please read until the end...
i tried making a payment with my phone, and when asked to input my credit card num, the system would not give me enough time to input my whole credit card number.... i thought this was odd but thought that more than likely it was their system...
as everybody knows, some if not most of us are having problems with our 3g.... i got a "voicemail pending" notification and therefore cant download the msg... anyways long story short, i tried to dial the voicemail directly by holding the number 1 and for some reason it says that im dbl tapping a certain number twice even though it shows on the screen once and my pin IS correct... then it askes me to input my whole ten digit number and when i do, even though the number shows correctly inputed, when the system reads out the "incorrect number" there are double numbers that were not inputed...
so that makes me wonder, is it the phone or the service? and what can i do to fix it?
Was the phone plugged in? Some people have been having jerky inputs while charging
wingzfan said:
Was the phone plugged in? Some people have been having jerky inputs while charging
Click to expand...
Click to collapse
nope, the phone was not charging and not in the usb
do you guys think that it is the calibration of the screen? i did one on the settings but i dont think that works... any suggestions?
EDIT: i calibrated the phone again and shut it off and on, and i was able to dial voicemail.... i test it out and see if it continues working
Related
Hi there, I dropped my HTC 3600 not long ago (threw it actually - which was a stupid thing to do), and surprisingly it kept working, GPS as well, for about a week. Now though, when i turn the phone on, it won't accept my sim password, or anybody elses.
The phone displays the keypad password screen, but when i type my password and press 'unlock' nothing happens. 'Unlock' becomes highlighted, but nothing happens.
I took the phone to a shop, and they said it could not be fixed. They said the phone can not read the sim card.
What i find strange though, is that i can still receive calls? Wouldn't the phone have to be able to read my sim card for someone to call me?
If anyone can offer any help, it would be much appreciated. This is an awesome piece of technology, and not being able to use it is very frustrating,
thanks
Hey,
I have a problem with my device (WinMo 6.5) when I want to log in my number code.
I have deffinately not changed any settings before I shut it down last night but when I fired it up tomorrow morning it suddenly didn't accept my number code any longer. No soft reset solved to problem. To be more precise, it shows the four digits in the bar, but when I press the unlock button nothing happens. Instead when I type in a wrong code it indicates correctly that this code is wrong.
So what can I do instead of making it the easy way and start over again?
The worst thing is, that I am sourrounded by classmates with iPhones and you sure know what they were making fun of the whole day...
Thank you guys very much in advance!
HansWurst40 said:
Hey,
I have a problem with my device (WinMo 6.5) when I want to log in my number code.
I have deffinately not changed any settings before I shut it down last night but when I fired it up tomorrow morning it suddenly didn't accept my number code any longer. No soft reset solved to problem. To be more precise, it shows the four digits in the bar, but when I press the unlock button nothing happens. Instead when I type in a wrong code it indicates correctly that this code is wrong.
So what can I do instead of making it the easy way and start over again?
The worst thing is, that I am sourrounded by classmates with iPhones and you sure know what they were making fun of the whole day...
Thank you guys very much in advance!
Click to expand...
Click to collapse
Once you get this resolved (which I don't know the answer to I'm afraid)...you can setup your phone to work as a wifi router, and then you can feed all those classmates a solid internet connection when their AT&T service acts the way AT&T service is known to do
Last laugh is the only one that matters!
I am afraid my friend, but I just earned laughter today after I told them that there was no other solution as to hardreset the phone.
I was/am so happy with it because it was very reliable all the time but I still don't know why this error occured?!?!
Anyway as I asked them how they hardreset their iPhones in such a case they couldn't even tell me, so I still stick to my phone.
Hi, first of all, sorry if its a repost.
I have a touch pro 2 and upgraded it to WM 6.5 couple of months ago. now i realize that at the home page, I press "phone", nothing come up. it suppose to show me a phone keypad for me to press numbers to call. i tried soft reset twice, but nothing happen. it seems stuck, and cant show the keypad. I just realize it when i was about to save a new number.
Can somebody help me?
You may have already checked this, so I apologize if this sounds stupid, but did you try pressing the little phone icon at the bottom of the screen (where the soft keyboard button usually is, except it looks like a phone instead, at least on my Verizon TP2). That happened to me the other day while trying to enter my pin for voicemail and I found the soft keyboard (phone pad) had simply collapsed. One tap and I was back in business.
thx2. relax, it wont sound stupid, any solution is welcome here. ya i check already and still no use. anybody else have the same problem and got the solution?
This sounds almost exactly like the same proplem i´ve had twice now. If that is the case then your sms capability should be gone as well.
The data connection (GPRS, HDSPA or whatever is availiable in your area) wil be working fine but you should notice that the antenna icon at the top of the screen will show no connection, i.e. antenna logo with exclamation mark.
If your problem is consistent with this behavior there is good news & bad news.
