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I walked into my local Sprint store with $600 cash in my pocket anticipating to walk out with a brand new SGS2E4GT at full MSRP without any additional commitment on my contract. (Have you guys noticed the full non contract price for this device is not listed.)
After the sales rep got the device from the stock room, we were ready to set it up with my existing account. After he logs into my account he notifies me that Im not eligable to an upgrade until January. So with a smile, I informed him that Im aware that Im not eligable yet & thats why Im willing to pay the full price for the phone. Then he said, Sorry sir, but effective today, every sprint device is ONLY available at a carrier subsidized price to people willing to activate a new line or those qualified for an upgrade. Which means nobody can purchase a phone at full price & swap it to their current number. (This **** didn't make any sense to me at all.)But any ways long story short, after a few minutes of blah blah blah, I walked out of the store with a brand new GS2, and a 3rd line to my account which I will not use but will be billed monthly $20 plus $10 premium data. Then he had the nerve to remind me that If I swap the new phone to my primary line before 30 days, I will lose my mail in rebate.....
What the hell is hapenning to Sprint????
That sucks. I had no problem getting mine.
Sent from my SPH-D710 using XDA Premium App
Sounds like you went to an indirect retailer and not a Sprint-owned corporate store because that's not true at all.
dizidi said:
I walked into my local Sprint store with $600 cash in my pocket anticipating to walk out with a brand new SGS2E4GT at full MSRP without any additional commitment on my contract. (Have you guys noticed the full non contract price for this device is not listed.)
After the sales rep got the device from the stock room, we were ready to set it up with my existing account. After he logs into my account he notifies me that Im not eligable to an upgrade until January. So with a smile, I informed him that Im aware that Im not eligable yet & thats why Im willing to pay the full price for the phone. Then he said, Sorry sir, but effective today, every sprint device is ONLY available at a carrier subsidized price to people willing to activate a new line or those qualified for an upgrade. Which means nobody can purchase a phone at full price & swap it to their current number. (This **** didn't make any sense to me at all.)But any ways long story short, after a few minutes of blah blah blah, I walked out of the store with a brand new GS2, and a 3rd line to my account which I will not use but will be billed monthly $20 plus $10 premium data. Then he had the nerve to remind me that If I swap the new phone to my primary line before 30 days, I will lose my mail in rebate.....
What the hell is hapenning to Sprint????
Click to expand...
Click to collapse
You need to take it back and go to a Sprint corporate store
dizidi said:
I walked into my local Sprint store with $600 cash in my pocket anticipating to walk out with a brand new SGS2E4GT at full MSRP without any additional commitment on my contract. (Have you guys noticed the full non contract price for this device is not listed.)
After the sales rep got the device from the stock room, we were ready to set it up with my existing account. After he logs into my account he notifies me that Im not eligable to an upgrade until January. So with a smile, I informed him that Im aware that Im not eligable yet & thats why Im willing to pay the full price for the phone. Then he said, Sorry sir, but effective today, every sprint device is ONLY available at a carrier subsidized price to people willing to activate a new line or those qualified for an upgrade. Which means nobody can purchase a phone at full price & swap it to their current number. (This **** didn't make any sense to me at all.)But any ways long story short, after a few minutes of blah blah blah, I walked out of the store with a brand new GS2, and a 3rd line to my account which I will not use but will be billed monthly $20 plus $10 premium data. Then he had the nerve to remind me that If I swap the new phone to my primary line before 30 days, I will lose my mail in rebate.....
What the hell is hapenning to Sprint????
Click to expand...
Click to collapse
While I'm aware of their new "no device without a 2 year contract" policy I didn't think it was impossible to replace a phone without a new contract. Frankly it sounds like you got fncked. I would call Sprint and escalate this up to someone that gives a fnck because frankly this is a gigantic load of bull****.
...there is no way in hell that you can't even replace a device on an existing line/contract. If that is true, well, there is NO REASON AT ALL TO STAY WITH SPRINT. (VERY SLOW) UNLIMITED DATA IS NO REASON TO STAY WITH A COMPANY THAT WONT EVEN LET YOU REPLACE A PHONE WITHOUT A NEW CONTRACT.
Even given their new restrictive policies I highly doubt that what you were subject to was actual official Sprint policy--I don't give a **** what they say, they are likely idiots who interpreted the new policy wrong (either for their own benefit or merely out of their own extreme ignorance).
Escalate this as appropriate. This is bull****...and if you find that this is actual official policy please demand the section of the contract that specifies this and LET US KNOW. We will spread the word and take heed which will result in Sprint losing US and EVERYBODY WE HAVE ALWAYS RECOMMENDED GO TO SPRINT. EVERYBODY. Do you hear that Sprint?
