone who wants a pure google phone. Those regular users who buy them shouldn't be forced to A) search out relatively obscure tutorials on message boards and B) void their warranty to get the updates their phones need to work properly.
Click to expand...
Click to collapse
I never said it was a developers phone. I stated it was not for novices. this phone is on the bleeding edge of android, it's expected to have issues.
Ya I didn't wait or bother, I just unlocked and rooted and be done with being a slave to anyone when my phone gets updated. Never looked back.
FoxholeAtheist said:
Hello to Canadian Galaxy Nexus owners. If, like me, you are angry at the lack of response from Google or Samsung as to when our yakjuux firmware phones are going to be updated, here's where to complain:
Competition Bureau of Canada (I'm too new to post a link, apparently, but you can google it.)
They have a toll free number in "Contact Us". You'll talk to a real person.
This agency is responsible for investigating claims of false advertising in Canada. I have lodged a complaint against both Google and Samsung over the false claims that the phone I bought was a "Pure Google Experience" phone which would receive operating system updates in a timely fashion due to lack of carrier or manufacturer customization. I suggest you do the same, as the more complaints on an issue they receive, the higher profile the problem becomes for them. I don't know if it will help, but if you would like to reference my file number (R608849), feel free.
Individually, Google has been ignoring us for months. Perhaps the Canadian Government will have better luck.
Enjoy,
Fox
Click to expand...
Click to collapse
I know how you feel I have the Nexus S was suppose to get the 4.0 first after Gnex and that didn't happend. Just asking like that in a friendly way. But could Google or Samsung be mad at you cause you modified their device and their rom ?
I'm not pretty sure but I'm pretty sure somewhere there's a word or 2 about not modifying anything of Samsung or Google. Just saying don't want any problem or start a fight
Goes both ways I guess. No offense
Canadian here, but dont care. I'd rather flash my own firmwares.
Although I agree with you FoxholeAtheist, I don't think a forum like xda-developers is the right place to champion your cause, as most of the folks here will have the same response that speedyink just posted above. Maybe go to the Rogers/Bell/Telus forums and post it there. Just sayin'.
I could have swore that Google marketed the nexus line as a developer phone since its conception. I don't see you getting much support for your cause on a forum for developers. Most here have flashed their ROM and moved on.
They marketed the Nexus One as such, and never again. People just ASSumed. It is a consumer device with development abilities.
FoxholeAtheist;28719966If said:
You have no grounds to complain. Nobody is obligated to give time lines for updates. Doing so, and missing the date, means a huge backlash for the company... it's not the risk for them to do that.
As others have suggested. Just flash updates yourself. I'm Canadian and have been running Jellybean since it was first available.
Click to expand...
Click to collapse
You have no right to complain, nor will the Competition Bureau do anything about it.
The Nexus is marketed as a Pure Google phone. This much you are correct about... However 4.0.2 ICS is still a "pure google experience". They never made any guarantees as to when you'd be receiving updates, if you receive them at all. This is all based on what you believe they should do, not what they told you they would do.
Beyond this, flashing to Yakju/Takju is as easy as pie if you follow efrants thread... you don't even have to flash the regional radio... you can keep it completely 100% stock "Pure Google/Updated by Google" experience like I did and be happy.
Your efforts in complaining will be fruitless. The competition bureau will not investigate this claim based on what you believe, they will look at what you were told, which was basically nothing.
Along with signing the petition, you should also contact LG directly.
Here's my email and response
Thank you for contacting LG Electronics
------Reply to Your Inquiry-------
Martin!
Thank you for contacting LG Electronics.
I sincerely apologize for any inconvenience and strongly agree with your feelings as a consumer myself.
We appreciate your feedback and concerns brought forth. I have forwarded your email to the appropriate department to have a formal complaint on file.
If you have other questions or concerns, please do not hesitate to contact us again either via email, or by calling our customer service division at 800-243-0000 at your convenience.
Chuck
E-mail Administrator
LGEAI | Customer Interactive Center
This communication is confidential, intended only for the named recipient(s) above, and may contain trade secrets or other information that is exempt from disclosure under applicable law. Any use, dissemination, distribution or copying of this communication by anyone other than the named recipient(s) is strictly prohibited. Thank you.
Reply Options:
Reply by Live Chat
Click here to chat live with LG Customer Service
(Weekdays, 8am-8pm CST)
Reply by email
-----------Original Customer Inquiry------------
Received Date : 11/12/2012 20:08 12
The type of inquiry : lg.com Support
Product/Model No. : Smart Phone/Emerging Device/LGLS970
to whom it may concern.
If you truly want this to be your flagship phone that turns the companys smartphone sales around, you better unlock the bootloader.
