[Q] Overheated desire HD - Desire HD Q&A, Help & Troubleshooting

Hi,
I have an observation about Desire HD.
Whenever i play video for too long time or Use live streaming of some video like cricket match then mobile backside becomes overheated.
I am always forced to switch off and allow it to cool.
Is there any way to avoid overheating of Desire HD ?
Any information is appreciated.
thanks

rpandaw said:
Hi,
I have an observation about Desire HD.
Whenever i play video for too long time or Use live streaming of some video like cricket match then mobile backside becomes overheated.
I am always forced to switch off and allow it to cool.
Is there any way to avoid overheating of Desire HD ?
Any information is appreciated.
thanks
Click to expand...
Click to collapse
Strange! that it's happening when you watch/steam videos...
Usually happens to me when I play Pro-Evolution Soccer 11 on it.
Never happens when I play videos though (and I play blu-ray rips - movies at times lol)

what temp r u getting?

Try underclocking the CPU
But the DHD shouldnt overheat... even when oc'd @ 1.5 GHZ (at least not so that it has to be turned off to cool down)...

It is hot only when I charge it....

dalanik said:
It is hot only when I charge it....
Click to expand...
Click to collapse
+1 Is there an specific issue reason why this happens....i don't overclock

It might be a problem with the battery?
Where does it overheat? the middle, or somewhere else (Such as near the bottom of the device), and how much, if its slightly warm, its normal, if its hot (40 deg Celcius +) then it may be a problem with the battery
You should return it to warranty to get it checked out, else, if you don't have any, try changing the batteries / the charger
My DHD barely overheats at all while charging, its just pretty much cold unless used for a while, and even then, it only ever slightly heats up while playing intensive games and movies (720p)

You are describing two different problems here:
1) Overheating while watching videos
2) Overheating while streaming
Now, if overheating while watching videos from your SDcard, this means you did not optimize/convert your video for mobile. Decoding fullHD eats a lot of CPU (almost 100% use). What you can do here is re-code your video before watching. Take a look at http://handbrake.fr/
The second problem you are describing could have to do with old/mismatching Radio+RIL. What I suggest is to
- post info on your current config: what ROM, what Radio, what RIL are you running?
- search XDA for "Radio", "RIL" and read what is available and how to update.
- BEFORE you do anything, be sure to read. Take your time. For example, the RIL posted around here do not play nice with CM7 - research before you flash. I almost gave myself a heart attack yesterday, after I put on HM RIL on my CM7.1 - lost GSM radio, phone was like an iPod for a while (thank God, I fixed it)...
Cheers and happy flashing

Related

[Q] 10 mins of "assasins creed" play make my phone cry (really hot device).

That's all; once I play like 10 mins with the new "Assassins Creed HD" game my HTC Trophy gets really hot... The temperature becomes so high so I have to stop play because looks like if the device were to die in heat.
Anyone else experiencing the same problem?
on a hd7 I have no problems , not getting hot at all even with wifi on .
Thank you for your fast response ceesheim.
So it must be just my phone or maybe the Trophy model...
Maybe I did the bad choice and I had to get the HD7 model instead. (never had problems with temperature on my HD2 massplaying anything).
But now the problem is serious, that game increases really a lot the temp on my device. I must say that I have wifi and bluetooth on the whole day (massive use of them) and maybe it can be related to the problem.
I will check without them on, anyway is scary how heat it becomes once I play it, and is strange because it doesn’t happens with other games like "The harvest"
Johny1969 said:
Thank you for your fast response ceesheim.
So it must be just my phone or maybe the Trophy model...
Maybe I did the bad choice and I had to get the HD7 model instead. (never had problems with temperature on my HD2 massplaying anything).
But now the problem is serious, that game increases really a lot the temp on my device. I must say that I have wifi and bluetooth on the whole day (massive use of them) and maybe it can be related to the problem.
I will check without them on, anyway is scary how heat it becomes once I play it, and is strange because it doesn’t happens with other games like "The harvest"
Click to expand...
Click to collapse
I only had wifi on , bluetooth and gps was off , you could try that .
the phone shouldn't get hot, ever. maybe be a defective battery. ask for a replacement. free, of course.
ohgood said:
the phone shouldn't get hot, ever.
Click to expand...
Click to collapse
eeeh don't know about that one. Phones get hot with extended usage of cpu or antenna. ****, your game consoles or pc's get hot when playing games...and they have fans...why wouldn't your fanless phone not?
You've never been on a long call and noticed that unit was hot by the time you got off?
I agree with ohgood, a phone shouldn't get hot, even after long play, unless overclocked or modified in any way. And 10 mins not an excuse at all. I never experienced anything like that and my wife plays 3D games on the iphone for hours, it just gets a bit warm. My Fuze is not even warm but all I play is Solitaire City / Chess. However, my definition of hot may be different from OP.
It is possible for a phone to get hot whilst its being used.
It might be a battery issue though as its mainly the battery that will get hot before any anything else.
Might want to check the battery.
Or get a replacement. Free. There should be no reason as for it to get hot... Although, my phone gets hot when using Wi-Fi Tether, but that's about it.
Sent from my Zio using XDA App