...if (and when) you (most likely) find this to be complete bull**** on your Sprint reps part (and I would be sure to post the store number and location here and many other places, store manager name included) I would also demand a form of compensation for having been lied to and tricked into a contract. Nothing extravagant, but, something you find equivalent in value to your time and expense required to deal with this crap.
Yeah, I had no issues getting mine today either and technically my 22 month upgrade was not until april.
Thanks for the input guys, I really felt like I was suckered into signing an extra line which I dont need in order to get the device I really want, even though I was willing to pay full price for it. I will call corporate tomorrow and bring it to their attention. Thank You.
Good luck, hope you get it solved. Definitely sounds like bs to me.
dizidi said:
Thanks for the input guys, I really felt like I was suckered into signing an extra line which I dont need in order to get the device I really want, even though I was willing to pay full price for it. I will call corporate tomorrow and bring it to their attention. Thank You.
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Click to collapse
Go through amazon wireless hit with "no contract phone only" pay then slap that guy for bomboozlein you into a 2 year contract
Question towards this: I get my upgrade the 22nd, what price am I paying?
Sent from my Epic[Fail]4G ;P
dizidi said:
Thanks for the input guys, I really felt like I was suckered into signing an extra line which I dont need in order to get the device I really want, even though I was willing to pay full price for it. I will call corporate tomorrow and bring it to their attention. Thank You.
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Click to collapse
Make sure you return the device by Sunday so you don't get charged an activation fee. Given the situation you described, you can probably get any charges reversed by care anyway... but to be on the safe side, return it within 3 days to avoid the fee for sure.
That's BS, u got the short end of the stick. So much to talk about here. First of all Sprint is known to make an exception that close out of a 2 year agreement and provide you with full subsidization. At the very least they will provide you with partial subsidization. The reason why they probably don't sell them at full price is because it probably doesn't ever happen because it makes zero sense even with the recent early termination hike to $350 dollars. If you want it right now, process the order overnight on the line in question with overnight delivery from a retailer like wirefly.com and return and close out the new line u purchased. I'm pretty sure they'll give you options to buy without a new line at wirefly. That would be really bad for business if they didn't. I think the return policy is 14 days now and you may suffer a restocking fee for it all. Good luck.
The phone is $499.99 retail on Sprint.com, so you definitely got suckered into a new activation and a nice commission/spiff for the sales person who got to you.
Wow, i remember those days as a cell phone salesguy and the stuff we used to pull, like these (and much worse).
This phone doesn't have a mail in rebate. And remember you can call customer care tell them that they are not allowing you to buy the phone. At least I didn't get a rebate.
Sent from my SPH-D710 using Tapatalk
LordLugard said:
The phone is $499.99 retail on Sprint.com, so you definitely got suckered into a new activation and a nice commission/spiff for the sales person who got to you.
Wow, i remember those days as a cell phone salesguy and the stuff we used to pull, like these (and much worse).
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I was just going to say this. If u go on sprint.com u can buy the phone without an upgrade for $499.99 so that just shows that place screwed u. Hope u get this straightened out cuz thats bull**** man.
Yeah use the 14 day satisfaction guarantee to tell that store a big **** you.
Just pay the ETF on your old line. Depending how long you had it the most it can be is $200 but since you said your upgrade was in January, it should be a lot less then that even be less then that. In the end you will save more money then buying the phone outright as long as you do not care about getting a new number.....
Then you go go thank the guy in the Sprint store for saving you a ****load of money!
And I thought there were no mail in rebates? Did you actually get a mail in rebate with the phone?
I bought mine for 499 without a problem.
Sent from my SPH-D710 using xda premium
What a fool. They feed you a spoon of bull **** and you ate it. All over a phone which in a few weeks could be brought on ebay for $350 and some change.
Yeah...I would call and cancel the line...pay the eft and call it even
dizidi said:
I walked into my local Sprint store with $600 cash in my pocket anticipating to walk out with a brand new SGS2E4GT at full MSRP without any additional commitment on my contract. (Have you guys noticed the full non contract price for this device is not listed.)
After the sales rep got the device from the stock room, we were ready to set it up with my existing account. After he logs into my account he notifies me that Im not eligable to an upgrade until January. So with a smile, I informed him that Im aware that Im not eligable yet & thats why Im willing to pay the full price for the phone. Then he said, Sorry sir, but effective today, every sprint device is ONLY available at a carrier subsidized price to people willing to activate a new line or those qualified for an upgrade. Which means nobody can purchase a phone at full price & swap it to their current number. (This **** didn't make any sense to me at all.)But any ways long story short, after a few minutes of blah blah blah, I walked out of the store with a brand new GS2, and a 3rd line to my account which I will not use but will be billed monthly $20 plus $10 premium data. Then he had the nerve to remind me that If I swap the new phone to my primary line before 30 days, I will lose my mail in rebate.....