Good news: There is a fix.
Bad news: Only fix that i know of so far is to do a Hard Reset.
Seeking help, i posted a question about i yesterday. Here it is:
http://forum.xda-developers.com/showthread.php?t=646853
It´s almost as if the "phone software" has generated an error and shut down. I don´t know how to restart it. Tried switching to airplane mode & back. Tried redetecting the cellular network and got prompted for a PIN code. Entered it and then nothing. Still no phone.
Regards
ELO
Okay, so I've had this happen on more than one occasion but today it lasted for a longer period of time. I was playing Clash of Clans and looking for an opponent to steal from. I wasn't happy with the one presented and clicked to find another opponent. Well, I was launched into war. As I clicked on a location and held to deploy multiple troops, other troops were deployed elsewhere - as if I had touched the screen in multiple locations at once. Once the battle ended, I went back to train up more troops, and when I clicked and held to train multiple units of one type, it would add multiples of other troop varieties. So, it seemed as if the screen was interpreting a single tab-and-hold in one location as multiple taps in multiple locations.
At that point I figured it was time to try a reboot. Once the phone rebooted I went to enter my lock screen code and pressing a single digit resulted in multiple other digits being added to the input. I waited a minute and re-entered the screen lock code successfully.
I've gone back into Clash of Clans and it continues to demonstrate similar behavior at times. It seems as if it is more sensitive to this toward center-left (phone in landscape), which is where I usually double tap to wake the phone. Could it be related to the double tap gesture? I suppose I'll turn that off and see.
Anybody else experience strange screen-tap input issues?
StilsonCanyon said:
Okay, so I've had this happen on more than one occasion but today it lasted for a longer period of time. I was playing Clash of Clans and looking for an opponent to steal from. I wasn't happy with the one presented and clicked to find another opponent. Well, I was launched into war. As I clicked on a location and held to deploy multiple troops, other troops were deployed elsewhere - as if I had touched the screen in multiple locations at once. Once the battle ended, I went back to train up more troops, and when I clicked and held to train multiple units of one type, it would add multiples of other troop varieties. So, it seemed as if the screen was interpreting a single tab-and-hold in one location as multiple taps in multiple locations.
At that point I figured it was time to try a reboot. Once the phone rebooted I went to enter my lock screen code and pressing a single digit resulted in multiple other digits being added to the input. I waited a minute and re-entered the screen lock code successfully.
I've gone back into Clash of Clans and it continues to demonstrate similar behavior at times. It seems as if it is more sensitive to this toward center-left (phone in landscape), which is where I usually double tap to wake the phone. Could it be related to the double tap gesture? I suppose I'll turn that off and see.
Anybody else experience strange screen-tap input issues?
Click to expand...
Click to collapse
That's weird
turn on glove mode in the display setting, it will show the taps on the screen. Now you can tell if there are multiple taps. I'm not sure but maybe you can check out apps that troubleshoot screen sensitivity.
I hope it's not a hardware problem.
mr.dj26 said:
That's weird
turn on glove mode in the display setting, it will show the taps on the screen. Now you can tell if there are multiple taps. I'm not sure but maybe you can check out apps that troubleshoot screen sensitivity.
I hope it's not a hardware problem.
Click to expand...
Click to collapse
It is very strange. I did some googling and found this thread from android central: http://forums.androidcentral.com/htc-one-m8/453052-htc-one-m8-touch-screen-randomly-registers-multiple-places.html
I enabled developer tools and I have been able to see the screen register input points other than where I have touching the screen. At first I thought that perhaps it had to do with being on the USB charger, so I moved to an HTC wall charger, granted it's from my old M7. I was just playing a round of CoC when it did it again. I am now going to see if happens when not charging. If it does, then I am afraid it will have to be returned. I have only had it 18 days or so, and I believe that HTC offers a 30 day return policy.
mr.dj26 said:
That's weird
turn on glove mode in the display setting, it will show the taps on the screen. Now you can tell if there are multiple taps. I'm not sure but maybe you can check out apps that troubleshoot screen sensitivity.
I hope it's not a hardware problem.
Click to expand...
Click to collapse
An update: I turned off the developer mode option "show touches", turned on glove mode and then restarted the phone. When the phone is on the charger, if I press on the screen there are multiple dots displayed in a vertical manner along the screen. This behavior does not occur if I unplug the phone. I have tried 3 different charging devices (the one that came with the phone, an older one from an M7 and the laptop output) and with each the behavior is consistent: once plugged in and the charging circuit is active, the screen lights up in a vertical manner. If I unplug or it reaches 100%, then it behaves as expected.
Not sure if this is a software conflict issue, or a hardware issue. Feels like the latter and I have 10 days to return it to HTC.
Any ideas?
Are there any close antenna tower to you?
mr.dj26 said:
Are there any close antenna tower to you?