Overheating, random reboots.. out of warrenty

Hi, I have a HTC desire, its nice but it gets hot latley when playing games like angry birds for a bit when the battery drops to 20% or so, and I plug in in.. it starts doing reboot cycle.. I think it only happens until the phone cools down.
I know the only real fix for this is a new mainboard, but I am not under warrenty..
any suggestions on how to live with it, or work with it.. someone told me a bad sim card or sd card might do this to the phone... I have already put 2.3 on it and factory reset and such...
thanks
How old is it? In the eu the warranty is 2 years.
Sent from my Motorola Startac running Atari 2600 software!
Wow, good to see im not the only one. I have the same problems, and depending on the rom they get worse or better. im running CM7 now and i have little problems, but when i was running the ICS beta it happend a lot, both on and of the charger and in my pants pocket or out.
If its overheated and i take out the battery i can smell a sort of molten plastic / overheated electronics smell.
for me it was the same - main problem is motherboard.
in the end service center exchanged for me motherboard and now this problem is gone.
but before this exchange i did following:
* decreased max cpu speed to 576-768MHz (via SetCPU)
* in one of old kernels I was able to manipulate with CPU voltage level, so i was decreasing it for all freq. which was used by me.
* charging only via PC usb ports - when it was able to be fully charged and not overheat
but the proper way would be only to bring your device into service center...
I would also suggest decreasing the max speed
might be that sleep mode doesn't work entirely as it should in some roms, not making the CPU frequency drop enough when the screen is off.
And your device might be getting old and wear is starting to show.
If it's actually damaged, replacing parts may be the only solution
This is a known problem for the first devices. The solution is to change the motherboard, of course at the service center.
mephoneisjunk said:
Hi, I have a HTC desire, its nice but it gets hot latley when playing games like angry birds for a bit when the battery drops to 20% or so, and I plug in in.. it starts doing reboot cycle.. I think it only happens until the phone cools down.
I know the only real fix for this is a new mainboard, but I am not under warrenty..
any suggestions on how to live with it, or work with it.. someone told me a bad sim card or sd card might do this to the phone... I have already put 2.3 on it and factory reset and such...
thanks
Click to expand...
Click to collapse
You need to pick a good firmware I worth Runnymede AIO V 5.0.1 Special Edition-> Base Runnymede 1.22.461.2 Official Sensation sense 3.5 Android 2.3.5 [CM7/r2] [STOCK] [AD2SDX] [A2SD] [BEATS] [RCTWEAKS] [Aroma Touch Installer]
no problems found! the same problems arise Earlier.
How did you void your warranty? Rooting or installing custom does not void hardware warranty. At least I got my pvt1 motherboard replaced even when I had rooted and used superglue to fix some broken plastic under back cover.
Sent from my HTC Runnymede
Ya, the phone is just out of warrenty, it really is only 1 year in Canada.. no ifs ands or butts...
But the phone only seems to do the reboot loop when I play angry birds when the battery is low and or when I play angry birds when the phone is charging ..
I think it happend once in google street view...
in other words intense apps... that make the phone warm up and then the sensor tells the phone to restart to protect the processor from overheating, but when the phone reboots the thing is still hot so it keeps rebooting.. only solution is to take the phone battery out and let it cool..