What the hell is hapenning to Sprint????
Click to expand...
Click to collapse
Sent from my SPH-D710 using XDA App
And another policy change... only the Primary line is eligible for discounts after Feb 1.
http://www.sprintfeed.com/2011/12/s...ing-february-2nd-2012-it-just-might-cost-you/
This comes after removing the discounts on lines 3-5, doubling the activation fees, revamping the Premier program, and then removing the Premier program. Basically my 20% company discount is only good for 1 line, big whoop.
So, let's see... they're "aligning" to what AT&T and Verizon do, but they still have the slow network and 3G speeds. 4G is at least over a year away if I stay with Sprint, Verizon and T-mobile have 4G locally and AT&T and coming soon. Why would I pay the same for slower speeds? Yeah, time to move on.
For those that don't want to read the article linked... sfhub clearly summarizes the article in a simple way...
sfhub said:
STARTING FEB 2nd, 2012 (ie not today, won't show up on today's bill)
Line 1/2 $129.99 => Line 1 $110.00 / Line 2 $19.99
Your NVP discount 10%, 15%, 27%, 28%, etc. will then only apply only to Line 1, no longer Line2
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Click to collapse
-Daryel
i really hope they lose big on the iphone.... sounds like another apple induced policy.... lame. unfortunately they will be pushing the cost of a couple VZ lines for me.... i barely use data. Really not seeing the point of staying much longer... sad...
it may be time to reactivate the old bb curve and moment... and sell the Epic 1 and 2....
See ya
Sent from my SPH-D710 using xda premium
Cool... Now Sprint has until January 31, 2012 to fix their network issues before a mass exodus occurs ETF free. Now you know what the next change will be, goodbye unlimited.
This would only applying to accounts with multiple individual lines not family plans, correct? I thought they already did away with discounts on the extra lines of family plans.
You have been Epicly Touched by Jesse Buck
I don't know if this will allow for eft-free cancellation.
I love my E4GT, but my wife is not excited about the $220 after discounts that we pay every month. I get 4G in the office, but the rest of the family doesn't. We have 4 accounts in our family plan, and every month the rates go up somehow. My son uses android apps, but doesn't make calls, so i was thinking about the $30 tmo prepaid option. I read something about 2 lines with everything "unlimited" on tmo for $30 each. My agency has a 20% discount which I wonder if it is only for one line or all... But those were prepaid and chances are for discount you need a contract. Sigh. I think no matter what, they have a tight grip on our privates.
I am tired of no 4G coverage, doubled activation fee, removal of premier, required $10 fee for any smartphone, removal of discounts on 3+ lines, and now removal of discount on 2+ lines, increase of ETF and reduction of return/satisfaction window, added fees... Did I miss something??
Is sprint really the best bang for your buck?? I get 4G coverage for tmo and Verizon around my area. Verizon is too expensive, and can't hear anything but bad things about at&t. Tmo is the one nobody talks about.
Anybody got any insight about tmo as a possible migration path if this causes an ETF free contract breach!?
Have buy back from best buy on all my phones. But that would not help me if I were to buy used phones off Craigslist or ebay or some such...
Anyway, I don't want to bug anybody, to each their own. I just hate how powerless we are about all the changes sprint has made, and the cost it hS in our bill at the end of the month.
Sent from my SPH-D710 using XDA App
Read the link...
This actually brings it in line with the rest of their discount policy... They already say they won't discount any fee or service that is less than $20.
Granted it's crummy, but I frankly assumed that the $19.99 was a segregated fee anyway (I don't have multiple lines).
Jesse Buck said:
This would only applying to accounts with multiple individual lines not family plans, correct? I thought they already did away with discounts on the extra lines of family plans.
You have been Epicly Touched by Jesse Buck
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I thought so, too. I'm still receiving discounts on my 2nd, 3rd and 4th lines though. If speeds don't improve by Jan 31st, sadly I have to say I will probably leave, too. We all know that all of these policy changes just mean more are around the corner.
i360 said:
Cool... Now Sprint has until January 31, 2012 to fix their network issues before a mass exodus occurs ETF free. Now you know what the next change will be, goodbye unlimited.
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Discounts aren't typically a part of your contract though, so you'll still have to pay an ETF to leave.
datajosh said:
Discounts aren't typically a part of your contract though, so you'll still have to pay an ETF to leave.
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Click to collapse
While that could be true, the discount plays a part on why some continue their service, and deal with the reduction of quality service that's been occurring. Now, this will change the price by eliminating the discounts which is why some are still with them. This is an increase that wasn't agreed to, the same as when they jacked up the taxes, and should result as early dismissal. While i'm holding on, if the price gets raised more to match their competitors, without providing the same quality of service, then there's no real incentive to stay.