Ive already seen hundreds of people turn down this awesome phone because of the locked bootloader. you are severly limiting your audiance. I think this decision is a very bad one.
No on is interested in you guys limiting what we can or cant do with our property and or waiting for you to roll out updates. especially when we could just do it ourself.
From what i can tell, you have nothing to gain by having a locked bootloader. the only thing it does is make us wait for updates, ie newer versions of android software. which might i remind you is has been out for sometime. why should we have to wait for yall to make it an update?
Unlocking the bootloader also would relive some of the mass emails im sure you get about "when the next update is comming out"
Please, Please concider this. it would truly make the optimus g a great phone
I doubt that LG cares about a small, handful of people that want to unlock the phone. But don't worry, the bootloader will be unlocked *very* soon thanks to the devs
I think the first step would be making sure your email at least sounds professional...all those typos notwithstanding (which look awful btw), the email comes off as a rant from an angry, uneducated customer.
They won't budge if their complaint emails all sound like yours, no offense.
Sent from my SPH-D710 using xda premium
squshy 7 said:
I think the first step would be making sure your email at least sounds professional...all those typos notwithstanding (which look awful btw), the email comes off as a rant from an angry, uneducated customer.
They won't budge if their complaint emails all sound like yours, no offense.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
@squshy - none taken....yeah...i probably should have spell checked it, lol
despite how my email or others may sound, they really only have two choices. either unlock the bootloader or get their software hacked.
either is fine with me.
squshy - "They won't budge if their complaint emails all sound like yours, no offense. "
Not sure on that one. on one hand asking nicely may help .....or get totally disregarded. on the other hand if they get a bunch of angry customers asking to unlock it, they probably will.
Ive seen things like this go one way or the other very easily.
However as mentioned, the devs will have this worked out soon enough
People, I just returned to the Samsung "fold" after a hiatus of several years. It's a Note 10+ 5G, with T-Mobile. While the improvement from my previous LG (AT&T) phone and experience is absolute (T-Mobile has turned out to be a wonderful surprise), what I was really hoping for was, among other things, the flexibility of rooting which I had with all of my previous Samsung phones. In fact, I had come to almost rely on rooting for some very simple reasons: to keep Google, Samsung and whatever other providers of hardware and software from becoming my life's "partners" within my phone! A simple example is Google's need to know my bodily functions, my contacts and my schedule even though all of that is well handled by other, non-Google systems. If I choose not to share my life with Google, the phone continues to function as required. But it (and Samsung, for that matter) keeps trying. I am reasonably proficient with ADB and use the work arounds with some success but it is annoying. Again, I am not out to subvert any system; I simply don't want to share my life with the hardware and software providers, at least, no more than is needed. My phone is unlocked. Is there any hope of getting root for the non-exynos version of this phone?
EBRJR said:
People, I just returned to the Samsung "fold" after a hiatus of several years. It's a Note 10+ 5G, with T-Mobile. While the improvement from my previous LG (AT&T) phone and experience is absolute (T-Mobile has turned out to be a wonderful surprise), what I was really hoping for was, among other things, the flexibility of rooting which I had with all of my previous Samsung phones. In fact, I had come to almost rely on rooting for some very simple reasons: to keep Google, Samsung and whatever other providers of hardware and software from becoming my life's "partners" within my phone! A simple example is Google's need to know my bodily functions, my contacts and my schedule even though all of that is well handled by other, non-Google systems. If I choose not to share my life with Google, the phone continues to function as required. But it (and Samsung, for that matter) keeps trying. I am reasonably proficient with ADB and use the work arounds with some success but it is annoying. Again, I am not out to subvert any system; I simply don't want to share my life with the hardware and software providers, at least, no more than is needed. My phone is unlocked. Is there any hope of getting root for the non-exynos version of this phone?
Click to expand...
Click to collapse
Taking the time you look on the forum would have answered your question. One thread in particular has a pretty active discussion (including from one rather knowledgeable person).
The summary of the whole "if this phone will have root" is basically this.. Samsung got it's act together with this phone. Will root be possible... Someday maybe, but not anytime soon.
scottusa2008 said:
Taking the time you look on the forum would have answered your question. One thread in particular has a pretty active discussion (including from one rather knowledgeable person).
The summary of the whole "if this phone will have root" is basically this.. Samsung got it's act together with this phone. Will root be possible... Someday maybe, but not anytime soon.
Click to expand...
Click to collapse
I appreciate the admonishment about "taking the time" and I actually considered that I had. Unfortunately, my limited reading here and elsewhere resulted in the same conclusion that you reached, minus the aspirational portion! I guess I was hoping that, indeed, my reviews were truly insufficient and missing some obvious and positive answer.
Well, I got my answer! Much appreciated.