I guess this problem could get worse but it doesn't happen with normal web browsing at this point. I might have to live with it until I find someone to replace the mainboard cheaper than HTC wants.. otherwise not worth it.
I guess lowering the CPU max might be great so it doesn't overheat in the 1st place, I will try that.
I don't really understand rom, I have 2.3 gingerbread, is there something else I can change to perhaps get a better radio signal on this puppy ?
THanks GUys
I have this problem, although until recently it only when trying to use it as satnav.
I'm glad to hear it's a known problem though.
I contacted my provider and they said perhaps the battery is getting tired and causing it to reboot due to lack of power. I pointed out that it was the other components near the sim & sd card slots that were getting hot, not the battery, so they sent me another one. I did buy another battery too and that has made no difference either. As soon as I rooted the replacement phone it started getting warm too. I'm also pretty sure that the "replacement" was a refurbed one, since the optical joystick doesn't always respond and when typing msgs sometimes the vibe feedback stops working mid-word.
It's very frustrating not being able to use it for navigation any more (although it works happily with My Tracks for recording routes).
However since I've rooted it, I don't think I'd get away with requesting another replacement phone. I've tried installing other rom's that might run cooler, but when I do they always lock at the HTC splashscreen and I have to restore nandroid backup.
Hello,
i'm new to XDA developers. Should i buy this phone? I'm thinking about it these days but i'm not sure if it is worth. Thanks for your answers.
The same Problem on my Phone! While charging i can not use my Phone.
My solution: Don't touch while charging. :-(
I think I have same problem...my Desire in regular use get worm at 35% and at 38% burns my hand...and what is wors,for 15/20 min. regular use(not havy or gaming) temp. rise from 28% to 37% but something confuse me...last night I play 3d games for an 1 hour and at 20 min. I put it on charger and continue to play games and 40 min. later temp. is 40% and stil no reboot but butom side of phone(not battery...front side (buttons and screen) and back side) is so hot that I can burn my hand on it. I put statistic that battery indicator show(time,%,temp.). So is it like that to you guys? Is your phone have that heat thing for 15 min. of regular use?
Its pic of last night 3D gaming and its all statistic of temp./ % / time...
setCPU sorted this issue for me
mld0491 said:
setCPU sorted this issue for me
Click to expand...
Click to collapse
Ok, sounds promising. Can you elaborate on that a little bit please? What settings did you use etc?
Ahhhhh.... My gf phone having this issue.. and i think the problem is the sdcard, class 2 and use it for a2sd..
But, i tried to unroot the problems still happen, even without sdcard, the best way for me is leave this phone.. :-(
Sent from my PG86100 using xda premium
If still in warranty, call HTC.
Sent from my HTC Desire using Tapatalk
timwb said:
Ok, sounds promising. Can you elaborate on that a little bit please? What settings did you use etc?
Click to expand...
Click to collapse
simply installed it, and it had it run at lowest speed on idle so it could remain cooler
(you can check the settings on it to see what it runs on idle and modify to your needs anyway)
I have similar problem like yours. I suspect the problem is come from SIM because there is no this kind issue happened IF turn to flight mode or tool out the SIM.
Sent from my HTC Desire using xda premium