This effects us on Contract too I used to like sprint
I have a 24% discount
Sent from my SPH-D710 using xda premium
But the family plan is so because it was $129. 99 for two lines. That is the plan. Then, you can add extra lines. If you only had a line, then added a second one, it would be shared, but that's not how the plan was inscribed in the family contract. Otherwise, they're saying you could have a one-line family shared plan, for $110 + and $10 for smartphone, way more than their unlimited single plan. The reason why it was a good deal is because it was a bundled 2x$129. 99. The $20 extra lines was just icing on the cake. Prettyuch they are trying to become everything everyone Hayes, to stay "competitive". Are we screwed or are we screwed?
How long are we going to allow them to f°°know us over?
Where does it end? When they declare no more unlimited data? Oh wait they did that with hotshot and mobile devices... And we are still here. Yeah I'm loyal to Sprint, but before we realize it, we are gonna end up paying as much as Verizon for a subpar service (I know, Verizon is way more expensive...)
I have an E4GT, 2 EVO3D, 1 Evo4gshift. Maybe I can get something for them.
My wife is pregnant, and with the costs of medical care in the US, every penny counts.
But sorry for my comments, feels like I'm just looking for any chance to rant.
Sent from my SPH-D710 using XDA App
Jesus farking christ is this another I hate sprint and I'm am leaving thread? Instead of you guys hitting the keyboard with your penis beaters just leave......
Sent from my SPH-D710 using xda premium
I had AT&T for about 3 years and was horrified with their services.. The only reason I moved to Sprint was because of a higher corp discount and better reviews from people I knew with Sprint.. Also, AT&T somehow screwed up my contract and my corp discount with them, which was the reason I was able to get out ETF free after 1 year into my contract.
This is definitively a sneaky move on Sprint's part and I won't take it laying down. I usually fight these type of changes and win. I'm not trying to get anything free, I just want to serve my sentence (contract term), without any damn changes on what we agreed... is that so damn hard to understand?
And to those saying this is not a contract change, it is to those of us with the corp discounts. When you receive your corp discount, you have to RE-sign a new 2 yr contract agreeing to receive this discount for the length of your contract.
Here is an example of something similar not too long ago with Sprint:
http://explainthefee.com/2010/09/10/cancel-your-sprint-contract-without-paying-an-etf/
jromankvcc said:
But the family plan is so because it was $129. 99 for two lines. That is the plan. Then, you can add extra lines. If you only had a line, then added a second one, it would be shared, but that's not how the plan was inscribed in the family contract. Otherwise, they're saying you could have a one-line family shared plan, for $110 + and $10 for smartphone, way more than their unlimited single plan. The reason why it was a good deal is because it was a bundled 2x$129. 99. The $20 extra lines was just icing on the cake. Prettyuch they are trying to become everything everyone Hayes, to stay "competitive". Are we screwed or are we screwed?
How long are we going to allow them to f°°know us over?
Where does it end? When they declare no more unlimited data? Oh wait they did that with hotshot and mobile devices... And we are still here. Yeah I'm loyal to Sprint, but before we realize it, we are gonna end up paying as much as Verizon for a subpar service (I know, Verizon is way more expensive...)
I have an E4GT, 2 EVO3D, 1 Evo4gshift. Maybe I can get something for them.
My wife is pregnant, and with the costs of medical care in the US, every penny counts.
But sorry for my comments, feels like I'm just looking for any chance to rant.
Sent from my SPH-D710 using XDA App
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Click to collapse
OT... but lol autocorrect
id10terror said:
I had AT&T for about 3 years and was horrified with their services.. The only reason I moved to Sprint was because of a higher corp discount and better reviews from people I knew with Sprint.. Also, AT&T somehow screwed up my contract and my corp discount with them, which was the reason I was able to get out ETF free after 1 year into my contract.
This is definitively a sneaky move on Sprint's part and I won't take it laying down. I usually fight these type of changes and win. I'm not trying to get anything free, I just want to serve my sentence (contract term), without any damn changes on what we agreed... is that so damn hard to understand?
And to those saying this is not a contract change, it is to those of us with the corp discounts. When you receive your corp discount, you have to RE-sign a new 2 yr contract agreeing to receive this discount for the length of your contract.
Here is an example of something similar not too long ago with Sprint:
http://explainthefee.com/2010/09/10/cancel-your-sprint-contract-without-paying-an-etf/
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Click to collapse
I didn't have to re-sign anything. All I did was call them and it was added to my account.
awesomeindeed said:
I didn't have to re-sign anything. All I did was call them and it was added to my account.
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I had to re-sign an agreement online when I applied the discount.
Not saying the store reps know half the sh!t that comes out of their mouths but I ad an entire store of them here tell me all of these changes (all for the worse) are because of the iPhone. They're all pissed about it and loathe the day Sprint 'signed a contract with the devil' as they put it.