Click to expand...
Click to collapse
Well, funny you ask. We have an AT&T microcell just 15 feet from my office. And, here is where it gets interesting - this issue does not occur on the other side of the building from me. Our building is not big, 60' x 40', and on the other side of the building I can have the phone plugged in and everything works just fine. So...I am going to go turn off the microcell and see what happens.
<walks over and unplugs the microcell>
Bingo! The cause is the microcell. So...why does it have that affect?
By the way, thanks as I would not have gone there. I was wondering about the building's electrical and whether it was possible to have "noise", but figured it would be negated by the charger.
I have a surface pro 3 and I had the same problem when using the stylus, it kept registering points every where on the screen but when I took to the University the problem was gone. I was going to return it but thanks to the guys at the forms who figured it out. Anyway its not a big deal and I think the problem will go away after sometime. This is due to the magnetic field and things I don't understand lol.
You're good to go m8
The EVO3D had this problem too and was actually quite a common issue.
Makes me wonder what causes it and why HTC never bothered to fully protect against such issue showing up again..
sausje85 said:
The EVO3D had this problem too and was actually quite a common issue.
Makes me wonder what causes it and why HTC never bothered to fully protect against such issue showing up again..
Click to expand...
Click to collapse
its a normal issue HTC cant do anything about it
Hi, I need help and looked almost everywhere for answers. For the past few days, I've been trying to recover the photos and videos on my phone. The screen went completely black last week and I've restarted it thinking this would fix the problem. It didn't and now I can't even get past the PIN unlock. The phone still works when connecting with an HDMI cable, but I'm unable to get past the pin unlock.
I tried using an HDMI adapter hub and connected with a keyboard to no avail. The keyboard powered on, but anything I tried pressing on my keyboard the phone didn't respond to the keys, numbers, and all. Also even tried using a mouse.
I also tried using Samsung Dex, but I just couldn't get past the startup PIN.
What can I do to retrieve my files?
A data recovery specialist may be able to retrieve them.
Always regularly and redundantly backup critical data.Another disadvantage of not having a SD card slot as it's data if unencrypted it would by accessible
Thank you for your kind response. Would it be possible to have the screen fixed then I'd be able to have a working phone?
You're welcome.
Perhaps. That may increase the risk of data lose though. If it was me I would have written the lost data off already. I've lost a database that was 30 yo and not replaceable. Some lessons are learned the hard way.
Man, that's a terrible and awful lesson to learn. But you are right, that's the hard way. I'm going to try one last thing, I can't give up, I'm going to purchase a wireless keyboard and pray that I can type my pin in.
skyhonor said:
Man, that's a terrible and awful lesson to learn. But you are right, that's the hard way. I'm going to try one last thing, I can't give up, I'm going to purchase a wireless keyboard and pray that I can type my pin in.
Click to expand...
Click to collapse
You can also connect a USB mouse, but then you have to find out where on the screen the numbers normally appear.
M1chiel said:
You can also connect a USB mouse, but then you have to find out where on the screen the numbers normally appear.
Click to expand...
Click to collapse
Templates help.
skyhonor said:
Man, that's a terrible and awful lesson to learn. But you are right, that's the hard way. I'm going to try one last thing, I can't give up, I'm going to purchase a wireless keyboard and pray that I can type my pin in.
Click to expand...
Click to collapse
I'm thrilled that my solution worked! I'm now using Samsung DEX in combination with a universal adapter hub, a wireless mouse, and keyboard, and transferring files to an external SSD. I am grateful for the advice provided by others.
Edit: After further exploration, I've realized the solution was even when the screen was black. I can still swipe up and type my pin blindly while using Samsung Dex. (The screen isn't active when not in Dex, but in Dex, it works somehow.)
Edit2: The only way to get past my pin was to blindly type my pin like this the way to get access to my phone data was to blindly accept the access from computer. (I say blindly because I could not see the what I was pressing and it was just through memory that I was able to do it)
Edit 3: If you are suffering from a dead screen issue and are unable to access the data from your phone, there is still hope. But first, you must remember your pin and where each press goes. Although you cannot see your screen, swipe up (this would allow you to type your pin). Type your pin, and if done correctly you have unlocked your phone (although you cannot see this). You should however be able to access your phone through Samsung Dex, see your screen, and access your files. Sometimes Samsung Dex just doesn't want to work. It's okay, now, connect your phone to your computer. You should see your internal storage. If not, then your phone is asking permission. (You can't see this) Simply tap on the bottom right of your phone to OK the permission. I hope this was helpful. Thank you
Some notes; a day before my screen went completely black, the top half of my phone was not touchable (the touch screen just didn't want to work.) I was very lucky the bottom half to type my pin was still working even though I could not see (just through memory).
Kindly change the thread to SOLVED thank you