[Q] HOX - possible overheating issue

Hi all!
Just got my new HOX a day ago. And after 2 full charges I flashed LeeDroid ROM.
But on both ROMs (stock and LeeDroid) my HOX overheats a lot, being loaded heavier than normal.
By a-heavier-than-normal load I understand: installing apps (5 apps, one by one), changing settings, browsing heavy web-site for 17-30 min.
The HOX heats to the temperature, that I can't apply it to my face to make a call.
This seems to be the only issue of my phone, and I wonder, did anybody face with the same problem? Is there any solution?
I've just installed Cool tool - it'll show me the battery temp.
CbIP said:
Hi all!
Just got my new HOX a day ago. And after 2 full charges I flashed LeeDroid ROM.
But on both ROMs (stock and LeeDroid) my HOX overheats a lot, being loaded heavier than normal.
By a-heavier-than-normal load I understand: installing apps (5 apps, one by one), changing settings, browsing heavy web-site for 17-30 min.
The HOX heats to the temperature, that I can't apply it to my face to make a call.
This seems to be the only issue of my phone, and I wonder, did anybody face with the same problem? Is there any solution?
I've just installed Cool tool - it'll show me the battery temp.
Click to expand...
Click to collapse
So does your device get hot on the screen if you can't put it to your face?
My One X does get rather hot under heavy usage but it's the area around the camera on the back of the phone that can get quite hot, never the front.
It does sound like an overheating problem to me, especially if you can't physically make a phone call because of the heat
Actually, it overheats both on the whole surface of the screen and under the rear camera (I think, a CPU is located there). It's very uncomfortable to make calls using a hot phone near your ear...
Also, I looked through the thread, where HOX overheated up to ~53 C and HTC said, that is normal. But, I didn't play games - just downloaded programs and used HOX for browsing.
Surfing internet will overheat too.
Official HTC Statement: HTC One X is normal to overheat
Thank you!
Today I tried browsing for ~20-30 min.
The temperature raised up to 39 C. It is normal for hand, but not comfortable for face/ear.
I hope, HTC will fix this, despite their statement (but don't know, if it is possible)...

Does your Gnex get hot when playing 720p MKV files on MX Player?

Running Bigxies JB on my GSM Nexus with Franco's Kernel and when I run a 720p MKV on MX Player (via the software decoding of course) my Nexus gets pretty hot on the camera end of the handset. It plays the video perfectly, but the heat worries me.
1) Is this pretty common when trying to play such large files?
2) Has anybody figured out a way to play 720p MKV video on the Nexus without too much heat?
CADude said:
Running Bigxies JB on my GSM Nexus with Franco's Kernel and when I run a 720p MKV on MX Player (via the software decoding of course) my Nexus gets pretty hot on the camera end of the handset. It plays the video perfectly, but the heat worries me.
1) Is this pretty common when trying to play such large files?
2) Has anybody figured out a way to play 720p MKV video on the Nexus without too much heat?
Click to expand...
Click to collapse
It's normal, in my opinion anyway. My phone gets hot in the same area as well (camera end). Unless the phone burns you (literally) when you touch it, it should not be a concern.
DevilishSerpent said:
It's normal, in my opinion anyway. My phone gets hot in the same area as well (camera end). Unless the phone burns you (literally) when you touch it, it should not be a concern.
Click to expand...
Click to collapse
It's not THAT hot but its pretty hot. When it gets to the point that it makes the screen feel hot, that's no good.
Shame that just having the MKV container over regular h264 video would make it that hot.
I've had times where my phone would get that hot as well. Netflix sometimes creates this issue for me. I highly doubt anything is out of the ordinary.
DevilishSerpent said:
I've had times where my phone would get that hot as well. Netflix sometimes creates this issue for me. I highly doubt anything is out of the ordinary.
Click to expand...
Click to collapse
Yeah but so hot that you worry about your phone?

How bad is the overheating and wifi performance?