So if I get a 25% discount because of my employer - I won't get it anymore after 2-1-2012? Because that's a HUGE breach of contract if that's true. I kept mine so I know what it says - already had to use it once because I was told I only had one activation fee then got charged all three on my bill.
This is a material adverse, I don't care how it's worded. I signed a CONTRACT for a certain amount and certain discounts. If that changes by 0.1 cent - it's a breach.
id10terror said:
I had AT&T for about 3 years and was horrified with their services.. The only reason I moved to Sprint was because of a higher corp discount and better reviews from people I knew with Sprint.. Also, AT&T somehow screwed up my contract and my corp discount with them, which was the reason I was able to get out ETF free after 1 year into my contract.
This is definitively a sneaky move on Sprint's part and I won't take it laying down. I usually fight these type of changes and win. I'm not trying to get anything free, I just want to serve my sentence (contract term), without any damn changes on what we agreed... is that so damn hard to understand?
And to those saying this is not a contract change, it is to those of us with the corp discounts. When you receive your corp discount, you have to RE-sign a new 2 yr contract agreeing to receive this discount for the length of your contract.
Here is an example of something similar not too long ago with Sprint:
http://explainthefee.com/2010/09/10/cancel-your-sprint-contract-without-paying-an-etf/
Click to expand...
Click to collapse
ATTs customer service is horrid, but otherwise they're probably my favorite network in the US. I'd never switch because of the insane price, capped data, boot for tethering, throttling grandfathered contracts, etc.
Sprint needs to make their network worth having before they charge more.
Sent from my SPH-D710 using xda premium
KCRic said:
Not saying the store reps know half the sh!t that comes out of their mouths but I ad an entire store of them here tell me all of these changes (all for the worse) are because of the iPhone. They're all pissed about it and loathe the day Sprint 'signed a contract with the devil' as they put it.
So if I get a 25% discount because of my employer - I won't get it anymore after 2-1-2012? Because that's a HUGE breach of contract if that's true. I kept mine so I know what it says - already had to use it once because I was told I only had one activation fee then got charged all three on my bill.
This is a material adverse, I don't care how it's worded. I signed a CONTRACT for a certain amount and certain discounts. If that changes by 0.1 cent - it's a breach.
Click to expand...
Click to collapse
It sounds like you personally will still get the discount, but no one else that is on your plan would.
so I am currently locked in contract for two lines and receive a discount on both currently. when feb 1 comes I will be allowed to get off contract with no etf. my questions are these. 1. could I get off contract and stay on a month to month they sprint? 2. if I can't do 1, would I be able to get off contract by terminating both lines then come back to a month to month? or would I not be allowed back? I just want to get off this damn contract but stay with sprint so I have options of different carriers in the future. thanks in advance guys!
Huh?
Just don't do anything when your contract is up and it automatically just goes month to month. I'm not sure what your asking or wanting to know I guess.
Sent from my SGSIIE4GTuvwxyz....should I touch my nose or walk a straight line now?
well I still have a bit of time left on my lines. just wondering about the effects of terminating my contract because sprint will be adversly changing my contract. if I terminate will I be allowed to set up a new 2 year in the future? is there anyway to terminate the contract and go month to month because of the change taking place to discounts on feb. 1? or is it a terminate only kinda deal. sorry if I wasn't explaini.g it well enough in my other post. thanks
patrao_n said:
well I still have a bit of time left on my lines. just wondering about the effects of terminating my contract because sprint will be adversly changing my contract. if I terminate will I be allowed to set up a new 2 year in the future? is there anyway to terminate the contract and go month to month because of the change taking place to discounts on feb. 1? or is it a terminate only kinda deal. sorry if I wasn't explaini.g it well enough in my other post. thanks
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Click to collapse
As has been stated many times, an employee discount is not part of your contract. Thus, you will not be able to use the new change as a way to get out etf free.
Sent from my Nexus S 4G using xda premium
Rem3Dy said:
As has been stated many times, an employee discount is not part of your contract. Thus, you will not be able to use the new change as a way to get out etf free.
Sent from my Nexus S 4G using xda premium
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this is correct. it is NOT detailed in your signed contract that a stipulation of your agreement was the discount off of the 129.99, rather than the 109.99 its changing to. they will still charge you to cancel. many customers come to my store having been with sprint for YEARS and will NOT sign a new contract. personally, contracts dont mean a THING to me for 2 reasons
1. Im not willing to go to another carrier to pay more money for less service...
2. If you ARE willing to go somewhere else; you have to buy new phones, pay more monthly, receive LIMITED data, and possibly pay deposits, so a simple (possibly prorated) ETF should be a drop in the bucket to you...
ok cool. thanks guys. got my 00001 prp on now. so its only a matter of time anyways.
I am with Sprint under my dads account. It is a family plan with my sister, my dad and I. Heres my question, I just want to know if I can order safely from Wirefly without any fuse, in other words, they will send me my phone without attempting to change our plan, rise our bill or anything like that. I just want to upgrade my phone to the Galaxy Nexus with the same plan intact, nothing change. The reason I am asking this is because I once tried to order a phone from Amazon (at the same price of a normal upgrade), and they wanted me to get a brand new number and plan.
Thanks for your help.
P.S. I cant believe they are selling this phone for 50 bucks. I am awed ._.
Anyone?
it is only that price with a contract. they will make you sign up for 2yr sprint contract before selling you the phone.
yup confirmed
$49.99
with a new Sprint account
look right under the price tag in small writing
Darunion said:
it is only that price with a contract. they will make you sign up for 2yr sprint contract before selling you the phone.
yup confirmed
$49.99
with a new Sprint account
look right under the price tag in small writing
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Click to collapse
Wow, I dont know how I missed that. lol
Thank you.
DO NOT buy from wirefly. There are too many problems with that company to list them all here.
latindor17 said:
I am with Sprint under my dads account. It is a family plan with my sister, my dad and I. Heres my question, I just want to know if I can order safely from Wirefly without any fuse, in other words, they will send me my phone without attempting to change our plan, rise our bill or anything like that. I just want to upgrade my phone to the Galaxy Nexus with the same plan intact, nothing change. The reason I am asking this is because I once tried to order a phone from Amazon (at the same price of a normal upgrade), and they wanted me to get a brand new number and plan.
Thanks for your help.
P.S. I cant believe they are selling this phone for 50 bucks. I am awed ._.
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Click to collapse
Hello latindor17: Wirefly can certainly upgrade your phone without changing your plan or the amount you pay every month (provided you’re not on an old grandfathered rate plan the carrier no longer offers, in which case you may be asked to choose a current rate plan – but if that were the case, Wirefly would always contact you for approval before proceeding with your order). Darunion is correct that you will need you renew your contract for 2 years in order to be eligible for the price on the website, but you do not need to get a new number, you may keep your existing number without a problem. There are no other hidden fees or charges, as long as you maintain your account in good standing (and don’t downgrade your plan) within 6 months of your activation date. For more information on this, please see http://www.wirefly.com/about/low-phone-prices/?referringdomain=wirefly&oflag=specialoffer.
obsanity said:
DO NOT buy from wirefly. There are too many problems with that company to list them all here.
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Click to collapse
What? I used Wirefly to get a Galaxy SIII as an upgrade on my T-Mobile account with absolutely no issues. They simply checked to see if I was eligible for an upgrade and once they verified that I was I purchased a Galaxy SIII as an upgrade for $200. They did not screw with my plan at all.
It was much cheaper than going through T-Mobile directly ($379 for the phone at the time) and they shipped the phone extremely fast. I'd use them again in a heartbeat.
** I should mention that I have since sold the Galaxy SIII and reverted back to the GNex because it just wasn't the same. But that's neither here nor there. :highfive:
Wirefly_Kim said:
Hello latindor17: Wirefly can certainly upgrade your phone without changing your plan or the amount you pay every month (provided you’re not on an old grandfathered rate plan the carrier no longer offers, in which case you may be asked to choose a current rate plan – but if that were the case, Wirefly would always contact you for approval before proceeding with your order). Darunion is correct that you will need you renew your contract for 2 years in order to be eligible for the price on the website, but you do not need to get a new number, you may keep your existing number without a problem. There are no other hidden fees or charges, as long as you maintain your account in good standing (and don’t downgrade your plan) within 6 months of your activation date. For more information on this, please see http://www.wirefly.com/about/low-phone-prices/?referringdomain=wirefly&oflag=specialoffer.
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What Ms. Kim said here is exactly why you SHOULDN'T go with wirefly or any other similar service. They make you sign an additional contract, apparently in this case for 6 months, that has NOTHING to do with Sprint. Well, technically it does since it stipulates you must stay with Sprint for 6 months, but this contract isn't with Sprint.
So, if you move, find a better deal, find a reason to terminate without an ETF, etc., you're still on the hook with this company for 6 months. If you like buying through a 3rd party, I think Best Buy and Radioshak both still don't require this anti-consumer tactic.
Wow. I didn't realize that when I did it. Luckily if you plan on sticking with your current contract for more than 6 months this won't effect you (like most people). But it would be quite annoying if you did need to switch carriers quicker than expected.
Good to know.
Morphling27 said:
What Ms. Kim said here is exactly why you SHOULDN'T go with wirefly or any other similar service. They make you sign an additional contract, apparently in this case for 6 months, that has NOTHING to do with Sprint. Well, technically it does since it stipulates you must stay with Sprint for 6 months, but this contract isn't with Sprint.