I've a few posts about the heating issues with this device, and just wanted to get more opinions. I've also heard about poor performance via wifi )(and even issues with wired?) and would like to hear about that as well.
I'm surprised with similar hardware that is normally passively cooled (nexus 7) has heating issues. I know they run it a higher clock rate because there isn't a reliance on a battery. But I read the dev version ran even hotter and they addressed this in an update. The only way I could see addressing this via an update is by clocking it at a lower speed. I saw a video of someone playing dead trigger and at parts it seemed much choppier than my nexus 7, which made me think it's running too hot.
I've heard about people running it on its side and it runs cooler that way? I'm basically wondering if stock cooling is sufficient and any info on wifi/nic issues.
For me... Taking the board out of the case was the best cooling solution. That and my cigarette pack mod lol
The case is a crap design IMO and I also wondered why tegra 3 phones run better with passive cooling and no way for the heat to escape other than absorbtion.
The extra strain on the GPU when running 1080 also doesn't help. My monitor and TV only allow 1080, so 720 upscale isn't an option for me!
Sent from my Nexus 4 using xda app-developers app
I don't think it has any real heat issues, people just enjoy doing those kind of mods, (probably in the hopes that overclocking will be a possibility). the wifi and bluetooth though do seem to have issues, probably due to the metal case.
Sent from my HTC One using xda premium
Wi-Fi is shameful. My "gaming TV" is around 10 metres from my wireless router and OUYA (differently from Wii and PS3) cannot detect it, so I have to unplug the phone and move the router each time I want to go online.
The WiFi is unforgiveable, hopefully it's just a software issue. Wired internet is rock solid...never had any overheating. It does get hot, but Tegra 3 should be able to handle it.
I've only had 1 heating problem and it was my own fault (in a way). I currently have the kill processes upon exit unchecked, something that's required for certain sideloaded apps, and an app got stuck on over night. For whatever reason even though I put the OUYA in sleep mode, which should kill most of the apps (and does), it didn't that time. THe next day, the OUYA was hot to the touch. A quick reset fixed the problem and it cooled down in minutes. But to put that into perspective, my OUYA has never even heated up very much after 3-4 hours of gameplay and streaming 1080p video, only that one time.
As for wifi, after the last few updates, I haven't had any problem with connecting to Wifi and even the speed seems to be...tolerable, even with my router upstairs . I know this isn't the case for everyone, however, and I still tend to rely on ethernet as it just works better.
Thanks all for the info.
But I still get the vibe some say it's a poor case design (and causes overheating) and some say it's not an issue.
ut to put that into perspective, my OUYA has never even heated up very much after 3-4 hours of gameplay and streaming 1080p video, only that one time.
Click to expand...
Click to collapse
Hmm if a runaway app was taxing the cpu/gpu and it got hot to the touch, I would think a game would do the same, I guess it depends on the game.
Taking the board out of the case was the best cooling solution.
Click to expand...
Click to collapse
This is what I've read in other places and not too thrilled about having to leave it out of it's case.
Someone mentioned bluetooth issues as well. I hadn't heard that before but I guess it makes sense if wifi has issues.
I wonder, has anyone used wifi/bluetooth when it's out of case? Just wondering if the case is shielding too much.
I really want to buy a couple of these, (one mainly for xbmc) but I'll definitely need wifi where I plan to put it so I'll think I'll hold off to see if there is an update resolving this.
mine does get very hot, but not "overheated". processors get hot, its a fact of, umm, tech.
wifi works WAY better out of the case. i mean, 100x better. i've never had a bluetooth connectivity problem.
i wonder what the source on thes heat issues might be.
thechnically the t33 shouldnt be too much different from the t37 in my htc one x+ which i enabled to run all cores @ 1,7ghz, too
i have to say, the phone tends to get very hot while playing demanding games like ravensword etc. but never throtteled too much.
i wonder what voltages for the consoles are and about the max gpu-frequency. can anybody tell?
else i have to wait for mine to arrive.
was lucky to shoot one brown limited edition one with 2 extra controllers on ebay for just 85 bucks
Sufficed to say I've not really noticed the overheating issue as I haven't really been monitoring it. The fan kicks in fairly noisy now and then but I only notice it when it's on my desk when I'm doing wired ADB tasks. When it's across the room I don't hear it.
As far as the WIFI is concerned it's my opinion that it's more firmware issue than the casing. When I took original delivery I set it up in my kitchen using WIFI. My kitchen is about as far away from my modem as is possible to get in my house and it connected just fine. I used it for a while with no problem. When I scanned for wireless networks it picked up 7 if I remember correctly, this is roughly the same as I get if I scan using my Galaxy Note 2 or Nexus 7. This obviously included all my neighbors networks BTW. After a subsequent firmware update it wouldn't connect and wouldn't see my modem. I scanned dozens of times trying to find a signal but no joy. The maximum number of networks it has detected since is just 2. Luckily every room in my house has a RJ45 network socket so it's not a problem. It's fairly obvious to me that this firmware update had a very negative impact.

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