So, if you move, find a better deal, find a reason to terminate without an ETF, etc., you're still on the hook with this company for 6 months. If you like buying through a 3rd party, I think Best Buy and Radioshak both still don't require this anti-consumer tactic.
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what reason could you find to terminate without an ETF though? as far as i know death is the only exception..and sometimes that doesnt even work
the stipulation (as i understand it) is that you just have to hold your end of the bargain for 6 months (something you already agreed to with your carrier by signing a 2 year anyway)...the reason for the 6 months is because thats the contract they have with the carriers..they recruit or keep customers for carriers and pass on the commission to us (which is why they can sell the phones cheaper)
its not like they are going to kill you if you break the wirefly contract..you just end up paying retail for the phone...as long as you are certain about the phone and plan that you are purchasing i dont see a problem...if you have buyers remorse or you don't do your homework and want to cut the cord..then yeah...you're gonna pay for it..thats kinda what happens when you break any contract (cell phone or otherwise)
i have been researching this company as well...reading customer comments and their fine print..im thinking about upgrading to the Note 2 through them...$300 as opposed to $420 with tmobile ($370 AFTER mail in rebate)
if kim from wirefly is still reading this...the phone is listed as $300 (for upgrades)...do you know what the end cost is gonna be? is it $300? or is there gonna be upgrade fees and tax and my first born?
jdiddy_ub said:
if kim from wirefly is still reading this...the phone is listed as $300 (for upgrades)...do you know what the end cost is gonna be? is it $300? or is there gonna be upgrade fees and tax and my first born?
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I'm pretty sure no additional tax is charged on top of the listed price. I think T-Mobile charged me an upgrade fee but instantly credited it back to me on my next bill.
Morphling27 said:
What Ms. Kim said here is exactly why you SHOULDN'T go with wirefly or any other similar service. They make you sign an additional contract, apparently in this case for 6 months, that has NOTHING to do with Sprint. Well, technically it does since it stipulates you must stay with Sprint for 6 months, but this contract isn't with Sprint.
So, if you move, find a better deal, find a reason to terminate without an ETF, etc., you're still on the hook with this company for 6 months. If you like buying through a 3rd party, I think Best Buy and Radioshak both still don't require this anti-consumer tactic.
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Hello Morphling,
Our 181 day rule is based on a contractual agreement that we have with the carriers. We don't get compensated for a sale from the carrier until after this time frame has been met. All 3rd party dealers have a stipulation period that customers must abide by even though the terms and conditions can vary from company to company, this is an industry standard. Let me know if I can answer any questions for you.
---------- Post added at 02:22 AM ---------- Previous post was at 02:16 AM ----------
jdiddy_ub said:
what reason could you find to terminate without an ETF though? as far as i know death is the only exception..and sometimes that doesnt even work
the stipulation (as i understand it) is that you just have to hold your end of the bargain for 6 months (something you already agreed to with your carrier by signing a 2 year anyway)...the reason for the 6 months is because thats the contract they have with the carriers..they recruit or keep customers for carriers and pass on the commission to us (which is why they can sell the phones cheaper)
its not like they are going to kill you if you break the wirefly contract..you just end up paying retail for the phone...as long as you are certain about the phone and plan that you are purchasing i dont see a problem...if you have buyers remorse or you don't do your homework and want to cut the cord..then yeah...you're gonna pay for it..thats kinda what happens when you break any contract (cell phone or otherwise)
i have been researching this company as well...reading customer comments and their fine print..im thinking about upgrading to the Note 2 through them...$300 as opposed to $420 with tmobile ($370 AFTER mail in rebate)
if kim from wirefly is still reading this...the phone is listed as $300 (for upgrades)...do you know what the end cost is gonna be? is it $300? or is there gonna be upgrade fees and tax and my first born?
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Hello jdiddy_ub,
The carrier will charge you an upgrade fee but this is only paid once on the first billing cycle following the upgrade. The taxes for the service is assessed by the carrier and varies depending on where you live. If you are keeping the same rate plan then your taxes should not be any different then what you are currently paying now. Let me know if I can answer any further questions.
Wirefly_Kim said:
Hello Morphling,
Our 181 day rule is based on a contractual agreement that we have with the carriers. We don't get compensated for a sale from the carrier until after this time frame has been met. All 3rd party dealers have a stipulation period that customers must abide by even though the terms and conditions can vary from company to company, this is an industry standard. Let me know if I can answer any questions for you.
---------- Post added at 02:22 AM ---------- Previous post was at 02:16 AM ----------
Hello jdiddy_ub,
The carrier will charge you an upgrade fee but this is only paid once on the first billing cycle following the upgrade. The taxes for the service is assessed by the carrier and varies depending on where you live. If you are keeping the same rate plan then your taxes should not be any different then what you are currently paying now. Let me know if I can answer any further questions.
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I'm not asking about the tax for service.. i am asking about tax from the cost of the phone
Sent from my Galaxy Nexus using Tapatalk 2
Buy it from costco wireless. $39.99 upgrade. No extra etf and they refund the $36 upgrafe fee. 90 day exchange. Dont even think you have to be a member.
I'm currently with Sprint and would love to switch to Tmobile. That being said has anyone ever had Tmobile help pay or credit when switching to Tmobile?
i know i've read someone claiming that in the past but i cant' find the story via search. My closest corporate store is about 40min away so not sure its worth trying or not.
knives of ice said:
I'm currently with Sprint and would love to switch to Tmobile. That being said has anyone ever had Tmobile help pay or credit when switching to Tmobile?
i know i've read someone claiming that in the past but i cant' find the story via search. My closest corporate store is about 40min away so not sure its worth trying or not.
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I'd be jealous if you actually manage to do so. I know I've seen some ancient posts on slickdeals where some folks have managed to do this albeit with a lot of negotiating. I was in the same boat as you. I ended up paying the ETF. I was already paying sprint for providing me with essentially nothing, it didn't make sense to wait out another year. I made the switch and couldn't be happier.
I had some success with this - but I didn't do all that much for it so it may be one of those right time/right place/right person asked scenarios. I was checking out a T-Mobile store and was chatting up the employee, and mentioned that I'd love to switch but it'll be a long time before I could afford it due to ETFs. I asked if they ever do anything about things like that, and was then put into contact with a T-Mobile rep that handles business accounts among other things (more of a corporate guy I would expect). He had me figure out what my ETFs were, and then said he'd put a same-value credit on my account if I switched. He mailed me a tester phone to try out even, which was nice. I ended up keeping that tester phone for my wife, and per his instructions went into the T-Mobile store I went to originally and got set up. I called him afterwards and he put the credit on my account. I couldn't believe it to be honest (it was a few hundred bucks - came from Verizon), but I was rather happy with the outcome. I still had to pay the ETFs out-of-pocket of course, but in exchange I didn't have a phone bill for a few months
Albaholic said:
I'd be jealous if you actually manage to do so. I know I've seen some ancient posts on slickdeals where some folks have managed to do this albeit with a lot of negotiating. I was in the same boat as you. I ended up paying the ETF. I was already paying sprint for providing me with essentially nothing, it didn't make sense to wait out another year. I made the switch and couldn't be happier.
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Best thing you can do....
#1. Call T-Mobile and tell them you wanna switch carriers but don't sound set on them, mention verizon and att.
#2. If you have no problem paying $70+ a month, sell your current phone and head to costco or wirefly for a new line and a discounted device.
#3. If you want a cheaper monthly and can pay for a device upfront, ask t-mobile for a migration incentive, ask for a supervisor and if they don't satisfy ask for their supervisor.
T mobile has ran promotions for this in the past.
Not gonna happen though. Now that t mobile is all no contact they are not going to pay to get you out of your contact when there is no guarantee you will even stay with them because your not in a contract
Sent from my SM-N900T using xda app-developers app
clninja said:
T mobile has ran promotions for this in the past.
Not gonna happen though. Now that t mobile is all no contact they are not going to pay to get you out of your contact when there is no guarantee you will even stay with them because your not in a contract
Sent from my SM-N900T using xda app-developers app
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good point. it totally forgot about their switch to no contracts
Just tried to see if they would provide any credit. The answer was no. They simply can't do it. Was looking to transfer 4 lines. Will have to wait when my ETF is over or Sprint terms change.
I got out
What I'm about to offer is good as a last resort, it worked for me, but i'm not a lawyer, and I'm only sharing this for those of you who are desp, and really want out of Sprint.
The only way I could find to get out without paying the ETF is to call sprint and tell them you are moving out of the country for a job relocation or something. They will ask you to prove it with an apartment lease, or utility bill, etc. The utility bill is hard to prove, but you shouldn't have a problem creating a lease agreement with a family member who lives abroad, etc.
In my case, I used an apartment of a friend, and made it all legit, and they let me out without paying ETF.
Sprint sucks.
Just do what I did with sprint, roam until they kick you out without ETF. Some people see this as cheating your way out but believe me after dozens of calls and complains about horrible service at home they didn't do nothing to help me. Just broken promises of service improvements, towers upgrades, etc. Before I hadsSprint I was with Verizon for 10 years and I never remember calling them because I had service issues.
So Sprint doesn't rape you with ETF fees anymore, when they kick you for roaming too much? That is a good thing. I know that they used to make people pay the fees even though they kicked their customer.